DOLECitizensCharterAug2018finalsigned PDF

Revised
Citizen’s
Charter
(Republic Act No. 9485
“Anti-Red Tape Act”)
DOLE Citizen’s Charter Cut the Red Tape. 1
Message
The Department of Labor and Employment, in keeping with

the requirements of Republic Act No. 9485 or the Anti-Red Tape
Act of 2007, presents this revised Citizen’s Charter showing the
Department’s service standards in the delivery of its key frontline
services to the public.
This revised Charter defines the simple steps for availing a

service, action officer for each step, the process cycle time,
applicable fees and documentary requirements in accordance with
the latest applicable laws, rules and regulations. Also, as we
recognize that clients’ feedback are of utmost importance as
inputs for improvement, the Department has also provided herein
the Client’s Feedback and Redress Mechanisms. These are all directed towards attaining
client satisfaction which has always been at the center of all the DOLE’s service delivery
improvement efforts.
May this Citizen’s Charter be an instrument in upholding greater transparency and

efficiency in the delivery of labor-related services to the Filipino workers.
Table of Contents
Page No.
Secretary’s Message ……………………………………………………………………………........1

Table of Contents ……………………………………………………………………………………...2
1.0 Our Organization …………………….…………………….…………………………………………3
1.1. Organizational Chart …………………………………………………………………………....4
1.2. Vision and Mission ……………………………………………………………………..............4
2.0 Our Performance Pledge ……………………………………………………………………………5
3.0 Our Integrity Pledge ………………………………………………………………………………….6
4.0 Our Key Frontline Services …………………….…………………….........................................
4.1. Local Transactions (Simple)

4.1.1. Application for Alien Employment Permit ……………………..............................7
4.1.2. Registration of Job Contractors and Sub-contractors …………………………..12
4.1.3. Issuance of Authority to Recruit Outside Registered
Business Address …………………….……………………………………............16
4.1.4. Issuance of Clearance/Permit to Conduct Jobs Fair ……………………………19
4.1.5. Application for Working Child’s Permit …………………………………………...25
4.1.6. Registration of Union …………………….…………………………………………30
4.1.7. Registration of Worker’s Association ……………………………………………..36
4.1.8. Registration of Collective Bargaining Agreement ……………………………….42
4.1.9. Issuance of Certification from DOLE that Company Has No
Pending/Has Pending Case…………………….………………………………….48
4.2. Local Transactions (Complex)

4.2.1. Application for Private Employment Agency License …...................................51
4.2.2. Application for Accreditation of Co-Partner ………………………………………56
4.2.3. Application for Livelihood Project Assistance ……………………………...........60
4.3. Overseas Transactions (Simple)

4.3.1. Issuance of Overseas Employment Certificate at Post …………………...........64
4.3.2. Verification of Overseas Employment Documents ………………………………67
5.0 Our Citizen’s Feedback and Redress Mechanisms…………………….……………………..72
Annexes
A – Citizen’s Feedback Form…………… ……………………………………………………….74
B – Our Location Map ……………………………………………………………………………. 75
About the Logo ……………………………………………………………………………………………...76

1.0 Our Organization
The Department of Labor and Employment started as a small bureau in 1908 under the then
Department of Commerce and Police. It had, for its principal functions, the registration of
laborers, the compilation and analysis of statistics pertaining labor market situation, the
organization of employment agencies, and the settlement of disputes.
On December 8, 1933, the Bureau of Labor was constituted as a Department by virtue of

Republic Act 4121. Since then, it has continuously evolved its thrusts and strategies to
respond to emerging socio-political and economic challenges while keeping as primary
concern the protection and promotion of the welfare of local and overseas Filipino workers
(OFWs).
Today, the DOLE is the national government agency mandated to formulate policies,
implement programs and projects as well as serve as the policy-coordinating arm of the
Executive Branch in the field of labor and employment.
It serves over 43 million workers comprising the country’s labor force, covering those in the
formal and informal economies. On top of this, the DOLE clients also include workers’
organizations, employers and/or employers’ groups, non-government organizations (NGOs),
and other government agencies, the academe, other stakeholders, international
organizations (e.g. ILO, IOM, UNDP, UNICEF), and the international community including
the host countries of our OFWs.
To carry out its mandate, the DOLE has 16 Regional Offices, 83 Field Offices with 4 Satellite
Offices, 36 Overseas Posts, 5 Bureaus, 7 Staff Services and 10 Agencies attached to it for
administrative supervision or for policy and program coordination.
1.1 Organizational Chart
1.2 Vision and Mission
Vision
Every Filipino worker attains full, decent and productive employment.
Mission
To promote gainful employment opportunities, develop human resources,

protect workers and promote their welfare, and maintain industrial peace.
2.0 Our Performance Pledge
We, the Officials and Employees of the Department of Labor and Employment are
committed and resolved to perform efficiently and effectively from time to time, with utmost
courtesy and sincere dedication, in order to fulfill the needs and exceeds the expectations of
the public.
Through the collaboration of all staff of the department, we will continue to cater the best
through:
ELIVERING quality services to the public, in accordance with the
D procedures and timeframe provided in our service standards, from Monday

to Friday, 8:00 am to 5:00 pm.
FFERING numbers of venues which include service facilities, hotlines and
O websites in addressing the public concerns and for clients to access

information about our services.
ISTENING to and responding immediately to the public complaints and/or
L suggestions through the Department’s Hotline, Help Desks and Public

Assistance and Complaints Units towards customer satisfaction and this
Department’s sustainable development.
NSURING to attend promptly to our client’s needs, without qualification, and
E courteously handle each transaction with patience and in accordance with

our Code of Ethics.
3.0 Our Integrity Pledge
We, the Officials and Employees of the Department of Labor and Employment do hereby
pledge to:
VALUE our being employees of the DOLE as opportunity to be an agent of

change;
GUIDE our actions and decisions with the goal of serving solely the interest of
the public and not my own;
OBSERVE the DOLE Code of Conduct as my standard of ethical and

accountable behavior;
ADOPT the practice of continuous process improvement towards efficient and

effective delivery of services;
ENGAGE our social partners in enhancing transparency and enforcing

accountability;
ENSURE that I and my fellow workers will be vigilant in the performance of our
duties and responsibilities.
So help me God.
4.0 Our Key Frontline Services
4.1 Local Transactions (Simple)
4.1.1. APPLICATION FOR ALIEN EMPLOYMENT PERMIT
Under Article 40 of the Labor Code of the Philippines, as amended, any alien seeking admission
to the Philippines for employment purposes and any domestic or foreign employer who desires to
engage an alien for employment in the Philippines shall obtain an employment permit from the
Department of Labor and Employment.
The Alien Employment Permit (AEP) is a permit issued to a non-resident alien or foreign national
seeking admission to the Philippines for employment purposes after a determination of the non-
availability of Filipino citizen who is competent, able and willing at the time of application to
perform the services for which the alien is desired.
I. CLIENTS/APPLICANTS
All foreign nationals who intend to engage in gainful employment in the Philippines and any
domestic or foreign employer who desires to engage an alien for employment in the Philippines
II. REQUIREMENTS
A. For Issuance of New AEP
1. Application Form duly accomplished and notarized with 2 x 2 picture in white background
2. Original copy of notarized appointment or Contract of Employment enumerating the duties
and responsibilities, annual salary and other benefits of foreign national
3. Certified Photocopy of passport with visa or Certificate of Recognition for Refugees
4. Photocopy of Mayor's Permit or in case of Ecozone locators a Certification from the
Ecozone authority that the employer is existing and operating in the Ecozone, photocopy
of license from PCAB or DO 174-17
5. Business Name Registration and Application Form with DTI or SEC Registration and
General Information Sheet (GIS)
6. Special Temporary Permit (STP) from Professional Regulation Commission (PRC) if
position is regulated profession
7. Authority to Employ Foreign National from DOJ if covered by Anti-Dummy Law of from
DENR in case of mining.
8. If the filer is a representative of the foreign national, authorization letter from the company
or foreign national
Note: Present to the DOLE Action Officer the original passport with valid visa and other
original documents for verification purposes.
B. For Renewal of AEP
1. Application Form duly accomplished and notarized with 2 x 2 picture in white background
2. Original copy of notarized appointment or Contract of Employment enumerating the duties

and responsibilities, annual salary and other benefits of foreign national
3. Certified Photocopy of passport with visa or Certificate of Recognition for Refugees
4. Photocopy of updated Mayor's Permit or in case of Ecozone locators a Certification from
the Ecozone authority that the employer is existing and operating in the Ecozone,
photocopy of license from PCAB or DO 174-17
5. Business Name Registration and Application Form with DTI or SEC Registration and GIS
6. Special Temporary Permit (STP) from Professional Regulation Commission (PRC) if
position is regulated profession
7. Authority to Employ Foreign National from the Department of Justice if covered by Anti-
Dummy Law or from DENR in case of mining.
8. If the filer is a representative of the foreign national, authorization letter from the company
or foreign national
Note: Present to the DOLE Action Officer the original passport with valid visa and other original
documents for verification purposes.
III. FEES
for one year validity or a fraction thereof plus P4,000.00 for

Permit Fee P9,000.00
every additional year or fraction thereof
Renewal of
P4,000.00 for every year of validity or a fraction thereof
Application
Card
P1,500.00 request for replacement must be supported by Affidavit of Loss
Replacement
P10,000.00 for every year or a fraction thereof on each foreign national
found working without valid AEP
Penalty
P 10,000.00 for every year or fraction thereof for employer employing foreign
nationals working valid AEP
IV. WHERE TO APPLY
Regional Office having jurisdiction over the intended place of work
V. TOTAL PROCESS CYCLE TIME
Within three (3) working days after publication and payment of required fees and fines, if there are
any
VI. PROCEDURE FLOW
Step Activity Action Officer Duration of

