JOCELYN FITZPATRICK

3 Omar Street, Maidstone, Victoria, 3012

Phone: 0434 969 964
Email: jefitzp@student.unimelb.edu.au
Birth Date: 4th October 1989

CAREER GOAL:
To gain experience through volunteering, to improve my animal handling, communication,
organisational and team building skills through the production animal industry

EDUCATION:
2017 - present Doctor of Veterinary Medicine
University of Melbourne
Parkville, VIC 3010

2014-2016 Bachelor of Animal & Veterinary Bioscience

LaTrobe University
Plenty Road, Kingsbury Drive, Bundoora, VIC
3086

2006-2007 ACT Year 12 Certificate

Erindale College
McBryde Crescent Wanniassa ACT 2903

SKILLS/ ATTRIBUTES:
 Excellent personal presentation,
friendly personality, good-manners,
hardworking and self motivated
 Great communication skills including
polite interpersonal and phone manner
 Demonstrates creativity and initiative
when it comes to problem solving.
 Ability to work co-operatively and
flexibly in a team situation and
competently as an independent worker.
 Good self-management skills and
excellent planning and organisational
skills

TECHNOLOGICAL SKILLS:
 Competent with Mac and Microsoft
operational systems
 Well developed internet research skills
 Competent in appointment programs
Cornerstone and Vetware
 Vaccine gun usage, & vaccine storage
 Competent in Microsoft Word, Excel,
PowerPoint, Outlook Express and Mac
equivalents
 Competent with multiple lined phones
and transferring calls
 ear tagging equipment
 snare & pig board competency
AWARDS / ACHIEVEMENTS:
 ICT Competencies Certificate
 Coaching Principles Level 1 Certificate
 Animal Health EAD Foundation Course
(2016)
 Genetics First year prize (2015)
 Certificate III in Agriculture (2014)
 Academic Excellence Awards for
Bachelor of Animal & Veterinary
Bioscience (2015)
 Peer Support/ Quest leadership
program certificate
 College Academic Achievement
Awards (2007)

HOBBIES / INTERESTS:
 Calisthenics  Reading novels
 Caring for animals  Playing the piano
 Dramatic productions  Scrapbooking
 Historical books and artefacts  Cross stitch

EMPLOYMENT HISTORY:
2012 - Present
Prahran and Toorak Veterinary Hospital, 682
Malvern Road, Prahran, VIC 3181
Duties:
 Answering multiple line phone calls
 Assessing emergency cases for urgency
 Drug and merchandise ordering
 Greeting customers and waiting room control
 Writing up protocols
 Setting up staff training & lunches
 Hospital grade cleaning in consult rooms and
reception area
 Sale assistance in extensive specialised foods and
merchandise for particular medical conditions
 Forwarding emails and phone messages to the
doctors
 Check in and checkout procedures
 Money handling and receipting skills
 Setting up profiles for new customers
 Consoling and calming upset and irate customers
 Scheduling appointments
 Manager of Pet Slimmers, to help overweight
animals reach their goal
 Animal handling and general nursing including
nurse consults, surgical nursing & consult
nursing
 Basic pathology skills

2008 - 2012 Tuggeranong Veterinary Hospital, Hanlon Crescent,

Fadden, ACT 2904
Duties:
 Answering multiple line phone calls
 Assessing emergency cases for urgency
 Hospital grade cleaning in consult rooms and
reception area
 Sale assistance in extensive specialised foods and
merchandise for particular medical conditions
 Pricing and stocking shelves
 Training new staff members
 Writing up protocols
 Check in and checkout procedures
 Money handling and receipting skills
 Setting up profiles for new customers
 Consoling and calming upset and irate customers
 Scheduling appointments
 Basic nursing & animal handling skills