Virginia Abbott

96 Jubilee Drive
Kensington
Liverpool
Profile L7 8QD
I am a well organized person bringing efficiency, commitment and enthusiasm : 07739153597
to any task. I am happy to work independently as well as part of a team. I am
punctual and very quick to follow instructions as well as being relied upon to get
on with any task. I enjoy working with the general public and can work well under
pressure if need be. I would like to think myself as friendly helpful, well spoken and very
down to earth.

Education and Qualifications

Liverpool Hope University BA Hons Creative Performing Arts 09/2009 – 05/2012

I am currently studying Creative Performing Arts as it involves practical tasks where decision
making is required in a group environment. The course involves problem solving when
working in large groups. Working independently is crucial to the theory study. I hope to go
into the performance industry once I have completed the course. I have gained a lot personal
skills and already improved my communication skills further. I have successfully passed first
year and now heading into second year. After the three year course, I hope to head into the
performance industry staying in Liverpool.

Tresham Institute, Kettering B-Tec ND in Performing Arts 09/2006 – 05/2008

I decided to take this course as it involves varied aspects of theatre practically and in theory. I
successfully passed this course with two Distinctions and one Merit. I feel that the course has
boosted my confidence in decision making skills and has greatly improved my
communication skills as I was required to work within large and small groups.

Prince William School, Oundle 09/2003 – 06/2006

Here I passed nine GCSE’s including English Literature and Language, Maths, Drama, Art,
Music and Science.

Employment History

Promotional Worker, Tenerife 06/2010 – 07/2010

Whilst maintaining a professional attitude towards approaching the public in a different
country and environment, the work involved offering customers a range of deals, providing
them with a friendly and comfortable atmosphere to start their night. The job has vastly
contributed to my skills working with a variety of people, in and out of the working
environment.

Bar Assistant. Royal Oak Pub Wellingborough 03/2010 – 09/2010

Main responsibilities included good customer service and cash handling, maintaining a clean
and tidy work space whilst making sure stock is refilled. Pub ethos is to provide good
friendly customer service by working either as a team or working independently. This job has
greatly increased my independent skills by working alone during busy hours keeping a
satisfactory attitude.

Checkout Assistant. Asda Northampton 08/2008 – 03/2010

Main responsibilities included cash handling, customer care and maintaining a clean
respectable working environment as well as providing good customer satisfaction. Asdas’s
ethos is to provide good customer care by working together as a team. This job has therefore
improved my team building skills and ability to provide good customer service

Tele-Sales Assistance DP finance, Northampton 06/2008 – 08/2008

Main responsibilities include telephoning potential customers and collecting details for
financial services for a range of other companies. This job has improved my telephone and
customer relation skills, as well as helping me to work with aggressive or unhappy
customers. In business I can now better understand how to best deal with rising problems
with customers and competitive companies.

Checkout Assistant Morrisons Kettering

Main responsibilities include cash handling, customer satisfaction maintaining a clean and
clear environment alongside customer satisfaction. Working on checkouts I managed to
observe the relationships between employers that were not particularly strong. This created a
less efficient more tense work environment. This I felt was noticeable to the customers and
this has shown me the importance of relationships.

Availability

Monday - All day

Tuesday – No
Wednesday – 1pm onwards
Thursday – 2pm Onwards
Friday – Morning until 1pm
Saturday - All day
Sunday – All day