No. Client/Applicant DOLE Transaction
Start Start
1. Get application form (DOLE Provide DOLE AEP (Name/

AEP Application Form) and Application Form and Position of
the list of requirements from the list of Action Officer
the Action Officer or requirements. and alternate)
download the form from our
website
(www.ble.dole.gov.ph) and
fill-up the form.
2. Submit to Action Officer the Check the (Name/

filled up application form completeness of the Position of
with the documentary Application Form and Action Officer
requirements. all the documentary and alternate)
requirements.
a. For incomplete (Name/

documents: Position of
Action Officer
Return the and alternate)
application form and
documents to the
client indicating the
lacking requirement/s
and explain, as may
be necessary.
Application is
deemed not filed.
3. Get the order of payment. b. For complete (Name/

Action Officer
Issue order of and alternate)
payment.
4. Bring the order of payment Receive payment, Designated

to the Designated Cashier, issue OR and stamp Cashier
pay the required permit date and time of
fees and receive Official release of AEP on
Receipt (OR). the face of the OR.
AC AD

AC AD
Publish new AEP (Name/ Within two (2)

application within 2 Position of working days
working days upon Action Officer upon
receipt of application and alternate) submission of
in a newspaper of complete
general circulation, documents
DOLE RO website
and PESO.
Conduct verification (Name/ Within two (2)

inspection within 2 Position of working days
working days upon Evaluator and upon filing of
payment of fees, if alternate) application
warranted based on
documentary
evaluation.
Approve/disapprove (Regional
AEP. Director or
Designated
Approving
Officer)
Present the OR to the Release the AEP if (Name/ Maximum of

Action Officer on the date approved or Letter of Position of three (3)
and claim AEP/Letter of Denial/ Disapproval if Action Officer working days
Denial/Disapproval. denied on the and alternate)
scheduled release
If the claimant of the date.
requested service is other
than the one who filed the
application, submit the
letter of authorization
together with photocopy of
their IDs (Filer/Applicant
and Authorized
Representative – to present
original for verification
purposes).
End End
An application for AEP may be denied on the following grounds:
a. misrepresentation of facts in the application

b. submission of falsified documents
c. conviction of a criminal offense or a fugitive from justice in the country or abroad
d. grave misconduct in dealing with or ill treatment of workers

e. availability of a Filipino who is competent, able and willing to do the job intended for or
being performed by the foreign national
f. worked without valid AEP for more than a year
g. application for renewal with expired visa or temporary visitor’s visa
Denial of application of AEP shall cause the forfeiture of the fees paid by the applicant.
An AEP may be cancelled or revoked on the following grounds and after due process
a. non-compliance with any of the requirements or conditions for which the AEP was issued
b. misrepresentation of facts in the application
c. submission of falsified or tampered documents
d. meritorious objection or information against the employment of the foreign national
e. foreign national has been convicted of a criminal offense or a fugitive from justice
f. employer terminated the employment of foreign national
g. grave misconduct in dealing with or ill treatment of workers
Regional Director shall issue an Order cancelling or revoking the AEP.

4.1.2. REGISTRATION OF JOB CONTRACTORS AND SUB-CONTRACTORS
The Certificate of Registration of Job Contractors and Sub-contractors is issued to persons,

entities, companies engaged in legitimate contracting and subcontracting arrangements in
accordance with Articles 106 to 109 of the Labor Code, as amended and its implementing
guidelines under DOLE Department Order No. 174, Series of 2017.
Any person or entity engaged in legitimate job contracting and sub-contracting arrangements
providing services for a specific job or undertaking farmed out by principal under a service
agreement.
II. REQUIREMENTS
a. Verified application for registration as a contractor containing the following information: a)
name and business address of the applicant and the areas where it seeks to operate; b) the
name and addresses of officers, if the applicant is a corporation, partnership, cooperative or a
labor organization; the nature of the applicant’s business and the industry or industries where
the applicant seeks to operate; the number of regular workers and the total workforce; the list
of the clients, if any, the number of personnel assigned to each client, if any, and the services
provided to the client; the description of the phases of the contract, including the number of
the employees covered in each phrase, where appropriate; and proof of compliance with
substantial capital requirement as defined in Section 3(l) of the Rules.
b. Certified true copy of certificate of registration of firm or business name from the Securities and
Exchange Commission (SEC), Department of Trade and Industry (DTI), Cooperative
Development Authority (CDA) or from the DOLE if the applicant is a labor organization;
c. Certified true copy of the license or business permit issued by the local government unit or
units where the contractor or sub-contractor operates;
d. Certified listing, with proof of ownership or lease contract of facilities, tools, equipment,
premises implements, machineries and work premises, that are actually and directly used by
the contractor in the performance or completion of the specific job or work contracted out
together with the photo of the office building and premises where it holds office;
e. Certified true copy of audited financial statements if the applicant is a corporation, partnership,
cooperative or labor organization, or a copy of the latest ITR if the applicant is a sole
proprietorship;
f. Sworn disclosure that the registrant, its officers and owners or principal stockholders or any
one of them, has not been operating or previously operating as a contractor under a different
business name or entity or with pending cases of violations of these Rules and/or labor
standards, or with a cancelled registration. In case any of the foregoing has a pending case, a
copy of the complaint and the latest status of the case shall be attached.
III. FEE
Registration Fee – P100,000.00
IV. VALIDITY PERIOD OF REGISTRATION
Two (2) years and renewable every thirty (30) days before the expiration of the certificate of
registration
V. WHERE TO APPLY
Regional/Field Office where the applicant principally operates
VI. TOTAL PROCESS CYCLE TIME
Within two (2) days upon receipt of the application with complete supporting documents, the
authorized representative of the Regional Director shall conduct a verification inspection of the
facilities, tools, equipment, and work premises of the applicant. The Regional Director shall deny or
approve the application within three (3) working days after conduct of verification inspection.
VII. PROCEDURE FLOW
Steps Activity Action Officer Duration of

Applicant/Client DOLE Transaction
Start Start
1. Get application form (DOLE Provide DOLE Job (Name/

Job Contracting/Sub- Contracting/Sub- Position of
contracting Application contracting Action Officer
Form) or download the form Application Form and and alternate)
from our website list of requirements.
(www.dole.gov.ph) and the
list of requirements from the
Action Officer and fill-up the
form.
2. Submit to the Action Officer Check the (Name/

the filled up application completeness of the Position of
form with the documentary Application Form and Action Officer
requirements. all documentary and alternate)
requirements.
a. For incomplete (Name/

Action Officer
Return the and alternate)
Application Form and
documents to the
and explain, as may
be necessary.
Application is
deemed not filed.
AC AD

AC AD

Action Officer
Issue order of and alternate)
payment.
4. Bring the order of payment Receive payment, (Designated

to the Designated Cashier, issue OR and stamp Cashier)
pay the P100,000.00 date and time of
registration fee and receive release of registration
Official Receipt (OR). on the face of the
OR.
Review the (Name/

application and Position of
conduct verification Action Officer/
inspection. Evaluator and
alternate
Approve/disapprove Field Office

the registration. Head or
Designated
Approving
Officer)
5. Enroll in DOLE programs Conduct orientation. (Name/

on improving compliance Position of
with labor standards. Action Officer
and alternate)
BC BD

BC BD
6. Present the OR to the Release the Five (5) working

Action Officer on the Certificate of days upon
scheduled release date and Registration if submission of
claim Certificate of approved or Letter of complete
Registration/Letter of Denial/Disapproval if documents
Denial/Disapproval. denied on the
scheduled release
and Authorized
purposes).
End End
4.1.3. ISSUANCE OF AUTHORITY TO RECRUIT OUTSIDE REGISTERED BUSINESS ADDRESS
Under Article 25 of the Labor Code of the Philippines, as amended, the Department is mandated to
govern and regulate the activities of all individuals and entities engaged in the recruitment and
placement of persons for local employment.
The Authority to Recruit is issued to licensed Private Employment Agency (PEA) representative/s
authorizing him/her to conduct recruitment activities outside their business address as specified in
the authority.
A licensed agency or its authorized representative
II. REQUIREMENTS
For Local Chapters:

1. Letter request by the agency;
2. Certification under oath by the agency or an agreement between agency and the representative
or a special power of attorney stipulating details of the proposed recruitment activities;
3. NBI Clearance and bio-data of the representative with one (1) recent passport size pictures;
4. Certificate of no pending recruitment case; and
5. Certificate of attendance to pre-application seminar.
III. FEES
Authority Fee – P2,000.00
IV. VALIDITY PERIOD
Co-terminus with the PEA License unless sooner revoked/cancelled by the issuing Regional Office
or terminated by the agency.
V. WHERE TO APPLY
Regional Office who issued the Private Employment Agency License
One (1) working day upon receipt of payment of Authority Fee

VII. PROCEDURE FLOW

Start Start
1. Get the list of requirements Provide list of (Name/Position

for Authority to Recruit from requirements for the of Action
the Action Officer. issuance of Authority. Officer and
alternate)
2. Submit to Action Officer the Check the (Name/Position

letter request with completeness of all of Action
documentary requirements. the documentary Officer and
requirements. alternate)
a. For incomplete (Name/Position

documents: of Action
Officer and
Return the letter alternate)
request and
documents to the
client with the
checklist indicating
the lacking
requirement/s and
explain, as may be
necessary.
Application is
deemed not filed.
3. Get the order of payment. b. For complete (Name/Position

documents : of Action
Officer and
Issue order of alternate)
payment.

