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Reliability Engineering and System Safety 93 (2008) 940–949


www.elsevier.com/locate/ress

Modelling the reliability of search and rescue


operations with Bayesian Belief Networks
Lisa Norrington, John Quigley, Ashley Russell, Robert Van der Meer
Department of Management Science, University of Strathclyde, Glasgow G1 1QE, Scotland
Available online 14 March 2007

Abstract

This paper uses a Bayesian Belief Networks (BBN) methodology to model the reliability of Search And Rescue (SAR) operations
within UK Coastguard (Maritime Rescue) coordination centres. This is an extension of earlier work, which investigated the rationale of
the government’s decision to close a number of coordination centres. The previous study made use of secondary data sources and
employed a binary logistic regression methodology to support the analysis. This study focused on the collection of primary data through
a structured elicitation process, which resulted in the construction of a BBN. The main findings of the study are that statistical analysis of
secondary data can be used to complement BBNs. The former provided a more objective assessment of associations between variables,
but was restricted in the level of detail that could be explicitly expressed within the model due to a lack of available data. The latter
method provided a much more detailed model, but the validity of the numeric assessments was more questionable. Each method can be
used to inform and defend the development of the other. The paper describes in detail the elicitation process employed to construct the
BBN and reflects on the potential for bias.
r 2007 Elsevier Ltd. All rights reserved.

Keywords: Bayesian Belief Networks; Statistical inference; Elicitation; Expert judgement; Reliability modelling; Risk assessment

1. Introduction study highlighted the importance of explanatory variables


such as the size or scale of incidents, staff workload and the
The UK government is concerned with improving the length of coastline monitored by each coordination centre.
operational performance of the Maritime and Coastguard Such variables may be interpreted as providing rather
Agency (MCA). Since 1994, there have been a number of crude composite indicators for the multitude of factors that
reviews of the effectiveness of Search And Rescue (SAR) determine the effectiveness of this kind of complex
operations coordinated by the MCA, culminating in the operational system. The contribution of the present study
decision in 1999 to close a number of the Maritime Rescue is to support a more detailed explanation of the relation-
coordination centres. However, there appears to have been ship between the reliability of SAR operations and
a distinct lack of formal analysis to justify this decision. identifiable causal factors.
The aim of this research is to conduct a formal analysis In Section 2, we present a summary of background
of the Coastguard SAR service in order to identify the key research. First, we present a summary of recent events
factors that influence its effectiveness and to provide a way relating to the UK Maritime and Coastguard Agency that
of measuring this influence. An earlier study had been provided the motivation for this research; and second, we
conducted with this aim, which made use of publicly present a summary of relevant research literature on
available secondary data (in the form of annual Incident maritime risk. In Section 3, we present a summary of our
Statistics) and developed a binary logistic regression model analysis of the available secondary data. This analysis is
to support the assessment [1]. The findings of this previous conducted at a crude aggregate level, but highlights some
significant characteristics associated with better-perform-
Corresponding author. Tel.: +44 141 548 3152; fax: +44 141 552 6686. ing centres. In Section 4, we describe the Bayesian Belief
E-mail address: j.quigley@strath.ac.uk (J. Quigley). Network (BBN) that we obtained and reflect on the process

