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J Contemp Psychother (2010) 40:125–130

DOI 10.1007/s10879-010-9137-1

ORIGINAL PAPER

The Three Legs of the Practitioner’s Learning Stool:


Practice, Research/Theory, and Personal Life
Thomas M. Skovholt • Michael T. Starkey

Published online: 11 March 2010


 Springer Science+Business Media, LLC 2010

Abstract The goal of this article is to introduce the many upon which to practice. Arguably graduate school, practi-
guides that serve as our knowledge base in the helping cum, internship, and post internship continuing education
professions. Practitioners work with the complexity of are all ways in which the therapist searches for the elusive
human emotion, thought, and variability, which at times Holy Grail for treating clients. Therapists quickly learn,
makes the work confusing. In order to deal with the con- however, that the mystery of life and living well, while
fusion, the practitioner attends many years of school and there are many definitions for these, are not unidimensional
intensive practical experiences to be optimally prepared to and easy to quantify.
work with human beings. Even so, different philosophies In time, this search for certainty shares the stage with a
exist as to what the best sources of practitioner knowledge reluctant accepting of uncertainty. Over time, practitioners
are. Where should practitioners get their ideas? The aca- begin to realize that the circle of not knowing grows as fast
demic culture suggests it should be science; the practitioner the circle of knowing and that ambiguity is part of the tattoo
culture suggests reflection on practice; candid discussion of the counseling and therapy professions. In any given
with practitioners suggests that the therapist’s personal life therapeutic hour, so much is said, not said, nonverbally
is the richest source of knowledge. This article argues that communicated. Therapists have the daunting task of
practitioner expertise is like a three-legged stool with each encoding information, making sense out of it, and giving it
of the foregoing areas essential to optimal functioning. back to the client in a way that hopefully helps. With so much
happening in the session, this task is often quite challenging.
Keywords Expertise  Evidence-based practice  Reed (2006) lists 33 variables as active in the counseling/
Therapy  Effective practice therapy session. When 33 variables are interacting, there are
1,089 possibilities in each therapy/counseling session. The
work is confusing, the ambiguity at times frightening.
The Intense Search for Answers This paradoxical quest, the intense search for answers
while accepting the swampy reality of human complexity,
Practitioners are driven by an intense search for answers to is a life long journey. How wonderful it would be to think
ease client pain. The job is to navigate the often inexpli- that therapy is the application of the treatment to the cli-
cable interpersonal space between client and therapist in a ent—a kind of spray-painting the other. Then, all practi-
way that provides maximal benefit for the client. The goal tioners would need to do is learn a method, a school, a
is to find definitive answers that really work, like the pro- technique, an empirically supported treatment, a manual-
verbial hot knife cutting through butter. Years of practice, ized approach and apply it. Unfortunately, the client is not
intense perusal of professional literature and theory, hours like a rock that can be spray painted but rather a living,
of consultation all provide the practitioner with a solid base thinking human being who is very much a part of the two-
person dance of therapy. But it is very hard to accept
uncertainty. Human beings are generally unable to tolerate
T. M. Skovholt (&)  M. T. Starkey
University of Minnesota, Minneapolis, MN, USA the mysterious and unexplained. Giving names and labels
e-mail: skovh001@umn.edu to chaotic forces provides one with a sense of control

