LO1 – Understand how health and safety legislation and regulations affect

a business working environment

P1/M1/D1

Explain the legal The Health and Safety at Work Act 1974 focuses on maintaining
requirements and safety at the workplace. The act prioritizes on ensuring a safe
regulations for workplace for the staffs. According to the act, the staff welfare is
ensuring the health, ensured by the employer. Again the act contributes to maintaining
safety, and security of safety at operations for the staffs. It also prioritizes on proper training
those employed in of the employees. The Manual Handling Operations Regulations
business 1992 is concerned with the proper lifting of the patients. The service
users will feel secured by the maintenance of the Act (Frize, 2012).
The Freedom of information Act 2000 is the act that ensures the
accessibility of public information from public authorities. The
organisation can use information from the public authorities. Finally,
the Copyright, Designs and Patent Act 1998 has been devised for
maintaining the copyright issues for the entities. The entities cannot
use the concept of others without the permission of that respective
party.

Analyse the effect of The London Clinic is one of the most popular clinics in the UK. The
health and safety health and safety legislation affect the operations of it. The Health and
legislation and Safety at Work Act 1974 urges it to ensure workplace safety in the
regulations on a given organisation. The staffs should be given proper facilities to safeguard
business working themselves from any accident. The employees should be given training
environment for safeguarding their rights. Again, the Manual Handling
Operations Regulations 1992 urges it to follow different safety
measures for lifting the patients. The act suggests the clinic to use
differently sized stretchers to carry the patients appropriately. Again
the Freedom of information Act 2000 helps the Clinic to use public
information (Chan, 2009). The public information is helpful for taking
decisions. The clinic can take its decisions with the help of it. Finally,
the Copyright, Designs and Patent Act 1998 affect the operations of
the clinic mostly. The clinic cannot use other’s ideas without their valid
 permission. The clinic may face lawsuits in breach of the act.

Evaluate the need for The health and safety legislations are helpful for the operations of the
health and safety London Clinic. The Work Act 1974 supports it in maintaining safety
legislation and for the staffs. This helps to concentration retention for the staffs. The
regulations for a staffs can concentrate on their daily activities and bring productivity
given business for the clinic (Hefner, Huerta and McAlearney, 2014). The Freedom of
working environment information Act 2000 supports the clinic to use public information
from the public authorities. This is required to have the right to use
public information in decision making. The decision-making process
will be eased due to the act. Again, the Copyright, Designs and
Patent Act 1998 supports the clinic to copyright its unique business
idea and process. Thus other clinics cannot use the copyright idea.
Finally, the Manual Handling Operations Regulations 1992 focuses
on the safety of the patients (Blomquist and Bolin, 2013). The act is
much required for the ultimate care of the patients. The patients will
feel secured and get reliable to the clinic. The work time accidents will
be reduced by the maintenance of the act.

LO2 – Know the requirements for healthy, safe and productive working
conditions

For this outcome, you need to research a business of your choice and work through the
questions below

P2/M2

Business Name The London Clinic

What type of business The London Clinic is one of the most popular clinics in the UK. It
is this? provides private care to the patients with medicine and diagnostic
facilities. The patients with illness or disability get proper medication
from the clinic. The patients get proper services and care from the
clinic. Much experienced and well-skilled physicians provide
medication services in the clinic. The nurses are also well skilled and
 educated enough to provide services to the patients.

What sector is this It is one of London’s most popular clinics in the health care industry.
business in? Its activities are controlled and supervised by the HSE. HSE is
responsible for designing and applying health and safety procedures
for the proper operations of The London Clinic (Moss, 2016).

Describe the The London Clinic must provide some essential facilities to the staffs
requirements for a and the patients for their wellbeing. Proper ventilation and lighting
healthy and safe should be provided to the staffs to perform their actions properly. The
workplace, as applied indoor temperature of the clinic should be adjusted through the air
to the physical conditioning system (Hughes, 2010). Again the wastes should be
environment and managed properly by the staffs to reduce the spread of virus or
equipment used bacteria.

The care staffs should take safety initiatives for maintaining the
security of them (Aronson, 2012). The clinic environment should be
cleaned property from time to time. They should also check the issues
of falling dangerous substances. The patient ward should have
transparent and translucent gates or walls or windows. Again the
escalators should be active to carry the patients, equipment, and
medicine.

