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1 - BLIND SPOTS.
THE POINT AT WHICH THE OPTIC NERVE JOINS THE RETINA HAS NO LIGHT DETECTING CELLS
THEREFORE AN IMAGE FALLING ON THIS POINT CANNOT BE SEEN. TO OVERCOME THIS PROBLEM
WHEN CARRYING OUT A VISUAL INSPECTION A SCANNING TECHNIQUE SHOULD BE USED.
2 - EMPTY FIELD.
MUSCLES CONNECTED TO THE LENS CAN CONTRACT OR RELAX TO CHANGE THE SHAPE OF THE LENS
TO COPE WITH NEAR OR DISTANT OBJECTS. IN THE ABSENCE OF ANYTHING TO FOCUS ON (EMPTY
FIELD), THE NATURAL FOCUS POINT OF THE EYE WILL BE LESS THAN 1 METER. THIS MAKES IT
DIFFICULT TO SEARCH FOR DISTANT OBJECTS IF VISUAL CLUES ARE WEAK. THE PROBLEM IS MADE
WORSE IF THERE ARE OBJECTS CLOSE TO THE EMPTY FIELD RANGE E.G. RAIN DROPS ON A WINDOW,
AS THE EYE WILL BE NATURALLY BE DRAWN TO THEM.
VERY HIGH LIGHT LEVELS CAN BE FOUND IN SUNNY OR SNOWY AREAS. THESE HIGH LIGHT LEVELS
CONTAIN MORE HIGH ENERGY BLUE AND ULTRA VOILET WAVELENGTHS WHICH CAN CAUSE
DAMAGE TO THE RETINA OVER A PERIOD OF TIME. SUNGLASSES WITH THE APPROPRIATE FILTRATION
CHARACTERISTICS AND A LUMINANCE TRANSMITTANCE OF 10-15% SHOULD BE USED. ALSO
PERSONAL SHOULD BE AWARE OF THE UV HAZARDS OF NDT.
BOTH EYES SEE MUCH OF THE SAME OBJECTS, PARTIALLY OVERLAPPING ONE ANOTHER TO GIVE A
STEREOSCOPIC EFFECT WHICH IS USEFUL IN DEPTH APPRECIATION. TO FUNCTION CORRECTLY, THE
IMAGE MUST FALL ON THE SAME PART OF THE RETINA OF EACH EYE. IF ONE EYE IS SLIGHTLY OUT OF
ALIGNMENT, 2 IMAGES ARE SEEN. THIS CONDITION, DIPLOPIA, CAN BE DEMONSTRATED BY PRESSING
THE SIDE OF 1 EYE WHILST LOOKING AT AN OBJECT. THE BINOCULAR EFFECT IS IMPORTANT WHEN
OBJECTS ARE CLOSER TO THE EYES BUT AT DISTANCES GREATER THAN 200FT IT IS NOT IMPORTANT
FOR DEPTH PERCEPTION. THE SIZE OF THE IMAGE ON THE RETINA IS AN IMPORTANT ASPECT OF
DISTANCE MEASUREMENT.
5 -VISUAL DEFECTS.
IN LONG SIGHTEDNESS (PRESBYOPIA) THE EYEBALL SHAPE MAY BE SHORTER THAN NORMAL
RESULTING IN THE IMAGE BEING FOCUSED BEHIND THE RETINA. UNLESS THE CORNEA AND LENS CAN
FOCUS BEHIND THE RETINA, BLURRING OF VISION WILL RESULT WHEN LOOKING AT CLOSE OBJECTS.
WITH AGEING, LOSS OF THE LENS ELASTICITY CAUSES LONG SIGHTEDNESS KNOWN AS PRESBYOPIA.
CONVEX LENSES CAN CORRECT THE PROBLEM.
IN SHORT SIGHTEDNESS (MYOPIA) THE EYEBALL IS LONGER THAN NORMAL RESULTING IN THE
IMAGE BEING FOCUSED IN FRONT OF THE RETINA AND DISTANT OBJECTS WILL BE BLURRED.
CONCAVE LENSES CAN CORRECT THE PROBLEM.
6 - COLOUR PERCEPTION.
VERY FEW PEOPLE ARE ACTUALLY COLOUR BLIND AS A RESULT OF COMPLETE ABSENCE OF CONE
VISION, HOWEVER, PROBLEMS WITH COLOUR PERCEPTION ARE MUCH MORE COMMON.
7 - PHYSICAL DAMAGE.
FOREIGN OBJECT DAMAGE CAN CAUSE DAMAGE TO THE EYES AND NECESSARY PROTECTIVE EYE
PROTECTION SHOULD BE WORN WHEN CARRYING OUT CERTAIN TASKS
ESSAY 2
COUNTERMEASURES FOR REDUCING THE EFFECTS OF SHIFTWORK.
