SHAHEED BENAZIR BHUTTO UNIVERSITY, SANGHAR CAMPUS

Knowledge Commitment Leadership

DEPARTMENT/CLASS: BBA Session-19, 2nd Semester (Midterm) Examination 2019Time Allowed: 15 Minutes
Subject: Introduction to Management Date: 00-00-2019 Roll No.
SECTION-A (MCQs)
Note: Attempt all questions, Encircle the correct answer: 10 Marks
1. The process of monitoring performance, comparing it with goals and correcting any significant
deviations is known as:
A) Planning B) Organizing C) Leading D) Controlling
2. At what level of an organization does a corporate manager operate?
A) Functional B) Operational C) Middle level D) Top level
3. Mr. A is a Manager on XYZ company; he has a reputation for being an open and honest person and
understands how to motivate employees and customers, he said to have good____________ skills.
A) Sales B) Political C) Interpersonal D) Technical
4. _________ developed a list of Managerial roles that he grouped into three categories: interpersonal
roles, informational roles, and decisional roles.
A) Henri Fayol B) Henri Mintzberg C) Sam Walton D) James Dayson
5. What are the three interpersonal roles of managers?
A) Figurehead, leader and B) Spokesperson, C) Director, D) Communicator,
liaison leader, coordinator coordinator, organizer,
disseminator spokesperson
6. Which of the following skill is most essential to get most out of the people?
A) Conceptual Skill B) Technical Skill C) Human Skill D) Mechanical Skill
7. Which of the following is the process of developing businesses to pursue trends and changes that no
one else has seen before?
A) Entrepreneurship B) Division of labor C) Evolution D) E-commerce
8. Activities such as taking visitors to dinner and attending ribbon cutting ceremonies come under which
of the following management role?
A) Leader B) Liaison C) Figurehead D) Negotiator
9. Pakistan Federal government has passed disabilities act of 2005 to protect rights of disable persons and
to give them flexibility in job. This comes under which of the following environmental sub context
A) Political/legal B) Socio-cultural C) Economic D) Technological
10. An economy in which businesses are owned by the state and prices are set by state planners.
A) Market Economy B) Socialist Economy C) Free Economy D) Both A & B
11. Which one is not a recognized key skill of management?
A) Conceptual B) Technical C) Human D) Writing
12. ______________typically includes actual and potential competitors, suppliers, and buyers.
A) General environment B) Task environment C) Industry D) Both B & C
environment
13. _____________ Includes Political and legal forces, macroeconomic forces, demographic forces, socio-
cultural forces, technological forces, and International forces.
A) Task Environment B) General C) Internal D) None of These
Environment environment
14. When managers analyze the external environment they typically look for_____________
A) Opportunities B) Threats C) Strength D) Both A & B
15. High switching costs can significantly reduce the___________
A) Economies of scale B) Bargaining power of C) Threat of D) None of these
buyer entry
16. ____________are taxes on imports, which raise their prices and make them less attractive.
A) Quotas B) Tariffs C) Tax D) All of these
17. ___________ occur whenever a good or service is sold across national borders.
A) Foreign direct B) International trade C) Transportation D) Regional trade.
Investment
 18. What is a social enterprise concerned with?
A) Running a business to B) Maximizing market C) Profit D) Providing public
create social benefits share maximization service
19. A manager transmits the information outside the organization. He is performing which of the following
role?
A) Disseminator B) Representative C) Agent D) Spokesperson
20. An agreement between a firm and a partner to establish a new enterprise in which they each take an
equity stake.
A) Wholly owned B) Joint Venture C) Franchising D) Licensing
Subsidiary

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SHAHEED BENAZIR BHUTTO UNIVERSITY, SANGHAR CAMPUS
Knowledge Commitment Leadership
DEPARTMENT/CLASS: BBASession-19, 2nd Semester (Midterm) Examination 2019 Time: 1Hr 15 Minutes
Subject: Introduction to Management Date: 00-00-2019 Roll No.

SECTION-B (ESSAY)
Note: Attempt any TWOquestions. All question carry equal marks. 20 marks
Q.No.1- Explain Ethical issues in Management.
Q.No.2- Define management and Explain Functions of management.
Q.No.3- Explain Managerial Roles with the help of Diagram.

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