Cartridge recognition issues sometimes occur with compatible or genuine Brother toner

cartridges. When you install a Brother TN2345 cartridge in your HLL2300D HLL2340DW or
HLL2365DW and the toner counter doesn’t reset, you may wish to try the following procedure.
1. Open the front cover and leave open while completing the following steps.
2. Turn the printer off.
3. Hold the ‘go’ button while turning the printer on.
4. After 3 seconds release the ‘go’ button.
5. (USER MODE) will appear.
6. Press the ‘go’ button NINE times.
7. The Wifi led will flash once.
8. Press the ‘go’ button 5 times.
9. Close the cover. Your toner is now reset
Press OK 3 times to print a status page and this will show that the toner has reset back to 100%
Note: This procedure has been tested on the HL-L2365DW printer but may work on other printers
using the TN2345 toner (HL-L2300D HL-L2340DW HL-L2365DW).

When you install a Brother TN2345 cartridge in your MFC-L2700DW and the toner counter doesn’t
reset, you may wish to try the following procedure.
1. Open the front cover and leave open while completing the following steps.
2. Display should read “Front Cover open”.
3. Hold the ‘OK’ button down for a few seconds.
4. Display should read “Replace Drum”.
5. DO NOT follow prompts on screen.
6. Type in * 0 0 (Star Zero Zero) on the keypad.
7. Close the cover. Your toner is now reset
Press Menu, 5, 4, then Start Button to print a status page and this will show that the toner has reset
back to 100%
Note: This procedure has been tested on the MFC-L2700DW printer.

To reset the 'Toner Life End' / 'Replace Toner' message on Brother HL monochrome (black
and white) printers:

1. Open the front cover and leave it open while completing the following steps.
2. Turn the printer off.
3. Hold the ‘go’ button (or ‘start’ button) while turning the printer on. All panel lights should be on.
4. Release the ‘go’ button (or ‘start’ button).
5. Press the ‘go’ button (or ‘start’ button) 2 times.
6. Pause. All panel lights should be on.
7. Press the ‘go’ button (or ‘start’ button) 5 times. The toner light should be off (the error may be
flashing). The paper light should be on or flashing.
8. Close cover. The ready light should be the only light on.

To reset the ‘Toner Life End’/'Replace Toner' message on Brother MFC monochrome (black
and white) printers:

1. Open the door and press the Clear/Back key

2. Press *00
3. Press OK
4. Do not choose anything for drum replacement. When the drum replacement menu comes up, press *
and then 00, then press OK.
 To reset the ‘Toner Life End’ / ‘Replace Toner’ message on Brother DCP, MFC and HL colour
printers:

1. With the printer powered on, open the toner access door. (You will see a ‘Cover is Open’ message
on the LCD screen.)
2. Press the ‘Clear/Back’ button to get to the ‘Reset Menu’
3. At the Reset Menu you can then scroll through the reset options for your printer’s toner cartridges.
You will get reset options for all four colours (BK, C, Y, M). If your printer takes high yield and
standard yield cartridges, there will be an option to reset either one.
4. Select the proper size and the colour of the toner cartridge you want to reset, then press OK.
5. Each cartridge must be reset individually. Press ‘1’ to reset.
6. Press ‘Clear/Back’ to get out of the menu, then close the door.
How to Solve Toner Replace Error on Brother DCP
2540 DW Duplex Photocopy Machine?

1. Press Stop or Clear for cancel pending job.

2. Open Front Cover.

3. Press Ok for 3 seconds. Then you See Drum Reset ?

Yes/No.
4. Press Start. Then your machine LCD will blank.
5. Press Up Arrow 10 times for value 10.
6. Press Ok. Then you see Accepted message.
7. Close Front Cover. Now your machine is ready to print
or photocopy.
How do I fix a "replace drum" message on
my Brother laser printer?
The Brother drum unit is a separate consumable that typically should be replaced after the use of
3 or 4 toner cartridges. If you own a Brother laser printer and you are getting a "Replace Drum"
message on your machine's display, it might be time to get a new drum. Your printer uses a page
counter to track usage, which must manually be reset every time a new drum unit is installed.
Replacement instructions vary depending on what printer model you have. Check your printer's
user guide for specific replacement instructions for your machine. These can be accessed on
Brother’s website.

We will review the drum replacement instructions for the Brother MFC-L2700DW, which uses
the TN660 toner cartridge and the DR630 drum unit. Please note, these instructions are
specific to this printer model.

First, you will need to remove the old drum and replace it with the new one:

1. Make sure that the printer is on and open the front cover.
2. Remove the toner cartridge and drum unit from the machine.
3. Push down the green lock lever and remove the toner cartridge from the drum unit.
4. Unpack the new drum unit.
5. Click the toner cartridge into the new drum unit until you hear it lock into place.
6. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right
and right to left a couple of times.
7. Install the toner cartridge and drum back into the printer.

Once the new drum is replaced, you will need to reset the drum counter:

1. Open the front cover.

2. Press and hold OK for 2 seconds.
3. Press the Up arrow key or 1 to reset the drum counter.