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BMC Software, Inc.

SmartDBA(R) products
April 15, 2005

This readme file describes how to find the following information:

- System requirements and supported platforms


- Installation information
- Learning how to use the product
- Latest product information and known issues
- How to view PDF documents
- How to contact BMC Software

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System requirements and supported platforms
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To find the minimum system requirements for the client,


application server, and database server host (managed node),
refer to the release notes for this product. Supported operating
systems, browsers, and hardware platforms are listed in the
"System Requirements" section.

Documents are included in your product kit. You can also go to


http://www.bmc.com/support_home and click "Product Lists
& Manuals" to find the PDF file for your product.

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Installation information
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For specific details about the installation and configuration of


this product, refer to the product documentation.

Documents are included in your product kit. You can also go to


http://www.bmc.com/support_home and click "Product Lists
& Manuals" to find the PDF file for your product.

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Learning how to use the product
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For information about the product features, refer to the


getting started guide or the product's online Help.

The getting started guide is included in your product kit. You can
also go to http://www.bmc.com/support_home and click "Product Lists
& Manuals" to find the PDF file for your product.

The online Help is accessible from the Help buttons and menus in
the product interface.

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Latest product information and known issues
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For the most up-to-date product information and known issues,


refer to the release notes.
The release notes are included in your product kit. You can
also go to http://www.bmc.com/support_home and click "Product Lists
& Manuals" to find the PDF file for your product.

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How to view PDF documents
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To view PDF documents, you must use Acrobat Reader 4.0


or later. You can install Acrobat Reader from the Adobe Systems
Inc. Web site at http://www.adobe.com.

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How to contact BMC Software
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You can obtain technical support by using the Customer Support


page on the BMC Software Web site (http://www.bmc.com/support_home)
or by contacting Customer Support by telephone or e-mail.

In the United States and Canada, call 800 537 1813. Outside the
United States and Canada, contact your local support center
(for contact information, go to http://www.bmc.com/contacts.html).

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BMC Software, the BMC Software logos, and all other BMC Software
product or service names are registered trademarks or trademarks
of BMC Software, Inc. All other trademarks or registered trademarks
belong to their respective companies.

Copyright 2005 BMC Software, Inc. All rights reserved.

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