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1. (a) Do you think there has been a convergence of values between public and private sectors in the
wake of increasing role of the private sector in public service delivery? (10)
Approach:
• Mention the characteristics and values of both public and private sector.
• While differentiating between their roles, also highlight the increasing role of private sector in public
service delivery.
• Mention how the values of both public and private sector are converging as both are adopting each
other’s values.
• Conclude with some suggestions on a futuristic outlook.
Answer:
A public sector enterprise is owned and managed by the government with a view to maximize social
welfare and uphold the public interest. It is characterized by values like public welfare, public
accountability, and social orientation among others.
Private undertakings are owned and controlled by private businessmen with the main motive being
maximization of profits with market values like competitiveness, efficiency, productivity etc.
Conventional practice marks a clear demarcation between public and private, especially when it comes
to the delivery of public goods & services. However, this boundary is slowly diminishing as more private
players are entering in public service delivery such as education, healthcare, training for job seekers,
elderly care and home care, waste management etc. This happens through contracting of private
companies, public private partnerships among other means.
In light of these developments, there has also been a convergence of values between the two sectors,
which can be understood from the following:
• For private sector, the evolving corporate governance norms demand social orientation, sustainable
business models, public accountability etc. Many companies are undertaking corporate social
responsibility projects. For example, e-Choupal project by ITC to empower farmers, investment by
TATA group in education and environmental projects etc.
• For public sector companies, the Government has taken the route of disinvestment for loss making
companies. Also, many public companies are facing competition from private sector companies and
hence there is an ever-growing pressure to improve their output and profitability. Because of these
factors public companies are also being increasingly guided by market principles such as efficiency,
effectiveness, productivity, and consumer satisfaction.
Though there has been a convergence of values, the need is to ensure that the ongoing process of
blurring of public-private distinction does not undermine the welfare goals of public sector.
Also, a greater regulatory oversight of public projects where private players are involved is required to
ensure transparency and accountability. The country can prosper sustainably only when best practices
and best values of both public and private sectors are effectively utilized by each other.
3. Given below are two statements. Bring out what you understand by them and discuss their relevance
in the present context.
(a) "I learned that courage was not the absence of fear, but the triumph over it. The brave man is not
he who does not feel afraid, but he who conquers that fear"- Nelson Mandela (10)
Approach:
• Elaborate and explain the given statement.
• Mention the significance of courage in personal and public life.
• Give a suitable conclusion.
Answer:
Courage is not simply absence of fear. It is the virtue of taking righteous decision or action in the face of
fear. It is rightly said that courage is ‘being terrified but going ahead and doing what must be done’.
Fear is something that we all have struggled with at some point in our lives - fear of expressing your
honest opinion on something, fear of pursuing your dreams etc. The one who feels no fear is a fool and
the one who lets fear rule him is a coward.
In the recent Me Too movement, ordinary citizens (victims) raised their voice against high and mighty
individuals. It takes immense courage to challenge persons occupying powerful positions and seek
justice.
The life of Nelson Mandela is testimony to such courageous acts. He stood for a justified cause of ending
apartheid. He remained undeterred even in the face of discrimination and threat to his own life.
Relevance in the present context, particularly in public service and public life
• Thriving in adversity: Courage is to stand for a justified cause, even in the face of adversity. It is sine
qua non for good governance and efficient public administration. A civil servant should not yield to
unreasonable demands by public officials, elected members of legislatures, other representatives of
people etc. They also need to exercise courage while providing frank, independent and unbiased
advice to the executive.
• Self-belief and commitment to social cause or cause that the state stands for: Only courageous
mind can truly stay committed to the cause of oppressed and deprived. Such state of mind can be
attained when a person has eternal belief in his cause and purpose for life. This instills sentiments of
compassion and empathy for a bureaucrat. But one of the most important elements of courage is to
continue doing what one believes in. To persevere for justified cause is important for individual self,
society and nation at large.
Mandela’s 27-year long struggle in prison and his tenure as the first-ever black President symbolize the
importance of self-belief and courage of conviction. This is a lesson civil servants of today can take while
working for vulnerable and oppressed sections of the society.
