MULTICOMM

Phone to IP / GPRS Communicator

Installation and Programming Manual

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TABLE OF CONTENT

1. HISTORY.................................................................................................................. 3
2. TERMS AND ABBREVIATIONS........................................................................... 3
3. PRODUCT OVERVIEW .......................................................................................... 4
4. FEATURES............................................................................................................... 4
5. APPLICATIONS....................................................................................................... 5
6. HARDWARE DESCRIPTION ................................................................................. 6
6.1 Main board ............................................................................................................... 6
6.1.1 Processing unit ................................................................................................... 6
6.1.2 Power supply unit .............................................................................................. 7
6.1.3 DTMF decoder................................................................................................... 7
6.1.4 I/O Interface ....................................................................................................... 8
6.1.5 Communication Interfaces ............................................................................... 10
6.1.6 LEDs array ....................................................................................................... 13
6.2 GSM/GPRS add-on module ................................................................................... 13
7. SOFTWARE DESCRIPTION................................................................................. 16
8. HARDWARE INSTALLATION............................................................................ 17
8.1 Installing the cabinet, the main-board and the optional GSM/GPRS add-on module
...................................................................................................................................... 17
8.2 Installing the GSM/GPRS antenna......................................................................... 17
8.3 Installing the battery (accumulator) ....................................................................... 19
8.4 Connecting the external power supply ................................................................... 19
8.5 Connecting the I/O interface .................................................................................. 21
8.6 Connecting the line / alarm line, phone / alarm phone interfaces ......................... 22
9. SOFTWARE INSTALLATION ............................................................................. 24
10. USING MULTICOMM PROGRAMMER ............................................................. 24
10.1 Connecting to MultiComm device ....................................................................... 24
10.2 The Status Screen ................................................................................................. 25
10.3 The Monitoring Screen ........................................................................................ 27
10.4 The Ethernet Screen ............................................................................................. 31
10.5 The GSM/GPRS Screen ....................................................................................... 32
10.6 The Contact ID screen.......................................................................................... 34
10.7 The Callback Server Screen ................................................................................. 35
10.8 Changing the MultiComm password ................................................................... 35
10.7 Disconnecting from the MultiComm device........................................................ 36
11. APPENDIXES ............................................................................................................ 36
12. REFERENCES ........................................................................................................... 37

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 1. History
Revision Author Date Reason
1.0 Mihai Dragnea 10.04.2008 Initial revision
1.1 Florin Cazan 03.12.2008 GUI update
1.2 Florin Cazan 25.03.2009 New features and GUI update

2. Terms and Abbreviations

GSM Global System for Mobile Communications
GPRS General Packet Radio Service
IP Internet Protocol
TCP Transmission Control Protocol
SIM Subscriber Identity Module
DHCP Dynamic Host Control Protocol
HTTP Hyper Text Transfer Protocol
SMTP Simple Mail Transfer Protocol
ICMP Internet Control Message Protocol
NBNS NetBIOS Name Service
CID Contact ID
DTMF Dual-Tone Multi-Frequency
MCU Microcontroller Unit
PSU Power Supply Unit
MIPS Millions of Instructions Per Second
PSTN Public Switched Telephone Network
PIR Passive Infrared
ISP Internet Service Provider
RSSI Received Signal Strength Information
APN Access Point Name

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 3. Product overview

MULTICOMM is a new innovative product of ROEL electronics, as a result of

company great experience achieved in time and during various challenges.
MULTICOMM is designed to provide more than one communication solution for
your security system. Therefore, MULTICOMM is able to transmit and receive data
using either an Internet / Intranet connection, either a GPRS connection.
And even more. You can use our MULTICOMM as a stand-alone security unit.
This is possible due to the fact that MULTICOMM comes with a fully programmable
I/O interface.
So, it’s possible to connect the communicator to work together with an existing
security system (control panel), or to configure and use it as an independent security
system.
MULTICOMM is ideal for apartments, houses, holiday houses and commercial
premises. Being housed in a robust metal enclosure, MULTICOMM is also suitable
for use in industrial environments.
MULTICOMM has integrated intelligence which handles and manages all the
communication needs.
The core of our product is a powerful microcontroller that implements both the
TCP/IP stack and the GPRS module management.
All you have to provide is a valid SIM card for GPRS communication and an
available Ethernet connection, for Intranet / Internet.

