DIVYESH NAGWEKAR 701-B Wing, Venus, Bhakti Park, Near IMAX ADLABS, Wadala (E), Mumbai- 400037

Cellular: 7596984508
Email id: divyeshnagwekarwork@gmail.com

Objective
To obtain a position in your reputed organization where my diverse background of experience in
corporate training, employee development, customer service and operations management will be
an asset. Actively seeking position in corporate training and development department where I
can contribute the experience I have in this field to the success of your company.

Summary of Qualifications
• Motivated professional with an experience in corporate training, employee development,
customer service and new business development experience in the services industry.
• Ability to make a positive impact in any business environment that has been demonstrated by
my employment record.
• Ability to adapt to new and more challenging business roles.
• Excellent at computer software applications to develop training materials and manuals.
• Excellent verbal and written communication skills.

Professional Experience

November 2015 to March 2016: Bombino Travels & Tours Pvt.Ltd(Customer

Relationship Officer and Process & Sales Trainer
42, Veer Nariman Road, Nanabhai Lane, Fort, Mumbai – 400001 ( India)

Key Responsibilities:
 Process &Sales training to Office executives (Training on Domestic and International
Destinations and Tour).
 Refresher training to Office executives.
 Also handled customer relationship services-Handled customer’s issues and handling -sale
group management- RBI, Tata Steel, Red chillies Entertainment, Kolkata Knight riders
etc).
 Analyzing training needs and facilitating training programs for the new recruitments.

March 2015 to October2015 :Thomas Cook (India) Ltd.( Summer Intern)

Thomas Cook Building, Dr. D. N. Road, Fort, Mumbai - 400001

Key Responsibilities:
 Worked with MICE dept. and handled International and domestic
Operations(Business handled –Lafarz groups,Ambuja,Cement and Iphex.etc)
 Education
Passed International Masters in Business Administration and tourism management
(Fondazione Campus, Lucca - Italy) in 2016, from Kuoni Academy, Mumbai.

Passed Bachelor in Arts (Social Science) Examination in 2014, from Tilak Maharashtra
Vidyapeeth, Pune.

Certification Courses
Communication and Voice and Accent Training, English speaking from English Edge
(BBC)Programme from Kuoni Academy.

French Training from Alliance Francaise de Bombay.

Skills
• Instructional Methodologies
• Presentation Skills
• Human Behavior Analysis
• Learner Needs Analysis
• Concept Mapping
• Pilot Testing
• Evaluation & Outcomes
• Relationship Management
• Public Speaking
• Training Program Development

Personal Details

Father’s name: ShashikantNagwekar

Mother’s Name: PreetiNagwekar
Religion: Hindu
Nationality: Indian
Languages known: English, Hindi and Marathi
Co Curricular Activity: Swimming, Painting & Handicraft, Playing Football
Interests: Singing and Dancing, Horse Riding and , Travelling.

Place: Dated: