CHAPTER I

THE PROBLEM AND ITS BACKGROUND

INTRODUCTION

Milk tea is now one of the most popular trends in the food and beverage

industry. People go crazy over milk tea because of its low price, refreshing taste, health

benefits and the store’s ambiance. With the increasing demand of milk tea, lots of

entrepreneurs put up tea house everywhere. Some people fancy the fun way of

preparation which takes some time, but some do not because they might be in a hurry.

Most tea house still use the traditional way of selling transaction, where they take

customer’s order, prepare and serve the order and then lastly, the payment. This system

consumes a few chunk of time because it is done manually. Also, doing inventory is quite

hard because the raw goods come in large amount of quantity while the amount deducted

during a sale is so small. This leads to inaccurate costing of the product.

With all these concerns about the existing method, the proponents conduct a study
entitled “Urbani Tea Point-of-Sales.
BACKGROUND OF THE STUDY

Urbanitea is a Milk Tea that offers different varieties of milk tea, fruit tea and

frappe tea. The café is located at #197 Peras Extension Napico Manggahan Pasig

City. It is owned by Mrs. Bernalyn Pangilinan. The business already started 4

months ago year 2019.The milktea has two employee. They use jar and blender in

mixing their tea.

Their target sales per day is around five thousand pesos. According to

the owner, sometimes they were experiencing problems regarding customers. There

were times that they have lots of customers and there’s also increase their sales.

There is another milkTea shop beside the store which they consider as their

competitor.

OBJECTIVES OF THE STUDY

General Objectives

The main goal of the capstone project is to develop innovative software that will replace

the current manual system and to help improve the sales performance of the store.
Specific Objectives

The specific objectives of the capstone projects are as follows:

1.To reduce the time used in order and payment transactions.

2.To maximize the accuracy in updating of the inventory.

3.To get a more accurate costing of a certain product.

4.To reduce the manpower and office supplies needed in transaction records.

5.To validate technical performance by system by the following group based onspecific

criteria

SCOPE AND DELIMITATION OF THE STUDY

The scope of the study will focus on making a Point-Of-Sales, for Urbanitea. It

will focus on making the order and payment transaction faster by using easy-to-use

interface that will enable the operator to take orders faster and more efficient.
 The system will also include a Start and End of Day facility, which is used to

open and close daily transactions, Extra Expense Tabs, Order Lists and Status Bar. It will

also have a reporting function that will be used if printed reports are requested by the

owner or manager. The reports will cover the following: daily sales report, weekly sales

report and monthly sales report. Receipt printing is also available in this module.

Scope of the system are the following:

 Security

The system has a capability to secure and retrieve a password of

admin/user if she remembered their pin code.

 Generation of report

The system has a capability to accurate generation of reports.

 File maintenance

The system includes the maintenance that would automatically

add, delete, save, retrieve information of files.

Limitation of the system are the following:

 Not an Online transaction.

 No major credit card transaction during payment, only cash payment.

 The proposed system is intended only to UrbaniTea MilkTea Shop.

SIGNIFICANCE OF THE STUDY

The proposed software when implemented is expected to benefit the following:

Crews and Staffs

. They can get orders and compute payments faster with accuracy and

efficiency because they don’t have to look at the price list when computing the order, thus,

reducing the chance of being charged for every wrong transaction.

Customers

.They can now enjoy faster transaction and faster service.

Owners

. The reporting facilities will enable them to analyze the sales faster because it is

summarized and detailed. The costing system, on the other hand, will give them an

overview of the cost of certain product.

 CHAPTER II

CONCEPTUAL FRAMEWORK

In the Point-of-sales system, the staff/crew receives orders and payment from the

customers; input it to the system which will be saved automatically to the database when

the transaction has been completed.

REVIEW OF RELATED LITERATURE AND STUDIES

Introduction

This chapter presents the review of related studies of the current system and the

proposed system relevant to the software project. This will tackle about the milk tea, point-

for-sales transaction, point-of-sales system.

Milk tea

Milk tea is tea with milk added. In some parts of the world (such as parts of India), milk

tea is the default type of tea, so 'tea' usually refers to milk team while 'black tea' or 'tea

without' refers to tea without milk.

Point-of-Sales Transaction

A point of sale transaction is an exchange between a buyer and seller at a specific

“place.” This place can be a physical location, such as a store front or vendor’s cart, or a

virtual
 location such as a call-in number or website. The means through which a business owner

captures the information related to a point of sale transaction is referred to as a POS

system.

Point-of-sales System

Refers to the area of a store where customers can pay for their purchases. The term is

normally used to describe systems that record financial transactions. This could be an

electric cash register or an integrated computer system which records the data that

comprises a business transaction for the sale of goods or services.

CONCEPTUAL MODEL OF THE STUDY

INPUT PROCESS OUTPUT

ORDER AND PAYMENT

CUSTOMER COMPUTERIZED
SUMMARY
ORDER POINT-OF-SALES
PAYMENT SYSTEM RECEIPT
 CHAPTER III

DESIGN AND METHODOLOGY