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(Yalom 1995). Even so, the chaotic can be exciting: with it Somebody that’s accepting. Somebody that’s smart.
comes a sense of newness and something to be discovered. Somebody that’s interesting, curious, stays informed.
The hallmark feature of counseling and psychotherapy is Somebody who takes care of themselves, so that they
ambiguity. The work lacks a certain precision craved by have some energy to give. Somebody who has that
practitioners and persistently sought by researchers. Man- blend of being compassionate and empathetic, but
agement of the ambiguity, the uncertainty, and negotiation also challenging. Somebody who’s avail-
of the convoluted material client’s present occurs through able…Somebody that’s wise…Kindness, humility is
two distinct tasks. The first task is the career long process a good word…Willing to listen and grow, I’m
of looking for certainty while reluctantly accepting the thinking, an ability to see uniqueness.
world of uncertainty. The second task, a more formidable They are people who are not afraid to take risks. They
one indeed, is the acquisition of wisdom. are people who have a deeper understanding, a more
universal understanding. They are people who have a
lot of integrity. They are people who are comfortable
The Development of Personal Wisdom with their power, and comfortable using it… I think
they’re people who stretch themselves and stretch
A group of Master Therapists showed (Jennings and other people to go beyond what they think is possi-
Skovholt 1999; Skovholt et al. 2004) that it is the thera- ble…give a sense of hope…It’s a combination of
pist’s personal qualities that really carry the freight. These challenge and giving that other piece that helps the
elite therapists embodied a mixture of several characteris- other person feel not alone and to feel it is possible to
tics and in order to be considered a Master Therapist, do or achieve. (Skovholt et al. 2004, p. 126)
expertise in the cognitive domain, the emotional domain,
The development of expertise and the drive towards
and the relational domain was essential. These therapists’
mastery begins with these two premises: that our field is
cognitive characteristics (e.g., a voracious appetite for
uncertain and that greater wisdom as a person allows the
learning), emotional characteristics (e.g., a fine tuned self-
mature therapist to understand and embrace this uncer-
awareness), and relational characteristics (e.g., a proficient
tainty and do good work. The acceptance of uncertainty
ability to intensively engage clients) all helped maintain
and development of personal wisdom are indeed formida-
their equilibrium in times of uncertainty. It was concluded
ble tasks. Outlined below are guides that help the practi-
that excelling as a practitioner mainly involves developing,
tioner navigate the search, traverse the terrain, and develop
at a very high level, as a person. This development involves
the wisdom to help someone in distress.
a deep acceptance and understanding of the self; being
genuinely humble; a high level of self awareness; and an
intense will to grow and learn (Skovholt et al. 2004). This
parallels Wampold’s (2007) research, where he indicated The Three-Legged Epistemological Stool
that treatment is most successful because of the therapist,
not the treatment. In fact, there is little evidence to support There are several competing sources of knowledge for
one treatment approach over another (Wampold 2007). practitioner development on the way to mastery, and
Therefore, therapist personal development is essential: just practitioners get their best ideas for the highly complex and
as carpenters have their hammers, screwdrivers, and other difficult counseling and therapy enterprise from several
tools, therapists need to rely—almost exclusively—on one sources. Three epistemological sources—practitioner
tool: the self (Yalom 2003). experience, personal life, and academic research—are vital
Learning a technique takes a few hours. Becoming a wise to the practitioner. But, in therapy’s current political cli-
person takes years. Bales and Staudinger (2000) define mate, there is contention about the applicability of these
wisdom this way: ‘‘wisdom [is] an expertise in the conduct three sources.
and meaning of life… knowledge and judgment about the The practitioner culture suggests that reflection on the
essence of the human condition and the ways and means of craft is the most important source of influence. The aca-
planning, managing, and understanding a good life’’ (p. demic research culture suggests that science is the best
124). This second task—becoming more a mature and wiser source of knowledge for practice. Candid discussion with
human being—is elusive, slippery, and not easily captured. practitioners, and a perusal of their writings, shows that
The task of becoming wiser and more mature is life long. personal life is also a rich source of guidance and knowl-
These two tasks—striving towards personal maturity edge. Great tension exists in the profession about the use of
and wisdom, and searching for certainty while accepting these three knowledge bases. Each on its own provides rich
uncertainty—fit well with these descriptions of Master data, but each, when used exclusively, is not necessarily
Therapists: sufficient to understand the complex nature of a client’s life.