pay the P2,000.00 and date and time of
receive Official Receipt release of registration
(OR). on the face of the
OR.
AC AD

AC AD
Review the request. (Name/Position

of Action
Officer/
Evaluator and
alternate)
request. Director/Field
Office Head or
Designated
Approving
Officer)
5. Attend orientation on rules Conduct orientation. (Name/Position

and regulations on local of Action
recruitment. Officer and
alternate)
6. Present the OR to the Release Authority to (Name/Position One (1) working

Action Officer on the Recruit/Letter of of Action day upon
scheduled release date and Denial/Disapproval Officer and submission of
claim Authority to Recruit/ on the scheduled alternate) complete
Letter of Denial/ release date. documents
Disapproval.
If the claimant of the

and Authorized
purposes).
End End
4.1.4. ISSUANCE OF CLEARANCE/PERMIT TO CONDUCT JOBS FAIR
A. CLEARANCE TO CONDUCT JOBS FAIR
The Clearance to Conduct Jobs Fair is an authority issued to the requesting entity to host or
sponsor a job fair.
The requesting party refers to the entity requesting to host or sponsor a Jobs Fair. Jobs Fair may
be conducted, hosted, sponsored and/or co-sponsored by National Government Agencies (NGAs),
Public Employment Service Offices (PESOs), and Educational Institutions and participated in by
other Government Agencies, Local Employers, Licensed Recruitment Agencies, Private
Recruitment and Placement Agency (PRPA) and Private Employment Agency (PEA) or registered
job contractors/sub-contractors.
II. REQUIREMENTS
a. Duly accomplished Job Fair Clearance Application Form

b. Written request for the conduct of Jobs Fair, with complete details such as the proposed date,
venue and complete location/address, submitted at least ten (10) working days before the
scheduled date of the event.
c. List of participating employers and agencies with their individual
 copy of license
 registration certificate
 job orders/vacancies
 Phil-JobNet user account
III. FEES
No Service Fee
IV. VALIDITY PERIOD
Job Fair shall not exceed three (3) days
V. WHERE TO APPLY
Public Employment Service Office (PESO) having jurisdiction on the proposed job fair venue not
later than ten (10) working days before the scheduled job fair
Five (5) working days upon receipt of complete documents

VII. PROCEDURE FLOW

Start Start
1. Get application form (DOLE Provide DOLE/PESO (Name/

Job Fair Clearance Job Fair Clearance Position of
Application Form) or Application Form and Action Officer
download the form from our list of requirements. and alternate)
website
the list of requirements from
the Action Officer and fill-up
the form.

form and the written Application Form and Action Officer
request with the all documentary and alternate)
documentary requirements. requirements.
a. For incomplete
documents:
Return the (Name/

Application Form and Position of
documents to the Action Officer
client indicating the and alternate)
and explain, as may
be necessary.
Application is
deemed not filed.
Review the (Name/

application. Position of
Action Officer/
Evaluator and
alternate)
application. Director/Field
Office Head or
Designated
Approving
Officer)
AC AD

AC AD

and regulations in the of Action
conduct of job fair. Officer and
alternate)
4. Claim Clearance/Letter of Release the (Name/Position One (1)

Denial/Disapproval. Clearance if of Action working day
approved or Letter of Officer and upon
If the claimant of the Denial/Disapproval if alternate) submission of
requested service is other denied on the complete
than the one who filed the scheduled release documents
application, submit the date.
and Authorized
purposes).
End End
B. PERMIT TO CONDUCT JOBS FAIR
The Permit to Conduct Jobs Fair is an authority issued to the requesting private entity to host or
sponsor a jobs fair.
The requesting party refers to the entity requesting to host or sponsor a Jobs Fair. Jobs Fair may
be conducted, hosted, sponsored and/or sponsored by Non-Government Organizations and/or any
private entities participated in by Local Employers, Licensed Recruitment Agencies, Private
Recruitment and Placement Agency (PRPA) and Private Employment Agency (PEA) or registered
job contractors/sub-contractors.
II. REQUIREMENTS
a. Duly accomplished Jobs Fair Clearance Application Form

b. Written request for the conduct of Job Fair, with complete details such as the proposed date,
venue and complete location/address, submitted at least ten (10) working days before the
scheduled date of the event.
c. List of participating employers and agencies with their individual
 copy of license
 registration certificate
 job orders/vacancies
 Phil-JobNet user account
III. FEES
Permit Fee – P3,000
IV. VALIDITY PERIOD
Job Fair shall not exceed three (3) days
V. WHERE TO APPLY
Public Employment Service Office (PESO) having jurisdiction on the proposed job fair venue not
later than ten (10) working days before the scheduled job fair
Five (5) working days upon receipt of complete documents
VII. PROCEDURE FLOW

Applicant/Client DOLE/PESO Transaction
Start Start
1. Get application form (Job Provide DOLE/PESO (Name/

Fair Permit Application Job Fair Permit Position of
Form) or download the form Application Form and Action Officer
from our website list of requirements. and alternate)
the list of requirements from
the Action Officer and fill-up
the form.

form and the written Application Form and Action Officer
request with the all documentary and alternate)
documentary requirements. requirements.
AC AD

AC AD
a. For incomplete (Name/Position

Officer and
Return the alternate)
Application Form and
documents to the
and explain, as may
be necessary.
Application is
deemed not filed.
3. Get the order of payment. b. For complete (Name/Position

Officer and
Issue order of alternate)
payment.

pay the P3,000 Permit Fee date and time of
and receive Official Receipt release of registration
(OR). on the face of the
OR.
Review the (Name/Position

application. of Action
Officer/
Evaluator and
alternate)
Approve/disapprove Regional
application. Director/Field
Office Head/
Designated
Approving
Officer

and regulations in the of Action
conduct of job fair. Officer and
alternate)
BC BD

BC BD
6. Present the OR to the Release the Permit if (Name/Position One (1) working
Action Officer on the date approved or Letter of of Action day upon
and claim the Permit/Letter Denial/Disapproval if Officer and submission of
of Denial/Disapproval. denied on the alternate) complete
scheduled release documents
and Authorized
purposes).
End End
4.1.5. APPLICATION FOR WORKING CHILD’S PERMIT
Under Republic Act No. 9231, the Department is mandated to protect the working child under
allowable work circumstances against abuse, exploitation and discrimination.
As a rule, no child below 15 years of age shall be employed, permitted or suffered to work, in any
public or private establishment except: 1) when the child works under the sole responsibility of
his/her parents or legal guardian, provided that only members of the child’s family are employed;
and 2) when the child’s employment or participation in public entertainment or information is
essential.
A Working Child Permit is issued to any child below 15 years of age before he/she is allowed to
commence work, usually on short-term and per project basis, in a family undertaking and in public
entertainment or information.
I. CLIENTS/APPLICANTS:
Employer, parent or guardian of a child below 15 years of age before engaging him or her in any
legitimate work not prohibited by law
II. REQUIREMENTS
a. Notarized and duly accomplished Working Child Permit Application Form

b. Proof of schooling (any of the following)
 Certificate of Enrollment
 Current School ID
 Certified True Copy of Current Report Card
c. If the child is not enrolled, Notarized Affidavit that the child shall be enrolled in the next school
year
d. Authenticated copy of the child’s Birth Certificate or Certificate of Late Registration of Birth
issued by the Philippine Statistics Authority or city/municipal registrar
e. Medical Certificate (valid within 1 month from date of issuance) issued by a licensed physician
showing the physician’s full name, signature and license number
f. Two (2) passport size photographs of the child
g. Any valid government issued ID of parent/guardian
h. When the employer is the parent, guardian, or a family member other than the parent of the
child:
 For legal guardian – Authenticated proof of legal guardianship
 For family member - Proof of relationship to the child
i. When the employer is in public entertainment or information
 Certified true copy of the employer’s business permit or Mayor’s permit
 Notarized Employment Contract between the employer and the child’s parents or guardian
j. Application fee (₱100.00)
Additional Requirement for Succeeding Applications – previously issued Working Child Permit
 For succeeding application, if the WCP card is lost, the applicant shall submit a notarized
Affidavit of Loss and secure clearance from all Field Offices within the concerned region, if
applicable.
III. VALIDITY PERIOD OF PERMIT
Based on the employment contract but not to exceed one (1) year
IV. FEES
Permit Fee – ₱100.00 per permit/project
V. WHERE TO APPLY
 DOLE Regional/Provincial/Field Office having jurisdiction over the workplace of the child at
least three (3) days prior to the shooting/taping/event.
 DOLE Regional/Provincial/Field Office having jurisdiction over the principal office of the
employer, in case the work will be done in more than one (1) workplace falling under the
jurisdiction of more than one (1) DOLE Regional/Provincial/Field Office
Eight (8) working hours from receipt of payment
VII. PROCEDURE FLOW

Start Start
1. Get application form Provide DOLE WCP (Name/Position

(DOLE WCP Application Application Form and of Action Officer
Form) and the list of list of requirements. or alternate)
requirements from the
Action Officer and fill-up
the form.
2. Submit to Action Officer Check the (Name/Position

the filled up application completeness of the of Action Officer
form with the form and documentary or alternate)
documentary requirements.
requirements.
AC AD

AC AD
a. If application and/ (Name/Position

or requirements of Action Officer
are not complete: or alternate)
Return the application

form and documents to
the client indicating the
and explain, as may be
necessary.
Application is deemed
not filed.
3. For new applicant with If documentary

complete application requirements of new
documents: applicant are complete:
Attend interview/ Schedule the (Name/Position

orientation on scheduled interview/orientation of Action Officer
date if parent/guardian within the next two or alternate)
and employer or the child working days if the
himself or herself as may parent/guardian and
be appropriate, are not employer or the child
present at the time of himself or herself as
filing application. may be appropriate,
are not present at the
time of filing
application.
4. Attend to the interview if Conduct immediately (Name/Position

the concerned parent/ the interview/ of Action Officer
guardian and employer or orientation If the or alternate)
the child himself or parent/guardian and
herself as may be employer or the child
appropriate, are present himself or herself as
at the time of filing may be appropriate,
application. are present at the time
of filing application.
BC BD