4. (a) Explain why superstitious beliefs and practices abound in India. In this context, discuss the
importance of inculcating scientific temper to remove superstitions. (10)
Approach:
• Give brief introduction regarding what is superstition.
• Give various reasons for the prevalence of superstition in India
• List the importance of inculcating scientific temper.
Answer:
Superstition refers to any belief or practice, which is explained by supernatural causality, and is not
based on human reason or scientific knowledge.
India has been a land of traditions, beliefs and various dogmas continuing over centuries, many of which
have remained unquestioned for very long.
4. (b) Simply labelling people as liberal or conservative is to miss the point that an individual can have
divergent views on different issues. Explain with examples. (10)
Approach:
• Start the answer by your understanding of terms ‘liberal’ and ‘conservative’
• Explain how is labelling a person different from labelling an idea or attitude towards one particular
object/thing. Substantiate with various examples.
Answer:
Different people have different and diverging opinions on a number of issues. People usually label others
as liberal or conservative based on their own connotation of what a liberal or a conservative is. This
process of value judgement is riddled with inconsistencies. Apart from stereotyping the person, this
labelling misses the point that even an individual can have ‘liberal’ views on one issue and ‘conservative’
on another.
The etymological difference and the manner in which their meanings have evolved helps explain the
inconsistency in labelling.
A ‘Conservative’ person is one who is averse to change and would like to preserve the status-quo. A
‘liberal’ is one who favours change, often at a rapid pace. For example, In the 17 th-18th century, when
this distinction emerged, those who wanted to preserve the existing system and hierarchy were called as
conservatives; Liberals wanted to abolish the system and especially the King’s control over economy.
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They advocated free market philosophy (laissez-faire), minimum government intervention and a more
equal and exploitation free society.
In modern times, the definition remains the same but the status-quo has changed. Usually, those who
benefit from the system would want to preserve it that way. The system of free markets would be the
preferable choice of those who benefitted from it whereas a liberal may want to change it. Change can
be in the form of more state-led economy (socialists/communists), in form of lesser state intervention
but more regulation, in form of state intervention for building capacity of people to exercise free-will,
etc. All these are different shades of liberalism.
A person can have liberal attitude for one object/aspect and conservative for another. For example, a
person supporting tax increases on rich shows opposition to currently held position and hence can be
said to have a liberal attitude. The same person can support death penalty and hence be labelled as
conservative. Labelling a person ‘liberal’ or ‘conservative’ is crude stereotyping and simplification of
complex human personality.
Same can be seen in matters of religious attitude of a person. Simplistically, a religiously orthodox
person would be averse to change and a liberal may want to change it altogether. However, a person
can have strong religious beliefs and at the same time hold viewpoints, which others believe to be
conventionally liberal. For example, a devout Muslim can very well hold the view that Hijab is a symbol
of oppression and oppose its compulsion as a dress code. Similarly, a non-Muslim can also have views
opposing the Hijab but at the same time be intolerant to equivalent freedom to other women. Further, a
person who is ‘liberal’ in religious matters can at the same time have a conservative attitude towards
Hijab. She/he may not support it openly but support those who want to make it compulsory. Moreover,
a seemingly ‘liberal’ country may ban the use of Hijab under the garb of national security whereas there
might be a hidden message to people of foreign culture that they are not welcome.
Even studies have established the existence of contradictory attitudes in people. In the US, people who
call themselves conservatives take a decidedly liberal position on issues such as abortion, death penalty
etc. Similarly, a survey conducted by the Centre for the Study of Developing Societies (CSDS) among the
youth in India revealed that the youth who would otherwise prescribe to a liberal identity were less
accepting of issues such as consumption of beef and homosexuality as a personal choice.
Most of the people carry double helix of modernity and tradition. People may be liberal in some aspects
and conservative in others.
A good example from public life is Mahatma Gandhi On the one hand, he had a liberal attitude towards
inclusion of women and men equally in all spheres such as economic, political etc., while on the other
hand, he was an ardent believer in the caste system.
