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This is not a free report and you do not have the right to give it away or resell it
All content contained within this report is copyright © 2013 Castleman Consulting LLC.
All literary work contained within this "2013 Traffic And Conversion Summit Notes"
Report belongs to and is the sole property of its respective authors and is reprinted with
permission.
Reproduction, copying, or any other form of use of the pieces contained within the
report is STRICTLY FORBIDDEN without express permission from the author himself or
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Note: The purchaser of this Report is permitted to print ONE copy for his or her own
use.
These rules have been established to protect the rights and ownership of the authors
and to ensure that their work is upheld as their own.
Day 1
Day 2
Day 3
In 2012, Ryan Deiss predicted that by the end of 2013, more than 50% of your sales
would come through major retail channels like Amazon and iTunes.
1. Augmentation - Media rarely replaces media with media - it simply augments it.
Amazon is still king - but people are also going to niche sites such as NewEgg.com,
Etsy.com, JackThreads.com and BarkBox.com.
People are going to niche sites more and more often to make a purchase.
Did you know that 1/3 of all stores in a mall are shoe stores?
Why don't they just have one big store that has all the types of shoes for sale?
The woman who wants to buy shoes to match a dress will go to one type of store.
Start with the big channels such as Amazon; they have already gathered the crowd for
you. Then expand into the niche channels.
This media can come in the form of an email list, a blog and your brand.
For example, you could publish books for $0.99 on Kindle. Within the first 20 pages, add
a link that tells the reader to follow a link to sign up for a free report.
These $0.99 eBooks can build your list for you. You can mail to this list whenever you
launch a new book or physical product.
You need your product plus media to get the word out.
Have you ever purposely driven to a dollar store to buy just one particular item?
Most people go to a dollar store because they can buy "lots of littles" for a low price.
It's almost like a form of recreation: people like buying things, and the dollar store lets
them do that without spending a lot of money.
They also like feeling as if they have saved a lot of money by buying something on sale.
Big channels understand consumption economics and make it easy for people to buy.
That's why Amazon has features like "1 click purchase" and "free shipping."
Consumerism is a hobby for most people; make it easy for them to spend money with
you.
Don't say, "I'm going to create this product or report so I can make a lot of money."
Instead, just focus on getting customers; the money will come later.
1. Lower barriers of entry. Offer a high quality front-end product for a low price to get
the customer in the door and on your list.
2. Focus on pots - If you are looking to sell pots of gold, start with the pots. You will
then earn the chance to fill it with gold from your customers in the future.
3. Make buying easy - Do whatever you can to make the purchase easy for people.
For example, use a PayPal button and instant download.
4. Make buying risk-free. Potential customers sometimes fear that they will regret their
buying decision. Make their purchase risk-free by offering a guarantee. The longer the
guarantee period, the fewer returns you will see.
In fact, just recently Newsweek announced that they would no longer be printing their
magazine. They decided to go completely digital.
People are often looking for a buying experience that combines all three.
http://fab.com/
On this visual design deal site, people are shown new, limited-time only deals
throughout the day.
Another site that uses this model is Uncrate.com, which is a visual marketplace of "stuff
guys like."
Don't be afraid to sell physical products. There are many companies that will make or
ship products for you.
Even if you outsource your SEO, knowing this information will help you know the right
questions to ask before you hire someone.
New sites that are affected by Panda may just seem "hard to rank."
Many older sites built between 2002-2007 are also losing rankings because Google
perceives the sites as outdated.
Google is not going after these sites directly, but is trying to show the most relevant
results by penalizing certain business models.
That means a site with a quality score of 95 with only 10 backlinks could outrank a site
with 20 backlinks and a quality score of only 70.
Power of Recovery
Following these guidelines to restore your ranking should increase your traffic by 2x - 9x
within 72 hours.
The traffic increase will be sudden and happen without any new backlinks or content.
Your website quality score is internal. It is purposefully hidden from our view.
However, it is clear that it works with score thresholds. If you fall below a certain score,
you will be penalized, and your rankings will fall.
If your site is on the "borderline" of the threshold score, you may see it "see-saw" up
and down in the search results.
Most sites never recover on their own from this penalization. This is because the nature
of the site is exactly what Google is penalizing.
The good news is that there are steps you can take to raise your quality score and
restore your rankings in three ways.