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All three strong legs (professional experience, academic have encountered has been from those with whom they
research, and personal life) of the practitioner stool provide have worked intimately, who taught them so much about
a sense of strength and balance. Wampold (2007) says that the human condition and what it means to be alive. The
psychotherapy walks a tightrope between the accepted classroom can only teach so much. Counseling and psy-
world of science and medicine and the less accepted world chotherapy is intense work with human beings who are
of the religious, spiritual, and cultural. The tightrope pro- incredibly variable. Practitioners do not work with inert
posed here is one that legitimizes all three legs of the stool. objects that can more easily be understood in the labora-
For example, a recent study of the 10 most influential tory. Practitioners need to understand how humans are put
therapists over the last 25 years—Rogers, Beck, Minuchin, together, what tears a person down, and how to heal that.
Yalom, Satir, Ellis, Bowen, Jung, Erickson, and Gottman That partially comes from a book but the bulk of it comes
(Psychotherapy Networker 2007)—reveals the importance of from being with it and learning from that presence.
each of these legs for practitioner development. The biogra- In graduate school, students are so often exposed to how
phies, combined as one, describe these therapists as weaving, working with clients ‘‘should’’ be. For example, empiri-
so naturally, the science, the practice, and the personal in a cally supported treatments, evidence based practice, and
way that maximizes the effectiveness of their work. movements like these state that practice should be guided
by research. A positive and well-intentioned idea. How-
The Leg of Practice ever, when working with clients, practitioners learn about
the limitations of the scientific method. The practice world
In the largest international study of practitioners, interac- is dominated by single cases, not large numbers of people
tion with clients was rated the number one source of pro- chosen very narrowly for a study. The stories that they
fessional development (Orlinsky and Ronnestad 2005). bring are wrought with pain, hardship, joy, wonder, and
These practitioners said that their own hundreds and hun- awe that therapists can be overwhelmed with the material
dreds practice hours were the central fountain of their own clients present. This is where the large map—the research
developing expertise and wisdom. Sitting with clients who method—is handy but not completely useful. But reflection
try to make sense of their innermost experiences, to try and on practice by itself while ignoring research and the ther-
relate to and integrate their pain is an extraordinary privi- apist’s personal life is counterproductive as well. Here,
lege and it is nearly impossible to be unaffected by lis- human judgment error makes this data less than ideal,
tening to their tales. To try and quantify some of these which is why the other two legs become so imperative.
experiences is a daunting task and likely an impossible one, Lebow (2006) reported that his colleagues who were
so it is no wonder that experienced therapists rate both a part of the research and practice cultures stated that
their clients as their number one source of knowledge they used research findings sparsely in their practice. This
(Ronnestad and Skovholt 2003). Being with clients and does not mean that research should be abandoned alto-
trying to help them heal their most vulnerable wounds gether and practitioners should be able to do as they please.
offers a real life laboratory into how clients’ problems However, this finding indicates that either practitioners
develop. As much as the research method would like to need to be more accepting of research findings or
capture the ‘‘main’’ way in which pathology develops, researchers need to start performing research that is more
working with clients clues practitioners into the staggering relevant to the practice of psychotherapy.
variability of the human condition, and working with this Practice is essential. Different training opportunities,
ambiguity can be a tall order indeed. Practitioners in the quality supervision, and exposing oneself to the range of
helping, teaching, and healing fields use the interaction with human emotion are essential in order to receive the max-
the other as an intense learning laboratory; in fact, the imum benefit from this leg. Furthermore, rather than
expertise literature shows that experience in the practiced fighting therapeutic ambiguity, learn to embrace the cog-
domain is considered essential for expertise (Chi et al. 1988). nitive complexity of the process. Master therapists value
Most psychology professors learn more by the act of the uncertainty and intricacies of being alive and actually
teaching, rather than the scholarship on teaching, to guide seek out ambiguity (Jennings and Skovholt 1999). Finally,
their own teaching style and method (Thomas Brothen, it is not enough to simply sit with clients who are trying to
teaching award winner in psychology, personal communi- make sense of the world, diagnose them, and treat them.
cation, September 3, 2007). This is a testimony to the Psychotherapists are often thought of as healers, easers of
power of professional experience as a guide to competence. psychic distress, which to a great extent is true. This is an
For example, learning to judge client readiness comes out attractive label. It gives the therapist power: therapists are
of interaction with many, many clients. the healers, the people who provide relief. The shadow of
Many therapists dedicate their books to their clients. this, however, is hubris, and with hubris comes an
Why? Perhaps the answer lies in that the most learning they unwillingness to learn. Therefore, in order to fully learn

