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Journal of Applied Psychology

Vol. 44, N o . 2, 1960

ABILITY, INTEREST, AND APTITUDE 1


LEONARD W. FERGUSON
Life Insurance Agency Management Association

Perplexing to many a psychologist has been (of debit life insurance salesmen) 2 can be
the determination of the exact interrelation- predicted.
ships among ability, interest, and aptitude Third, note on the bottom, spread along
(Strong, 1955). It is true that there exist the x axis, the word "interest." From such we
formal definitions of each but, even so, we are going to show that termination/survival
still have much to learn about the ways they can be predicted.
interact and effect, or affect, behavior. Does Fourth, note (diagonally across part of the
a person, first, have ability and then develop figure) the letters AI (for Aptitude Index).
interest? Or does he, first, have interest and In terms of this vector we shall explain the
then develop ability? Or does he, first, have ways in which validation of the Aptitude In-
aptitude, and then develop interest and/or dex (a test for the selection of ordinary life
ability? insurance salesmen) has been different from
Can ability be defined in terms of aptitude that of the Combination Inventory (a test for
and interest? Or can we define interest in the selection of debit life insurance salesmen).
terms of aptitude and ability? Or, aptitude in This latter test, available only since 1954,
terms of ability and interest? It is the very consists of five separate sections: arithmetic,
last of these interpretations which will be the mental alertness, vocational interest, person-
burden of this article: that aptitude be de- ality (used to measure social desirability),
fined as a joint function of ability and in- and personal history. The former, i.e., the
terest. Aptitude Index, available since 1938, contains
To demonstrate the logic which leads to only two sections (personality and personal
this suggestion, frequent reference will be history) scored in such manner, however, as
made to Fig. 1. This figure, constructed in to yield for interpretation and use only one
accord with the convention that correlation score. This, in contrast with five scores, given
can be represented geometrically by the cosine by the Combination Inventory.
of an angle, shows a set of relations which
grew out of and, when made explicit, became APTITUDE I N D E X VECTORS
a controlling guide in a selection research pro- Let's next devote our attention to that part
gram during a recent five-year period, 1954 of Fig. 1 represented by Columns Zero and
to 1959. One. The second of these columns pertains to
Concentrate, now, on Fig. 1. Note first first-year survivors; the former to first-year
its two principal dimensions: termination/sur- terminators. These columns, considered with
vival (the x axis); and production (the y the production subdivisions (along the y
axis). The latter has two subdivisions, high axis), produce a rectangle with quadrants
and low; the former has four, survival for less containing: I. First-year survivors who are
than one year (zero), or for one, two, or three high producers; I I . First-year survivors who
years, respectively. are low producers; I I I . First-year finals who
are low producers; IV. First-year finals who
Second, note on the left, spread along the
are high producers. From data furnished by
y axis, the words "personal history.'' From
Sweeney 3 for a group of 500 ordinary agents
such we are going to show that production
- Men who sell insurance on a weekly and/or
1
This paper is a slightly revised version of one pre- monthly premium payment basis as well as upon a
sented during a Research Planning Conference spon- quarterly, semiannual, or annual premium payment
sored by the Life Insurance Agency Management As- basis and who also collect most of such payments via
sociation, and held in Hartford, Connecticut, June personal calls at the policyowner's home.
:!
1-2, 1959. Sweeney, E. J. Personal communication.

126
Ability, Interest, and Aptitude 127
S u r v i v a l i n Years

Zero One Two Three


a X
»-••
OQ
p-
09
7?

