K Troubleshooting

K TROUBLESHOOTING
Date: 2017/10/24
bizhub C754e/C654e K TROUBLESHOOTING > 1. JAM CODE
Editado por: Hugo Luis Escalante Celular: 70865338

K TROUBLESHOOTING
1. JAM CODE
(1) JAM DISPLAY
• When the paper jam occurred, the message, the position jam occurred (number blinks), position of the remaining paper (number lights
up), and the JAM code are displayed.
NOTE
• JAM code is displayed on the jam warning screen only when the following setting is set to "Display."
[Service Mode] -> [System 2] -> [JAM Code Display Setting]
(2) Misfeed display resetting procedure

1. Open the corresponding door, clear the sheet of paper misfed, and close the door.
2. Touch “OK” displayed on the touch panel.
1.1 List of the JAM code

JAM code JAM type
10-01 Manual bypass feed section
10-02
10-10
10-40
11-01 Tray 1 feed section
11-02
11-40
12-40
13-40
14-40
15-01 LCT feed section
15-40
17-20 LCT transport section
17-30 Tray 3/4 horizontal transport section
17-31
17-40 Tray 3/4 intermediate transport roller section
17-41
20-01 Vertical transport section
20-02
20-03
20-20
30-03 2nd image transfer section
32-01 Exit section
32-05

K-1

JAM code JAM type
32-30
66-02 DF paper feed section
66-12
66-03 DF transport section
66-13
66-23
66-33
66-04 DF paper exit section
66-14
66-05 DF image reading section
66-06
66-07
66-43 DF middle transport section
66-53
71-01 During operation finisher (FS-535)
72-11 FS transport section
72-13
72-14
72-15
72-16
72-17
72-18
72-19
72-21
72-22
72-23
72-25 SD exit section
72-26
72-31 JS exit section
72-34
72-35 PI section
72-38 ZU section
72-39
72-40
72-41
72-42
72-43 PK section
72-44 ZU section
72-45
72-46
72-47
72-49 PI section
72-50
72-51
72-60 ZU section
72-61
72-62
72-64
72-81 FS staple section
72-84 SD staple section
72-85 SD transport section
72-86
72-87
72-90 FS section
73-16
75-42 RU section
75-43
92-01 Duplex pre-registration section
K-2

JAM code JAM type
92-02
92-03
92-40
93-10 Duplex transport section
99-01 Controller JAM (paper size error)
99-02 Controller JAM (controller forced stop command)
99-08 Controller JAM (finisher not starting a job)
99-09 Controller JAM (finisher not completing a job)
1.2 JAM that do not display the JAM code

JAM type Detection timing Ref. page
Manual bypass feed When the main power switch is turned ON, the tray 1 vertical transport sensor K.1.6.1 10-01, 10-02, 10-10,
section (PS4) is turned ON while the tray 1 paper feed sensor (PS5) is OFF. 10-40
Tray 1 feed section The tray 1 vertical transport sensor (PS4) is turned ON when the main power K.1.6.2 11-01, 11-02, 11-40
switch is turned ON, a door or cover is opened and closed, or a misfeed or
malfunction is reset.
When the main power switch is turned ON, the tray 1 vertical transport sensor
(PS4) is turned ON while the tray 1 paper feed sensor (PS5) is OFF.
Tray 2 feed section The tray 2 vertical transport sensor (PS12) is turned ON when the main power K.1.6.3 12-01, 12-40
switch is turned ON, a door or cover is opened and closed, or a misfeed or
Tray 3 feed section The tray 3 paper feed sensor (PS21) is blocked when the main power switch is K.1.6.4 13-01, 13-40
turned ON, a door or cover is opened and closed, or a misfeed or malfunction is
reset.
Tray 4 feed section The tray 4 paper feed sensor (PS26) is unblocked when the main power switch K.1.6.5 14-01, 14-40
is turned ON, a door or cover is opened and closed, or a misfeed or malfunction
is reset.
LCT transport section The paper feed sensor (PS3) is turned ON when the main power switch is K.1.6.7 17-20
reset.
Tray 3/4 horizontal The horizontal transport sensor (PS29) is blocked when the main power switch K.1.6.8 17-30, 17-31
transport section is turned ON, a door or cover is opened and closed, or a misfeed or malfunction
is reset.
Tray 3/4 intermediate The LCC vertical transport sensor (PS28) is turned ON when the main power K.1.6.9 17-40, 17-41
transport roller section switch is turned ON, a door or cover is opened and closed, or a misfeed or
2nd image transfer section The registration sensor (PS38) is unblocked when the main power switch is K.1.8.1 30-03
reset.
The OHP sensor (PS40) is turned ON when the main power switch is turned
ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
The paper exit sensor (PS39) is blocked when the main power switch is turned
ON.
Exit section The paper exit sensor (PC39) is unblocked when the main power switch is K.1.8.2 32-01, 32-05, 32-30
reset.
Duplex transport section The ADU paper passage sensor/1 (PS47) is blocked, or ADU paper passage K.1.11.2 93-10
sensor/2 (PS48) is unblocked when the main power switch is turned ON, a door
or cover is opened and closed, or a misfeed or malfunction is reset.
The ADU paper passage sensor/1 (PS47) or ADU paper passage sensor/2
(PS48) is blocked when the main power switch is turned ON.

K-3

1.3 Sensor layout
1.3.1 bizhub C754e/C654e
[1]
[2]
[3]
[4]
[5]
[6]
[7]
[8]
[9]
[10]
[12] [11]
[1] Paper exit sensor (PS39) [2] ADU paper passage sensor/1 (PS47)
[3]* Registration sensor (PS38) [3]* OHP sensor (PS40)
[4] ADU paper passage sensor/2 (PS48) [5] Tray 1 vertical transport sensor (PS4)
[6] Tray1 paper feed sensor (PS5) [7] Tray 2 vertical transport sensor (PS12)
[8] Tray2 paper feed sensor (PS13) [9] LCC intermediate roller sensor (PS28)
[10] Tray 4 paper feed sensor (PS26) [11] Horizontal transport sensor (PS29)
[12] Tray 3 paper feed sensor (PS21) - -
• *: Two different types of sensors are located in the area near [3].
1.3.2 DF
[3] [4] [5]
[2] [1]
[1] Exit sensor (PS7) [2] Before read sensor (PS6)
[3] Registration sensor (PS5) [4] Conveyance sensor (PS21)
[5] After separate sensor (PS4) - -

K-4

1.3.3 LU-204/LU-301
[1]
[2]
[1] Tray2 vertical transport sensor (PS12) [2] Paper feed sensor (PS3)
1.3.4 ZU-606
[4]
[1]
[2]
[3]
[1] Paper size detect board (PSDTB) [2] Paper pass sensor (PS202)
[3] Exit sensor (PS609) [4] Conveyance sensor (PS601)

K-5

1.3.5 FS-535/PK-521/SD-512
[10]
[1]
[2]
[3]
[4]
[9]
[5]
[8]
[7]
[6]
[1] Z-fold punch regist sensor (PS2) [2] PK punch hole position sensor/2 (PS301)
[3] FNS entrance sensor (PS1) [4] RU transport sensor (PS60)
[5] SD entrance sensor (PS1) [6] Stacker paper sensor (PS3)
[7] SD exit sensor (PS12) [8] Staples stacker empty sensor (PS15)
[9] Stacker entrance sensor (PS3) [10] Sub tray exit sensor (PS8)
1.3.6 JS-602
[1]
[1] Job tray paper exit sensor (PS402) - -

