Sony Smart LED PDF

HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE MANUAL (COMMON)
GN2S CHASSIS
Segment: QW
Version Date Subject
1 01/2016 1st Issue.
LCD TV
9-888-190-01
For SM - Unique , please refer :
9-888-190-Ax ( America )
9-888-190-Cx ( China)
9-888-190-Ex ( Europe )
9-888-190-Px ( Pan Asia)
SERVICE MANUAL (COMMON)
GN2S CHASSIS
Segment: QW
LCD TV
MODEL LIST
THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS:
REGION
ASIA AMERICA EUROPE CHINA
MODEL
KLV-32W6*D KLV-40W6*D KLV-48W6*D
KDL-32W6*D KDL-40W6*D KDL-48W6*D KDL-55W6*D
TABLE OF CONTENTS
Section Title Page Section Title Page
1. SAFETY NOTES 4. SERVICE ADJUSTMENTS

1-1. Warnings and Caution………………………………………………………. 5 4-1. Accessing Service Mode ..................................................................... 129
1-2. Caution Handling of LCD Panel ......…………….................................... 5 4-2. Accessing Software Version....................……….……………………… 129
4-3. Accessing Self Diagnostic History………………………………..…….. 130
1-3. Caution About the Lithium Battery……………......................................... 6
4-4. Accessing Self Diagnostic Menu………………………………………... 130
1-4. Safety Check Out ........................……………......................................... 6 4-5. Accessing Serial Number Edit……………….………………………….. 132
1-5. Leakage Test .......................................................................................... 6 4-6. Accessing Model Number Setting........................................................ 133
1-6. How to Find a Good Earth Ground………………………………………… 6 4-7. White Balance...................................................................................... 135
1-7. Lead Free Information….…………………………………………………… 7 4-8. Aging Mode.......................................................................................... 139
1-8. Handling the Flexible Flat Cable (FFC)……………………………………. 7 4-9. Tuner Detection.................................................................................... 140
5. DIAGRAMS
2. SELF DIAGNOSTIC FUNCTION
5-1. Circuit Board Location ......................................................................... 143
2-1. Overview of Control Buttons ................................................................... 8
5-2. Block Diagram...................................................................................... 144
2-2. LED Display Control ………..................................................................... 8 5-3. Connector Diagram ………………………………………...................... 147
2-3. LED Pattern………………........................................................................ 8
2-4. Standby LED Error Display…………………………………………………. 8
2-5. Triage Chart ............................................................................................ 9
3. TROUBLE SHOOTING
3-1. LED Blinking............................................................................................. 12
3-2. No Power…….……………………………………………………………….. 28
3-3. No Picture................................................................................................. 54
3-4. No Sound.............................………………………………………….......... 107
Please refer to Service Procedure for Panel , Board and Software Change / Upgrade
Manual , part number 9-888-196-0x in TISS .
Please refer Service Manual – Unique for below information :

-Safety Warnings
-Wire Dressing
-Circuit Board Location
-Disassembly and Exploded View.
Note: Pictures provided in this Service Manual might have slight difference from the
actual sets.
4
SECTION 1
SAFETY NOTES
1-1. Warnings and Caution 1-2. Caution Handling of LCD Panel

1) These servicing instructions are for use by qualified service personnel only. When repairing the LCD Panel, make sure you are grounded with a wrist band.
2) To reduce the risk of electric shock, do not perform any servicing other than When repairing the LCD Panel on the wall, the panel must be secured using the
that contained in the operating instructions unless you are qualified to do so. 4 mounting
ti h holes
l on ththe rear cover.
3) An isolation transformer should be used during any service to avoid 1) Do not press the panel or frame edge to avoid the risk of electric shock.
Possible shock hazard, because of live chassis. The chassis of this receiver is 2) Do not scratch or press on the panel with any sharp objects.
directly connected to the ac power line.
3) Do not leave the module in high temperature or in areas of high humidity for
4)) Be sure to follow
f these guidelines to protect your property and
an extended period of time.
avoid causing serious injury :
4) Do not expose the LCD panel to direct sunlight.
• Carry the TV with an adequate number of people; larger size TVs require
two or more people. 5) Avoid contact with water. It may cause short circuit within the module.
• Correct hand placement while carrying the TV is very important for 6) Di
Disconnectt the
th AC power when
h replacing
l i theth b
backlight
kli ht (CCFL) or
safety and to avoid damages.
inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms)
5) Components identified by shading and ! mark on the exploded views,
7) Always clean the LCD panel with a soft cloth material.
and in the parts list are critical for safe operation. Replace these
components with Sony parts whose part numbers appear as shown in this 8) Use care when handling the wires or connectors of the inverter circuit.
manual or in supplements published by Sony. Circuit adjustments that are Damaging the wires may cause a short circuit.
critical for safe operation are identified in this manual. Follow these
9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
procedures whenever critical components are replaced or improper
10) During the repair, DO NOT leave the Power On or Burn-in period for more
p
operation is suspected.
p
than 1 hour
th h while
hil th
the TV iis fface d
down on a cloth.
l th
Figure 1. TV is faced down on a cloth during repair.
5
1-3. Caution About the Lithium Battery
1) Danger of explosion if battery is incorrectly replaced. Replace only with 3) Measuring the voltage drop across a resistor by means of a VOM or battery
the same or equivalent type. operated AC voltmeter. The 'limit' indication is 0.75V so analog meters must
2) Outer case broken battery should not contact to water. have an accurate low voltage scale. The SIMPSON'S 250 and SANWA SH-
1-4. Safety Check-Out 63TRD are examples of passive VOMs that are suitable. Nearly all battery
operated digital multimeter that have a 2 VAC range are suitable.
After correcting the original service problem, perform the following
(see Figure 2.)
safety checks before releasing the set to the customer:-
1) Check the area of your repair for unsoldered or poorly soldered
connections. Check the entire board surface for solder splashes and bridges.
2) Check the inter board wiring to ensure that no wires are pinched or
contact high-wattage resistors.
3)Check all control knobs, shields, covers, ground straps and mounting
hardware have been replaced. Be absolutely certain you have replaced all
the insulators.
4) Look for unauthorized replacement parts, particularly transistors that
Figure 2. AC voltmeter to check AC leakage
were installed during a previous repair. Point them out to the customer and
recommend their replacement. 1-6. How to Find a Good Earth Ground
5) Look for parts which, though functioning show obvious signs of 1) A cold-water pipe is a guaranteed earth ground; the cover-plate retaining
deterioration. Point them out to the customer and recommend their screw on most AC outlet boxes is also at earth ground.
replacement. 2) If the retaining screw is to be used as your earth ground, verify that it is at
6) Check the line cords for cracks and abrasion. Recommend the ground by measuring the resistance between it and a cold-water pipe with an
replacement of any such line cord to the customer. ohmmeter. The reading should be zero ohms.
7) Check the antenna terminals, metal trim, metalized knobs, screws and all 3) If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble-
other exposed metal parts for AC leakage. Check leakage test as described light (not a neon lamp) between the hot side of the receptacle and the
next. retaining screw. Try both slots, if necessary, to locate the hot side on the line;
8. For safety reasons, repairing the Power board and/or Inverter board is the lamp should light at normal brilliance if the screw is at ground potential
prohibited. (see Figure 3).
1-5.Leakage Test
The AC leakage from any exposed metal part to earth ground and from all Figure 3. Checking for earth
exposed metal parts to any exposed metal part having a return to chassis must ground.
not exceed 0.5mA (500 microamperes).
Leakage current can be measured by any one of the three methods:-
1) A commercial leakage tester such as the SIMPSON 229 or RCA WT540A.
Follow the manufacturers instructions to use those instructions.
2) A battery-operated AC milliampmeter The DATA PRECISION 245 digital
multimeter is suitable for this job.
6
1-7. Lead Free Information
The circuit boards used in these models have been processed using Lead
Free Solder. The boards are identified by the LF logo located close to the
board designation.
Figure 4: LF Logo Figure 5: LF logo on circuit board
The servicing of these boards requires special precautions. It is strongly

recommended to use Lead Free Solder material in order to guarantee optimal
quality of new solder joints.
1-8. Handling the FLEXIBLE FLAT CABLE (FFC)

 When you insert / pull out FFC, please grasp a reinforcement board and main
body of FFC.
7
1-8. Handling the FLEXIBLE FLAT CABLE (FFC)
<INSERTION>
Insert properly without slanting
<PULL OUT>
Press release button at the same
time pull out FFC cable
8
1-9. Assemble and Dissemble Tuner Module
Tuner Module treatment way For removing Tuner Module,

1. The insertion & extraction angle of the module is permitted to
After un screwed, Automatically the Module
specified degree for connector
will float to correct degree.
Push down to screw. So please extract it with keeping this degree.
20°
Reference paper for 20 degree

(If need please use for fit by cutting this paper)
20°
9
SECTION 2
SELF DIAGNOSTIC FUNCTION
2-1. Overview of Control Buttons 2-3. LED Pattern

When safety shutdown occurs, Standby LED display reports the cause by using the lightning
patterns as indicated below.
0.5sec 3.0sec 3.0sec

0.5sec
Example: The figure above shows LED display when SHUTDOWN is caused by Audio
Error. It repeats flashing for a specified number of times in 0.5sec/cycle and has a 3 seconds interval of lighting
off. Please note that a 3 seconds interval of lighting off is fixed regardless of abnormal state types.
LED Indicator
• Lights up in green when you select “Picture Off”.
• Lights up in amber when you set the timer or 2-4. Standby LED Error Display
“Photo Frame Mode”.
• Lights up in green when the TV is turned on. The Number of Standby LED Error Detection Error Location
• Flashes while the remote is being operated. (RED blinking)
2-2. LED Display Control Amber = Red + Green 2 Main Power Error AC adapter Error
Status LED Colour Remarks 3 Audio Error B* board Error
Power Off ( AC Off and *1) OFF *1 power switch off (by touch button) 4 Panel Power Error B* board Error
Power On Green 5 Panel I2C COMM Error B* or Source board Error
Standby(by remote control off 6 Backlight Error B* board Error

OFF
and Side Key off)
Picture Off Green
Set "Sleep Timer" Amber
Set "On Timer” ( Power On ) Amber
Set "On Timer”( Standby ) Amber
Picture Frame Amber
The number of LED blinking indicates

Failure Red Blinking B* Board Type
cause of failure.
Size PAN ASIA,AMERICA,
EUROPE
Amber/Green CHINA
Error of panel ID Blinking:0.5sec Amber/ 0.5sec Green 32” BBA BBE
6 Blinking
40” BBA BBE
Amber 48” BBA BBE
Software Updating Blinking: 1sec On / 1sec Off
Blinking
10
2-5. Triage Chart
No Power Network Audio

Symptoms - Shutdown. Power LED Video
Segment (No Pic, No Remote *QT,QW, (missing/ front LED Tact-Key
blinking red diagnostics sequences (missing/distorted)
Sound, No BL) SE3N distorted)
No
Reference No Power LED No Response
Stationary No Reponse
& No Video Video RF Wireless No LED when
colored when press
QT QW QW-L SE3N SE3 2 3 4 5 6 No Reponse to in 1(one) in Cannot can't No Audio (Set is still press
lines or remote key
remote of Inputs All Tune connect alive) Tact-Key
dots (Tact-Key OK)
(Dead Set) Inputs (Remote
OK)
B* Board Y Y Y Y Y               
AC Adaptor Y Y Y Y Y   
H* Board Y Y Y Y Y  
Stereo
Y Y Y Y Y  
Speaker
Assist
Y Y  
Speaker
Wi-Fi
Y Y Y 
module
LVDS FFC Y Y Y Y Y    
LED Panel Y Y Y Y     
Tuner
Y Y Y Y Y 
module
Switch Unit Y Y Y Y Y 
Panel Panel Panel

Problem Power Audio
(Power) (Communication) (Backlight)
Most likely defective part

Secondary possible defective part
B* Board Type
EUROPE
CHINA
32” BBA BBE
40” BBA BBE
48” BBA BBE
11
SECTION 3
TROUBLESHOOTING
3-1. LED BLINKING B* Board Type
3-1-1. 2x Blinking (Main power Error) EUROPE
CHINA
32” BBA BBE
40” BBA BBE
BBE, BBA board (QW, QWL) only 48” BBA BBE
-ve
Adaptor
B-Board
Take out adaptor +ve
Check DC voltage at No No
2 times and check the output voltage. Change
JL6001
Blinking 18V – 22.5V? adaptor
18V – 22.5V?
(Refer Figure 1) Ensure that
*Typical: 19.5V +ve probe is
*Typical: 19.5V touching the
needle.
Yes Yes
Change B-board Change B-board
Figure 1: How to check adaptor’s output

voltage.
12
2 x Blinking (Checking Point)
Board Name Board PWB (A side) Detail
BBA
(Q6020)
Q6020
BBE
(Q6020)
Q6020
13
3-1. LED BLINKING
 TV must be power OFF condition
3-1-2. 3x Blinking (Audio Error) before unplug any of the
START FFC/FPC/wire/cable from the board.
-> This is to prevent possibility
circuit damage happen.
3x blinking
Remove Speaker Impedance

No 3x blinking ≠ 6~8 Ω
Speaker Connector Check Speaker harness
at CN4001 & perform And Speaker impedance
AC OFF - ON
No connectivity for
speaker harness
3x blinking
Change Speaker
3x blinking Harness Change Speaker
No connectivity of F4000 Check connectivity
of F4000
3x blinking &
Connect back
F4000 OK
Speaker Connector
3x blinking to CN4001
F4000 broken, Audio IC problem,
Replace F4000 & perform AC OFF - ON
IC4001 damage
Change BB* board
No 3x blinking No 3x blinking
DONE
14
3x Blinking (Checking Point)- BBA
Board
Board PWB (A side) Details
Name
BBA
(QW, QT)
IC4001
IC4001
F4000 F4000
CN4001
Details
CN4001
15
3x Blinking (Checking Point)- BBE
Board Name Board PWB (A side) Details
BBE
(QW, QWL,
QT)
IC4001
IC4001
F4000
CN4001
Details
F4000
CN4001
16
3-1. LED BLINKING
3-1-3. 4 x Blinking (Panel Power Error)- BBA 3-1-4. 4 x Blinking (Panel Power Error)- BBE
MTK Problem
Start Replace
Start or TV in stand-
Q6023
by mode.
No Yes
No Yes No
Check voltage at Refer IC6019
Check voltage at No Check PANEL_PWR Check JL6034 (BBE)
IC6019 Checking JL6034(BBE)
3.00V-3.33V? 11.52V-12.82V?
Checking
JL6030(BBA) Procedure 11.52V-12.82V? Procedure
11.52V-12.82V?
Yes
Yes
End
End
17
4 x Blinking (Checking Point) QW/QT-BBE [1/2]
3.3V_STBY
POWER1 1.5V
F6003
EN_V
Q6023
PANEL_PWR 19.5V
1.2V
Q6020
19.5V_ADP
F6002
19.5V & Q6020 STBY_5V
18
4 x Blinking (Checking Point) QW/QT –BBA [2/2]
3.3V_STBY STBY_5V
POWER1
1.5V
PANEL_PWR
EN_V
F6003 19.5V & Q6020 F6002