Cl-3'"
Cl-3"
Cl-3

n
>-i
en
> O
o
H- (53 Q.
C
o
rr K rr
H'
en O
3
O

o
<[
L° w (Interest) High
FIG. 1. Interrelationships among interest, ability, aptitude, performance, and termination/survival.

we judge that no more than 5% of a typical tionally, by Peterson, as failures. Thus, results
group of life insurance salesman recruits fall a continuum labeled AI showing whether an
into Quadrant IV; 45% into Quadrant III; applicant is (a) more like agents in Quadrant
and 25% into each of Quadrants II and I. I, or (b) more like agents in the remaining
Utilizing these percentages to determine the three quadrants, the latter being treated, of
appropriate centers of gravity, certain vec- course, as an undifferentiated unit.
tors, soon to be mentioned, have been drawn By definition and, because of the method
to represent the correlations, and continua used to construct its predictor, the Aptitude
involved. Index, this continuum is related necessarily
As is well known, Peterson, as reported by both to production (y axis) and to termina-
Paterson (1953), following Kurtz (1946) in tion/survival (x axis). Recalling, and making
validating the Aptitude Index, has been most use of the fact that a correlation (geometri-
explicit in defining as a successful agent one cally considered) can be equated to the cosine
who survives for one year and who, during of an angle, we find the relations between the
that year, produces business in amount equal Aptitude Index vector and each of our funda-
to, or more than, that of the average survivor mental reference criteria represented by the
in his company.4 Such an agent falls in Quad- acute angles, a and /?. a shows the relation of
rant I. All other agents (those in Quadrants the Aptitude Index with production (along
II, III, and IV) have been classified tradi- the vertical axis); /3, with termination/sur-
4 vival (along the horizontal axis).
In his more recent work, in contrast with the ear-
lier from which the above was taken, Peterson has Taking note of a criticism directed fre-
described a successful agent as one who falls within quently against the foregoing definition of suc-
the top quarter of a standardized joint distribution cess, Sweeney has proposed (as have others)
of first-year production and survival. This makes that agents in Quadrant IV be counted as
the proportion of successes the same in all com-
panies. Via the definition given in the text, propor- successes. These are agents who, in spite of
tion of successes can vary from one company to termination prior to one year in the business,
another. produce, during their short stay with a com-
128 Leonard W. Ferguson

pany, at an above-average rate. The effect of But to offset this, the CI—3'" scale might be
this proposal is to shift the centers of gravity more reliable, and it would have more differ-
by which successful and unsuccessful agents ential power. This comes from the fact that
can be represented: that for successes, from it spreads over the range Rw + Rn those ap-
Point S left toward Point S'; that for failures, plicants who, on Vector CI—3, are confined to
from Point Fi downward to become Point F 2 . the range Rn. In this latter group there may
Hence, the continuum along which Sweeney be agents who, while surviving for a year, will
proposes measurement is F 2 —S' rather than not survive for three years. On Vector CI—3
Fj—S. But since the angle, <£, between vec- they will have high scores, but on Vector
tors Fi—S and F 2 —S' is small, their intercor- CI—3'", they will get low scores.
relation will be high. Therefore, the refine- As this point may seem abstruse, let's con-
ment which Sweeney proposes yields differ- sider another example. Strong (1955) once
entiation along a continuum not very different prepared two life insurance keys: one of these
from that used traditionally by Peterson. to differentiate between men-in-general and
agents who sold life insurance at a rate of
COMBINATION INVENTORY VECTORS
$100,000 per year or more; a second to dif-
Next, let's look at Section 3 of the Com- ferentiate between men-in-general and agents
bination Inventory. Containing one-half the who sold life insurance at a rate of $200,000
items in Strong's Vocational Interest Blank per year or more. He found that the latter
this section could, of course, yield many scale was much more predictive than the first.
scores. We have used however only the scale Presumably, the $200,000 producer has, in
for life insurance interest. From this we have life insurance interest, whatever is possessed
been able to predict termination/survival pro- by the $100,000 producer. This, and more.
vided production be high and held constant But even the good $100,000 man may not
(Ferguson, 1958a). Thus, by Section 3 we have what it takes, in life insurance interest,
provide measurement or differentiation along to become a $200,000 producer. Hence, in the
Vector CI—3. In other words we show, at the case of termination/survival, the man who
time of employment, the chances that an ap- survives three years must have, in life insur-
plicant is apt to be more like agents in Quad- ance interest, whatever is necessary to cause
rant I (i.e., like high producing first-year sur- survival through two years. But the two-year
vivors) or more like those in Quadrant IV survivor may or may not have, in life insur-
(i.e., like high producing first-year termina- ance interest, what is needed for three years
tors) . We do not measure, however, along the of survival.
Parallel Vector CI—3' to show differences be-
tween agents in Quadrant II (i.e., low pro- PRODUCTION EARNINGS
ducing first-year survivors) and those in Consider, next, in Fig. 1, Vectors Pi, P 2 ,
Quadrant III (i.e., low producing first-year and P 3 . These represent production in the
terminators). In the latter case, termination first-, second-, and third-year groups. With re-
can be due to lack of ability as well as to lack spect to these vectors, note several important
of interest. Therefore, interest has, at this things. First, they are parallel to each other,
low level of production, no predictive value. suggesting intercorrelations near unity. Thus,
In Fig. 1, parallel to the Vectors CI—3 and except for the possibility of greater reliability
CI—3', are two other vectors: CI—3" and and/or contamination by situational factors,
CI—3'". These represent scales that could be Vector Pi is just as useful as Vector P 3 . But
constructed to contrast first-year terminators it is'available at the end of the first year of
(a) with second-year survivors, and (b) with any given study rather than at the end of the
third-year survivors, respectively. Since these third. Second, note that these vectors corre-
vectors are parallel their intercorrelation will late not at all with the interest vectors. (The
be near unity. This being so, there would seem cosine of a 90° angle is, of course, zero.)
to be little point in trying to choose among Third, note that the production vectors cor-
them except that, in terms of time, the CI—3 relate with the AI (Aptitude Index) vector to
scale is that which first becomes available. about the same extent as do the interest vec-
Ability, Interest, and Aptitude 129

