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Investigation of
An investigation of the the expectation
expectation gap in Egypt gap in Egypt
R. Dixon and A.D. Woodhead
Durham University Business School, Durham, UK, and 293
M. Sohliman
Arab Academy, Alexandria, Egypt
Abstract
Purpose – Investors and financial statement users may have differing beliefs about the
responsibility of an independent accounting firm performing an audit of a client’s financial
statements. This study aims to investigate the existence of an audit expectation gap between auditors
and financial statement users in Egypt.
Design/methodology/approach – The research method adopted in this study is identical to that
used by Schelluch, Best et al. and Fadzly and Ahmed.
Findings – The results found evidence of a wide audit expectation gap in Egypt in the areas of
auditor responsibilities for fraud prevention, maintenance of accounting records, and auditor
judgment in the selection of audit procedures. To a lesser extent, an expectation gap was found
concerning the reliability of audit and audited financial statements, and the usefulness of audit.
Research limitations/implications – The different economic and cultural conditions in Egypt
may restrict the generalisability of this study.
Practical implications – In order to reduce the expectation gap and improve decision-making by
financial statement users, the results of this study support the adoption of the long-form audit report,
augmentation of the auditing framework, strengthening of the auditor’s integrity, and finally
educating users on the nature and functions of audit.
Originality/value – This paper contributes to the understanding of the diverse nature of the
expectations gap by examining the different economic and cultural setting of Egypt.
Keywords Auditing, Financial reporting, Expectation, Egypt
Paper type Research paper
Introduction
Various studies have confirmed the existence of the audit expectation gap: Gay and
Schelluch (1993) in Australia; Humphrey et al. (1993) in the UK; Frank et al. (2001) in
the US; and Best et al. (2001) in Singapore. The expectation gap was found to be
particularly wide on the issues of the auditors’ responsibilities for fraud prevention and
detection, and the auditors’ responsibilities for maintenance of accounting records and
exercise of judgment in the selection of audit procedures (Best et al., 2001). It is
important to understand which area the public has highest expectations. It has been
argued that in order to reduce the expectation gap, improvement in the wording of the
report will contribute to ensuring the level of assurance provided and the extent of
work performed are clearly communicated (Gay et al., 1998). The quality and
usefulness of an auditors’ report are consequently important topics to be explored. Managerial Auditing Journal
Vol. 21 No. 3, 2006
The main objective of this study is to examine the existence of any expectation gap pp. 293-302
between auditor and users in Egypt. The expectation gap may arise through diverse q Emerald Group Publishing Limited
0268-6902
perceptions of the role of auditors. Egypt is an important location for this study as it DOI 10.1108/02686900610653026
MAJ has undergone significant levels of privatization which may well impact on the
21,3 perception of the auditor. Egypt also has a different cultural background to prior work
in this field.
The performance gap is further subdivided into “deficient standards”, i.e. the gap
between the duties which can reasonably be expected of auditors and auditors’ existing
duties as defined by the law and professional promulgation, and “deficient
performance”, i.e. the gap between the expected standard of performance of
auditors’ existing duties and auditors’ performance, as expected and perceived by
society.
Porter (1993) conducted an empirical study in New Zealand to test the postulated
structure of the audit expectation-performance gap and to establish the composition
and extent of the gap and its constituent parts. Using a mail survey, Porter ascertained
the opinions of interested groups (auditors, officers of public companies, financial
analysts, auditing academics, lawyers, financial journalists and members of the
general public) regarding auditors’ existing duties, the standard of performance of
these duties, and the duties that auditors should perform. The findings from the survey Investigation of
revealed that 50 per cent of the gap is attributable to deficient standards, 34 per cent the expectation
from society holding unreasonable expectations of auditors, and 16 per cent from
perceived sub-standard performance by auditors. gap in Egypt
Humphrey et al. (1993) provide an introduction to the expectations gap literature
and provides a general definition. He defined the expectations gap as:
. . . a representation of the feeling that auditors are performing in a manner at variance with 295
the beliefs and desires of those for whose benefit the audit is carried out.
He also notes that the expectations gap can be defined more narrowly as a
“role-perception gap”, that is, the expectations of users are capable of comparison with
a predetermined notion of what is reasonable to expect auditors to provide. In turn this
leads to the idea of an “ignorance gap”, that is, the expectations gap can be closed (or at
least narrowed) by the education of users. Conversely, Humphrey notes that the
definition can be broadened to embrace wider issues such as the adequacy of auditing
standards and the quality of audit delivery.