1.2V
19.5V
Q6020
F6002
19.5V_ADP
19
3-1. LED BLINKING
3-1-5. 5 x Blinking (Panel I2C Error - General Checking)
NO Refer to Panel I2C

Is 3V -3.33V available?
START Manual Checking
YES
Replace
Reinsert LVDS Flat O-Cell* or Panel Module*
Flexible Cable (FFC) at B-Board
and Panel Side. Make sure FFC is
taped properly.
No
5 Times Blinking happen? TV set is OK now
NG Symptom:
B-Board Issue NG
No TV set is OK now YES
5 Times Blinking happen? NG Symptom:
Incorrect FFC Insertion Replace B-Board
YES
Replace LVDS Flat Flexible

Cable (FFC) TV Boots Up Normally
No TV set is OK now
5 Times Blinking happen? NG Symptom:
LVDS Cable NG * O-Cell or Panel
YES END Module
replacement
depends on
Check voltage PANEL_SDA & service
PANEL_SCL. capabilities
Is 3V available?
20
3-1. LED BLINKING
3-1-6. 5x Blinking (Panel I2C Checking Manual)
START
Check CN8600 (32”F/40”/43”/ 48”/49”)

Check Impedance at PANEL_SDA &
or CN8601 (32”W) condition.
PANEL_SCL.
Suspect IC5000/IC5001/IC9000 NG
No IC9000 – Refer to 6X Blinking Replace CN8600/CN8601
Is High Impedance? IC5001 – Refer to No Picture NO NG Symptom:
Is Connector OK?
Troubleshooting CN8600/CN8601 Mount
Yes IC5000 – Replace Board or Part Issue
YES
Check voltage 3.3V at
Q8601 (Source).
3V available? END
NO DDCON checking procedure

Is 3V-3.33V available? (IC6009)
YES
Replace Q8601
No
5 Times
Blinking happen?
Yes
Replace Q8600?
5 Times No
Blinking happen?
Yes
21
5 x Blinking (checking Point [1/2])
BBA
FHD
PANEL_SD
A (Top)
PANEL_SC
L (Bottom)
Q8601
Q860 (Source
1 )
BBA
WXGA Q860
0
PANEL_SDA
(Top)
PANEL_SCL
(Bottom)
22
5 x Blinking (Panel I2C Checking Manual [2/2])
BBE
FHD
PANEL_SDA
(Top)
PANEL_SCL
(Bottom)
Q8601 Q8601
(Source)
BBE
Q8600
WXGA
PANEL_SDA
(Top)
PANEL_SCL
(Bottom)
23
3-1. LED BLINKING
3-1-7. 6x Blinking (Backlight Error)- QW
6x Blinking
Check if LED harness (CN9000) No Connect LED harness No

LED harness loose
is connected properly? AC ON 6x Blinking?
Yes
Yes
Check F9000 Fuse. Yes Change F9000 Fuse. No

Fuse F9000 broken
Impedance fuse > 1Ω? AC ON 6x Blinking?
No Yes
Change B Board. No
*To avoid changing all LS bar, please follow steps below
B Board broken**
AC ON 6x Blinking? (1) Turn off AC
Yes
(2) Unplug DC adaptor from DC jack
Able to repair
(3) Plug in DC adaptor to DC jack
No
Change Panel Module
Panel Module? (4) Turn on AC
Yes (5) LS bar will turn on for ~4s before 6x blinking
(6) Observe which LS bar cannot turn on during power on
Change Harness. No
Harness broken (7) Replace LS bar that failed to turn on
AC ON 6x Blinking?
Yes
**For 6x blinking B Board Troubleshooting please refer
Replace LS bar* next page.
24
3-1. LED BLINKING
3-1-8. 6x Blinking (Backlight Error - B Board Troubleshooting)-QW
B-Board Broken
Check D9001 (AC OFF) No Change D9001. No

D9001 broken
VF > 0.1V and < 0.8V? AC ON 6x Blinking?
Yes Yes
Check LED_VCC (AC OFF)

No Change C9026 & C9027 No
LED_VCC short to ground? C9026 & C9027 broken
AC ON 6x Blinking?
Impedance > 1kΩ?
Yes
Yes
Check D9002 (AC OFF) No Change D9002, Q9001, and RB9001 No

D9002, Q9001, and RB9001 broken
VF > 0.5V and < 1V? AC ON 6x Blinking?
Yes
Yes
Check L9001 (AC OFF) No Change L9001 No

L9001 broken
L9001 impedance < 1Ω? AC ON 6x Blinking?
Yes
Yes
Check Q9000 (AC OFF) No Change Q9000 No

Q9000 broken
Impedance RDS > 100 ohm AC ON 6x Blinking?
Yes Yes
Suspect : Other Part damage

Change the board
25
6x Blinking (Checking Point) QW-BBA [1/2]
F9000, L9001, D9001, Q9000
L9001
F9000
S
Q9000
D9001
D
RB9001, Q9001, D9002, R9021 C9026, C9027, CN9000, IC9000, LED_VCC
Q9000 RDS Measurement

RB9001 C9026
IC9000 Multimeter
Q9001
C9027
-ve +ve
D9002 LED_VCC
CN9000
R9021
26
6x Blinking (Checking Point) QW-BBE [2/2]
F9000, L9001, D9001, Q9000
L9001
F9000
S
Q9000
D9001
D
RB9001 C9026 Q9000 RDS Measurement
IC9000
Multimeter
Q9001
C9027
LED_VCC -ve +ve

D9002
CN9000
R9021
27
3-2. NO POWER
3-2-1.H-board troubleshooting flow (for QW, QWL)
TV cannot be controlled
by remote commander
Check Green LED Yes Place remote commander (RC) Yes Change Mechanical part
at Power LED indicator. near to window and press RC key. (ex. Ornamental panel,
Is it lighted up? Is the LED blinking? or guide light)
No No
Check voltage at
Pin1 of H board connector
(refer next page)
Is it 5V?
Yes No
Check H board to B board

No
harness condition. Connect harness properly
Is it connected properly?
Yes
Check voltage at resistor of

No STBY5V NG. Refer toIC6014
5V source of B board.
troubleshooting section
Is it 5V?
Yes
Check SIRCS voltage No

using multimeter
at R5038 on B board. IR sensor broken.
Then press and hold RC key and
Change H board.
observe voltage drop.
Does it drop
from 3.9V to (<2.9V)?
Yes
Condition: TV is plugged to AC power supply,
Main IC SIRCS line broken. and AC power supply is turned ON.
Change B-board
28
H-board troubleshooting flow (Checking Point)
Board name Board picture
HCY
Pin 1 of
H board connector
R5038
BBA
B board
BBE
R5038
29
3-2. NO POWER
3-2-2 : Switch unit troubleshooting flow (for QW, QWL) *VOLTAGE LEVEL FOR EACH PRESSED BUTTON (for QW, QWL, QT
switch unit only)
Switch Unit NOT FUNCTIONING KEY Voltage Voltage

(average) range
- 0.000 0.00 – 0.2

+ 1.05 1.00 – 1.13
Check if Wire Harness
No
Change Wire Harness No Input 2.420 2.26 – 2.58
And Connector is
And connect properly
connected properly?
Yes
** Check 3.3V
**Check 3.3V in (Pin
in Pin2, CN1 No
8, CN9702 on
(Switch Unit).
B board . Is it 3.3V?
Is it 3.3V?
Yes Yes
*Check Pin 1
Voltage Level in CN1 NG
(switch unit). Is
voltage level
Change Switch Unit
according to key
pressed?
Yes
No
Change B-board **see next page for probing point of B board
30
BBA
Pin 8 BBE
31
3-2-3. DC-DC Converter Basic Block Diagram
Input Circuit Protection Circuit DDCON

Side Side Side
IC6019
19.5V Adaptor Protection Circuit F6002
12V DDCON
IC6014 IC6017
F6003
5V DDCON 1.2V DDCON
IC6012
1.5V DDCON
IC6018
1.8V DDCON
IC6010 IC6016
3.3V_STBY DDCON 1.1V DDCON
IC6009
3.3V DDCON
32
3-2-4. Adaptor Checking Procedure
Start
-ve
Take out adaptor.
Check the output voltage. Yes Refer ‘Protection Circuit -
+ve 18V – 22.5V? Checking Procedure -next page.
(Refer Figure-1)
Ensure that No (<18V or >22.5V)
+ve probe is
touching the
needle.
Change adaptor.
Check the output voltage. Yes
Adaptor
18V – 22.5V?
(Refer Figure-1)
No
Figure-1: How to check adaptor’s output AC Source

voltage.
33
3-2. NO POWER
3-2-5. Protection Circuit– Checking Procedure
Refer
Adaptor Checking Procedure
Start
B-Board
B-Board B-Board
B-Board Replace Q6020 &
Check voltage at NO (0V) Check voltage at YES 9V–11V YES
Check voltage at Q6020 – PIN4 Check voltage at Q6020 Damage
Q6020 (PIN5-PIN8) Q6020 (PIN1-PIN3)
9V–11V or 18V–22.5V? Q6020 (PIN5-PIN8)
18V-22.5V? 18V-22.5V?
18V–22.5V 18V-22.5V?
YES NO NO
J6001 or Q6019 damage or
Refer Adaptor not inserted properly Refer

‘No Power -DDCON Checking Procedure’ ‘Fuse Checking Procedure’
B-Board
B-Board B-Board Check & remove any foreign material
Remove Q6020 & Remove J6001 & On the board. SHORT
SHORT SHORT PWB
Check 19.5V_ADP line by Check 19.5V_ADP line by Check 19.5V_ADP line by
continuity test. continuity test. continuity test.
Short or OK? Short or OK? Short or OK?
OK OK OK
Refer
J6001 Damage Foreign Material
Adaptor Checking Procedure
34
3-2-6. Fuse Checking Procedure
Start
B-Board B-Board
OK OK Refer DDCON
Check F6002 by Check F6003 by
Checking Procedure.
Continuity Test. Continuity Test.
NO NO
B-Board B-Board
B-Board
Replace F6002 & check Replace F6003 & check
Check & remove any foreign material
continuity test at both Check continuity test at both NO Refer
On the board.
F6002 terminals. Protection Circuit F6003 terminals. Protection Circuit Audio & LED Driver
Check 19.5V line by continuity test.
Short at ‘Protection Circuit’ side Short at ‘Protection Circuit’ side Checking Procedure
Short or OK?
or ‘DDCON’ side? or ‘DDCON’ side?
OK
DDCON DDCON
Refer No Power -DDCON Refer No Power -DDCON Foreign Material

Checking Procedure. Checking Procedure.
35
Checking Point - BBE
3.3V_STBY
POWER1
F6003 1.5V
EN_V
PANEL_PWR
19.5V & Q6020 STBY_5V

F6002
19.5V
1.2V
Q6020
19.5V_ADP
36
Checking Point - BBA
3.3V_STBY STBY_5V
POWER1
1.5V
PANEL_PWR
EN_V
F6003 19.5V & Q6020 F6002

1.2V
19.5V
Q6020
F6002
19.5V_ADP
37
3-2. NO POWER
3-2-7. : No Power- IC6014 (5V DDCON) Checking Procedure
Replace F6002 & Replace IC6014 &

Yes Check IC6014 No Check IC6014 Yes IC6014 damage.
F6002 damage
PIN7-PIN9(BBA/BBE) PIN7-PIN9 (BBA/BBE)
18V-22.5V? 18V-22.5V?
Yes No
Refer Protection Circuit No Check JL6018.

