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Letter from Lynn Johnson
Director of Human Services Department
I am proud to present the 2009 annual report for the Jefferson I know we have learned and persevered through difficult times,
County Department of Human Services. By striving for the best yet the difficult times have not ended. We may be faced with
and most efficient business practices and operations possible, this continued challenges in the coming years, but we know we will
first annual report demonstrates our commitment to taxpayers, to honor our commitment to our community to rise to the challenge,
the individuals and families we serve, and our entire community. provide hope, and encourage success for all.
This report showcases the professionalism and dedication of our
employees and the success of many individuals served through Sincerely,
our agency and our many partner agencies. Lynn A. Johnson
Executive Director
We all know in 2009 the economy was hit hard. Many individuals
lost jobs, homes and material possessions. The demand for
human service assistance skyrocketed and yet our team of
dedicated employees met the challenge. When I look at the
numbers of people served and protected, the dollars managed
and stretched, I am amazed by all that is being accomplished
through our agency, our partner agencies and our communities.
Throughout this report you will see we met the challenges head
on, we went above and beyond in delivering services and we
didn’t back down from any task deemed too big or too hard.
This report will show you our various programs and services
and the many highlights and accomplishments.
Lynn Johnson presenting Human Services initiatives to Commissioner Kathy Hartman, Commissioner Kevin McCasky,
Commissioner Faye Griffin and County Administrator Ralph Schell.
2
Table of Contents
Conclusion
Financial Overview............................................. 26
Thank you........................................................... 28
3
Executive Photo
4
Team Photo
Jefferson County Department of Human Services employs more than 600 employees.
5
Fast Facts and Myths
• Jefferson County Mediation Services successfully resolved • Through various grants, the Community Development Division
17 cases during 2009 which resulted in a minimum savings brought $9 million to the county to assist with homeless
of $121,975. prevention initiatives, meals for low-income residences,
emergency services for the developmentally disabled, rental
• More than 12,000 Jeffco households received Medicaid. assistance and more.
• More than 12,000 Jeffco households received Food Assistance. • Jefferson County Workforce Center served more than 52,691
residents looking for work, a 19% increase from 2008.
• 8,200 Jeffco households applied for LEAP in 2009, a 12%
increase from 7,190 in 2008. • Jefferson County Workforce Center saved local businesses
over $1 million in hiring costs in 2009.
• 1,547 Felony Offenders were referred to Community
Corrections for placement. • Jeffco YouthWorks helped 1,500 young adults, ages 14-21,
find employment through the annual young adult job fair.
• The recidivism rate of offenders who were two years past
successfully completing community corrections was 25%. • The Colorado Works program assisted 2,400 families each
This was opposed to 50% of offenders who were released month toward self-sufficiency.
directly from prison and later returned to prison.
• Child Support Services served more than 13,000 families and
• More than 153,869 labor hours, valued at $1.1 million collected $31 million in child support payments in 2009.
were contributed through the Community Service program.
$258,000 went directly to county agencies. • Child Support Services created a “Fatherhood” program to
assist non-custodial dads (and moms) to maintain an active
• Through the Community Services Block Grant, administered role in their children’s lives and returned an additional
by the Community Development Division, 1,332 individuals $300,000 in child support payments.
and 622 families were served in 2009 in the categories of
employment, education, housing, emergency services, nutrition,
self-sufficiency and health.
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Fast Facts and Myths
• An $11.7 million (approximately 20%) investment of county • The number of children who received adoption assistance
general funds brought $62.3 million in revenue for Human through Children, Youth & Families increased 30% over the
Services Programs and Jefferson County residents. past five years.
• Since 2007, Human Services reinvested more than $26 million • Jefferson County Human Services found ‘forever families’
in the Jefferson County community, as well as the state, through for 99 children through adoption in 2009. There are at least
contracted services for Jefferson County customers. another 35 children currently waiting for an adoptive home.
• Since 2007, Human Services administered more than $190 • In 2009, the Head Start Grant provided no cost preschool
million in direct benefits to Jefferson County citizens through and other family supportive services to more than 406
food assistance, Medicaid, general assistance, work experience children and their families in Clear Creek, Park, Gilpin and
programs, etc. Jefferson Counties.
• Jefferson County received more than 7,000 reports of child • The Business and Finance Division of Human Services
abuse and/or neglect in 2009. These reports increased 47% engaged in 14 fiscal audits in 2009.
over the past 5 years.
• Child Welfare services are mandated to provide response 24
• The number of children served in open cases through the hours a day, 7 days a week, similar to law enforcement.
Children, Youth & Families division was 3,285. More than1,000
children resided in out-of-home placement during 2009. • Jefferson County has the largest number of citizens age 60
and over in the state of Colorado, with that number expected
to double by the year 2020.
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Human Services Mission,
Message from Lynn Johnson
Vision and Values
Mission
Jefferson County Department of Human Services will employ the most talented
professionals to provide opportunities for our residents to be self-reliant and to protect
individuals and the community from harm.
