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C OMPANY PR OFIL E
WHO WE ARE
Established in 2006 by founder, CEO and
entrepreneur, Henry Njoroge, Xtranet
Communications Ltd (Xtranet) is a leading
provider of integrated communications,
business and technology solutions. In
partnership with global and backbone
technology leaders, we deliver solutions to
customers in Broadband Internet, ICT
Solutions, Security, Cloud Solutions, Web and
Mobile App Development.
We deliver value through a combination of
process excellence, quality frameworks and
service delivery innovation.
OUR VALUES
Customer Delight – We strive to exceed our
customers' expectations for bottom-line success.
Accountability – We make personal commitment
to our customers, partners and staff and hold
ourselves accountable for keeping this promise.
Respect - We treat each other, our customers
and our vendors with dignity, consideration,
open-mindedness and respect everyone’s role in
achieving success. Xtranet cultivates an
environment of innovation and collaboration —
OUR VISION OUR MISSION
which pays off in the way we solve problems for To be recognized as the best value To provide high quality ICT products and value added services
our customers.  added service provider to our highly to our target customers with the aim of making customers
valued customers. work better and faster.
Excellence - Getting it done right first time. Our
journey to excellence never ends —we
take action with success in mind and focus on
results, constantly finding new ways to innovate
and improve while evaluating our progress. When customers choose Xtranet, they’re choosing an industry leader who
will work tirelessly to achieve excellence in quality, safety and efficiency.
www.xtranet.co.ke

Why Choose Xtranet?
NETWORK AVAILABILITY
RELIABILITY
We have designed our backbone network with the ability
to load balance three International independent gateway
providers thereby providing unmatched reliability. This
eliminates a single point of failure on bandwidth and the
backbone.
GUARANTEED BACKEND BY A
SERVICE LEVEL AGREEMENT (SLA)
Our confidence in the availability and reliability of our
network is backed by a solid guarantee. We offer up to
99.9% availability SLA. If we don’t achieve this we pay
you back - no questions asked.
QUALITY SERVICE
We consistently deliver high quality service and solutions
to our customers based on our technology platform
and the people we recruit and train. We always aim to
offer customer service that’s par excellence. We deploy
automated CRM systems to ensure all calls are tracked to
completion within the SLA timelines.
INNOVATION
We draw on rich heritage of enterprise communication
solutions and our mystery of new IP Based technologies
such as security and telephony. This means that customers
can integrate IP Communications solutions with existing
investments to enhance and evolve their networks and
communications as their needs grow.
OUR PROMISE
• We promise to provide fully redundant international
bandwidth through the fiber optic cable to
•
guarantee reliable communications free of delays
and interference at the most affordable rates.
We promise to deliver innovative value added
solutions which we will be upgrading regularly as
technology evolves.
• We promise to invest in our people, our platforms and
partner ecosystem to bring the latest technologies
backed by expertise.
• We promise to back you up with the most responsive
customer service as we offer a holistic user
experience as good as any in the world. Join us
today. We’d love to serve you.
www.xtranet.co.ke
 xtrabroadband solutions
CONNECTING OUR a) Internet Gateway services
At the international Internet gateway level, we have
c) Redundancy
We have carefully selected the links to

CUSTOMERS...
contracted International bandwidth from three different
cables. These are Seacom, through Liquid Telecom,
TEAMS through BCS and EASSY through FON Networks.
ensure that none of the links are being
‘backhauled’ together with the existing
primary links. Our experience, being a
vender neutral value added services

ANYWHERE
As high-speed Broadband data service becomes an integral tool to business
world, Xtranet continues to scale and innovate to meet the growing
demand to power the networks of tomorrow. We do this by designing
highly redundant high-speed backbone links to which we connect our
customers using the most appropriate last mile technology. Since the
backbone is 99.9% guaranteed, the risk of downtime rests on the last mile
where we provide backup links.
b) NOC Services provider, has make us grasp all the other
We have a world class Network Operation Centre at our partners network design, stability of each
head office in Citadel, Westlands, where we have all the provider's network of various regions and
routing and switching services plus a help desk with all backhaul technology used on each. We can
the latest tools for proactive network monitoring and therefore confirm that there is a 99.9%
incident and problem management. redundancy provided in our design.
We also have a backup set of equipment at Liquid
Telecom tele-house which acts as a disaster recovery in Network Technologies Used
case of unavailability of the equipment at Citadel.each. Ÿ Fiber Optic Cable
We can therefore confirm that there is a 99.9% Ÿ Microwave
redundancy provided in our design. Ÿ VSAT
Ÿ Access Point Name (APN) 3G/4G
XTRANET WIDE AREA NETWORK Technology
A working Wide Area Network (WAN) is a critical component of your IT and business operations. It takes dedicated bandwidth,
proper hardware and software and the latest monitoring and management applications to properly manage it. Supported by
strong service level agreements (SLAs), Xtranet Managed WAN services range from simple monitoring and reporting to complete
outsourcing of your corporate network and data center—so you can concentrate on growing your business rather than day-to-
day network operations
www.xtranet.co.ke
KEEPING YOUR
xtracloud solutions
DATA OFFSITE BACKUP
Your business data is one of your most important
assets. Xtranet is pleased to safeguard your data
DISASTER RECOVERY
An information technology disaster recovery plan
(IT DRP) should be developed in conjunction with