4. Features

- Tri-Band GSM/GPRS 900/ 1800/ 1900 MHz

- GPRS multi-slot class 10 (85.6 Kbps downlink)
- Coding schemes CS 1, 2, 3 and 4
- AT cellular command interface
- Automatic login
- Dual GSM/GPRS operators
- Dual reporting servers
- Embedded web-server
- Embedded web-page
- Ethernet 10BASE-T
- Secured communication (proprietary encryption system)
- Multi-Network support: TCP, DHCP, HTTP, SMTP, ICMP, NBNS
- Accumulator powered or by external power supply

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 - Fully integrated and fully programmable I/O
- Phone interface used to collect data from alarm system control panel
- Compatible with any control panel capable of reporting on phone line
in ADEMCO Contact ID format;
- Internal non-volatile memory used to store the configuration
parameters and web-page.

5. Applications
The Phone to IP/ GPRS Communicator, or simply MULTICOMM, is a highly
versatile device that can be used in many modern communication applications, like:
- wired / wireless communication to remote Ethernet networks / remote
servers
- remote monitoring / measuring / metering
- remote control
- simple automation tasks
- replacement for Alarm Panels Cellular Adaptor

GPRS data connection

Mobile Switching Centre

Base Station Controller Monitoring Servers

Phone line data ETH data connection

connection (CID format)

Intranet / Internet

PSTN

PHONE LINE

Figure 1. MULTICOMM: connections and interactions

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 6. Hardware description

6.1 Main board

MULTICOMM hardware consists of two boards: the main board and the
GSM/GPRS module as optional add-on board.

Figure 2. Main board schematic overview

Figure 2 represents the main board overview. All the blocks, connectors and
interfaces are explained in the following subchapters.

6.1.1 Processing unit

The processing unit is build around a powerful RISC microcontroller (MCU). The MCU
performs complex operations and various tasks at a high speed: > 10 MIPS when
running at 41.667 MHz.
The embedded software that runs inside the MCU implements:
- TCP/IP stack and all the already mentioned network protocols
- The GSM/GPRS stack
- A proprietary non-preemptive operating system that handles the
GSM/GPRS stack
- A proprietary powerful encryption system

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 - Communication routines (standard TTL serial communication, I²C, etc)
- The programming and the management of the user I/O interface
- DTMF generation / DTMF management
- The control of the on-board I/O devices like LEDs, switches, relays,
optocouplers

6.1.2 Power supply unit

The Power Supply Unit (PSU) is responsible to assure all the voltages and currents
required by all the existing electrical active components of the main board.
The primary power is get from the accumulator (battery) or from an external power
source.
The battery is included and is mounted within the metal enclosure.
The PSU specifications are presented in the table below:

Power Supply Voltage 12 V dc

Maximum current (peak current) ~ 250 mAmps
Average current ~ 150 mAmps
Average power consumption <2W
Protections Over-voltage and short-circuit
Extra-features 1.3 Ah accumulator charging circuit

Table 1. Main board power supply features

6.1.3 DTMF decoder

The communication between the control panel and MULTICOMM is possible

by the mean of the DTMF decoder.
The decoder receives two mixed signals, with different frequencies, on its
input. For each digit there is a unique combination of two tones, as you can see in
the table below:

1209 Hz 1336 Hz 1477 Hz 1633 Hz

697 Hz 1 2 3 A
770 Hz 4 5 6 B
852 Hz 7 8 9 C
941 Hz * 0 # D

Table 2. DTMF frequencies

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 The DTMF system uses eight different frequency signals transmitted in pairs
to represent sixteen different numbers, symbols and letters. The frequencies used
were chosen to prevent any harmonics from being incorrectly detected by the
receiver as some other DTMF frequency.
All the control panel events are sent to communicator using DTMF signals:

Figure 3. The events transmission using DTMF signals

Figure 4. DTMF signal capture

The DTMF decoder used is a low-power consumption specialized IC.