This is in consonance with the principle of Anekantavada, which states that the ultimate truth and
reality are complex and can have multiple aspects. Further, norms of being a liberal and a conservative
may also change with time. Socio-political conditions themselves get moulded by various factors such as
socialisation, dissemination of information, social media etc., and thus, it is impossible to label a person,
what can at best be labelled is a person’s attitude towards a particular issue.
5 (a) Anti-corruption measures need focus on both demand as well as supply side of corruption. Discuss
in the light of prevalence of ‘collusive corruption’ in India. (10)
Approach:
• Define collusive corruption along with examples from India.
• Discuss how two-sided understanding of corruption is required to address this menace.
• Give brief conclusion with examples of some recent steps taken by government in this regard.
Answer:
Corruption is fundamentally an abuse of power. One may be forced to bribe (coercive) or may willingly
bribe (collusive), but in both cases, the abuse of conferred power takes place. In today’s times of
increased vigilance through multiple channels, officials usually do not take recourse to doing things,
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which are wrong/illegal. Bribery for doing something blatantly wrong has high chances of being caught.
Bribery for performing conferred duty favours both giver and taker and has less chances of being caught.
Collusive corruption is the kind of corruption in which the parties involved in the act have a prior
agreement between themselves thereby making corruption a voluntary act. A policeman forcibly asking
for a bribe to register an FIR is coercive corruption, a person willingly offering bribe to a policeman to be
lenient in investigation is collusive corruption. Cases such as allocation of spectrum (2G case) are also
example of collusive corruption. Bribery for changing the rules favouring one party allowed spectrum
allocation being done in a rule-based manner and it is because of their collusive nature and perhaps no
violation of letter of law that such cases are so difficult to prove.
Usually, the public discourse on corruption focuses on the demand side of the equation that is on public
officials who abuse their office for private gains. But, anti-corruption measures need focus on both
bribe-taker (demand side) and bribe-giver (supply side) as corruption is a two-way street implying the
voluntariness of both. Frequently, the supply side is given less attention. Those who pay bribes are often
depicted as innocent parties, victims of extortionary practices of wily public servant and are dealt with
softly.
Thus, while anti-corruption measures focus on for demand side corruption through following:
• Ensuring public service ethics such as honesty, integrity and probity at the time of recruitment as
well as training for maintaining public trust in public institutions.
• Reducing discretion with public servants as well as simplifying government procedures so that
people would not be required to pay for speedy services.
• Penalising corrupt behavior through initiating disciplinary measures internally as well as taking help
of law enforcement agencies for investigating and prosecuting misconduct in the public service.
It also needs to address supply side corruption and reduce the willingness of the citizens to pay the
premium to access public service at their convenience through measures such as:
• Substantially reduce the costs of acting lawfully and increasing the costs of acting unlawfully is the
first step in encouraging a law-abiding, corruption reducing behavior.
• At the same time, merely high costs of acting unlawfully is not a sufficient condition. The vigilance
system has to be made capable to detect such behavior. If people believe there are little chances of
being caught, they will continue to consider corruption as a means to get things done their way.
• Effective system of social sanctions to incentivize clean firms and penalize firms indulging in
collusive bribery.
• Improving disclosure and transparency in financial as well as other matters of a corporate to
provide for a framework that discourages bribery
Recently the law on corruption in India has included the bribe giver too. Prevention of Corruption
amendment Act makes giving of bribe also a punishable offence. It also has provisions for a person to
report corruption within seven days if forced to pay the bribe.
Further, legislative measures such as strengthening implementation of, implementing Right to Services
and Public Procurement bills to constrain the abuse of government discretion, responsibility of board of
directors for anybody from company involved in bribing, time bound trial of corruption cases,
whistleblower protection Act etc. should also be undertaken to eliminate corruption on both sides.
5. (b) Identify the various traits of a healthy work culture for a bureaucracy in a modern society. Also,
suggest ways in which a healthy work culture can be created in India to meet the objectives of good-
governance. (10)
Approach:
• Introduce by explaining in brief what work culture is.
• Highlight various traits of a healthy work culture for a bureaucracy in a modern society.
