1

Canon iR3245 Error Codes List page 1 (from 16)

Code Description Remedy

The temperature of the fixing
assembly is abnormally high.
While startup control is under way, the
reading of the main thermistor is less
than 30 deg C continuously for 200
msec or more 1 sec after the start of
power supply. While startup control is
under way, the reading of the main Reset the condition in service mode:
E000- thermistor is less than 70 deg C COPIER>FUNCTION>CLEAR>ERR.
0001 continuously for 200 msec or more 2 Replace the main thermistor. Replace
sec after the start of power supply. the DC controller PCB.
While startup control is under way, the
reading of the main thermistor is less
than 120 deg C continuously for 200
msec 6 sec after the start of power
supply. The startup control does not
end 30 sec after the start of power
supply.
The temperature of the fixing
Reset the condition in service mode:
assembly is abnormally high.
E001- COPIER>FUNCTION>CLEAR>ERR.
The reading of the main thermistor is
0000 Replace the main thermistor. Replace
250 deg C or more continuously for
the DC controller PCB.
200 msec.
The temperature of the fixing
assembly is abnormally high. Reset the condition in service mode:
E001-
The hardware circuit detects COPIER>FUNCTION>CLEAR>ERR.
0001
overheating of the main or sub Replace the DC controller PCB.
thermistor for 200 msec
The temperature of the fixing
Reset the condition in service mode:
assembly is abnormally high.
E001- COPIER>FUNCTION>CLEAR>ERR.
The reading of the sub thermistor is
0002 Replace the sub thermistor. Replace the
295 deg C or more continuously for
DC controller PCB.
200 msec.
The rise in temperature of the fixing
assembly is faulty.
While startup control is under way, the Reset the condition in service mode:
E002- reading of the main thermistor is less COPIER>FUNCTION>CLEAR>ERR.
0000 than 115 deg C continuously for 400 Replace the main thermistor. Replace
msec 1.3 sec after it has indicated 100 the DC controller PCB.
deg C. While startup control is under
way, the reading of the main
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thermistor is less than 150 deg C

continuously for 400 msec 1.3 sec
after it has indicated 140 deg C.
The fixing temperature is too low after
a standby state. Reset the condition in service mode:
E003- While regular temperature control is COPIER>FUNCTION>CLEAR>ERR.
0000 under way, the reading of the main Replace the main thermistor. Replace
thermistor is less than 140 deg C the DC controller PCB.
continuously for 400 msec or more
Failure in main/sub thermistor
Clear the error in Service Mode:
When disconnection is detected with
E004- COPIER > FUNCTION > CLEAR > ERR.
connector of the main/sub thermistor
0000 Replace the main thermistor (film unit).
for 30 sec continuously while DC
Replace DC controller PCB.
controller is working.
The rotation of the fixing film is faulty.
Reset the condition in service mode:
While the fixing motor is rotating, the
E007- COPIER>FUNCTION>CLEAR>ERR.
marker signal is not detected for 6 sec
0000 Replace the main thermistor. Replace
with the reading of the main thermistor
the DC controller PCB.
indicating 100 deg C or more.
The rotation of the main motor is
faulty.
E010- Detection is executed every 100 msec Replace the main motor. Replace the DC
0001 after the start of motor rotation; controller PCB.
however, the drive detection signal is
absent for 2 sec.
The rotation of the main motor is
faulty.
E010- During motor rotation, detection is Replace the main motor. Replace the DC
0002 executed every 100 msec; however, controller PCB.
the drive signal is absent 5 times in
sequence.
The rotation of the fixing motor is
faulty.
E014- Detection is executed every 100 msec Replace the fixing motor. Replace the
0001 after the start of motor rotation; DC controller PCB.
however, the drive detection signal is
absent for 2 sec.
The rotation of the fixing motor is
faulty.
E014- During motor rotation, detection is Replace the fixing motor. Replace the
0002 executed every 100 msec; however, DC controller PCB.
the drive signal is absent 5 times in
sequence.
 3

