STANDARD OPERATING PROCEDURE

HUMAN RESOURCE DEPARTMENT

Functions of Huma Resource Department
 Planning
 Recruitment, Staffing and Selection
 Job Posting or Advertisement of Job Cards
 Conducting Interviews
 Human Resource Induction
 Training and Development of Employees
 Following the Joining Procedure
 Resignation
 Termination
 Drafting of Letters
Stage No. 1: Planning
In the Human Resource Department, planning plays an important role as it determines the
number and type of employees that are needed to accomplish the organizational goals.
Research is important as manpower planning requires the collection and analysis of information
in order to meet the operational need.
In order to plan the recruitment process, following steps will be taken by the HR team:
 Meeting with senior managers of the respective departments to develop the monthly
recruitment plan.
 Analyzing the number of employees resigning in the coming month and planning their
replacement as per the instructions of the team leads/managers of the respective
departments.
 Planning new hiring keeping in view the growth or need of the respective departments.
 Formulating reports to evaluate the performance of the recent hiring before the end of
their Probation tenure.
Stage 2: Recruitment, Staffing and Selection Process
Once the recruitment plan is clear and comprehended it is important to execute the plan
through effectively implementing the recruitment/ selection process. The recruitment process is
an integral and significant aspect within the HR department. In this regard, following steps will
be followed in the HR department to effectively conduct the recruitment/hiring procedure:
 Completely understanding all the requirement and description of the job and having
regular discussion with the manager/team lead to ensure the candidate skills align with
their requirement.
 Advertising the job post on different platform (will be discussed in the next stage)
 Screening the best available CVs attained through job posting and sharing it with the
manager/team of the HR department.
 After discussion with the team lead/ manager conducting telephonic interviews with the
profiles filtered.
 Through telephonic interviews basic knowledge regarding the skills desired should be
generated and based on the answers, next step needs to be implemented.
 Once the candidate passes the telephonic interview, face to face interview should be
scheduled along with the respective test (technical or general).
 Informing the team lead/manager regarding the interview scheduled.
 In the first interview, HR needs to evaluate the personality aspects as well as other
relevant competencies of the candidate (will be discussed in the coming stages)
 Final interview will be scheduled in case the test and first interview are passed with the
senior manager for the purpose of technical evaluation.
 Salary will be offered after having comprehensive discussion with the manager.