• Suggest ways to create a healthy work culture to meet the objectives of good-governance.
• Conclude on the basis of the above points on a positive note.
6. Citizen's charters can be both a stimulus and a means for government to raise the standards of Public
Service delivery. Discuss. (10)
Approach:
• Introduce by explaining the citizen charter and its objective in brief.
• Discuss how it helps as a stimulus and means for government to improve the standards of public
service delivery.
• Conclude on the basis of the above points on an optimistic note.
7. Attitude and behaviour are so closely interwoven that a change in one inevitably influences the other.
Explain the statement with examples. (10)
Approach:
• Introduce by giving definition of attitude and behaviour.
• Explain the effect of attitude on behaviour and vice versa.
• Bring out if there are any inconsistencies between attitude and behaviour.
• Give appropriate examples wherever necessary.
Answer:
Attitude is a feeling, belief, or opinion of approval or disapproval towards something. Behavior is an
action or reaction that occurs in response to an event or internal stimuli.
So, attitude is a predisposition to certain feelings while behavior is the expression of those feelings
through action or inaction.
9. Rapid growth of information and communication technology, with all its benefits, has associated risks
and far-reaching consequences. The government has constituted a committee to frame guidelines for
an inclusive and safe cyberspace in India. The committee has solicited public opinion in this regard. As
a concerned citizen, you have to give your suggestions on the following themes:
(a) Why do you think some people or a set of people are more vulnerable to cyber threats with special
emphasis on cyber-bullying.
(b) Do you think the experiences and exposure in cyberspace are an important influence in a person's
attitude and behaviour?
(c) What reasonable restrictions can be applied to make cyberspace more safe and friendly to all
citizens? (20)
Approach:
• Briefly define benefits and risks posed by ICT.
• State the groups/set of people who you think are vulnerable to cyber-threats especially cyber-
bullying with reasons.
• Discuss whether experiences and exposure in cyberspace are an important influence in a person's
attitude and behaviour.
• List reasonable restrictions that can be applied to make cyberspace more safe and friendly to all
citizens.
10. You are serving as the Public Health Officer in a district that is lagging behind in achieving the Open
Defecation Free (ODF) status. Even after ensuring adequate access to water and sanitation services,
their usage has not spread and the practice of open defecation continues in the district. Despite serious
extension efforts by the government, safe hygienic practices have not been adopted by the people. As
a result, various instances of bacteriological contamination and water-borne diseases have surfaced
up recently. In such a scenario:
(a) Examine the reasons behind low usage and adoption rates of built toilets in India?
(b) Highlighting the principles to be kept in mind while preparing an effective Information, Education
and Communication (IEC) strategy, design an action plan to address the problem. (20)
Approach:
• Briefly explain the case and mention the issues.
• Discuss the reasons for low use and adoption of toilets in India.
• Mentioning the principles to be considered while preparing an effective IEC strategy, devise an
action plan.
• Give a suitable conclusion.
Answer:
In the aforementioned case, the district is lagging behind in ODF status, despite provision for water and
sanitation. The low adoption of safe hygienic practices has resulted in incidence of water borne diseases
in the region. Thus, there is need for effective communication to change the behaviour of people in the
region.
Any intervention aimed at improving sanitation practices rests on 3 broad pillars:
• Providing and maintaining infrastructure
• Motivating people towards adoption
• Sustaining the usage.
The case study presents challenges on the last two fronts.
a) Reasons behind low usage and adoption rates of built toilets in India
• Perception of Pollution & Purity: Toilets inside the house are considered unhygienic and impure,
which disturbs the sanctity of the house.
• Socially Acceptable and Deeply Ingrained Custom: Open defecation has been acceptable for
generations and most have grown accustomed to it since their childhood. Motivation to use may
arise among other groups of people, but to bring in a change in elderly members is extremely
difficult.
• Poor Infrastructure: The built toilets often lack proper floor space, ventilation and lighting and
adequate water supply, which prompts users for defecating in the open.
• Lack of awareness about benefits of toilet usage and health impacts of open-defecation,
especially on children.