Start Checking Procedure 18V-22.5V?
No
Check voltage at No Check IC6014 Yes Replace IC6014 &

Yes Check CL6054(BBA/BBE) Yes IC6014 damage.
JL6019(BBA/BBE). PIN7-PIN9(BBA/BBE) check again JL6019.
3.89V-4.71V?
5.00V-5.19V? 18V-22.5V? 5.00V-5.19V?
No
Yes
No
Check R6228 &
R6229 mounting
condition.
OK Check JL6019 by
Continuity Test.
OK or short?
Short
Refer IC6010
Checking
Procedure Check & remove any
foreign material No Foreign material
attach to the board.
Still shorted?
Short
Refer to IC6010, USB &

H-Board
Checking Procedure
38
IC6014 Checking Procedure- Checking Point
BBE
IC6014
(5V)
CL6054
JL6018
JL6019
BBA
(5V)
CL6054
IC6014
JL6019
JL6018
39
3-2-8. No Power-IC6010 (3.3V_STBY DDCON) Checking Procedure
Start Refer IC6014 Refer IC6014

Checking Procedure Checking Procedure
No No Replace
No IC6010 & check
Check voltage at Yes Yes
Check CL6035(BBA/BBE) Check CL6035(BBA/BBE) again at Yes IC6010 damage.
JL6036(BBA/BBE).
5.00V-5.19V? 5.00V-5.19V? JL6036.
3.267V-3.333V?
3.267V-
3.333V?
Yes
No
OK Check JL6036 by
Continuity Test.
OK or short?
Short
Refer IC6017
Check & remove any
Checking No
foreign material Foreign material
Procedure
Still shorted?
Short
MTK damage or
Refer to H-Board
Checking
Procedure
40
IC6010 Checking Procedure (Checking Point)
BBE
IC6010
(STBY_3.3V)
JL6036
CL6035
BBA
(STBY_3.3V)
CL6035
IC6010
JL6036
41
3-2.9. No Power-IC6017(1.2V DDCON) Checking Procedure
Start Refer IC6014

TV in stand-by mode.
Checking Procedure’
No No Replace
Check voltage at No IC6017 & check
Yes Yes Yes
JL6040(BBE)/ Check CL6064(BBA/BBE) Check JL6027(BBA/BBE) again IC6017 damage.
JL6031(BBA). 5.00V-5.19V? 3.00V-3.33V? JL6040(BBE)/
1.18V-1.22V? JL6031(BBA).
1.18V-1.22V?
Yes
No
Check JL6040(BBE)/
OK JL6031(BBA).
by Continuity Test.
OK or short?
Short
Check & remove any

End No
Still shorted?
Short
MTK damage.
42
BBE
CL6064
(1.2V)
IC6017
JL6040
CL6065
BBA
(1.2V)
CL6064
IC6017
CL6065
JL6031
43
3-2-11. No Power-IC6012(1.5V DDCON) Checking Procedure
Start Refer IC6014 TV in stand-by mode

Checking Procedure’ or MTK damage.
No No Replace
Yes Yes Yes
JL6037(BBE)/ Check CL6039(BBA/BBE) Check CL6043(BBA/BBE) again IC6012 damage.
JL6033(BBA). 5.00V-5.19V? 3.00V-3.33V? JL6037(BBE)/
1.48V-1.54V? JL6033(BBA).
1.48V-1.54V?
Yes
No
Check JL6037(BBE)/
OK JL6033(BBA).
by Continuity Test.
OK or short?
Short
Check & remove any

End No
Still shorted?
Short
MTK damage.
44
BBE
(1.5V) CL6039
IC6012
JL6037
CL6043
BBA
(1.5V)
CL6039
JL6033
IC6012
CL6043
45
Start Refer IC6014

TV in stand-by mode.
Checking Procedure’
No No Replace
Yes Yes Yes
JL6039(BBE)/ Check CL6069(BBA/BBE) Check CL6070(BBA/BBE) again IC6018 damage.
JL6032(BBA). 5.00V-5.19V? 3.00V-3.33V? JL6039(BBE)/
1.78V-1.86V? JL6032(BBA).
1.78V-1.86V?
Yes
No
Check JL6039(BBE)/
OK JL6032(BBA).
by Continuity Test.
OK or short?
Short
Check & remove any

End No
Still shorted?
Short
Refer Tuner
Checking
Procedure
46
BBE
CL6012
(3.3V)
CL6037
IC6009
JL6038
BBA
(3.3V)
CL6037
IC6009
JL6034
CL6012
47
3-2-13. No Power-IC6009( 3.3V DDCON) Checking Procedure
Start Refer IC6014 TV in stand-by

Checking Procedure’ mode.
No No Replace IC6009
Check voltage at No & check again
JL6038(BBE)/ Check CL6037(BBA/BBE)
Yes
Check CL6012(BBA/BBE) Yes at Yes IC6009 damage.
JL6034(BBA). 5.00V-5.19V? 3.00V-3.33V? JL6038(BBE)/
3.267V-3.333V? JL6034(BBA).
3.267V-3.333V?
Yes
No
Check JL6038(BBE)/
OK JL6034(BBA) by
Continuity Test.
OK or short?
Short
Check & remove any

End No
Still shorted?
Short
Refer LED Driver,

Nand, USB, Audio,
H-Board, Tuner,
MTK Checking
Procedure
48
BBE
CL6069
(1.8V)
IC6018
CL6070
JL6039
BBA
(1.8V) CL6069
IC6018
CL6070
JL6032
49
Start Refer IC6010 TV in stand-by mode

Checking Procedure’ or MTK damage.
No No
Replace IC6016
Check voltage at No Yes & check again at
Check CL6037(BBA/BBE) Check CL6008 (BBA/BBE) Yes Yes
JL6035(BBA/BBE). JL6035 IC6016 damage.
3.267V-3.333V? 3.00V-3.33V?
1.09V-1.11V? (BBA/BBE).
1.09V-1.11V?
Yes
No
Check JL6035
OK (BBA/BBE) by
Continuity Test.
OK or short?
Short
Check & remove any

End No
Still shorted?
Short
Refer Beryls
Checking
Procedure
50
Troubleshooting
BBE
JL6035
(1.1V)
IC6016
CL6008
CL6062
BBA
(1.1V) JL6035
CL6060
IC6016
CL6008
51
Troubleshooting
3-2-15. No Power-IC6019(12V DDCON) Checking Procedure
Replace F6003 & Replace IC6019 &

Yes Check IC6019 No Check IC6019 Yes IC6019 damage.
F6003 damage
PIN-2 (BBA/BBE) PIN-2 (BBA/BBE)
18V-22.5V? 18V-22.5V?
Yes No
Refer Protection Circuit No Check JL6018.

Start Checking Procedure 18V-22.5V?
No
Replace IC6019 &
Check voltage at
No Check IC6019 Yes check again
JL6030(BBA) Yes Check IC6019 (PIN-3) Yes IC6014 damage.
PIN-2 (BBA/BBE) JL6030(BBA)
JL6034(BBE) 3.00V-3.33V?
18V-22.5V? JL6034(BBE)
11.52V-12.82V?
11.52V-12.82V?
No
Yes
No
MTK Problem or
TV in stand-by
mode. Check JL6030(BBA)
OK JL6034(BBE)
by Continuity Test.
OK or short?
Short
End
Check & remove any
foreign material No Foreign material
Still shorted?
Short
Refer to LVDS Checking

Procedure
52
Troubleshooting
No Power-IC6019 Checking Procedure (Checking Point)
BBE
F6003
(12V)
JL6018
PIN-2
PIN-3
JL6034
BBA
(12V)
JL6030
PIN-3
PIN-2
F6003
JL6018
53
3-3. No Picture
3-3-1. Screen Blank, No Backlight [For QW/QT]
Screen Blank, No backlight
Check R9021 No Change R9021 No

R9021 broken
R >9Ω and <11Ω? AC ON screen blank, No backlight?
Yes Yes
Check REG9V (AC ON) No Change IC9000 No

IC9000 broken
V=8.9V to 9.1V? AC ON screen blank, No backlight?
Yes Yes
Suspect : Other Part damage

Change the board
54
Screen Blank, No Backlight - Checking Point [1/2]-BBA
F9000, L9001, D9001, Q9000
L9001
F9000
S
Q9000
D9001
D
Q9000 RDS Measurement

RB9001 C9026
IC9000 Multimeter
Q9001
C9027
-ve +ve
D9002 LED_VCC
CN9000
R9021
55
Screen Blank, No Backlight - Checking Point [2/2]-BBE
F9000, L9001, D9001, Q9000
L9001
F9000
S
Q9000
D9001
D
RB9001 C9026 Q9000 RDS Measurement
IC9000
Multimeter
Q9001
C9027
LED_VCC -ve +ve

D9002
CN9000
R9021
56
3-3-2. Screen Blank, Backlight visible(General Checking)
START
Replace LVDS FFC Still No Picture Still no picture

Change Main Board Panel Problem
Harness
Picture OK Picture OK
LVDS FFC Harness Problem Main board problem
Troubleshooting Detail No Picture (Main Board Issue)
START
Have
Still No Still No
Picture Voltage
Picture Check 3.3V_PANEL
Check Check BE_RST Voltage Suspect IC5001 NG END
1.1 V Supply Voltage Voltage
Is it 1.1V? Is it 3V- 3.33V? Is 3V-3.33V ? Change IC5001 Picture OK
No Voltage No Voltage No Voltage
Refer to 1.1V DDCON

Refer to Panel I2C Suspect IC5000 NG
Troubleshooting manual
Checking Manual Replace Board
(IC 6016)
57
Screen Blank, Backlight visible(Checking Point )-BBA
BE_RST
3.3V_PANEL
Supply
Check Item:
1. Supply voltage
2. Supply voltage impedance
1.1V Supply
58
Screen Blank, Backlight visible(Checking Point )-BBE
BE_RST
3.3V_PANEL
Supply
Check Item:
1. Supply voltage
2. Supply voltage impedance
1.1V Supply
59
3.3.3 : No Picture: Tuner (for Analogue , Digital and Satellite)
RF input no picture / noisy picture
NG Check fuse F1000 continuity.

Check RF source cable
Change RF cable and antenna
and antenna, OK? Part broken?
OK
YES NO
For 1.8V Please refer DDCON

Check Tuner power line: NG troubleshooting
3.3V at CL1005 = 3.3V?
1.8V at C1019 = 1.8V? Change part Please refer DDCON 12V LNB
For 3.3V Please refer DDCON F1000 Voltage troubleshooting
troubleshooting
OK
OK
Problem solved? Done (End)
NG
Tuning for Analog, Digital or
Satellite? Change Tuner Module EU-
Satellite
Digital T2S2
Check Tuner power line NG (CE243ZP )
12V at F1000 = 12V? (Please refer page Assemble

and Dissemble Tuner Module)
OK
For TW , LA-ATSC
(MX/UC) , LA-ISDB(BR) , For AEP-T2S2, PA_T2,
PH_ISDB-T & AEP (STD)
CH and LA-T2(COL) only
only
Refer Analog Tuning Refer Digital Tuning 1 Refer Digital Tuning 2
60
No Picture : Tuner (for Analogue , Digital and Satellite)-Checking Point
Board Name Board PWB (B side) Detail
BBA board BBA board

(A side) (A side)
(3.3V)
C1019
C1005
(1.8V)
C1019
Detail
C1005
BBE board BBE board

(A side) (A side)
F1000
(3.3V)
C1005 C1019
(1.8V)
C1019
Detail C1005
61
3.3.4 : For Analogue Tuning Failed ( All destination)
Notes:
Analog Tuning - Parts for IFOUTN1 line: FB1000, C1011, C1027, R1055, R1057
For LA-ISDB(BR/AR),
PH_ISDB-T & - Parts for IFOUTP1 line: FB1001, C1012, C1028, R1056
LA-T2(COL)
- Parts for IFAGC1 line: C1029, R1058
Confirm Antenna or Cable connection
For Other destination
NG
Channel can be lock?
OK
Noisy Check part mounting condition NG

Picture quality is noisy? for analog control line
“IFOUTN1, IFOUTP1, IFAGC1”
Not Noisy
OK
OK Please re-upgrade Firmware NG

(PKG), Check again Picture
quality?
Change Tuner Module

(Please refer page Assemble and Dissemble Tuner Module)
OK
Done (End) Problem solved?
NG
Change B-board
62
For Analogue Tuning Failed -Checking Point [1/4]
BBA board
(A side)
(IFOUTN1)
FB1000
C1027
C1011
C1027
R1055
C1027
C1056
(IFOUTP1)
FB1001 C1028
C1012 C1027
C1028 C1011
R1056
C1012
FB1001
C1011
FB1000
63
BBA board
(A side)
(IFAGC1)
C1029
R1058
C1029
R1058
64
For Analogue Tuning Failed - Checking Point [3/4]
BBE board
(A side)
(IFOUTN1)
FB1000
C1011
R1057
C1027
R1055
R1055
(IFOUTP1) R1056
FB1001
C1012 C1027
C1028
C1028
R1056
FB1001
C1012
C1011
FB1000
65
BBE board
(A side)
(IFAGC1)
C1029
R1058
C1029
R1058
66
3-3-5. For Digital Tuning 1: Only for TW , AM-ATSC(MX/UC) , LA-ISDB(BR/AR) , PH_ISDB-T , AEP(STD) .
Notes:
Digital Tuning 1 - Parts for IFOUTN1 line: FB1000, C1011, C1027, 1055, R1057
LA-ISDB(BR/AR) - Parts for IFOUTP1 line: FB1001, C1012, C1028, R1056
For Other - Parts for IFAGC1 line: C1029, R1058
- Parts for M_SCL line: R5024
destination
Confirm Antenna or Cable connection - Parts for M_SDA line: R5021
OK
Check part mounting condition for NG
Channel can be lock? digital control line
“M_SCL,M_SDA”
NG
OK
OK
Sound is normal?
No sound
If UEC = 0
Confirm UEC of digital RF by Service mode Change B-board
If UEC > 0
Check part mounting condition for digital data line

“IFOUTN1, IFOUTP1, IFAGC1” NG
OK
Please re-upgrade Firmware
(PKG),
Check again Picture quality? NG
Change Tuner Module
OK
OK
Problem solved?
Done (End)
NG
Change B-board 67
For Digital Tuning 1: Only for TW , AM-ATSC(MX/UC) , LA-ISDB(BR/AR) , PH_ISDB-T , AEP(STD)- Checking Point [1/2]
BBA board
(A side)
(IFOUTN1)
FB1000
C1011 C1027
C1027
R1055
C1027
(IFOUTP1) C1056
FB1001
C1012 C1028
C1028 C1027
R1056
C1011
C1012
FB1001
C1011
FB1000
68
For Digital Tuning 1: Only for TW , AM-ATSC(MX/UC) , LA-ISDB(BR/AR) , PH_ISDB-T , AEP(STD)- Checking Point [2/2]
BBA board
(A side)
(IFAGC1)
C1029
R1058
(M_SCL)
R5024
(M_SDA)
R5021
R1058
R5024
C1029
R5021
69
3-3-6. For Digital Tuning 2: AEP-T2S2, EU-T2, PA-T2, CH, and LA-T2(COL).
Notes:
For and LA-T2(COL) only Digital Tuning 2 For AEP-T2S2 - Parts for M_SCL line: R5024
- Parts for M_SDA line: R5021
- Parts for DEMOD_TSCLK line: R1072
For EU-T2, - Parts for DEMOD_TSDATA line: R1071
PA-T2,
Confirm ANT or Cable connection and Confirm ANT or Satellite connection
CH
NG Check part mounting condition for OK

Channel can be lock? digital control line
“M_SDA,M_SCL”
OK
OK NG
Sound is normal?
No sound
If UEC = 0
Confirm UEC of digital RF by Service mode Change B-board
If UEC > 0
Check part mounting condition for digital data line NG

“DEMOD_TSCLK, DEMOD_TSDATA”
O
K
Please re-upgrade Firmware (PKG), NG
Check again Picture quality?
OK Change Tuner Module

OK
Problem solved?
NG
Done (End) 70
Change B-board
For Digital Tuning 2: AEP-T2S2, EU-T2, PA-T2, CH, and LA-T2(COL)-Checking Point [1/2]
BBA board
(A side)
(M_SCL)
R5024
(M_SDA)
R5021
(DEMOD_TSCLK )
R1072 R1072
(DEMOD_TSCLK ) R1072
R1071
R5024
R5021
71
For Digital Tuning 2: AEP-T2S2, EU-T2, PA-T2, CH, and LA-T2(COL)-Checking Point [2/2]
BBE board
(A side)
(M_SCL)
R5024
(M_SDA)
R5021
R1072
(DEMOD_TSCLK )
R1072 R1071
(DEMOD_TSCLK )
R1071
R5024
R5021
72
3-3-7. : USB Port1 – No Detection / Cannot Play / No Picture / No Sound
TV turn ON condition: START

Remarks:
Do a Factory Setting *1 Confirm USB Auto Start at Set-up Menu.
OFF *1 Confirm USB Auto *2 Confirm with OSD on bottom panel, if

Start is ON or OFF playback not support.
Please refer to IM for detail supported USB
Change to ON ON format.
Detection OK NG Check 5V at No 5V
and C7020 (USB
Picture and Sound OK port1)
OK Have 5V but No detection
NG
*2 Confirm USB
file format
OK Change to supported USB format
USB format OK but No detection

Detection OK
OK
Picture NG
Picture OK
OK
Main IC (IC5000) problem
Sound NG
Sound OK Audio IC IC4001) problem
OK
Change B-Board
END
73
3-3-8. : USB Port2 – No Detection / Cannot Play / No Picture / No Sound

Remarks:
Do a Factory Setting
*1 Confirm USB Auto Start at Set-up Menu.