Static Elements
Improving the static elements on your site is the easiest way to improve your quality
score.
Make sure you always include the following pages on ANY site:
Privacy Policy
Contact Page
About Us
Terms of Service
Do NOT use copied content on the above pages. Using several versions of each page
as a guide, write the content on those pages so that it is unique. If not, the duplicate
content could hurt your score.
Valid author
Mailing address
Email address
Phone number
Author tags
It is even better if your site has multiple authorships listed and used.
If you have an affiliate or review site, be sure to comply with FTC regulations by adding
a disclosure of possible compensation.
Quality Checks
Part of your site's quality score depends on the quality of the coding.
That is one reason that many sites created between 2002-2007 are experiencing a drop
in rankings.
Having broken or obsolete / outdated code on your site can now cause it to lose
rankings.
The look of your site should be controlled with a CSS style sheet.
http://validator.w3.org/
http://codehelp.co.uk/html/deprecated.html
Also, be on the lookout for hidden text, overlapping text and exploding images.
It is worth it to hire a good programmer and get all the coding fixed.
User Experience
Part of your Google Quality Score is based on their perceived user experience.
1. Bounce Rate
2. User Engagement
3. Page Depth
Bounce Rate TIP: Keep your visits that are 1 to 10 seconds in length under 55%.
Doing this on ANY site will help increase its quality score.
Impress visitors the second they reach your site so that they will stay.
http://gizmodo.com/
Article author
Recent date
Social likes
Recent articles in the sidebar
Using pagination + a Table of Contents on your articles can improve your bounce rate
by 20-30%.
Article Interlinking
You can also increase visitor engagement on your site by 5% by interlinking your
articles.
Non-example: For Ezine articles do NOT interlink articles, which give the impression of
a content farm.
http://en.wikipedia.org/wiki/Search_engine_optimization
You can improve your bounce rate by 32% to 95% by following the advice shown
above.
If you would like to see one final bump in your quality score, look at the load speed of
your site. It should be under 4 seconds.
If you site takes more than 4 seconds to load, try resizing your images or moving to a
better server.
Make these changes and wait for the next Panda update. You should see your traffic
double. Your visitors should have a better experience and you should earn more
money.
While the Panda update is based in a site-wide quality score, the Penguin update is
based on keywords.
keyword stuffing
excessive bold usage
excessive keyword optimization
For example, use a title that is natural. You don't want to have a title that reads "Best
keyword1, keyword2, keyword3, etc."
Don't place your main keyword EVERYWHERE (H1, H2, Title, Links, bold)
If you are seeing small drops in rankings, some of your incoming links might be
discounted.
If you are seeing big drops in the rankings or if your ranking has been dropped
completely, you need to make some changes to your incoming links.
Low quality site-wide links are the kind people often buy on sites like Fiverr. They are
often in the blogroll and are unrelated to the site content and other links.
If you cannot remove these low quality links yourself, you can use the Google disavow
tool and make a reconsideration request.
Disavow Tool:
https://www.google.com/webmasters/tools/disavow-links-main
Reconsideration Request:
https://www.google.com/webmasters/tools/reconsideration?hl=en
A proven reconsideration request that has worked successfully dozens of times has the
following elements.
Be careful; sales are a lagging indicator. You may not see a positive return on your
investment for 30-90 days.
A better LPI would be something at the beginning of your funnel like opt-in rate or cost
per lead.
These numbers will vary, based on your niche. For example, you may pay $0.50 for a
quality fitness lead and $2.00 for a quality marketing lead.
http://www.similarsites.com/
This site shows you the top ranking sites in your niche. It will also show you where they
rank for particular keywords.
If you would like to know where your competitors are advertising, you can use the site
WhatRunsWhere.com.
A subscription on this site costs $250 a month, but the intelligence you get on your
competitors is invaluable.
You are able to find new traffic sources by seeing where your competitors advertise and
how long each ad has run.
If you are on a limited budget, you might want to consider at least using the site
TinEye.com.
http://tineye.com/
You can do the same thing in Google images by clicking the camera icon and uploading
an image.
This information is valuable because you may want to advertise where your competitors
do.
Now that you have information on where your competitors are advertising, it's time to do
a test run of your own.
$500 is enough to get a good idea of what is working and what isn't before you scale up.
