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ECM - No Communication Troubleshooting Tree
Symptoms
No communication and engine will not start
No communication and engine will start
No communication related INSITE™ electronic service tool errors
Communication with some engine control module (ECM)s but not all ECMs on a multi-
module engine.
Shoptalk
Three basic principles were used to define and sequence the troubleshooting steps that are listed
in this tree.
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10/15/2019 QuickServe Online | (3666070) CENTRY™ Electronic Control System Troubleshooting and Repair Manual
Verify high level system operation prior to troubleshooting individual components of the
system. The purpose of this is to learn from the behavior of the system in order to direct the
next steps for troubleshooting.
Use the bench top harness to separate the ECM from the vehicle so the ECM can be
isolated from vehicle issues that could be causing no communication.
Use a second vehicle or a second ECM to isolate high level system issues before
troubleshooting individual components of the system.
Troubleshooting Summary
STEPS SPECIFICATIONS
STEP 1. INSITE™ electronic service
tool error code check
STEP 1A. Check for INSITE™ electronic service
INSITE™ electronic service tool error code 5023 present?
tool error code 5023.
STEP 1B. INSITE™ INSITE™ electronic service
electronic service tool error tool error code 5080 or 5081
code 5080 or 5081 check. present?
STEP 1C. INSITE™ INSITE™ electronic service
electronic service tool other tool error codes present other
error code checks. than 5023, 5080, or 5081?
STEP 1D. ECM password INSITE™ electronic service
check. tool indicates the ECM is
password protected?
STEP 2. Initial data link adapter and
INSITE™ electronic service
tool check
STEP 2A. Initial data link Communication lights on the
adapter check. data link adapter flashing?
STEP 2B. Data link adapter ECM communicates?
reset check.
STEP 2C. Initial INSITE™ ECM communicates?
electronic service tool check.
STEP 3. Bench communication setup
checks
STEP 3A. Bench setup Bench setup available?
availability check.
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STEPS SPECIFICATIONS
STEP 3A-1. Engine start Engine starts?
check.
STEP 3B. Initial bench setup ECM communicates using
communication check. bench setup?
STEP 3B-1. Engine start Engine starts?
check.
STEP 3C. Second vehicle or Second vehicle or second
second ECM availability ECM available to connect to
check for bench setup. the bench setup?
STEP 3D. Initial bench setup Second ECM communicates
functionality check. using bench setup?
STEP 3E. Troubleshoot Bench setup check OK?
bench setup.
STEP 3F. Data link adapter Bench setup communicates
replacement check. with the second ECM using a
replacement data link
adapter?
STEP 4. ECM power up circuit check
STEP 4A. Engine Engine equipped with a fuel
configuration check. shutoff valve?
STEP 4A-1. Check fuel Fuel shutoff valve voltage
shutoff valve voltage. within 1 VDC of vehicle
system voltage?
STEP 4A-2. Coolant Coolant temperature signal
temperature sensor signal voltage greater than 4.5-
voltage check. VDC?
STEP 4B. ECM keyswitch Keyswitch voltage within 1-
voltage check. VDC or vehicle system
voltage?
STEP 4C. Check the ECM ECM battery supply voltage
power and ground. equal to the battery voltage?
STEP 5. Initial electronic tool check
STEP 5A. Bench setup In Step 3 checks, bench
previously used for setup used to successfully
troubleshooting check. communicate with the ECM?
STEP 5B. Second vehicle Second vehicle available to
availability check for connect to the electronic tool?
electronic tool.
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STEPS SPECIFICATIONS
STEP 5C. Initial electronic Second ECM communicates
tool functionality check. using electronic tool?
STEP 6. Data link adapter power
check
STEP 6A. Data link adapter Is the serial port being used
determination check. to communicate with
INSITE™ electronic service
tool?
STEP 6B. Check data link Data link adapter power light
adapter power. on?
STEP 6C. Determine if Communication being
communication is being attempted at the OEM data
attempted at original link dash connector?
equipment manufacturer
(OEM) dash connector.
STEP 6D. OEM data link Voltage equal to or greater
dash connector voltage than 9 VDC?
check.
STEP 6E. Check voltage at Voltage equal to or greater
data link adapter auxiliary than 9 VDC?
power supply.
STEP 6F. Check voltage at Voltage equal or greater than
vehicle battery. 11 VDC?
STEP 6G. Computer serial Minimum of 5 VDC available?
port voltage check.
STEP 7. Data link circuit check
STEP 7A. Check J1939 or Circuit check OK?
J1587 circuits.