Vision
• We will collaborate to provide a wide range of integrated services to meet
diverse community needs
• We will be the employer of choice for well-trained professionals
• We will provide excellent service throughout our organization with dignity
and respect
Values
• Service First
• Well-Trained Leaders Throughout
• Professional Excellence
• Open Communication
• Fiscal Responsibility
• Inclusiveness
• Transparency
• Creativity and Innovation
• Proactive Decision Making
• Evaluation
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Community Assistance
Team Photo
Mission Statement Economic and Medical Assistance Services provides services in:
• Food Assistance-food stamps
To strengthen individuals, families and communities by promoting • Medical Assistance-includes Medicaid, Children’s Health
their safety, stability and independence. Plan [CHP+] and other medical assistance programs
• Financial Assistance-Temporary Assistance to Needy Families
Overview or TANF, Old Age Pension, and Aid to the Needy Disabled
• Energy Assistance-Low-income Energy Assistance Plan
Community Assistance Division (CAD) consists of two major
[LEAP]
program areas: Aging and Adult Services and Economic and
• Burial Assistance
Medical Assistance Services (EMAS).
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Community Assistance
Message from Lynn Johnson
Food Assistance Applications in Jefferson County
Exceeding Processing Guidelines (EPG) in 2009
450
January
400 401
350
February
300 306
250 March
218
200 April
177 June
150 137
September
100 95 November
May July 72
100 106 October
50 August December
88
73 12
0
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Community Assistance
Success Stories:
A Couple’s Journey
The next time you find yourself complaining about a hectic schedule or feeling worn out, think about Irene and Kamara. In
a shy voice, Irene shared their story. Her parents and her husband’s parents were killed in the war in Congo. The couple
spent five years in a refugee camp in Uganda with their four children, Irene’s younger brother and sister, and Kamara’s
teenage cousin. When the family learned they were coming to America, they were happy because their family would have
the opportunity for a better life.
This amazing young couple and their family arrived in Colorado a year ago. The challenges they faced were many.
With no English language skills, four little ones under the age of six, a teenage sister, a brother and cousin, Irene
suffered a breakdown from the immense stress.
With the help of the State Refugee program, EMAS staff was able to expedite benefits to this family. The benefits
helped them deal with the complex problems threatening their health and well-being. Just one short year later, Irene
is able to express in clearly understood English what it was like to adjust to an entirely new country and culture. “I felt
sometimes like we didn’t have anyone, no parents to guide us,” she said. “It was so hard, but the county staff was
helpful to me and my family.”
An OLTC intern advocated for this client, resulting in utility benefits that included re-insulation of her home through a
church group. At no cost to her, a furnace repair made a huge difference. The furnace had just given out and she was
isolated in the mountains in the cold of winter with no heat.
Now, with a properly functioning furnace and adequate insulation, the house maintains adequate heat and her heating
bills have dropped significantly. With the complement of Medicaid home-based services, her quality of life is back to
where it should be, allowing this woman to avoid nursing home placement and remain independent in the community.
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Career and Family Support Services
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Career and Family Support Services
Grow Your Own is a marketing campaign targeted externally in contributing to the economic vitality of Jefferson County and
to businesses and job seekers. The Grow Your Own umbrella its citizens. The Jefferson County Workforce Center received
houses all subsidized programs and internal processes to the Genesis Award or “Economic Developer of the Year.” This
include: Internships, On-the-Job Training (OJTs) and Volunteer award goes to an organization that has contributed to the
Experience. The goal is to be able to identify business needs economic vitality of Jefferson County through creative leadership,
and then quickly match businesses with qualified applicants innovation, facilitation, and collaboration within and outside of the
regardless of the funding stream. Grow Your Own “matches” County. The center was nominated by the West Chamber serving
in 2009: Jefferson County and award winners were chosen from an
Adult Internships = 221 OJTs = 43 exclusive pool of nominees by a volunteer committee.
Youth Internships = 268 Volunteer = 57
“We are honored to be the recipient of such a presti-
Jefferson County Workforce Center Wins Economic Developer gious award. It confirms our strong economic tie to
of the Year Award - At the 2009 Jefferson Economic Council the community and reinforces our commitment to
(JEC) Industry Appreciation Awards, select Jefferson County our job seekers, businesses and families,”
businesses were acknowledged and awarded for their efforts ―Matt VanAuken, Interim Director of
Career & Family Support Services
Success story
Peggy, a “Boomer” (age 45+), left her company to relocate to Tennessee.
Unfortunately, the job market in Tennessee was not what she expected and Peggy
returned to Colorado. Between the times she had left Colorado and her return, the
company where she previously worked was sold so she was unable to return to her
previous job. Peggy soon found it very difficult to search for a job in this economy
where so many people were competing for every job. Peggy had visited Jefferson
County Workforce Center in the past and knew she would return to conduct her
new job search. She visited the workforce center DAILY for 5 months straight,
attending various workshops. Peggy was then enrolled in the Workforce Investment
Act Program. Staff at the Workforce Center found Peggy a Work Training Experience
(WTE) with Jefferson County giving her an opportunity to learn new skills and thrive in
a new environment. Soon, word got out of what a wonderful employee she was and
that she would make an excellent addition to the Jefferson County Attorney’s Office
in Administration. She was immediately hired as an Intern and rumor has it there
may be something more permanent around the corner. Peggy is extremely pleased
with the one stop workforce center and its staff and has recommended the center
to several of her friends.