0951-8320/$ - see front matter r 2007 Elsevier Ltd. All rights reserved.
doi:10.1016/j.ress.2007.03.006
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of eliciting subjective probabilities. In Section 5, we Strategy for HM Coastguard’ [2]. His report was published
conclude by reflecting on the synergies between statistical in August 1999. In this review, Lord Donaldson accepted
modelling and BBNs, whereby the former supports the the case for closing three coordination centres but rejected
validation of the latter and the latter provides a causal the case for the fourth. These recommendations were based
description of the associations identified in the former. on striking a balance between staff workload and the local
knowledge required by staff to deliver an effective service.
2. Background Using the probability of a life being saved as the
dependent variable, Van der Meer et al. [1] developed a
Within this section, we provide a brief overview of the binary logistic regression model to explain the differences
UK Maritime and Coastguard Agency as related to this in performance between the 21 different coordination
research project; and in Section 2.2 we provide a brief centres. The average size of incidents, staff workload and
summary of research conducted on maritime risk issues. the length of coastline monitored (as a possible proxy for
the local knowledge required) were found to be significant
2.1. UK maritime rescue explanatory variables. This study found that the regression
model was more complex and realistic than any formal
The coordination centres operated by the UK Coast- analytical model likely to have been used by the UK
guard do not themselves undertake rescues. Instead, SAR government, and also that the coordination centres selected
resources are strategically positioned around the UK to for closure were not necessarily the ones that were least
meet specified response times; the personnel using the effective in their primary purpose (i.e., to save lives).
equipment (lifeboats and coast rescue teams) tend to be However, such regression studies, based on the use of
local volunteers. There are currently nearly 400 Coastguard aggregate statistics, can only be of limited use, as—at
Rescue Teams (CRTs), 200 lifeboats and SAR helicopters best—they provide rather crude composite indicators for
around the UK. However, the staff at the coordination the multitude of factors that are actually involved.
centres play the vital role of receiving alerts, communicat- This consideration provided the motivation to start
ing with the casualty, assessing the scale of the distress, conducting in-depth interviews with Watch Keeping
selecting the appropriate SAR response, and activating and personnel in order to construct a more detailed model of
coordinating that response by alerting the relevant the factors that influence the effectiveness of operations. A
personnel and directing them to the casualty. They BBN modelling approach was chosen as it would facilitate
continue to fulfil this function until the emergency is over. the integration of information from various sources, such
In the mid-1990s, there were 21 UK Coastguard districts, as government reports and interviews with Watch staff.
each with its own coordination centre. From 1994
onwards, there were a number of reviews of, and reports
on, the Coastguard service concerning the organisation of 2.2. Summary of literature on maritime risk research
these districts. From 1994 until 1996, the MCA conducted
the ‘Focus for Change’ review. One of its key recommenda- There have been a number of high-profile maritime
tions was to introduce a new grade of Coastguard Watch incidents over the years, everything from the famous
Assistant to assist (and, in certain cases, to substitute for) Titanic disaster in 1912 through major oil spillages such as
the Watch Keeping Officers working in the coordination the Sea Empress. The Empress, as reported by the BBC [3],
centres. This recommendation was implemented in ran aground in February 1996 off the coast of Wales,
1996–1997. resulting in 72,500 tonnes of oil spilling into the sea and the
In 1997, the MCA set out their view of the future in the pollution of 200 miles of coastline. Such high-profile
‘Five Year Strategy’ consultation document. This docu- incidents tend to raise public awareness of maritime safety
ment contained two key proposals: (1) to invest in a new and have led to significant investigations into its improve-
‘Integrated Coastguard Communications System’ (ICCS), ment.
and (2) to reduce the number of co-ordination centres from Maritime risk assessment has become an essential area of
21 to 17. One of the main justifications given for the research and has been used to assess factors that lead to a
proposed closure programme was to provide greater collision or grounding. An example is the Prince William
exposure of Watch Keeping personnel to a wider spectrum Sound Risk Assessment [4], which was undertaken follow-
of incidents (in order to produce more experienced staff ing the oil spillage from the Exxon Valdez in 1989. This
through regular exposure to SAR activity and to provide devastating environmental disaster led to a group of
greater job satisfaction). relevant stakeholders (shipping companies, locals, envir-
In 1998, a report from the Committee of Public onmentalists, etc.) forming a steering group to try and
Accounts (of the UK Parliament) expressed concern that assess the risks to oil transportation in Prince William
without remedial action, ‘local knowledge’ would be lost if Sound, and to develop risk reduction methods that could
closures of coordination centres went ahead. In response to lead to a risk management plan. The assigned consultant
these serious concerns, the UK government asked Lord team utilised system simulation with probabilistic risk
Donaldson to conduct an overall ‘Review of the Five Year assessment and expert judgment to answer these requests.
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942 L. Norrington et al. / Reliability Engineering and System Safety 93 (2008) 940–949