K-6

1.3.7 PI-505
[1]
[2]
[3]
[1] Paper entrance sensor /Up (PS201) [2] Paper entrance sensor /Lw (PS206)
[3] FNS pass sensor (PS1) - -
1.3.8 FS-534/PK-520/SD-511
[4]
[10] [3]
[2] [1]
[5]
[6]
[7]
[8]
[9]
[1] RU entrance sensor (PS2) [2] FNS entrance sensor (PS4)

[3] Punch position sensor (PS2) [4] Sub tray exit sensor (PS8)
[5] Saddle exit sensor (PS5) [6] Staple stacker paper detection sensor (PS31)
K-7

[7] Saddle entrance sensor (PS1) [8] Center staple/fold stacker paper detect sensor (PS3)
[9] Fold exit sensor (PS12) [10] Maintray exit sensor (PS16)
1.4 Initial check items

• When a paper misfeed occurs, first perform the following initial check items.
Check item Action
Does paper meet product specifications? Replace paper.
Is the paper curled, wavy, or damp? Replace paper.
Instruct user on proper paper storage.
Is a foreign object present along the paper path, or is the paper path deformed or Clean the paper path or replace the part on the paper
worn? path if necessary.
Are rolls/rollers dirty, deformed, or worn? Clean the defective roll/roller.
Replace the defective roll/roller.
Are the paper size and the detected paper size by the edge guide are matching? Adjust the edge guide to match the paper size.
Are the actuators operating correctly? Correct the defective actuator.
Replace the defective actuator.
1.5 Jam when thin or thick paper is fed

1.5.1 Paper jam for thin paper
If paper jams occur while feeding thin paper (52 g/m2 (13 13/16 lb)) from the tray 1 or the tray 2, adjust the paper pick-up pressure of the tray 1
or the tray 2 to apply the pick-up pressure for thin paper to the tray. However, if the pick-up pressure is changed to the one for thin paper, jam
may occur especially when thick paper is used.
I.16.2.4 Pick-up pressure adjustment of the tray 1/2
1.5.2 Paper jam for thick paper

If paper jams occur while feeding thick paper from the manual bypass, adjust the separator roller pressure of the manual bypass to apply the
separator roller pressure for thick paper to the tray. However, if the separator roller pressure is changed to the one for thick paper, jam may
occur especially when thin paper is used.
I.16.3.2 Separator roller pressureadjustment of the bypass tray
1.6 1#-##
1.6.1 10-01, 10-02, 10-10, 10-40
(1) Contents
JAM type Manual bypass feed section
JAM code 10-01, 10-02, 10-10, 10-40

Detection timing The leading edge of the paper does not turn ON the tray 1 vertical transport sensor (PS4) even after the
10-01
lapse of a given period of time after the manual bypass starts to feed paper.
For paper fed from the manual bypass, loop forming has not been complete before a sheet enters the
10-02 registration roller because the rise timing of load to perform registration is earlier than the rise timing of
load to form a loop.
• The bypass paper limit sensor (PS35) is not blocked after the lapse of a predetermined period of time
after the paper lifting plate is started to be raised from the standby position to the paper feed position.
10-10 • For paper fed from the manual bypass tray, the bypass paper lower sensor (PS36) is not blocked after
the lapse of a predetermined period of time after the paper lifting plate is started to be lowered from
the paper feed position to the standby position.
For paper fed from the manual bypass, the image write start signal permit continues to be disabled for a
10-40
predetermined period of time after the timing of the image write start signal output.
When the main power switch is turned ON, the tray 1 vertical transport sensor (PS4) is turned ON while
-
the tray 1 paper feed sensor (PS5) is OFF.
Misfeed processing Manual bypass tray door
location
Relevant parts • Bypass paper feed motor (M27)
• Tray 1 vertical transport sensor (PS4)
• Bypass upper limit sensor (PS35)
• Bypass lower limit sensor (PS36)
• Paper feed/transport drive board (PFTDB)
• Printer control board (PRCB)
(2) Procedure
Step Action Control signal Location of electrical component
1 Initial check items - -
2 PS4 I/O check, sensor check PFTDB CN15-8 (ON) 2-P
3 PS35 I/O check, sensor check PFTDB CN9-10 (ON) 11 to 12-P

K-8

5 M27 operation check PFTDB CN9-1 to 4 11-P
6 PFTDB ICP3 or ICP12 conduction check - -
7 Replace PFTDB - -
8 PRCB ICP13 conduction check - -
9 Replace PRCB - -
• Link to the wiring diagram (N.1. bizhub C754e/C654e)
1.6.2 11-01, 11-02, 11-40

(1) Contents
JAM type Tray 1 feed section
JAM code 11-01, 11-02, 11-40
Detection timing The leading edge of the paper does not turn ON the tray 1 vertical transport sensor (PS4) even after the
11-01
lapse of a given period of time after the tray 1 starts to feed paper.
For paper fed from the tray 1, due to a delay in paper arrival, loop forming in front of the registration
11-02
roller is not complete before the rise timing of the registration motor.
For paper fed from the tray 1, the image write start signal permit continues to be disabled for a
11-40
The tray 1 vertical transport sensor (PS4) is turned ON when the main power switch is turned ON, a door
-
or cover is opened and closed, or a misfeed or malfunction is reset.
When the main power switch is turned ON, the tray 1 vertical transport sensor (PS4) is turned ON while
-
the tray 1 paper feed sensor (PS5) is OFF.
Misfeed processing Manual bypass tray door
location
Relevant parts • Take-up motor (M22)
• Tray 1 paper feed clutch (CL1)
• Tray 1 paper feed sensor (PS5)
(2) Procedure

4 CL1 operation check PFTDB CN15-14 (REM) 2-P
5 M22 operation check PFTDB CN7-5 to 8 12-X
6 PFTDB ICP1, ICP3, ICP12 or ICP17 conduction check - -
7 Replace PFTDB - -
9 Replace PRCB - -
1.6.3 12-01, 12-40

(1) Contents
JAM code 12-01, 12-40
Detection timing The leading edge of the paper does not turn ON the tray 2 vertical transport sensor (PS12) even after
12-01
the lapse of a given period of time after the tray 2 starts to feed paper.
12-40
The tray 2 vertical transport sensor (PS12) is turned ON when the main power switch is turned ON, a
-
door or cover is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing Lower right door
location

K-9

(2) Procedure
4 CL2 operation check PFTDB CN13-1 (REM) 3-P
6 PFTDB ICP1, ICP3, ICP12 or ICP18 conduction check - -
7 Replace PFTDB - -
9 Replace PRCB - -
1.6.4 13-01, 13-40

(1) Contents
JAM code 13-01, 13-40
Detection timing The leading edge of the paper does not block the tray 3 paper feed sensor (PS21) even after the lapse
13-01
of a given period of time after the tray 3 starts to feed paper.
13-40
The tray 3 paper feed sensor (PS21) is blocked when the main power switch is turned ON, a door or
-
cover is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing Tray 3/4 horizontal transport unit
location
Relevant parts • LCC transport motor (M25)
(2) Procedure
2 PS21 I/O check, sensor check PFTDB CN20-9 (ON) 6-X