Campaign Basics
Display your best performer of each size until it fatigues. If you allow an ad or site to run
wild, it can ruin your entire campaign.
If you write a press release that targets your keywords, it is possible to rank it very
quickly on Google.
You can also rank videos quickly by placing the press release text in the description and
using keywords in the title.
Post ads
Create your post and then go into your ad manager and add that post to your page/post
ads. It will then be seen on the sidebar AND on the main display area.
These posts should have an image / video and a link to your landing page. Keep the
post at 90 characters or less so that people can see the link without clicking "read
more."
FB Offer ads
You can use Facebook to offer ads to promote an upcoming live event, webinar or
launch.
The presenter said that when she does this before an event, registrations go up by
38%.
Custom Audience
Did you know you can upload your email list to your Facebook ads manager?
If you enable monetization on your YouTube videos, you can add an annotation that
links to an external website.
The presenter added the annotation text "Grow Stronger - Click Here" to one of his
popular videos.
The link led to a squeeze page that offered no incentive for signing up.
As a result, he went from 150 opt-ins a day to 250 opt-ins a day (75% increase).
Holding a Pinterest contest can lead to increased traffic, followers, opt-ins and sales.
Create niche images with quotes (cats, memes, etc). These images should
resemble an opt-in page.
Create a page with images and contest rules.
Send your list or followers to the contest page.
When someone shares a favorite image on Pinterest, the person is entered in the
contest
1. Find people in your niche who have a large following, but who aren't monetizing it
on a regular basis. (Look for LinkedIn and Facebook groups with high fan
engagement.)
2. Have them ask their list what they want, what they would like to learn more about
right now.
3. Find PLR or create a product that meets that need to sell or give for an opt-in.
1. Segment list - Split your list into categories. Send them specific information that
speaks to their interests.
2. Weekly digest - Place a weekly digest link right above your unsubscribe link at
the bottom of your emails.
Treat site visitors as though they are thirsty deer in the forest; give them what
they want without scaring them away
Add this text: "This is a free service. A credit card is NOT required."
Copy your list to a "newsletter list." Sell space in these emails to your list.
Overview: Perry and Ryan started out the session talking about when you start testing
things in your business. They recommended that you begin at the beginning (not at the
end). Focus on a few critical elements (tiny hinges) that have the most impact.
These are the tiny hinges swing big doors (impact points)
- Delivery rate of your emails (how many of your emails are actually getting into
your customer’s inbox and not the spam box).
- Opt-in Rate (how many people out of a 100 are opting in to your list).
- Conversion Rate (out of those 100, how many of them become customers).
- Upsell Take Rate (if you offer a one-time offer, how many of them purchase).
- Renewal Rate (how many people come back over and over again).
Impact Points
- The Open
- The Click through Rate
- The Opt-in
- The Conversion Rates
Normal opt-in page is 30% (going through the click to a pre-sell list)
Normal conversion rate is 5% (going through the opt-in pages and the purchase)
The further up the chain you go (aka the closer to the beginning of the sales process),
the bigger the impact you’re going to have on the overall funnel.
The biggest mistake Ryan and Perry see is not riding a winner for everything possible
(scaling the offer once it’s proven successful).
Don’t start testing on the conversion rate (the end of the funnel); instead, focus on the
beginning (getting more emails opened).
Send an email; if it does well, send a second email with Re: Subject Line and tell them
the same thing.
For example, when promoting these notes, one of the best subject lines I used was
William Shatner Stuns The Crowd, so I did another mailing (to the people who had
not opened the last email) that used the subject line Re: William Shatner Stuns The
Crowd but the content was the same.
Peak Curiosity/Confuse/Shock
Your email has to be congruent with the subject line meaning I can’t use a subject line
like “I’m going to kill myself” and then the actual email is all about how happy and
wonderful everything is.
- To 10 __________________
- 3 Big __________________
- 7 Secrets Of __________________
- How To __________________ (good headline for sales letters)
- Quickly and Easily __________________
- __________________ in 7 Days Flat!
- __________________Step-by-Step For Beginners
- Bad News For __________________
- Sickening Story From __________________
- Current Event Subject Lines
Popurls.com (shows the most popular URLS from the social sites
- Big Tip: Weekends are great for low-dollar and lead generation offers
- Close/PS
Take the best 5 and test them all; pick the winner from that
Make them a bucket offer (more of what you just bought at a great price)
They see the value because they just paid $1 for one apple
Offer live training with the report and make an offer at the end of the live training for a
higher- priced product
Case study:
Honor system
- Didn’t buy the report, gave them the report for free with requirement to pay in 7 days.