The care staffs should also contribute to the welfare requirements of

the clinic. They should manage the sanitary convenience for the
patients properly with due washing facilities. They should afford pure
drinking water to the patients for their health and safety (Mandelstam,
2009). Again they should provide proper accommodation facilities to
them. Finally, the clinic should render a better resting place to the
patients to heal their diseases as early as possible.

Analyse the The health and safe working conditions are very much important for
importance of healthy increasing the productivity among the care staffs. The care staffs can
and safe working get the workplace as congenial which is helpful for providing quality
conditions in services to the patients. The healthy and safe working conditions help
promoting productive the care stuff to avoid work accidents. Thus the patients feel secure
working conditions and safe. The conditions also help care staffs to focus on the roles and
responsibilities of them. This makes them dutiful and accomplishes
their duties on time. Thus the conditions are helpful for increasing staff
morale. This makes them satisfied and the absenteeism rate will be
curbed out (Malone, 2014).

Again the conditions are essential to avoid legal proceedings by the

health care supervisor. The patients will be able to receive proper
service from the entity. This will increase the popularity among the
patients in the service industry. Thus the acceptability of the patients
will be increased by the maintenance of the working conditions
(McDonnell, 2013).

LO3 – Understand the role and responsibilities of key personnel

P3

Explain the health and The employers have some duties under the Health and Safety at
safety responsibilities Work Act 1974 to provide services to the patients. The employer must
of employers maintain a framework to provide services to the patients accordingly
(Longest, and Darr,2008). They should focus on maintaining the
health and safety act to the operations. This will make the clinic a
better workplace for the care staffs. They should install protective
equipment like fire extinguishers in the clinic for ensuring workplace
safety. They should also be focused on maintaining the copyright
issues for their operations.

It is employers’ responsibility to hold meetings regularly to make the

care staffs efficient. They must inspire the physicians, nurses to work
for the clinic. They must also devise an object oriented plan to serve
the patients. The care staffs should be trained according to the
planning. Thus they can make them efficient. They must also provide
benefit programs to the care staffs to motivate them. Again, they
should train the care staffs about the harmful effects of different
medicines from time to time. this will help them reduce their problems.
 Again they should be more focused on preparing a risk assessment for
each employee (Klare,2012). Thus they should take part in reducing
the risks. they should not compromise in maintaining health and
safety for the care staffs and the patients. Finally, they should
supervise on the principles and procedures of the clinic.

Explain the health and The care workers should perform some duties for the patients. They
safety responsibilities should follow the statutory guidelines by the regulatory body. They
of employees must perform their duties towards the service of the patients. Again,
they should be focused on the benefit of the patients. They should use
the medicines after learning the use of them. Again, they must perform
the safety issues devised by the top management. They should also
cooperate their coworkers in attaining the objectives of the clinic.
They must be friendly in working with their stakeholders (Cheng,
2009). This will be helpful for accomplishing the activities properly.
Again they should avoid the improper ways of operating the health and
care activities. Again they should be present at the training programs
to increase their health-related skills and experiences. Thus the
employees will become productive and efficient. Again, they should
follow the health and safety regulations to manage the patients. Thus
the care staffs can contribute to the service of the patients.

Describe 3 key roles Managing the health and safety regulations: The manager of the
in an organisation that London Clinic performs the critical responsibilities for ensuring health
have health and safety and safety to the care workers. The manager regularly focuses on the
responsibilities health policies and regulations. Thus they can have an idea to
implement health and safety procedures to the clinic. The manager
also ensures providing proper facilities to the clinic for maintaining
safe workplace.

Supervising the regulations: The care workers work under the

guidelines of the supervisors. The supervisors guide the care staffs
regularly on providing care to the patients. They train the new
employees to provide quality care to the employees. They also help to
maintain the health and safety guidelines by the authority (Cambridge,
 and Carnaby,2010).

First aiding to the patients: The first aiders are the provider of
emergency services to the patients. They are guided by the supervisors
to maintain health and safety. They are trained properly to provide
quality care to the patients. Thus they are responsible for maintaining
the reliability of the patients in medication.

