IT Service Management

DevOps Foundation Certification

A comprehensive and practical introduction to DevOps.
Presented in association with the DevOps Institute (DOI), this two day course provides an
introduction to DevOps – the cultural and professional movement that stresses communication,
collaboration, integration and automation to improve the flow of work between software
developers and IT operations professionals.
Improved workflows will result in an improved ability to design, develop, deploy and operate
software and services faster.

Course Overview Examination

The learning objectives for DevOps When you have completed your training,
Foundation include an understanding of: you can gain a globally recognised
certification with the DevOps Foundation
• DevOps objectives and vocabulary
Exam. An exam voucher is provided after
• Benefits to the business and IT the training course. The exam is online
• Principles and practices including and web-proctored, so you can take
Continuous Integration, Continuous it any place, any time.
Delivery, testing, security and the
Successfully passing (65%) the
Three Ways
60 minute exam, consisting of
• DevOps relationship to Agile, 40 multiple-choice questions, leads to
Lean and ITSM the DevOps Foundation Certificate.
• Improved workflows, communication
The certification is governed,
and feedback loops
administered and maintained by
• Automation practices including
the DevOps Institute. The DevOps
deployment pipelines and
Foundation Certificate is a pre-requisite
DevOps toolchains
for other DevOps certifications.
• Scaling DevOps for the enterprise
• Critical success factors and key
performance indicators
• Real-life examples and results

Fast Facts
• Duration – 2 Days classroom
delivery
• Delivery options:
• In-house (classroom)
delivery
Pre-Requisites
There are no pre-requisites although
familiarity with IT and IT service
management is recommended
Who Should Attend
• Anyone seeking an understanding
of DevOps principles, practices and
cultural considerations
• Organisations wanting to instill
a common DevOps vocabulary
and mindset
• Employees and managers responsible
for leading DevOps transformations
• Consultants, internal and
external suppliers.
Course Outline
Course Introduction
• Course Goals
• Course Agenda
Why DevOps?
• The Business Perspective
• The IT Perspective
• Dev and Ops Stereotypes:
Perceptions and Realities
Address
26 Talavera Road
Macquarie Park, NSW 2113
T +61 02 9235 5600
Email: info.training@dxc.com
www.dxc.technology
What is DevOps? • DevOps Roles
• DevOps Introduction • Promoting Collaboration
• DevOps Stakeholders • Improving Communication
• DevOps Goals
DevOps Practices
• DevOps Values
• Continuous Integration
• DevOps Business Value
• Continuous Delivery
• What DevOps is NOT
• Continuous Deployment
• Who’s Doing DevOps
• Value Stream Mapping
• Enterprise DevOps
• Kanban
DevOps and Other Frameworks • Theory of Constraints
• DevOps and IT Performance • Experimentation and Learning
• DevOps and Automation • The Deming Cycle
• Measuring DevOps Success • Improvement Kata
• DevOps Principles • Preparing for Failure
• DevOps Patterns • ITSM Process Improvement Practices
• DevOps and Other Frameworks
DevOps Automation Practices and
• DevOps and Agile Tool Categories
• DevOps and Lean • DevOps Automation Practices
• DevOps and IT Service Management • Where to Begin
DevOps Culture • Application Life Concerns and Tool
• Categories
• Understanding Organisational Culture
• Characteristics of Adopting a DevOps Culture
Organisational Culture • Getting Started
• Characteristics of a DevOps Culture • Challenges, Risks and Critical
• Managing Culture Change Success Factors
Summary and Exam Preparations
DevOps Organisational Considerations
• DevOps Skills • Additional Sources of Information
• Exam Requirements, Questi2on
• DevOps Teams
• Weighting and Terminology List
• DevOps Organisational Structures
• Sample Exam Review
DXC Consulting provides training courses, packaged as inhouse/
corporate solutions for groups of people within customer organisations.
Training courses are delivered across a comprehensive range of
certifications and accreditations in program and project management,
change management, IT service management, governance, security
and more.
For further information visit:
www.dxc.technology/au/training
About DXC Technology
DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, serving
nearly 6,000 private and public-sector clients from a diverse array of industries across 70 countries. The
company’s technology independence, global talent and extensive partner network deliver transformative
digital offerings and solutions that help clients harness the power of innovation to thrive on change.
DXC Technology is recognized among the best corporate citizens globally. For more information,
visit dxc.technology.
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