6.1.4 I/O Interface

The I/O interface consists of:

- 4 input zones (Z1, Z2, Z3 and Z4)
- 4 programmable outputs (PGM1, PGM2, PGM3 and PGM4)

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The I/O interface is fully configurable and programmable by the user.
Each zone input can be configured as digital or analog input.
All the programmable outputs are open collector.
It is possible to map these programmable outputs to internal events of the
communicator.
Example:
- PGM1 goes active when Ethernet connection breaks down
- PGM2 goes active when GSM/GPRS connection breaks down
- PGM3 goes active when phone line has malfunctions
- PGM4 goes active when power supply has malfunctions (over-voltage or
overload)

Furthermore, one has the possibility to synchronize the zone inputs to programmable
outputs.
Example:
- Z1 -> PGM2
- Z2 -> PGM3
- Z3 -> PGM1
- Z4 -> PGM4

The behavior (type) of the programmable outputs can also be configured:

- Pulse
- Retention

Figure 5. Example of mapping zones and events to PGMs

The programming of the I/O interface is performed by the user by the mean of the
programming IDE (MultiComm Programmer) supplied on the CD.
The latest software can also be downloaded from our web page: http://www.roel.ro/

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Please note that the programming of the MultiComm can only be performed using
the Ethernet connection (i.e. Internet or Intranet).
Details about how to program the MultiComm device you may find on Error!
Reference source not found..

6.1.5 Communication Interfaces

MULTICOMM has various communication interfaces, as you can see in the figure
below.

PHONE
GSM/GPSR INTERFACE
ADD-ON I2C ON-
MODULE BOARD
INTERFACE INTERFACE
ALARM
PHONE
INTERFACE

ALARM LINE
INTERFACE

ETHERNET SERIAL
INTERFACE INTERFACE LINE
INTERFACE

Figure 6. MultiComm Communication Interfaces

a) Ethernet Interface

The processing unit of MultiComm (MCU) features an embedded Ethernet

controller module.
This is a complete connectivity solution, including full implementations of both
Media Access Control (MAC) and Physical Layer transceiver (PHY) modules.
The Ethernet module meets all of the IEEE 802.3 specifications for 10-BaseT
connectivity to a twisted-pair network.
The RJ45 connector on the main board has two LED outputs to indicate link and
network activity.

b) Serial Interface

MultiComm feature a standard TTL serial interface that is used for performing
firmware upgrades.

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 Please note that the serial interface is a pure TTL interface and is not RS-232
levels compliant. Therefore, an USB to serial conversion in required. ROEL
electronics S.A. offers you a high performance USB - RS232 - Serial TTL Converter.
Please visit our webpage for more details (http://www.roel.ro)

REX file

SERIAL INTERFACE

Figure 7. Firmwares upgrade using serial interface

c) GSM/GPRS add-on module interface

As already mentioned, if one needs a wireless connection using MULTICOMM,

there is the possibility to purchase our GSM/GPRS add-on module and connect it to
MultiComm main board. The add-on module can be connected very easy: just plug-in
the module in the main board, paying attention to the guiding key marked on the
GSM/GPRS module and on the main board. You must match the two boards using
the guiding keys. If you don’t connect the module in the right way, neither the main-
board nor the add-on module will be destroyed, but, obviously, the add-on module
won’t work.

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 Figure 8. Guiding key on the main-board

Figure 9. GSM/GPRS add-on module interface

The add-on module interface basically contains the power lines, the communication
lines and some special lines.
d) Line Interface, Alarm Line Interface, Phone Interface and Alarm Phone
Interface

All these interfaces are resumed in the figure below and are detailed in
chapter

8.6 Connecting the line / alarm line, phone / alarm phone interfaces.

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 Figure 10. Line Interface, Alarm Line Interface, and Phone Interface and Alarm
Phone Interface overview

6.1.6 LEDs array

On the main board there are 6 LEDs, as you can see in the next figure.

Figure 11. Main board LEDs1

● The POWER LED is used to signal if the main board is powered or not. When power
is applied to the main board (from accumulator or from an external power supply)
the POWER LED shall light and keep this state as long as the module is powered.
● The PANEL LED is ON (lights) when power is applied to the main-board and the
MCU is running.
● The LINE LED is ON when the phone line is operational.
● The ETHERNET (ETH) LED is on when Ethernet is operational.
● The SIM1 and SIM2 LEDs are indicating which SIM card holder (and implicitly which
SIM card) is currently selected.