• Socializing is also another important factor contributing to low latrine use, especially among the
female population who remained confined to the four walls of the house.
11. You are the District Magistrate of a district that is known for making combustible substances such as
match boxes and fire crackers. As per the The Child Labour (Prohibition and Regulation) Amendment
Act, 2016, employment of children in such hazardous activities is prohibited. In this regard,
government has also released a notification that owners of these manufacturing units need to report
on the profiles of their employees annually as child labour has been prevalent in these industries.
These manufacturing units, abiding by the directives of the government, publish such reports annually
and claim to have successfully put an end to employment of child labour. However, it has been
brought to your notice that these companies are taking advantage of loopholes in the law. They have
been outsourcing their hiring to independent contractors who engage families in the business. The
families have been continuing to use child labour to supplement their income and also keep the cost
of labour competitive so as to bag more such contracts and since they are not officially on the payroll
of the companies, they are absolved of the legal liabilities.
(a) Identify the ethical issues in this case.
(b) How would you approach the problem and what would be the main elements of your action? 20
12. You are working as a Block Development Officer (BDO) in a state and the Lok Sabha elections are
around the corner. Two months prior to the elections, a mega rally of a leader from the political party
ruling the state is being organized in the neighboring district. All BDOs have received an oral order
from the Chief Development Officer directing them to make sure that five buses full of people from
their block be sent to the rally. The only direction is to ensure maximum participation and make
suitable arrangements in pursuit of the same.
(a) As a civil servant, what values should guide your response in such a situation?
(b) Identify the various options that are available to you?
(c) What course of action would you choose and why? (20)
Approach:
• Briefly mention the facts of the case in the introduction.
• Discuss the values that would guide your actions as a civil servant.
• Mention the various options available to you.
• Discuss the option that you would choose. Give reasons for the same.
Answer:
The case involves the conflict of following direct order from a superior officer which seems more like a
political dictat vs. staying firm to the official duties and upholding foundational values of civil services.
Also, the order involves misuse of public office leading to undue advantage to a political party in the
election season.
Another point to note here is the oral nature of the order given to all BDOs. Public servants cannot
function on the basis of verbal or oral instructions as they undermine accountability.
a) Guiding Values
As a civil servant, following values would guide my response in such a situation:
•
Legal Responsibility: As a civil servant, I am obliged only to follow the legally mandated duties
assigned to me, rather than following all the orders.
• Political neutrality and Impartiality in terms of no special favour towards any political party.
• Integrity and probity to not misappropriate public funds earmarked for development purpose.
• Courage of Conviction to refuse any unethical orders by my superior, with a firm conviction.
• Follow the Code of Conduct, which a civil servant should follow in case of any such dilemma.
• Commitment to my block and its people, which imposes faith in me as their development
officer. Any impropriety on my behalf would be a direct attack on that faith.
b) Under these conditions, following options would be available to me:
• Refuse to comply with the order in a polite and firm manner.
o Because it is not within the mandate of my duty to provide political favors.
o It will ensure that undemocratic practices are avoided. Also, the public office will be saved
from political misuse.
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o However, my actions might cause discontent amongst the superiors. This might hamper my
career prospects.
• Facilitate the arrangements but do not use any funds from public office.
o This might entail using informal networks to facilitate the event. For e.g. arranging for the
buses but not in official capacity. This would mean that orders from superior officers are
followed while not compromising with the public service values.
o However, Service Rules specifically requires that all orders from superior officers shall
ordinarily be in writing. Recording of instructions and directions is necessary for fixing
responsibility and ensuring accountability in the functioning of civil servants and to uphold
institutional integrity.
o Also, acting on such orders albeit informally, might be seen as taking political sides and
undermining value of political neutrality of the service.