3 CL5 operation check PFTDB CN19-5 (REM) 5-X
6 Replace PFTDB - -
8 Replace PRCB - -
1.6.5 14-01, 14-40

(1) Contents
JAM code 14-01, 14-40
Detection timing The leading edge of the paper does not unblock the tray 4 paper feed sensor (PS26) even after the
14-01
lapse of a given period of time after the tray 4 starts to feed paper.
14-40
The tray 4 paper feed sensor (PS26) is unblocked when the main power switch is turned ON, a door or
-
location
Relevant parts • LCC transport motor (M25)

K-10

(2) Procedure
6 Replace PFTDB - -
8 Replace PRCB - -
1.6.6 15-01, 15-40

(1) Contents
JAM type LCT feed section
JAM code 15-01, 15-40
Detection timing The leading edge of the paper does not block the paper feed sensor (PS3) even after the lapse of a
15-01
given period of time after the LCT starts to feed paper.
For paper fed from the LCT, the image write start signal permit continues to be disabled for a
15-40
location
Relevant parts • Paper feed motor (M2)
• Paper feed sensor (PS3)
• LU drive board (LUDB)
(2) Procedure
2 PS3 I/O check, sensor check LUDB CN5-8 (ON) LU-204/LU-301 4-G
3 M2 operation check LUDB CN4-5 to 8 LU-204/LU-301 3-G
4 Replace LUDB (LU-204/LU-301) - -
5 Replace PFTDB - -
• Link to the wiring diagram (N.2.2 Large capacity unit LU-204)
1.6.7 17-20
(1) Contents
JAM type LCT transport section
JAM code 17-20
Detection timing The tray 2 vertical transport sensor (PS12) is not turn ON even after the set period of time has elapsed
17-20
after the paper feed sensor (PS3) turns ON.
The paper feed sensor (PS3) is turned ON when the main power switch is turned ON, a door or cover is
-
opened and closed, or a misfeed or malfunction is reset.
location
Relevant parts • 2nd transfer pressure motor (M3)
• Paper feed sensor (PS3)
• LU drive board (LUDB)
(2) Procedure
2 PS3 I/O check, sensor check LUDB CN5-8 (ON) LU-204/LU-301 4-G
4 M3 operation check LUDB CN4-1 to 4 LU-204/LU-301 3-G
5 Replace LUDB (LU-204/LU-301) - -
6 PFTDB ICP13 conduction check - -
7 Replace PFTDB - -
K-11

1.6.8 17-30, 17-31

(1) Contents
JAM type Tray 3/4 horizontal transport section
JAM code 17-30, 17-31
Detection timing The horizontal transport sensor (PS29) is not blocked even after the lapse of a given period of time after
17-30
the paper has blocked the tray 3 paper feed sensor (PS21).
The LCC vertical transport sensor (PS28) is not unblocked even after the lapse of a given period of time
17-31
after the paper has blocked the horizontal transport sensor (PS29).
The horizontal transport sensor (PS29) is blocked when the main power switch is turned ON, a door or
-
Misfeed processing Tray 3/4 horizontal transport unit
location
Relevant parts • LCC t ransport motor (M25)
• Tray 3 transport clutch (CL6)
• Horizontal transport clutch (CL3)
• Horizontal transport sensor (PS29)
• LCC vertical transport sensor (PS28)
(2) Procedure
9 Replace PFTDB - -
11 Replace PRCB - -
1.6.9 17-40, 17-41

(1) Contents
JAM type Tray 3/4 intermediate transport roller section
JAM code 17-40, 17-41
Detection timing A sheet of paper does not turn ON the LCC vertical transport sensor (PS28) after a predetermined
17-40
period of time has elapsed since the sheet unblocks the tray 4 paper feed sensor (PS26).
A sheet of paper does not turn ON the tray 2 vertical transport sensor (PS12) after a predetermined
17-41
period of time has elapsed since the sheet turns ON the LCC vertical transport sensor (PS28).
The LCC vertical transport sensor (PS28) is turned ON when the main power switch is turned ON, a
-
door or cover is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing • Lower right door
location • Tray 3/4 horizontal transport unit
Relevant parts • Tray 2 vertical transport sensor (PS12)
• LCC vertical transport sensor (PS28)
• LCC Transport motor (M25)
• LCC Vertical transport motor (M26)
• Tray 2 vertical transport motor (M7)
(2) Procedure
2 PS12 check, sensor check PFTDB CN14-2 (ON) 3-P
K-12

3 PS26 check, sensor check PFTDB CN22-3 (ON) 8-X
6 M26 operation check PFTDB CN16-1 to 4 10 to 11-X
8 PFTDB ICP1, ICP2 or ICP14 conduction check - -
9 Replace PFTDB - -
11 Replace PRCB - -
1.7 2#-##
1.7.1 20-01, 20-02, 20-03, 20-20
(1) Contents
JAM type Vertical transport section
JAM code 20-01, 20-02, 20-03, 20-20
Detection timing The registration sensor (PS38) is not unblocked even after the lapse of a given period of time after the
20-01
paper has turned ON the tray 1 vertical transport sensor (PS4).
For paper fed from the tray 1/2/3/4 or LU-301/LU-204, loop forming has not been complete before a
20-02 sheet enters the registration roller because the rise timing of load to perform registration is earlier than
the rise timing of load to form a loop.
The OHP sensor (PS40) is not turned ON even after the lapse of a given period of time after the paper
20-03
has turned ON the tray 1 vertical transport sensor (PS4).
The tray 1 vertical transport sensor (PS4) is not turned ON even after the lapse of a given period of time
20-20
after the paper has turned ON the tray2 vertical transport sensor (PS12).
Misfeed processing • Manual bypass tray door
location • Lower right door
Relevant parts • Tray 1 vertical transport motor (M5)
• Tray 2 vertical transport motor (M7)
• LCC vertical transport motor (M26)
• Registration sensor (PS38)
• OHP sensor (PS40)

(2) Procedure
5 PS40 I/O check, sensor check PFTDB CN3-3 (REM) 4-P
9 PFTDB ICP3, ICP12 or ICP14 conduction check - -
10 Replace PFTDB - -
12 Replace PRCB - -
1.8 3#-##
1.8.1 30-03
(1) Contents
JAM type 2nd image transfer section
JAM code 30-03
Detection timing The leading edge of paper does not unblock the exhaust sensor (PS39) since the registration motor (M2)
30-03
is activated.