6.2 GSM/GPRS add-on module

The GSM/GPRS add-on module was developed in order to provide a wireless

communication solution for MultiComm. This module is very useful especially when
there is no internet connection available or when the existing internet link is broken.
If one plans to install a MultiComm device and there is a secure internet
connection available, this add-on module still have its mean: provide a redundant
reporting channel to the remote server. This is done by the configuration software
(MultiComm Programmer).
So, if the security requirements are imperative, we strongly recommend this
add-on module.

1
The LEDs array is also used to display the GPRS signal strength (details on page xxx)
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 Figure 12. Top view of the GSM/GPRS add-on module

As you can see in the picture above, on the top of the add-on module there
are two slots: the SIM card holders, noted SIM1 and SIM2.
SIM1 holder is the primary SIM card holder. If one intend to use only a single
SIM card (i.e. single operator mode), he must insert a valid SIM card in SIM1 card
holder.
The SIM2 holder shall be used only if two SIM cards are inserted (i.e. dual
operator mode). The SIM2 card holder is always used as secondary (backup) card
holder.
The operating mode (single or dual mode) is configured using the
configuration tool, MultiComm Programmer.
When the GSM/GPRS modem is powered and a valid SIM card is connected,
the status LED shall blink, after the terminal equipment (modem) is registered to the
GSM network.
Please note that the modem is not a dual SIM modem. Having two SIM cards
doesn’t mean that. The switching betweens SIM cards is performed by the MCU on
the main board. For each SIM switch, the modem is restarted (using hardware
reset).
Another observation is that if the SIM card used has a PIN code, that PIN
code must be written in a special edit box of the configuration software, MultiComm
Programmer (see chapter xxx).

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 As a recommendation, if you are planning to use two SIM cards, use SIM
cards from different GSM providers / operators (e.g. Orange and Vodafone).
In Figure 12. Top view of the GSM/GPRS add-on module you may also
observe the two connectors with the main board and also the guiding key.
The bottom of the GSM/GPRS add-on module contains the switching power
supply and the GSM/GPRS modem.

Figure 13. Bottom view of the GSM/GPRS add-on module

Because the GSM/GPRS modem requires high peak current when connecting
and when operating in data transfer mode, the switching power supply is designed to
support a 2 Amps peak current. Also, being a switching power supply it has a very
good efficiency and stability.

Figure 14. The GSM/GPRS add-on module

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 Important: When connecting the GSM/GPRS add-on module please pay
attention to the guiding keys. From a top perspective these keys must overlap.

7. Software description
In Chapter 3 - Product overview, it was mentioned that the processing unit runs
embedded software, also known as firmware.
This software manages the entire system. It can be considered both the heart and
the brain of the system. Because new features can be added later in time, or
optimized versions can be released, one can benefit of these features by simply
downloading the new released firmware. This process is called firmware upgrade.
In order to make a firmware upgrade, one needs the following:
- A USB to serial converter or a RS-232 to serial converter
- Universal REX Programmer
More details you may find on chapter 6.1.6. (See the serial interface description).

Figure 15. Capture of Universal REX Programmer

The other software component is the high-level configuration and programming

tool: MultiComm Programmer. More details on chapter 9, Software Installation.

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 8. Hardware installation

8.1 Installing the cabinet, the main-board and the optional

GSM/GPRS add-on module

Select a dry location that allows a ground connection.

Remove the main-board PCB and mount the cabinet securely to the wall with four
screws. Mount the PCB back into the cabinet. The main-board has four mounting
holes in order to ease the installation process. The person that makes the installation
must handle with care the main board, must avoid static electricity discharges or
components breakage.
Insert all system cables into the cabinet using the holes specially made for this
purpose (upper and lower parts of the box).
The case has internal spacers that allow to quickly fix the main-board.
If the optional GSM/GPRS add-on board was also purchased, this shall be
installed after the main-board installation.
The GSM/GPRS add-on board must be mounted above the main-board using the
2 connectors (please refer to chapter 6.2 for more details).
Important notes:
1. When installing the GSM/GPRS add-on module, in order to avoid incorrect
installation please follow the markers on the two boards (guiding keys, see
Figure 8 and Figure 12)
2. It is strongly recommended to disconnect the accumulator (battery) and the
external power supply when installing the main board and the GSM/GPRS
add-on module.

