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Achieving high productivity in small businesses typically involves getting the most out of limited
resources, such as your current staff or available equipment. A challenge to business owners is to
discover ways to increase productivity while maintaining high levels of quality. A variety of methods
are available to accomplish this, including motivating and empowering your workers and streamlining
production processes, or even changing them if necessary.
Your workers are the ones who are immersed in your production processes on a daily basis, so
empower them to develop ideas for improvement. Let your workers detail their work activities and
perform an analysis. Once they take a closer look at how they spend their time, they can
recommend ways to perform a process faster and eliminate waste. Another thing to consider is that
workers who feel empowered are more likely demonstrate increased productivity.
One-third to two-thirds of employee tasks may be unnecessary or add little or no value. Some
workers may perform overlapping or repetitive tasks, which decreases overall productivity. Talk to
your team and analyze your work processes to eliminate needless tasks like redoing, re-entering or
re-testing. Consider investing in collaboration software that makes it easy for team members to
interact and offer up real-time reporting on processes that need to be evaluated.
Inadequate training may be the cause of substandard quality of your products and can also
adversely affect production time. Investing in proper training for new hires can eliminate costly
mistakes and ensure that the work is done right the first time. This can also reduce the need for
quality control procedures and improve the overall speed of your production process. Consider
designating one person as a trainer, preferably someone with experience and expertise in your
production process.
Establish productivity and quality goals and tie them to incentives. Goals can help your workers stay
focused, which can increase speed or eliminate errors. Goals should be specific and measurable,
such as increasing worker production by five units per day while maintaining a 98-percent quality
standard. Incentives for reaching the goals could include money, time off or recognition.
If you need to make changes in your production processes, implement them gradually, such as
changing one aspect of the process at a time. Rapid wholesale changes may frustrate your
employees or cause them to fear that they won't be able to adapt. An abrupt change can also
significantly reduce productivity because of the effect of the learning curve