Summary Motivated QA Analyst| Software Tester & Lead with 10 years of Expertise in Testing &

Development in contributing to successful software development with strong evaluation, testing

and problem-solving skills. Able to write reports outlining software bugs, security vulnerabilities
and design problems.Strong communicator and multitasker with organized, detail-oriented
approach.

Skills  ISTQB® - Agile Certified Tester  Web-based testing

 Agile development methodologies  Automation scripting
 Self-starter & Customer-oriented  Team oversight
 Writing test scripts & Defect resolution  Strong analytical skills
 UiPath Certified RPA Analyst®  Excellent problem solving skills
 Analytics and problem resolution

Experience Software Engineer 06/2018 - 06/2010

Conducted full life-cycle software development in multiple software environments - JAVA
 Evaluated software development project plans and recommended adjustments
 Coordinated system installations, testing and code corrections
 Implemented unit and integration testing protocols to consistently deliver high quality,
functional features with minimal defects
 Provided user requirements analysis and design and programming support for enhancement
of web application accessed by users worldwide
 Collaborated with user experience designers to create clean interfaces and simple, intuitive
interactions and functions for [Software] package

Software Engineer | Developer 06/2011 - 05/2012

BLANK Consultancy Services | Chennai, TN
Client : AC Nielsen
Domain : Retail
Tools : JAVA & JSP SERVLET
Projects : Phoenix Data Collection & Verification System ( DCV ) and Bar Code Functionality.
R&R :
 Collaborated with product and engineering team members to define and develop new
product concepts around DCV
 Analyzed solutions and coding fixes for software problems
 Analyzed system requirements and used documented approaches to implement and
document development tasks
 Resolved customer issues by establishing workarounds and solutions and by debugging and
creating defect fixes
 Communicated with customers about progress updates, gathered feedback and worked to
resolve specific concerns
 Created detailed and well-structured test plans and test cases
 Coordinated system installations, testing and code corrections
 Instrumented and modified unit and integration tests to improve software quality and
reliability
Software Engineer | Developer 06/2012 - 11/2014
BLANK Consultancy Services | Chennai, TN
Client : Marks & Spencer
Domain : Retail
Tools : PLM
R&R
 Designed software configuration to meet multiple website system hosting requirements
 Identified areas of applications for regression testing following software updates, system
changes or functionality changes to avoid unnecessary downtime and recoding
 Collaborated with support team to assist client stakeholders with emergent technical issues
and develop effective solutions
 Resolved customer issues by establishing workarounds and solutions and by debugging and
creating defect fix

Analyst | Software Tester & Test Lead 12/2014 - 04/2019

BLANK Consultancy Services | Chennai, TN
Client : Rogers
Domain : Telecommunication
Tools : HP-ALM
R&R
 Documented identified defects using HP-ALM and helped developers resolve issues by
completing further testing
 Tested functionality, performance and compliance of each product against design
specifications to maintain strong development standards and high customer satisfaction
 Conducted load tests to determine server operating parameters
 Reviewed configuration files, logs and sections of code to complete debugging and locate
breakdown sources
 Worked with off-site teams to complete timely tests and facilitate smooth product releases
 Developed and wrote concise test plans for Device testing projects
 Designed and updated test cases to complete consistent manual tests
 Communicated with Developer team regarding defects and critical issues and implemented
effective solutions
 Wrote and updated manual test cases for team use, maintaining optimal organization for
maximum productivity
 Consulted with product owners and developers to fully understand intended features and
functionality
 Performed extensive user interface testing in mobile devices, including Windows, Android and
iOS

Senior Software Test Engineer 03/2019 - Current

BLANK Consultancy Services | Chennai, TN
Client : Citi
Domain : Banking
R&R
 Designed and updated test cases to complete consistent manual tests
 Wrote and updated manual test cases for team use, maintaining optimal organization for
maximum productivity
 Reviewed configuration files, logs and sections of code to complete debugging and locate
breakdown sources
 Tracked software bugs and detailed all information regarding findings and resolution
 techniques in documentation for developers
 Performed thorough regression testing when bugs were resolved
 Consulted with product owners and developers to fully understand intended features and
functionality