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Career and Family Support Services
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Career and Family Support Services
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Career and Family Support Services
Success Story
Through a CSS concerted effort with Justice Services, the Sheriff’s Department and the Jefferson County Jail Work Release
Program, “Dave” was referred to the Responsible Fatherhood Program in November 2008. Dave faced multiple barriers:
incarceration, domestic violence, child support non-compliance, financial instability, and no access to his 6 year-old son.
Dave took advantage of the services and resources made available to him. He received education and support around
personal development and responsibility, including assistance through Jefferson County Workforce Center. Dave attended
the weekly Fatherhood Support group and completed the Developing Dads curriculum. In a short matter of time, he bought
into the program and began to make personal commitments to himself and his son. He successfully completed treatment
for domestic violence and the Fatherhood Work Release program. He worked with the courts to have a no contact order
modified and completed his incarceration period. Now Dave maintains stable employment, pays child support consistently
and is actively engaged in the life of his son.
Accomplishments
1. 270 paternities and 1,149 new child support orders established.
2. Almost 1000 orders were modified to reflect new financial
circumstances of the families.
3. The CSS Problem Solving Court initiated in January 2009 is an
outgrowth of a decade of groundwork implementing “restorative
justice” techniques. These are alternative sanctions to jail,
requiring obligors to be accountable while removing barriers
preventing parents from providing consistent support to
their children.
4. With an investment of zero county funds, CSS collected just
over $30M in child support payments with the smallest Human
Services budget ($3.96M).
5. Revenue of almost $150K was passed through to Children
Youth and Families for reinvestment in the Child Welfare
Program. Last figures available (2008) show that almost
$610K was collected on foster care fee orders.
6. Almost $2.5M in reimbursed public assistance (Foster Care and
TANF benefit costs) were collected in 2009 to reimburse both
Programs. Approximately 27.5M went to families to pay rent,
utilities, purchase food, day care and meet children’s needs.
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Children, Youth and Families
Team Photo
Mission Statement Two Target Groups:
• Children and youth who are beyond the control of their parents
The mission is to promote the safety, well-being and or guardians.
permanency of children, youth and families within the • Children and youth whose behavior is such that there is a
Jefferson County community. likelihood they may cause harm to themselves or to others
or who have committed acts that could cause them to be
Overview adjudicated a delinquent child by the court.
The Division of Children, Youth and Families investigates
In November 2009, this program moved to the Remington
allegations of child abuse and neglect. The Division provides
Building, at 6th Ave and Simms in Lakewood, to continue the
protective services to children and youth who are at-risk, or
established partnerships and collaboration with the Juvenile
are victims of child abuse or neglect. Jefferson County uses
Assessment Center, Probation, Diversion, Senate Bill 94, and
family centered practices to provide services and support for
additional community partners to create a ‘juvenile hub’ for
the children, youth and families in the child welfare system.
services in Jefferson County.
When a child abuse or neglect allegation is reported in
Jefferson County, the Division of Children, Youth and Families
screens the report to determine if it meets a statutory
Children in Need of Protection
Protects children whose physical, mental or emotional wellbeing
requirement for an assessment and/or investigation. The
is threatened by the actions or omissions of parents, legal
criteria include the nature of the alleged abuse/neglect,
guardians or custodians, or persons responsible for providing
presence and severity of injuries, history, and current access
out-of-home care, including a foster parent, an employee of a
by the alleged perpetrator. If warranted, the Division begins
residential child care facility, and a provider of family child care
an investigation. A Child Protection Intake Caseworker meets
or center-based child care. The county shall provide services
with the children, the alleged perpetrator, and adult caretakers.
targeted to achieve the following:
When the allegations have been determined to indicate a finding
• Children are secure and protected from harm
of child abuse or neglect or the risk level is high, a case will be
• Children have stable, permanent and nurturing living
opened in child welfare and the family is referred to an ongoing
environments
child protection unit.
• When appropriate, children experience family continuity and
community connectedness
As needs are identified, the caseworker arranges for services in
the following specialized Child Welfare program areas:
Two Target Groups:
• Children whose physical, mental, or emotional well-being has
Youth in Conflict
been threatened or harmed due to abuse or neglect.
Services are provided to reduce or eliminate conflicts between
• Children who are subjected to circumstances in which there
youth and their family members or the community when those
is a reasonable likelihood that they are at risk of harm due to
conflicts affect the youth’s well-being, the normal functioning of
abuse or neglect by their parents or caretakers which shall
the family or the well-being of the community, or in re-establishing
include children who are alleged to be responsible for the
family stability.
abuse or neglect and are under the age of 10.
