Documente Academic
Documente Profesional
Documente Cultură
IMPORTANT
Please read the following information carefully
The contents (date, route, flight numbers, air fare and official passport name(s) of passengers as shown in the booking) need to
correspond exactly with your booking request. If this is not the case, please contact us immediately on the same day the reservation
has been made.
If we do not hear from you, the reservation will be confirmed according to the change and cancellation conditions
applicable as communicated.
Do you need immediate assistance? Our operations team is available to meet your requests day and night, 365 days a year. Our 24/7
Service Desk is managed in-house to ensure you receive the highest level of service when you need it the most.
IMPORTANT: If you have not provided ATPI with mobile and/or email contact details
you may not receive information from carriers relating to flight cancellation or schedule changes
including delay in departure, please ensure your profile is up to date or advise this information at time of booking
REMARKS
Hotel reservation
If you have a hotel reservation, then this has been confirmed, guaranteeing your arrival.
If you wish to cancel or change a confirmed hotel reservation, it is urgent that you notify our office as soon as possible. In the event of
a no-show at the hotel, a cancellation fee will be charged. If you are not able to contact us, please contact the hotel directly to cancel
or change your reservation. Please record their cancellation number.
**Please note that it is a legal requirement under the 1972 Immigration act for hotels
to get passport/home address details for travellers from non-commonwealth Countries**
Local contacts:
Click here to find an overview of our local offices
Please click here to view the ATPI General Data Protection Regulation Privacy Notice