SAFE
Most companies see their I.T infrastructure costs baloon without
comensurate increase in value to the business.
Our cloud solutions aims at solving this problem. We buy
infrastructure in bulk and proceed to lease it out to you at a reduced
rate thus taking away the expense and headache of having to buy
and maintain your own IT infrastructure inhouse.
using automated offsite backup where we can back
up your data , databases and provide restore
anytime anywhere. Data security is the process of
keeping safe your important data. It is key to the
success of your company.
HOSTED SOLUTIONS
Our managed dedicated servers combine
network reliability, fully managed professional
support, and high-availability, redundant designs
to minimize server downtime.
We’ll manage your servers 24/7, every day of the
year. We’re the first line of defense for any
hardware issues or in the event of new hardware
requirements. You’ll never have to worry about
keeping your servers secure; we’ve got it covered.
the business continuity plan in mind. The impact of
data loss or corruption from hardware failure,
human error, hacking or malware could be
significant. A plan for data backup and restoration
of electronic information is essential. Xtranet is
ready to customize a DRP solution for unique client
requirements.
PROJECT MANAGEMENT
We offer comprehensive Project
Management services for hosting.
OUR pARTNERS
www.xtranet.co.ke
HELPING ENTERPRISE INFRASTRUCTURE ENTERPRISE SERVICE OFFERING
ORGANIZATIONS SERVICES
Ÿ
Ÿ
Professional Services
Implementation Support
Ÿ Professional Services

OPTIMIZE Ÿ
Ÿ
Consultancy
Design and Implementation
Ÿ
Ÿ
Systems Migrations
Preventive Maintenance
Ÿ Support/SLA Ÿ Outsource

I.T INFRASTRUCTURE Ÿ VOIP Ÿ 24*7 Support

Ÿ Project Management Ÿ Contracts (AMC)
Ÿ Video Conferencing Ÿ Remote Technical Support
Ÿ Remote Technical Support Ÿ Virtualization

INVESTMENTS Ÿ
Ÿ
Network/ Data Security
Switch and Routing NETWORKING SERVICES
Ÿ Wireless Networks
Ÿ Structured Cabling
Ÿ Power Cabling
At Xtranet, we design and offer IT solutions that are customized to each OUTSOURCING & SERVICE CENTRE Ÿ Fibre termination
clients current needs thus optimizing IT spend and future proofing of the Ÿ Data Centre Builings
Ÿ SLAs 24*7 support Ÿ Project Management
soultions. Ÿ Facilities Management Ÿ Network restructuring
Ÿ Services (FMS) & Outsourcing Ÿ Consultancy, Design, Implementation
We have carefully selected leading partners to ensure you get the right
Ÿ Project based services and Support
combination of computing, storage and software solutions at any one Ÿ Professional Services
time. Our IT solutions range from Rack and Blade Servers, Storage Arrays, Ÿ AMC
NAS and SAN, Virtualization, Server and Storage Consolidation and the Ÿ Implementation and planning OUR pARTNERS
accompanying software licenses.

We’ve Got You Covered!

