Documente Academic
Documente Profesional
Documente Cultură
Industrial/
IT/Technical Legal Management Retail Sales
Warehouse
Software
Behavior &
Abilities Fit Skills Specialty Offerings
Personality
Computer
Data Entry Fill-in-the-blank Fit Likert Multiple Choice
Adaptive
Administrative An amazing administrative hire can change the way • Attention to Detail
your team operates. Our assessments measure • Computer Literacy
a wide range of general clerical proficiencies • Data Entry/Typing
and specialized skills used in today’s work • Etiquette
environment. • Filing
• Following Instructions
• Grammar/Spelling
• Initiative
• Integrity
• Optimism
• Math
• Reading/Writing/Proofreading
• Reasoning
• Retention
• Situational Judgment
• Team Orientation
IBM Talent Assessments Catalog | What kind of job are you trying to fill? 4
Job Function Description Highlights
Cybersecurity Cybersecurity Aptitude Tests identify talent with • Commercial Cyber Aptitude Test (CCAT)
the ability to support efforts to counter cyber • Defense Cyber Aptitude Test (DCAT)
threats. By assessing the behavioral attributes and
cognitive aptitude required for success in cyber View all cybersecurity
roles, the tests focus on identifying latent ability assessments t
– traits that are hidden and not yet developed – in
cyber roles rather than existing skill.
IBM Talent Assessments Catalog | What kind of job are you trying to fill? 5
Job Function Description Highlights
IBM Talent Assessments Catalog | What kind of job are you trying to fill? 6
Job Function Description Highlights
IT/Technical Technical assessments can be a critical element • .NET (ASP, C#, Framework)
of the interviewing process, providing essential • Data (Architecture, Mining, Modeling,
information about the actual skill set of any Warehousing)
candidate. Keep up with the pace of change in • Database Administration/Development
technology by evaluating your applicants’ IT • Networks
capabilities, from hundreds of assessments • Programming (Agile, Angular, Hadoop,
covering basic computer knowledge to advanced Java, PHP, Python, Ruby)
programming. • Reasoning
• Security
• SQL
• Systems
• Technical Support
• Web Design
Legal Employment in the legal industry has fluctuated, • Basic Litigation Knowledge
but despite the recent uptick in legal employment, • Court Reporting
there are still a disproportionate number of • Legal Filing Skills
applicants for the number of positions. Using • Legal Spelling
assessments will help narrow down your large • Legal Staff Skills
applicant pool to candidates that have the essential • Legal Vocabulary
expertise for a variety of legal positions. • Paralegal Skills
• Patent Prosecution
• Typing
IBM Talent Assessments Catalog | What kind of job are you trying to fill? 7
Job Function Description Highlights
IBM Talent Assessments Catalog | What kind of job are you trying to fill? 8
Learn more about the types
of insights we provide
Abilities
Reasoning assessments
designed to identify individuals’
capacity to evaluate, analyze,
approach problems, and find
resolutions.
Highlights
• CAT Logical Reasoning Test
• CAT Numerical Reasoning Test
• CAT Verbal Reasoning Test
Highlights
• Selectors for Professional and/
or Manager roles
• Performance Indicators
• Selectors for Hourly Roles
IBM Talent Assessments Catalog | Learn more about the types of insights we provide 9
Fit
Comprised of our Cultural Match
and Job Fit offerings, this family
of assessments is designed to
meet many needs, including
selection across multiple
positions, and identifying
candidates whose values best
match those of your organization
and the job in question.
Highlights
• Job Fit Bank Teller
• Job Fit Call Center
• Job Fit Hospitality Associate
• Job Fit Industrial Warehouse
Worker
• Job Fit Retail Associate
• Job Fit Sales
• Organizational Culture Match
Skills
Content validated assessments
measure specific skills or
knowledge in accounting,
administrative, call center,
financial, healthcare, industrial,
legal, software, and IT/technical
positions.
Highlights
• Basic Office Skills
• Call Center Environment
• Data Entry
• Microsoft Office
• Typing
IBM Talent Assessments Catalog | Learn more about the types of insights we provide 10
Specialty Offerings
These are unique assessments
designed to get to the heart
of matters not commonly
addressed. Outcome-focused
assessments that can be used
individually or in combination
with other assessments, these
are applicable across industries
and address key factors such
as willingness to follow safety
guidelines, sales capacity,
teamwork, engagement,
retention, and customer service
focus.