Many other risk assessments have been undertaken with the left and right hand side of the diagrams
relating to tankers carrying cargo that poses a risk to the corresponding to fault and event trees. A risk matrix can
environment. One such study was carried out as far back as then be developed that can determine acceptable levels of
1979 by Ligthart [5] to assess the risks faced by the risk for different scenarios. Simulation techniques have
Netherlands in introducing LNG carriers for the transpor- been widely applied to simulate the traffic flows in and out
tation of natural gas. As technology has advanced, more of ports [15,16].
sophisticated tools for carrying out analysis have been Much of the research outlined above has been influenced
developed. Software that is capable of assessing the risk of by major maritime incidents and changes in governmental
collision, the level of damage and consequences has been policies. One such influence has been the adoption by the
developed (Friis-Hansen and Simonsen [6]). This kind of International Maritime Organisation (IMO) of formal
software provides an opportunity to mitigate risk in the safety assessment, which, according to Wang [17], ‘‘in-
design phase of a ship. A similar example is the volves using the techniques of risk and cost–benefit
development of SIMCOL, which is a simplified collision assessment to assist in the decision making process’’.
model to assess the damage caused to a set of key variables To gain more insight into maritime risk assessment,
due to a collision [7]. A web-based solution to risk analysis Guedes Soares and Teixeira [18] provide an overview of
and routing in oil transportation is described in Iakovou the various different approaches to risk assessment over the
[8]. Through the development of an optimisation model to last 30 years.
minimise risks and the costs of transportation along key From the above, it is clear that maritime risk research
shipping routes, a balance between the level of acceptable has tended to focus on assessing the risk of collisions/
risk and costs can be established by the end user, and a groundings and then investigating the methods of mitigat-
series of ‘what if’ scenarios can be run. The user interface is ing these risks, be it through ship design or policy. The
through the Interactive Oil Transportation Model (IOTS) study by Van der Meer et al. [1] differs from this in that it
available over the Internet. investigated the variables that contribute to a successful
Once the risk of collision or grounding has been maritime SAR operation, once a life-threatening situation
identified, many researchers have tried to develop a means has actually developed.
to assess whether policies to mitigate risk will be effective.
For example, in an analysis of the effectiveness of the 3. Secondary data analysis
vehicle traffic service (VTS) system in the Netherlands, ‘‘the
asp [accident sequence precursor] method models incidents This section will present a summary of the analysis
with the help of generic event trees. Each path consists of a conducted on the available secondary data. The original
subset of precursors relevant to the determination of safety study by Van der Meer et al. [1] was based on data for the
systems’ effectiveness.’’ [9]. period 1995–1999; the present study uses data for the
Also in the Netherlands, the Policy for Sea Shipping period 1995–2004. We explore the data through contin-
Safety (POLSSS) was undertaken on behalf of the Dutch gency tables, which can then form the basis for an
Ministry for Transport in order to evaluate vessel traffic empirical BBN. In Section 3.2, we shall provide a
management in Dutch waters. According to Van Urk and discussion of the shortcomings of the data and the
de Vries [10], the study was intended to evaluate whether implications for inference.
the present level of risk was acceptable. This research
consisted of two surveys of stakeholders to assess the 3.1. Analysis of secondary data
perception of acceptability of the current risk from
shipping and the appropriateness of possible changes in This study is an investigation into the statistically
policy known as tactics. Full details of the surveys are significant factors that influence the ratio of lives saved
found in Pöyhönen [11]. In addition, a cost-effectiveness to lives lost (relating to the SAR incidents in a given
analysis of possible policies was performed in order to Coastguard district in a given year), which we will simply
assess how effective they are from the perspective of refer to as the ratio. We note that the ratio is a monotonic
reducing the risk of an incident relative to the cost of transformation of the probability of a life being saved given
implementation. This cost-effectiveness analysis is de- that the person involved is in a life-threatening situation
scribed by Walker [12]. A study into the use of both radar and, as such, the inference we derive is equally applicable
and infrared technologies to develop a collision avoidance to both metrics.
system utilises the methodologies of collision risk with The performance of districts with respect to the ratio
improvements in technology in order to make the tracking varies considerably from district to district. Fig. 1 is a
of possible dangerous situations more effective [13]. boxplot describing the distribution of the ratio between
Research into the risk of collisions has influenced the 1995 and 2004 for each UK Coastguard district. We
design of both ships and ports/harbours. Examples of investigate the characteristics of these districts to determine
research relating to the design of ports and harbours can be if there is a systematic difference due to some explanatory
found in Trbojevic and Carr [14], where a qualitative factors, such as staff workload, average size of incidents or
methodology of using ‘‘bow tie’’ diagrams is described, length of coastline monitored.
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120.00