tors. By no means is this surprising for, as ob- number of weeks worked is made independently of
served, Peterson has included (traditionally) classification by year of employment. This is done
because agents generally are not sufficient in number
components of both production and survival to allow both classifications to be made simultane-
in his definition of agent success.5 But since, ously. Therefore, we have one classification when
in the Combination Inventory, by means of weeks worked within the year is taken into con-
its vocational interest section, we have been sideration; and another when year of employment is
considered. As the basis of several studies, one of
able to predict the termination/survival com- which is reported here, we retained only those cases
ponent of success independently of the pro- in which the two classifications were identical.
duction component we are motivated, of
course, to predict production independently ECONOMIC MATURITY
of termination/survival. If this is possible
(and soon we shall show that it is) we shall The studies to which we refer are several
have a basis for predicting any vector which relative to the predictive value of the per-
has as its two chief components production sonal history section of the Combination In-
and termination/survival. ventory. The items involved, much like those
Before proceeding to the task of predicting on Part I of the Aptitude Index, reflect an
production we shall need to tell how we de- applicant's educational, family, and occupa-
fine it. As most readers will know, the opera- tional background and were divided for our
tional base for the combination agent is his purposes into various groups, only one of
debit. For his services in receiving premiums, which is of present concern. This is a set con-
he is paid a collection commission. And for taining items designated, collectively, as a
his new production he is paid, of course, a measure of economic maturity.
new business commission. These statements Briefly put, economic maturity is a measure
apply to all combination agents regardless of of the extent to which an applicant has pro-
company. But right at this point comparabil- gressed economically in relation to others of
ity from one company to another stops. With- his same age group. It is based on six items:
out reviewing the many company to company privately purchased life insurance, current
variations suffice it to say that because of living expenses, and earnings: earnings last
them our procedure has been as follows: year, year before last, year before that, and
six years ago. Of all the sets of items into
From the total earnings paid to an agent in any which the personal history section of the Com-
given calendar year, we deduct his collection com-
missions. The difference is called production earnings.
bination Inventory has been divided, this set
In the ideal case, this figure represents new business has the best formulated theoretical back-
commissions only but sometimes (because of record ground. To this background we need to give
keeping procedures which preclude their isolation) it special attention.
includes renewal commissions and/or, possibly, other
items. Once production earnings are computed, agents
For many years it has been known that the
are divided into various groups according (a) to year type of item most useful in predicting success
of employment, (b) weeks worked during calendar in life insurance selling as, indeed, in many
year under consideration and, within each of these other lines of occupational endeavor has been
variables, (c) collection commission. Within each ref- that of a personal history or biographical na-
erence group which results (e.g., those having
worked a given number of years, a given number of ture. But for long years nothing in particular
weeks during a specified year, and having been paid seemed to come of this other than the many
a specified collection commission) agents are divided, attempts to expand, by empirical trial and
on the basis of production earnings, into three groups. error, the number of items which might be