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Children, Youth and Families
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Children, Youth and Families
Team Photo
• Jefferson County Division of Children, Youth and Families joined Program highlights in 2009 included:
with Jefferson and Gilpin counties Court Appointed Special • Kidz Night Out: a respite program which utilizes area
Advocates (CASA) to begin a “mining” project. This project was churches for a few hours of respite for Foster, Adoptive,
implemented to help build permanent connections for youth and Kinship providers.
emancipating from foster care. CASA Lifelong Connections • Good Sports: a program that offers monetary scholarships
project helps to build permanent connections for emancipating to children involved with CYF to play sports.
youth. The CASA volunteers have been “data mining” case • Partnership with Zuma Rescue Ranch offers a “horsin’
files for information on any possible permanent connections around” event which allows youth to spend the day at
for youth, such as parents, other biological relatives and/or the ranch.
other resources for children and youth. Nationally successful • Holiday Gift Giving Program: individuals, businesses, and
programs like this project that seek permanent connections for faith communities contributed hundreds of gifts, food and
youth have greatly reduced the amount of emancipated youth household items. Over 600 gifts were distributed to CYF
who face homelessness and unemployment. and Head Start families.
• The Children, Youth and Families (CYF) Volunteer Program • Packs of Hope: approximately 100 backpacks of new
promotes volunteerism, connecting volunteers to needs within items were supplied for children in need.
the division, training community members on child welfare and
collaborating with community stakeholders that have goods The volunteer program has continued to strive to match the
and services to offer. The goal of the CYF Volunteer Program is needs of the Division with the talents and skills of the community
to increase the number of community members giving back to volunteers. This report demonstrates the array of options available
the community and to discover how nonprofit organizations, for community involvement. Like any successful program the
educational institutions, faith communities and corporations volunteer program strives to grow in the year to come. In 2010 we
can work together to address community needs. At any expect to add 15-20 new individual volunteers to our database to
given time there were 68 total individuals and organizations help serve children and families. CYF and the volunteer program
contributing time and goods to families involved with CYF. A will continue its commitment to partner with local residents in
total of 1,678 volunteer hours were logged in 2009. This is meeting community needs through volunteer involvement.
an increase from 1,029 hours in 2008. According to
independentsector.org, the value of a volunteer hour in
2008 was $20.25. Using that number, volunteers contributed
$33,981 to CYF in 2009.
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Justice Services
Mission Statement
Justice Services supports and improves the functions of the • Supplying opportunities for the individuals processed by the
Justice System by: Justice System to demonstrate their potential as contributing,
• Providing innovative and cost effective enhancements to responsible members of society
those functions (60% of the funding for this Division comes from external
• Fortifying public safety and quality of life of citizens contracts and defendant/offender fees; 40% of Division fund-
ing comes from County General Fund)
Community Service, Provides individual public service labor placements and work crews as an alternative sentence to jail and as
an economic benefit to County agencies, other governments and charitable non-profit programs.
Value of 2009 The adjacent table provides an overall estimate of the cost benefit of the
Community Service Sentences Community Service Program under the Justice Services Division. It includes
To Jefferson County Taxpayer the sum of the offender fees paid in 2009; an estimate of the value of the
Offender Fees $512,000 157,000 hours of Useful Public Service Labor completed using the minimum
Collected wage as a conservative projection of cost of the labor. Also added in was
*Value of labor $1,138,250 a conservative cost of incarceration avoided by a sentence to community
Performed service instead of jail. An equally valuable benefit is the restorative justice
experience of both the offenders and the citizens.
Potential value of **Jail $592,200
beds saved
Overall Cost Benefit $2,242,450
*157,000 hours of Useful Public Service multiplied by federal Minimum Wage of $7.25
** Estimated cost of 2 jail bed days ($126) for all 4700 offenders sentenced to community service instead.
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Justice Services
Mediation Services, Provides conflict resolution services to assist county agencies and residents to resolve disputes.
This is the second year in a row that the Mediation Services Unit of the Justice Services 2009 Mediation Services
Division has exceeded 1500 cases. The unseen value to the citizens is that all of these New Conflict 1588
cases are mediated by more than 200 trained volunteers from several professions. The Referrals
range in types of cases includes neighborhood disputes, child support and custody sharing,
small claims, restraining orders, animal control, land use disputes, parent-teacher-student Successful 70%
conflicts, etc. The Mediation staff is ready for almost any conflict and if they can get the Termination
individuals to the table they achieve a satisfactory outcome in 70% of the cases.
Pretrial Services evaluates arrestees and recommends bond and release conditions for the court, supervises defendants granted pretrial
release, ensures attendance at scheduled court appearances and compliance with conditions of bond release. The value of this program
is it reduces the cost of pretrial incarceration, ensures court appearance, and reduces new crime by bond released defendants.
Value to Jefferson County The adjacent table compares supervised and unsupervised defendants
2009 Failure to Appear New Crime While who have been released on bond for their failure to appear (FTA) for
on Bond their scheduled court appearance. The court’s action on these FTAs
Jeffco Pretrial 2.1% 2.1% generally results in an arrest warrant being issued by the court and the
Supervision subsequent jailing of the defendant. This delays the justice process
and increases its cost. Defendants supervised by the Jefferson County
Average 12 - 15% Unknown
pretrial services fail to appear 2 to 3% of the time and unsupervised
For unsupervised
defendants fail 12- 15% of the time.