100.00

80.00
ratio

60.00 201
187
82
40
40.00 94 145

160

20.00
84

0.00
aberdeen
belfast
brixham
clyde
dover
falmouth
forth
hoyhead
humber
liverpoo
london
milford
oban
pentland
portland
shetland
solent
stornowa
swansea
thames
tyne tee
yarmouth
District

Fig. 1. Boxplot describing the distribution of the ratio of lives saved to lives lost for each district over the years 1995–2004.

We shall first establish the comparability of the data


before and after the closure of three of the coordination
centres. Subsequently, through the use of contingency
tables we shall identify the characteristics that are
associated with better-performing districts.
Fig. 2 is a boxplot comparing the distribution of the
ratio of lives saved to lives lost for the data for the ‘pre-
closure’ period 1995–1999 (Time code ¼ 0) and the ‘post-
closure’ period 2000–2004 (Time code ¼ 1). (While the
three centre closures all occurred near the beginning of the
second period, the following analysis is slightly flawed in so
far as the closures did not occur exactly on January 1, 2000,
but at three different dates some time afterwards). The
difference between these distributions is not statistically
significant. Both data sets are skewed distributions and
both are subject to outliers. For the pre-closure data, the
range of observations was (2.76, 106.25) with an arithmetic Fig. 2. Boxplot describing the distribution of the ratio of lives saved to
lives lost for periods 1995–1999 and 2000–2004.
mean of 27.08 and median of 21.55. For the post-closure
data the range of observations was (3.00, 85.25) with an
arithmetic mean of 23.88 and a median of 18.38. incident; (2) the staff workload, i.e., the ratio of the annual
While the closures of the three centers may have had an number of incidents to the number of Watch staff
impact on some specific districts, there appears to be no employed; and (3) the length of the coastline monitored
significant aggregate difference in the ratio of lives saved to by the coordination centre concerned. For this study we
lives lost. have discretised the data, for each variable respectively,
The earlier study by Van der Meer et al. [1] demonstrated into ‘low’ if the value was below the median; otherwise it
that the following explanatory variables tend to have a was classified as ‘high’. The discretised data were analysed
significant impact on the ratio of lives saved to lives lost: with contingency tables. We investigated whether staff
(1) the size of incidents, i.e., the average total number of workload had a significant impact on the ratio of lives
people at risk (calculated as lives saved plus lives lost) per saved to lives lost, conditioned on size of incident and
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944 L. Norrington et al. / Reliability Engineering and System Safety 93 (2008) 940–949

is low, in which case length has a negative impact.


However, this marginal significance is dubious given the
multiple hypotheses being tested.
In summary, the secondary data analysis suggests that
higher-than-average workloads improve the reliability of
SAR operations when districts have to monitor a long
length of coastline and the average size of an incident
corresponds to many lives being at risk per incident.
Furthermore, those districts that deal with an above
average size of incidents typically have higher than average
ratios of lives saved to lives lost, except when lengths of
coastline are comparatively short and staff workload is
comparatively low in which case there is no significant
difference. Finally, that the length of coastline monitored
may have a negative impact on the reliability of a SAR
operation, when both the size of incident is comparatively
small and staff workload low. These results can be used to
construct an empirically based BBN, whereby the results
from the contingency tables can easily be expressed as
conditional probability tables (CPT). This will be discussed
in greater detail in Section 4.
Fig. 3. Boxplots of the ratio of lives saved to lives lost partitioned by
3.2. Reflections on the secondary data analysis
workload, size and length.