As close as proves empirically possible, this is into
top, middle, and bottom thirds. involved. And, as relatively modest success
For most companies classification of agents by
has attended these efforts, there grew up the
(now) prevalent notion that from selection
5
We have reported a state of affairs more nearly research in general there need not be expected
approximating that when Kurtz first developed the any significant contribution to the general
Aptitude Index. Peterson, in his more recent work, core of ideas which constitute the essence of
appears to find that the AI vector is more highly
correlated with production than with termination/ psychology as a scientific stud}' and disci-
survival. pline. In view of this notion it gives me great
\M) Leonard W. Ferguson
Economic
Maturity High defined, are now to be found as useful (i.e.,
as predictive) items in the current Aptitude
Index. As Peterson has publicized his research
too little, his significant contribution to selec-
Net Worth tion technique has not had the popularity it
High
truly deserves.
The second advance, and the only one
2f which the author will claim as his own, is
Age
Young
that which has led to the concept, economic
maturity (Ferguson, 1958b). Viewing Peter-
son's work on the age factor, as well as other
Low studies on personal history items, the author
observed that many of the items which had
predictive value for selection seemed to have,
in addition to their age relations, some tinge
of economic significance, i.e., they concerned
Low
money, witness: life insurance ownership, cur-
rent living expenses, indebtedness, etc. More
FIG. 2. The interrelations among economic maturity, specifically than this, the}' might be related to
net worth, and age.
some overall index of economic value such as
net worth.
personal pleasure, as well as professional So, beginning where Peterson left off, the
pride, to report two significant advances. author plotted, as in Fig. 2. net worth as a
The first of these was made by Peterson function of age. Observe that the relationship,
when he utilized a fact long known but little expressed by the cosine of the angle, d, is posi-
applied in selection research. This was the tive. Applying a Peterson-type age correction
fact that many of the personal history items we obtain a factor which, while correlated
found to have predictive value are those which positively with net worth, is uncorrelated with
are related to age—life insurance ownership age. This factor, represented by the Vector
being one obvious example. Reasoned Peter- EM, is defined to be economic maturity.
son—individuals at, say, age 40 will, in ordi- Recall, now, that net worth at any given
nary circumstances, own more life insurance point in life represents the algebraic sum-
than individuals at, say, age 25. Therefore. mation of all one's accumulated income and
before one evaluates life insurance ownership expenses. Therefore, one could derive a second
for its predictive value, one should make a measure of economic maturity by considering
correction for its relation to age. To make individual items of income and expense. By
this possible Peterson developed life insurance this second method we developed the scale
ownership norms for each of several age
groups. This made it possible to give a score
TABLE 1
for life insurance ownership showing whether
PRODUCTION EARNINGS IN RELATION
an applicant is above, or below, or equivalent TO ECONOMIC MATURITY
to, the average for his own age group; rather
than above, or below, or equivalent to the Economic Maturity
average of a group of individuals regardless
of age. Peterson did this likewise for each BA A AA
Production Earnings % % %
of several other items: net worth; minimum
current living expenses; employment status; Top Third 15 20 26
length of time employed; number of depend- Middle Third 56 54 53
ents, etc. Bottom Third 20- 26 21
All these items (and others) corrected for Total 100 100 100
age, and validated individually against the
AI (Aptitude Index) continuum previously V = 15K); x 2 = 17.14; 4 df; Significance < .01 level.)
Ability, Interest, and Aptitude 131