Get all these additional reports for free when you sign up for continuity ($20 a month)
Need an idea on what to write in the report? Find something that’s essential to the
process and offer it to them
Direct mail sales letters to your buyers (as soon as they buy – direct mail them a sales
letter)
For instance if they don’t buy the OTO, mail them the sales letter for the OTO
Call your people and make offers to them IF they didn’t buy on a webinar
“Hey, I saw you on the webinar but I noticed you didn’t buy. How come?”
Ryan and Perry used to use a progress bar at the top of an order form but found it was
confusing to buyers who were clicking all around the sales page but not completing the
order.
They used Clicktale.com and watched their visitors who tried to use the progress bar
and then left when the bar didn’t work.
One last tip: use a guarantee seal, make it clickable, and have it go to the order form
This is the exact system used to create every offer you see from Digital Marketer Inc.,
from webinars, to video sales letters, to live presentations from stage.
Perry started off talking about how selling was not evil. Instead, he said that selling was
power.
Selling is power because it gives you the power to have joint ventures, company take
overs, new relationships and partners
- Frequency (get them to come back faster than they did before)
Targeting
1. Know your buyer (what you like isn’t what your customer always likes)
o Stay true to the majority of your customers (if they are males, write to guys
and ignore the women. Maxim magazine has a 38% female readership but
writes to guys only because that is their target market)
- Instead, go narrow and deep into a marketplace by finding out as much about
your list and current customers.
- Nelson does a list profile for checking out who your customers really are
Make your ad “glow in the dark” (make them stand out easily to you)
Sequence is Critical
- Meet a girl at the bar and immediately go in for the kiss and then she slaps you.
It’s not that she didn’t want that but you had the sequence wrong.
Points of Belief
- What are you asking your customers to believe in order for this to be successful?
- Don’t ask them to believe anything more than 4 things (1 is MUCH MUCH better)
21 Step Sales Presentation Formula (can be used for sales letters, videos and
presentations)
Step 1: Call out (Attn: Offliners, etc) lets them know you’re in the right place
Step 2: Grabber (Liars, Liars, Liars … They’re All Lying To You – Get their attention)
Step 3: Headline (Write 100 Headlines For Your Next Sales Letter)
Step 5: Identify the audience (you know who they are, how they feel, and you’re in the
right place)
Step 6: Solution (what is the solution you have that is going to solve the problem)
Step 7: Pain (here’s what I did to create this for you – the pain I went through)
Step 11: Why You (why should they believe you – see if you can get an expert
endorsement, proof, testimonials, your own story; find the fringe person – ugly people,
not a sexy superstar, etc)
Step 12: Benefits (bullet points, Gary Bencivenga Bullets, Gary Copywriting Bullets)
When writing bullets tell them what the feature is so they can do ….
You’re going to be able to run with a faster time so that you can work out in less time.
Step 13: Proof (proof that it worked not just for you, but for other people as well).Use
third party credibility (according to Harvard … ) third party proof and credibility (social
media salary and Monster.com job postings for job openings)
Step 14: Offer (tell them what it is that you are offering them – you get … point 1, 2, 3,
4)
Step 15: Value (build value in your offer – here is the “cost” of something but wait--
there’s more!
Step 16: Bonuses (can hurt your conversions if you overdo it).Make sure your bonuses
aren’t something people feel should have been included in the main product.
- People only need to want it (doesn’t have to be relevant to the main product). Perry
and Ryan had coffee cups made up one time and offered them as a bonus. People
bought the product, just for the coffee cup.
Step 18: Justify (Explain why the price is what it is and why it’s such a great value) – - -
Here’s what you have to do if you don’t buy this from me.
- Listen – think about it – instead of doing X, invest in yourself and make 2013 the best
year ever.
Step 19: Scarcity (every offer needs scarcity, but it has to be genuine). Do price
increases, reduction of bonuses, etc.
