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BARUCH COLLEGE
Zicklin School of Business
Narendra Paul Loomba Department of Management
Course Description:
Why do some organizations succeed and others fail? We will try to find answers to this
important question throughout the term. A principal concern of BPL 5100 is the relationship
between the organization, its strategy, and its environment. This relationship is complex,
uncertain, and always changing. Managers seek to shape this relationship through strategic
decisions that change their organizations’ capabilities, shift their competitive positions, or lead
these firms into new businesses. This capstone course for undergraduate Business
Administration majors has as its theme the development and implementation of strategy within
the business enterprise. During the course of the semester, you will develop strategic plans and
engage in strategic management exercises. The course has been designed to introduce students to
these different aspects of strategic decision-making. Students will have ample opportunity to
understand how to craft and implement effective strategies, and to recognize when changes are
needed in existing strategies of companies.
Until now, most of your coursework has emphasized a specialized, functional approach to help
you understand how each of the functional disciplines such as marketing, operations, and human
resources, play an important role in determining the success of a company. This course will help
you recognize how organizational success is determined by how different functions fit together.
Therefore, this course highlights the perspective of the general manager. The general manager's
job is to diagnose what is critical in complex business situations and to find realistic solutions to
strategic and organizational problems. To solve problems, the general manager must be capable
of understanding and using the knowledge from each of the organization’s functional areas to
provide a "total business" (or systems) perspective on issues pertaining to strategic management.
The general manager must decide, articulate and monitor the overall direction of the firm and the
building and sustaining of a competitive advantage.
Your enrollment in this class is evidence that you have successfully navigated your way through
a college education. Therefore, it is essential that you exhibit a high degree of professionalism
and participation during the course of the semester. Each of you has knowledge and creative
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ideas that are valuable and that should be shared with other members of this class. Given these
beliefs, I expect that each of you will be an active, intelligent and mature participant in class.
The faculty of the Zicklin School of Business has adopted seven (7) “Learning Goals” for BBA
students. The purpose of these goals is to create a common understanding between students,
faculty and potential employers of the core objectives for a business education. The following
Zicklin Learning Goals will be addressed in this course:
Dess, McNamara & Eisner. (2019) Strategic Management: Text and Cases, 9/E. This text is
available in the Baruch bookstore.
NOTE: Because earlier editions of the textbook do not have all the information covered in the
9th edition and some of the cases are not up-to-date, it is recommended that you do not use other
editions.
Expectations:
The workload in this course is above average at a minimum. Few CEO's or top managers will
suggest that every possible option was considered or that the decision made could not have been
improved had additional analyses (time) been available. Accordingly, this course should be
among the most mentally taxing, interesting, and best courses of your undergraduate experience.
If you do it right, the course will be among the most demanding and most enjoyable courses you
will take. If you do it wrong, you may get by, even score well, but you will have forfeited an
opportunity to develop a perspective that will enhance your opportunities for advancement
(promotion and/or income). It is important that each of us work consistently and diligently to
complete the objectives of the course. My pledge is to work as hard as anyone else in this course
to make it a success for you.
Blackboard:
We will make extensive use of Blackboard this term as a means of communicating with one
another about a variety of issues. The syllabus, and any necessary updates, will be available on
Blackboard. Supplementary readings will be posted on Blackboard as well. Consequently, you
should become familiar with how Blackboard operates and visit the course Blackboard site often.
Academic Integrity:
Students are expected to know and adhere to the Baruch College Academic Honesty Policy,
found at http://www.baruch.cuny.edu/academic/academic_honesty.html. It states that
Academic dishonesty is unacceptable and will not be tolerated. Cheating, forgery, plagiarism and
collusion in dishonest acts undermine the college's educational mission and the students' personal
and intellectual growth. Baruch students are expected to bear individual responsibility for their
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work, to learn the rules and definitions that underlie the practice of academic integrity, and to
uphold its ideals. Ignorance of the rules is not an acceptable excuse for disobeying them. Any
student who attempts to compromise or devalue the academic process will be sanctioned
[possibly by failing an assignment or the entire course].
Academic sanctions in this class will range from an F on the assignment to an F in this course. A
report of suspected academic dishonesty will be sent to the Office of the Dean of Students.