There are a number of issues associated with the


Table 1 secondary data that limit the validity of the results of the
Contingency table summarising association between workload and ratio inference described in Section 3.1. These criticisms mostly
of lives saved to lives lost for high length of coastline and high size
relate to the fact that we are modelling a dynamical system
Ratio Workload low Workload high Total and that, as such, the relevance of historical data is
questionable.
Low 16 (9.6) 2 (8.4) 18 First, there have been changes in the characteristics of
High 14 (20.4) 24 (17.6) 38
the Watch staff employed over the past years. The average
Total 30 26
age of the workforce has decreased through retirements,
Chi-square statistic: 13.303, d.f.: 1. which clearly has implications for operational experience.
Moreover, the introduction of a new (Assistant) grade of
Watch staff has been having a further impact on the
length of coastline. Fig. 3 illustrates through boxplots the experience level of the staff. These factors are not
conditional distributions of ratio of lives saved to lives lost addressed within the above analysis.
for high and low states of length (of coastline), size Secondly, SAR technology has changed over the past 10
(of incidents) and (staff) workload. years. While persons at risk may have better communica-
We partitioned the ratio of lives saved to lives lost into tion equipment (for example, mobile phones), the MCA
high and low categories and conducted a contingency now has access to improved rescue resources e.g., lifeboats,
analysis between workload and this ratio, conditioned on permitting faster response times. The Agency has also
the states of size and length. The only combination of introduced the Automatic Identification System (AIS),
conditional states that made a statistically significant which provides a continuous electronic picture of all
difference when workload was increased was when both commercial ships, allowing easier identification and loca-
length was high and size was high. For all other states tion of distress calls from vessels fitted with this system.
increasing workload made no significant difference. Table 1 Other issues concern the interpretation that we place on
is a summary of the contingency table results. NB: In each the summary statistics. We measure workload rather
cell is recorded the actual number of observations, with crudely by the ratio of SAR incidents to Watch staff
within the brackets showing the expected number assuming employed. With more precise data we could construct
no association. measures that capture different types of SAR incidents and
This approach to investigating the data also revealed different types of Watch staff. We measure the complexity
that size of incident has a positive impact on the ratio, of the coastline crudely by its length; yet some districts may
except under the conditions of low workload and low be long and straight, while others may have complex
length of coastline. Length of coastline is only marginally curvatures. The size of incidents is simply measured by the
significant in the condition where size is low and workload average total number of lives at risk per incident; yet this
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does not discriminate between different degrees of incident in a CPT. Once all the CPTs have been described, the BBN
complexity that will affect the reliability of a SAR can be used to enter evidence and recalculate all the
operation. probabilities of the variables. For a more complete
Statistical analysis does not measure causation, only explanation, see [20,21].
correlation. We note that at the aggregate crude level at
which we have conducted the above analysis, we have 4.2. Elicitation process discussed
identified statistically significant associations. However, by
eliciting a BBN through expert judgement some of the The process to develop and quantify the BBN model was
limitations found in the previous analysis can be addressed. undertaken at the MCA Headquarters in Southampton.
The various stages are outlined below:
4. Elicitation of BBN
4.2.1. Development of qualitative model
Within this section BBNs are briefly described, followed The qualitative aspect of the BBN was developed
by the description of the elicitation process undertaken to through an interview process. This interview was con-
develop the BBN for this situation. The final model is ducted with two members of MCA management. Both men
shown along with a reflection on the process of elicitation. have worked as Watch Keeping Officers in the past, though
one more recently. They both have extensive experience in
4.1. The BBN both operational and management roles and were therefore
deemed to be classed as expert in their field for the
BBNs are a graphical method for reasoning under elicitation process.
uncertainty, sometimes known as a Directed Acyclic Graph It was explained to the interviewees that the aim was to
[19]. The random variables are denoted by nodes and the develop a graphical representation of all the key factors
directed arcs represent the influence. A node without any that affect the success of a SAR operation. An example was
arcs linking into it is known as a root node, a node with shown using the variable ‘weather’, to indicate the type of
arrows linking into it is known as a child node. A child graphical representation that was desired. Building the
node without any arcs leading out is a leaf node. model was conducted through interaction with both
It is usual to represent a node with discrete states. experts. Using an A3 sheet of paper, the nodes and links
However, it is important to try and limit the number of were added during the discussion. Throughout, reasons for
states when the number of parents grows large, as nodes and their position/links were justified verbally by
explained by Sigurdsson et al. [20]: ‘‘for a node with n both of the experts. When disagreement about a variable or
parents and each parent is a binary variable, we require 2n location occurred, discussion ensued until a consensus was
probabilities to be elicited’’. Root nodes only require reached.
marginal probability distributions to be described. The agreed model was built with Genie BBN software
Non-root nodes require the elicitation of all combinations [22] and can be seen in Fig. 4, with a full explanation of all