which started this discussion: that measure on ability than on interest. Thus, aptitude, if
of economic maturity based on one's position it really be a joint function of interest and
within his own age group relative to privately ability, is itself a function of the time inter-
purchased life insurance, current living ex- val over which success is to be determined.
penses, and earnings. It is this second meas- To clarify this matter, compare Vector
ure of economic maturity that, at the moment, Fx—S with Vector F 3 —S'". The latter con-
we are utilizing to predict production of the trasts (a) three-year survivors who are high
debit agent. producers with (b) first-year terminators who
are poor producers. The former contrasts first-
PREDICTION year survivors who are high producers with
Look, next, at Table 1. There it is made all other first-year agents. Note the angles «i
evident that the higher the score on economic and fit, and compare them witli the angles a
maturity, the greater the percentage of agents and p. pi, being smaller than p, possesses a
whose production earnings are above average: larger cosine and shows that Vector F 3 —S'"
15%, 2 0 % , and 2 6 % , as economic maturity is more highly correlated with the interest
changes from below, to above average. Con- vector, CI—3'", than is Vector F1—S. a, be-
versely, the lower the score on economic ma- ing less than ai} possesses a larger cosine and
turity, the greater the percentage of appli- shows that Vector Fi—S is more highly cor-
cants whose production earnings are below related with the ability (performance) vec-
average: 2 1 % , 2 6 % , and 2 9 % as economic tor, Pi—S (or P.r—S'") than is the Vector
maturity changes from above, to below, av- F 3 —S'".
erage. Reflection will now show (again, on the as-
We have now demonstrated three things: sumption of proper relative scaling) that, in
(a) that economic maturity (i.e., a group of predicting success, the greater the time in-
personal history items) predicts production terval involved, the more important becomes
earnings. More generally, we have predicted interest and the less important becomes abil-
performance, from which the presence of abil- ity. We have, at least, this hypothesis. Made
ity is usually inferred; (b) that interest pre- explicit, we can now subject it to further
dicts termination/survival, from which some critical test.
measure of satisfaction/dissatisfaction is many REFERENCES
times inferred; and (c) that a test which looks
FERGUSON, L. W. Life insurance interest, ability, and
very much as if it were a measure of aptitude
termination of employment. Personnel Psychol.,
predicts a criterion of success having as its 1958, 11, 189-193. (a)
two chief components performance (ability) FERGUSON, L. W. Industrial psychology. Annu. Rev.
and termination/survival (interest). Hence Psychol., 1958, 9, 243-266. (b)
arises the suggestion that aptitude be con- KURTZ, A. K. Selection of successful salesmen by
test. Mgr. mag., March-April, 1946, 21(2), 11-15.
sidered a joint function of ability and interest. PATERSON, D. G. Review of Aptitude Index. No. 825
If this deduction has merit it would appear, (p. 822). In O. K. Buros (Ed.), Fourth Mental
from Fig. 1 (if our variables have been drawn Measurements Yearbook. Highland Park, New Jer-
to proper scale), that at least one other de- sey: Gryphon, 1953.
STRONG, E. K., JR. Vocational interests of men and
duction could also be made. This would be to
women. Stanford: Stanford Univer. Press, 1943.
the effect that prediction of success over a Pp. 497-498.
relatively long period of time will depend STRONG, E. K., J R . Vocational interests 18 years after
much more on interest than on ability. Con- college. Minneapolis: Univer. of Minneapolis Press,
versely, prediction of success over a relatively 1955. P. 155.
short period of time will depend much more (Received July 13, 195';)

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