Step 20: Risk (people don’t want to take risk, be screwed, or look stupid to people. It’s
risk aversion and people don’t want to feel screwed) – the longer the guarantee, the
lower the refund rate
Step 21: Action (you have all the information; it’s time to take action, no balls – no baby
:)
Screen shot the order form and say what’s going to happen when they click
Bonus Steps
Step 22: Warning (warn them what’s going to happen if they DON’T BUY – Domestic
Abuse example. If you don’t believe in what you’re selling)
- Wrong Price
- Lack of urgency
- Over deliver (lawn care guy that Perry hires did this to him. He offered 50% off
the first order, 25% of the price for the second mowing, and brought flowers to
the wife when he charged the full price. He also sends Christmas card showing
his family and kids every year.)
You have to make that first offer such a crazy deal that they’d be stupid not to take you
up on it.
A little love (special gifts, letting them know you are thinking of them)
Rubber stamp offer – 100 cold calls a day, convert 20% of them to buying the stamps
(low-ticket item), got it on time, for cheap; it works, and then went on with the bigger
order
Bought something from me – had a good experience – people will give you money a
second time.
Get them in the first time and over deliver with that first transaction.
Buyers in heat
- Give them one piece but let them buy the rest (coin collecting example – you buy
one gold coin, the company sends it to you with a nice holder that has space for
20 more coins).
An example:
Increase frequency
- $420,000 to put on T&C; they make nothing but they build up a community of
followers and future buyers.
Loyalty
Continuity
- Put them into a continuity program if possible to bring them closer to you
Ezra has tons of niched ecommerce sites on the internet and is the Go-To guy for Ryan
and Perry and all things ecommerce. He also talked a mile a second so I had my work
cut out for me in collecting all the important info.
Why be in ecommerce?
- $1 to $4 per visitor
- You do all the work up front to get the store up and running. Then your ongoing work
revolves around getting traffic and testing.
- There are a still a lot of Mom/Pop shops + a few big companies. Not many players up
to 1M. (When you find businesses making over 1 million dollars per year, you’re running
into professionals)
- Not much if any persuasion is necessary to sell. Photos, videos, and descriptions are
all that are needed to sell products.
- Niche Domination – easy to roll out ecommerce sites into difference niches.
- Merchandise Volume
Boom Cosmetics
(Older women who celebrate who they are instead of trying to appear younger)
- Look at the top designer for various platforms and see what markets are doing
redesigns
- This was a cool trick. Basically Ezra said to go out to Google and type various
platform designers and then see what sites they created and have a site
redesign. His logic was if that a business can afford to hire someone to do a site
redesign (which costs thousands of dollars at least) they must be doing well.
- Amazon
- eBay
- Look at categories and best sellers
- Your Hobbies
- Weird / Embarrassing Niches (things people would not want to buy locally)
- You can buy a guide (link on the next page) that shows you the top 500 e-retailers on
the internet.
Take and add up all the points for your particular niche.
0 to 20 = RUN AWAY
20 to 30 = Maybe
30 to 40 = Good
40 to 50 = GREAT
When you first start a site, just have your merchandise drop shipped from the
manufacturer, and once a niche seems worth the time and investment, then consider
importing the goods directly.
Take 15 keywords and check to see there are 20 to 30 sites instead of one player
dominating the market. So you want to see a lot of players in the market, instead of one
major player (such as Amazon) dominating the niche.
- More Eyeballs
- More Sales
- Increase Repeats
- Home
- Section
- Product Details
- Blog / Ed Content
- Checkout
- More Info
- Social Profiles
Website tips
-Any remaining relevant keywords = blog posts (creates most thematically relevant site
- Weekly blogging – about products, keywords; each post has a deep link + picture
(rich)
- Be the author of the store (or use a pen name). Have a face, name, and profile
- It’s your job to have all the content laid out in the proper format
Concept Overview
- You can convince Google that a specific media format is relevant for a particular
query.
More sales
You want to make sure that it is easier for customers to go from searching for the
product, to putting the product in the cart, and then billing/checkout as quickly as
possible.
Track search
Section Page
BuyCostumes.com
- No left navigation
- Bundles
- Recently viewed
Checkout Page 1
Checkout Page 2
Conversion Boosters
- Find the best geo locations are for your current customers
- Keep tablet selection on mobile unit for paid traffic (meaning if a user searches
through their tablet you can attract them with paid traffic)
20% of U.S. / Canada web traffic comes from mobile phones and tablets
36% of emails are opened on a mobile device (this number increases by 132%
each year)
The problem was that only 12% of these mobile visitors were opting in on the regular
landing page.