BC BD
5. No interview for old For applicants with

applicants. complete documents
and with previously
For succeeding issued WCP card:
applications, submit also
to the Action Officer the Process request and (Name/Position
previously issued WCP review documents. of Action Officer
card for updating. or alternate)
If disapproved, issue (Name/Position

Letter of Denial. of Authorized
Head)
If approved, update (Name/Position

previously issued of Action Officer/
WCP. Evaluator or
alternate and
Authorized
Head)
6. Get the order of payment. Issue order of (Name/Position

payment. of Action Officer
or alternate)
7. Bring the order of Receive payment and Designated

payment to the issue OR. Cashier
Designated Cashier, pay
Permit Fee of P100.00
and receive Official
Receipt (OR).
8. Bring the OR to the Stamp date and time of (Name/Position

Action Officer to be release of WCP. of Action Officer
stamped with the release or alternate)
date and time of the
WCP.
9. Present the OR and claim Release the WCP on (Name/Position Eight (8) working
WCP from the Action the scheduled release of Action Officer hours upon
Officer on the scheduled date. or alternate) payment of
date and time. Permit Fee
CC CD

CC CD
10. If the claimant of the

together with photocopy
of their IDs.
Filer/Applicant and
Authorized
Representative to present
purposes.
End End
4.1.6. REGISTRATION OF UNION
Under PD 442 of the Labor Code of the Philippines, as amended, the DOLE is mandated to
process the application for registration of labor organizations in order for them to acquire legal
personality and to enjoy the rights given to legitimate labor organization.
Union registration refers to the process of determining whether the application for registration of a
labor union organized for collective bargaining complies with the documentary requirements
prescribed under Rule III and IV of DOLE Department Order No. 40-03 and the rules implementing
Book V of the Labor Code, as amended.
All persons employed in commercial, industrial and agricultural enterprises, including employees of
government owned or controlled corporations without original charters established under the
Corporation Code, as well as employees of religious, charitable, medical or educational institutions
whether operating for profit or not, shall have the right to self-organization and to form, join or
assist labor unions for purposes of collective bargaining: provided, however, supervisory
employees shall not be eligible for membership in a labor union of the rank-and-file employees but
may form, join or assist separate labor unions of their own. Managerial employees shall not be
eligible to form, join or assist any labor unions for purposes of collective bargaining.
Alien employees with valid working permits issued by DOLE may exercise their right to self-
organization and join or assist labor unions for purposes of collective bargaining if they are
nationals of a country which grants the same or similar rights to Filipino workers, as certified by the
Department of Foreign Affairs, or which has ratified either ILO Convention No. 87 and ILO
Convention No. 98.
II. REQUIREMENTS
Creation of Local Chapter

a. Duly accomplished application form
b. Charter Certificate
c. The names of the local chapter’s officers, their addresses, and the principal office address of
the local chapter; and
d. The chapter’s constitution and by-laws provided, that where the chapter’s constitution and by-
laws are the same as that of the federation or the national union, this fact shall be indicated
accordingly.
Independent Union
a. Duly accomplished application form indicating the name of the applicant labor unions, its
principal address, the name of its officers and their respective addresses, approximate
number of employees in the bargaining unit where it seeks to operate, with a statement that it
is not reported as a chartered local of any federation or national union.
b. Minutes of the organizational meeting(s) and the list of employees who participated in the said
meeting(s).
c. Names of all its members comprising at least 20% of the employees in the bargaining unit.
d. Annual financial reports if the applicant has been in existence for one or more years, unless it
has not collected any amount from the members, in which case a statement to this effect shall
be included in the application.
e. The applicant’s constitution and by-laws, minutes of its adoption or ratification, and the list of
the members who participated in it. The list of ratifying members shall be dispensed with
where the constitution and by-laws was ratified or adopted during the organizational meeting.
In such a case, the factual circumstances of the ratification shall be recorded in the minutes of
the organizational meeting(s).
III. FEES
Permit Fee – P70.00
IV. VALIDITY PERIOD
Indefinite
V. WHERE TO APPLY
Regional/Provincial/Field Office
One (1) working day upon receipt of complete documents and payment of registration fee
VII. PROCEDURE FLOW
a. Manual Registration:
Step Activity Duration of

Action Officer
Start Start
1. Download/Get application Provide DOLE Union (Name/

form (DOLE Union Registration/Local Position of
Registration/Local Chapter Application Action Officer
Chapter Application Form and list of and alternate)
Form) and the list of requirements.
DOLE website
(www.blr.gov.ph)/Action
Officer and fill-up the
form.
2. Submit to Action Review (Name/

Processor the filled-out completeness as to Position of
application form with the form and substance Action Officer
documentary of the documentary and alternate)
requirements. requirements
submitted.
AC AD

Action Officer
AC AD
a. If documentary (Name/
requirements are Position of
incomplete: Action Officer
and alternate)
Return the
documents to the
and advise applicant
to return the
complete documents
within 30 calendar
days from receipt of
notice. Otherwise,
application for
registration is
deemed denied
without prejudice to
re-filing.
3. Get the Order of Payment. b. For complete (Name/

Action Officer
Issue Order of and alternate)
Payment.
4. Present the Order of Receive payment and Designated

Payment to the Designated issue OR. Cashier
Cashier, pay the P70.00
registration fee and receive
Official Receipt (OR).
5. Submit OR to the Action Receive OR and (Name/

Officer. advise applicant to Position of
return the next day to Action Officer
receive Certificate of and alternate)
Registration.
Log-in to (Name/
https:://blr_ours.dole. Position of
gov.ph Action Officer
and alternate)
BC BD

Action Officer
BC BD
Upload application to (Name/

BLR-OURS. Position of
Action Officer
and alternate)
Print Certificate of (Name/

Registration. Position of
Action Officer
and alternate)
Endorse to Approver (Name/

the Certificate of Position of
Registration for Action Officer
approval/signature. and alternate)
Upload to OURS the (Name/

OR and signed Position of
Certificate of Action Officer
Registration. and alternate)
Record the (Name/

application in the Position of
Registration Action Officer
Logbook. and alternate)
6. Sign in the Registration Let the applicant sign (Name/

Logbook and receive the in the Registration Position of
Registration Certificate. Logbook and release Action Officer
the Certificate of and alternate)
Registration.
End End
b. Online Registration:

Start Start
1. Log in to Log in to (Name/

https://blr- https://blr- Position of
ours.dole.gov.ph. ours.dole.gov.ph. Action Officer
and alternate)
2. Select and fill-out Review completeness (Name/

appropriate application as to form and Position of
form and upload required substance of the Action Officer
documents. documentary and alternate)
requirements
submitted.
and alternate)
form and documents
to the client indicating
the lacking
requirement/s and
advise applicant to
return the complete
documents within 30
calendar days from
receipt of notice,
otherwise, application
for registration is
deemed denied
its re-filing.
3. Check email for the b. For complete (Name/

scheduled date and bring documents: Position of
the signed and notarized Action Officer
application form, the Notify applicant when and alternate)
original documents to go to DOLE to
submitted online and print submit signed and
Order of Payment. notarized application
form, original
documents submitted
online and issue
Order of Payment.
AC AD

AC AD

Payment to the issue OR. Cashier
the P70.00 registration fee
and receive Official
Receipt (OR).
5. Submit to the Processor Evaluate original (Name/

the signed and notarized documents, receive Position of
application form, original signed and notarized Action Officer
copy of documents application form and and alternate)
submitted online and the OR.
OR.
6. Sign in the Registration Record the (Name/

Logbook. application and let Position of
applicant sign in the Action Officer
Registration and alternate)
Logbook.
7. Receive Registration Release the (Name/

Certificate. Certificate of Position of
Registration. Action Officer
and alternate)
End End
4.1.7. REGISTRATION OF WORKERS’ ASSOCIATION
Under PD 442 of the Labor Code of the Philippines, as amended, the DOLE is mandated to
process the application for registration of workers’ association organized for the mutual aid and
protection of its members or for other legitimate purposes except collective bargaining in order for
them to acquire legal personality.
Worker’s Association registration refers to the process of determining whether the application for
registration of such organization complies with the documentary requirements for registration
prescribed under Rules III and IV of DOLE Department Order No. 40-03, as amended.
All other workers, including ambulant, intermittent and other workers, the self-employed, rural
workers and those without any definite employers may form labor organizations for their mutual aid
and protection and other legitimate purpose except collective bargaining.
II. REQUIREMENTS
a. Name of the applicant association, its principal address, the name of its officers and their
respective addresses;
b. Minutes of the organizational meeting(s) and the list of members who participated therein;
c. Financial Reports of the applicant association if it has been in existence for one or more years,
unless it has not collected any amount from the members, in which case a statement to this
effect shall be included in the application;
d. Applicant’s constitution and by-laws to which must be attached the names of ratifying
members, the minutes of adoption or ratification of the constitution and by-laws and the date
when ratification was made, unless ratification was done in the organizational meeting(s), in
which case such fact shall be reflected in the minutes of the organizational meeting(s).
III. FEES
Permit Fee – P70.00
IV. VALIDITY PERIOD
Indefinite
V. WHERE TO APPLY
One (1) working ay upon receipt of complete documents and payment of registration fee
VII. PROCEDURE FLOW

Action Officer
Start Start

DOLE website
form.
2. Submit to Action Review (Name/

Processor the filled-out completeness as to Position of
application form with the form and substance Action Officer
submitted.
b. If documentary (Name/
and alternate)
Return the
documents to the
to return the
complete documents
within 30 calendar
notice. Otherwise,
application for
registration is
deemed denied
re-filing.
AC AD

No. Action Officer Transaction
Client/Applicant DOLE
AC AD
3. Get the Order of b. For complete (Name/

Payment. documents: Position of
Action Officer
Payment.

the P70.00 registration
fee and receive Official
Receipt (OR).

