El arte de conversar: Psicología de la

comunicación verbal (Spanish Edition)

Friedemann Schulz von Thun

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El arte de conversar: Psicología de la comunicación verbal
(Spanish Edition)
Friedemann Schulz von Thun

El arte de conversar: Psicología de la comunicación verbal (Spanish Edition) Friedemann Schulz von
Thun
La presente obra ha alcanzado una enorme popularidad en Alemania desde su primera publicación en 1981.
Su impacto ha sido tal que ha trascendido el espacio académico de la universidad y de la enseñanza
secundaria, donde es un texto de referencia, para entrar a formar parte de la cultura general, convirtiéndose
en libro de cabecera de directivos, agentes comerciales, trabajadores sociales y profesores, entre otros.

A través del modelo del cuadrado de la comunicación, Friedemann Schulz von Thun nos muestra cómo toda
expresión humana despliega su energía en cuatro niveles: el contenido objetivo, la automanifestación, la
relación y la incitación. El mero conocimiento de los mismos no hará que mejoremos nuestra comunicación,
pero si desarrollamos una sensibilidad hacia este «acorde de cuatro notas», mejoraremos nuestro «sentido
musical» en cuanto a la comunicación interpersonal se refiere. Y esto nos dará la oportunidad de
convertirnos en buenos compositores de una música con el timbre de nuestra propia personalidad.

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