The solution?
http://numberonebooksystem.com/mobile/
The text on this page can be very similar to your regular landing page.
Two differences:
1. Add the text: "Just click the button and hit send."
2. Add an envelope icon that says - "Click here to send us an email for instant
access."
When visitors click that link it opens their email browser and creates a pre-populated
email for them. They don't have to type anything.
Body text: "Push Send Now" with a red arrow pointing toward the send button.
To email address field: Make it match the report you are giving away – example:
"kindleinfo@drivingtraffic.com"
Use of this mobile redirect script and mobile landing page increased the opt-in rate from
12% to 52%.
Before After
34,620 visitors 34,620 visitors
This campaign received an additional 13,675 leads by simply having a mobile redirect
script and mobile opt-in page.
You also get excellent email deliverability because the visitor is emailing you from the
primary email on their mobile device.
GREAT TIP: To improve your email deliverability even more, send all subscribers a
quick email that says "Please hit reply to let me know you got the report."
Even with a 52% opt-in rate, mobile traffic still converted at ZERO percent on the order
page.
https://secure.numberonebooksystem.com/mobile.php
As a result, they increased the mobile order conversion rate from 0% to 13.9%.
The upsell conversion rate was consistent with that of non-mobile traffic.
Mobile Trends
Apps that encourage more people to buy what you already sell
http://getkarma.com/
Most of the money in apps is made from purchases from within the app
Big Opportunities
App SEO
This was a breakout session where several offline marketers shared their local
marketing tips and tricks. Each speaker was only given 7 minutes to present so they
weren’t able to go deep into a bunch of topics.
Overview
- Networking
- Speaking
- Direct mail
- Expert Positioning
- Overwhelming Web Presence
- Building Their List
- Have phone number in the title of the video so when people search for the
business they don’t even have to click on the link to call
- Show them how to collect email addresses and bring customers back via email
Direct mail
Nick talked about how he uses Facebook contests with local businesses to get them
more Facebook fans, increased customer engagement, and more clients seeking him
out.
- Builds list
Asks for referrals when they sign up for the contest, then ask for reviews in exchange
for more raffle tickets
Mike gave an overview of his local marketing business and how he was setting it up to
sell from Day 1. Here are a few of the highlights.
- Do a webinar for local business owners and offer to do services for them
- Followed up with prospects via phone
- Clean financials
- Documented systems
- Margins In Line with or better than industry
- Contracts that transfer
- Recurring revenue
- Proven sales model
- Channels are where your target audience has already been gathered up and you
can access cheaply (Facebook, Craigslist, Email)
- Because you are focused on a vertical, you have a better ability to tap into these
than a generalist would.
1. What Service
- SEO
- Social media
- Video
- Mobile Websites
- Mobile Apps
- Reputation Management
- PPC
2. What Model
- A lot of small ideas (pebbles) and then throw rocks at the big stuff when it converts
Make the Intangible (service you provide) Tangible (they can see the video ranking,
calls coming in)
Ad Example
- Have the city name in the Ad. USE ALL CAPS for shorter words
http://www.authorsure.com
Video Marketing
The DukeCityLocal is a really interesting idea. Basically, this marketer created a local
website where people can post videos and activities in the local area.
As a result, this website has become a hub in the local community and now companies
and outside events are coming to the site to advertise and promote their businesses.
I don’t see why someone couldn’t duplicate this idea in their own area.
The great thing about this is, you own the platform and you can swap services with local
people, businesses, and media to grow your business.
It can lead to revenue-sharing with these companies to sell products or services on the
website.
Next Speaker
What this speaker did was to set up a 3-step mailing campaign to local businesses in
the Spa niche and used grabbers (a fake priority mail envelope as an example) along
with the Gary Halbert Dollar Bill Letter modified to their own needs.
#3 – Trashcan
Cool tools
I’ll admit it; this was my favorite session of the entire event. Not because the stuff they
do it ground breaking, but because this is the way to grow a business without having to
use paid traffic and have lots of people working on your behalf for free. Take lots of
notes and enjoy!