Please refer to IM for detail supported USB
Change to ON ON format.
*3 For model have USB Port2

and C7021 (USB
NG
*2 Confirm USB
file format

Detection OK
OK
Hub IC (IC7001) problem
Picture NG
Picture OK
OK
Sound NG
OK
Change B-Board
END
74
SECTION 3
TROUBLESHOOTING
USB (B-board Checking) – Checking 5V Points [1/2]
Board
Board PWB (A side) Detail
Name
C7020 C7021
BBA
(QW;
QT)
Have 5V?
C7020 C7021
BBE
(QW;
QW-L;
QT)
Have 5V?
75
USB (B-board Checking) – Checking 5V Points [2/2]
Board
Name
C7020
BB3 Have 5V?
(SE3;
SE3N)
(*3) C7021
Remark:
(*3) For model have USB Port2
76
3-3-9 : Ethernet – No Connect
START TV turn ON condition:
Check if TV has good OK

cable connection
Set-up  Network setup
Failed
OK
Check if any abnormal Yes
Check if the Ethernet Connector NG
or broken point on
cable is good Change B Board
Ethernet Connector
NG No
Change a good cable

Yes T7000 or T7001 or Main IC
Check if TV has MAC Address
(IC5000) NG
Change B Board
Failed
Check TV has connection OK Failed

OK Invalid MAC Address

Change B Board
END
77
3-3-10 : CI Slot – No Detection / No Picture / No Sound
Remarks: *1 Important: Please use a known Good CICAM
START TV turn ON condition: for testing
*1 Insert Good CICAM and *2 Both CI Detection at Pin 36/67 should be 3.3V
Check CI CI Check if TV can detect CICAM Yes before CICAM insert and 0v when CICAM
or inserted.
CI+ case Channel Setup Digital Setup
 CA Module *3 Confirm these 13 resistors part are mount
CI+ properly.
Valid key No
Check service menu for

Check any pin on No
CI+ Credentials  CI+ Key
CI Slot is bend or
Invalid key broken.
Yes Insert CICAM and

Yes
Invalid Key Check CI 5V
Change B Board at PIN 17/18/51/52
Connector NG
Change B Board *2 Insert CICAM and Yes
No
Check CI Detection
at Pin 36/67
IC7000 NG
Yes
*3 Check Resistor
Change B Board No
Part mounting
Power 3.3V NG NG Picture and Yes

Change B Board
Sound OK
Part Knock Off
NG
Change B Board
Main IC (IC5000) NG
Change B Board
END
78
CI Slot (B-board Checking) – Checking 5V Points [1/3]
Board
Name
BBE
(QW;
QW-L;
QT)
CI 5V at PIN
17/18/51/52
79
CI slot (B-board Checking) – Checking CI Detection Pin Points [2/3]
Board
Name
BBE
(QW;
QW-L;
QT)
Card Detect 2 – PIN 67 Card Detect 1 – PIN 36
Remark:
Both CI Detection Pin should be 3.3V before CICAM insert and 0v when CICAM
inserted.
80
Troubleshooting
CI slot (B-board Checking) – Checking Resistor Part Mounting Points [3/3]
Board
Name
8 9 10 11
BBE
(QW;
QW-L;
QT)
Ref. No. Location Ref. No. Location

1 5 7 12 13
RB7003 1 RB7010 8
RB7002 2 RB7011 9
2 4 6
RB7000 3 RB7008 10
RB7001 4 RB7006 11
3
RB7004 5 R7000 12
RB7007 6 R7001 13
RB7009 7 Remark:
Confirm these 13 resistors part are mount properly or not.
81
Troubleshooting
3-3-11. HDMI No Picture (a)
1. HDMI NO PICTURE Checking condition:

HDMI No Picture
- TV ON & HDMI Source ON except if the flow mentioned is AC OFF.
- TV HDMI input connected to HDMI source output
- TV Input: HDMI
Verify with other [OK] Picture recovered HDMI source/
HDMI source /cable cable problem
[NG] No picture
Factory reset [OK] Picture recovered HDMI source

HDMI source & re-verify setting problem
[NG] No picture
[OK] Picture recovered Go to

Verify by using laptop
"HDCP Failure Analysis"
[NG] No picture
Physical appearance
[NG] Connector abnormal HDMI Connector Broken [OK] Picture recovered
check on END
Replace → Re-verify
HDMI connector
[NG] No picture
[OK] Connector no abnormality
Check voltage of +5V Power
[NG] Vdc ≠ 4.8 ~ 5.3V Go to
HDMI1: Pin18 @ CN3601
“+5V Power Failure Analysis"
[OK] Vdc = 4.8 ~ 5.3V

Check voltage of HPD
[NG] Vdc ≠ 2.4~ 5.3V Go to
“HPD Failure Analysis"
[OK] Vdc = 2.4 ~ 5.3V
Go to
“Main Flow Continue"
82
3-3-11. HDMI No Picture – Continue (b)
1. HDMI NO PICTURE Checking condition:

Main Flow Continue
Check impedance of - TV Input: HDMI
series resistor
at SCL & SDA
during AC OFF [NG] Impedance ≠ 100Ω Series Resistor Broken [OK] Picture recovered
HDMI1: Replace → Re-verify
R3608 (SCL) & R3610 (SDA)
HDMI2:
R3618 (SCL) & R3617 (SDA)
[NG] No picture
[OK] Impedance = 100Ω
Check voltage of SCL & SDA line

HDMI1: [NG] Vdc ≠ 3.5 ~ 5.5V Go to
Pin15 (SCL) Pin 16 (SDA) @ CN3601
HDMI2: “I2C Failure Analysis"
Pin15 (SCL) Pin 16 (SDA) @ CN3600
[OK] Vdc = 3.5 ~ 5.5V
Check voltage @ TMDS lines

HDMI1: [NG] Vdc ≠ 2.6 ~ 3.475V Go to
Pin1,3,4,6,7,9,10 & 12 @ CN3601
HDMI2: "TMDS Failure Analysis"
Pin1,3,4,6,7,9,10 & 12 @ CN3600
[OK] Vdc = 2.6 ~ 3.475V
Replace B-board & re-verify
Escalate this issue to

R&D team
END
83
3-3-12. : HDMI No Picture – HDCP Failure Analysis
Checking condition:
HDCP Failure Analysis - TV HDMI input connected to HDMI source output

- TV Input: HDMI
Verify the HDMI source is compatible [OK] Compatible [NG] No picture

with HDCP version 1.4
[NG] Not Compatible [OK] Picture recovered
HDCP key corrupted
HDMI Source HDCP

incompatible version

END
R&D team
84
3-3-13. HDMI No Picture – +5V Power Failure Analysis
1. HDMI NO PICTURE
+5V Power Failure

Analysis
Check impedance
of varistor during AC OFF [OK] Open circuit Go back to "Check
HDMI1: VD3607
voltage of HPD"
HDMI2: VD3606
[NG] Short circuit
Varistor Broken
Replace broken Varistor [NG] No picture

& Re-verify
Checking condition:
[OK] Picture recovered
- TV ON & HDMI Source ON except if the flow mentioned
END is AC OFF.
- TV Input: HDMI
85
3-3-14 : HDMI No Picture – HPD Failure Analysis
1. HDMI NO PICTURE
Checking condition:
[OK] All the part as below - TV ON & HDMI Source ON except if the flow mentioned is AC OFF.
HPD Failure Analysis VD3609, VD3608: ≠ Short circuit - TV HDMI input connected to HDMI source output
R3602,R3601: = 33Ω - TV Input: HDMI
R3604,R3620: = 1KΩ
Check impedance of Varistor, Diode
R3644: = 0Ω Check HPD GPIO Line Short to Ground
& Resistor during AC OFF
Q3600, Q3611: VCE = Open during AC OFF
[OK] Open Circuit
HDMI1: VD3609, D3602, R3602, R3604 & Q3600
HDMI1: Pin 19 @ CN3601
HDMI2: VD3608, D3601, R3601, R3644, R3620 &
HDMI2: Pin 19 @ CN3600
Q3611
[NG] Any of the part as below [NG] short Circuit / Low impedance
VD3609, VD3608: = Short circuit
R3602,R3601: ≠ 33Ω Internal Main SoC (IC5000) broken
R3604,R3620: ≠ 1KΩ
R3644: ≠ 0Ω
Q3600, Q3611: VCE = Short
Varistor/Diode/Resistor/
Transistor is broken [NG] No picture
Go back to "Check
R&D team
impedance of serial
Replace the Broken Varistor/ [NG] No picture resistor at SCL & SDA
Diode/Resistor & Re-verify during AC OFF""
END
86
3-3-15 : HDMI No Picture – I2C Failure Analysis
1. HDMI NO PICTURE
Checking condition:
I2C Failure Analysis - TV HDMI input connected to HDMI source output

- TV Input: HDMI
Check impedance of network resistor Check SCL & SDA GPIO Line Short to Ground
during AC OFF [OK] Impedance ≈ 47KΩ [OK] Open Circuit (≈ 100kΩ)
HDMI1: RB3608 HDMI1: Pin15 (SCL) ,Pin 16 (SDA) @ CN3601
HDMI2: RB3611 HDMI2: Pin15 (SCL) ,Pin 16 (SDA) @ CN3600
[NG] Impedance ≠ 47KΩ [NG] short Circuit / Low impedance
Internal Main SoC (IC5000) broken

Network resistor broken

[NG] No picture
Go back to "Check
R&D team
voltage at TMDS lines"
Replace network resistor [NG] No picture
& Re-verify
END
87
3-3-16 : HDMI No Picture – TMDS Failure Analysis
1. HDMI NO PICTURE
Checking condition:
TMDS Failure Analysis - TV HDMI input connected to HDMI source output

- TV Input: HDMI
Check impedance of network resistor

Check TMDS GPIO Line Short to Ground
, serial resistor and CMF(Filter) during
during AC OFF
AC OFF [OK] Impedance ≈ 0Ω [OK] Open Circuit
HDMI1 : RB3600,RB3601,RB3604,RB3605
HDMI1: Pin1, 3, 4, 6, 7, 9, 10 & 12 at CN3601
HDMI2 : RB3602,RB3603,RB3606,RB3607
HDMI2: Pin1, 3, 4, 6, 7, 9, 10 & 12 at CN3600
,R3622,R3623
[NG] Impedance ≠ 0Ω [NG] short Circuit / Low impedance
Internal Main SoC (IC5000) broken

Network resistor/serial
resistor/ CMF broken [NG] No picture
R&D team
Replace Network resistor/ [NG] No picture

serial resistor/CMF & Re-verify
END
88
3-3-17 : CEC Not Function- Bravia Sync (CEC) not function- HDMI Checking condition:
Bravia Sync (CEC) - TV HDMI input connected to HDMI source output
Not Function - TV Input: HDMI
Check CEC BRAVIA Sync [OK] Source device listed Make Factory reset [OK] CEC functioning
Device List "Enable" To Source and TV "
[NG] CEC not function
[NG] No CEC device list
[NG] Not Support CEC Source side not

Source side Support CEC
support CEC
[OK] Support CEC
Check Source and TV [OK] Setting is "OFF" Source and TV CEC Turn to “ON” CEC [OK] CEC functioning
CEC/BRAVIA Sync setting setting problem Setting & Re-verify
[OK] Setting is "ON"
Change other HDMI [OK] CEC functioning Customer HDMI cable

cable that proven OK
& Re- Verify problem
Physical appearance [NG] Connector abnormal Replace HDMI [OK] CEC functioning
HDMI connector broken
check on HDMI connector Connector & Re-verify
Check impedance of
[NG] Voltage ≠ 2.5~3.63V [NG] VD: Short circuit, Replace varistor & resistor [OK] CEC functioning
varistor &
Check voltage at CEC pin
resistor during AC OFF R3613: ≠100Ω & Re-verify
VD3601, VD3600 & R3613
[OK] Voltage ≈ 2.5~3.63V [OK] VD: Open circuit, R3613: ≈100Ω [NG] CEC not function
[NG] short Circuit /
Check CEC GPIO
Replace B-board & Internal Main SoC Low impedance Line Short to Ground
re-verify (IC5000) broken During AC OFF
Pin 13 @ CN3600/CN3601
[OK] Open Circuit
Escalate this issue