www.xtranet.co.ke
 KEEPING
BUSINESSES
SAFE
Security is the state of being free from danger. At Xtranet Security, our Security
solutions leave you free from danger. Our intimate understanding of Security is
what allows us to offer unique solutions as opposed to wholesale services.
To design a security solution that is tailor made, an intricate understanding of
security is required. All security measures are implemented with the aim of
managing a risk or threat. We are able to provide answers to the problems of
physical security as well as network security.
OUR security solutions
ADVANCED IP SURVEILLANCE SOLUTIONS
Video surveillance when correctly installed and used can be
a very effective Security tool. It can be used at the primary
and secondary security points. It can not only work as a
deterrent, but if properly monitored, it can also act as a
‘detect’ mechanism and can provide good situational
awareness. An IP surveillance system combined with video
analytics can provide a situational awareness edge that
would rival any other security system.
ACCESS CONTROL
Biometrics data is data from an individual’s unique make up
that can be used to identify the same individual. The most
common form of biometrics is fingerprint. However, iris,
facial, hand geometry and vein recognition are among other
lesser known forms of biometric recognition systems.
We offer Biometric, PIN and Card based Access Control, Time
and Attendance and Physical Security barriers and locks
such as:
Ÿ Luggage and handbag scanners
Ÿ Walk-through metal detectors
Ÿ Under-vehicle surveillance systems
Ÿ Library security systems
NETWORK SECURITY
Network Security is increasing becoming a major concern
with the integration of modern networks with various
hardware and software connected to them. Protection of
data and system integrity being at the core of the network
security, it is imperative that these systems can protect the
users from internal and external threats. As such we have
partnered with world leading vendors as Fortinet,
Checkpoint, RSA, Thales and Huawei to offer solutions in
this area.
With Fortinet- we have a partner that can offer Unified
threat management at an affordable cost.
PROJECT MANAGEMENT
We offer comprehensive Security Project Management
services with full solution certification and warranty support.
OUR pARTNERS
www.xtranet.co.ke
IP TELEPHONY &
VIDEO CONFERENCE
SOLUTIONS
Unified communications and collaboration (UC&C) brings together the
communications tools that people use daily such as voice, e-mail, instant
messaging, presence, click-to-dial, conferencing and video into a single
interface. UC&C helps overcome the inefficiencies and challenges in
organizations where communications previously were fragmented.
Xtranet is at the heart of UC&C with top of the range IP-based and video
conference communication solutions.
OUR pARTNERS
OUR ip/pabx solutions
IP-BASED COMMUNICATIONS
How Xtranet Can Help
· Xtranet has relationships with key IP communications vendors key among them Cisco, Avaya,
Alcatel, Siemens and Asterisk.
· We have a dedicated networking and communications practice with end-to-end IP
communications capabilities.
· Thanks to our multi-vendor status, we can fulfil all your IP communications technology
requirements – from peripherals and end points to soft clients and underlying infrastructure
components
VIDEO CONFERENCE SOLUTIONS- Customer meetings, internal briefings, staff training and
corporate announcements no longer require hours of travel or a long lead time. Instead they can be
scheduled and completed immediately without anyone having to change their location.
How Xtranet Can Help
· Xtranet has strategic relationships with all the major vendors, including Cisco, Polycom,
Microsoft and Huawei
· Our end-to-end expertise means we can address infrastructure, integration and content
management issue as part of any implementation
· Our user acceptance testing, training and support services will encourage rapid adoption and
enable a faster return on investment.
www.xtranet.co.ke
PUTTING
WEB & MOBILE APPLICATION DEVELOPMENT
YOUR
BUSINESS Our wide range of innovative solutions include:

Ÿ Native Mobile Application development on Android, IOS and Windows

Ÿ Website and Website Hosting and Maintenance Services

ON THE MAP Ÿ
Ÿ
Portal Development
E-Commerce, Ticketing solutions, Online Shopping Platform development.
Ÿ Intranet Application Development
We engage customers in the most cost-effective manner to get creative, Ÿ Customer Relationship Management (CRM) systems
interactive and eye-appealing web and mobile applications for your Ÿ Business Applications Solutions such as open source DMS
business. We ensure your brand is well defined. Ÿ Custom Development solutions for specific client needs
Ÿ Industry Specific Solutions such as distribution management for FMCG, Sacco mobile
Ÿ We pay maximum attention to client specifications and offer customized Applications.
solutions for distribution, payments and client self-service.
Ÿ We develop on Android, IOS and Windows to ensure compatibility with all With a strong team of high-caliber and talented applications developers we can confidently
phones platforms. expand your business into new horizons.
Ÿ We facilitate a prompt and timely delivery of the projects.
Ÿ We make modifications if necessary to ensure that the final outcome is
perfect.
We’ve Got You Covered!
This winning combination of business functionality and creative edge
coupled with a comprehensive and integrated project approach delivers a
'right first time' solution every time.
www.xtranet.co.ke
Behind a great BRAND
Is a great TEAM
AWARDS
Best Value Added Service Provider 2013/14

www.xtranet.co.ke
CONTACT US
HEAD OFFICE

Telephone: (+254) 0709 108000

Cell: +254 20 2490999

Email: info@xtranet.co.ke

MOMBASA BRANCH
Ground Floor, Mombasa Trade Center

Telephone: +254 3625000

NAKURU BRANCH
1st Floor, CK Patel Plaza

Telephone: +254 723416202

KISUMU BRANCH
Ground Floor, Maseno University Plaza

Telephone: +254 723416202 www.xtranet.co.ke