K-13

The registration sensor (PS38) is unblocked when the main power switch is turned ON, a door or cover
-
is opened and closed, or a misfeed or malfunction is reset.
The OHP sensor (PS40) is turned ON when the main power switch is turned ON, a door or cover is
-
- The paper exit sensor (PS39) is unblocked when the main power switch is turned ON.
Misfeed processing Upper right door
location
Relevant parts • Registration motor (M2)
• Fusing motor (M30)
• Paper exit sensor (PS39)
(2) Procedure
M30 operation check PRCB CN30-4 (REM)
6 4-K
PRCB CN30-7 (LOCK)
7 Replace PFTDB - -
9 Replace PRCB - -
1.8.2 32-01, 32-05, 32-30

(1) Contents
JAM type Exit section
JAM code 32-01, 32-05, 32-30
Detection timing The ADU paper passage sensor/1 (PS47) is not blocked even after the lapse of a given period of time
32-01
after the switchback sequence is started.
The paper exit sensor (PS39) is not blocked even after the lapse of a given period of time after the paper
32-05
has unblocked PS39.
32-30 Heating roller assy had a trouble rotating while printing.
The paper exit sensor (PS39) is unblocked when the main power switch is turned ON, a door or cover is
-
Misfeed processing Upper right door
location
Relevant parts • Exit motor (M4)
• Fusing motor (M30)
• Switchback motor (M33)
• Gate switch solenoid (SD1)
• Paper exit sensor (PS39)
• ADU paper passage sensor/1 (PS47)
(2) Procedure
4 M4 operation check PRCB CN27-14 to 17 11-K
M30 operation check PRCB CN30-4 (REM)
5 4-K
PRCB CN30-7 (LOCK)
6 M33 operation check PRCB CN27-10 to 13 11-K
7 SD1 operation check PRCB CN27-4 (REM) 10-K
8 Replace PFTDB - -
9 PRCB ICP19 or ICP21 conduction check - -
10 Replace PRCB - -
K-14

1.9 6#-##
1.9.1 66-02, 66-12
(1) Contents
JAM type DF paper feed section
JAM code 66-02, 66-12
Detection timing The after separate sensor (PS4) is not turned ON even after a lapse of a given period of time after the
66-02
take-up motor (M2) is turned ON.
The size of the original on the tray detected by DF does not match the size of the original detected by
66-12
the main unit.
Misfeed processing Feed cover
location
• After separate sensor (PS4)
• Length sensor/1 (PS10)
• DF control board (DFCB)
(2) Procedure
2 PS4 I/O check, sensor check DFCB CN5-5 (ON) DF-702 11-C
6 M2 operation check DFCB CN8-1 to 6 DF-702 1 to 2-C
7 DFCB ICP2 conduction check - -
8 Replace DFCB - -
• Link to the wiring diagram (N.2.1 Reverse automatic document feeder DF-702)
1.9.2 66-03, 66-13, 66-23, 66-33

(1) Contents
JAM type DF transport section

JAM code 66-03, 66-13, 66-23, 66-33
Detection timing The after separate sensor (PS4) is not turn OFF even after the lapse of a given period of time after the
66-03
paper has turned ON the PS4.
The registration sensor (PS5) is not turned ON even after a lapse of a given period of time after the
66-13
paper has unblocked the after conveyance sensor (PS21).
The registration sensor (PS5) is not turned OFF even after a lapse of given period of time after the after
66-23
the paper has blocked the conveyance sensor (PS21).
The before read sensor (PS6) is not turned ON after a lapse of a given time after a loop is formed and
66-33
the registration motor (M3) is activated.
Misfeed processing • Feed cover
location • Transportation cover
Relevant parts • Registration motor (M3)
• Take-up motor (M2)
• Before read sensor (PS6)
(2) Procedure
4 PS6 I/O check, sensor check DFCB CN9-5 (ON) DF-702 3 to 4-C
7 DFCB ICP3 or ICP15 conduction check - -
8 Replace DFCB - -
K-15

1.9.3 66-04, 66-14

(1) Contents
JAM type DF paper exit section
JAM code 66-04, 66-14
Detection timing The exit sensor (PS7) is not unblocked even after a lapse of a given period of time after the paper has
66-04
turned ON the before read sensor (PS6).
The exit sensor (PS7) is not blocked even after a lapse of a given period of time after the paper has
66-14
turned OFF the before read sensor (PS6).
• Opening and closing guide
Relevant parts • Exit motor (M4)
• Exit sensor (PS7)
(2) Procedure
4 M4 operation check DFCB CN7-1 to 4 DF-702 3-C
5 Replace DFCB - -
1.9.4 66-05, 66-06, 66-07

(1) Contents
JAM type DF image reading section
JAM code 66-05, 66-06, 66-07
Detection timing The before read sensor (PS6) is not turned OFF even after a lapse of a given period of time after paper
66-05
has turned OFF the registration sensor (PS5).
The before read sensor (PS6) is turned ON earlier than a given period of time after the paper has turned
66-06
OFF the before read sensor (PS6) during original transportation.

Due to a remaining sheet of paper that has not been detected by sensors, before the start of a job, a
66-07
sensor detects the sheet at an unexpected timing.
• Opening and closing guide
Relevant parts • Reading motor (M1)
• Reading roller pressure/retraction motor (M6)
(2) Procedure
2 Make the adjustment of original stop position. - -
5 M1 operation check DFCB CN15-1 to 4 DF-702 2-C
6 M6 operation check DFCB CN4-19 (ON) DF-702 10-C
7 DFCB ICP1 or ICP16 conduction check - -
8 Replace DFCB - -
1.9.5 66-43, 66-53

(1) Contents
JAM type DF middle transport section
JAM code 66-43, 66-53

K-16

Detection timing The conveyance sensor (PS21) is not unblocked even after a lapse of a given period of time after the
66-43
paper has turned ON the after separate sensor (PS4).
The conveyance sensor (PS21) is not blocked even after a lapse of a given period of time after the
66-53
paper has turned OFF the after separate sensor (PS4).
• Registration motor (M3)
• Conveyance roller sensor (PS21)
(2) Procedure
6 Replace DFCB - -
1.10 7#-##
1.10.1 71-01
(1) Contents
JAM type During operation finisher (FS-535)
JAM code 71-01
Detection timing During the printing operation to the finisher, the front door of finisher
71-01 <When FS-535 is installed>
is opened.
Misfeed processing Front door
location
Relevant parts <When FS-535 is installed> • FNS door open/close switch (SW1)
• FS control board (FSCB)
(2) Procedure
2 SW1 I/O check, sensor check FSCB CN5-1 (ON) FS-535 L-5
3 Replace FSCB - -
• Link to the wiring diagram (N.2.7 Finisher FS-535)
1.10.2 72-11
(1) Contents
JAM type FS transport section
JAM code 72-11
Detection timing <When FS-535 is installed> The Z-fold punch regist sensor (PS2) is not turned ON even after the
72-11 set period of time has elapsed after the FNS entrance sensor (PS1)
is turned ON by the paper.
location
Relevant parts <When FS-535 is installed> • FNS entrance sensor (PS1)
• Z-fold punch regist sensor (PS2)
(2) Procedure
When FS-535 is installed
2 PS1 I/O check, sensor check FSCB CN2-8 (ON) FS-535 1-J to K
3 PS2 I/O check, sensor check FSCB CN14-10 (ON) FS-535 7-D
4 Replace FSCB - -

K-17

1.10.3 72-13
(1) Contents
JAM code 72-13
Detection timing <When FS-535 is installed> The Z-fold punch regist sensor (PS2) is not turn OFF even after the
72-13
set period of time has elapsed after it turns ON.
location
Relevant parts <When FS-535 is installed> • Z-fold punch regist sensor (PS2)
(2) Procedure
3 Replace FSCB - -
1.10.4 72-14
(1) Contents
JAM code 72-14
Detection timing <When FS-534 is installed> The staple stacker paper detection sensor (PS31) is not turned ON
even after the set period of time has elapsed after the saddle exit
sensor (PS5) is turned ON by the paper.
72-14
<When FS-535 is installed> The SD exit sensor (PS12) is not turned ON even after the set period
of time has elapsed after the Z-fold punch regist sensor (PS2) is
turned ON by the paper.
location
Relevant parts <When FS-534 is installed> • Saddle exit sensor (PS5)
• Staple stacker paper detection sensor (PS31)