Mark and Vincent built a new hosting company and instead of trying to attract the end
user (who might buy one account) they focused on affiliates and other centers of
influence to sell their hosting for them.
The result was that BrainHost has done over 30 million in revenue, has 240,000
customers and 350,000 domains under their control.
They did not market to the end user, and they didn’t want to pay $10 to $15 per click
with paid advertising. So they marketed to the affiliates instead of the end users.
Why affiliates?
Find people who are good at what you suck at and pay them
How can we pay out as much as possible to affiliates instead of paying the bare
minimum possible?
It’s either you, or someone else who needs to make the connections and contacts
- Compete.com
- Adbeat
- Quantcast
- TechNorati
- MarketLeap.com
- Xinu Returns
- Google Trends
- Whois
Compete.com
Important Points
Have your numbers available and let them see how well it’s doing when asking
them to promote
- AdTech
- Affiliate Summit
Put your product in Multiple Networks so you can scale fast once is has been proven to
convert
Never sign an exclusive deal with a certain network because it prevents scaling and
very little benefit to you as the product/service provider
Commission Junction
LinkShare
ShareASale
Amazon Associates
ClixGalore
Maxbounty
Peerfly.com
Neverblue.com
- Go after affiliates in other niches and markets and see if they are interested in different
markets
Data Analysis
Find affiliates already promoting to that customer and ask them to promote your offer
Payouts
- Use a CRM system and a sales force to help stay in front of affiliates
- Let them know what’s going on with you and your business
- Split test updates (shows them you are working on your business)
What to do
Name & Email = Sign up process, you can hold payment if you notice something
suspicious, but don’t make it hard for affiliates to sign up and promote you while
they’re still in heat.
Stand out from the crowd (Nathan Painted MacBook Pro to top affiliates)
- One of the guys at the event talked about how he sent a painted Macbook Pro to
his top affiliate to get their attention
- Follow up with them early and often
- Uncommongoods.com
- Incrediblethings.com
- Bigchecks.com
Send affiliates notices when payments are made, even if they aren’t getting a payment.
That lets affiliates know that someone is getting paid and it isn’t them.
- Send them a direct mail piece to affiliate who are paid (even if paid via PayPal)
thanking them for payment
Last year they reviewed 121 companies and ended up only buying 5 of them
Go into a business with a plan on selling it because you’ll never make as much money
in business than when you sell it.
- Lack of vision (Owners didn’t know who they were or what they wanted)
- Lack of leadership (Most common reason – weak leaders can’t run strong
businesses)
o When they buy the company, the leader stays in place and runs it for them
- Lack of commitment (aka no lifestyle businesses – business is hard, it’s not easy
and it shouldn’t be. People who want a lifestyle business don’t want a real
business.) Lifestyle businesses create income but they have no value to be sold
to others
- Flawed model (something about their business doesn’t work – too few lead
sources, only one supplier, etc)
2. Competitive Advantage
o Unfair Advantage
o Price (self-liquidating offer – have margins on the backend)
o What is the one thing people buy? Find a way to give that away, and then
compete on everything else
o USP (Unique Selling Proposition)
o Legal / IP (Intellectual Property)
3. Measurement
o What gets measured, gets managed
o Know your metrics
o Know your break-even point
o Cost to acquire a customer
o Products Performance
Your products
Your competitors’ products
o Employee Performance
Net profit per employee
Gross sale per employee
o Customer Success
Does the customer use what you sell
Does the customer come back again and again?
6. Genuine Ethics
- Who are you really?
o Charitable giving
o Employee success
o Vendor success
o Partner success
o Customer love
- You can’t do something once; you should do it over and over again
Equity Investors Network (the company they formed to buy these companies)
See why we typically TRIPLE how often a customer comes back to buy?
Dynamic Business Growth – Show them the numbers - $1,000 a day x 3 times
customers x 3 times profit per sale x 3 times frequency = $27,000
Private Equity Firms – $2-3 million dollar companies – multiple set by gross (3-6
multiples), many times NO cash is needed – you don’t have to GIVE them money;
you just need to GET them money.
Public Companies – $100 million dollar companies - (12x15 multiples) MUST buy
to meet street expectations, and have an instant way to double their money – always
looking to buy ($4 trillion available to buy companies)
Stock Holders – pays 25-30x multiple the very best day at merger.
See why it’s so easy to sell your business once it is past $10 million?
Business owner - Are you happy where you are right now? Or would you rather have a
smaller piece of a MUCH bigger pie?
MOST business owners will make the deal. If not, refer them to someone who pays you
for leads.
They started off Tucker’s presentation by playing this video from TechCrunch about how
he has started his own publishing company after his last book in order to get a bigger
percentage of the profits.
I also have read an article published by Tucker himself, talking about the same thing
here – click here to read the article
Under the old deal Tucker had, he got royalties of 7.5% paperback and 15% of
hardcover sales.
With the new model, Tucker gets 89% of net receipts for the author, 11% to the
distributor (Simon and Schuster)
Tucker has sold over 2 million books and made approximately $3 million from the sale
of those two books; the rest of the profit went to the publisher.
The problem he had is with those two books, he did all the marketing, press, etc., and
already had an established brand online.
Tucker believes that the Big 6 publishers are only good for printing and distribution.
Everything else Tucker does himself (marketing, for example) or has it outsourced.
Warehouses, Trucks, Distribution is what the big 6 publishers are good for and why he
uses Simon and Schuster.
Tucker recommends to build an audience and a voice first before even worrying about
publishing. The best way to do that is to build a website and a following online.
By starting online, there are fewer barriers to entry, and direct publishing to the masses
is possible.
Simon and Schuster offered Tucker a $1.5 million-dollar advance for 3rd book but he
turned it down in exchange for the Publishing Service Agreement.
- Instead of paying $1.5 million, they took no risk on him and mitigated his risk
His payout went from $3.50 per book up to $10 per book sold.
Tucker said that this is not something a new author could do. In fact, you need to sell
about 250,000 copies of a book in a year to even be considered.
Lioncrest is publishing company with Tucker Max and Ryan Deiss and Perry Belcher
A published, printed author has prestige and respect over, say, a digital publisher
(marketing)
Tucker gives their publishing arm the ability to get in the room with the players and
Ryan and Perry make the deals. Essentially, Ryan and Perry are using Tucker’s deal
with Simon and Schuster to help publish authors.
Help a reporter out website looks for published authors when trying to find sources for
stories.
He learned how to do all the steps when it came to promoting his stuff.
- In the first 10% of the book, you want them to be able to learn more and you
want to collect their email addresses.
- Link inside a Kindle book: it is clickable for the preview section of Amazon
When determining what your publishing route is, ask these three questions
A bunch of little books in Kindle for specific keywords (splinter subjects) and get them
on your list, etc.
For this last book, he had celebrities do sponsored tweets with crazy tweets and got a
bunch of celebrities to post crazy stuff to their twitter feeds.
If you find yourself in a popular or crowded niche - go away from their strength and
address the weakness.
Key Ideas
This is how many Hardcover Non Fiction Books it takes to make the best seller
list
Tucker said that people buy non-fiction books because of the potential return on
investment, while people buy entertainment books for enjoyment and laughter.
Wrong Reason
- To make money
- Increase consulting
- Increase speeches
Right Reasons
If you do the book for the right reason, the other things (money, consulting, speeches)
come to you
Styles
- Vomit out your knowledge and then edit and refine the vomit.
- Earn the right to market to the books by giving them so much great content.
- Google+ Communities Article – shares good stuff with the list and audience so
when the book comes out, they will accept the promotion
- Outline of the book on Google Plus and ask for reviews and thoughts on the
outline (Google Doc)
o They can only read the document, and post on the comments.
Guy then sends the completed PDF right before it goes live on Kindle and asks for them
to give a review of the book on Amazon
The Crowd makes his books much, much better. 700 total strangers reviewed his last
book in PDF form and gave him 123 reviews on Amazon in the first 4 hours of it being
live.
- Guy had 10 friends, 60 testers, and 2 authors review his book PRIOR to sending
it to his editor.
- The editor still found 2,800 changes (1,400 mistakes) before they published the
book
- HIRE SOMEONE because people decide in seconds about the quality of your
book, based on the cover.
The chances you are a good editor, a good designer, and writer, all at the same time, is
ZERO
- Guy Kawasaki
- Design
- Reviews
Guy’s Suggestion: Buy one of every type of tablet to try out and see how it looks on
there.
Congratulations on accomplishing so much just by finishing these notes – You Did It!
Thanks.
Tim