How to Avail of the Service:

Duration of Activity
Person in
Step Applicant/Client Service Provider (under Normal Fees Form
Charge
Circumstances)
Receive the complaint/
File the complaint/appeal appeal and other
CMD-Officer of
1 along with the requirements documents, if any, and 2 minutes
the day (OD)
at IRMO receiving counter. require the client to pay
the filing fee.
Process payment and issue
2 Pay to the cashier. Official Receipt (O.R.) and 2 minutes Cashier P500.00*
Notice of Payment.
Return to the receiving
Receive Notice of Payment
3 counter. Present O.R. and 1 minutes CMD-OD
and the complaint/appeal.
Notice of Payment.
Receive the receiving copy Issue the receiving copy to
4 1 minutes CMD-OD
of the complaint/appeal. the client.
END OF TRANSACTION

Filing of Motions for Reconsideration

Duration of Activity
Person in
Step Applicant/Client Service Provider (under Normal Fees Form
Charge
Circumstances)
Receive the motion for
File the motion for CMD-Officer
reconsideration and
1 reconsideration at IRMO 3 minutes of the day None
issue the receiving copy
receiving counter. (OD)
to the client.
END OF TRANSACTION
*Filing fee for Complaint is SUSPENDED per OM No. 92, s. 2012