Resume

Haribabu Polisetty,
Mobile: 91-8125756573,
E-mail: Polisettyharibabu3@gmail.com.

Professional Experience:

To be associated with a progressive organization that gives scope to apply my knowledge and skills,
and to be a part of a team that dynamically works towards the growth of the Organization.

 Total I have 4.4 Years Experiences on Windows System Admin and Network Admin.

Current Employer:
Organization: Computer Factory Private Ltd
Designation : Senior System Administrator
Client : Urban Ladder
Duration : May 23th 2019 to Till Now

Roles and Responsibilities:

 Excellent Troubleshooting and customer service skills to quick meet their needs.
 Supported and maintained LAN/WAN and related equipment.
 Diagnosed and resolved all network related issues.
 Configured end user devices such as Laptops/desktops, printers and office equipment.
 Managed Switches and Routers for network operation, Utilizing network monitoring tools to
optimize network efficiency.
 Trained staff on hardware and software technologies.
 Repaired and rebuilt computers.
 Maintained and updated all documents and records on a regular basis.
 Managing Network stability issue.
 We have Ticketing Tool Desk.Zoho. and I will close at least per day 15 Requests.

Previous Employer:
Organization: Accenture (Maintec Private Ltd)
Designation : System Administrator & Asset Management.
Project : AON
Duration : March 27th 2017 to Jan 11th 2019
Roles and Responsibilities:

 I am dedicated to AIG Project handling the Multiple Role in this project.

 Experience on service now tool to address daily tickets on tech issues.
 Configuring the ports in cisco and juniper switches
 Install windows operating system like 2007, 2008R2,2010,2012R2 and 2016.
 Troubleshooting of User profile related issues.
 Working on Monthly PMK, Network resiliency activities with the help of Network team.
 Dedicated to Senior Managers and Managing Directors of Accenture.
 Resolve hardware and software related problems and give technical support to the end.
 Successfully handling of client related VPN and CITRIX issues..
 Handled priority tickets P1, P2.
 Working on security tickets and sharing the updates to respective SOC Team.
 Working on the Accenture Security Controls like Bit locker, Microsoft SCCM Client. Symantec
endpoint protection, DLP (Data Loss Prevention).
 Knowledge on Network devices like cisco, juniper and firewalls.
 Configuring WIFI routers and troubleshooting.
 Network file sharing and Map a Network drive and Printer share in Local network
 Troubleshooting of network Printer connectivity issues
 Assigning IP addresses and resolves Lan /Wan related issues.
 Maintained and updated all documents and records on a regular basis.
 Excellent Proficiency in Six Sigma procedures and Tools.
 Wide Breadth of experience in resolving business issues through technical solutions.
 Supervised current and accuracy of asset management documents and records.
Previous Employer:
Organization: Virtusa (Future Focus infotech Private Limited)
Designation : L1 Support Engineer (IT Support Specialist)
Project : AIG
Duration : June 22th 2015 to March 25th 2018
Roles and Responsibilities:

 I am dedicated to AIG Project handling the Multiple Role in this project.

 Experience on IBM ticketing tool, and software’s installation as per client requirement.
 Good working knowledge in OS Patches, App support and SCCM.
 Experience supporting latest OS such as MS Windows 10, Mac OSX.
 Work experience with Standard Applications like MS Office, Remedy and Active Directory.
  Maintenance of all hardware and software inventories.
 Take care of BMC remedy Ticket Issues on daily basis as per defined SLA’s.
 Knowledge on Cloud, Mac OS, Virtualization and Creating and managing VMs.
 Call logs with various hardware/software vendors to fix hardware/software issues.
 Installing Server 2003, 2008, 2012 & 2016 Configuration of MS Outlook 2003, 2007, 2013 &
2016.
 Installation, configuration and troubleshooting of client and server in a domain.
 Worked on Asset Management for Project client requirement Asset Handover Employees.
 Client Audit I performed high delivery Videos Presentation of IT Environments.
Educational Qualifications:
 Bachelor of Technology in Computer science from Sri Mittapalli college of Engineering,
passed in the year 2015 with aggregate of 59%.
 Intermediate (MPC) from Nri Junior College with aggregate of 52%.
 Secondary School Certificate from Bhashyam High school with 58%.
Achievements:
 I Achieved a National certificates in Skating Roll Ball tournament from Rajasthan,
Madhya Pradesh, Gujarat.
 I have done the “Microsoft Certification Program” & Multimedia Certification.
 In B.Tech I have achieved 1st Prize, for Developing Windows Phone Application.

Declaration:

I hereby declare that the above information is true to the best of my knowledge.

Date:
Place: Bangalore.

Haribabu Polisetty