The expectations gap exists when auditors and the public hold different beliefs
about the auditor’s duties and responsibilities and the messages conveyed by audit
reports (Wollf et al., 1999; Koh and Woo, 1998; Frank et al., 2001). According to Godsell
(1992):
. . . there is a widespread belief that a person who has any interest in a company
(shareholders, potential investors, take-over bidders, creditors, etc.) should be able to rely on
its audited accounts as a guarantee of its solvency, propriety and business viability. Hence, if
it transpires, without any warning that the company is in serious financial difficulty, it is
widely felt that somebody should be made accountable for these financial disasters, and this
somebody is always perceived to be the auditors.
These misperceptions of the public feed the legal liability crisis facing the accounting
profession (Maccarrone, 1993). The accounting profession argues that one cause of the
expectations gap is the public’s failure to appreciate the nature and limitations of an
audit (Frank et al., 2001). That is, the public in general has come to view audits as
guarantees of the integrity of financial statements and as an insurance policy against
fraud and illegal acts (Epstein and Geiger, 1994). Also, Kelly and Mohrweis (1989)
explained that the expectations gap has been most conspicuous in legal decisions.
Judicial litigants often appear to apply, as a standard, the concept that an audit is a
comprehensive check on a corporation’s financial activities. A business failure is often
interpreted to be an audit failure, regardless of the level of procedures and tests
performed by the auditor. Auditors can perform their audits in strict accordance with
generally accepted auditing standards and still be found negligent in not preventing
risks to financial statement users (Almer and Brody, 2002).
Prior research
Empirical studies confirm the existence of an expectations gap, specifically in areas
such as the nature of the audit function, the perceived performance of auditors, the
auditor’s duties and role, the independence of auditors, and the non-audit services.
For example, Epstein and Geiger (1994) conducted a survey of investors to gather
information on various aspects of financial reporting issues, in particular on the level of
assurance they believed auditors should provide with respect to error and fraud.
MAJ The survey results suggested that investors seek very high levels of financial
21,3 statement assurance and there exists an expectations gap between auditors and
investors on the level of assurance an audit provides.
In the UK, Humphrey et al. (1993) examined the expectations gap by ascertaining
the perceptions of individuals of audit issues through the use of a questionnaire survey
comprising a series of mini-cases. The respondents included chartered accountants in
296 public practice, corporate finance directors, investment analysts, bank lending officers
and financial journalists. The survey revealed a significant difference between auditors
and respondents (representing some of the main participants in the company financial
reporting process) in their views on the nature of auditing. The results confirmed that
an audit expectations gap exists, specifically in areas such as the nature of the audit
function and the perceived performance of auditors.
Schelluch (1996) found that the expectations gap detected in prior research studies
dealing with auditor responsibilities appeared to be reduced over time with the
introduction of the long-form audit report. Differences in beliefs between auditors
and users (company secretaries and shareholders) appeared to be reduced in
areas specifically addressed in the wording of the expanded report. However, the
expectations gap continued to exist after the introduction of the long-form audit report in
relation to financial statement reliability. This finding appears to indicate continued
difficulties being experienced by users in understanding audited financial statements. The
study also appeared to indicate that users were generally unhappy with the role played by
the auditing profession particularly with respect to auditor independence and the level of
value (i.e. credibility) added to the financial statements from the auditing process.
Research method
The research method used in this study is almost identical to that used in Schelluch (1996),
Best et al. (2001) and Fadzly and Ahmed (2004). Schelluch (1996) developed a semantic
differential instrument to measure the messages communicated through audit reports.
Best et al. (2001) used the same approach in measuring the expectation gap in Singapore.
Fadzly and Ahmed (2004) used the same instrument as Schelluch and Best et al., with
minor modifications, in measuring the expectation gap in Malaysia. In this study, in order
to measure the expectation gap in Egypt, the same semantic differential belief statements
were used with some modifications. Questionnaire techniques have been adopted in
collecting primary data process as it provides an efficient way of collecting responses from
a large sample size. The questionnaire has been designed to ensure that the precise data
required would be collected from respondents to achieve the objectives of this study.
The original construction of the questionnaire was retained so that each pair of
statements is evaluated using a seven-point Likert scale. Participants were asked to
choose a number from the scale that identified their level of agreement to either one of the
statements. The questionnaire is divided into two sections. The first section collected
demographic data related to participants’ qualification, experience, and occupation. The
second section contained 16 semantic differential belief statements. As in the Best et al.