END
to R&D team
89
HDMI No Picture- Checking Point[1/8]
QW – BBA (Side A)
HDMI1
(CN3601)
HDMI2
(CN3600)
90
QW – BBA (Side A)
HDMI1
R3604 R3602
Q3600
RB3608 D3602
RB3605
VD3607
R3608
RB3604
R3610
VD3609
Pin 19 Pin 1
CN3601
RB3601 RB3600
CN3601
91
QW – BBA (Side A)
HDMI2
Pin 1
RB3602
RB3606
R3622 CN3600
R3623
RB3607 RB3603
R3618 VD3608
R3617
RB3611
D3601 Pin 19
VD3606
Q3611 R3644 R3601 R3620
92
QW – BBA (Side A)
CL5007
93
QW – BBE (Side A)
HDMI2
(CN3600)
HDMI1
(CN3601)
94
QW – BBE (Side A)
HDMI1
Q3600
R3604
VD3607
Pin 19
D3602
CN3601
R3602
VD3609
RB3601 RB3605
RB3604
R3610
RB3600
Pin 1
R3608
RB3608
95
QW – BBE (Side A)
HDMI2 Pin 1
RB3606 RB3602
CN3600
R3622
R3623
RB3607 RB3603
R3618
R3617
Q3611 R3601
Pin 19
D3601
VD3608
R3644 RB3611 VD3606
R3620
96
QW – BBE (Side A)
R3613
CL5007
97
3-3-19. WiFi- Cannot Search Device - Connection Failed
Start
Connection Failed
Check Built-In WiFi NG: Built-In WiFi Off WiFi Feature is

UI Not Enable
OK
Check STBY_5V NG: DC Voltage not 5V Mosfet Q9901

Broken
Q9901 (Change B*Board)
OK
Check Harness
NG: Harness Connection Not Ok Harness not in
Connection Good Condition
CN9900 (Change Harness)
OK
Check WiFi Direct NG: WiFi Direct Off Check TP-VCC NG: DC Voltage is not 5V WiFi Module
WiFi Direct Feature is J20H090 Broken
UI Not Enable J20H090 (Change WiFi Module)
OK
OK
NG: Signal Strength Low AP Device
Check AP/Device Problem
(Change AP/Device)
OK
Change B*Board /
WiFi Module
OK
END
Connection Success
98
WiFi- Cannot Search Device - Connection Failed – Checking Point [1/2]
B*Board BBA
(BBA,BBE)
Q9901 Q9901
Q9901
BBE
Q9901
B*Board
(BB3)
Q9901
Q9901
Q9901
99
WiFi- Cannot Search Device - Connection Failed – Checking Point [2/2]
Board Name Board PWB (B side) Detail

WiFi Module
J20H090
TP-VCC
TP-VCC
100
3-3-20: Video Analog Signal Path-No Picture WW Destination (BBA_Others)
Checking condition:
- TV ON & Video/CVBS/Composite input cable is connected to
Video/CVBS/Composite source output.
- TV UI Display : Video
Video
No Picture
Check if inputs on OSD

Yes Check R3028 voltage. Yes J3001 Connectivity
is GREY OUT?
Is it 3.3V? Problem.
(not selectable) *Inputs on OSD
No
No
Check all parts

Check waveform Yes
No at CVBS1P signal path.
before C3031.
[VD3004,R3031,
Is it Vpp : 1V?
C3030, R3034]
Yes No
J3001 Connector
Parts Broken.
Problem.
(Change Part)
(Change connector)
*OSD: On Screen Display
(IC5000 NG)
Change Board
101
Video Analog Signal Path-No Picture WW Destination (BBA_Others) - Checking Point
BBA_Others
C3031
R3034
J3001
Details
C3031
J3001 R3034
BBA_Others
R3028
VD3004
R3031
C3030
R3031
C3030
Details
R3028
VD3004
102
3-3-21. Video Analog Signal Path - No Picture for BBA_UC Only
No Picture or Checking condition:
1) Video/Composite/CVBS Condition:
Abnormal Picture - TV ON & Video/CVBS/Composite input cable is connected to
Video/CVBS/Composite source output.
- TV UI Display : Video
Reinsert Mini Plug
2) Component Condition:
Video Adaptor - -TV ON & Component input cable is connected to Component
source output.
until hear
Mini Plug Video Adaptor - TV UI Display : Component
“click” sound
Video Component
No Picture No Picture
Check waveform Check Vpp waveform

No (IC5000 NG) No
before C3031? at 1) C3001 for Y : 1V? ( IC5000 NG )
Change Board
Is it Vpp : 1V? 2) C3005 for Pb :0.7V? Change Board
3) C3007 for Pr :0.7V?
Yes
Yes 2) Pb : 0.7V 3) Pr : 0.7V
1) Y : 1V
Check all parts.

Check all parts
Y: VD3004,R3031,C3030
at CVBS1P signal path. No Parts Broken.
R3005,C3003,R3003 No Parts Broken.
[VD3004,R3031, (Change Part)
PB: VD3005,R3007,C3004,R3010 (Change Part)
C3030,R3034]
PR: VD3006,R3012,C3006,
Yes
R3015,C3007
J3002 connector
Yes
Problem.
J3002 connector
(Change connector)
Problem.
(Change connector) 103
Video Analog Signal Path- No Picture for BBA_UC Only – Checking Point
BBA _UC Only C3032

J3002 C3007
C3001
C3003 C3001 C3005
R3003
C3005 Details
C3007
R3010 C3031
R3015
C3032 R3034
C3003
R3005
C3031 R3010
R3034 R3005
R3015
J3002
R3003
BBA _UC Only

R3031
C3030
VD3004
R3012
VD3005
C3004
Details
R3007 R3031
VD3006
C3006 C3030 C3006
R3012 R3007
VD3004
VD3006 VD3005
C3004
104
3-3-21. Video Analog Signal Path – For WW Destination (BBE)
Checking condition:
- TV ON & Scart input cable is connected to Scart source
No Picture WW Destination (BBE) Scart Cable Connected
output.
(No Picture) - TV UI Display : AV1
*  OK Condition : No solder splash can be seen

 NG Condition : Solder splash can be seen
SCART RGB SCART CVBS
No Picture No Picture **  OK Condition : No part short-circuited

NG NG NG Condition : Part short-circuited
[LOW : OV] [LOW : OV]
OK
Check RGB_SWITCH ** Detailed check all parts NG Check RGB_SWITCH * Check CN3000 NG
* Check CN3000
IC5000 AD13 at RGB_SWITCH signal IC5000 AD13
Connection Connection
[SOY1] at R3097 Path [VD3003/R3095] [SOY1] at R3097
OK [HIGH: 3V  RGB] NG OK OK
OK [HIGH: 0.4V]
** Detailed check all parts NG

** Detailed check all parts at at RGB_SWITCH signal
CN3000 along signal path Path [VD3003/R3095]
at Pin No:
Check wave at 7 : [VD3006/R3101/C3066/
NG (Vpp: 0 V) OK
C3073(Ref1) /C3071(Ref2) R3104] NG
C3070(Ref3) & IC5000 11 : [VD3005/R3102/C3067/
R3106] NG Detailed check all
OK (Vpp: 1 V) 15 : [VD3004/R3103/C3068/ (Vpp: 0 V) parts at CN3000 along
Check wave between
R3107] signal path at Pin No:
C3054 (Ref4) and IC5000
20 : [VD3001/R3096 NG
Ref1 OK /C3063/R3108]
OK
(Vpp: 1 V)
OK
Ref2
Ref4
Ref3
CN3000 CN3000 CN3000 CN3000

(IC5000 NG) (IC5000NG)
Connectivity Connector Parts Broken Connector Connectivity Parts Broken
Change board Change Board
Problem Problem Problem Problem
(Change (Change
connector) Connector)
105
Video Analog Signal Path – For WW Destination (BBE) – Checking Point
Board Name Board PWB (A side) Details
BBE
CN3000 R3097 VD3006 C3066 R3101 R3103
R3095
R3096 C3068
R3097
R3101
R3102
R3103
C3063 VD3004
C3066 R3096 VD3003
C3067 VD3005
C3068 R3095 C3067
VD3001 C3063
VD3003
CN3000 Details VD3001 R3102
VD3004
VD3005
VD3006
BBE
R3104 C3054 C3073 C3071 C3070
R3106
R3107
R3108
C3054
C3070
C3071
C3073
Details
R3108 R3104 R3106 R3107
106
3-4. No Sound
3-4-1. Audio D.Amp IC (IC4001) Normal Operation Condition - BB* board (1)
Normal Operation (Approx.)

Label Name Comment if abnormal operation
Voltage Frequency
V1 19.5 19.5V - Check connection path between Drain of Q6020 to F4000
V2 3.3 3.3V - Check connection path between IC6009 to IC4001
1 MCLK 3.3Vpp 12.288MHz Check connection path between IC5000 to IC4001
2 SDATA 3.3Vpp Clock signal Check connection path between IC5000 to IC4001
3 BCLK 3.3Vpp 3.07MHz Check connection path between IC5000 to IC4001
4 LRCK 3.3Vpp 48kHz Check connection path between IC5000 to IC4001
5 PLIMT 1.3V - Check connection path between IC6009 to IC4001
6 RSTX 3.3V - Check connection path between IC5000 to IC4001
7 MUTEX 3.3V - Check connection path between IC5000 to IC4001
8 OUT1P 9.6Vrms 768kHz Check connection path between IC4001 pin8 to CN4001 pin1
9 BSP1P 14Vrms - Check connection between IC4001 pin 8 and pin 9
10 VCCP1 19.5V - Check connection path between Q6020 to IC4001
11 GNDP1 0V - -
12 BSP1N 14Vrms - Check connection between IC4001 pin 12 and pin 11
13 OUT1N 9.6Vrms 768kHz Check connection path between IC4001 pin13 to CN4001 pin2
14 VCCA 19.5V - Check connection path between Q6020 to IC4001
15 GNDA 0V - -
16 REGD 5.0V - Check connection path between C4066 to GND
17 REGG 5.7V - Check connection path between C4067 to GND
18 BSP2P 14Vrms - Check connection between IC4001 pin 18 and pin 19
19 OUT2P 9.6Vrms 768kHz Check connection path between IC4001 pin19 to CN4001 pin3
20 VCCP2 19.5V - Check connection path between Q6020 to IC4001
21 GNDP2 0V - -
22 BSP2N 14Vrms - Check connection between IC4001 pin 23 and pin 22
23 OUT2N 9.6Vrms 768kHz Check connection path between IC4001 pin23 to CN4001 pin4
24 ERROR 3.3V - Check connection path between IC5000 to IC4001
107
Audio D.Amp IC (IC4001) Normal Operation Condition - BBA board (Checking Point)
Board Name Board PWB (A side)
BBA
(QW, QT) 6 4 3
24 5 2
7
IC4001
V2 1
8 21
23
9 22
10 IC4001 20
12
19
13
18
17
11
14
V1
15
16
108
Audio D.Amp IC (IC4001) Normal Operation Condition - BBE board (Checking Point)
BBE
(QW, QWL, QT) 24 V2 4
5
IC4001 2
6 3
1
7
8 23
9 22
IC4001 21
V1
10
13 20
19
11
18
12
14 15
17
16
109
Troubleshooting
3-4. No Sound
3-4-2 . Troubleshooting Detail Audio Problem Audio Problem (B board)
Main Speaker Refer

Audio Problem
No Sound? “Main Speaker No Sound”
Headphone (HP) Out Refer

No Sound? “HP Out No Sound”
Video/Component (BBA board only) Refer

No Sound? “Analog Audio Input No Sound”
Analog RF Refer
No Sound? “Analog RF No Sound”
HDMI Audio Refer

No Sound? “HDMI Audio No Sound”
USB Audio Refer

No Sound? “USB Audio No Sound”
Scart In/Out (BBE board only) Refer

No Sound? “Scart In/Out No Sound”
110
Troubleshooting
3-4-3. Audio Problem - Main Speaker No Sound (1)
START
Do a Factory Setting & Sound
set to desire channel with sound
No Sound
No connectivity for
Check Speaker Harness speaker harness Sound

Change Speaker
connectivity Harness
No Sound
No Sound
Speaker Impedance ≠ 6~8 Ω Sound

Change Main
Check Main Speaker Impedance
Speaker
No Sound
No Sound
Check fuse connectivity No connectivity of F4000 F4000 broken, Sound
at F4000 Replace F4000
No Sound & F4000 OK
Audio IC (IC4001) or No Sound & F4000 OK
Change BB* board
DONE
111
Audio Problem - Main Speaker No Sound (Checking Point)- BBA
Board
Name
BBA
(QW, QT)
IC4001
IC4001
F4000 F4000
CN4001
Details
CN4001
112
Troubleshooting
Audio Problem - Main Speaker No Sound (Checking Point)- BBE
Board
Name
BBE
(QW,
QWL, QT)
IC4001
IC4001
F4000
CN4001
Details
F4000
CN4001
113
Troubleshooting
3-4-4. Audio Problem - Headphone (HP) Out No Sound
START
Check AV Setup, Sound
Headphone is selected
No Sound
No Sound
Sound
Use another Headphone Headphone problem
No Sound
No Sound & Headphone OK
Change BB* board
DONE
114
Audio Problem - Headphone (HP) Out No Sound (Checking Point)
BBA
(QW, QT)
IC5000
J4000
IC5000
J4000
BBE
(QW, QWL,
QT)
IC5000
J4000
IC5000
J4000
115
3-4-5. Audio Problem - Analog Audio Input No Sound [BBA board only]
START
No Sound

No Sound
Check correct Sound
Source mode is selected
No Sound
Sound
Use another RCA cable RCA cable problem
No Sound & RCA cable OK
Check Analog Input Source Sound

Analog Input Source problem
& use another input source
No Sound & Analog Input Source OK

No Sound
Check Speaker & Headphone
No Sound & Speaker / Headphone OK

Refer
Main IC (IC5000) or Sound Audio Problem Sound
Audio IC (IC4001) problem Main Speaker No Sound

& HP No Sound
Change BBA board
DONE
116
Audio Problem - Analog Audio Input No Sound [BBA board only] (Checking Point)
BBA
(QW, QT)
IC5000
J3001/2/3
IC4001
IC5000
J3001/2/3
117
3-4-6. Audio Problem - Analog RF No Sound
START
Do a Factory Setting &

complete the RF tuning
NG Sound
RF cable, OK? Change RF cable
No Sound
OK
NG Sound
RF source, OK? Change RF source/channel
No Sound
OK
Raster sound, OK?

