information Determining the The scope of the organization’s QMS shall be available and be 4.3 Document scope of the QMS maintained as documented information. QMS and its To the extent necessary, the organization shall maintain 4.4.2 a Document processes documented information to support the operation of its processes. To the extent necessary, the organization shall retain documented QMS and its 4.4.2 b Record information to have confidence that the processes are being carried processes out as planned. Communicating the The quality policy shall be available and maintained as documented 5.2.2 a Document quality policy information. Quality objectives The organization shall maintained documented information on the 6.2.1 and planning to Document quality objectives. achieve them Monitoring and The organization shall retain appropriate documented information as 7.1.5.1 measuring Record evidence of fitness for purpose of the monitoring and measurement resources resources. Measuring equipment shall be calibrated or verified, or both, at specified intervals, or prior to use, against measurement standards Measurement 7.1.5.2 a Record traceable to international or national measurement standards; when traceability no such standard exists, the basis for calibration or verification shall be retained as documented information. The organization shall retain appropriate documented information as 7.2 d Competence Record evidence of competence. The organization’s QMS shall include documented information Documented 7.5.1 b Document determined by the organization as being necessary for the information effectiveness of the QMS. Review of the The organization shall retain documented information, as applicable, requirements for on the results of review and on any new requirements for products 8.2.3.2 Record products and and services. services Design and The organization shall consider the documented information needed 8.3.2 j development Record to demonstrate that design and development requirements have planning been met. Design and The organization shall retain documented information on design and 8.3.3 Record development inputs development inputs. Design and The organization shall apply controls to the design and development 8.3.4 f development Record process to ensure that documented information of these activities is controls retained. Design and The organization shall retain documented information on the design 8.3.5 development Record and development outputs. outputs Design and The organization shall retain documented information on design and 8.3.6 development Record development changes and the results of reviews. changes Control of The organization shall retain documented information of these externally provided activities and any necessary actions arising from the evaluations. 8.4.1 Record process, products and services The organization shall control the unique identification of the outputs Identification and 8.5.2 Record when traceability is a requirement, and shall retain documented traceability information necessary to enable traceability. When the property of a customer or external provider is lost, Property belonging damaged or otherwise found to be unsuitable for use, the 8.5.3 to customers or Record organization shall report this to the customer or external provider external providers and retain documented information on what has occurred. Type of Clause Topic documented Requirement information The organization shall retain documented information describing the 8.5.6 Control of changes Record results of the review of changes, the person(s) authorizing the change, and any necessary actions arising from the review. The organization shall retain documented information on the release Release of of products and services. The documentation shall include evidence 8.6 products and Record of conformity with the acceptance criteria and traceability to the services person(s) authorizing the release. The organization shall retain documented information that describes Control of the nonconformity, actions taken, any concessions obtained and 8.7.2 nonconforming Record identifies the authority deciding the action in respect of the outputs nonconformity. Monitoring, The organization shall retain documented information as evidence of measurement, the results [of QMS performance evaluation]. 9.1.1 Record analysis and evaluation The organization shall retain documented information as evidence of 9.2.2 f Internal audit Record the implementation of the audit program and the audit results. Management The organization shall retain documented information as evidence of 9.3.3 Record review outputs the results of management reviews. The organization shall retain documented information as evidence of Nonconformity and 10.2.2 Record the nature of the nonconformities and any subsequent actions taken corrective action and the results of any corrective action.