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PRINCIPLES OF
MANAGEMENT
Principles of Management: Practice Paper
30. Which provides a superior and unique customer value which other competitors cannot have
a. Competitve Advantage b. Scope
c. Resources Deployment d. Effective Strategies
e. Advertisement
31. When the Branch Manager sets the Sales Manager an increase in the target by 10% and at the end of the
year he checks whether he has done, the BM is doing
a. Planning Function b. Motivating
c. Communicating d. Controlling
e. Organising
32. The process of monitoring performance, comparing it with goals and correcting any significant deviations
is known as:
a. Planning b. Organizing
c. Leading d. Controlling
e. Communicating
33. Mr. Rao the Divisional Manager had called a meeting of all the 4 Branch managers & all the 4 branch
managers had agreed to increase the individual performance by 30% over the previous year. During the
second quarterly meeting the Divisional Manager discussed the progress made & made suggestions, and
advised those Branch managers who were lagging behind as to how to enhance the performance. Here the
Divisional Manager was
a. Planning b. Organizing
c. Leading d. Controlling
e. Communicating
34. When a manager transmits the information to the external environment he is acting as a
a. Spokesperson b. Representative
c. Dissiminator d. Agent
e. None of the above
35. A successful manager must have
a. Human Resources Skill b. Technical Skill
c. Conceptual Skill d. All the above
e. Only Technical skills
36. Controlling function means
a. Setting goals in advance b. Granting Authority
c. Motivating the Sub Ordinates d. Checking whether the performance is in
e. Only exercising authority accordance with the plans
37. The function of dividing the plans to the task selecting the staff and granting necessary authority to function
is called
a. Startegic Planning b. Long Term Planning
c. Organizing d. Controlling
e. Communicating
Multiple Choice Questions
53. The principal that each subordinate should report to only one officer is called
a. Chain of command b. Unity of command
c. Span of Supervision d. Authority
e. Controlling
54. The process of Motivation does not include
a. Recognize the individual differences b. Making goals very difficult to achieve
c. Match people to jobs d. Individualise Rewards
e. Listening to employees grievances
55. Which of the following describes the Global Market place?
a. The entire world is a market place
b. National borders are irrelevant
c. The potential for the organizations to grow expands dramatically
d. All the above options
e. None of the above
56. When a manager in a legal department gives his advice he has
a. Legitimate Power b. Rewarding Power
c. Coercive Power d. Expert Power
e. Special Power
57. The assignment of Responsibility to a subordinate is called
a. Coordination b. Specialization
c. Delegation d. Span of Control
e. Authority
58. Lower levels of Management can also take Decisions when powers of the management are
a. Centralized b. Decentralized
c. Under scalar chain d. None of the above
e. Under Authority
59. A manager can set goals successfully to the subordinates only when
a. Employee recognitions used as reward
b. They provide Feedback to the employees
c. They allow the employees to participate in management
d. All the above
e. When he has Authority
60. Someone who works with and through other people by coordinating their work activities to accomplish
organizational goals is called:
a. A Very intelligent: Individual b. A Supervisor of Production Work
c. A Manager d. An operation Supervisor
e. Co coordinator
Principles of Management: Practice Paper
86. The reasons why the subordinates hesitate to accept delegation may be
a. Fear of criticism b. Lack of self confidence
c. Lack of positive incentives d. All the above three
e. Only (a) above
87. The reasons for the managers not willing to delegate may be
a. Lack of ability to direct b. Feeling that managers can do it better
c. Desire to dominate d. All the three above
e. Because subordinates do not accept
88. An Effective Delegation leads to
a. Better Decisions b. Subordinates accept delegations & take decisions
c. Trains &develops the subordinates d. All the above
e. Officers will not have sufficient work
89. Span of Supervision means
a. No of Subordinates a manager can effectively supervise
b. No of people he can dominate
c. No of people he can appoint
d. Number indicating his status
e. Number of people who are working with him
90. Factors limiting the span of supervision may be
a. Time & energies of the delegating executive may be limited
b. The capacity of the delegating executive to deal with the problems is limited
c. Some of the subordinates have a fancy for reporting to a top boss
d. All the three above
e. None of the above
91. Span of Supervision cannot be increased of
a. Inaccuracy in Communication b. Dangers of layering
c. Effect on Morale d. All the above three
e. Managers do not wish
92. Motivation- Hygiene Theory was propounded by
a. Douglas McGregor b. Abraham Maslow
c. Frederic Hertzberg d. Henry Fayol
e. Frederick Taylor
93. The process of Control means
a. Establishing the standards for measurement b. Measuring the performance
c. Take corrective measures wherever necessary .d. All the above three
e. None of the above
Principles of Management: Practice Paper
94. Actual job performance’s a criterion for appraisal where the organization is
a. Behavior oriented b. Results oriented
c. Work oriented d. Skills oriented
e. Authority oriented
95. Which function frontline manager is doing
a. Planning b. Organizing
c. Controlling d. Staffing
e. Communicating
96. Organisational change is necessitated by factors like
a. Economic b. Technological
c. Both (a) & (b) above d. Neither (a) & (b).
e. Competition
97. Intentional adaptation & implementation of new policy or goal or new climate is called
a. Routine Change b. Planned Change
c. Specific Change d. Spontaneous
e. Compulsion
98. The process of Refreezing in the new situation is an act to
a. Stabilize b. Destabilize
c. Unequalise d. Disarrange
e. Review
99. The process of Unfreezing the Status quo is the first step to overcome resistance since status quo is treated
as
a. State of Equilibrium b. State of Instability
c. State of disequilibrium d. State of disparity
e. Disapproval
100. The Human Resources Management process means & includes
a. Training b. Human Resources Planning
c. Employee Compensation d. All the above three options
e. None of the above
Multiple Choice – Answers and Explanations