Bond releases
Criminal Justice Planning provides planning, research, and Detoxification Services provides detoxification and treatment
evaluation services to the justice agencies which serve Jefferson service for alcohol and substance abusing police detainees as
County. Most Recent Initiatives include: an alternative to jail (Annually diverts 4000+ inebriated arrestees
• Jail Bed Space Management Plan-has eliminated jail to detoxification and treatment services)
crowding and increased County revenues from the lease of
jail beds to the U.S. Marshall’s Office Psychological Evaluation Services provides psychological
• Recovery Court-provides treatment alternatives for individuals evaluation and risk assessment for defendants being considered
convicted of substance abuse for sentencing to probation, diversion, and community corrections.
• “LifeSkills” Training for Middle and High School students (Annually provides supervision, and treatment recommendations
and “Nurse Family Partnership”-evidence based measures for 250 mentally ill individuals sentenced to Probation, Diversion,
for long term prevention of substance abuse Community Corrections or released on pretrial supervision)
• Court Date Notification-reduces court “Failure to Appear” rates
• Jefferson County Bail Project-re-design of the bail release
process to conform with national standards; reduce jail bed
use, failure to appear rate, and new crimes by defendants
released on bond
• Coordination of services for mentally ill individuals upon
release from jail
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Community Development
Challenges
Providing home ownership opportunities to residents earning
between 60% and 80% of area median income in Jefferson
County is an underserved area of need. An ever-widening
gap continues to exist between the number of residents in this
group and the number of units available at an affordable price.
Community Development works with community partners and
County divisions and departments to provide incentives in order
to produce units that are affordable.
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Head Start
Team Photo
Mission Statement • Nutrition-Provides at least one third of the nutritional
requirements for preschoolers. Each day children are off
Jefferson County Head Start (JCHS) is committed to providing ered breakfast, lunch and/or snack. JCHS supports healthy
education, health, nutrition, and family services to children and eating habits, monitors special dietary needs and provides
families in need. Head Start, in collaboration with families and food safety and training classes for parents.
communities, will assist families to become stronger, healthier • Mental Health & Disabilities-Provides behavioral and
and self-reliant. developmental screening, early intervention and follow-up,
special education services, parenting classes, behavioral
Overview and parent education information, and materials for mental
health issues.
Head Start delivers comprehensive early childhood education and
• Community Partnerships-Serves as a link to other community
family support to 406 children and families within Jefferson, Clear
agencies through staff that assist parents in meeting their
Creek, Park and Gilpin counties. JCHS is a no cost program
needs. This is done through education, advocacy, and referral
which operates at eight locations. Preschool services are offered
and by helping parents assess family needs, develop strategies,
for 3 ½ hours, four days per week, in the morning or afternoon.
access resources, and solve problems.
One full day, full week class operates in partnership with the
• Transportation-Assists families in obtaining transportation,
Colorado Preschool Program.
bus passes and busing to school when needed.
• Family Support-Helps families access necessary services,
The mountain counties of Clear Creek and Gilpin are served
parent involvement, community partnerships, Head Start
through a partnership with local school districts. Participating
wrap-around programs, child care, literacy, employment and
school districts are provided a “stipend” per each Head Start
training, emergency food, housing referral, public school
eligible child they enroll. Preschool programming must meet
transition services, male involvement, and provides parents
all Head Start requirements. Park County is served through a
with opportunities to enhance parenting skills.
comprehensive home based option in which eligible families
• Volunteer Opportunities-Opportunities are available for
are visited by a trained home visitor who evaluates the needs
families and community partners to volunteer in Head Start.
of the child and the family. Children age three to five are eligible.
Volunteers provide significant and positive results in the lives
They automatically qualify for Head Start if:
of children and increase their skills and experiences that may
• Family is at 100% of poverty level, or
apply toward career advancement. JCHS does not exist without
• Family is receiving public assistance, i.e. TANF, SSI, or
the help of volunteers.
• Children are in foster care, or
• Program Governance-Provides parents and community
• Family is homeless
representatives the opportunity to participate in shared decision-
making concerning the design and implementation of the Head
Program Descriptions:
Start Program.
• Education-Provides early childhood education, parent education,
early intervention, and support for English Language Learners
and additional services to children with disabilities. Accomplishments
• Health & Safety-Coordinates immunizations, medical and Jefferson County Head Start strives to collaborate with the
dental screenings and follow up care as needed; provide health community on special projects and for mandated requirements
care action plans and health activities in the classroom, and such as vision and dental screenings. These projects ensure
parent education. the fiscal health of the Head Start program. Listed below are
funds and services donated to the program that would normally
have been a direct cost.