Highlights
• Leadership Behavioral
Assessment
• Leadership Preference
• Learning Styles Questionnaire
• Motivation Questionnaire
• Occupational Personality
Inventory
• Onboarding Assessment
IBM Talent Assessments Catalog | Learn more about the types of insights we provide 11
Learn more about our test
experience options
Computer Adaptive
Computer Adaptive Testing
(CAT) is designed to adjust
the difficulty of the items
administered based on the test
taker’s responses (success or
failure), thereby minimizing
seat time and increasing test
security. As such, the items
that test takers are presented
vary depending on test taker
behaviors. These assessments
are designed to identify
individuals’ cognitive abilities
including numerical, verbal, and
logical reasoning.
Data Entry
Data entry assessments
require the test taker to type
information into a simulation
of a spreadsheet or form. The
session consists of entering a
series of numbers or characters.
The results report indicates the
speed, in keystrokes per hour,
and accuracy of the data entry
session. These assessments
are available in audio, hardcopy,
onscreen, one screen, or multi-
screen formats.
IBM Talent Assessments Catalog | Learn more about our test experience options 12
Fill-in-the-blank
A fill-in-the-blank question
consists of a phrase, sentence,
or paragraph with a blank space
where the test taker types the
appropriate answer.
Fit
Comprised of our Cultural Match
and Job Fit offerings, these
assessments are designed to
meet many needs, including
selection across multiple
positions, career development,
and identifying candidates
whose values best match those
of your organization and the job
in question. .
IBM Talent Assessments Catalog | Learn more about our test experience options 13
Likert
A response style that asks test
takers to specify their level
of agreement. It is the most
widely used approach to scaling
responses. A common Likert
scale could include: Strongly
Disagree, Disagree, Neither
Agree Nor Disagree, Agree, and
Strongly Agree.
Multiple Choice
A response style that asks test
takers to select an answer from
a list.
IBM Talent Assessments Catalog | Learn more about our test experience options 14
Open Response
These are unscored
environments for Writing
Samples, Reasoning,
Translation Samples, and Code
Samples. Gauging certain skills
can be a highly subjective
endeavor. While you may be
able to write a grammatically
correct sentence, it does not
guarantee that you are a “good
writer,” so we leave it to you to
determine the level of writing
effectiveness represented by
the candidate’s sample. We
do believe that providing a
controlled, immediate writing
environment helps to assess the
skills of the writer, in context.
It is for this reason that we
provide this environment and
encourage customers to use it,
free of charge.
Proofreading
Proofreading assessments
present test takers with a text
passage that contains spelling,
grammar, and punctuation
errors. These assessments
measure a person’s ability to
recognize and correct the errors
within the text passage.
IBM Talent Assessments Catalog | Learn more about our test experience options 15
Simulation
These assessments simulate
the environment of a Microsoft
desktop application. On each
question, test takers are
presented with a task and must
correctly perform a step or
series of steps to complete the
task. If the task is completed
correctly, the question is scored
as correct. These assessments
support the vast majority of
short cut keys; applicants will
not be adversely scored for
using the most efficient means
possible to answer questions.
Spelling
Spelling assessments measure
the test taker’s ability to spell
correctly. The test taker is asked
to identify whether a word is
spelled correctly and, if this is
not the case, they are tasked
with correcting the spelling of
the words via audio or onscreen
formats.
IBM Talent Assessments Catalog | Learn more about our test experience options 16
Typing
Typing assessments measure
the speed and accuracy of a test
taker’s typing. The assessment
presents the user with a passage
he/she must type as accurately
and quickly as he/she can. This
assessment should be given
to anyone whose typing speed
needs to be measured. These
assessments are available in
audio, hardcopy, and onscreen
formats.
IBM Talent Assessments Catalog | Learn more about our test experience options 17
IBM Talent Assessments
Full product catalog
Select a category to see full list of available assessments.
