TITLE OF THE PROGRAM : Leading for Team Excellence

OVERVIEW : Leading for Team Excellence is a two (2)-day program designed for GSIS Managers to
provide them with insights on the principles, as well as the appropriate tools and strategies to
promote synergy among teams and inspire involvement at a personal level. They will also gain
insights on different communication and work styles, and implement effective approaches to
communicate their success agenda and ensure successful work outcomes.

OBJECTIVES : At the end of this training program, the participants will be able to:

1. Identify and cultivate traits that leaders must possess to lead their teams to excellence;
2. Identify barriers to team excellence and implement appropriate tools and approaches to undermine these
barriers;
3. Learn various work and communication styles and adopt suitable styles to address productivity issues and
promote team engagement;
4. Identify conditions that drive peak performance;
5. Determine areas for partnership and identify initiatives to ensure personal and professional growth of individual
contributors; and
6. Formulate a performance target and an excellence agenda to ensure achievement of identified target.

The program will include the following topics:

1. Strengthening Leadership for Team Excellence
Defining Excellence in Teamwork
Essential Leadership Traits for Team Excellence
Identifying conditions that drive peak performance
Identifying Barriers to Team Excellence
Tools and Approaches to Undermine Barriers to Excellence
2. Prepping and Leading the Team for Excellence
Discovering Various Personality, Work and Communication Styles
Adopting Suitable Styles to Promote Team Engagement
Discovering Areas for Partnership to Achieve Excellence
Developing and Sustaining Clear Mission
3. Sustaining the Heart of Excellence
Where Team Excellence Should Lead (GSIS Vision)
Formulating the Excellence Agenda
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Measuring Team Effectiveness
Methods for Teams’ Continuous Improvement

DAY 1
Day/ Module (Topic/Contents) Learning Resources
Time Methodology Needed
8:00 Introduction:  Icebreakers o Laptop
am - 1. WELCOME AND WARM UP  Warm –ups o Projector
9: 00  Self-introduction o Screen
am  Welcome and Warm up o Cluster
 Housekeeping –
 Opening Remarks Seating
breaks, Q & A,
 Prayer o Activity
participant's
 National Anthem Material
behavior&
 Course Structure o Pax Handout
expectations
 Course Objective

 Course Introduction
 Ice Breaker
 Facilitating Pre-Test Assessment
9:00 2. Exploring Leadership for Team Excellence  Team Challenge o Marbles,
am - a) Teams will challenge in a game and use the experience as game “Marble Cups, Chop
12:00 the basis of exploring the development of Leadership for Team Factory” Sticks, PVC
nn Excellence. Trays
 Group Discussion
and presentation

 Completion of (IDP)
Individual
Developmental
Plan.

b) Group Discussion and presentation “Strengthening Leadership

for Team Excellence” of Team Challenge Game.
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 Defining Excellence in Teamwork
Essential Leadership Traits for Team Excellence
Identifying conditions that drive peak performance
Identifying Barriers to Team Excellence

c) Action Learning and Situational Application of Learning Points

on Self and Team.

d) Completion of (IDP) Individual Developmental Plan.

Address Objective #1 “Identify and cultivate traits that leaders

must possess to lead their teams to excellence”. #2 Identify
barriers to team excellence. #4. Identify conditions that drive
peak performance.
This session covers 1. Strengthening Leadership for Team
Excellence
Defining Excellence in Teamwork
Essential Leadership Traits for Team Excellence
Identifying conditions that drive peak performance
Identifying Barriers to Team Excellence

10:00
am – AM SNACK (TEA BREAK)
10:15
am
12:00
nn - LUNCH BREAK
1:00
pm
1:00 2. Prepping and Leading the Team for  2-3 weeks Pre-Course MBTI o Laptop
pm – Excellence on-line Profile completion o Projector
4:30  “How Do I communicate o Screen
pm a) Exploring various MBTI Personality Types, With This Type” Exercise o Cluster Seating
their Work and Communication Styles.
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(individual MBTI Personality Type results will be  Completion of (IDP) o Activity Material
provided to participants who complete the Pre- Individual Developmental o Pax Handout
Course MBTI on-line Profile) Plan.

a1) How to identify the MBTI Type of my team

members. (Suggested answers will be provided
to participants after their group presentation)
See Link “Characteristics”.

b) Group discussion and presentation on “How

to Adopt suitable communication style to
Promote Team Engagement. (Suggested answers
will be provided to participants after their group
presentation). See Link Exercise.

Group Discussion and Presentation

c1) “In WHAT AEAS can this TYPE help me
achieve my mission in Excellence in Teamwork
”?
c2) How can I help this person develop to
become an Excellent Team Player and through
which Initiatives?? (Suggested answers will be
provided to participants after their group
presentation).