Fig. 4. BBN showing the primary variables that contribute to an effective SAR operation.
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Table 2
Table showing all variables identified during the elicitation process

Variables Definition States

Effective SAR operation Effective Search and Rescue operation in terms of success of outcome Yes No
Favourable weather Favourable weather conditions for SAR Yes No
Wind strength Strength of wind (Whether it is favourable for an effective SAR operation) Favourable Unfavourable
Favourable sea state Sea conditions favourable for an effective SAR operation Yes No
Visibility level The level of visibility Favourable Unfavourable
Daylight Whether the SAR operation is being undertaken in daylight Yes No
Air temperature Temperature in the air Non-critical Critical
Sea temperature Sea temperatures (N.B. sea conditions in UK are nearly always critical Non-critical Critical
80–90% time)
No. of concurrent incidents How busy a station is—Reflecting the effects of the season in terms of more Manya Fewb
complexity in rescue
Distance Distance of the incident from SAR units Reasonable Unreasonable
Acceptable response time Response time acceptable—people rescued in time Yes No
Local hazards known Local hazards known to aide in location e.g., overdue vessel understanding Yes No
risks on the route (where a vessel may become grounded)
Location known The position/location of the situation is known Yes No
Local knowledge Local knowledge sufficient to locate incident (in terms of place names at co- Sufficient Insufficient
ordination centres)
Sufficient resources The resources available are sufficient/capable for the operation at hand Yes No
Declared facilities Facilities known to the SAR teams Suitable Unsuitable
Passing ships Whether passing ships are available as an additional resource Yes No
Competency of SAR units The competency of the SAR units (personnel) Full Low
Severity of incident Severity of the incident in terms of the level of danger to the casualties High Low
Containment strategies Strategies to minimise the risk to casualties Yes No
Casualty situation The situation of the casualty in terms of equipment, state of mind and Good Bad
physical condition
Onboard a vessel Whether the casualty is onboard a vessel or in the sea Yes No
State of mind Casualty’s state of mind or willingness to live Good Bad
Training The level of maritime training that a casualty possesses High Low
Level of equipment Level of equipment that the casualty has in possession Sufficient Insufficient
Physical state The physical state of the casualty (vessel/person) Good Bad
Casualty injured Whether the casualty is injured Yes No
Level of competency MRCC The level of competency of the MRCC staff (paired-operational partnership) Full Low
staff
Level of experience Experience of staff High Low
Level of knowledge/skills Knowledge or skills of staff High Low
Attitude The attitude of staff Good Bad
Levels of staff training Levels of training activity High Low
Expectation of outcome Expectation of the outcome of the incident Good Bad
Morale Level of staff morale High Low
Effective communication Whether the communication is effective to the point of not adversely affecting Yes No
the outcome of the SAR operation
Effective alert Effective initial alert of situation Yes No
Effective SAR Effective SAR communication (communication between casualty and co- Yes No
Communication ordination centre and SRVs)
Continuity of communication Effective continuity of communication throughout the operation Yes No
Effective language Whether there is a common language either literal or technical so that the Yes No
communication is not impaired
Coordination of rescue unitsc Effective coordination of rescue units throughout the operation Yes No
a
Many ¼ Summer, Late spring, Early autumn co-ordination centres are more busy.
b
Few ¼ Winter, Early spring, Late autumn co-ordination centres are less busy.
c
This variable was later removed as it was felt to be captured by other variables relating to communication.