Call Center/Customer
Accounting/Finance Administrative Cybersecurity
Service
Software
Administrative, cont’d 72. Math Word Problems 107. Translation Sample - English to
73. Motivation Questionnaire Spanish
74. Numeric Filing 108. Translation Sample - French
75. Numeric Proofreading Canadian to English
76. Occupational Personality Inventory 109. Translation Sample - Italian to
(OPI) English
77. Office Abbreviations 110. Translation Sample - Portuguese to
78. Office Filing Skills English
79. Office Grammar and Spelling 111. Translation Sample - Spanish to
80. Office Management Skills English
81. Office Math Skills 112. Typing - General [1 Minute
82. Office Reasoning Sample - People Hardcopy]
Management 113. Typing - General [1 Minute
83. Office Reasoning Sample - Problem Onscreen]
Solving 114. Typing - General [3 Minutes
84. Office Reasoning Sample - Project Hardcopy]
Event Planning 115. Typing - General [3 Minutes
85. Office Reasoning Sample - Project Onscreen]
Time Management 116. Typing - General [5 Minutes
86. Office Telephone Etiquette Hardcopy]
87. Onboarding Assessment 117. Typing - General [5 Minutes
88. PeopleSoft HRMS Onscreen]
89. Portuguese-English Bilingual 118. U.S. Cities Spelling
90. Project Management for IT 119. Vocabulary
Professionals 120. Vocabulary - Homonym Usage
91. Project Management Fundamentals 121. World Cities/Countries Spelling
92. Proofreader Marks 122. Writing Sample - Advertising/
93. Punctuation Marketing
94. Reading Comprehension 123. Writing Sample - Collection Letter
95. Recruiting Fundamentals 124. Writing Sample - Customer Service
96. Retention 125. Writing Sample - Email
97. SAS 9 - Data Analyst 126. Writing Sample - Market Research
98. Shorthand 127. Writing Sample - Persuasive
99. Software Quality Assurance 128. Writing Sample - Sales
100. Software Testing Correspondence
101. Spanish-English Bilingual 129. Writing Sample - Social Media
102. Teamwork Indicator Assessment (Blog)
103. Technical Terminology 130. Writing Sample - Technical Writing
104. Translation Sample - English to [List Form]
French 131. Writing Sample - Technical Writing
105. Translation Sample - English to [Paragraph Form]
Italian 132. Writing Sample - Thank You Letter
106. Translation Sample - English to
Portuguese
Call Center/Customer Service 1. Call Center 911 Operators 24. Call Center U.S. Cities Spelling
2. Call Center Advanced Spelling [audio] [audio]
3. Call Center Basic Spelling [audio] 25. Call Center U.S. Geographical
4. Call Center Consumer Collections Locations
5. Call Center Customer Service 26. Call Center U.S. State Abbreviations
Scenarios [audio]
6. Call Center Customer Service 27. Call Center World Geography
Scenarios [audio] 28. Call Centre French Canadian-English
7. Call Center Customer Service Survey Bilingual [audio]
8. Call Center Data Entry [audio] 29. CAT Logical Reasoning Test
9. Call Center Environment [audio] 30. CAT Numerical Reasoning Test
10. Call Center German-English Bilingual 31. CAT Verbal Reasoning Test
[audio] 32. Customer Service Indicator
11. Call Center Inbound Sales Skills Assessment
12. Call Center Italian-English Bilingual 33. Customer Service Mindset Survey
[audio] 34. Engagement Indicator Assessment
13. Call Center Listening Skills [audio] 35. Job Fit - Call Center
14. Call Center Manager Selector 36. Inbound Call Center Selector
15. Call Center Math 37. Learning Styles Questionnaire
16. Call Center Outbound Sales Skills 38. Motivation Questionnaire
17. Call Center Portuguese-English 39. Occupational Personality Inventory
Bilingual [audio] (OPI)
18. Call Center Reference Manual 40. Onboarding Assessment
19. Call Center Retention [audio] 41. Outbound Call Center Selector
20. Call Center Spanish-English Bilingual 42. Service Associate Selector
[audio] 43. Teamwork Indicator Assessment