Additional information and definitions can be found at:
http://www.baruch.cuny.edu/academic/academic_honesty.html
If you suspect cheating by anyone in any course you can call the Anonymous Hotline
For reporting violations of academic integrity… 646-312-2020
Baruch College provides reasonable accommodations and modifications for students with
disabilities to ensure that no student with a disability is denied the benefits of, is excluded from
participation in, or otherwise is subjected to discrimination under the education program or
activity operated by the College because of the absence of educational auxiliary aids for students
with disabilities. Arrangements for adapting class procedures without compromising course
content and standards may take time. Therefore, students who require accommodations or
modifications should speak with me as soon as possible. I am available for you to talk with me
before or after this class or during my office hours described above.
In order to receive services, you must register with the Office of Services for Students with
Disabilities. Documentation is necessary for every disability. For more information concerning
services for students with disabilities, please contact the Director of the Office of Services for
Students with Disabilities, Vertical Campus Building, 2nd floor, Room 2-270, phone number:
646-312-4590.
1. Arriving late interferes with other students' learning and is not acceptable. Subway delays
and other problems are unavoidable on occasion, but it is each student's responsibility to plan
carefully to arrive on time.
2. Leaving early is disruptive and unfair to other students' opportunity to learn. Please
minimize this.
3. It is not appropriate to leave and return during a class meeting. Plan ahead. Anyone with a
medical problem that affects his or her presence in class should discuss the matter privately
with the instructor in advance.
4. Course assignments and performance expectations are well documented in this syllabus and
will be discussed in depth during the first few class sessions.
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Laptop and Cell Phone Policy: A successful class depends on the active attention and
engagement of everyone in the classroom. You cannot be actively attentive and engaged at the
same time you are checking email, texting, or surfing the Internet. In addition, using your laptop
or mobile device is distracting to those around you. To create a mutually supportive learning
environment, the use of laptops and smartphones, Blackberries, iPads, pagers or any other
mobile devices is not allowed during class sessions unless required for a class activity. Also,
research suggests that writing notes by hand rather than on an electronic device is more
conducive to learning the material. Note: Students who need an electronic device for a specific
emergency or health-related issues must obtain approval from the professor.
GRADING CRITERIA:
A NOTE ON ATTENDANCE:
Attendance at class and participation in class discussions are important ways in which
college students enter into the learning process. Therefore, attendance is extremely important.
Students who have an excessive number of absences (more than 3 in the semester) will have their
final grade reduced by a substantial amount. I also expect students to have read all the required
readings before each class period. In that way, you will be better able to participate in a more
meaningful manner.
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Summary of Assignments:
Attendance and Contribution are vital aspects of student learning in this course. For effective
contribution, you should review the assigned material prior to coming to class and be prepared to
discuss the major themes.
Good contributor (B). In-class contributions reflect thorough preparation, good thoughts, and
some insight. Integration and higher-order thinking is sometimes evident. Arguments are
supported, persuasively presented, and reveal that this person is learning. If this person were not
a member of the class, the quality of discussions would be diminished.
offered are seldom important, are often irrelevant, and do not provide insight or a constructive
direction for the class. Integration and higher-order thinking are absent. This person does little
to further the thinking and potential contributions of others.
Non-contributor (F). This person has said little or nothing in class. The person has appeared
uninterested or disengaged. The quality of discussions would be improved if a different student
occupied the seat.
Manage your expectations about contribution grades throughout the semester; do not
claim afterwards that you were present in class when it was not documented or that you
contributed more than you believe you are being given credit for. Contribution grades will
not be negotiated after the completion of the semester.
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WRITTEN ASSIGNMENTS:
Please note that you should write an integrated essay incorporating your ideas in response to the
prompts found for each case on Blackboard. All case studies must be typewritten, double-
spaced, with 1” margins on all sides. Students will be graded on content, quality of analysis,
ability to apply a critical perspective to the topic, grammar/punctuation and brevity.
Outstanding writer (A). Written analysis reflects exceptional organization, thoughtfulness and
insight. The work shows that the student can use the substantive material covered in class to
produce optimal business outcomes. Explanations are well supported, persuasively presented,
and reveal that this person is an excellent communicator. All writing is fully edited, and is
stylistically and grammatically correct.