NG
(applicable for PAA, PAD, CH, PH, Refer “Speaker No Sound”
for other region skip this)
OK
NG
Tuning, OK? Refer “Tuner Problem”
OK
UI setting, OK? NG Sound

Correct UI setting
(TV System, AFT, Audio Filter)
OK
No Sound
Change BB* board
DONE
118
3-4-7. Audio Problem - HDMI Audio No Sound
START

set to desire HDMI source with sound
NG Sound
HDMI cable, OK? Change HDMI cable
No Sound
OK
NG Sound
HDMI source, OK? Change HDMI source/channel
No Sound
OK
NG
HDMI Playback, OK? Refer “HDMI Problem”
Change BB* board

OK
DONE
119
3-4-8. HDMI NO SOUND- HDMI ARC Failure
Checking condition:
HDMI ARC Failure - TV ON & HDMI Source ON except if the flow mentioned is AC OFF.
- TV Input: HDMI
Verify audio receiver Audio receiver not
[NG] Not Compatible
is ARC compatible & ARC compatible or
HDMI cable is ver.1.4 or above HDMI cable not compatible
[OK] Compatible
Verify TV’s HDMI1 is connected [NG] Connection NG [OK] ARC OK

Setup connection problem Re-setup & Re-verify
to ARC port of the receiver
[NG] ARC NG
[OK] Connection OK
Verify Speakers(UI) is [NG] Setting NG [OK] ARC OK

TV setting problem Change setting & Re-verify
“Audio System”.
[NG] ARC NG
[OK] Setting OK
CEC problem &

Check CEC BRAVIA Sync NG] No CEC device list [OK] ARC OK
Follow CEC troubleshooting Re-verify
Device List "Enable"
flow
[NG] ARC NG
[OK] Source device listed
[NG]
Physical appearance
Connector abnormal [OK] ARC OK
check on HDMI Connector Broken Change CN3601 & Re-verify END
Pin 14 @ CN3601
[NG] ARC NG
Go to
“ARC FA Continue”
120
3-4-9. HDMI NO SOUND- HDMI ARC Failure -Continue
No Sound – HDMI
Checking condition:
ARC FA Continue - TV HDMI input connected to HDMI source output

[OK] Any of the part as below
- TV Input: HDMI
R3609,R3611: = 47kΩ
R3614: = 82Ω
R3630: = 180Ω
Check impedance of Check ARC GPIO Line Short to Ground
C3605: Open [OK] Open Circuit
resistor & capacitor during AC OFF
R3609, R3611, R3614, R3630 & C3605 CL5007
[NG] Any of the part as below [NG] short Circuit / Low impedance
R3609,R3611: ≠ 47kΩ
R3614: ≠ 82Ω Internal Main SoC (IC5000) broken
R3630: ≠ 180Ω
C3605: Short
[OK] ARC OK
Resistor/Capacitor is broken
[NG] ARC NG
R&D team
Replace the Broken Resistor [NG] ARC NG

/Capacitor & Re-verify
[OK]ARC OK
END
121
3-4-10. Audio Problem - USB Audio No Sound
START

set to desire USB file with sound
NG Sound
USB device, OK? Change USB device
No Sound
OK
NG Sound
USB source, OK? Change USB source/channel
No Sound
OK
NG
USB Playback, OK? Refer “USB Problem”
OK
UI setting, OK? NG Sound

Correct UI setting
(Music, Video)
OK
No Sound
Change BB* board
DONE
122
3-4-11. USB Port1 – No Detection / Cannot Play / No Picture / No Sound

Remarks:
Do a Factory Setting *1 Confirm USB Auto Start at Set-up Menu.

Change to ON ON Please refer to IM for detail supported USB
format.
and C7020 (USB
NG
*2 Confirm USB
file format

Detection OK
OK
Picture NG
Picture OK
OK
Sound NG
OK
Change B-Board
END
123
3-4-12. USB Port2 – No Detection / Cannot Play / No Picture / No Sound

Remarks:
Do a Factory Setting
*1 Confirm USB Auto Start at Set-up Menu.
OFF *1 Confirm USB Auto

Start is ON or OFF *2 Confirm with OSD on bottom panel, if
playback not support.
Change to ON ON Please refer to IM for detail supported USB
format.
and C7021 (USB *3 For model have USB Port2
NG
*2 Confirm USB
file format

Detection OK
OK
Hub IC (IC7001) problem
Picture NG
Picture OK
OK
Sound NG
OK
Change B-Board
END
124
Troubleshooting
USB (B-board Checking) – Checking 5V Points
Board
Name
C7020 C7021
BBA
(QW;
QT)
Have 5V?
C7020 C7021
BBE
(QW;
QW-L;
QT) Have 5V?
125
3-4-13. Audio Problem - Scart In No Sound (BBE board only) (1)
START
No Sound
No Sound
Check correct Sound
No Sound
Sound
Use another Scart cable Scart cable problem
No Sound & Scart cable OK
Check Input Source & Sound

Input Source problem
use another input source
No Sound & Input Source OK

Sound
Check Speaker & Headphone
No Sound & Speaker / Headphone OK

Refer
Main IC (IC5000) or No Sound Audio Problem Sound
Audio IC (IC4001) problem Main Speaker No Sound

& HP No Sound
Change BBE board
DONE
126
Troubleshooting
3-4-13. Audio Problem - Scart Out No Sound (BBE board only) (2)
START
No Sound
complete the RF tuning
No Sound
Check correct Sound
No Sound
Sound
Use another Scart cable Scart cable problem
No Sound & Scart cable OK
Check Input Source

Sound
& use another input source Input Source problem
(Preferable ATV source)
No Sound & Input Source OK
Main IC (IC5000) or
Scart Connector (CN3000) problem
Change BBE board
DONE
127
Audio Problem - Scart In/Out No Sound (BBE board only) (Checking Point)
BBE
(QW, QWL,
QT)
IC5000
CN3000
IC4001
IC5000
CN3000
128
SECTION 4
SERVICE ADJUSTMENTS
4-1. Accessing Service Mode. 4-2. Accessing Software Version.
1) Go to TV standby condition by remote commander. 1) Press (Enter) or button on Remote to enter Status information.
2) Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote.
3) You can see Service Mode on display.
4
Remote
Commander
1
Only Available for Remote Commander
UC Region
Screen Sample
3
Only
Available
for EU
Region
Only Available
Only Available
for IPTV model
for EU &
PAD(AUS/NZ)
2) Press (Enter) button on Remote to back to Service Mode.
Except PAA,
CHI/PE/PHI/BR/
ARG/ECU
Remote Commander
Service Mode Screen Sample Screen Sample
129
Service Adjustment
4-3. Accessing Self Diagnostic History. 4-4. Accessing Self Diagnostic Menu.
1) In Service Mode, select “Self diagnosis history”, press (Enter) 1) Go to TV standby condition by remote commander.
or button to enter Self Check. 2) Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
3) To Exit – Press Power Off & On.
Service Mode *BE_12C & TU_DEMOD do not
Status Information >> have standby LED flash
Self diagnosis history >> Error count
Panel Selection 1_IS6S320CNO0101 Number of Standby LED Flash Error name
<[ ]>
STATUS 1st Tu Infor >>
LVDS Spectrum (%) <[ 30 ]>
SERIAL NUMBER EDIT 123475
SELF CHECK
Model Number Setting BCD-9876543
TEST RESET <[ Off ]>
UART Selection <[ Factory ]> Back <<
HDD Performance Check >> 002 MAIN_POWER 000
AAA >>
Remote Commander 003 AUD_ERR 000 0- indicates no error
Tu Data for Serv >>
004 PANEL_POWER_ERR 000 was detected.
[Home] Exit 005 PANEL_I2C_COMM_ERR 000
006 BACKLIGHT_ERR 000
Screen Sample
000 BE_I2C 000 1- indicates an error
SELF CHECK TU_DEMOD was detected.
000 000
Back <<
002 MAIN_POWER 000
003 AUD_ERR 000
004 PANEL_POWER_ERR 000
005 PANEL_I2C_COMM_ERR 000
00033 00006 00033
006 BACKLIGHT_ERR 000 [Home] Exit
000 BE_I2C 000
000 TU_DEMOD 000
Screen Sample
Total Operation Time [h] – Boot Count – Panel Operation Time [h]
(max 65535) (max 65535) (max 65535)
00033 00006 00033
[Home] Exit
•Total Operation Time and Panel Operation Time and is recorded every 1 h.
2) Press Enter button on Remote to back to Service Mode
Service Mode
Status Information >>
Self diagnosis history >>
Panel Selection <[ 1_IS6S320CNO0101 ]>
STATUS 1st Tu Infor >>
LVDS Spectrum (%) <[ 30 ]>
Remote function:
SERIAL NUMBER EDIT 123475
Model Number Setting BCD-9876543 Error history clear : <8> -> <0>
TEST RESET <[ Off ]>
UART Selection
HDD Performance Check
<[ Factory
>>
]>
Panel operation time clear: <7> -> <0>
AAA >>
Tu Data for Serv >>
[Home] Exit
Screen Sample
130
Service Adjustment
Failure Diagnosis By LED

Standby LED Flashing Times Monitoring Items Content
2 REG19.5V_MON REG 19.5V Failure

3 X_AUDIO_MON Audio Failure
4 PANEL12V_MON Panel 12V Failure
5 PANEL I2C ACK Panel ID NVM Failure
6 BL_ERR Backlight Error
Panel Selection & LVDS Spectrum(%) Please refer to the following Table to confirm if Panel Selection and LVDS Spectrum(%) values are correct.
LVDS
Panel Selection
Model Spectrum
QW 32W 1_IS6S320CNO0101 30
QW 40F 4_NS5S400CND0101 30
QW 48F 5_NS5S480CND0101 30
131
Service Adjustment
4-5. Accessing Serial Number Edit

1) Press button on Remote to enter edit mode for Serial Number
.
Screen Sample
Remote Commander
Note: * The font color of YES is change to black when it is selected.
4) If YES is selected, the input data is saved into EEPROM.
Screen Sample
SERIAL NUMBER EDIT is greyed out and the serial number that has
2) Press or button to change number and button to edit next
been input is displayed.
Number. User will not able to edit anymore.
.
Remote Commander
3) Serial Number can be set ONLY ONCE. Screen Sample

After user input data , press <Enter>.
Pop dialog will appear to inform user to confirm data.
Press or button to select YES or NO.
Select YES if input data is correct. Screen Sample
Select NO if input data is incorrect. Note : * The font color of SERIAL NUMBER is change after YES is
Press <Enter> to save answer. selected.
132
Service Adjustment
5) If NO is selected, the input data is not saved into EEPROM. 4-6. Accessing Model Number Setting .
The serial number that has been input is displayed.
User can still edit the Serial Number. 1) Press button on Remote to edit mode for Model Number.
Remote Commander
Screen Sample
Screen Sample
Note : * The font color of NO is change to black when it is selected. 2) Press or button to change number and button to edit next Number.
.
Remote Commander Screen Sample
Screen Sample
Note : * The font color of SERIAL NUMBER is white after NO is selected.
133
Service Adjustment
3) Model Name can be set ONLY ONCE.

After user input data , press <Enter>.
Pop dialog will appear to inform user to confirm data.
Press or button to select YES or NO.
Select YES if input data is correct.
Select NO if input data is incorrect.
Press <Enter> to save answer.
Screen Sample
Note : *The font color of MODEL NAME is change after YES is selected.
Screen Sample
5) If NO is selected, the input data is not saved into EEPROM.
The model name that has been input is displayed.
Note :* The font color of YES is change to black when it is selected. User can still edit the Model Name.
4) If YES is selected, the input data is saved into EEPROM.

Model Name EDIT is greyed out and the model name that has been
input is displayed.
User will not able to edit anymore
Note: *The font color of NO is change to Note :* The font color of MODEL NAME
black when it is selected. is white after NO is selected.
134
Service Adjustment
4-7. White Balance
1) Press “Enter” or button to enter White Balance

adjustment.
Remote Commander
Screen Sample
2) Press or button to to change intended Color Temp adjustment.(Cool , Neutral and Warm)
.
Remote Commander
Screen Sample
135
Service Adjustment
3) Start WB adjustment by changing R/G/B Gain & Offset register.
R/G/B Gain setting around High luminance Adjustment

(Default Value 512)
R/G/B Offset setting around Low luminance Adjustment

(Default Value 0)
Screen Sample
4) After adjustment completed go to Data Save and press “ ” until it shows “W/B” and press enter.
Press  Press
“Enter”
Data is
Saved
Screen Sample
136
Service Adjustment
Remark#1
Data Save only will save current Color Temp. adjustment value. For this case
only Cool Color Temp. will be saved to TV set. To save Neutral and Warm
adjustment we need to change Color Temp. to intended Color temp.
adjustment and execute Data Save operation again. After operation
completed, just exit the Service Menu page.
Screen Sample
5) Recall Data operates 2 processes at the same time.
i) Reset current Color temp Data R/G/B Gain & Offset register to default.
ii) Return to original WB data
6) To perform Recall data, go to Recall Data and press until it shows “W/B” and press enter.
Press  Press Enter

Reset R/G/B
gain &
offset to
default
Screen Sample
137
Remark #2:
Data Recall only will reset current Color Temp. data to default. For this case only
Cool Color Temp. will be reset to TV set. To reset Neutral and Warm adjustment
we need to change Color Temp. to intended Color temp. and execute Recall Data
operation again.
Data Save is needed for every Color Temp. once Recall Data is executed to
save the default data
Screen Sample
7) To get original WB data if panel or Board is changed, please execute Data recall for each color temp.
Press  Press Enter

Return to
original
WB data
Screen Sample
8) AC Off and ON is needed after Recall data.(For function 6(ii)).