21. Call Center Technical Support 44. Writing Sample - Customer Service
22. Call Center Technical Support [audio]
23. Call Center Telephone Etiquette
Industrial/Warehouse, cont’d 61. Mechanical Engineering: Machine 82. Resistor Color Code
and Tool Design 83. Revit Architecture 2013
62. Mechanical Engineering: 84. Rough Carpentry
Thermodynamics Fundamentals 85. Safety in the Workplace
63. Mechanical Reasoning 86. Shipping and Receiving Clerk Skills
64. Metalworking Skills 87. Shop Math
65. Metric Ruler Reading 88. Soldering
66. Micrometers and Calipers 89. SolidWorks 2006
67. Microstation V8i 90. SolidWorks 2012
68. Milling Machine 91. Solidworks 2013
69. Motivation Questionnaire 92. Spatial Reasoning
70. Occupational Personality Inventory 93. Teamwork Indicator Assessment
(OPI) 94. Tools and Fasteners
71. Onboarding Assessment 95. Unit Conversion
72. Pick/Pack 96. Warehouse Safety and Inventory
73. Plastic Fabrication Skills Management
74. PLC Programming 97. Weights and Measures [Standard
75. Plumbing Quality and Metric]
76. Press Brake Operation 98. Welding
77. Print Reading - Construction 99. Wholesale Distribution Knowledge
78. Print Reading - Electrical 100. Woodworking
79. Print Reading - Manufacturing 101. Workplace Hazardous Materials
80. Product Packaging Skills Information System (WHMIS)
81. Quality Assurance Inspection
IT/Technical, cont’d 111. Engagement Indicator Assessment 155. Logical Reasoning - Deduction
112. Enterprise JavaBeans [EJB] 156. Logical Reasoning - Mathematical
113. Enterprise JavaBeans [EJB3] 157. Lotus Domino 6 for Developers
114. Ethernet Networking 158. Lotus Notes 4.0 for Developers
115. FORTRAN 77/90 159. Lotus Notes 4.5 for Developers
116. GroupWise 5.x 160. Lotus Notes 5.0 for Developers
117. Gupta Centura 161. Lotus Notes Administration
118. HTML 2.0/3.0 162. Macintosh Technician OS 9
119. HTML 4.0 163. Macintosh Technician OS X
120. HTML 5.0 164. Macromedia Director MX 2004
121. HTML Webmaster 165. Macromedia Flash 5
122. IBM AIX 5.1 Administrator 166. Macromedia Flash MX 2004
123. IBM DB2 10.5 167. Macromedia Flash Professional 8
124. IMS 168. Microsoft Access 2000 for Developers
125. iNet+ 169. Microsoft Access 2002 for Developers
126. Informatica 170. Microsoft Access 2003 for Developers
127. Informatica Cloud 171. Microsoft Access 2007 for Developers
128. Informix 172. Microsoft Access 2013 for Developers
129. Internet Security 173. Microsoft Dynamics GP 10
130. J2EE 174. Microsoft Exchange Server 2000
131. J2SE Administration
132. Java EE 6 175. Microsoft Exchange Server 2003
133. Java EE 7 Administration
134. Java EE 8 176. Microsoft Exchange Server 2007
135. Java Entry Level Administration
136. Java Hibernate 3.3 177. Microsoft Exchange Server 2010
137. Java Hibernate 4.3 Administration
138. Java SE 6 178. Microsoft Exchange Server 2013
139. Java SE 7 Administration
140. Java SE 7 Swing 179. Microsoft Exchange Server 5.5
141. Java SE 8 180. Microsoft Internet Information Server
142. Java Server Pages [IIS] 4.0
143. Java Servlets 181. Microsoft Internet Information
144. Java Servlets 3.0 Services [IIS] 7.0
145. Java Swing 182. Microsoft Office 2003 Help Desk
146. JavaScript 183. Microsoft Office 2007 Help Desk
147. JavaServer Faces 2.0 184. Microsoft Office 2010 Help Desk
148. JCL 185. Microsoft Office 2013 Help Desk
149. jQuery 1.7 186. Microsoft Office SharePoint Server
150. LAN Concepts 2007
151. Learning Styles Questionnaire 187. Microsoft Office XP Help Desk
152. Linux Administration 188. Microsoft Project 2013
153. LoadRunner 11 189. Microsoft SharePoint 2010 for
154. LoadRunner 9 Developers
IT/Technical, cont’d 190. Microsoft SharePoint 2013 for 217. Microsoft Windows Vista Technical
Administrators Skills
191. Microsoft SharePoint Server 2010 218. Microsoft Windows XP Technical
for Administrators Skills