Good writer (B). Written analysis reflects organization, thoughtfulness and insight. The work
shows that the student can use the substantive material covered in class to produce good business
outcomes. Explanations are supported, somewhat persuasively presented, and reveal that this
person is a good communicator. Writing shows signs of having been edited, and is, for the most
part, stylistically and grammatically correct.
Adequate writer (C). Written analysis reflects only basic organization, thoughtfulness and
insight. The work shows that the student understands the substantive material covered in class.
Explanations are minimally supported, mildly persuasive and reveal that this person can
communicate. Writing is barely edited, and is stylistically and grammatically passable.
Unsatisfactory writer (D). Written analysis is disorganized, unthoughtful and reflects inadequate
or a complete lack of preparation. Little or no understanding is reflected. Explanations are
unsupported or non-existent. Writing is unedited, or is stylistically or grammatically defective.
Non-writer (F). Written analysis is not submitted and does not make any effort to address the
assigned tasks.
NOTE: Written assignments which are late for any reason will be reduced by one grade. All
written assignments are individual efforts. Group collaboration is not permitted.
The class will be divided into teams of approximately five (5) students each. These
teams will be required to make an oral presentation on an industry and related company as well
as work together on the GLO-BUS Simulation. Each team will pick an industry which they will
be required to research in depth. You should do this through the Internet, library resources, the
Subotnick Center and/or direct contact with the company.
Teams will be required to meet outside of class time to conduct their research and
prepare their presentations.
In order for you to get the most out of the meeting with the Fellow, please come
prepared. All members of a team are required to participate in the Team Presentation.
Prepare your presentation carefully. You should pay careful attention to the flow and clarity of
the presentation. You should practice and time the presentation before you present to the class.
You are encouraged to make creative use of your presentation time. For example, you
could use slides, videos, slides, posters, product samples, and audience participation to generate
and sustain interest in your topic. You should prepare the presentation as if you were presenting
to potential mutual fund investors. Thus, you should be concerned about keeping their interest
and communicating clearly and effectively. Although it is appropriate to refer to prepared notes
during your presentation, do not read your presentation directly from a prewritten script.
Your task as a team is to make an oral presentation on the company in your designated
industry which offers good investment opportunities. This presentation should cover strategic
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issues and problems, opportunities and constraints, strategic alternatives, company financials and
recommendations for investment opportunities. Please note that you must be able to
recommend the company covered in your presentation. Your presentation as a group must
deal with the firm’s strategic, competitive and financial performance, demonstrating your
deeper understanding of the field of strategic management. Please note that team presentations
must be on Power-Point or Prezi formats and should be a total of 30-35 minutes, followed by a
question and answer period. Please provide me with a hard copy of your presentation material.
All groups must submit this material on the day on which the first group comes up for
presentation. Below is an outline of some of the important issues you should consider in your
research and presentation.
If multi-product company, analyze the dominant product and its industry. Summarize the
industry environment for favorableness. The following checklist should help you:
Growth of Are there segments within the industry growing faster than others?
Segments If so, threats of entry from other segments may be high.
• Company's business: products, markets and customers served. How does the company
describe its business?
• Single product or multi-product firm? In what industry/segment is the firm competing?
• Performance: Sales, market share, profitability, stock performance (provide 5 year trend
charts). Use tables and pie or bar diagrams. If multi-product firm, show sales of each
product using a pie chart.
• Company's competition: Compare sales and financial performance with competition
using pie or bar charts. Provide relative market share. If the company analyzed is the
market leader, compare performance with the ranking company.
• Mission: What is the firm's mission? Vision? What are its strategic goals?
• Stakeholders: Who are the firm’s stakeholders? Which of them are critical and why?
• Governance: Board structure and composition. What are the firm's ideals, culture, and
management philosophy?
• Overall: Has the firm been able to realize its declared goals or is its performance lagging?