(2001) and Fadzly and Ahmed (2004) studies, three factors were measured by these belief
statements: responsibility, reliability, and decision usefulness. Statements 1-7 related to
auditor’s responsibilities, statements 8-13 related to the reliability of audit and audited
financial statements, and statements 14-16 related to usefulness of audited financial
statements.
Participants Investigation of
In this study, survey participants were broken into three groups: auditors, bankers, and the expectation
investors. As in the Best et al. (2001) study, participants in the groups auditors and bankers
were selected using systematic random sampling from appropriate categories of the gap in Egypt
Egyptian business listed telephone directory. The group investors included the general
public, financial analysts, and brokers. Participants in this group were selected using
systematic random sampling from the Egyptian alphabetic telephone directory for the 297
general public participants, and from appropriate categories of the Egyptian business
listed telephone directory for financial analysts’ and stockbroker participants. These
parties were grouped together as proxies for investors. The participants consisted of 100
participants from each of the three groups: auditors, bankers and investors. All participants
were given the survey questionnaire, a cover letter, and a prepaid return envelope.
Results
At the end of the data collection period, response rates from these groups and other
demographic details are shown in Table I.
The results from Table I indicate that an overall response rate of 37 per cent was
received from the participants, which is a creditable result for this type of data collection
method. The qualifications and experience of the respondents in relation to accounting
appear high. These levels of experience appear to indicate that the respondent groups are
very informed about the uses of financial statements and the auditing process per se and
thus any measure of the expectation gap taken from this study should be considered to be
stronger and more reliable than if respondents were largely inexperienced with regard to
these issues. The investors group shows low results with five investors from 33 having
experience in accounting. These findings reflected the nature of the investors in Egypt.
The results from Table II show that occupational experience of respondents was
quite widespread with about 74 per cent of the respondents possessing more than five
years experience in their occupation. Table II provides evidence of the fact that
respondents to the survey had considerable experience in their areas of expertise and
therefore should provide experienced judgments on the issues in the survey. No
evidence was found of any non-response bias for respondents within the same group.
Following the method utilised in Schelluch (1996), Best et al. (2001) and Fadzly and
Ahmed (2004), any significant difference detected in mean test scores between auditor
and non-auditor groups (bankers and investors) indicates the potential existence of the
expectation gap. Tables III-V measure the level and nature of the expectation gap in
Egypt by providing details of the mean responses for each of the respondent groups
both within groups and across groups and by detailing the results of the
Mann-Whitney U-test for significant differences between the three respondent
Accounting Accounting
Response received experience qualification
Group Survey sent n Per cent Yes No Yes No
Mean responses
Statements Auditors Bankers Investors Across groups
1. The auditor is responsible for detecting all fraud 3.56 2.29 * 2.09 * 2.53
2. The auditor is responsible for the internal control
structure in the entity 4.04 2.24 * 2.06 * 3.20
3. The auditor is responsible for maintaining
accounting records 4.51 4.18 * 3.33 * 4.06
4. Management has responsibility for producing the
financial statements 2.76 3.12 4.39 3.35
5. The auditor is not responsible for preventing fraud 4.44 5.35 * 5.39 * 4.71
6. The auditor is unbiased and objective 1.00 2.35 * 4.61 * 2.17
Table III. 7. The auditor does exercise judgment in the
Comparative mean selection of audit procedures 1.11 2.53 * 4.06 * 2.37
response – responsibility
statements Note: *Significantly different from auditors at p # 0.05
Mean responses
Statements Auditors Bankers Investors Across groups
Mean responses
Statements Auditors Bankers Investors Across groups
Limitation
This study suffers from several limitations. The scope of the study was limited to only
300 potential respondents. The survey instrument used in this study was almost
identical to that developed by Schelluch (1996) in Australia, Best et al. (2001) in
Singapore, and Fadzly and Ahmed (2004) in Malaysia. Egypt is an Arabic-speaking
country with different economic and education conditions, so there is a risk that there
may be significant culture differences between these countries and Egypt.
Accordingly, these limitations may limit the generalisability of the results.
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Australian evidence”, Accounting and Finance, Vol. 34, pp. 47-74.
Corresponding author
R. Dixon can be contacted at: robert.dixon@durham.ac.uk