Registration.
Log-in to (Name/
and alternate)

Action Officer
and alternate)

Action Officer
and alternate)
Endorse to Approver (Name/

the Certificate of Position of
Registration for Action Officer
BC BD

BC BD

Record the (Name/


Registration.
End End

Start Start

and alternate)

requirements
submitted.
and alternate)
form and documents
the lacking
requirement/s and
advise applicant to
return the complete
documents within 30
calendar days from
receipt of notice,
for registration is
deemed denied
its re-filing.

form, original
documents submitted
online and issue
Order of Payment.
AC AD

AC AD


OR.

Logbook.

and alternate)
End End
4.1.8. REGISTRATION OF COLLECTIVE BARGAINING AGREEMENT (CBA)
It is the State policy to promote and emphasize the primacy of collective bargaining in setting
working conditions or the creation of a mechanism by which employers and recognized and
certified labor unions bargain collectively.
The registration of Collective Bargaining Agreement (CBA) refers to the process of determining
whether the application for registration complies with the documentary requirements for registration
prescribed in Rule XVII of DOLE Department Order No. 40-03, as amended.
Parties to the CBA
II. REQUIREMENTS
The application for CBA registration shall be accompanied by the original and two (2) duplicate
copies of the following documents, which must be certified under oath by the representative/s of
the employer/s and labor/union/s concerned:
a. Collective Bargaining Agreement (CBA)

b. Statement that the CBA was posted in at least two (2) conspicuous places in the
establishment/s concerned for at least five (5) days before its ratification
c. Statement that the CBA was ratified by the majority of the employees in the bargaining unit of
the employer/s concerned
III. FEES
Permit Fee – P1,000.00
IV. VALIDITY PERIOD
Five (5) years
V. WHERE TO APPLY
Field Office
One (1) working day upon receipt of complete documents and payment of registration fee
VII. PROCEDURE FLOW

Action Officer
Start Start

DOLE website
form.
2. Submit to Action Officer Review (Name/

the filled-out application completeness as to Position of
form with the form and substance Action Officer
submitted.
c. If documentary (Name/
and alternate)
Return the
documents to the
to return the
complete documents
within 30 calendar
notice. Otherwise,
application for
registration is
deemed denied
re-filing.
AC AD

AC AD
3. Get the Order of b. For complete (Name/

Payment. documents: Position of
Action Officer
Payment.

the P1,000.00 registration
fee and receive Official
Receipt (OR).

Registration.
Log-in to (Name/
and alternate)

Action Officer
and alternate)

Action Officer
and alternate)
Endorse to Approving (Name/

Officer the Certificate Position of
of Registration for Action Officer
BC BD

BC BD

Record the (Name/


Registration.
End End

Start Start

and alternate)

requirements
submitted.
and alternate)
form and documents
the lacking
requirement/s and
advise applicant to
return the complete
documents within 30
calendar days from
receipt of notice,
for registration is
deemed denied
its re-filing.

form, original
documents submitted
online and issue
Order of Payment.
AC AD

AC AD


OR.

Logbook.

and alternate)
End End
4.1.9. ISSUANCE OF CERTIFICATION FROM DOLE THAT COMPANY HAS NO

PENDING/HAS PENDING CASE
The DOLE is mandated to review labor standards cases coming from Regional Offices through
the exercise of their visitorial powers under Article 128 of the Labor Code, as amended.
The Certification is issued to stakeholders for bidding and auditing purposes, renewal of license,
accreditation and registration.
DOLE stakeholders/clients, Companies, Corporations, Agencies, Government Offices and Other

Legal Entities
II. REQUIREMENTS
a. Letter Request;
b. Photocopy of the Official Receipt of the bidding fee (if for bidding purposes);
c. Photocopy of any document showing that the DOLE Clearance is being required;
d. Photocopy of DOLE Registration under Rule 1020; and
e. Photocopy of DOLE Registration under D.O. 174, if the requesting company is a
contractor/subcontractor.
III. FEES
No Service Fee
IV. VALIDITY PERIOD
Indefinite
V. WHERE TO APPLY
rd
Bureau of Working Conditions – 3 Floor, DOLE Bldg., Intramuros, Manila
Maximum of three (3) working days upon receipt of complete documents

VII. PROCEDURE FLOW

Start Start
1. Get Clearance/Request Provide DOLE Officer-of-the-

form (DOLE Clearance/ Clearance/Request Day
Request form) and the list form and list of
of requirements from the requirements.
Action Officer and fill-up
the form.
2. Submit to Action Officer Check the Officer-of-the-

the filled up request form completeness of the Day
or letter-request with the form and
documentary documentary
requirements. requirements.
a. If application and/ Officer-of-the-

or documents are Day
not complete:
Return the
documents to the
and explain, as may
be necessary.
Application is
deemed not filed.
3. Get the claim stub b. For complete Officer-of-the-

indicating the date and documents: Day
time of release of
Certificate. Issue claim stub
indicating the date
and time of release of
Certificate.
AC AD

AC AD
Check the docket Officer-of-the-

records of pending Day
cases.
Service/Bureau/
Regional
Director/Field Office
Head/ Designated
Approving Officer
sign the certificate.
4. Present the claim stub to Release the Maximum of

the Action Officer on the Clearance Certificate three (3) working
scheduled date and claim on the scheduled days upon
the Clearance Certificate. release date. submission of
complete
If the claimant of the documents
together with photocopy
of their IDs
(Filer/Applicant and
Authorized
Representative – to
present original for
verification purposes).
End End
Note:
The Clearance Certificate can be claimed only up to 1 month from the date of its scheduled release.
Otherwise, file a new clearance/request form or letter request.
4.2 Local Transactions (Complex)
4.2.1. APPLICATION FOR PRIVATE EMPLOYMENT AGENCY LICENSE
Under Article 25 of the Labor Code of the Philippines, as amended, the Department is mandated to
govern and regulate the activities of all individuals and entities engaged in the recruitment and
placement of persons for local employment.
The Private Employment Agency License is a license issued by the Department authorizing an
individual, partnership, corporation or entity to operate a private recruitment and placement agency
for local employment.
a. Must be a Filipino citizen, if single proprietorship. In case of partnership or a corporation, at

least seventy-five percent (75%) of the authorized capital stock must be owned and controlled
by Filipino citizens;
b. Must have a minimum net worth of P1,000,000.00 in the case of single proprietorship and
partnership or a minimum paid-up capital of P1,000,000.00 in the case of corporation.
c. The owner, partners or the officers of the corporation must be of good moral character and not
otherwise disqualified by law;
d. Must have an office space with a minimum floor area of fifty (50) square meters.
e. Must issue an affidavit of undertaking on the following:
 Shall not support or engage in acts involving illegal recruitment, trafficking in persons,
violation of Anti-Child Labor Law or crimes involving moral turpitude or similar activities;
 Shall ensure that DOLE Standard Recruitment are adhered to by the parties;
 Shall not collect any fees whatsoever from the applicants;
 Shall assume full responsibility for all acts of its offices, employees and representatives in
connection with recruitment and placement activities;
f. Must have undergone orientation on rules and regulations on local recruitment.
II. REQUIREMENTS
For New/Renewal License:
a. Duly filled up and notarized application form with undertaking.

b. Certified copy of Certificate of Registration of firm or business name from Department of
Trade and Industry (DTI) Business Name Registration for Single Proprietorship; or SEC
Registration/By-Laws/Articles of Incorporation/Articles of Partnership for Partnership and/or
Corporation - original copy to be presented;
 Must have a minimum paid-up capital of P1,000,000.00 for corporation
 Must have a minimum net worth of P1,000,000.00 for single proprietorship and
partnership
c. Specific address and location map of the office/proposed office
d. Contract of Lease for one (1) years or Owner’s Certificate/Title of Office location (minimum
office floor area of 50 sq.m.) - original copy to be presented;
e. Updated NBI Clearance of the applicant-owner, of the partners in the case of partnership or
all the officers and members of the Board of Directors in the case of corporation - original
copy to be presented;
f. Designate an Office Manager and an Office Secretary or Clerk who must be knowledgeable in
the preparation and review of documents;
g. List of representatives who must be at least college level and/or with relevant training or
experience in the recruitment industry, and;
h. Certificate of participation/attendance of agency’s management representative to a pre-

application seminar.
The application for renewal shall be filed not later than thirty (30) days before expiration of the
same.
The PEA License cannot be renewed if the licensee/proprietor, or any of the partners and board
directors have been convicted by the regular courts for violation of the Labor Code, as amended
and its Implementing Rules and Regulations, or if it has been previously revoked.
For Establishment of Branch Office/Renewal of Authority to Operate a Branch Office
a. Proof of payment of filing fee of P2,000.00

b. Certified copy of valid license:
c. Organizational structure of the branch office, including duly notarized appointments;
d. NBI clearance of the branch manager and staff members;
e. Bio-data and one passport-size picture of the branch manager and staff members; and
f. Certification that the branch office has an office space with a minimum area of 50 square
meters for the exclusive use of the branch office.
III. FEES
New or Renewal of License Authority to

Single Corporation/ operate a
Proprietorship Partnership Branch Office
Filing Fee P5,000.00 P5,000.00 P2,000.00
License Fee P15,000.00 P15,000.00 P5,000.00
Cash Bond P50,000.00 P50,000.00
Surety Bond P100,000.00 P100,000.00 Additional
P100,000.00
Replacement of P1,000.00
Loss License
IV. FINES
P10,000.00 for every count of offense committed
V. VALIDITY PERIOD OF PEA LICENSE
Three (3) years, renewable every 3 years
VI. WHERE TO APPLY
DOLE Regional Office
VII. Total Process Cycle Time
Ten (10) working days upon submission of complete documents and payment of required fees and
bonds
VIII. PROCEDURE FLOW

Start Start
1. Get application form (DOLE Submit DOLE PEA (Name/

PEA Application Form) and Application Form and Position of
the list of requirements from the list of requirements. Action Officer
the Action Officer or and alternate)
download the form from our
website
fill-up the form.
2. Submit to Action Officer the Check the (Name/

filled up application form completeness of the Position of
with the documentary Application Form and Action Officer
requirements. all the documentary and alternate)
requirements.
a. If application and/ or (Name/

requirements are not Position of
complete Action Officer
documents: and alternate)

form and documents to
the client indicating the
and explain, as may be
necessary.
Application is deemed
not filed.