The waste toner case is full, or the

waste toner case full sensor is faulty.
When the waste toner case is
E019- Replace the waste toner sensor.
identified as being full for 2000 prints
0000 Replace the DC controller PCB.
continuously, an alert is issued;
thereafter, the case is identified as
being full continuously for 100 prints.
The path between the sub hopper and
the developing assembly is clogged
with toner
The developing assembly toner
sensor detects the absence of toner,
Replace the developing assembly toner
E020- while the sub hopper toner sensor
sensor. Replace the sub hopper toner
0000 detects the presence of toner. With
sensor. Replace the DC control PCB
the developing clutch turned on, the
hopper feedscrew motor is rotated for
1 sec intermittently 194 times; still, the
developing assembly toner sensor
does not detect the presence of toner
The developing assembly connector is
disconnected/Disconnection of Toner Replace the developing assembly toner
E024-
sensor. sensor. Connect the connector. Replace
0000
The connection detection signal is the DC controller PCB.
absent continuously for 100 msec

Code Description Remedy

The developing assembly connector is
disconnected/Disconnection of Toner sensor.
Disconnection of the wire used for detecting the
connection of the toner level sensor is found. When the
disconnection of the wire used for detecting the connection
of the toner level sensor has been detected for 7.5 min
without interruption (12.5 min in the manual /envelop
cassette feeding). When the disconnection of the wire
E024- Correct the cable.
used for detecting the connection of the toner level sensor
0001 Replace the sensor.
has been detected for 12.5 min without interruption.
-iR 3225
When the disconnection of the wire used for detecting the
connection of the toner level sensor has been detected for
7.5 min without interruption (12.5 min in the manual
/envelop cassette feeding).
-iR 3245/3235/3230
When the disconnection of the wire used for detecting the
 4

connection of the toner level sensor has been detected for

12.5 min without interruption.
Replace the sub
The hopper motor or the bottle motor is faulty. hopper toner
E025-
The sub hopper toner sensor connection detection signal sensor. Connect the
0000
is absent for 100 msec 10 times in sequence. connector. Replace
the detection PCB.
The hopper motor or the bottle motor is faulty. Replace the hopper
While the hopper motor is rotating, the motor error lock motor. Replace the
E025-
signal is detected continuously 4 times every 56 msec. Or, bottle motor.
0001
while the bottle motor is rotating, the motor error lock Replace the DC
signal is detected 22 times in sequence every 10 msec. controller PCB.
Turn off the main
power, and check
E032- The NE controller counter malfunctions. the cable for an
0001 An open circuit is detected for the count pulse signal. open circuit; then,
turn the main power
back on.
The voltage of the power supply is faulty (high-voltage Turn off and then
E064- error). back on the main
0001 The value read from the EEPORM is outside a specific power. Replace the
range. EEPROM.
The voltage of the power supply is faulty (high-voltage
error). Replace the high-
E064- While output is being generated, the AD value of the voltage power
0002 primary DC voltage is 230 (DEC) or more for 100 msec 2 supply. Replace the
times in sequence. (However, after output, it is not DC controller PCB.
detected for 100 msec.)
The voltage of the power supply is faulty (high-voltage
error). Replace the high-
E064- While output is being generated, the AD value of the voltage power
0003 developing DC voltage is 224 (DEC) or more for 10 msec supply. Replace the
2 times in sequence. (However, after output, it is not DC controller PCB.
detected for 100 msec.)
The voltage of the power supply is faulty (high-voltage
error). Replace the high-
E064- While output is being generated, the AD value of the voltage power
0004 transfer output current is 205 (DEC) or more for 100 msec supply. Replace the
2 times in sequence. (However, after output, it is not controller PCB.
detected for 100 msec.)
E064- The voltage of the power supply is faulty (high-voltage Replace the high-
0005 error). voltage power
 5

While output is being generated, the AD value of the supply. Replace the
transfer output voltage is 0 (DEC) for 100 msec 2 times in DC controller PCB.
sequence. (However, after output, it is not detected for 100
msec.)
The scanner motor is faulty. Replace the laser
E110- The scanner motor speed lock signal does not indicate a unit. Replace the
0001 locked state a specific period of time after the scanner DC controller PCB.
motor has been started. Check the wiring.
The scanner motor is faulty. Replace the laser
E110- The speed lock signal indicates a deviation 10 times in unit. Replace the
0002 sequence at intervals of 10 msec after the signal has DC controller PCB.
indicated a locked state. Check the wiring.
With the image clock switched over, the scanner motor Replace the laser
E110- speed lock signal does not indicate a locked state 6.5 sec unit. Replace the
0003 after a switchover is made from low to normal speed or 8 DC controller PCB.
sec after a switchover is made from normal to low speed. Check the wiring.
There is an error in the communication with the high-
Replace the high-
voltage power supply.
E191- voltage power
The data transmission/reception does not end normally
0000 supply. Replace the
500 msec after the most recent transmission/reception of
DC controller PCB.
data ended normally.
- Check routing
(wiring) - Replace
E197- Error in communication of laser driver PCB
the laser unit -
0000 Communication error with IMG1L (communication data)
Replace DC
controller PCBP
- Check routing
Error in communication of laser driver PCB (wiring) - Replace
E197-
Communication error with IMG1L. (Serial communication the laser unit -
0001
ENG) Replace DC
controller PCBP