8.2 Installing the GSM/GPRS antenna

After the installation of the GSM/GPRS add-on module, the next step is to connect
the GSM antenna. The GSM/GPRS modem has a built-in antenna connector (see
Figure 17). The connection to the externally mounted antenna is made by the mean
of the adaptor cable show in the figure below:

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 Figure 16. SMA adapter cable

Figure 17. The GSM/GPRS modem and the built-in antenna connector

The SMA adapter cable is delivered with the GSM/GPRS add-on module and is
already installed. Therefore, the user must only connect the external antenna to this
adapter cable, using the SMA connector.

Figure 18. The SMA connector

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 8.3 Installing the battery (accumulator)

The battery must be mounted in the metal case, below the main board. The
battery is not included in the product price and must be purchased separately. The
recommended battery must the following specifications:

Type: SLA / VRLA (Lead Calcium, Lead Antimony)

Cycle durability: min. 500 cycles
Voltage: 12 V
Capacity: 1.3 Ah
Dimensions (inches): 3.82 L x 1.69 W x 2.19 H
Dimensions (cm): 9.7 L x 4.2 W x 5.5 H

Table 3. Recommended battery specifications

Figure 19. Example of battery

The battery must be connected with respect to polarity: the RED cable (anode) to
the positive electrode (anode) of the battery and the BLACK cable (cathode) to the
negative electrode (cathode) of the battery. Please consider that the main board has
protection to reverse polarity but in case of wrong connection of battery, the board
will not operate (the POWER LED will be OFF).

8.4 Connecting the external power supply

An external power supply can be connected to the main board using the main-
board dedicated connectors.
The external power supply must meet the following specifications:

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Type: unregulated DC
Voltage: 10 – 30 V
Current capability: > 700 milliamps
Extra requirements: none

Table 4. External power supply recommended specifications

The power supply must be connected as follows:

- the negative cable connected to GND input of the main-board
- the positive cable connected to +12V input of the main-board
Please consider that the main board has protection to reverse polarity but in case
of wrong connection of the external power supply, the board will not operate (the
POWER LED will be OFF).

Figure 20. Correct connection of the external power supply

Note: The external power supply is not included in product price and shall be
purchased separately.

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 8.5 Connecting the I/O interface
The I/O interface was described earlier, in chapter 6.1.4 I/O Interface.
The use of the I/O interface is not mandatory, but in case one decides to use it, first,
the I/O interface must be configured and programmed.
The configuration of the I/O interface is done via MultiComm Programmer software.
When using the I/O interface, one shall respect the following specifications:

Zone input type digital or analog, configurable by

software
Zone input voltage (max) 15 Volts
Zone input current (max) 100 milliamps
PGM output voltage (typically) 50 V
PGM output current (max) 500 milliamps
PGM load type any

Table 5. I/O interface specifications

In the next figure, there is an example of how to use the I/O interface.
Let’s suppose that we want to read a PIR sensor using Z1 zone and every time the
sensor output became active we want to light a bulb lamp, using PGM1 output.

Figure 21. Example of how to use the I/O interface

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 8.6 Connecting the line / alarm line, phone / alarm phone
interfaces

Before making any connection, it is necessary to understand how these interfaces

are working. On chapter 6.1.5 Communication Interfaces (Figure 10), all these
interfaces were briefly described. Now, let’s make a step further and try to see them
in more details.
On the main-board, there are four 2-wire connectors:
- the LINE connector
- the ALARM LINE connector
- the ALARM PHONE connector
- the PHONE connector
Now, let’s take a look on how these lines are controlled and used inside our
MultiComm device:

Figure 22. Line / alarm line / phone / alarm phone - connections details

As you can see in the figure above, there are two connection cases:
1. Relay is not energized

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 2. Relay is energized
When the relay is not energized, the following connections are established:
PHONE «-» ALARM PHONE
LINE «-» ALARM LINE
When the relay is energized:
PHONE «-» LINE
INTERNAL EMULATED LINE «-» ALARM LINE
Knowing this, we can now connect the control panel, MultiComm and telephone:

Figure 23. How to connect MultiComm within the system

As can be easily observed, the connections are:

- The line that comes from the PSTN provider is plugged into the LINE
connector of MultiComm
- The telephone is plugged into the PHONE connector of MultiComm
- The ALARM LINE of MultiComm is connected to LINE connector of Control
Panel
- The ALARM PHONE connector of MultiComm is linked to PHONE connector
of Control Panel

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 9. Software installation
Being an intelligent device, MultiComm needs to be configured and programmed.
Our software engineers worked to develop an intelligent way to do these operations:
They created a high-level configuration tool, simply called MultiComm
Programmer.
This configuration software has a very friendly and intuitive user interface.
All you have to do is to download the latest version of MultiComm Programmer from
our web-page and launch the downloaded installer. The installation process is simple
and is not subject of this chapter. If you have difficulties with the installation
process, please feel free to contact our Technical Support Service.

10. Using MultiComm Programmer

10.1 Connecting to MultiComm device

After the MultiComm Programmer was installed, the first step is to launch the
application program.
Go to Start -> Programs -> ROEL Products and single click on
MultiComm Programmer.
The following screen should appear:

Figure 24. The connection screen

This is the “Connecting” screen.

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In order to be able to connect to a MultiComm device, the following information is
required to be entered in the edit boxes:
- the module address information: the IP that identifies the MultiComm
device within the Ethernet network and the communication port used
(default port is 9760)
- the module password (default is 1234)

The IP is the one provided by the ISP. Please note that DHCP is supported.
After all the requested fields are filled, click the “Connect” button.
If the MultiComm device is operational, if the Ethernet connection is working and if
the above information were correctly entered, then you should connect in few
seconds to desired MultiComm device.

10.2 The Status Screen

The Status Screen shows information about:

a) Active Connections
- Ethernet
- GSM/GPRS

b) I/O Interface
- Input1, Input2, Input3 and Input4 (corresponds to zones Z1…Z4)
- Programmable Outputs (PGM1…PGM4)

c) Active SIM card (SIM1 or SIM2)

d) Central account, hardware module revision (version), GSM/GPRS modem

software revision, MAC address, operator name and signal level (RSSI)2.

e) Peripherals: GSM Interface, GPRS Interface, Ethernet Link, Line, Central

Monitoring, SIM Card 1 and SIM Card 2.

Initially, the status window is empty (see

Figure 26 ).

2
The signal level can also be checked during runtime by pressing the switch button on the main-board.
The last read signal level shall be displayed on the LEDs array.
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To read the status information from MultiComm device, press the PhoneIP -> PC

button , located in the bottom-left of the program window. In the right-

bottom corner of the program window, there is a heartbeat symbol that is
periodically visible. This only means that you’re connected to MultiComm and
MultiComm is working properly.

Figure 25. System Heartbeat Signal

Figure 26. Empty Status window

By doing this, the Status window shall be updated with the system latest information
(see
Figure 27).

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 Figure 27. Updated Status window

10.3 The Monitoring Screen

The Monitoring screen allows to read / write information about:

a) Monitoring Stations (dispatcher1 and dispatcher2)
b) Ethernet and GPRS Accounts
c) Phone Line Options
d) Dispatcher Reporting options
e) PGM programming options
f) Input Events

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 Figure 28. Empty Monitoring screen

The monitoring stations (dispatchers) are in fact the reporting remote servers. One
needs to configure the IP address and communication port in order to enable the
reporting to that server. Dispatcher1 is enabled by default and represents the
primary reporting server. Dispatcher2 can be enabled by user and represent the
alternate reporting server. Dispatcher2 usage is not mandatory. The Domain Name
Servers (DNS) IP can optionally be filled.
The Ethernet and GPRS accounts are provided by the monitoring station owner (i.e.
Protection and Security Company) and uniquely identify the subscriber identity.

By checking the “KeepAlive” option, cyclic keep-alive messages are sent over the
Ethernet and GPRS links. The messages sending period is configurable by user.

The line monitoring can be disabled or enabled. If line monitoring is enabled, the
monitoring timeout period is configurable by user.

In the same way, the Line Events Reporting can be enabled or disabled. If enabled,
the event number must be specified.

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By checking “Enable Central Panel Monitoring” option, the MultiComm device will
monitor the central panel. The timeout time and the validation event must be
configured by the user.

