6/28/2019 Job satisfaction of employee in HDFC Bank

Job satisfaction of employee in HDFC Bank

Please take a few minutes to complete this survey. Your specific answers will be completely anonymous,
but your views are extremely important.

*Required

1. Gender *
Tick all that apply.

Male
Female

2. What is your age group? *

Tick all that apply.

18-23 years
24-29 years
30-35 years
36-40 years
41-45 years and Above

3. What is your marital status? *

Tick all that apply.

single
married
divorced
widow
widower

4. What is your highest level of education?

Tick all that apply.

Bachelor Degree
Master Degree
Doctor of Philosophy
Professional Qualification (e.g Diploma)

Other:

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6/28/2019 Job satisfaction of employee in HDFC Bank
5. How long have you been working with the HDFC bank? *
Tick all that apply.

less than 6 months

6 months - 1 year
1 - 2 years
3 - 5 years
More than 5 years

6. What is your current role within the bank? *

Tick all that apply.

Loan officer
Financial advisor
Personal Banker
Treasurer
Relationship Manager
Teller
Branch Manager

Other:

7. What is your average monthly income (In Rupees) *

Tick all that apply.

Below 30,000
30,001 - 40,000
40,001 - 55,000
55,000 - 75,000
75,001 - 1,00,000 and above

8. What is your average monthly expenditure (In Rupees) *

Tick all that apply.

Below 20,000
20,001 - 30,000
30,001 - 40,000
40,001 - 50,000
Above 50,000

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6/28/2019 Job satisfaction of employee in HDFC Bank

9. Please rate the level of agreement with each of the following elements in achieving long-term
employee satisfaction? *
Mark only one oval per row.

Strongly Neither agree nor Strongly

Agree Disagree
agree disagree disagree
Training and development
Commitment to health and
safety practices
Consultation and
participation in decision
making processe
Structured employee
benefits
Observation of human
rights

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6/28/2019 Job satisfaction of employee in HDFC Bank
10. Please rate the level of agreement *
Mark only one oval per row.

Strongly Neither agree nor Strongly

Agree Disagree
agree disagree disagree
the leaders in your
company is positive role
models?
Your direct supervisor is a
positive role model?
your supervisor cares about
you and is responding to
the issues that are
important to you?
the Morale &
Professionalism of your co-
workers is very high?
the team spirit in your work
environment is very good.
your work gives you a
feeling of personal
accomplishment.
you receive appropriate
recognition for your
contributions
your compensation
matches your
responsibilities?
I have a clear path for
career advancement?
overall you have job
security with HDFC Bank.?
I feel encouraged to come
up with new and better
ways of doing things.
I have enough information
to do my job well.
Upper management
understands the problems
you face on our job.
Upper management treats
you with respect
your department uses
employee feedback to
make improvements

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6/28/2019 Job satisfaction of employee in HDFC Bank
11. How satisfied are you with *
Mark only one oval per row.

strongly strongly
satisfied neutral dissatisfied
satisfied dissatisfied
the information you receive
from management on what is
going on in your division?
your involvement in decisions
that affect your work?
the information you receive
from management on what's
going on in the company
your opportunity to get a better
job in this company?
I am satisfied with the
productivity and efficiency of
my department

12. How would you rate your manager in each of the following areas? *
Mark only one oval per row.

Poor Average Good Very Good Excellent

Communucation
Planning and organizing
Directing and coordinating
Job/Technical knowledge
Interpersonal relationship
Recognizes good work
Has good leadership qualities

13. What is the best thing about working for HDFC bank?

14. What bothers you the most about working for HDFC bank?

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6/28/2019 Job satisfaction of employee in HDFC Bank
15. Please indicate your level of agreement with each of the following statements *
Mark only one oval per row.

strongly strongly
agree neutral disagree
agree disagree
With the company as a place to
work?
I am proud to work for this
company
The company tries to create an
exciting work environment.
i have enough freedom in my
position to take independent
action when needed?
I believe I will be working for
HDFC BANK in five years
I would choose HDFC BANK
again if I had a job choice to make

16. you are able to maintain a reasonable balance between your family life and your work life. *
Mark only one oval.

Strongly agree
Agree
Neutral
Disagree
Strongly disagree

17. On average, how long do you work everyday ? *

Mark only one oval.

8 hours
9 hours
10 hours
11 hours
12 hours and Above

18. Is there any stressful aspect of your job? *

Tick all that apply.

Yes
No

19. a) How would you rate the level of your job stress? *
Tick all that apply.

mild
moderate
severe
extreme

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6/28/2019 Job satisfaction of employee in HDFC Bank

20. b) Is your job stress caused by your relationship with another person you work with? *
Mark only one oval.

Yes
No

21. c) If your job stress doesn't involve another person, is it caused by the:
Mark only one oval.

volume of work
Nature of the job and its responsibilities
Physical work environment
Personal Health Issues

Other:

22. d) What suggestions would you make to reduce stress in working hours?

23. Compared to six months ago how would you describe your current job satisfaction level? *
Mark only one oval.

Much Less Satisfied

Somewhat Less Satisfied
same
Somewhat Satisfied
much more Satisfied

24. Overall how satisfied are you with your position at this company? *
Tick all that apply.

very satisfied
somewhat satisfied
neutral
somewhat dissatisfied
very dissatisfied

25. Overall, when I think about my job and the work environment in future, I see: *
Mark only one oval.

More positive than negative aspects

Neutral
More negative than positive aspects

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6/28/2019 Job satisfaction of employee in HDFC Bank

26. What suggestions would you make to improve company/employee relations?

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