Action Officer
Issue order of payment. and alternate)
4. Bring the order of payment Receive payment, issue Designated

to the Designated Cashier, OR and stamp date and Cashier
pay the required filing fee time of release of PEA
and receive Official Receipt License on the face of
(OR). the OR.
AC AD

AC AD
Conduct ocular site (Name/ Not later than

inspection within 3 Position of three (3)
working days upon Action Officer/ working days
receipt of application. Evaluator and upon filing of
Alternate) application
If found compliant after (Regional Not later than

inspection/evaluation, Director or seven (7)
approve the PEA Designated working days
License. Disapprove if Approving upon filing of
otherwise. Officer) application
5. Get the order of payment Issue order of payment. (Name/

upon receipt of Notice of Position of
Approval (thru email, fax, Action Officer
mail). and alternate)
Pay the required license Receive payment, issue (Designated

fee, post cash bond to the ORs for the license fee Cashier)
Cashier and submit the and cash bond.
original copy of surety
bond.
6. Present the OR to the Release the PEA (Name/ Ten (10)

Action Officer on the License/Authority on Position of working days
scheduled date and claim the scheduled date. Action Officer upon
PEA License/Authority to and alternate) submission of
operate Branch Office. complete
documents
If the claimant of the and payment
requested service is other of required
than the one filing the fees and
application, submit the bonds.
and Authorized
purposes).
BC BD

BC BD
7. Publish once in a
newspaper of general
circulation the license
number of the agency and
pictures of authorized
representatives within
fifteen (15) days upon the
receipt of license.
8. Submit a copy of the said Monitor compliance. (Name/

publication to the DOLE Position of
Regional Office one (1) Action Officer
week after publication. and alternate)
End End
4.2.2. APPLICATION FOR ACCREDITATION OF CO-PARTNER
The accreditation of co-partners is governed by the provisions of COA Circular No. 2012-001
entitled Prescribing the Revised Guidelines and Documentary Requirements for Common
Government Transactions and COA Circular No. 2007-001 dated October 25, 2007 entitled
“Revised Guidelines in the Granting, Utilization, Accounting and Auditing of the Funds Released
to Non-Governmental Organizations/People’s Organizations (NGOs/POs)”.
For this purpose, accreditation is the acceptance by the DOLE of the NGO, PO, Government
Organization (GO) or Local Government Unit (LGU) to implement the former’s project after proper
verification and validation of required documents.
I. ELIGIBLE PARTNERS
a. Government Offices / Local Government Units

b. Peoples’/ Workers' Organizations
c. Private Sector Unions/Federations
d. Cooperatives
e. Church Based Organizations
f. Private Educational Institutions
g. Private Foundations
Government agencies/institutions such as local government units (provinces, cities,

municipalities, and barangay) and national government agencies and public educational
institutions (state universities and colleges/higher educational institutions/national technical-
vocational schools) need not accredit as program partner but would have to comply with the
submission of documentary requirements.
II. REQUIREMENTS
a. Duly accomplished and signed Application Form (in 4 sets)

b. Certificate of Registration with the Securities and Exchange Commission (SEC), or the
Cooperative Development Authority (CDA) or the DOLE, as the case may be;
c. Authenticated copy of the latest Articles of Incorporation in the case of a corporation, or the
Articles of Cooperation in the case of cooperative, or Constitution and By-laws in the case of
unions/associations, showing the original incorporators/organizers and the Secretary’s
Certificate for incumbent officers, together with the Certificate of Filing with the
SEC/Certificate of Approval by the CDA;
d. Audited financial reports for the past three (3) years preceding the date of project
implementation. For applicant which has been in operation for less than three (3) years,
financial reports for the years in operation and proof of previous implementation of similar
projects;
e. List and/or photographs of similar projects previously completed, if any, indicating the source
of funds for implementation; and
f. Sworn affidavit of the secretary of the applicant organization/entity that none of its
incorporators, organizers, directors or officers is an agent of or related by consanguinity or
affinity up to the fourth civil degree to the official of the agency authorized to process and/or
approve proposed Memorandum of Agreement (MOA), and release funds.
National government agencies and local government units are not required to undergo the
accreditation process for ACP as stipulated above, and shall be subject to different requirements
for the implementation of the project per Department Order No. 36, Series of 2002, as follows:
a. Duly accomplished application form

b. Detailed Project Proposal which is duly approved/signed by the authorized officials

c. For LGUs, City/Provincial/Municipal, copy of the portion on their Local Development
Plan referring to Labor and Employment/Social Services, with detailed estimates of
Approved Project Expenditures or Estimated Expenses; and
d. Appropriate Board/Sangguniang Bayan resolution approving the application for
assistance as described in the project proposal, and specifically stating that the LGU
or GO has appropriated or allocated funds to comply with the equity requirements of the
project
III. FEES
None
IV. VALIDITY PERIOD
Indefinite
V. WHERE TO APPLY
DOLE Provincial/Field Office
VI. PROCESS CYCLE TIME
Ten (10) working days upon receipt of complete documents
VII. PROCEDURE FLOW

Start Start
1. Get application form (DOLE Provide DOLE ACP (Name/

ACP Application Form) and Application Form and Position of
the list of requirements from the list of Action Officer
the Action Officer and fill-up requirements. and alternate)
the form from the Action
Officer.
2. Submit the filled up Check the (Name/

application form with the completeness of the Position of
documentary requirements. form and Action Officer
documentary and alternate)
requirements.
AC AD

AC AD
a. If application and/ (Name/

or requirements Position of
are not complete: Action Officer
and alternate)
Return the
documents to the
and explain, as may
be necessary.
Application is
deemed not filed.
3. Get the claim stub b. For complete

indicating the date and time documents:
of release of Accreditation
Certificate. Issue claim stub
indicating the date
and time of release of
Accreditation
certificate.
Conduct ocular site (Name/ Not later than

rd
inspection within 3 Position of the 3 day upon
working days upon Action Officer/ receipt of
receipt of application. Evaluator and complete
alternate) documents
Verify documents Not later than

th
submitted. the 5 day upon
receipt of
complete
documents
4. Present the claim stub to Release the (Name/ Ten (10)

the Action Officer on the Accreditation Position of working days
scheduled date and claim Certificate on the Action Officer upon receipt of
Accreditation Certificate. scheduled date. and alternate) complete
documents
BC BD

BC BD
5. If the claimant of the Ten (10)

requested service is other working days
than the one filing the upon
application, submit the submission of
letter of authorization complete
together with photocopy of documents
and Authorized
purposes).
6. Receive a copy of the Provide copy of the (Name/

business proposal/project business Position of
proposal format and the list proposal/project Action Officer
of requirements. proposal format and and alternate)
the list of
Prepare the project requirements.
proposal and other
documentary requirements Advise to prepare
for availment of livelihood and submit the
assistance and submit it to project proposal and
the DOLE-FO. other documentary
requirements.
End End
4.2.3. APPLICATION FOR LIVELIHOOD PROJECT ASSISTANCE
Access to livelihood fund assistance thru any of the DOLE’s programs/projects requires an
accreditation of co-partners, to wit: peoples’/workers’ organization, union, association, federation,
cooperative, business association, church-based organization, educational institution, or private
foundation. Government agencies (GAs), including Local Government Units (LGUs) and State
Universities and Colleges (SUCs), need not accredit as program partner but would have to comply
with the submission of documentary requirements.
Funds release to these accredited co-partners (ACP) is likewise governed by the provisions of
Commission on Audit (COA) Circular No. 2012-001 entitled Prescribing the Revised Guidelines
and Documentary Requirements for Common Government Transactions and COA Circular No.
2007-001 dated October 25, 2007 entitled “Revised guidelines in the granting, utilization,
accounting and auditing of the funds released to Non-Governmental Organizations/People’s
Organizations (NGOs/POs).
The funds granted to the ACPs shall retain their character as public funds.
Working poor, vulnerable and marginalized workers such as:

a. Self-employed with insufficient income
b. Marginalized and landless farmers
c. Marginalized Fisher folks
d. Unpaid family workers
e. Women and Youth
f. Low/minimum wage earners and seasonal workers
g. Workers displaced or to be displaced as a result of natural disasters or closure of
establishment, retrenchment, termination
h. Persons with Disability (PWDs)
i. Senior Citizens
j. Indigenous people
k. Parents/Guardians of child laborers
l. Rebel Returnees
m. Victims of armed conflict
II. REQUIREMENTS
A. For GAs including LGUs and SUCs as ACP
1. Application Letter duly signed by the authorized officials i.e. Local Chief Executive (LCE),
Chairman/President, Cabinet Secretary, Directors, among others, addressed to the DOLE
Regional Director;
2. Detailed Project Proposal which is duly approved/signed by the authorized officials as
enumerated in number 1 above and indicating an equity
3. For LGUs and SUCs, Board or Sangguniang Bayan (SB) Resolution authorizing an official to
enter into a MOA to avail of DOLE livelihood program;
4. Individual Beneficiary Profile (with picture) and Proponent ACP Profile;
5. Memorandum of Agreement (MOA) between the parties;
6. For LGUs, City/Provincial/Municipal, copy of the portion on their Local Development Plan
referring to Labor and Employment/Social Services, with detailed estimates of Approved
Project Expenditures or Estimated Expenses; and
7. Certification from the DOLE Regional Office’s Accountant that the previous cash advance
granted has been liquidated and stamped received by COA.
A Focal Person shall be designated by the GAs, LGUs, or SUCs to coordinate and
transact with DOLE in the availment of programs and services.
B. For Other Types of ACPs, it shall submit the following:
1. Application Letter by the ACP addressed to the DOLE Regional Director;