STEP 8. Initial electronic tool check
STEP 8A. Second vehicle Second vehicle available to
availability check for connect to the electronic tool?
electronic tool.
STEP 8B. Initial electronic Second ECM communicates
tool functionality check. using the electronic tool?
STEP 9. Detailed electronic tool check
STEP 9A. Troubleshoot Electronic tool hardware
electronic tool hardware. check OK?
STEP 10. Serial cable and computer
check
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10/15/2019 QuickServe Online | (3666070) CENTRY™ Electronic Control System Troubleshooting and Repair Manual
STEPS SPECIFICATIONS
STEP 10A. Troubleshoot Serial cable and computer
serial cable and computer. check OK?
STEP 11. ROM boot ECM
STEP 11A. ROM boot tool ROM boot tool available?
availability check.
STEP 11B. ROM boot ECM. ECM communicates?
STEP 1A. INSITE™ electronic service tool error code 5023 check.
Conditions :
Connect INSITE™ electronic service tool.
NO
STEP 1B. INSITE™ electronic service tool error code 5080 or 5081 check.
Conditions :
Connect INSITE™ electronic service tool.
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YES
Check for INSITE™ error Repair complete
code 5080 or 5081.
Repair :
Use INSITE™
Perform the ECM calibration
electronic service tool
download.
to read the error codes.
INSITE™ electronic service
tool error code 5080 or 5081
present? 1C
NO
STEP 1C. INSITE™ electronic service tool other error code checks.
Conditions :
Connect INSITE™ electronic service tool.
Turn keyswitch ON.
NO
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Conditions :
Connect INSITE™ electronic service tool.
Repair :
Enter correct password
If password is unavailable,
Does INSITE™ electronic contact customer to request Repair complete
service tool indicate the ECM password information. If
is password protected? customer can not supply
Use INSITE™ password information, see
INSITE™ electronic service
electronic service tool.
tool manual for password
removal information. Normal
warranty guidelines will
apply if ECM password
removal is required.
NO
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Conditions :
Connect data link adapter to OEM data link connector in vehicle.
Do not connect INSITE™ electronic service tool computer.
Continue to Step 2B, if connected to the 3 pin engine data link connector. The
communication lights will not blink.
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STEP 3C. Second vehicle or second ECM availability check for bench setup.
Conditions :
Check for second vehicle or second ECM available for testing.
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NO
Repair :
Use replacement data link
adapter.
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YES
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NO
Repair :
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10/15/2019 QuickServe Online | (3666070) CENTRY™ Electronic Control System Troubleshooting and Repair Manual
Repair :
Call for authorization.
Repair complete
Replace the ECM.
Reference Procedure 019-
031 (Engine Control
Module) in Section 19 in the
Measure the voltage from
appropriate troubleshooting
each ECM battery SUPPLY
and repair manual.
(+) pin to all battery SUPPLY
(-) pins in the wiring harness ECM battery supply voltage
connector. equal to the battery voltage?
Reference the wiring NO
diagram or circuit diagram
for connector pin Repair :
identification.
Repair or replace the wiring
harness that contains the
ECM battery SUPPLY (+)
Repair complete
and battery SUPPLY (-)
wiring.
See the Engine
Performance
Troubleshooting Tree or
troubleshooting symptom
tree if no start condition is
still present.
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Repair :
ECM is OK. Repair
6A
complete if communication
In Step 3 checks, was bench is not required through
setup used to successfully OEM data link connector or
communicate with the ECM? harness.
If communication is required
through the OEM data link
connector or harness
continue to Step 6A.
NO
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Conditions :
Connect electronic tool to a second vehicle.
Turn keyswitch ON.
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Conditions :
Electronic tool hardware connected to the vehicle.
INSITE™ electronic service tool launched
Keyswitch ON.
STEP 6C. Determination if communication is being attempted at the OEM data link
dash connector
Conditions :
None
NO
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Conditions :
Turn keyswitch ON.
STEP 6E. Check voltage at data link adapter auxiliary power supply.
Conditions :
Turn keyswitch ON.
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YES
Repair complete
Repair :
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NO
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NO
Repair :
Verify if ROM boot tool is
available for specific ECM. Replace the ECM.
Repair complete
Reference Procedure 019-
031 (Electronic Control
Module (ECM)) in Section
19 in the appropriate
troubleshooting and repair
manual.
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ECM communicates?
NO
Repair :
Replace the ECM.
Repair complete
Reference Procedure 019-
031 (Engine Control
Module) in Section 19 in the
appropriate troubleshooting
and repair manual.
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