Address Objective #3 “Learn various work and

communication styles and adopt suitable styles
to address productivity issues and promote
team engagement”
Address Objective #5. Determine areas for
partnership and identify initiatives to ensure
personal and professional growth of individual
contributors
This session covers 2. Prepping and Leading
the Team for Excellence
Discovering Various Personality, Work and
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 Communication Styles
Adopting Suitable Styles to Promote Team
Engagement
Discovering Areas for Partnership to Achieve
Excellence
Developing and Sustaining Clear Mission

3:00
pm – PM SNACK (TEA BREAK)
3:30
pm
4:30 8. SYNTHESIS OF THE WORKSHOP  Sharing o Laptop
pm –  Debrief o Projector
5:00  Q&A /Sharing of Learning  Reflection o Screen
pm o Cluster Seating
 Groups haring and
o Activity Material
presentation o Pax Handout

END OF DAY 1

DAY 2
Day/ Module (Topic/Contents) Learning Methodology Resources Needed
Time
8:00 Introduction:  Interactive Discussion o Laptop
am - 1. RECAP FROM DAY 1 SESSIONS  Sharing o Projector
9: 00 o Screen
am  Topics discussed in Day 1 Sessions. o Cluster Seating
 All the participants will do the recap o Activity Material
o Pax Handout

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9:00 3. Sustaining the Heart of Excellence  Interactive lecture o Laptop
am -  Group/ Individual discussion o Projector
12:00 Exploring Tuckman’s TeamWork Theory of and Presentation o Screen
nn Team Development Stages.  Sharing o Cluster Seating
Formatted: Font: Bold
 Structured Learning o Activity Material
Experience (SLEs) o Pax Handout
 Syndicate Exercise
 Survey
 Case Studies
 Completion of (IDP)
Individual Developmental
Plan.

1) Group discussion and presentation of

characteristics (and barriers) of team
effectiveness behaviour at each stage.
2) Survey “At What Stage is My Team”?
3) ) Group discussion and presentation of “What
needs to be done to move team to next stage”?
4) Group discussion and presentation of Team
Excellence Performance Target Behaviors
examples that support GSIS Vision and Mission
and situations/areas they can be displayed?

Address Objective #2 “Identify barriers to team

excellence and implement appropriate tools

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 and approaches to undermine these barriers”
Address Objective #6 “Formulate a
performance target and an excellence
agenda to ensure achievement of identified
target”.
This session covers 3. Sustaining the Heart of
Excellence
Where Team Excellence Should Lead (GSIS
Vision)
Formulating the Excellence Agenda
Measuring Team Effectiveness
Methods for Teams’ Continuous
Improvement

10:00
am – AM SNACK (TEA BREAK)
10:15
am
12:00
nn - LUNCH BREAK
1:00
pm
1.00 5) Methods for Teams’ Continuous Improvement  Interactive lecture o Laptop
pm - through personal assessment (short surveys and  Group/ Individual o Projector
4.00 case studies) of: discussion and o Screen
pm A) SHORT SURVEYS Presentation o Cluster Seating
i) Attitudes of an Effective Team Builder.  Sharing o Activity Material
ii) Become an Effective Team Direction Planner.  Structured Learning o Pax Handout
iii) Strengthen My Organizing Skills.
Experience (SLEs)
iv) Build a Climate for Motivation.
 Syndicate Exercise
v) Establish a Control System that will Assure Goal
Achievement.  Survey
vi) Select Qualified People.  Case Studies
vii) Make Training Useful  Completion of (IDP)
viii) Employee Focus and Commitment is Influenced Individual

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by management Style. Make Commitment Possible. Developmental
ix) Involve the Team in Setting Goals and Plan.
Standards.
x) Teach problem Solving Techniques
xi) Conditions which Support Effective Problem
Solving Teams
xii) Collaboration as a Source of Power in Team
Building Excellence
xiii) Review your Communication Skills
xiv) My Preferred Conflict Resolution Style
xv) Building Trust in Teams
xvi) Which Will You be, Success or Failure?
xvii) Accentuate the Positive
xviii) Rate My Coaching Skills
xix) Team Excellence Reading Review (true or
False)
xx) Ten Unforgivable Mistakes You Intend to Avoid
in making Your team Excellent?
xxi) Develop a Personal Action plan for Continuous
Team Excellence Improvement
CASE STUDY
#1) Can this Leader Be Saved?
#2) Which Leader Would You Prefer?
#3) The Complaining Employees
#4) Resolving Conflict.

5a) Other Methods for Teams’ Continuous

Improvement –
 Milestone Celebration
 Documentation, Agenda
 Re-Entry Action Plan/Sustainability Action
Plan
 Review and enhance processes for
sustainability by asking:
• What worked well?
• What can be improved?
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 • What needs to be sustained?
• What should be stopped?

Address Objective #2 “Identify barriers to team

excellence and implement appropriate tools
and approaches to undermine these barriers”
Address Objective #6 “Formulate a
performance target and an excellence
agenda to ensure achievement of identified
target”.
This session covers 3. Sustaining the Heart of
Excellence
Where Team Excellence Should Lead (GSIS
Vision)
Formulating the Excellence Agenda
Measuring Team Effectiveness
Methods for Teams’ Continuous
Improvement

3:00
pm – PM SNACK (TEA BREAK)
3:15
pm
4:30 8. SYNTHESIS OF THE WORKSHOP  Sharing o Laptop
pm –  Debrief o Projector
5:00  Post-Test Assessment  Reflection o Screen
pm  Distribution of Certificates o Cluster Seating
 Groups haring and
 Picture Taking (Class Picture) o Activity Material
presentation Pax Handout
 Q&A /Sharing of Learning o
 Fill out feedback forms
END OF DAY 2

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