the variables and their possible states shown in Table 2. 4.2.2. Quantification
The variables were discussed fully with one expert and As explained earlier, the usual quantification of BBNs
partially with the other for validation. The states of requires eliciting CPTs for all combinations of parent
the nodes have been kept binary, due to the large number nodes feeding into a child node. The elicitation process
of variables elicited (40 in total). Having non-binary needed to be completed within 3 days. Quantifying the
states would make the task of quantification even more BBN was not possible given the short timeframe allotted
arduous. with the experts and also given the number of parent nodes
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feeding into the leaf node Effective SAR Operation. To Applying this model to the BBN of SAR operation
fully quantify this BBN would require eliciting almost 700 requires first eliciting information about the variables that
probabilities. As such we adapted a solution presented by have a direct link into the central node Effective SAR
Celeux et al. [21] to the problem of too many parent nodes. Operation in Fig. 4, and then eliciting the probability that
Firstly, we elicit probabilities for a successful SAR the variables would be in their various states which is
operation conditioned on the state of the nodes that are simplified through assuming independence. The relevant
directly linked to the Effective SAR Operation node, of variables for our model are:
which there are nine. This would require eliciting 512
conditional probabilities and a further nine to assess the 1. Favourable weather
likelihood that each parent node was in a given state. The 2. Competency of resources (SAR personnel)
reduction is justified through having the experts qualita- 3. Acceptability of response time
tively take into account all factors within the BBN when 4. Number of concurrent incidents
specifying a probability for nodes closer to the key node of 5. Severity of incident
interest. This is similar to an elicitation approach described 6. Location known
in Hodge et al. [23], whereby, first, all relevant factors are 7. Effective communications
elicited with a qualitative description of their association 8. Competency of MRCC (Incident coordination) staff
and then quantification is conducted—but not on all 9. Casualty situation
variables, just on the subset with a direct influence on the
key variable of interest (i.e., effective SAR operation). The
Having the experts first order the factors from most to
purpose of eliciting a qualitative description of all the
least influential and subsequently quantifying the relation-
variables with their relationships is to ensure the expert has
ships, follows the ‘swing weight’ method to elicitation used
considered all relevant factors.
with multi-attribute decision analysis [24]. The following
A further reduction in the number of probabilities to
six steps are required for the elicitation process.
elicit was considered by initially exploring for indepen-
dence through representing the BBN with a simple log-
linear model, where all the association terms of order 1. If all nine variables were in a favourable state, what
greater than two are constrained to be zero. If the would be the probability that there was a successful
influences are adequately modelled and independent, then outcome?
we would require eliciting only 10 conditional probabilities 2. If all nine variables were in an unfavourable state, what
and an additional 14 to assess the likelihood of the state of would be the probability that there was a successful
the parent nodes (NB: There are some dependencies among outcome?
the nine nodes as can been seen on Fig. 4 which accounts 3. Rank the factors from the most to least influential.
for eliciting 14 rather than simply nine probabilities). We 4. For each variable, starting with the most influential,
explore the validation of this approach in the elicitation elicit a range and point estimate of impact on the
process. The probability of a successful outcome, i.e., p, probability of a successful outcome from changing the
can then be represented as in Eq. (1). state of the variable, assuming all other variables remain
! in a favourable state.
X9 5. Repeat step 4 assuming all variables are set to
p ¼ exp b0 þ bi X i , unfavourable, does that change the multiplicative
i¼1
impact? If NO—then stop for that variable and assume
where independent of the state of the other variables. If YES—
(
1 if factor i is favourable then identify the variables influencing the impact. For
Xi ¼ , ð1Þ the identified subset of variables elicit the probability for
0 else: all combinations of states.
This model formulation was decided upon due to its ease 6. Elicit the probabilities of the factors being in their
of interpretation, as the influence that factors have on the favourable or unfavourable state; those that are
baseline probability is multiplicative. An equivalent form exhibiting dependency must be conditioned. In the
of (1) is expressed in (2). present case, those to be considered together are:
favourable weather; acceptable response time and
Y
9 location known.
p ¼ p0 ri
i¼1
A scale to translate from a verbal description to a
where : numeric probability and measure of impact were used to
p0 ¼ expðb0 Þ aide the expert in eliciting numerical values for probabil-
(
expðbi Þ; if X i ¼ 1 ities and impact. These are illustrated in Fig. 5. The impact
ri ¼ , ð2Þ scale was used to capture multiplicative effects on baseline
1; if X i ¼ 0: probabilities. Our experience within this elicitation was
ARTICLE IN PRESS
948 L. Norrington et al. / Reliability Engineering and System Safety 93 (2008) 940–949