<When FS-535 is installed> • Z-fold punch regist sensor (PS2)
• SD exit sensor (PS12)
(2) Procedure
2 PS5 I/O check, sensor check FSCB J5-2 (ON) FS-534 10-K
3 PS31 I/O check, sensor check FSCB J12-11 (ON) FS-534 6-C
4 Replace FSCB - -
2 PS2 I/O check, sensor check FSCB CN14-10 (ON) FS-535 D-7
3 PS12 I/O check, sensor check FSCB CN14-13 (ON) FS-535 D-7 to 8
4 Replace FSCB - -
1.10.5 72-15
(1) Contents
JAM code 72-15
Detection timing <When FS-534 is installed> The staple stacker paper detection sensor (PS31) is not turn OFF
72-15
even after the set period of time has elapsed after it turns ON.

K-18

location
Relevant parts <When FS-534 is installed> • Staple stacker paper detection sensor (PS31)
(2) Procedure
3 Replace FSCB - -
1.10.6 72-16
(1) Contents
JAM code 72-16
Detection timing <When FS-534 is installed> The FNS entrance sensor (PS4) is not turned ON even after the set
period of time has elapsed after the RU entrance sensor (PS2) is
blocked by the paper.
72-16
<When FS-535 is installed> The FNS entrance sensor (PS1) is not turned ON even after the set
period of time has elapsed after the RU transport sensor (PS60) is
Misfeed processing Horizontal conveyance cover
location
Relevant parts <When FS-534 is installed> • RU entrance sensor (PS2)
• FNS entrance sensor (PS4)
<When FS-535 is installed> • RU transport sensor (PS60)
(2) Procedure

4 Replace FSCB - -
2 PS60 I/O check, sensor check RUCB CN206-3 (ON) FS-535 3-P to Q
4 Replace FSCB - -
1.10.7 72-17
(1) Contents
JAM code 72-17
Detection timing <When FS-534 is installed> The FNS entrance sensor (PS4) is not turned OFF even after the set
72-17
period of time has elapsed after it is turned ON by the paper.
location
(2) Procedure
K-19

3 Replace FSCB - -
1.10.8 72-18
(1) Contents
JAM code 72-18
Detection timing <When FS-534 is installed> • The saddle exit sensor (PS5) is not turned ON even after the set
period of time has elapsed after the FNS entrance sensor (PS4) is
turned ON by the paper.
• While the buffer is controlled, the saddle exit sensor (PS5) is not
72-18 tuned ON even after the set period of time has elapsed after the
reverse rotation drive is started.
<When FS-535 is installed> The stacker entrance sensor (PS3) is not turned ON even after the
set period of time has elapsed after the Z-fold punch regist sensor
(PS2) is turned ON by the paper.
location
• Saddle exit sensor (PS5)
• Stacker entrance sensor (PS3)
(2) Procedure
4 Replace FSCB - -

3 PS3 I/O check, sensor check FSCB CN21-5 (ON) FS-535 7-L
4 Replace FSCB - -
1.10.9 72-19
(1) Contents
JAM code 72-19
Detection timing <When FS-534 is installed> The saddle exit sensor (PS5) is not turn OFF even after the set
period of time has elapsed after it turns ON.
72-19
<When FS-535 is installed> The stacker entrance sensor (PS3) is not turn OFF even after the set
period of time has elapsed after it turns ON.
location
Relevant parts <When FS-534 is installed> • Saddle exit sensor (PS5)
<When FS-535 is installed> • Stacker entrance sensor (PS3)
(2) Procedure

K-20

3 Replace FSCB - -
3 Replace FSCB - -
1.10.10 72-21
(1) Contents
JAM code 72-21
Detection timing <When FS-534 is installed> The main tray exit sensor sensor (PS16) is not turn OFF even after
the set period of time has elapsed after the start of exiting paper.
72-21
<When FS-535 is installed> The staples stacker empty sensor (PS15) is not turn OFF even after
the set period of time has elapsed after the start of exiting paper.
location
Relevant parts <When FS-534 is installed> • Main tray exit sensor (PS16)
<When FS-535 is installed> • Staples stacker empty sensor (PS15)
(2) Procedure
2 PS16 I/O check, sensor check FSCB J9<B>-2 (ON) FS-534 9-C
3 Replace FSCB - -

3 Replace FSCB - -
1.10.11 72-22
(1) Contents
JAM code 72-22
Detection timing <When FS-534 is installed> The sub tray exit sensor (PS8) is not blocked even after the set
period of time has elapsed after the paper reaches the paper
transport acceleration point.
72-22
<When FS-535 is installed> The sub tray exit sensor (PS8) is not blocked even after the set
period of time has elapsed after the Z-fold punch regist sensor (PS2)
is turned ON by the paper.
location
Relevant parts <When FS-534 is installed> • Sub tray exit sensor (PS8)
• Sub tray exit sensor (PS8)
(2) Procedure

K-21

3 Replace FSCB - -
4 Replace FSCB - -
1.10.12 72-23
(1) Contents
JAM code 72-23
Detection timing <When FS-534 is installed> The sub tray exit sensor (PS8) is not blocked even after the set
period of time has elapsed after it unblocked.
72-23
<When FS-535 is installed> The sub tray exit sensor (PS8) is not blocked even after the set
period of time has elapsed after it unblocked.
location
Relevant parts <When FS-534 is installed> • Sub tray exit sensor (PS8)
<When FS-535 is installed> • Sub tray exit sensor (PS8)
(2) Procedure
3 Replace FSCB - -

3 Replace FSCB - -
1.10.13 72-25, 72-26

(1) Contents
JAM type SD exit section
JAM code 72-25, 72-26
Detection timing <When FS-534+SD-511 is The fold exit sensor (PS12) is not turned ON by the paper even after
installed> the set period of time has elapsed after the half-fold exit operation
started.
72-25
<When FS-535+SD-512 is The SD exit sensor (PS12) is not turned ON by the paper even after
installed> the set period of time has elapsed after the half-fold exit operation
started.
<When FS-534+SD-511 is The fold exit sensor (PS12) is not turned OFF even after the set
installed> period of time has elapsed after it is turned ON by the paper.
72-26
<When FS-535+SD-512 is The SD exit sensor (PS12) is not turned OFF even after the set
installed> period of time has elapsed after it is turned ON by the paper.
Misfeed processing • Front door
location • Stacker unit
Relevant parts <When FS-534+SD-511 is installed> • Fold exit sensor (PS12)
• SD drive board (SDDB)

K-22

<When FS-535+SD-512 is installed> • Paper transport belt motor (M34)
• SD exit sensor (PS12)
(2) Procedure
When FS-534+SD-511 is installed
2 PS12 I/O check, sensor check SDDB J9-2 (ON) SD-511 5-G
3 Replace SDDB - -
4 Replace FSCB - -
• Link to the wiring diagram (N.2.5 Saddle stitcher SD-511)
3 M34 operation check SDDB CN1-1 to 11 SD-512 17-D
4 Replace SDDB - -
5 Replace FSCB - -
• Link to the wiring diagram (N.2.9 Saddle sticher SD-512)
1.10.14 72-31, 72-34