23
Head Start
500
529
400 452 482
410
300 366
200
100
0
# of persons providing any Number of volunteers who are current
volunteers services or former Head Start parents
Hea
24
Quality Assurance and Investigations
Overview Accomplishments
Fraud is intentional deception or misrepresentation made by a In 2009, the Quality Assurance Team:
person knowing that the deception or misrepresentation could result • Conducted over 3,975 case reviews for all high level program
in some type of benefit to them for which they were not eligible. areas. In 2010, the number of case reviews is expected to grow
to 5,400. As a result of the QA reviews, incorrect payments were
Examples of fraud include false reporting or failure to report: identified and timely corrected minimizing the negative impact
• Household members or a change in household members on customers. In addition, errors were corrected prior to state
• Earnings from employment and federal audits minimizing the risk of county sanctions.
• Any type of household income
• Bank accounts, stocks, dividends and IRAs In 2009, the Human Services Investigation Team:
• Vehicles and property • Investigated 174 cases of suspected fraud.
• Established $117,065.68 in fraudulent overpayments for local,
Quality Assurance Team state and federal governments.
In December 2006, Human Services created a Quality Assurance • Saved $257,508 county dollars by disqualifying those
Team. This team ensures compliance with federally mandated individuals found guilty of fraud through an administrative or
requirements, ensures payment errors are identified and corrected criminal proceeding from receiving further assistance.
timely, and identifies training needs. Quality Assurance reviews
guarantee non-biased samples of all high-level program groups
(i.e. Food Assistance, Colorado Works, Medicaid, and Old Age
Pension) are being reviewed, reducing the likelihood of instances
of internal fraud. This team is also responsible for identifying
potential client fraud. The Quality Assurance Team is funded
by local, state, and federal funds.
Investigation Team
In January 1994, Human Services created an Investigation Team.
This team is responsible for investigating allegations of welfare
fraud involving high level programs such as Food Assistance,
Colorado Works, Medicaid and Old Age Pension. This teams’
mission is to ensure tax dollars are appropriately used and hence
are available for individuals who need public assistance. The
Investigation Team is funded by local, state, and federal funds.
ad Start
25
Financial Overview
Human Services’ funding is provided by three levels of government; federal, state and county. Each program is funded at
the percentage determined by various laws, rules and regulations of federal and state governments with the required local
match set at various levels.
26
Financial Overview
27
Thank you
We could not do what we do by ourselves. Collaboration and partnership is key. With sincere
appreciation, we thank the following organizations for their time, hard work and dedication to
serving our customers. Please accept our apologies if we missed your organization!
28
Thank you
• Colorado Cross Disability Coalition • Denver Inner City Parish • First Community Church, Littleton
• Colorado Department of Corrections • Denver Metro Prisoner Reentry Initiative • FirstBank of Colorado
• Colorado Department of Healthcare • Denver Regional Council of • Flatirons Habitat Restore
Policy and Financing Governments, Area Agency on Aging • Foothills Animal Shelter
• Colorado Department of Human • Denver Regional Council of • Foothills Art Center
Services Governments, CAPA • Foothills Behavioral Health
• Colorado Department of Labor & • Denver Rescue Mission • Foothills Community Church
Employment (CDLE) • Denver Works • Fortune Valley Casino
• Colorado Department of Local Affairs • Developmental Disabilities Resource • Front Range Community College
(DOLA) Center (DDRC) • GB Fish & Chips
• Colorado Department of Public Safety • Devereux Cleo Wallace • GED Program
• Colorado Division of Criminal Justice • Diane Waller and all of Foothills Forever • Genesis Presbyterian Church - Littleton
• Colorado Division of Housing Families • Gilpin High School
• Colorado Division of Youth Corrections • Dinosaur Ridge • Global Urban Renewal Authority
• Colorado Homeless Families • Disabled American Veterans (DAV) • Golden Chamber of Commerce
• Colorado Housing Assistance • Divine Reflection CC • Golden Planning and Zoning
Corporation • Division of Vocational Rehabilitation • Golden Police Department
• Colorado Indigent Care Program • Downey Side, Inc. • Golden Together Churches
• Colorado Parole Board • Dr. Derlishon, DDS • Goodwill Industries
• Colorado State Judicial Department • Dress for Success • Granville Assisted Living
• Colorado State Veteran Affairs • DSC Window Fashions • Griffith Centers for Children
• Colorado Works • Duncan YMCA / Arvada • Habitat for Humanity
• Columbine Hills Church of the Nazarene • Easter Seals • Habitat Home Improvement
(Littleton) • Edgewater Food Bank • Harvest Christian Community
• Community College of Denver • Edgewater Inn • Haven Corporation
• Community Credit Counseling • Education Foundation of West • Haven’s Hope
• Community Power Corporation Chamber–“Links for Learning” • Heading Home
• Community Reach Center, Inc. • Education Opportunity Center • His Love Fellowship
• Community Workforce Experience • Emily Griffith Opportunity School • Holy Shepherd Lutheran (Lakewood)
Program • Employment First • Home Instead Senior Care
• Conifer Chamber of Commerce • Empowerment • Hope House
• Conifer Health Solutions • Eurest Food Services • Hosanna Lutheran Church
• Coors Brewing Company • Evergreen Chamber of Commerce • iCAST
• Costco • Evergreen Christian Outreach Center • Interfaith Hospitality Network
• Court Appointed Special Advocates, • Excelsior Youth Center, Inc. • Intervention Community Corrections
Jefferson and Gilpin County • Exempla Lutheran Hospice Services
• Court House, Inc. • Exempla Lutheran Medical Center • Intervention, Inc.