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from practice, therapists must view themselves not only as operationalize very complex psychic phenomena have
the people who can offer help, but they must also recognize stood the test of time and have provided both researchers
and accept that clients have much to teach, sometimes and practitioners valuable tools for future trends in this
much more than therapists have to teach them. field. One current trend, as stated above, is the push
towards empirically supported treatments (Chambless and
Academic Research as a Leg for Practice Hollon 1998). Here, therapies are designed to fit the cli-
ent’s diagnosis.
There is less need to discuss this leg because in the Many studies found in Bergin and Garfield’s Handbook
empirical research world that dominates university life, this of Psychotherapy and Behavior Change (Lambert 2004)
is the high prestige knowledge source. Inexperienced examined disorder based psychotherapies. The wisdom
graduate students are asked by their programs to abandon behind these approaches is clear: the practitioner, a skilled
earlier ways of helping to adopt a more objective way of diagnostician, chooses a treatment approach that has been
working with clients (Ronnestad and Skovholt 2001). It is shown—in the research lab—to be effective in working
assumed at this point in the educational process that the with a particular disorder. This is the spray painting
many who have gone before and contributed original approach. Interestingly, though, the more research that is
research or scholarly work should be emulated. This is a completed, the more controversy about what works is
valuable way of learning how to do something. Learn what stirred up. For example, the work of Wampold (2001) says
others have done, do the same, and hopefully you will have that there are factors common to all treatment approaches
the same results. that seem to predict outcome better than the individual
The traditional scientist practitioner model teaches its treatments themselves. While it is quite certain that gradual
students to be connoisseurs of research, to learn what exposure to a feared stimulus will reduce anxiety in the
works with whom and why. Students are taught to be majority of clients (a behaviorist approach), the other more
skeptical of the research findings so that research can be complex phenomena of the therapeutic interaction are not
done to find more effective ways of helping people. Some so easily partialled out in regards to individual therapeutic
programs have even adopted manualized treatment approaches. In fact, Wampold (2001) found that there is
approaches in which the practitioner is asked to formulate a not a single legitimate therapeutic intervention that pro-
diagnosis, choose a manualized treatment for that diagno- vides the most meaningful and lasting benefit to clients.
sis, and follow therapeutic guidelines outlined in that In a way, research gives a rough map of how to work
manual in order to be of greatest help to the client with clients. Human beings share many similarities and
(Chambless and Hollon 1998). Faced with convoluted things that work with one person are likely to translate into
clinical material, psychological researchers help give working with another person. But, because clients live in a
names, and thus control, to ambiguous concepts. world dominated by subjectivity, the generalizability of
Indeed, research on counseling and psychotherapy helps research findings will be ambitious at best.
the practitioner navigate the equivocal nature of what cli- Unfortunately, from the practitioner side, there are
ents bring to the therapeutic interaction. Research has limitations with this leg. The academic terms of ‘impact
taught many things in psychology and has helped answer factor’, and ‘citation index’ sound like they relate directly
the difficult questions that have been posed by prominent to practice. To an extent they do relate. The more an article
psychologists. For example, Eysenck (1952) challenged the is read, the more likely the impact it will have on practice.
psychotherapeutic nation by declaring psychotherapy was However, practitioners use research sparsely in their
about as beneficial as receiving no treatment at all. In fact, practice (Lebow 2006). These are terms that academics use
the research he had done found that people engaged in to judge each other in the small circle world of research.
psychoanalysis actually had worse cure rates than people There is no ‘practitioner impact factor.’ This reduces the
not treated. This spawned thousands of research studies usefulness of the work for practitioners. Indeed, Kazdin
demonstrating the positive efficacy of counseling and (2004) observed that contemporary research on psycho-
psychotherapy. A comprehensive summary of these studies therapy has limited applicability to the practice of psy-
can be found in the esteemed Bergin and Garfield’s chotherapy. Thus, the complete fiber for the stool becomes
Handbook of Psychotherapy and Behavior Change (Lam- a balance of the three.
bert 2004). Within it, the reader finds him or herself Even though there are limitations to this leg, the
immersed in a sea of good, objective data stating that importance of science for practice cannot be ignored. Just
psychotherapy works, and it works quite well. as it would be foolish to disregard the wisdom clients bring,
These early pioneers who carved out the roads current it is equally foolish to scoff at the scientific method. In fact,
practitioners travel so effortlessly are invaluable ancestors. interviews with master therapists indicate that a voracious
Studies completed by brilliant researchers finding a way to appetite for learning propelled their professional careers