the process, as contended by Walls and Quigley [25]: ‘‘to


elicit judgement from each individual expert and then
combine views [afterwards]ymight prove advantageous in
situations where the persuasive arguments of dominant or
over confident experts might prevail or less-confident
experts might be isolated’’. An additional difficulty with
undertaking this elicitation process is managing the two
experts. Keeping control of the situation and directing the
discussion becomes more difficult when not in a one-on-
one interview situation. The experts take more control of
the situation, unless considerable assertiveness is shown by
the facilitator.
It must also be acknowledged that there is a complicated
political environment associated with the work being
undertaken (as outlined in Section 2.1) and this may have
led to some caution on the part of the interviewees over
what was being put into the model. This implies that there
could be some inherent bias in the present model.
As with the process of building the qualitative model,
quantifying the model is riddled with difficulties. While a
BBN allows for the development of a complete picture of
all the major variables that impact on a SAR operation and
how they relate, actually quantifying variables such as Staff
Morale can become difficult. It then becomes necessary to
rely on expert judgment to provide subjective probabilities
to populate the model.
The use of scales helped to give each expert confidence in
what numerical information he was providing. Usually, the
experts spoke in terms of the verbal meanings and the
values were translated into a numerical assessment.
Identifying a useful medium of communication was
Fig. 5. Scales of impact—favourable and unfavourable and the scale of
essential. There are many mathematical ways to represent
probability. the problem: at first the multiplicative impact on prob-
abilities was considered; likewise we could have pursued
the odds of survival, but the experts felt more comfortable
that the experts felt more confident with the probabilities assessing the probability of a successful SAR operation.
than with the impact scale. Scale was a key factor in this preference, where the experts
found probability an easier scale to interpret than an
4.3. Reflections on the elicitation impact factor such as in (2).
Dependability measures between variables prove the
Building a model interactively, as was undertaken greatest challenge to elicit. During step 5, it appeared easy
in this case, has the benefits of full discussions relating to elicit the impact when the other conditions were in a
to the links and positioning of nodes. It gives the favourable state, but when all conditional states are
expert greater ownership of the model, perhaps aiding in changed to unfavourable, the elicitation exposed a lack of
the ‘signing off’ on the model and ensuring that all credibility with the initial assessment. The expert felt that
variables are fully understood by the facilitator. However, all impacts would individually be reduced if all the other
it is difficult to undertake an interview and model factors remained constant in an unfavourable state.
development concurrently without a high degree of Eventually, it became clear that only the Acceptable
experience. It is essential for the facilitator to be aware of Response Time variable could be classed as having a non-
this and to ensure a lack of experience is not detrimental to associated impact to any other variable. It was the experts’
the process. belief that this variable’s impact would not change,
Carrying out the process with two interviewees also has irrespective of the states of the other variables. For all
benefits and drawbacks. The benefits are a more animated other variables, it was felt that they were closely related and
justification of the model through discussions between the that the impact was reduced. Time constraints did not
two people. The model is also technically verified at each allow an elicitation of all combinations of impact variables
stage, by the experts interacting together. However, there is and the expert could not clarify a precise relationship
a potential problem of more confident experts dominating between various variables.
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