• Creative Treatment Options • Faith Community Church, Littleton • Jacob Anderson
• Crossroads Counseling Services, LLC • Faith Lutheran Church (Golden) • Jeffco Action Center
• CSU Extension Service • Family Advocacy, Care, Education, • Jeffco Federal Credit Union
• Dan Welch, Fatherhood class for jail Support • Jeffco Public Schools
inmates • Family Tree • Jeffco Transition Services
• Days Proctor Program • Faustson • Jefferson Adult Financial
• Denver Children’s Home • Federation of Families for Children’s • Jefferson Ave UMC (Wheatridge)
• Denver Family Therapy Center, Inc. Mental Health • Jefferson Center for Mental Health
• Denver Foundation • First Baptist Church
• Denver Great Kids Head Start
29
Thank you
• Jefferson County Animal Control • Lakewood Economic Development • Metropolitan State College Criminal
• Jefferson County Appraisal District Council Justice and Criminology Program
• Jefferson County BEST Group • Lakewood Meridian Retirement • Mi Casa
• Jefferson County Budget & Finance Community • Midland Group
Office • Lakewood Police Department • Mile High United Way
• Jefferson County Business Resource • Laura Zeeman at Red Rocks • Mile High Youth Corps
Center Community College • Military Order of Purple Heart
• Jefferson County Cooperative • Leader Quest • Miracle Mountain Methodist Church
Extension Office • Legacy Grace • Molson Coors Brewing Company
• Jefferson County Coroner (Suicide • Life Support Behavioral Institute, Inc. • Morrison Community Church
Prevention) • Lifeloc • Mount St. Vincent Home, Inc.
• Jefferson County Council on Aging • Lifelong Adult Education Services, Inc. • Mountain Resource Center
• Jefferson County District Attorney and • Light and Life Community Church • Mountair Christian Church
County Attorney’s Office • Light Bridge International • Mullins Youngdahl Design Company
• Jefferson County Fairgrounds • Lightly Treading • My Beloved Ministries
• Jefferson County Housing Authority • Little Caesars Pizza of Wheat Ridge • My Father’s House
• Jefferson County Human Resources • Littleton Housing Authority • National Institute for Change, P.C.
• Jefferson County IT • Littleton Police Department • National Renewable Energy Lab
• Jefferson County Jail • Livewell Wheat Ridge • New Hope Community Church - Aurora
• Jefferson County Juvenile Assessment • Living Grace Christian Fellowship • New Life Worship Center
Center • Lockheed Martin Space Systems • North Jeffco Community Recreation
• Jefferson County Open Space Company Center/APEX
• Jefferson County Planning & Zoning • Long Term Care • North Presbyterian Church
• Jefferson County Probation Department • Lookout Products & Consulting, Inc. • North Range Behavioral Health
• Jefferson County Public Health • Lost and Found, Inc. • Our Lady of Fatima Grade School
• Jefferson County Public Library • Love INC of Littleton • Our Saviors Church
• Jefferson County Resource Center • Loveland Ski Area • Page One Solutions
• Jefferson County Sheriff’s Department • Lowe’s Home Improvement Center • Paralyzed Veterans of America (PVA)
• Jefferson County Truancy • Lutheran Family Services • PBS&J
• Jefferson Economic Council • M.I.L.K • Peak Vista
• Jefferson Foundation • Majestic Awning • Personal Touch Senior Services
• Jefferson Unitarian (Golden) • Manufacturing Consortia • Phoenix Multi Sport
• Jessica Painter-Salon Denver • Mapleton Care Center • Pillar Property Services, LLC
• Job Corps • Marshall Polygraph Services, LLC • Piper Electric
• JOBS Cabinet • Matt Burde and Erik Husman/Golden • Primary Purpose Club
• Johnson Controls Community Garden • Prime Time for Seniors
• Kelsey Hopson • Meadow Gold • PrimeStar Solar, Inc.
• Ken-Caryl Ranch Metro District • Media Bridge • Professional Development
• Kids in Need of Dentistry • Medicaid International (PDI)
• King Soopers • Mental Health Center of Denve-Pearl • Progressive Therapy Systems
• Kohl’s of Arvada Project • Pros and Cons
• Kong • Mental Health Corporation of Denver • Pyramid Counseling Inc.