What are the firm's resources and capabilities? Is the firm entrepreneurial? Are the firm's
strengths emerging from tangible or intangible resources? Does the firm have sustainable
competitive advantages? What is the firm doing to sustain its advantages? Identify what factors
are critical for competition in the industry and assess the firm's strengths in that context. The
following checklist should help:
What are the strategic issues? Are they due to lack of resources or capabilities or are they due to
the pursuit of wrong strategies? Are they strategy implementation issues?
A starting point for understanding strategic issues is by comparing the competencies and
competitive advantages required for success to what the firm actually has. A SWOT analysis
done through industry and internal analysis as above is required for EACH COMPANY
presented. After evaluating company strengths and weaknesses, and industry opportunities and
threats, place the firm in one of the following four categories:
Clearly, category 1 is the most favorable situation. The firm’s strategy should be to pursue
aggressive growth that will use its internal strengths to exploit the abundant external
opportunities. In category 2, the strategy should be to eliminate weaknesses either by acquiring
the needed competencies through joint ventures and alliances or vertical mergers so that
opportunities can be effectively exploited. In category 3, the strategy should be either to alter
industry forces using the firm’s strengths (depending on the threats) or diversify into more
attractive industries. Category 4 is an extremely unfavorable situation. This is a firm, according
to Porter, that has a weak competitive position in an unattractive industry. The firm should
consider repositioning by moving into another segment in the industry or gain the required
strengths through horizontal mergers.
The Consultants’ Report is a team assignment. Imagine that your team has been hired as
a consulting group to report on the company’s strategic prospects. As an important initial
step of your analyses, you will have to evaluate the strength of the company’s performance.
Such an evaluation should involve examining both qualitative and quantitative information
over a period of time (best time frame is the last 5 years). For a quantitative evaluation, you
could consider some key financial indicators including ratios outlined above. Qualitatively,
you could evaluate how important stakeholders such as customers, investors, and
employees perceive the company from relevant press articles and releases.
Having evaluated the strength of firm’s performance, you should evaluate how the
following aspects of your course material contribute (in favorable or unfavorable ways) to
this performance.
▪ Strength of competitive forces in the company’s primary industry and/ or strategic group
▪ Strength of core competencies, extent of difficulty in imitation, and potential core rigidities
▪ Effectiveness in implementation of company’s current competitive position
▪ Company’s scope, extent of relatedness, rationale for recent M&A/alliances, or reasons for
not implementing any diversification
▪ Aspects of company culture, structures, and systems and how they help in (or impede)
implementation of company strategy
▪ An example of a recent innovative initiative (or a few examples), the type of innovation
involved, and reasons for success/ failure
▪ Type of international strategy adopted and its implementation (could be more than one)
Finally, based on the above analyses, highlight one serious issue that the company is either
facing currently or could face in the near future (this should be possible even for relatively
successful firms) describing why this is impacting (or could impact) performance
negatively. Suggest 2-3 actions that the company could take to try and overcome this
problem. Out of those actions, provide criteria to select one final recommendation. The
criteria for your recommendation should be explained, some details provided on how to
Implement it, and potential issues should be recognized with some thought on how these
can be avoided.
The written Consulting Report should be 7- 8 pages in length. The papers must be typed (12-
point font), double spaced, with one-inch margins on all sides. The title page with team
members’ names, a list of references, as well as any exhibits and appendices will not count
towards the page limit. Reports are to be submitted by the date indicated in the class schedule.
NOTE: The Consultants’ Report is based solely on the company you are recommending in
your presentation.
COURSE CALENDAR
Topic Assignments
Orientation and Course Overview
8/28
Preview
Overview
9/4
Dess, ch. 9
11/13 Strategic Control
Submit GLO-BUS Decisions Year # 12
Team Presentations
GLO-BUS Quiz # 2
11/20
Team Presentations Team Presentations
Team Presentations
11/25 Team Presentations
Submit GLO-BUS Decisions Year # 13
11/27 Team Presentations Team Presentations
Team Presentations
12/2 Team Presentations
Consultants’ Report due
Team Presentations
12/4 Team Presentations
Submit GLO-BUS Decisions Year # 14
Corporate Governance
12/9 Dess, ch. 10
Team Presentations
Team Presentations
Future of Strategic
12/11 GLO-BUS Debriefs
Management
Final Exam Cumulative Exam
Appendix 1: Assurance of Learning