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(Jennings and Skovholt 1999). The search for knowledge is counseling training occurred outside of the academic life.
exciting for them, and one way to accumulate knowledge is These incidents—not surprisingly—greatly influenced their
through research. academic lives.
Personal life is a powerful knowledge source and an
Personal Life as a Leg important leg of the practitioner stool. Yet, the impact of
the practitioner’s own emotional life can distort as well as
Living life as a human being is a powerful source of illuminate; thus, the research and practice legs offset the
knowledge. The education is ubiquitous and ongoing; there subtle distortions that may bubble up from this epistemo-
is richness to the practitioner’s personal life. Practitioners logical pool. To increase the personal knowledge base,
have had to make sense out of a world with no guidebook, consider the following suggestions: Engage in personal
a potentially dangerous world filled with wonder, awe, psychotherapy. An expansion of personal knowledge will
pain, and loss. Most of the best lessons in developmental benefit along the path to mastery. Seasoned therapists rate
psychology concern the therapist’s own experience of their own therapy as an important source of learning how to
going through life. The intense series of attachments and perform psychotherapy (Ronnestad and Skovholt 2001).
losses and more attachments—to people, ideas, places, Another point is to realize and understand that practitioners
values—that comprise human life teach so much that can are human and are not immune to the harsh realities of this
be used to help clients in their struggles. existence.
The personal world of loss and recovery is of great value It can be easy to view the therapeutic relationship as
to practitioners because this is the expertise area needed by doctor/patient, analyst/analysand, or any other one up/one
their clients. Many counseling and therapy clients make the down relationship. As stated above, this view can foster
pilgrimage to the practitioner’s office because of loss. hubris. What it also does is gives the therapist a false sense
Scientific research and theory on many topics can be of of having life figured out and of having all the answers to
use, but the practitioner, to really understand, must know life’s unanswerable questions. The human story is not
and feel loss and suffering either directly or vicariously on reserved for clients: therapists are also fully involved in the
an emotional level [see, for example, The Year of Magical human narrative. Recognizing this not only helps the
Thinking (Didion 2006) for an important discussion of this therapist live a richer and more meaningful life, but it also
topic]. To know and understand suffering on a personal fosters empathy, makes it easier to relate to clients, and
level helps practitioners better understand client pain and helps with the creation of the ultimately important thera-
suffering thereby increasing the practitioner’s capacity for peutic relationship.
empathy. Practitioners need to know the schema of grief;
what it is, how it is expressed, how to enter it and how to be
helpful in the healing process. Conclusions
The personal life leg of the stool also relates to the
practitioner’s motives for the work. Sue (2005), for The Three Legs as a Whole
example, remembers an incident of racial harassment when
he was a child that has stuck with him, taught him very Beginning therapists reading about performing therapy and
much, and largely informs his professional work. Indeed, the rewards of practice are often itching to get out and
he thinks that integration of the practitioner’s personal and practice and replicate what was read, observed, and even
professional lives is essential because then the work fantasized about. When the reality of the therapy room
becomes an expression of one’s total being. finally comes to fruition, there is often frustration, confu-
The existential psychologists assert that being informed sion, and often a sense of anxiety about what to do.
by an existential lens lets therapists know that they are also Each leg of the stool offers insight and instruction to the
involved in existence, are also affected by their existential practitioner. One of the major prerequisites for optimal
situation, and that they are not immune to life’s harsh functioning as a therapist is a sense of openness to learning
realities. In order to be most effective with clients, thera- (Ronnestad and Skovholt 2001). Closing oneself off to
pists need to realize and accept their own humanness. Not learning experiences is a source of professional stagnation.
only does this help practitioners connect with their clients, Hence, the restrictive student and professional of psycho-
it also provides clients with a sense of universality in which therapy who is not open to using the knowledge of each leg
they can understand that the therapist is human and is of the stool ultimately robs him or herself of important
affected by the exigencies of the human condition (Yalom learning. The stool becomes unbalanced: the absence of a
2003). Furr and Carroll (2003) in a study of graduate stu- leg makes the stool unstable and no longer can it provide
dents’ critical incidents that influenced their growth found the foundation for the confusing and chaotic work in the
that many of the critical incidents reported in their swampy world of the most complex of all species.