Short time flicker (White pattern changes 3 times) can be observed to verify the Copy Data operation is working.
138
4-8. Aging Mode
1) Press “ ” button to turn on “Aging Mode”
Remote Commander
Screen Sample
2) Press “ ”button to turn off “Aging Mode”
Remote Commander
Screen Sample
139
4-9. Tuner Detection (1)
1) Press “Enter” or “ ” button to enter Tuner Detection.
2) Go to “Return” and press “Enter” or “ ” button to return to Service Mode
140
4-9.Tuner Detection (2)
3) Go to “Tuner Check” and press “<” or “>” to enter selection “On” or “Off” *.
• “Tuner Check” = On , to execute “Tuner Check” and update “Tuner Status” value.
• “Tuner Check” = Off (default value). Always set “Tuner Check” to “Off” after confirm
“Tuner Status” value
* Perform AC Off/On for changes to take effect.
4) “Tuner Status” has 3 values. **

• “Tuner Status” = OK. Tuner module is OK.
• “Tuner Status” = Incorrect Insertion. Tuner module is not inserted correctly.
• “Tuner Status” = Wrong Region. Wrong tuner module is inserted.
**”Tuner Status” will only update if “Tuner Check”=‘On’ and AC Off/On is already performed.
5) “Expected Tuner Type” is the expected tuner module to be inserted to TV.
6) “Mounted Tuner Type” is the type of tuner module that is currently inserted to TV
Tuner Type Tuner Module region

0 AEP T2S2-1Tuner
2 PA T2 /AEP-T2-1Tuner
TW, LA-ISDB(Soc)-
3 (BR/AR/EC/Chile/Peru/Urg) - 1 Tuner
4 CH/HK-1Tuner
5 UC/MX, PH-ISDB(Soc) - 1 Tuner
6 LA-T2 (Col) 1 Tuner
10 PAA/ AEP-STD -1Tuner
141
4-10.ATMOS CEC DISABLE
1) Go to “ATMOS CEC DISABLE” and Press “<” or “>” button to enter Select ‘0’ or ‘A’
ATMOS_CEC_DISABLE (EEPROM 0x30A0)

Data : [0/A] default : 0
Purpose : Data [A] is able to skip Atmos judgment by CEC
<Report Short Audio Descriptor> comes from the amplifier,
and to set Atmos EDID as the service c/m that a amplifier
supports Atmos but it reply NO Atmos.
Remarks : This data is not changed software update or AC-
Off-On, only change from service menu.
2) After select the option that you wish, press “Home” to confirm the selection. Option Execution Effect
The TV sets Atmos EDID/ Non Atmos
EDID checking whether HDMI1(ARC) is
0 (default)
connected to the amplifier that supports
ARC & Atmos
The TV sets Atmos EDID when

HDMI1(ARC) is connected to the amplifier
A
that supports ARC even it doesn’t support
Atmos.
142
SECTION 5
DIAGRAMS
5-1.CIRCUIT BOARD LOCATION
5-1-1. KDL-32W* D 5-1- 3. KDL-48W* D
UNIVERSAL BBA / BBE

SWITCH HCY WIRELESS
SIL-TU BOARD UNIVERSAL SWITCH HCY BBA / BBE
UNIT BOARD LAN CARD WIRELESS
SIL-TU UNIT BOARD LAN CARD BOARD
5-1-2. KDL40W*D
BBA / BBE
UNIVERSAL SWITCH HCY WIRELESS BOARD
SIL-TU UNIT BOARD LAN CARD
143
Diagrams
5-2. Block Diagram

5-2-1. (QW)-IPTV (BBA PWB for COL,BR,PAA,PAD,LA,PH,CH,TW
144
Diagrams
5-2. Block Diagram

5-2-2. (QW)-IPTV (BBA PWB for UC)
145
Diagrams
5-2. Block Diagram

5-2-3. (QW,QT )-IPTV (BBE PWB for EU)
146
1-535-807-31 SPEAKER R
JST SPS-01T-187*
AWG24 3 1 R+ R+ (Faston #187)
AWG24 4 2 R- R- (Faston #110)
SPEAKER R
1-780-577-11
JST WSPS-01T-110B* Header:
1-535-807-31 SPEAKER L
JST SPS-01T-187*
AWG24 1 1 L+ L+ (Faston #187)
5-3. Connector Diagram
TUNER SPEAKER CN4001 AWG24 2 2 L- L- (Faston #110) SPEAKER

SPEAKERL
1 TSDATA3 L+ 1 1 AWG24
5-3-1. QW_BBA_WXGA (32”)
2 Reserve L- 2 2 AWG24 1-780-577-11 Header:

3 GND R+ 3 1 AWG24 JST WSPS-01T-110B*
4 GND R- 4 2 AWG24
5 TSCLK3 Header: 1-842-566-12
6 GND
7 GND
8 SDA?SDA2-3
9 TSVALID-3
10 SCL2/SCL2-3
11 TSSYNC-3
12
13
14
15
16
17
18
19
20 LNB12V
21 TSDATA-2
22 LNB12V
23 GND
24 LNB12V
25 TSCLK-2
26 LNB12V
27 GND
28 LNB12V
29 TSVALIC-2
30 LNB12V
31 TSSYNC-2
32 NC
33 GND
34 Reserve(EWBS3.3V)
35 Reserve (TSDATA7)
36 Reserve (TS_SEL)
38 Reserve (TS_SEL)
40 GND
42 GND
44 GND
46 GND
48 EWS/NC
49 SDATA
50 TU1.8V
51 GND
52 TU1.8V
53 TSCLK
54 TU1.8V
55 GND
56 TU1.8V
57 TSVALID
58 TU1.8V
59 TSSYNC
60 TU1.8V
61 GND
62 RESET
63 GND
64 GND WXGA CN8601
65 IF_P/IF3_P POWER 1 30 POWER
66 SDA POWER 2 29 POWER
67 IF_N/IF3_N POWER 3 28 POWER
68 SCL POWER 4 27 POWER
69 GND POWER 5 26 POWER
70 GND BBA BOARD NC 6 25 GND
71 AGC/AGC3 GND 7 24 GND
72 Reserve GND 8 23 GND
73 Tu3.3V B_INT / WP 9 22 B_INT/WP
74 Reserve LVDS_SEL 10 21 LVDS_SEL
75 Tu3.3V NC 11 20 NC
Header: GND 12 19 GND
ODD_3P 13 30-pin 18 ODD_3P
ODD_3N 14 17 ODD_3N
GND 15 FFC 16 GND
ODD_CLKP 16 15 ODD_CLKP
ODD_CLKN 17 ( WXGA 14 ODD_CLKN
GND 18 13 GND
ODD_2P 19 MODEL) 12 ODD_2P
ODD_2N 20 11 ODD_2N
GND 21 10 GND
ODD_1P 22 9 ODD_1P
ODD_1N 23 8 ODD_1N
CN9901 (182114911) H-Connector GND 24 7 GND
AWG30 1 1 STBY_5V ODD_0P 25 6 ODD_0P
AWG30 3 2 LED_Power ODD_0N 26 5 ODD_0N
AWG30 4 3 LED_Stby GND 27 4 GND
AWG30 6 4 AMBER_LED SDA 28 3 SDA
AWG30 5 5 SIRCS SCL 29 2 SCL
AWG30 2 6 H_GND NC 30 Header: 1 NC
AWG30 1 7 KEY_GND Header: 1-843-374-11 BOE 32W Foosung FW10039-30
CN100 (1-819-466-11) AWG30 3 8 POWER_Key
STBY_5V 1 1 AWG30 AWG30 2 9 TACT_Key
H_GND 2 6 AWG30 Header:
LED_Powe 3 2 AWG30 WIFI CN9900 WIFI
H-BOARD LED_Stby 4 3 AWG30 GND 1 1 1 1 GND
SIRCS 5 5 AWG30 DP 2 2 2 2 DP
AMBER_LE 6 4 AWG30 DM 3 3 3 3 DM
WoWLAN 4 4 4 4 WoWLAN
VCC_5V 5 5 5 5 VCC_5V
CN1 (1-822-693-11) (JAM SZ15-03WLR) Header: Header: 1-794-362-41 Header: 1-816-184-51
1 7 AWG30 Header:
SIDE KEY MODULE KEY_GND
TACT_Key 2 9 AWG30
(3 key) POWER_K 3 8 AWG30
LED_DRIVER CN9000 LED DRIVER
BL_VCC01 1 3A1 AWG28 AWG28 3 A2 1 Ca LS Bar A1
BL_VCC02 2 NC 2 N/A
BL_VCC03 3 NC AWG28 1 3 An
BL_VCC04 4 NC
LED1 5 1A2 AWG28 AWG28 5 1 Ca LS Bar A2
LED2 6 NC 2 N/A
LED3 7 NC AWG28 1 A1 3 An
LED4 8 NC
LED5 9 NC Header: 1-819-445-11
LED6 10 NC
Header:
1-821-150-11
DC-JACK
Header:
147
1-535-807-31 SPEAKER R
JST SPS-01T-187*
5-3-2. QW_BBA_FHD_40
AWG24 3 1 R+ R+ (Faston #187)

AWG24 4 2 R- R- (Faston #110)
SPEAKER R
1-780-577-11
1-535-807-31 SPEAKER L
JST SPS-01T-187*
AWG24 1 1 L+ L+ (Faston #187)
TUNER SPEAKER CN4001 AWG24 2 2 L- L- (Faston #110) SPEAKER L
4 GND R- 4 2 AWG24
5 TSCLK3 Header: 1-842-566-12
6 GND
7 GND FHD CN8600
8 SDA?SDA2-3 NC 1 51 NC
9 TSVALID-3 NC (FRC_RST) 2 50 NC
10 SCL2/SCL2-3 NC 3 49 NC
11 TSSYNC-3 NC 4 48 NC
12 NC 5 47 NC
13 NC 6 46 NC
14 NC (SA_MODE) 7 45 NC
15 LVDS_SEL 8 44 LVDS _SEL
16 B_INT / WP 9 43 B_INT/WP
17 NC 10 42 NC
18 SDA 11 41 SDA
19 SCL 12 40 SCL
20 LNB12V GND 13 39 GND
21 TSDATA-2 EVEN_4P 14 38 EVEN_4P
22 LNB12V EVEN_4N 15 37 EVEN_4N
23 GND EVEN_3P 16 36 EVEN_3P
25 TSCLK-2 GND 18 34 GND
26 LNB12V EVEN_CLKP 19 33 EVEN_CLKP
27 GND EVEN_CLKN 20 32 EVEN_CLKN
29 TSVALIC-2 EVEN_2P 22 30 EVEN_2P
31 TSSYNC-2 EVEN_1P 24 51-pin 28 EVEN_1P
32 NC EVEN_1N 25 27 EVEN_1N
33 GND EVEN_0P 26 FFC ( FHD 26 EVEN_0P
34 Reserve(EWBS3.3V) EVEN_0N 27 25 EVEN_0N
35 Reserve (TSDATA7) GND 28 MODEL) 24 GND
36 Reserve (TS_SEL) ODD_4P 29 23 ODD_4P
37 Reserve (TSDATA6) ODD_4N 30 22 ODD_4N
40 GND GND 33 19 GND
41 Reserve (TSDATA4) ODD_CLKP 34 18 ODD_CLKP
42 GND ODD_CLKN 35 17 ODD_CLKN
43 Reserve (TSDATA3) GND 36 16 GND
44 GND ODD_2P 37 15 ODD_2P
48 EWS/NC ODD_0P 41 11 ODD_0P
49 SDATA ODD_0N 42 10 ODD_0N
50 TU1.8V GND 43 9 GND
51 GND GND 44 8 GND
53 TSCLK NC 46 6 NC
54 TU1.8V POWER 47 5 POWER
57 TSVALID POWER 50 2 POWER
59 TSSYNC Header: 1-842-546-21 Molex : 104234-5117
60 TU1.8V
61 GND
62 RESET
63 GND
64 GND
65 IF_P/IF3_P
66 SDA
67 IF_N/IF3_N
68 SCL
69 GND
70 GND BBA BOARD
71 AGC/AGC3
72 Reserve
73 Tu3.3V
74 Reserve
75 Tu3.3V
Header:
CN9901 (182114911) H-Connector

AWG30 1 1 STBY_5V
AWG30 3 2 LED_Power
AWG30 4 3 LED_Stby
AWG30 6 4 AMBER_LED
AWG30 5 5 SIRCS
AWG30 2 6 H_GND
AWG30 1 7 KEY_GND
CN100 (1-819-466-11) AWG30 3 8 POWER_Key
STBY_5V 1 1 AWG30 AWG30 2 9 TACT_Key
H_GND 2 6 AWG30 Header:
LED_Powe 3 2 AWG30
H-BOARD LED_Stby 4 3 AWG30
SIRCS 5 5 AWG30
AMBER_LE 6 4 AWG30
WIFI CN9900 WIFI

CN1 (1-822-693-11) (JAM SZ15-03WLR) GND 1 1 1 1 GND
DP 2 2 2 2 DP
1 7 AWG30 Header: DM 3 3 3 3 DM
TACT_Key 2 9 AWG30 WoWLAN 4 4 4 4 WoWLAN
(3 key) POWER_Ke 3 8 AWG30 VCC_5V 5 5 5 5 VCC_5V
Header: Header: 1-794-362-41 Header: 1-816-184-51

BL_VCC02 2 NC 2 NA
BL_VCC04 4 NC
LED1 5 1A3 AWG28 AWG28 3 A3 1 Ca LS Bar A2
LED2 6 NC 2 NA
LED4 8 NC
LED5 9 NC AWG28 5 1 Ca LS Bar A3
LED6 10 2 A3 AWG28 AWG28 10 2 Ca

Header: AWG28 1 A2 3 An
1-821-150-11
DC-JACK Header: 1-819-445-11

148
Header:
1-535-807-31 SPEAKER R
JST SPS-01T-187*
AWG24 3 1 R+ R+ (Faston #187)
AWG24 4 2 R- R- (Faston #110)
SPEAKER R
1-780-577-11
1-535-807-31 SPEAKER L
5-3-3. QW_BBA_FHD_48
JST SPS-01T-187*
AWG24 1 1 L+ L+ (Faston #187)