1- RECOGNISING THE SYMPTOMS OF FATIGUE OR SLEEPINESS
2- CHEMICAL STIMULANTS SUCH AS CAFFEINE
3- PHYSICAL ACTIVITY
4- SHORT SLEEP PERIODS (NAPS)
5- SHIFT STRUCTURE
SLEEPINESS IS THE MOST COMMON SYMPTOM OF FATIGUE. DROOPING HEAD, STARING WITH HALF
CLOSED EYES ARE ALSO SIGNS OF FATIGUE. VISION PROBLEMS WITH DIFFICULTY IN FOCUSING THE
EYES, SLOW REACTIONS, SHORT TERM MEMORY LOSS AND UNABLE TO CONCENTRATE ON TASKS ARE
OTHER SIGNS OF FATIGUE. SOME INSTANCES OF FATIGUE OCCUR BECAUSE OF SHIFT BEHAVIOUR.
PEOPLE STAYING UP TO SOCIALISE OR WATCH TV OR WHATEVER WHEN THEY SHOULD BE SLEEPING
CAN CAUSE FATIGUE.
2 - CHEMICAL STIMULANTS.
THERE ARE MANY CHEMICAL STIMULANTS THAT CAN INCREASE OUR LEVELS OF ALERTNESS,
HOWEVER ONLY CAFFEINE CAN BE USED ROUTINELY WITHOUT A DOCTORS PRESCRIPTION. TAKEN IN
MODERATE IT CAN IMPROVE SHORT TERM ALERTNESS AND DELAY THE ONSET OF SLEEPINESS.
CAFFEINE CAN BE FOUND IN COFFEE, TEA AND CARBONATED DRINKS.
3 - PHYSICAL ACTIVITY.
A WORKER CAN DELAY THE EFFECT OF FATIGUE BY STAYING ACTIVE DURING A SHIFT. A WORKERS
JOB DETERMINES THE EXTENT TO WHICH HE OR SHE PARTICIPATES IN PHYSICAL ACTIVITY. A PERSON
WHO IS ACTIVELY REMOVING / INSTALLING A SYSTEM IS EXERTING VARIOUS TYPES OF FORCES
THROUGHOUT THE SHIFT WHEREAS A PERSON CARRYING OUT A CHECKLIST IS RELATIVELY
INACTIVE.
ONCE A PERSON REACHES A CERTAIN LEVEL OF FATIGUE IT IS IMPOSSIBLE FOR HIM TO STAY
AWAKE BY AN ACT OF WILLPOWER. CHEMICAL STIMULATES AND PHYSICAL ACTIVITY AT THIS STAGE
ARE ONLY TEMPORARY. THE ONLY SOLUTION LEFT IS FOR THE PERSON TO FALL ASLEEP. THE
PROBLEM HERE IS THE RESPONSE FROM MANAGERS TO ACCEPT THAT WORKERS ARE ASLEEP WHILST
AT WORK. IN AVIATION MAINTENANCE THERE ARE A FEW INSTANCES OF LONG PERIODS OF NO
ACTIVITY. IF WORKERS WERE TO NAP DURING THESE PERIOD OF NO ACTIVITY THIS WOULD
VIRTUALLY ELIMINATE FATIGUE EFFECTS ON THE WORKERS. IN ANY EVENT, WORKERS SHOULD NOT
BE ALLOWED TO CONTINUE WORKING ONCE THEY EXHIBIT SYMPTOMS OF SEVERE FATIGUE.
5 - SHIFT STRUCTURE.
SHIFT TURNOVER IS THE PROCESS OF HANDING OVER TASKS AND RESPONSIBILITIES TO THE
FOLLOWING SHIFT. A GOOD SHIFT HANDOVER IS ONE WHERE EACH INDIVIDUAL GETS THE
APPROPRIATE INFORMATION TO UNDERSTAND WHERE THINGS STAND AS HE STARTS SHIFT AND
WHAT IS REQUIRED OF HIM DURING HIS SHIFT.
1- THE MOST COMMON OCCURS WHEN OPERATIONS ARE MANNED ON MULTIPLE SHIFTS AND AN
OUTGOING SHIFT MUST TURNOVER JOB AND TASK RESPONSIBILITIES TO AN INCOMING SHIFT.
2- THE 2ND IS WHEN GOING FROM AN UNMANNED TO A MANNED CONDITION.
3- THIS APPLIES WHEN A WORKERS JOB RESPONSIBILITY MUST BE ASSUMED BY ANOTHER
WORKER BEFORE THE END OF THE 1ST WORKERS SHIFT. THIS HAPPENS WHEN THE 1ST WORKER
MUST LEAVE HIS JOB BEFORE THE END OF HIS SHIFT TO DEAL WITH PERSONAL ISSUES.
2 – TURNOVER WALKDOWN.
WHILE GENERAL ISSUES ARE ADDRESSED IN THE TURNOVER MEETING, INDIVIDUAL TECHNICIANS
AND INSPECTORS MUST EXCHANGE DETAILED INFORMATION RELATED TO INDIVIDUAL JOBS & TASKS.