(1) Contents
JAM type JS exit section
JAM code 72-31, 72-34
Detection timing The job tray paper exit sensor (PS402) is not turned ON even after the set period of time has elapsed
72-31
after the z-fold Punch regist sensor (PS2) is turned ON by the paper.
The job tray paper exit sensor (PS402) is not turn OFF even after the set period of time has elapsed
72-34
after it turns ON.
Misfeed processing Separator cover
location
Relevant parts • Job tray paper exit sensor (PS402)
(2) Procedure
3 Replace FSCB - -
1.10.15 72-35
(1) Contents
JAM type PI section
JAM code 72-35
Detection timing • When a paper is fed from the upper tray, the paper entrance sensor /Lw (PS206) is not turned ON
even after the set period of time has elapsed after the paper entrance sensor /Up (PS201) is turned
ON by the paper.
72-35
• When a paper is fed from the lower tray, The paper entrance sensor /Lw (PS206) is not turned ON
even after the set period of time has elapsed after the transfer clutch /Lw (CL202) is turned ON by the
paper.
Misfeed processing Upper door
location
Relevant parts • Transfer clutch /Lw (CL202)
• Paper entrance sensor /Up (PS201)
• Paper entrance sensor /Lw (PS206)
• PI drive board (PIDB)
(2) Procedure
K-23

2 PS201 I/O check, sensor check PIDB CN53<A>-2 (ON) PI-505 8-C to D
4 CL202 operation check PIDB CN56-1 (ON) PI-505 7-C to D
5 Replace PIDB - -
6 Replace FSCB - -
• Link to the wiring diagram (N.2.10 Post inserter PI-505)
1.10.16 72-38
(1) Contents
JAM type ZU section
JAM code 72-38
Detection timing None of the leading, trailing, or side edge sensor on the paper size detect board (PSDTB) is turned ON
72-38 even after the set period of time has elapsed after the RU transport sensor (PS60) in the horizontal
transport unit is turned ON by the paper.
location
Relevant parts • RU transport sensor (PS60)
• Paper size detect board (PSDTB)
• RU control board (RUCB)
• ZU control board (ZUCB)
(2) Procedure
3 PSDTB I/O check, sensor check ZUCB CN2-1 to 10 ZU-606 9 to 10-C to D
4 RUCB ICP1 conduction check - -
5 Replace RUCB - -
6 Replace ZUCB - -
• Link to the wiring diagram (N.2.6 Z folding unit ZU-606)
1.10.17 72-39
(1) Contents
JAM type ZU section
JAM code 72-39
Detection timing None of the leading, trailing, or side edge sensor on the paper size detect board (PSDTB) is turned OFF
72-39
even after the set period of time has elapsed after one of these sensors is turned ON by the paper.
location
Relevant parts • Paper size detect board (PSDTB)
(2) Procedure
3 Replace ZUCB - -
1.10.18 72-40
(1) Contents
JAM type ZU section
JAM code 72-40
Detection timing The conveyance sensor (PS601) is not turned ON even after the set period of time has elapsed after the
72-40
leading, trailing, or side sensor on the paper size detect board (PSDTB) is turned ON by the paper.
location

K-24

Relevant parts • Paper size detect board (PSDTB)
• Conveyance sensor (PS601)
(2) Procedure
3 PS601 I/O check, sensor check ZUCB CN4-2 (ON) ZU-606 4-C
4 Replace ZUCB - -
1.10.19 72-41, 72-42

(1) Contents
JAM type ZU section
JAM code 72-41, 72-42
Detection timing When the second fold is started in Z-fold mode, the conveyance sensor (PS601) is not switched from
72-41
ON to OFF by the paper after the set period of time has elapsed.
After the second fold is completed in Z-fold mode, the conveyance sensor (PS601) is not switched from
72-42
ON to OFF by the paper even after the set period of time has elapsed.
Misfeed processing • Front door <72-41, 72-42>
location • Z folding/conveyance unit <72-41>
Relevant parts • Conveyance sensor (PS601)
(2) Procedure
3 Replace ZUCB - -
1.10.20 72-43
(1) Contents
JAM type PK section

JAM code 72-43
Detection timing <When FS-534+PK-520 is The punch position sensor (PS2) is not unblocked after a lapse of a
installed> given time after the punch drive motor (M1) starts rotating.
72-43 <When FS-535+PK-521 is The PK punch hole position sensor/2 (PS301) is not unblocked after
installed> a lapse of a given time after the punch drive motor (M301) starts
rotating.
location
Relevant parts <When FS-534+PK-520 is installed> • Punch drive motor (M1)
• Punch position sensor (PS2)
<When FS-535+PK-521 is installed> • Punch drive motor (M301)
• PK punch hole position sensor/2 (PS301)
• Punch control board (PKCB)
(2) Procedure
When FS-534+PK-520 is installed
2 PS2 I/O check, sensor check FSCB J7-2 (ON) FS-534 (PK-520) 6-K
3 M1 operation check FSCB J7-7 to 8 FS-534 (PK-520) 7-K
4 Replace FSCB - -
When FS-535+PK-521 is installed

K-25

2 PS301 I/O check, sensor check PKCB CN36-5 (ON) PK-521 3-C
3 M301 operation check PKCB CN35-1 to 3 PK-521 2-C
4 ReplacePKCB - -
5 Replace FSCB - -
• Link to the wiring diagram (N.2.8 Punch kit PK-521)
1.10.21 72-44
(1) Contents
JAM type ZU section
JAM code 72-44
Detection timing The exit sensor (PS609) is not turned ON even after the set period of time has elapsed after the leading,
72-44
trailing, or side edge sensor on the paper size detect board (PSDTB) is turned ON by the paper.
location
Relevant parts • Exit sensor (PS609)
(2) Procedure
4 Replace ZUCB - -
1.10.22 72-45
(1) Contents
JAM type ZU section
JAM code 72-45
Detection timing The exit sensor (PS609) is not turned ON even after the set period of time has elapsed after the RU
72-45
transport sensor (PS60) in the horizontal transport unit is turned ON by the paper.

location
Relevant parts • RU transport sensor (PS60)
(2) Procedure
2 PS60 I/O check, sensor check RUCB CN206-3 (ON) FS-535 3-P~Q
5 Replace RUCB - -
6 Replace ZUCB - -
1.10.23 72-46
(1) Contents
JAM type ZU section
JAM code 72-46
Detection timing 72-46 The exit sensor (PS609) is not turn OFF even after the set period of time has elapsed after it turns ON.
location
Relevant parts • Exit sensor (PS609)