Select an organisation you are familiar with and answer the questions below

Who are they key The London Clinic has become very popular in the health industry
people in this nowadays. It has 750 employees including physicians, administrative
organisation officers, nurses, staffs, student nurses in training, care coordinator
responsible for health and trainer(Thelondonclinic.co.uk, 2017). The employees focus highly
and safety? on maintaining health and safety for the patients. They are highly
skilled and trained by the experienced officers to solve diversified
problems of the patients.
Describe their roles
The administrative officers perform the administrative work of the
and responsibilities
clinic with due responsibilities. They focus on the problems of the
patients and transfer them to the unit according to their diseases. The
physicians maintain the health and safety issues to take care of the
patients (Bell, 2010). They focus highly on the problems of the
patients and provide prescription according to that. Again, the nurses
are the careers of the patients while they are in the clinic. They provide
medicines to the patients timely. They focus on the prescription
referred by the physician. the staffs are the employees to take part in
maintaining cleanliness within the organisation. They are responsible
for keeping the clinic hygienic. Again the Care Coordinators are
engaged in supervising the activities of the nurses. They recruit the new
care workers and supervise them according to the objectives of the
clinic. Again, the trainers contribute to the health and safety operations
for the Clinic (Thelondonclinic.co.uk, 2017). They inspire and guide
the care staffs about new methods of medication. They try to follow the
existing rules and regulations for maintaining health and safety within
the clinic. Thus they are responsible for increasing the efficiency and
 productivity of the care staffs.

LO4- Be able to assess and manage risk

P4/M3

Design and create your own risk assessment form for an office work environment

The design of the risk assessment form is shown below:

The risk assessment form for myself has been depicted below:
Carry out a risk assessment using the form you have created
As a coordinator of the clinic, I have to analyse my own risk assessment for working in the
London Clinic. It will help me to check my work related risks. The risk assessment for myself has
been described below:

The risk assessment form has shown that I am exposed to risks like falling, fire accidents,
physical injuries and breach of the law. I may fall in on the floor while my duty due to slip or
lighting lack. The poor housekeeping has made the problem here. I must focus on guiding the
staffs to maintain housekeeping properly. There should be provided adequate lighting facilities.
thus the risk can be minimized.

I may also get exposed to the fire risks. The clinic may be damaged due to the fire incidents.
Normally water is used to avoid the loss incurred by fire incidents. To avoid the fire loss, the
clinic must establish emergency fire exits for the employees. I should take training on how to
reduce the losses of fire incidents. Thus I should manage the risks of fire incidents.

I may get physical injuries due to accidents. I use the equipment on my experiences. I have no
training on conducting medical equipment. So, I must have to receive more training on this issue.
This will increase my efficiency and productivity by reducing the potential risks.

Again I may be liable to breach of health and safety regulations. Presently the regulations are
guided by the manager. The managers set the health and safety regulations by studying the
regulations by the authority. To avoid the risk, I should have a focus on the maintenance of the
regulations.

The patients may suffer from medicine reaction through improper guidelines. I generally provide
medicine to the patients according to the physician’s prescription. I need to take training on
medicine for serving the patients. Thus I can avoid such risks.

References

 Aronson, S. (2012). Model child care health policies. 1st ed.

 Bell, D. (2010), “The impact of devolution – Long-term care provision in the UK”.Joseph
Rowntree Foundation
 Blomquist, G. and Bolin, K. (2013). Preference measurement in health. 6th ed.
 Cambridge, P. and Carnaby, S. (2010), “Person Centred Planning and Care Management
with People with Learning Disabilities.”Jessica Kingsley Publishers
 Chan, Z. (2009). Health issues in Chinese contexts. 1st ed. Hauppauge, N.Y.: Nova Science
Publishers.
  Cheng, T. (2009), “Nice approach”.Financial Times
 Frize, M. (2012). Healthcare engineering. 1st ed.
 Hefner, J., Huerta, T., and McAlearney, A. (2014). Population health management in health
care organizations. 1st ed.
 Hughes, R. (2010). Rights, risk and restraint-free care of older people. 1st ed. London:
Jessica Kingsley Publishers.
 Klare, M. (2012), “The Race for What’s Left”, Metropolitan Books
 Longest, B. and Darr, K. (2008). Managing health services organizations and systems. 1st
ed. Baltimore: Health Professions Press.
 Malone, C. (2014), “Relating Experience: Stories from Health and Social Care”.
Routledge
 Mandelstam, M. (2009). Manual handling in health and social care. 1st ed. London,
England: Jessica Kingsley.
 McDonnell, A. (2013). Managing geriatric health services. 1st ed. Burlington, Mass.: Jones
& Bartlett Learning.
 Moss, R. (2016), “Patient Perspectives: Tijuana Cancer Clinics in the Post-NAFTA Era”.
Integrative Cancer Therapies
 Thelondonclinic.co.uk. (2017). The London Clinic | Harley Street Independent Private
Hospital. [online] Available at http://www.thelondonclinic.co.uk/ [Accessed 3 Jun. 2017].

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