• Labor’s Community Agency, Inc. • Metro Area Workforce Centers • Quest Corporation
• Laboratory Corporation • Metro Community Provider Network • Ralston House
• Lakewood Christian Church • Metro Food Bank • Rebuilding Together
• Lakewood Christian Fellowship • Metro State College • Red Rocks Community College
• Lakewood Code Enforcement • Metro West Housing Solutions • Redirecting Sexual Aggression
• Results Matter
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Thank you
• Rewired Inc. • South Metro Denver Chamber of • Trinity Presbyterian Church in Arvada
• Rib City Grill Commerce • Turnabout Program
• Riverside Baptist Church • Southwest Counseling Associates • Universal Kempo Karate Schools
• Road Called Strate • Spring Institute for Intercultural • University of Colorado Health Science
• Rocky Mountain Education Center Learning Center Peer 1 and Haven programs
• Rocky Mountain Offender • SSI/SSDI (Supplemental Security • University of Denver-Better Institute for
Management Services Income & Social Security Disability Families
• Rocky Mountain Trade Assistance Insurance) • Urban Peak
Corporation • St James Episcopal-Wheat Ridge • US Army Recruiting
• Ronald McDonald Mobile Van • St Philip Lutheran (Littleton) • US Truck Driving
• Rose Medical Foundation • St. Anthony Central Hospital Health • Veteran Green Jobs
• RTD (Regional Transportation District) Passport Program • Veteran Service Organizations
• Sacred Heart Catholic Church • St. Joseph’s Veterans Home • Veterans Administration
• Safeway • St. Timothy’s • Veterans of Foreign Wars (VFW)
• Salvation Army • Stacy Evans • Victory Outreach
• Samantha Petra Cordova Foundation • State Division of Youth Corrections, • Volunteers of America
• Samaritan House Lookout Mountain • Wadsworth Control Systems
• Sam’s Club • Statewide and Metro Workforce Cen- • Wal-Mart
• Savio House ters • Warren Tech
• School to Work Alliance • Stop the Revolving Door • Waterstone - Littleton
• Seeds of Change Therapy, LLC • Stride • WaterStone Community Church in
• Senior Community Employment • Susan Saarinen, Landscape Architect Littleton
Program (SCEP) • SWAP • West Chamber Serving Jefferson
• Senior Housing Options • Sweep Stakes Unlimited County
• Senior Reach • SWIC (SouthWest Improvement • West of the Serengeti
• Senior Support Services Council) • Western Air
• Seniors’ Resource Center • Synergy/Addiction Research and • Westminster Police Department
• Servicios De Le Raza Treatment Services • Wheat Ridge 2020, Inc.
• Serving Kids • TAA (Trade Adjustment Assistance) • Wheat Ridge Police Department
• Set Free @ Mile High • Target • Wheat Ridge Presbyterian
• Seventh Day Adventist (Golden) • Tay Thien Buddhist Temple • Wheat Ridge Recreation Center
• Sew and Sews • Tennyson Center for Children at • Wheat Ridge Rotary Club
• Shalom Colorado Christian Home • Wheat Ridge UMC
• Shannon’s Hope • The Barker Foundation • Wheat Ridge United Methodist Church
• Sheet Metal Workers Local Union 9 • The Care Navigator • Whole Foods
• Shepherd of the Hills Presbyterian • The Event Connection • WIN Partners
(Lakewood) • The Giacosa Foundation • Women in Crisis
• Shiloh Home, Inc. • The Integrity Project • Women’s Bean Project
• Shine, Inc. • The Karlis Center • WorkLife Partnership
• Sierra Nevada Corporation • The Learning Source • Xcel Energy
• Signal Behavioral Health Network • The Legal Center • Zuma Rescue Ranch
• Sisters of Color United for Education • The ROAD Drop-In Resource Center
• Small Business Administration (SBA) • Third Way Center
• Sooper Credit Union • Total Longterm Care
• Source Counseling and Contracting • TranslationLinks
Services, LLC • TRIAD–Early Childhood Council
31
Directory
Aging & Adult Services Head Start
303-271-1388 720-497-7900
Human Services Building 5150 Allison Street
900 Jefferson County Parkway, Suite 110 Arvada, CO 80002
Golden, CO 80401 www.jeffco.us/head
www.jeffco.us/adultsvc
Human Services
Child Support Services 303-271-1388
303-271-4300 900 Jefferson County Parkway
Laramie Building Golden, CO 80401
3500 Illinois Street www.jeffco.us/hs
Golden, CO 80401
www.jeffco.us/cse Justice Services
303-271-4840
Children, Youth & Families Laramie Building
303-271-4015 3500 Illinois Street, Suite 2800
Human Services Building Golden, CO 80401
900 Jefferson County Parkway www.jeffco.us/js
Golden, CO 80401
www.jeffco.us/cyf Mediation Services
Foster Care and Adoption: 303-271-5060
www.collaborativefostercare.com 700 Jefferson County Parkway, Suite 220
Golden, CO 80401
Community Assistance www.jeffco.us/js
303-271-1388
Human Services Building Workforce Center
900 Jefferson County Parkway, Suite 110 303-271-4700
Golden, CO 80401 Laramie Building
www.jeffco.us/commassist 3500 Illinois Street
Golden, CO 80401
Community Development www.jeffcoworkforce.org
303-271-8373
100 Jefferson County Parkway, Suite 3520 Hotlines
Golden, CO 80401 Child Abuse/Neglect Hotline: 303-271-4131
www.jeffco.us/commdev Fraud Hotline: 303-271-4287