K-26

(2) Procedure
3 Replace ZUCB - -
1.10.24 72-47
(1) Contents
JAM type ZU section
JAM code 72-47
Detection timing Paper remains in the Z-fold unit even after the set period of time has elapsed after MFP sends a
72-47
processing stop signal to the Z-fold unit.
location • Z folding/conveyance unit
Relevant parts ZU control board (ZUCB)
(2) Procedure
2 Replace ZUCB - -
1.10.25 72-49
(1) Contents
JAM type PI section
JAM code 72-49
Detection timing The paper entrance sensor /Up (PS201) is not turned ON even after the set period of time has elapsed
72-49
after the transfer clutch /Up (CL201) is turned ON by the paper.
location
Relevant parts • Transfer clutch /Up (CL201)
• Paper entrance sensor /Up (PS201)
(2) Procedure
2 PS201 I/O check, sensor check PIDB CN53<A>-2 (ON) PI-505 C to 8-D
3 CL201 operation check PIDB CN54-3 (ON) PI-505 C to 4-D
4 Replace PIDB - -
5 Replace FSCB - -
1.10.26 72-50
(1) Contents
JAM type PI section
JAM code 72-50
Detection timing The FNS entrance sensor (PS1) is not turned ON even after the set period of time has elapsed after the
72-50
paper entrance sensor /Up (PS201) is turned ON by the paper.
location
Relevant parts • Paper entrance sensor /Up (PS201)
(2) Procedure
K-27

4 Replace PIDB - -
5 Replace FSCB - -
1.10.27 72-51
(1) Contents
JAM type PI section
JAM code 72-51
Detection timing The FNS entrance sensor (PS1) is not turned ON even after the set period of time has elapsed after the
72-51
paper entrance sensor /Lw (PS206) is turned ON by the paper.
location
Relevant parts • Paper entrance sensor /Lw (PS206)
(2) Procedure
3 PS1 I/O check, sensor check FSCB CN2-8 (ON) FS-535 1-J~K
4 Replace PIDB - -
5 Replace FSCB - -
1.10.28 72-60
(1) Contents
JAM type ZU section
JAM code 72-60
Detection timing The corresponding side edge sensor on the paper size detect board (PSDTB) is not turned ON even
after the set period of time has elapsed after the leading, trailing, or side edge sensor on PSDTB is
72-60
turned OFF by the paper. Or the punch home sensor (PS606) is not turned ON by the paper even after
the set period of time has elapsed after the punch clutch (CL601) is turned ON.
Relevant parts • Punch clutch (CL601)
• Punch home sensor (PS606)
(2) Procedure
3 CL601 operation check ZUCB CN11-4 ZU-606 7-C
5 Replace ZUCB - -
1.10.29 72-61
(1) Contents
JAM type ZU section
JAM code 72-61
Detection timing The conveyance sensor (PS601) is turned ON after the set period of time has elapsed even after the
72-61
leading, trailing, or side edge sensor on the paper size detect board (PSDTB) is turned ON by the paper.
location

K-28

(2) Procedure
4 Replace ZUCB - -
1.10.30 72-62
(1) Contents
JAM type ZU section
JAM code 72-62
Detection timing The exit sensor (PS609) is not turned ON even after the set period of time has elapsed after the
72-62
conveyance sensor (PS609) is turned ON by the paper.
location
(2) Procedure
4 Replace ZUCB - -
1.10.31 72-64
(1) Contents
JAM type ZU section

JAM code 72-64
Detection timing The conveyance encoder sensor (PS610) is not turned ON or OFF even after the set period of time has
72-64
elapsed after the main motor (M606) starts running.
Relevant parts • Main motor (M606)
• Conveyance encoder sensor (PS610)
(2) Procedure
2 M606 operation check ZUCB CN8-1 to 6 ZU-606 2-C
4 Replace ZUCB - -
1.10.32 72-81
(1) Contents
JAM type FS staple section
JAM code 72-81
Detection timing <When FS-535 is installed> The stapler position sensor/4 (PS53) is not blocked even after the set
72-81 period of time has elapsed after the stapler motor (M14) operation
started.
location
Relevant parts <When FS-535 is installed> • Stapler motor (M14)
K-29

• Stapler position sensor/4 (PS53)
(2) Procedure
2 M14 operation check FSCB CN15-1 to 2 FS-535 8 to 9-D
4 Replace FSCB - -
1.10.33 72-84
(1) Contents
JAM type SD staple section
JAM code 72-84
Detection timing <When FS-535+SD-512 is The center staple /fold sensor (PS9) does not turn ON even after the
72-84 installed> set period of time has elapsed after the center-staple operation
started.
Relevant parts <When FS-535+SD-512 is installed> • Center staple /fold home sensor (PS9)
(2) Procedure
2 PS9 I/O check, sensor check SDDB J4-8 (ON) SD-512 10-C
3 Replace SDDB - -
4 Replace FSCB - -
1.10.34 72-85
(1) Contents
JAM type SD staple section
JAM code 72-85
Detection timing <When FS-534+SD-511 is The SD entrance sensor (PS1) is not blocked even after the set
72-85 installed> period of time has elapsed after the staple stacker paper detection
sensor (PS31) is turned ON by the paper.
Relevant parts <When FS-534+SD-511 is installed> • SD entrance sensor (PS1)
• Staple stacker paper detection sensor (PS31)
(2) Procedure
3 PS1 I/O check, sensor check SDDB J4-8 (ON) SD-511 4-B
4 Replace SDDB - -
5 Replace FSCB - -
1.10.35 72-86
(1) Contents
JAM type SD transport section

K-30

JAM code 72-86
Detection timing <When FS-534+SD-511 is • The SD entrance sensor (PS1) is not unblocked even after the set
installed> period of time has elapsed after it blocked.
• When paper discharge control motor abnormality occurs during
72-86 paper trailing edge control movement.
<When FS-535+SD-512 is The SD transport sensor (PS1) is not unblocked even after the set
installed> period of time has elapsed after it blocked.
location
• Paper discharge control motor (M2)
<When FS-535+SD-512 is installed> • SD transport sensor (PS1)
(2) Procedure
3 M2 operation check SDDB J5-4~7 SD-511 3-B
4 Replace SDDB - -
5 Replace FSCB - -
3 Replace SDDB - -
4 Replace FSCB - -
1.10.36 72-87
(1) Contents
JAM type SD transport section
JAM code 72-87
Detection timing <When FS-534+SD-511 is The center staple/fold stacker paper detect sensor (PS3) is not
installed> turned ON even after the set period of time has elapsed after the SD
entrance sensor (PS1) is blocked by the paper.
72-87
<When FS-535+SD-512 is The stacker paper sensor (PS3) is not turned ON even after the set
installed> period of time has elapsed after the SD entrance sensor (PS1) is
• Center staple/fold stacker paper detect sensor (PS3)
<When FS-535+SD-512 is installed> • SD entrance sensor (PS1)
• Stacker paper sensor (PS3)
(2) Procedure
3 PS3 I/O check, sensor check SDDB J7-12 (ON) SD-511 5-F
4 Replace SDDB - -
5 Replace FSCB - -
K-31

4 Replace SDDB - -
5 Replace FSCB - -
1.10.37 72-90
(1) Contents
JAM type FS section
JAM code 72-90
Detection timing The finisher does not stop even after the set period of time has elapsed after MFP sends a processing
72-90
stop signal to the finisher.
Relevant parts FS control board (FSCB)
(2) Procedure
2 Replace FSCB - -
1.10.38 73-16
(1) Contents
JAM type FS section
JAM code 73-16
Detection timing • A jam occurs during initialization.
73-16 • A jam occurs while a trouble code is being displayed upon the occurrence of trouble.
• Trouble of which trouble code is undefined occurs.
location
Relevant parts FS control board (FSCB)
(2) Procedure
1 Rewrite the firmware. - -
2 Replace FSCB - -
1.10.39 75-42
(1) Contents
JAM type RU section
JAM code 75-42
Detection timing <When FS-534 is installed> The RU entrance sensor (PS2) is not locked even after the set period
of time has elapsed after the copier's paper exit sensor (PS39) is
unlocked by the paper.
75-42
<When FS-535 is installed> The RU transport sensor (PS60) is not locked even after the set
period of time has elapsed after the copier's paper exit sensor
(PS39) is unlocked by the paper.
Misfeed processing Horizontal transport cover
location
Relevant parts <When FS-534 is installed> • Paper exit sensor (PS39)
• RU entrance sensor (PS2)
<When FS-535 is installed> • Paper exit sensor (PS39)
• RU transport sensor (PS60)