192. Microsoft Site Server 3.0 219. Motivation Questionnaire
193. Microsoft Systems Management 220. MVS
Server 2.0 [SMS] 221. MySQL
194. Microsoft Transaction Server 222. MySQL 5.7
195. Microsoft Visio 2002 223. Netscape Webserver
196. Microsoft Visio 2003 224. Network Administration
197. Microsoft Visio 2007 225. Network Security
198. Microsoft Visio 2010 226. Network Virtualization
199. Microsoft Visio 2013 227. Network-Attached Storage (NAS)
200. Microsoft Visual Studio 2010 228. Novell Directory Services
201. Microsoft Visual Studio 2015 229. Novell NetWare 3.12
202. Microsoft Windows 2000 Data 230. Novell NetWare 4.x
Center Administration 231. Novell NetWare 5.x
203. Microsoft Windows 2000 232. Object Oriented Programming
Professional Installation [OOP]
204. Microsoft Windows 2000 Server 233. Object PAL 5.0
Administration 234. Objective-C 2.0
205. Microsoft Windows 2000 Server 235. Occupational Personality Inventory
Installation (OPI)
206. Microsoft Windows 2000 Server 236. OLAP Concepts
Installation Procedures 237. Onboarding Assessment
207. Microsoft Windows 2000 Technical 238. Oracle 10g DBA
Skills 239. Oracle 10g for Developers
208. Microsoft Windows 2003 Server 240. Oracle 11g Release 2 DBA
Administration 241. Oracle 11g Release 2 for
209. Microsoft Windows 2003 Server Developers
Installation Procedures 242. Oracle 11i DBA
210. Microsoft Windows 2008 Server 243. Oracle 12c DBA
Administration 244. Oracle 12c for Developers
211. Microsoft Windows 2012 Server 245. Oracle 7.3 DBA
Administration 246. Oracle 7.3 Developer
212. Microsoft Windows 7 Technical Skills 247. Oracle 8 DBA
213. Microsoft Windows 8 Technical Skills 248. Oracle 8 Developer
214. Microsoft Windows NT 4.0 Server 249. Oracle 8.i
Administration 250. Oracle 9i DBA
215. Microsoft Windows NT 4.0 Server 251. Oracle 9i for Developers
Installation 252. Oracle Applications DBA
216. Microsoft Windows NT 4.0 253. Oracle Designer 2000
Workstation Installation 254. Oracle Developer 2000
IT/Technical, cont’d 255. Oracle E-Business Suite R12 - 296. SAS 9.3
Technical 297. Service-Oriented Architecture
256. Oracle Essbase 11 298. Siebel 7
257. Oracle Financials 11 299. Smalltalk
258. Oracle Forms 10g 300. Solaris 10 Administrator
259. Paradox Application Language 4.0 301. Spring Framework 2.5
260. Pascal 302. Spring Framework 4.0
261. PeopleCode 8.5 303. SPSS
262. PeopleSoft 7 DBA 304. SQA Robot
263. PeopleSoft 7 Developer 305. SQL Entry Level
264. PeopleSoft 8 DBA 306. SQL for Client-Server Applications
265. PeopleSoft 8 Developer 307. SQL for Desktop Applications
266. Peoplesoft 9 DBA 308. SQL Server 2000 DBA
267. PeopleSoft 9 Developer 309. SQL Server 2000 for Developers
268. Perl 5 310. SQL Server 2005 DBA
269. Perl 6 311. SQL Server 2005 for Developers
270. PHP 4 312. SQL Server 2008 DBA
271. PHP 5 313. SQL Server 2008 for Developers
272. PHP 5.3 314. SQL Server 2008 R2 Analysis
273. PHP 7.0 Services
274. PL/SQL 315. SQL Server 2008 Reporting Services
275. PowerBuilder 10 316. SQL Server 2012 DBA
276. PowerBuilder 12.6 317. SQL Server 2012 for Developers
277. PowerBuilder 4.0 318. SQL Server 2012 Integration
278. PowerBuilder 5.0 Services
279. PowerBuilder 6.0 319. SQL Server 2012 Reporting Services
280. PowerBuilder 8.0 320. SQL Server 2014 DBA
281. Programming Concepts 321. SQL Server 2014 for Developers
282. Project Management for IT 322. SQL Server 2014 Integration
Professionals Services
283. Python 3.5 323. SQL Server 2014 Reporting Services
284. QuickTest Professional 9 324. SQL Server 6.5
285. Rational Rose 325. SQL Server 6.5 Developer
286. Relational Database Design 326. SQL Server 7.0 DBA
[RDBMS] 327. SQL Server 7.0 Developer
287. RPG III 328. SQL Server Integration Services
288. RPG IV [RPG ILE] 329. SQL Server Reporting Services
289. Ruby 1.8 330. Storage Area Network (SAN)
290. Ruby 1.9 331. Sybase 11