THE MOST EFFECTIVE WAY TO COMMUNICATE THIS INFORMATION IS FOR THE INCOMING AND
OUTGOING WORKERS TO GO OVER TASK ISSUES WHILE EXAMINING THE ACTUAL WORK LOCATION
AND COMPONENT. A MUTUAL INSPECTION AND DISCUSSION OF THIS NATURE IS CALLED A
“WALKDOWN”. A NUMBER OF TOPICS SHOULD BE DISCUSSED DURING THE WALKDOWN, EXAMPLES
ARE AS FOLLOWS:
1- JOBS TASKS IN PROGRESS.
2- WORK CARDS BEING FOLLOWED.
3- LAST STEPS COMPLETED.
4- PROBLEMS ENCOUNTERED / SOLVED.
5- UNUSUAL OCCURRENCES.
6- LOCATION OF REMOVED PARTS.
7- PARTS AWAITING AND WHEN DUE………………ETC, ETC……..
3 – CHECKLISTS.
WALKDOWN INFORMATION SHOULD BE CARRIED OUT WITH A CHECKLIST. THERE ARE 2 METHODS
OF CHECKLISTS, THE FIRST WHERE THE CHECKLISTS ARE WRITTEN DOCUMENTS, THE SECOND WHERE
THE CHECKLISTS RE GIVEN VERBALLY.
SINCE ELECTRONIC INFORMATION CHANNELS ARE TYPICALLY DIRECT BETWEEN SENDER AND
RECEIVER, THIS ELIMINATES THE FILTERS AND BOTTLENECKS FOUND IN TRADITIONAL ORAL AND
WRITTEN COMMUNICATION.
UNLESS A HARD COPY IS DESIRABLE FOR THE PURPOSE OF DOCUMENTATION, THE ENTIRE
TRANSACTION CAN OCCUR ELECTRONICALLY.
INFORMATION TECHNOLOGY HELPS CREATE COMMUNITIES OF WORKERS WHO HAVE THE CAPACITY
AND THE MEANS TO EXCHANGE REPORTS, IDEAS, PROGRAMS AND PLANS.
ESSAY 5
RULES FOR SUCCESSFUL COMMUNICATIONS.
RULES FOR SUCCESSFUL COMMUNICATION:
1. PLAN THE COMMUNICATION: DECIDE WHAT NEEDS TO BE SAID AND GET THE MSG
UNDERSTOOD FULLY AND UNDERSTANDABLY.
2. KNOW WHO THE RECIPIENT IS GOING TO BE: HOW MUCH INFORMATION THEY NEED TO
KNOW TO FULLY UNDERSTAND THE MSG.
3. USE THE CORRECT LANGUAGE AND STYLE: THE CORRECT MOTHER LANGUAGE, THE STYLE
OF COMMUNICATION, TECHNICAL/NON TECHNICAL ETC………………
4. THE METHOD OF SENDING THE MSG: IS IT IMPORTANT, DOES IT REQUIRE URGENCY, STATUS
OF THE RECEPITANT ETC………….
5. FOLLOW THE NORMAL LINES OF COMMUNICATION: THIS HAS PROVEN TO WORK. ALSO
IMPORTANT PERSONS OF SIMILAR STATUS RECEIVE THE MSG AT THE SAME TIME
6. FEEDBACK: WHAT FEEDBACK IS REQUIRED TO ENSURE THE MSG HAS BEEN RECEIVED AND
UNDERSTOOD.
COMMUNICATION FAILURES:
1. LACK OF FEEDBACK.
2. WHEN THE METHOD OF TRANSMITTING THE MSG DOES NOT MATCH THE CIRCUMSTANCES.
E.G. SENDING A MSG TO SOMEONE IN IMMEDIATE DANGER IS NOT APPROPRIATE.
3. WHEN THE COMMUNICATION INVOLVES ONE WAY TRAFFIC, TO MUCH TALKING AND NOT
ENOUGH LISTENING.
4. WHEN INSINCERITY IS SHOWN – NOT BELIEVING THE CONTENT YOURSELF.
5. WHEN THE COMMUNICATION HAS NOT BEEN PROPERLY PLANNED. IMPORTANT THAT THE
RIGHT APPROACH TO THE RIGHT PERSON IS PLANNED.
6. WHEN THE MSG IS AMBIGUOUS.
7. INATTENTION / DISTRACTION ON THE PART OF THE SENDER OR RECEIVER.
8. WHEN THE LINES OF COMMUNICATION ARE POORLY DEFINED, LACK OF DEFINITION IN
MANAGEMENT STRUCTURE.
ESSAY 6
GROUP DECISION MAKING.
IT IS GENERALLY ACCEPTED THAT THE DECISION REACHED BY A GROUP IS BETTER THAN THE
AVERAGE DECISION MADE BY AN INDIVIDUAL IN THE GROUP.
THE GROUP DECISION WILL HOWEVER SELDOM IMPROVE ON THE PROBLEM SOLVING ABILITY OF
THE ABLEST GROUP MEMBER.
WHEN A GROUP ARE DISCUSSING ON A MEANS TO SOLVING A PROBLEM A NUMBER OF FACTORS
WILL EFFECT THE GROUP DECISION: