Resume of Shashank Sharma

SHASHANK SHARMA
3169/8, Ranjeet nagar • West patel nagar, New Delhi • 110008
Cell: +91-7669904819,7669131444
shashank_sharma205@yahoo.com

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Objective: Seek the Position of Tour and Travel Consultant.

SUMMARY: Remarkably knowledgeable and creative Tour and Travel Consultant with over
Four years experience in promoting and selling holiday and business travel products direct
to the public.

Summary of Qualifications

• More than four years proven track record in sales.

• Outstanding customer service skills from previous retail experience.
• Exceptional experience of having used reservations systems i.e. Amadeus.
• Immensely outgoing and approachable with strong organizational skills.
• Strong team player with excellent communication skills.

Professional Experience

Dream India Tour, Indirapuram

August 2007 - Present

Travel Consultant (Inbound & Domestic Tours)

• Confer with clients to determine destination, mode of transportation, appropriate

travel dates, financial considerations, and accommodations required for domestic and
inbound travel.
• Contact potential clients from leads that have been provided.
• Consult published and online sources to analyze and evaluate times, routings, fares,
car rentals, accommodation ratings, and discount programs.
• Prepare tentative plans and suitable alternatives, answer client objections, and close
sale by obtaining client approval.
• Compute costs of travel, accommodations and package tours.
• Use computerized reservation and ticketing systems to book Air tickets.
• Confirm all reservations prior to travel.
• Customize individual travel packages to accommodate special needs.
• Design, arrange, and sell tours and group packages.
• Visit travel areas and accommodations to judge their quality, or spend time as tour
guide to become familiar with well-traveled areas.
• Serve as general resource for client, and research client problems and resolve issues.

Omega Travels, Dwarka

January 2007 – August 2007

Tour Executive (Domestic Tours)

• Sold holiday and travel products to customers.

Resume of Shashank Sharma
• Met sales targets as set out by the travel agency manager.
• Handled customer orders and payments.
• Liaised with tour operators and other key partners such as hotels regarding
bookings.
• Conferred with clients by telephone, writing, and in person to answer questions
regarding travel and financial services.

Educational Background

• Pursuing M.B.A from Subharti University, Meerut.

• Completed Graduation in Humanities from C.C.S University, Meerut.
• Completed a Diploma in Travel, Tourism & Ticketing Management from Air force
vocational college, Newdelhi.
• Completed a certificate course in Amadeus from IITC, New Delhi.
• Completed Schooling up to 12th from C.B.S.E Board.

Achievements & extracurricular activities

• Active participation in cultural programmes & societies.

• Got 1st position in college level in extempore competition.

Personal Details

Name: Shashank Sharma

Father's name: Mr. N.K. Sharma
Local Address: 3169/8 Ranjeet nagar west Patel nagar, New Delhi, 110008.
Sex: Male
Permanent address: Kasba Road Beghumabad, Modinagar.
Language known: English & Hindi
Hobbies: Travelling & Reading
Contact no. : +91-7669904819,7669131444
E-mail id. : shashank_sharma205@yahoo.com

DECLARATION
I hereby declare that the given information is true to the best of my knowledge and belief.

Date Shashank Sharma