• Seek confirmation of the directions in writing from the CDO
o This may be seen as undermining the orders of a superior officer. This might also hamper my
career prospects.
o At the same time, Service Rules, Supreme Court and government directions have highlighted
the necessity of recording instructions and directions by public servants.
o In fact, they specifically call for approaching the appropriate authorities in case the orders
from superior authorities are not in accordance with the norms, rules, regulations or
procedures.
c) Course of action to be taken
Among the above options, I would follow the course of third option, which seems to be the most
appropriate in the given scenario. If the CDO still persists with its stand and fails to confirm the
direction in writing, I would then approach the appropriate authorities. If as BDO, I am acting on
oral directions or dictation of anybody, I will be taking a risk, because later I cannot take the
stand that the decision was in fact not my own, but taken on the direction of the superior
officer.
I will also talk to my fellow BDOs about the oral order and would try and convince them as well
to stand upto such oral directions, which undermine the service values.
This course of action is also in line with civil services conduct rules, which specifically debars
Government servants from association with any political party or organization as well as taking
part in or assisting in any other manner in political movement or activity. Thus, it is important
that bureaucracy must not be used to meet narrow political objectives and political parties
should self-regulate them to uphold the sanctity of democratic election process.
13. You are serving as a District Magistrate in a district, which is prone to recurrent droughts. The issue of
scarcity of water is aggravating year by year. Even during the years of high rainfall, the district has
witnessed severe shortage of water for agriculture purposes, mainly due to cultivation of water
guzzling crops. It is evident that water scarcity is one of the main reasons for backwardness of the
district. Recognising this, the state government decided to withdraw some incentives given for
cultivation of such crops and incentivise a cropping pattern more suitable to the agro-climatic
conditions of this region. However, anticipating worsening of their economic condition in such times,
the farmers have taken to protesting on the streets. Despite such a well-intentioned move by the
government, the farmers feel that response of the state administration has been anti-farmer and
cruel.
Given the situation, answer the following questions:
(a) Do you think there is a real divergence between interests of the farmers of this district and the
state?
(b) What immediate steps should you advocate in the interests of farmers of the district? (20)
The state, as the embodiment of people’s will, is by default expected to take decisions in the best
interest of people. As such, there can be no conflict in interests of the state and farmers. The conflict
is more perceptual than real. It is perceptual because of immediacy in farmer’s interest and the long-
term view in the state’s interest.
In the immediate term, the farmers would not want to switch over to any other crop, which may be
less economically rewarding. The state on the other hand, would be concerned with interests of all
the people in the district - not just farmers who are growing that water-guzzling crop. Since
consumption of water by agriculture is highest, the remaining population is worse-off because of
decisions taken by such farmers. The farmers themselves are worse-off in the long run because of
volatility and decreasing returns to scale. Hence, the step is taken by the state for the greater
welfare of the farmers themselves. The decision might not be popular but is more equitable and
progressive because of its vision and foresight.
The Government’s decision in this case is rightly guided by ‘sustainable values’ as against ‘situational
values’. In long run, it will ensure that the cropping pattern, which is more suitable to the agro-
climatic conditions of this region, is followed. Encouraging sustainable agriculture practices will not
only support farmers’ income for a longer duration, but also ensure welfare of the general public
and the environment.
b) The decision taken by the government is well thought out but probably not as well
communicated. The immediate public interest lies in controlling the protests, ensuring food and
water security, and as soon as possible, shifting the agriculture pattern of the district to one
which is more agro-climatically suitable. With these objectives, following measures can be
undertaken:
• Ensure that supply of food and water during such times is adequate to meet the
requirement of people. Help from neighbouring districts, as well Central government would
be sought immediately.
• Water arrangements even for protestors: It is their right to protest and the state’s duty to
ensure that no one dies of hunger or thirst.
• Take all measures to calm down the protesting farmers and communicate government’s
plans and proposals effectively. At the same time, any miscreants who try to make the
protest violent will be dealt swiftly.
• Drawing out a detailed plan based on the ultimate objective of shifting the agriculture
pattern and the acceptable demands of the farmers. This plan would be made with
involvement of farmer leaders so that it is more acceptable.