2. Detailed and duly signed Project Proposal from the ACP (indicating/showing that the ACP has
equity equivalent to at least 20% of the total project cost);
3. Individual Beneficiary Profile (with picture) and Proponent ACP Profile;
4. Copy of ACP Certificate of Accreditation;
5. Board Resolution authorizing a representative to enter into a MOA;
6. Memorandum of Agreement (MOA) between the DOLE RO and the ACP;
7. Audited financial reports (statements) for the past three (3) years preceding the date of
project implementation. For applicant which has been in operation for less than three (3)
years, financial reports for the years in operation and proof of previous implementation of
similar projects;
8. Disclosure of other related business, if any;
9. Work and Financial Plan and sources of and details of proponent’s equity participation in the
project and;
10. List and/or photographs of similar projects previously completed, if any, indicating the source
of funds for implementation;
11. Sworn affidavit of the secretary of the applicant organization/entity that none of its
incorporators, organizers, directors or officers is an agent of or related by consanguinity or
affinity up to the fourth civil degree to the official of the agency authorized to process and/or
approve proposed MOA, and release funds; and
12. Certification from the DOLE Regional Office’s Accountant that the previous cash advance
granted has been liquidated and stamped received by COA.
III. FEES
None
IV. VALIDITY PERIOD
Indefinite
V. WHERE TO APPLY
Fifteen (15) working days upon receipt of complete documents and interview/ site inspection
VII. PROCEDURE FLOW

Start Start
1. Get the list of requirements Provide the list of (Name/

for Application for requirements for Position of
Livelihood Project availment of Action Officer
Assistance and the livelihood assistance and alternate)
pro-forma project proposal/ and the pro-forma
business plan format from project proposal/
the Action Officer. business plan.
2. Submit the project Check the (Name/ Not later than

rd
proposal/business plan with completeness of the Position of the 3 day
the documentary proposal and Action Officer upon receipt of
requirements. documentary and alternate) complete
requirements. documents
Evaluate the (Name/ Not later than

th
technical feasibility Position of the 7 day
and financial viability Evaluator and upon receipt of
of the project Regional complete
proposal. Project documents
Management
Interview the ACP/s/ Team
proponent/s, as may (PMT)/Regional
be necessary. Coordinating
Council (RCC)
Recommend for as may be
approval/disapproval. applicable
Approve/Disapprove Regional
the project proposal Director
and the grant of
livelihood project
assistance.
AC AD

AC AD
3. Receive Notice of Approval If approved and (Name/ Not later than

and a copy of proposed viable, release the Position of ten (10) working
MOA with schedule of the Notice of Approval Action Officer days upon
MOA signing or Notice of and proposed MOA and alternate) receipt of
Disapproval thru fax, email or if not approved complete
or mail. and not viable, documents and
release a Notice of interview/site
Disapproval citing the inspection.
reasons and
deficiency/ies noted
not later than ten (10)
working days upon
receipt of complete
documents and
interview/site
inspection.
Include/line up the
approved proposal in
the priority list for
funding.
The release of funds

to ACP/Proponent is
not included in the
ten (10) day
processing time
because funds/grants
for POs are subject to
funds availability and
pre-audit of COA.
End End
4.3 Overseas Transactions (Simple)
4.3.1. ISSUANCE OF OVERSEAS EMPLOYMENT CERTIFICATE AT POST
Overseas Employment Certificate (OEC) is a clearance issued to Overseas Filipino Workers

(OFWs), known as Balik-Manggagawa (BM) who exit from the Philippines for employment
purpose.
Pursuant to Section 35, Migrant Workers and Overseas Filipinos Act 1995 (Republic Act 8042),
OFWs shall be exempted from the payment of travel tax and airport terminal fee upon
presentation of the OEC exit clearance which shall serve as:
 Travel exit pass for OFWs at the airports
 An exemption certificate from payment of Travel Tax and airport terminal fee upon
presentation to the airline counter and airport terminal fee counter
 Worker’s guarantee that he/she is covered by government protection and benefits;
a. OFWs on leave/vacationing or returning to same employer after a specified term of contract
or to same employer who has transferred to another jobsite.
b. OFWs who have partially served their present employer
c. Undocumented OFWs (tourists, dependents, students, businessman) who became OFWs
and have partially served the same employer
II. REQUIREMENTS
a. Valid original passport
b. Valid re-entry visa, work permit or any equivalent document
c. Copy of verified employment contract
d. Copy of plane ticket or printed e-ticket
e. Official Receipt for the valid OWWA Membership payment
f. Other, as may be necessary – Any proof that OFW is returning to the same employer (such
as: company ID, employment certificate and visas if OFW has no record on file at POEA)
III. FEES
P100.00 or its equivalent in local currency
IV. VALIDITY PERIOD
Sixty (60) days from the date of issuance or US dollars
V. WHERE TO APPLY
 For workers abroad – Philippine Overseas Labor Offices (POLOs)
 For workers from the Philippines – Philippine Overseas Employment Administration (POEA)
and its Regional/Satellite Offices
Thirty minutes upon submission/presentation of complete documents and payment of required

fees
VII. PROCEDURE FLOW

Start Start
1. Get the list of Provide list of (Name/Position

requirements from the requirements. of
Action Officer. Administrative
Staff or
Designated
Action Officer/
Alternate

the filled up request form completeness of the of
or letter-request with the documentary Administrative
documentary requirements. Staff or
requirements. Designated
Action Officer/
Alternate
a. If application and/ (Name/Position

or documents are of
not complete: Administrative
Staff or
Return the Designated
application form and Action Officer/
documents to the Alternate
and explain, as may
be necessary.
Application is
deemed not filed.
AC AD

AC AD
3. Pay the required OEC fee Receive payment, (Name/Position

and receive Certificate write or encode and of
bearing the details of the print the details on Administrative
OFW, date and fee paid. the face of the Staff or
certificate and issue Designated
the duly signed and Action Officer/
accomplished OEC. Alternate)
End End
4.3.2. VERIFICATION OF OVERSEAS EMPLOYMENT DOCUMENTS
Verification of overseas employment documents at post provide for a built-in mechanism for
verifying overseas employment documents as a requisite to authentication with Section 21 of the
Labor Code and the rules of POEA. It aims to protect the interest of Filipino Workers abroad
pursuant to EO 1022 and its implementing rules and regulations per Jt.
DOLE/DFA/DBM/DOF/COA Circular No. 3-99.
OFWs, Employer/s and Foreign Recruitment Agencies (FRAs)
II. REQUIREMENTS
a. For Employment Contract
*Additional Requirement for

Renewal of Employment
From OFW From the Employer/FRA
Contract or Change of
Employer
1. Photocopy of the passport of 5. Photocopy of the passport or 7. Valid Official Receipt for
the OFW valid/national ID of the OWWA Membership
employer
2. Authority to work or 6. Photocopy of the Verified Job
equivalent Work Permit from Order (JO)
the host country
3. Photocopy of the Plane

Ticket
4. Proof Visa Approval (if

applicable)
b. For Recruitment Agreement (RA)/Service Agreement (Land-based) or Manning

Agreement (Sea-based)
For Land-based : For Sea-based :

From Philippine
From Foreign From Foreign
Recruitment Agency
Recruitment Agency Recruitment Agency
1. Photocopy of valid POEA 2. Legal personality of 4. Legal personality of the
License The employer/ employer/principal (e.g.
principal (e.g. equivalent SEC/DTI registration
equivalent SEC/DTI of the employer/principal or
registration of the company; equivalent Ship
employer/principal or registration
company; equivalent
DOLE license/
authority to recruit)
3. Proof of financial Proof of financial capability of the

capability of the employer/principal
employer/principal
c. For Special Power of Attorney (SPA)
From Philippine Recruitment Agency From Foreign Recruitment Agency
1. Photocopy of valid POEA license 2. Legal personality of the

employer/principal (e.g. equivalent
SEC/DTI registration of the employer/
principal or company)
3. Equivalent DOLE license/authority to
recruit from the Host Country
d. For Proof of Visa Availability (if necessary)
From the OFW From the Employer/Foreign

Recruitment Agency
1. Photocopy of the passport of the OFW 3. Photocopy of the passport or valid/ national
ID of the employer
2. Authority to Work or equivalent work permit

from the host country
e. For Job Order (JO) or Manpower Request with Master/Model Employment Contract of
Employment
From Philippine From Foreign From For Sea-Based :