4 GND R- 4 2 AWG24
5 TSCLK3 Header: 1-842-566-12
6 GND
7 GND FHD CN8600
12 NC 5 47 NC
13 NC 6 46 NC
17 NC 10 42 NC
18 SDA 11 41 SDA
19 SCL 12 40 SCL
51 GND GND 44 8 GND
53 TSCLK NC 46 6 NC
60 TU1.8V
61 GND
62 RESET
63 GND
64 GND
65 IF_P/IF3_P
66 SDA
67 IF_N/IF3_N
68 SCL
69 GND
70 GND BBA BOARD
71 AGC/AGC3
72 Reserve
73 Tu3.3V
74 Reserve
75 Tu3.3V
Header:
AWG30 1 1 STBY_5V
AWG30 3 2 LED_Power
AWG30 4 3 LED_Stby
CN100 (1-819-466-11) AWG30 6 4 AMBER_LED
STBY_5V 1 1 AWG30 AWG30 5 5 SIRCS
H_GND 2 6 AWG30 Header: AWG30 2 6 H_GND
LED_Powe 3 2 AWG30 AWG30 1 7 KEY_GND
H-BOARD LED_Stby 4 3 AWG30 AWG30 3 8 POWER_Key
SIRCS 5 5 AWG30 AWG30 2 9 TACT_Key
AMBER_LE 6 4 AWG30 WIFI CN9900 WIFI
GND 1 1 1 1 GND
DP 2 2 2 2 DP
CN1 (1-822-693-11) (JAM SZ15-03WLR) DM 3 3 3 3 DM
1 7 AWG30 Header: VCC_5V 5 5 5 5 VCC_5V
TACT_Key 2 9 AWG30 Header: Header: 1-794-362-41 Header: 1-816-184-51
(3 key) POWER_Ke 3 8 AWG30

BL_VCC01 1 3 A1 AWG28 AWG28 3 A2 1 Ca LS Bar A1
BL_VCC02 2 3R B1 AWG28 2 NA
BL_VCC04 4 NC
LED1 5 1L B1 AWG28 AWG28 3 A3 1 Ca LS Bar A2
LED2 6 NC 2 NA
LED4 8 NC
LED5 9 NC AWG28 3L B1 1 Ca LS Bar A3
LED6 10 1 A6 AWG28 2 NA
1-821-150-11
AWG28 5 1L Ca LS Bar B1
2L NA
DC-JACK AWG28 1 A3 3L An
AWG28 3 A4 1R Ca
Header: 2R NA
AWG28 2 3R An
AWG28 3 A5 1 Ca LS Bar A4
2 NA
AWG28 1R B1 3 An
AWG28 3 A6 1 Ca LS Bar A5
2 NA
AWG28 1 A4 3 An
AWG28 10 1 Ca LS Bar A6
2 NA
149
AWG28 1 A5 3 An
1-535-807-31 SPEAKER R
JST SPS-01T-187*
AWG24 3 1 R+ R+ (Faston #187)
AWG24 4 2 R- R- (Faston #110)
SPEAKER R
1-780-577-11
JST WSPS-01T-110B*
1-535-807-31 SPEAKER L
JST SPS-01T-187*
AWG24 1 1 L+ L+ (Faston #187)
4 GND R- 4 2 AWG24
5 TSCLK3 Header: 1-842-566-12
6 GND
5-3-4. QW_BBE_WXGA (32”)
7 GND
8 SDA?SDA2-3
9 TSVALID-3
10 SCL2/SCL2-3
11 TSSYNC-3
12
13
14
15
16
17
18
19
20 LNB12V
21 TSDATA-2
22 LNB12V
23 GND
24 LNB12V
25 TSCLK-2
26 LNB12V
27 GND
28 LNB12V
29 TSVALIC-2
30 LNB12V
31 TSSYNC-2
32 NC
33 GND
34 Reserve(EWBS3.3V)
36 Reserve (TS_SEL)
38 Reserve (TS_SEL)
40 GND
42 GND
44 GND
46 GND
48 EWS/NC
49 SDATA
50 TU1.8V
51 GND
52 TU1.8V
53 TSCLK
54 TU1.8V
55 GND
56 TU1.8V
57 TSVALID
58 TU1.8V
59 TSSYNC
60 TU1.8V
61 GND
62 RESET
63 GND
64 GND WXGA CN8601
65 IF_P/IF3_P POWER 1 30 POWER
66 SDA POWER 2 29 POWER
67 IF_N/IF3_N POWER 3 28 POWER
68 SCL POWER 4 27 POWER
70 GND BBA BOARD NC 6 25 GND
71 AGC/AGC3 GND 7 24 GND
72 Reserve GND 8 23 GND
73 Tu3.3V B_INT / WP 9 22 B_INT/WP
74 Reserve LVDS_SEL 10 21 LVDS_SEL
75 Tu3.3V NC 11 20 NC
Header: GND 12 30-pin 19 GND
ODD_3P 13 18 ODD_3P
ODD_3N 14
30-pin
FFC 17 ODD_3N
GND 15 FFC
( WXGA 16 GND
ODD_CLKP 16 15 ODD_CLKP
ODD_CLKN 17 MODEL)
( WXGA 14 ODD_CLKN
GND 18 13 GND
ODD_2P 19
MODEL) 12 ODD_2P
ODD_2N 20 11 ODD_2N
GND 21 10 GND
ODD_1P 22 9 ODD_1P
ODD_1N 23 8 ODD_1N
GND 24 7 GND
CN9901 (182114911) H-Connector ODD_0P 25 6 ODD_0P
AWG30 1 1 STBY_5V ODD_0N 26 5 ODD_0N
AWG30 3 2 LED_Power GND 27 4 GND
AWG30 4 3 LED_Stby SDA 28 3 SDA
AWG30 6 4 AMBER_LED SCL 29 2 SCL
AWG30 5 5 SIRCS NC 30 1 NC
AWG30 2 6 H_GND Header: 1-843-374-11 BOE 32W Foosung FW10039-30
CN100 (1-819-466-11) AWG30 1 7 KEY_GND
STBY_5V 1 1 AWG30 AWG30 3 8 POWER_Key
H_GND 2 6 AWG30 Header: AWG30 2 9 TACT_Key
LED_Power 3 2 AWG30 WIFI CN9900 WIFI
AMBER_LED 6 4 AWG30 DM 3 3 3 3 DM
WIFI MODULE
VCC_5V 5 5 5 5 VCC_5V
1 7 AWG30 Header:
TACT_Key 2 9 AWG30
(3 key) POWER_Key 3 8 AWG30
LED_DRIVER CN9000
BL_VCC02 2 NC 2 N/A CN TBD
BL_VCC03 3 NC AWG28 1 3 An PN: TBD
BL_VCC04 4 NC
LED1 5 1A2 AWG28 AWG28 5 1 Ca LS Bar A2 CN TBD
LED2 6 NC 2 N/A PN: TBD
LED4 8 NC
LED5 9 NC Header: 1-819-445-11
LED6 10 NC Header:
Header:
1-821-150-11
150
DC-JACK
Header:
1-535-807-31 SPEAKER R
JST SPS-01T-187*
AWG24 3 1 R+ R+ (Faston #187)
AWG24 4 2 R- R- (Faston #110)
SPEAKER R
1-780-577-11
1-535-807-31 SPEAKER L
JST SPS-01T-187*
AWG24 1 1 L+ L+ (Faston #187)
5-3-5. QW_BBE_FHD_40

4 GND R- 4 2 AWG24
5 TSCLK3 Header: 1-842-566-12
6 GND
7 GND FHD CN8600
12 NC 5 47 NC
13 NC 6 46 NC
17 NC 10 42 NC
18 SDA 11 41 SDA
19 SCL 12 40 SCL
51 GND GND 44 8 GND
53 TSCLK NC 46 6 NC
60 TU1.8V
61 GND
62 RESET
63 GND
64 GND
65 IF_P/IF3_P
66 SDA
67 IF_N/IF3_N
68 SCL
69 GND
70 GND
71 AGC/AGC3 BBA BOARD
72 Reserve
73 Tu3.3V
74 Reserve
75 Tu3.3V
Header:
AWG30 1 1 STBY_5V
AWG30 3 2 LED_Power
AWG30 4 3 LED_Stby
AWG30 6 4 AMBER_LED
AWG30 5 5 SIRCS
AWG30 2 6 H_GND
CN100 (1-819-466-11) AWG30 1 7 KEY_GND
WIFI MODULE
VCC_5V 5 5 5 5 VCC_5V
1 7 AWG30 Header:
TACT_Key 2 9 AWG30
(3 key) POWER_Ke 3 8 AWG30
BL_VCC02 2 NC 2 NA
BL_VCC04 4 NC
LED1 5 1A3 AWG28 AWG28 3 A3 1 Ca LS Bar A2
LED2 6 NC 2 NA
LED4 8 NC
LED5 9 NC AWG28 5 1 Ca LS Bar A3
LED6 10 2A3 AWG28 AWG28 10 2 Ca
1-821-150-11
DC-JACK Header: 1-819-445-11

151
Header:
1-535-807-31 SPEAKER R
JST SPS-01T-187*
AWG24 3 1 R+ R+ (Faston #187)
AWG24 4 2 R- R- (Faston #110)
SPEAKER R
1-780-577-11
1-535-807-31 SPEAKER L
JST SPS-01T-187*
5-3-6. QW_BBE_FHD_48
AWG24 1 1 L+ L+ (Faston #187)

4 GND R- 4 2 AWG24
5 TSCLK3 Header: 1-842-566-12
6 GND
7 GND FHD CN8600
12 NC 5 47 NC
13 NC 6 46 NC
17 NC 10 42 NC
18 SDA 11 41 SDA
19 SCL 12 40 SCL
51 GND GND 44 8 GND
53 TSCLK NC 46 6 NC
60 TU1.8V
61 GND
62 RESET
63 GND
64 GND
65 IF_P/IF3_P
66 SDA
67 IF_N/IF3_N
68 SCL
69 GND
70 GND
71 AGC/AGC3 BBA BOARD
72 Reserve
73 Tu3.3V
74 Reserve
75 Tu3.3V
Header:
AWG30 1 1 STBY_5V
AWG30 3 2 LED_Power
AWG30 4 3 LED_Stby
AWG30 6 4 AMBER_LED
AWG30 5 5 SIRCS
AWG30 2 6 H_GND
CN100 (1-819-466-11) AWG30 1 7 KEY_GND
WIFI MODULE
VCC_5V 5 5 5 5 VCC_5V
1 7 AWG30 Header:
TACT_Key 2 9 AWG30
(3 key) POWER_K 3 8 AWG30
BL_VCC01 1 3 A1 AWG28 AWG28 3 A2 1 Ca LS Bar A1 L
BL_VCC02 2 3R B1 AWG28 2 NA
BL_VCC04 4 NC
LED1 5 1L B1 AWG28 AWG28 3 A3 1 Ca LS Bar A2 L
LED2 6 NC 2 NA
LED4 8 NC
LED5 9 NC AWG28 3L B1 1 Ca LS Bar A3 L
LED6 10 1 A6 AWG28 2 NA
1-821-150-11
AWG28 5 1L Ca LS Bar B1 L
2L NA
DC-JACK AWG28 1 A3 3L An
AWG28 3 A4 1R Ca R
Header: 2R NA
AWG28 2 3R An
AWG28 3 A5 1 Ca LS Bar A4 R
2 NA
AWG28 1R B1 3 An
AWG28 3 A6 1 Ca LS Bar A5 R
2 NA
AWG28 1 A4 3 An
AWG28 10 1 Ca LS Bar A6 R
2 NA
AWG28 1 A5 3 An
Header: 1-819-445-11
152
Sony EMCS (Malaysia) Sdn. Bhd.
English
9-888-190-01 RDCM © 2016.01
153

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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE MANUAL (COMMON)

Section Title Page Section Title Page

1. SAFETY NOTES 4. SERVICE ADJUSTMENTS

Please refer Service Manual – Unique for below information :

1-1. Warnings and Caution 1-2. Caution Handling of LCD Panel

Figure 1. TV is faced down on a cloth during repair.

Figure 4: LF Logo Figure 5: LF logo on circuit board

The servicing of these boards requires special precautions. It is strongly

1-8. Handling the FLEXIBLE FLAT CABLE (FFC)

Tuner Module treatment way For removing Tuner Module,

Reference paper for 20 degree

2-1. Overview of Control Buttons 2-3. LED Pattern

0.5sec 3.0sec 3.0sec

Status LED Colour Remarks 3 Audio Error B* board Error

Power On Green 5 Panel I2C COMM Error B* or Source board Error

Standby(by remote control off 6 Backlight Error B* board Error

Picture Off Green

Set "Sleep Timer" Amber

Set "On Timer” ( Power On ) Amber

Set "On Timer”( Standby ) Amber

Picture Frame Amber

The number of LED blinking indicates

No Power Network Audio

Panel Panel Panel

Most likely defective part

Change B-board Change B-board

Figure 1: How to check adaptor’s output

Board Name Board PWB (A side) Detail

Remove Speaker Impedance

Change BB* board

Board Name Board PWB (A side) Details

F6003 19.5V & Q6020 F6002

NO Refer to Panel I2C

Replace LVDS Flat Flexible

Check CN8600 (32”F/40”/43”/ 48”/49”)

NO DDCON checking procedure

3-1-7. 6x Blinking (Backlight Error)- QW

Check if LED harness (CN9000) No Connect LED harness No

Check F9000 Fuse. Yes Change F9000 Fuse. No

Check D9001 (AC OFF) No Change D9001. No

Check LED_VCC (AC OFF)

Check D9002 (AC OFF) No Change D9002, Q9001, and RB9001 No

Check L9001 (AC OFF) No Change L9001 No

Check Q9000 (AC OFF) No Change Q9000 No

Suspect : Other Part damage

F9000, L9001, D9001, Q9000

RB9001, Q9001, D9002, R9021 C9026, C9027, CN9000, IC9000, LED_VCC

Q9000 RDS Measurement

F9000, L9001, D9001, Q9000

RB9001, Q9001, D9002, R9021 C9026, C9027, CN9000, IC9000, LED_VCC

RB9001 C9026 Q9000 RDS Measurement

LED_VCC -ve +ve

Check H board to B board

Check voltage at resistor of

Check SIRCS voltage No

Board name Board picture

Switch Unit NOT FUNCTIONING KEY Voltage Voltage

- 0.000 0.00 – 0.2

Input Circuit Protection Circuit DDCON

Figure-1: How to check adaptor’s output AC Source

Refer Adaptor not inserted properly Refer

Refer No Power -DDCON Refer No Power -DDCON Foreign Material