14. Many Indian cities are facing a major problem of management of household waste. Huge volume of
wastes have meant that landfill sites are facing the problem of overcapacity. On the other hand, the
waste-to-energy plants constructed to solve the problem are also facing flak due to their inefficiency
and release of poisonous pollutants. The manner of waste disposal by people is identified as one of the
main reasons behind this problem. The government has notified rules regarding disposal, collection
and treatment of waste and has initiated numerous awareness campaigns in the past. Still, the
problem does not seem to be getting under control. Given such a situation, answer the following
questions:
(a) What do you think is the reason behind the apathy of people towards issues like waste disposal
that affect the larger interests of society in general?
(b) Identify the stakeholders and the significance of their involvement in addressing the issue. (20)
Approach:
• Briefly introduce the case and discuss the issues raised in the case study.
• Mention the reasons behind the unwillingness of the citizens towards waste disposal.
• Identify the stakeholders in this issue and analyse the significance of their participation in this
regard.
• Conclude on the basis of the above points on an optimistic note.
Answer:
The given case depicts the issue of waste disposal and management in urban India, thus putting both
environment and the public health at risk.
Currently, the waste management strategies adopted by the government is marred with several
challenges such as overcapacity in case of landfills, inefficiency and release of poisonous pollutants in
case of waste to energy plants, etc. Even though the issue affects the whole society in general, still
people are apathetic towards the notified rules regarding disposal, collection and treatment of the
waste. This seems to be the major challenge among all the challenges faced in the current situation.
(a) Reasons behind apathy of people towards waste disposal are:
• Sociological factors: Traditionally, the waste disposal in India is done by persons belonging to
the lower castes, thereby tabooing waste disposal as a dirty job.
• Not in my backyard attitude: Most people keep their own backyard clean while compromising
sanitation of the public space. This is because they don’t realize that this might also have certain
direct or indirect effects on their lives.
• Lack of awareness and political will: General public is not sensitized about the health hazards
and other ill effects of improper waste disposal. Waste management has also not received
adequate political attention.
• Lack of seriousness attached with the issue: The fact that segregation mechanism has not been
incorporated downstream in the collection and transportation systems of the value chain, leaves
few incentives for the residents and collectors to follow procedures.
• Situational factors: Lack of convenience, information, availability of conditions for recycling and
presence of alternatives, thought of saving money by not disposing the waste properly, etc.
• Structural constraints: Lack of resources and relatively poor access to drop off sites lead to
improper waste disposal.
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(b)
Various stakeholders Significance of involving them
involved
General Public • Since they are the waste generators, the principles of refuse,
reduce, recycle and reuse must be emphasized beginning from this
level itself.
• Their involvement level would decide the effectiveness of further
process.
Rag pickers • They form an important link between the waste generators and
waste managers in India.
• They are ready-manpower to the tune of 6 million engaged directly
in waste management.
• Involving them formally would help in further institutionalising the
collection process.
Waste Treatment Plants • Utilizing them will result in scientific management of waste and
increase re-usage of
various by-products while processing wastes.
• Supporting them would ensure adoption of better and advanced
technologies.
• It can also supplement job creation in this sector.
Government • It can help in providing policy support and its implementation. For
eg: Solid Waste Management Rules, ensuring ban on plastic bags,
integrating waste management in city plans etc.
• It can also help in providing infrastructural support. For eg:
providing enough waste baskets coloured differently for degradable
and non-degradable waste.
Non-governmental • They can augment and supplement government efforts as well as
Organisations create awareness regarding the benefits of clean surroundings,
discouraging consumerism and ‘throw away culture’.
Health Professionals • They can also lend hand in increasing awareness regarding
sanitation in general as well as proper management of waste in
particular.
Media • It can encourage a sort of mass movement and bring sanitation into
vogue. For eg: social media movement named ‘plogging’ i.e. picking
up trash while jogging.
Role models like political • They can lead by an example, by starting campaigns and cleanliness
leaders, famous actors, drives, spreading awareness and bringing positive change in mind set
teachers/academia, etc. of people, etc. regarding the waste management.
For proper waste management in India, the behavioral change is as important as other policy initiatives.
In this regard, Social and Behavior Change Communication should form the core of whole strategy.
Initiatives like Swachh Bharat Mission, which focuses on collective behavioural change for achieving
cleanliness, is a positive step in this direction.
A initiative
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