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Carl Rogers, the most influential therapist of the past Jennings, L., & Skovholt, T. M. (1999). The cognitive, emotional, and
25 years (Psychotherapy Networker 2007), used all three relational characteristics of master therapists. Journal of Coun-
seling Psychology, 46, 3–11.
legs of the stool in his work. Perhaps that was the key to his Kazdin, A. E. (2004). Psychotherapy for children and adolescents. In
success. Without his active work as a practitioner—espe- M. J. Lambert (Ed.), Bergin and Garfield’s handbook of
cially in Rochester and at the University of Chicago—his psychotherapy and behavior change (5th ed., pp. 543–589).
work would not have blossomed. Practitioner work, thus, New York: Wiley.
Lambert, M. J. (Ed.). (2004). Bergin and Garfield’s handbook of
was essential. Without his active reflection in his own life, psychotherapy and behavior change (5th ed.). New York: Wiley.
his work would have had less depth [see On Becoming a Lebow, J. (2006). Research for the psychotherapist: From science to
Person (Rogers 1961) and his reflection of turning age 85 practice. New York: Routledge
(Rogers 1989)]. Without the use of research methods that Orlinsky, D. E., & Ronnestad, M. H. (2005). How psychotherapists
develop: A study of therapeutic work and professional growth.
he first learned in agriculture, he would not have done the Washington, DC: American Psychological Association.
extensive taping recording research that was essential to his Psychotherapy Networker. (2007). The top ten: The most influential
professional development. therapists of the past quarter-century. Psychotherapy Networker,
Clients’ lives are venerable forests that need to be 31(2), 24–36, 68.
Reed, G. M. (2006). What qualifies as evidence of effective practice?
navigated with great care. The navigational tools outlined In J. C. Norcross, L. E. Beutler, & R. F. Levant (Eds.), Evidence-
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Rogers, C. (1989). On reaching 85. In H. Kirschenbaum & V. L.
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of any given clinical situation, having the knowledge from professional development: Retrospective accounts of senior
psychotherapists. Professional Psychology, 32, 91–98.
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Skovholt, T. M., Jennings, L., & Mullenbach, M. (2004). Portrait of
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