291. Ruby 2.3 332. Sybase 12
292. Ruby on Rails 3.0 333. Sybase DBA
293. SAP Database 334. Sybase Developer
294. SAS 6 - IT Professional 335. Teamwork Indicator Assessment
295. SAS 8.2 336. Technical Support - IT/Network
IT/Technical, cont’d 337. Technical Support Processes 360. Visual InterDev 6.0
338. Telecommunications 361. Visual J++ 1.1
339. TestDirector 8.0 362. Visual J++ 6.0
340. Transact SQL 363. VMware ESX 4.1
341. UML 364. VMware ESXi 6.0
342. UNIX Administrator 365. VMware Workstation 11
343. UNIX Programming 366. VMware Workstation 7
344. UNIX Shell Programming 367. WAN Architecture
345. UNIX Users 368. Web Commerce Security
346. VBScript 369. WebLogic Portal 7.0
347. Visual Basic 2010 370. WebLogic Server 12c
348. Visual Basic 2012 371. WebLogic Server 7.0
349. Visual Basic 4.0 372. WebSphere 4.0
350. Visual Basic 5.0 373. WebSphere Application Server 7
351. Visual Basic 6.0 374. WebSphere MQ V5
352. Visual Basic 6.0 for Applications 375. WinRunner 6.02
(VBA) 376. WinRunner 7.6
353. Visual Basic 9.0 377. Wireless Networking
354. Visual C++ 2010 378. XML
355. Visual C++ 4.0 379. X Window System
356. Visual C++ 6.0
*Please contact one of our sales
357. Visual FoxPro 3.0
representatives or business partners for
358. Visual FoxPro 6.0 more information about and access to
359. Visual FoxPro 8.0 this assessment.
Management 1. Call Center Manager Selector 14. Office Reasoning Sample - People
2. CAT Logical Reasoning Test Management
3. CAT Numerical Reasoning Test 15. Onboarding Assessment
4. CAT Verbal Reasoning Test 16. Restaurant Manager Selector
5. Engagement Indicator Assessment Assessment
6. Healthcare Manager Selector 17. Retail Manager Selector
7. Hotel Manager Selector 18. Sales Manager Selector
8. Leadership Behaviors Assessment* 19. Teamwork Indicator Assessment
9. Leadership Preference*
*Please contact one of our sales
10. Learning Styles Questionnaire representatives or business partners for
11. Manager Selector more information about and access to
this assessment.
12. Motivation Questionnaire
13. Occupational Personality Inventory
(OPI)
Software, cont’d 79. Microsoft PowerPoint 2013 Tutorial 105. Microsoft Word 2013 Tutorial
80. Microsoft PowerPoint 2013 - Whole 106. Microsoft Word 2013 - Whole Test
Test 107. Microsoft Word 2016 - Normal User
81. Microsoft PowerPoint 2016 - 108. Microsoft Word 2016 - Power User
Normal User 109. Microsoft Word 2016 - Whole Test
82. Microsoft PowerPoint 2016 - Power 110. Microsoft Word 2016 Tutorial
User 111. Peachtree 2007
83. Microsoft PowerPoint 2016 - Whole 112. QuarkXPress 5 Advanced
Test 113. QuarkXPress 5 Basics
84. Microsoft PowerPoint 2016 Tutorial 114. QuarkXPress 6
85. Microsoft Project 2000 115. QuarkXPress 9
86. Microsoft Project 2003 116. QuickBooks Pro 2006
87. Microsoft Project 2007 117. QuickBooks Pro 2007
88. Microsoft Project 2010 Professional 118. QuickBooks Pro 2008
89. Microsoft Project 2013 119. QuickBooks Pro 2009
90. Microsoft Publisher 2002 120. QuickBooks Pro 2010
91. Microsoft Publisher 2007 121. QuickBooks Pro 2011
92. Microsoft Publisher 2010 122. QuickBooks Pro 2012
93. Microsoft Publisher 2013 123. QuickBooks Pro 2013
94. Microsoft Windows 7 124. QuickBooks Pro 2015
95. Microsoft Windows 7 Tutorial 125. QuickBooks Pro 2017
96. Microsoft Windows XP 126. Quicken 2012
97. Microsoft Word 2007 - Normal User 127. Quicken 2013
98. Microsoft Word 2007 - Power User 128. Sage Peachtree Pro 2012
99. Microsoft Word 2007 - Whole Test 129. Sage Simply Accounting Pro 2012
100. Microsoft Word 2010 - Normal User 130. Simply Accounting 2006
101. Microsoft Word 2010 - Power User 131. Simply Accounting 2010
102. Microsoft Word 2010 - Whole Test 132. Summation iBlaze 3.0
103. Microsoft Word 2013 - Normal User
104. Microsoft Word 2013 - Power User
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