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Doctor Communication

Practice Role
talk Plays.

1 A 56 year-old farmer 2 Myra comes to see you as


presents to the clinic to have she is worried her 14 year- 3 A 21 year-old university
his “sunspots done”. You note old daughter, Louise, is losing student attends the practice
he doesn’t attend the practice weight. Louise is a bright year 9 requesting a prescription for
very often. student who now refuses to eat meat. the contraceptive pill. Role play the
questions you would ask her.
Role play how you would address How do you approach the consultation with
preventative health issues with him. Louise and her mother? What advice would you give her?

4 Michael is a 47 year-old 5 Mrs L.’s 10 year old 6 A 57 year-old man


Chinese man who comes to daughter weighs 70 kilos was diagnosed with
see you as he feels he is getting and has been secretly eating pancreatic cancer 6 months
old. His father died of a heart attack in her room. ago. Last week he presented
at age 48. with new symptoms and test results
What sorts of information would you show progression of the Ca.
What would you explain to him about his risk seek and how would you proceed with
of cardiovascular disease? this family? Break the news to him.

7 Stephen, aged
26, is diagnosed 8 Explain, using 9 Reflect upon a
with undifferentiated appropriate language, “challenging” consultation
spondyloarthritis. He is a how to use a Ventolin you have had, what was
construction worker. puffer to a 9 year-old child challenging about it and how
to manage his asthma. would you improve the situation
How would you advise him for next time.
regarding his condition?
Doctor Communication
Practice Role
talk Plays.

10 The son of Mrs S. 12 The parents of an 11


comes to see you about year-old developmentally
his 87 year-old mother as she
11 Discuss some of the
disabled girl come to talk
differences in the way
can no longer manage by herself you practice medicine in about how she will manage her
at home. He doesn’t want to “stick Australia compared with your menstruation.
her in a nursing home”. home country.
How do you discuss the issues with them?
Discuss the options with him.

14 Mr P., aged 62, presents 15 Role play a telephone call


to the surgery requesting referring a patient to a heart
“blood tests”. He wants you specialist. Summarise the patient
13 Explain your understanding of the
to “check everything”. When details in a succinct way.
“patient-centred” consultation.
questioned further he mentions that he
probably should have an HIV test. What kinds of questions might the
specialist ask you?
How do you talk to him about his request?

16 A 35 year-old Aboriginal 17 An 18 year-old woman


man presents with a urethral presents complaining of
discharge. vaginal discharge and painful
urination. What questions would you
18 Describe how you prepare for a
consultation with a new patient.
How would you explain the diagnosis ask to elicit further information?
and significance to the patient?
Demonstrate in a role play.
Doctor Communication
Practice Role
talk Plays.

21 A new patient presents


20 Mrs D. has come for the with a request for a
results of her mammogram.
19 What phrases or opening questions
You have the result and she has
benzodiazepam but you feel
would you use when a patient with she is “doctor shopping”. When
obvious signs of anxiety presents an infiltrating carcinoma. you refuse to write the prescription she
in the surgery? becomes angry.
How do you break the news to her and
manager the consultation? What do you say and how do you manage
this situation?

22 Mr and Mrs G. come with


their daughter, aged 26, who has 24 Mr V., aged 50, breaks
been vomiting since an endoscopy a 23 Demonstrate how you explain down in the consultation
week ago. They have already been back to a patient how you need to use when you ask him about his job.
to the hospital 3 times. Mr G. is pushy the computer to seek information while
and his daughter had Down’s syndrome. they are sitting in the consultation room. How do you manage the consultation
from here?
What is your role and explain a course
of action to the father?

27 Mrs L. is a Lebanese
lady who speaks limited
25 Explain about the formation 26 Verbalise some examples of
English. She attends the practice
opening statements that you
and management of leg ulcers accompanied by her 15 year-old
might use to encourage a young
to an elderly patient with the aid daughter who acts as translator.
person to open up and discuss
of diagrams.
their issues.
How do you approach the consultation
and build rapport?
Doctor Communication
Practice Role
talk Plays.

28 Mary is 15 and has missed 29 Mr J., who is overweight


30 Fred, aged 29, is travelling
and suffers from diabetes, is to South East Asia and comes
a period. A pregnancy text
accompanied by his wife to the to you for shots.
is positive. She is a Catholic and
consultation.
her parents are very devout.
You are in a small rural town. Demonstrate the routine advice you
How would you include Mrs J. in the would give to a young man.
explanation and planning stage of the visit?
How do you proceed?

33 Mrs C. makes you feel


really angry because she
31 How do you conduct the consultation
32 Explain to a patient of non-English never takes your advice. She
with a patient who has come for test speaking background how to increase is booked as your next patient to
results and a follow up visit following fibre in their diet. discuss weight loss.
a heart attack?
How do you manage this?

34 Mr B. wants to discuss 36 You have decided to


speak to each of your
with you your techniques for
excision of a mole. 35 Show how you discuss confidentiality smoking patients about setting
with an adolescent patient. a quit date. Fred has a generalised
anxiety disorder.
Explain to him using non-medical jargon.
Role play the consultation with Fred.
Doctor Communication
Practice Role
talk Plays.

38 Mr J.’s wife is in a nursing


37 You have seen a 13 year-old boy home. She only seems to
39 Explain to a depressed 26
whom you feel is being mistreated remember him occasionally yet
by his family. year-old make patient how to take
always calls out for him.
his antidepressant medication.
Demonstrate a discussion with him. Role play how you would help him to
understand the situation.

40 A 40 year-old woman attends 42 Sally has been unable to


enter into sexual contact
your surgery for an antibiotic for
with her husband since the birth
a Urinary Tract Infection. You notice 41 What are the challenges that working
of her baby three months ago.
she has a black eye. in a rural environment present for you?

Show how you would gather information


Demonstrate how you would enter into
and build the relationship.
conversation with her.

44 Mrs M. has just lost her husband. 45 Discuss with your medical
43 Talk about the highlights of your medical educator some fears regarding your
career thus far. Talk with her about her loss. medical future.
Doctor Communication
Practice Role
talk Plays.

46 A 17 year-old girl has couple 48 You think that your patient,


of marks that look like track marks 47 Think of ways you can give a patient a a 50 year-old male, has a drinking
problem.
on her elbow. compliment without appearing too forward.

Show how you can discuss this with her. Demonstrate how you would discuss
this with him.

50 A 35 year-old female patient


has just been told by her
49 Discuss with your medical educator how husband that he wants a divorce.
you are working out your learning needs.
Demonstrate how you would manage
this consultation.

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