The Reporting Mode must also be configured. Select the desired dispatcher reporting
mode by choosing one of the available modes:
- Ethernet Only
- Ethernet, GPRS
- GPRS Only
- GPRS, Ethernet

“Ethernet Only” means that the reporting is performed only via the Ethernet link.
This option must be selected if there is no GSM/GPRS add-on module purchased or if
the GSM signal strength in the area where MultiComm operates is extremely weak.

“Ethernet, GPRS” means that dual-reporting mode is selected and Ethernet link acts
as primary reporting channel . MultiComm shall report via the Ethernet link, if
available, or via the GPRS, link if the Ethernet connection is broken.

“GPRS Only” means that the reporting is performed only via the GPRS link.
This option must be selected if there is no Ethernet/Internet connection available in
the area where the MultiComm operates. Of course, the GSM signal strength shall be
powerful enough.

“GPRS, Ethernet” means that dual-reporting mode is selected and the GPRS link acts
as primary reporting channel . MultiComm shall report via the GPRS link, if available,
or via the Ethernet link, if the GPRS connection is broken.

MultiComm can perform periodical tests over the Ethernet and over the GPRS
communication links. These tests can be enabled or disabled by the user, by
checking, respectively, clearing, the option boxe.

The I/O mapping can be done using this screen. Each PGM can be programmed to be
triggered by different inputs or by different events. How each PGM acts when
triggered (pulse or retention) is also configurable by user.

Example:
PGM1 triggered on INPUT1, behavior: Pulse with 1 second duration

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PGM2 triggered on INPUT4, behavior: Pulse with 5 second duration
PGM3 triggered on GSM fail, behavior: Retention
PGM4 triggered on INPUT2, behavior: Retention

In the table below, the PGM configuration options are detailed:

Trigger: Input1
Input2
Input3
Input4
Line Fail
Ethernet Fail
GSM Fail
Central Fail
Behavior Types: Pulse
Retention
Durations3: 1, 2, 3, 4, 5, 10, 15, 30, 45, 60 seconds

After the user modifies the values in the Monitoring screen, he must download the
new (updated) values to MultiComm. This can be performed by pressing the

PC -> PhoneIP button.

If the user wants only to read the settings, all he have to do is to press the

PhoneIP -> PC button.

3
Available only when PGM behavior is set to “Pulse”
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 Figure 29. Updated Monitoring screen

Enabling the Inputs Events, the user must provide the CID codes for Open/Close
situation on each Input (Zone).

10.4 The Ethernet Screen

The Ethernet Screen is used to configure the MultiComm Ethernet connection. The
following information is required to be entered: IP, Mask, Gateway, Primary DNS,
Secondary DNS and port number. This information can be obtained from the Internet
Service Provider.

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 Figure 30. The Ethernet Screen

10.5 The GSM/GPRS Screen

This screen is used to configure the GPRS connection. To establish a GPRS

connection, the following information is required:
- APN
- User name
- Password
As you can see in the picture above, the first operator is enabled by default. If one
provides two SIM cards from different GSM operators, the “Second Operator”
checkbox must be checked and the GPRS account information provided in
corresponding edit boxes.
In dual-operators mode, the first operator is the primary operator and the second
operator is the backup operator.
No information shall be provided if MultiComm operates in “Ethernet Only” mode.

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 Figure 31. GSM/GPRS configuration screen

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10.6 The Contact ID screen

In this screen you can modify the Contact ID event values for matching your
needs. This is possible only if in Monitoring screen the coresponding input is declared as
Custom.

Figure 32. Contact ID screen

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10.7 The Callback Server Screen

This is for remote programming via callback. For doing this the Multicomm Programmer
must be started in Server mode (just press Server at login screen). When the multicomm
is connected a pop-up screen will appear, asking for login password.

Figure 33. Callback server screen

10.8 Changing the MultiComm password

The default MultiComm password is: 1234.

If one needs or wants to change the default password, he must press the “Change

Password” button.

To be able to change the password, three fields must be filled:

- Current password
- New password
- Confirm new password

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10.7 Disconnecting from the MultiComm device

This is the easiest step: just press the “Disconnect” button.

11. Appendixes

Figure 34. The RSSI level and the corresponding value displayed on LEDs array

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12. References

Document Name Date or Revision

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