Recruitment Agency Recruitment Agency Requesting From the
Employer Shipping
Company
1. Photocopy of valid 2. Legal personality of 5. Letter requesting 8. Particulars (e.g. no.
POEA license the Recruitment the foreign of OFW per position
Agency/employer/prin recruitment agency with the
cipal (e.g. to do the corresponding
equivalent DOLE recruitment for the salary rates)
license/ authority of company
the recruitment
agency)
3. Photocopy of 6. Legal personality of 9. Other related
passport or the employer/ documents as may
valid/national ID of the principal (e.g. \ be
equivalent SEC/ necessary, i.e.
Employer/signatory of
DTI registration with Master/Model
all the documents proof of financial Contract of
capability) Employment
4. Master/Model 7. Photocopy of
Contract of passport or
Employment valid/national ID of
the
Employer/signatory
of all the documents
III. FEES
US $10 or its equivalent in local currency for individual contract of employment /Master Model or
Pro-Forma Contract, Proof of Visa, Availability, Job Order/Manpower Requests, Special Power of
Attorney, and other similar documents
US $30 or its equivalent in local currency for Group Service Contract of Employment, Recruitment
Agreement/Manning Agreement, and other similar contract/agreement/document
IV. VALIDITY PERIOD
 For Individual Employment Contract – Two (2) years or as indicated in the contract
 For Group Service Agreement – Within the specified period/duration as stated in the contract
 For RA/SPA – One (1) year
 For JO – until such time that the JO has been used up but not to exceed one (1) year
V. WHERE TO APPLY
Philippine Overseas Labor Offices (POLOs)
One (1) working day or within the next working day upon receipt of complete documents, ocular
inspection, and payment of verification and authentication fees.
VII. PROCEDURE FLOW

Start Start
1. Get list of requirements Provide list of (Name/Position

from the Action Officer. requirements. of
Administrative
Staff or
Designated
Action Officer/
Alternate

the original documents to completeness of the of
be verified with the form and Administrative
documentary documentary Staff or
requirements. requirements. Designated
Action Officer/
Alternate
Return the (Name/Position

application form and of
documents to the Administrative
client indicating the Staff or
lacking requirement/s Designated
and explain, as may Action Officer/
be necessary. Alternate
Application is
deemed not filed.
3. Pay the required Conduct interview, as (Name/Position

Verification fee to POLO may be deemed of
window and receive necessary. Administrative
Official Receipt (OR) Staff or
indicating the release Receive payment, Designated
date and time and stamps OR with the Action Officer/
Authentication fee at DFA release date and time Alternate
cashier/window. and issue OR.
AC AD

AC AD
Segregate the (Name/Position

Client’s original copy of
for authentication and Administrative
POLO copy. Staff or
Chop/stamp the Designated
embassy chop on Action Officer/
every page and the Alternate)
Verification Fee chop
on the last of the
document.
Encode/write the (Name/Position

details of the of
payment in the Administrative
cashbook in Staff or
sequential order with Designated
the OR number. Action Officer/
Alternate)
Encode/update the (Name/Position

index of employer/ of
principal/ recruitment Administrative
agency/ JO profile. Staff or
Designated
Action Officer/
Alternate)
Review/check the (Name/

provisions of the Position of
contract/ agreement/ Labor Attache/
related documents for Authorized
verification if Overseas
consistent with the Labor Officer
terms & conditions of (OLO)/
employment with the deputized DFA
DOLE, POEA Rules Officer in post
and Regulations and where there is
compliant with the no DOLE
laws of host country representative)
which are for the
benefit of the Filipino
workers.
BC BD

BC BD
Verify the legal

personality of the
employer/principal,
financial capability of
the employer/
principal and conduct
ocular work site
inspection to
determine viability of
the project/s, as may
be necessary.
Transmit the (Name/

documents for Position of
authentication to the Administrative
Philippine Consular Staff or
Office. Designated
Action Officer/
alternate)
4. Present the OR to the Release the verified (Name/ One (1) working
Action Officer on the documents on the Position of day or within the
scheduled date and claim scheduled release Administrative next working day
verified and authenticated date and time. Staff or upon submission
documents. Designated of complete
Action Officer/ documents,
If the claimant of the alternate) ocular inspection
requested service is other and payment of
than the one who filed the required
application, submit the verification and
letter of authorization authentication
together with photocopy fees
of their IDs
(Filer/Applicant and
Authorized
Representative- to
present original for
verification purposes).
End End
4.0 Our Citizen’s Feedback and Redress Mechanisms

WE INTEND TO SERVE YOU BETTER.
PLEASE LET US KNOW HOW WE HAVE SERVED YOU BY
DOING ANY OF THE FOLLOWING:
Accomplish our feedback form available in offices/main entrances of our

building/Public Assistance and Complaints Unit (PACU). Please drop the
accomplished form in the designated box.
Send us your feedback thru email at fms_management@dole.gov.ph. It

will be forwarded to the concerned office for prompt action.
Call the DOLE Hotline 1349 or 527-3000 local 610.
Visit and talk to our PACU Officer of the Day.
 Rest assured that we will

act promptly on your
complaints, comments
and suggestions.
 We will appreciate your

cooperation in helping us
continuously improve the
delivery of our services to
you.
Annex A. Citizen’s Feedback Form

Annex B. Location Map

About the Logo
The DOLE Citizen’s Charter logo depicts the unremitting collaborative effort of the
government (upper– left corner), and the public (the citizens) (down-right corner) in
cutting the bureaucratic red tape so as to efface graft and corruption; and promote
transparency in line of service delivery of the Department.
Lower portion of the logo symbolizes the underlying support and enjoinment of the
DOLE to the nation in its endeavor to establish effective practices towards
advocating and cultivating integrity and accountability in carrying out its frontline
services.
DEPARTMENT OF
LABOR AND EMPLOYMENT
Muralla cor. Gen. Luna Sts.

Intramuros, Manila
www.dole.gov.ph
By: DOLE Anti-Red Tape Committee Secretariat

Management Division
Financial and Management Service
527-3000 loc. 416/418
Published (August 2018)

DOLECitizensCharterAug2018finalsigned PDF

Încărcat de

Informații document

Titlu original

Drepturi de autor

Formate disponibile

Partajați acest document

Partajați sau inserați document

Opțiuni de partajare

Vi se pare util acest document?

Este necorespunzător acest conținut?

Drepturi de autor:

Formate disponibile

DOLECitizensCharterAug2018finalsigned PDF

Încărcat de

Drepturi de autor:

Formate disponibile

Revised

The Department of Labor and Employment, in keeping with

This revised Charter defines the simple steps for availing a

May this Citizen’s Charter be an instrument in upholding greater transparency and

Secretary’s Message ……………………………………………………………………………........1

2.0 Our Performance Pledge ……………………………………………………………………………5

3.0 Our Integrity Pledge ………………………………………………………………………………….6

4.0 Our Key Frontline Services …………………….…………………….........................................

4.1. Local Transactions (Simple)

4.2. Local Transactions (Complex)

4.3. Overseas Transactions (Simple)

About the Logo ……………………………………………………………………………………………...76

1.0 Our Organization

On December 8, 1933, the Bureau of Labor was constituted as a Department by virtue of

1.1 Organizational Chart

1.2 Vision and Mission

Every Filipino worker attains full, decent and productive employment.

To promote gainful employment opportunities, develop human resources,

2.0 Our Performance Pledge

ELIVERING quality services to the public, in accordance with the

D procedures and timeframe provided in our service standards, from Monday

FFERING numbers of venues which include service facilities, hotlines and

O websites in addressing the public concerns and for clients to access

ISTENING to and responding immediately to the public complaints and/or

L suggestions through the Department’s Hotline, Help Desks and Public

NSURING to attend promptly to our client’s needs, without qualification, and

E courteously handle each transaction with patience and in accordance with

3.0 Our Integrity Pledge

VALUE our being employees of the DOLE as opportunity to be an agent of

OBSERVE the DOLE Code of Conduct as my standard of ethical and

ADOPT the practice of continuous process improvement towards efficient and

ENGAGE our social partners in enhancing transparency and enforcing

4.0 Our Key Frontline Services

4.1 Local Transactions (Simple)

4.1.1. APPLICATION FOR ALIEN EMPLOYMENT PERMIT

A. For Issuance of New AEP

B. For Renewal of AEP

2. Original copy of notarized appointment or Contract of Employment enumerating the duties

for one year validity or a fraction thereof plus P4,000.00 for

IV. WHERE TO APPLY

Regional Office having jurisdiction over the intended place of work

V. TOTAL PROCESS CYCLE TIME

VI. PROCEDURE FLOW

Step Activity Action Officer Duration of

1. Get application form (DOLE Provide DOLE AEP (Name/

2. Submit to Action Officer the Check the (Name/

a. For incomplete (Name/

3. Get the order of payment. b. For complete (Name/

4. Bring the order of payment Receive payment, Designated

Step Activity Action Officer Duration of

Publish new AEP (Name/ Within two (2)

Conduct verification (Name/ Within two (2)

Present the OR to the Release the AEP if (Name/ Maximum of

An application for AEP may be denied on the following grounds:

a. misrepresentation of facts in the application

d. grave misconduct in dealing with or ill treatment of workers

Regional Director shall issue an Order cancelling or revoking the AEP.

4.1.2. REGISTRATION OF JOB CONTRACTORS AND SUB-CONTRACTORS

The Certificate of Registration of Job Contractors and Sub-contractors is issued to persons,

Registration Fee – P100,000.00

IV. VALIDITY PERIOD OF REGISTRATION

Regional/Field Office where the applicant principally operates

VI. TOTAL PROCESS CYCLE TIME