K-32

(2) Procedure
4 Replace FSCB - -
5 Replace RUCB - -
6 Replace FSCB - -
1.10.40 75-43
(1) Contents
JAM type RU section
JAM code 75-43
Detection timing <When FS-534 is installed> The RU entrance sensor (PS2) is not unlocked even after the set
period of time has elapsed after it locked.
75-43
<When FS-535 is installed> The RU transport sensor (PS60) is not unlocked even after the set
period of time has elapsed after it locked.
Misfeed processing Horizontal transport cover
location
Relevant parts <When FS-534 is installed> • RU entrance sensor (PS2)
<When FS-535 is installed> • RU transport sensor (PS60)
(2) Procedure
3 Replace FSCB - -
4 Replace RUCB - -
5 Replace FSCB - -
1.11 9#-##
1.11.1 92-01, 92-02, 92-03, 92-40
(1) Contents
JAM type Duplex pre-registration section
JAM code 92-01, 92-02, 92-03, 92-40
Detection timing The registration sensor (PS38) is not unblocked even after the lapse of a given period of time after a
92-01
duplex paper feed sequence has been started.
For the second-side feed of paper in the duplex mode, loop forming has not been complete before the
92-02 second side of a sheet enters the resistration roller because the rise timing of load to perform registration
is earlier than the rise timing of load to form a loop.
K-33

The OHP sensor (PS40) is not turned ON even after the lapse of a given period of time after a duplex
92-03
paper feed sequence has been started.
For the second-side feed of paper in the duplex mode, the image write start signal permit continues to be
92-40
disabled for a predetermined period of time after the timing of the image write start signal output.
Misfeed processing • Upper right door
location • Duplex door
Relevant parts • ADU transport motor/1 (M31)
• ADU transport motor/2 (M32)
(2) Procedure
7 Replace PFTDB - -
9 Replace PRCB - -
1.11.2 93-10
(1) Contents
JAM type Duplex transport section
JAM code 93-10
Detection timing A sheet of paper does not unblock the ADU paper passage sensor/2 (PS48) after a predetermined
93-10
period of time has elapsed since the sheet blocks the ADU paper passage sensor/1 (PS47).
The ADU paper passage sensor/1 (PS47) is blocked, or ADU paper passage sensor/2 (PS48) is
- unblocked when the main power switch is turned ON, a door or cover is opened and closed, or a
misfeed or malfunction is reset.
The ADU paper passage sensor/1 (PS47) or ADU paper passage sensor/2 (PS48) is blocked when the
-
main power switch is turned ON.
Misfeed processing Duplex door
location
Relevant parts • ADU transport motor/1 (M31)
• ADU transport motor/2 (M32)
(2) Procedure
7 Replace PFTDB - -
9 Replace PRCB - -
1.11.3 99-01
(1) Contents
JAM type Controller JAM (paper size error)
JAM code 99-01
K-34

Detection timing • As a result of a paper size error, the controller transmits a forced stop command to the printer engine
and the printer engine is internally processing the size error.
99-01
• As a result of a paper size error, the controller transmits a forced stop command to the printer engine;
but the paper causing the size error cannot be fed out.
Misfeed processing
-
location
Relevant parts -
(2) Procedure
2 Open and close the lower front door of the main body. - -
1.11.4 99-02
(1) Contents
JAM type Controller JAM (controller forced stop command)
JAM code 99-02
Detection timing 99-02 The controller detects a fault in print sequence.
Misfeed processing
-
location
Relevant parts -
(2) Procedure
2 Open and close the lower front door of the main body. - -
1.11.5 99-08
(1) Contents
JAM type Controller JAM (finisher not starting a job)
JAM code 99-08
Detection timing 99-08 The finisher does not accept a print start command.
Misfeed processing
-
location
Relevant parts -
(2) Procedure
Open and close the lower front door of the main body,
2 - -
or open and close the front door of the finisher.
1.11.6 99-09
(1) Contents
JAM type Controller JAM (finisher not completing a job)
JAM code 99-09
Detection timing • A paper exit or paper finishing process inside the finisher is not completed.
99-09
• The finisher does not start during a reset procedure from the jam.
Misfeed processing
-
location
Relevant parts -
(2) Procedure
Open and close the lower front door of the main body,
2 - -
or open and close the front door of the finisher.

K-35

K Troubleshooting

Încărcat de

Informații document

Descriere originală:

Titlu original

Drepturi de autor

Formate disponibile

Partajați acest document

Partajați sau inserați document

Opțiuni de partajare

Vi se pare util acest document?

Este necorespunzător acest conținut?

Drepturi de autor:

Formate disponibile

K Troubleshooting

Încărcat de

Drepturi de autor:

Formate disponibile

K TROUBLESHOOTING

Editado por: Hugo Luis Escalante Celular: 70865338

(2) Misfeed display resetting procedure

1.1 List of the JAM code

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

1.2 JAM that do not display the JAM code

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

[3] [4] [5]

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

[1] Job tray paper exit sensor (PS402) - -

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

[1] RU entrance sensor (PS2) [2] FNS entrance sensor (PS4)

Editado por: Hugo Luis Escalante Celular: 70865338

1.4 Initial check items

1.5 Jam when thin or thick paper is fed

1.5.2 Paper jam for thick paper

JAM code 10-01, 10-02, 10-10, 10-40

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

1.6.2 11-01, 11-02, 11-40

3 PS5 I/O check, sensor check PFTDB CN15-5 (ON) 1-P

1.6.3 12-01, 12-40

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

1.6.4 13-01, 13-40

2 PS21 I/O check, sensor check PFTDB CN20-9 (ON) 6-X

1.6.5 14-01, 14-40

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

1.6.6 15-01, 15-40

Editado por: Hugo Luis Escalante Celular: 70865338

1.6.8 17-30, 17-31

1.6.9 17-40, 17-41

Editado por: Hugo Luis Escalante Celular: 70865338

• Paper feed/transport drive board (PFTDB)

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

1.8.2 32-01, 32-05, 32-30

Editado por: Hugo Luis Escalante Celular: 70865338

1.9.2 66-03, 66-13, 66-23, 66-33

JAM type DF transport section

Editado por: Hugo Luis Escalante Celular: 70865338

1.9.3 66-04, 66-14

1.9.4 66-05, 66-06, 66-07

OFF the before read sensor (PS6) during original transportation.

1.9.5 66-43, 66-53

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

• FS control board (FSCB)

Editado por: Hugo Luis Escalante Celular: 70865338

Editado por: Hugo Luis Escalante Celular: 70865338

1 Initial check items - -

Editado por: Hugo Luis Escalante Celular: 70865338