Code Description Remedy

Error in communication of laser
E197- - Check routing (wiring) - Replace the laser
driver PCB
0003 unit - Replace DC controller PCB
Disconnection of laser harness
There is an error in the detection
of the CCD home position. Disconnect and then connect the harness
E202-
The attempt to detect the home connector. Replace the optical HP sensor,
0001
position fails when the CCD is optical motor, and reader controller PCB.
moved forward.
 6

There is an error in the detection

of the CCD home position. Disconnect and then connect the harness
E202-
The attempt to detect the home connector. Replace the optical HP sensor,
0002
position fails when the CCD is optical motor, and reader controller PCB.
moved back.
Disconnect and then connect the flexible
The light intensity of the CCD is
E225 cable. Replace the flexible cable, CCD unit,
faulty.
and reader controller PCB.
The reader unit power supply
Disconnect and then connect the power
E227- (24V) is faulty.
supply harness connector. Replace the
0001 At time of power-on, the 24V port
power supply.
is off.
The reader unit power supply
Disconnect and then connect the power
E227- (24V) is faulty.
supply harness connector. Replace the
0002 At the start of a job, the 24V port
power supply
is off.
The reader unit power supply
Disconnect and then connect the power
E227- (24V) is faulty.
supply harness connector. Replace the
0003 At the end of a job, the 24V port is
power supply.
off.
The reader unit power supply
Disconnect and then connect the power
E227- (24V) is faulty.
supply harness connector. Replace the
0004 When a load is being driven, the
power supply.
24V port is off.
EEPROM error
E248-
An error has occurred at power- Replace the reader controller PCB.
0001
on.
EEPROM error
E248-
An error has occurred during write Replace the reader controller PCB.
0002
operation.
EEPROM error
E248- An error has occurred during read
Replace the reader controller PCB
0003 operation following write
operation.
The zero-cross signal is faulty.
E261- When the relay is on, the zero- Replace the AC driver PCB. Replace the
0000 cross signal is not detected for DC controller PCB.
500 msec or more.
E280- Reading unit communication error Disconnect and then connect the flexible
0001 Reception status error cable. Replace the flexible cable
E280- Reading unit communication error Disconnect and then connect the flexible
 7

0002 Reception interrupt error cable. Replace the flexible cable

Reading unit communication error
E280- Disconnect and then connect the flexible
Insufficient insertion of the
0003 cable. Replace the flexible cable
reading unit connector

Code Description Remedy

E315- There is an error in image data. Turn off and then back on the
0007 There is an error in JBIG encoding. power.
E315- There is an error in image data. Turn off and then back on the
000d There is an error in JBIG decoding. power.
E315- There is an error in image data. Replace the main controller
000e Error in decoding of software PCB
Replace SDRAM. Replace
E315- There is an error in image data.
HDD. Replace the main
0025 Error in ROTU hardware
controller PCB
Replace SDRAM. Replace
E315- There is an error in image data.
HDD. Replace the main
0027 Error in ROTU timeout
controller PCB.
E315- There is an error in image data. Replace the main controller
0033 Error in MemFill hardware PCB.
E315- There is an error in image data. Replace the main controller
0035 Error in MemFill timeout PCB.
E315- There is an error in image data. Replace the main controller
0100 Error in PrcOverRun PCB.
There is an error in image data.
Error in device timeout [location to be detected] Check connection with DDI-S
E315-
image process module (SCIO) [Detection timing] cable(RCON). Replace the
0500
when there is no interruption 2 min after the main controller PCB.
operation has been started
There is an error in image data.
Device: abnormal termination error [location to Check connection with DDI-S
E315-
be detected] image process module (SCIO) cable(RCON). Replace the
0501
[Detection timing] When abnormal interruption is main controller PCB.
detected after the operation has been started.
There is an error in image data.
Device: timeout error [Location to be detected] Check connection with DDI-S
E315-
image process module (SCIP) [Detection timing] cable(RCON). Replace the
0510
when there is no interruption 2 min after the main controller PCB.
operation has been started.
 8

There is an error in image data.

Device: abnormal termination error [Location to Check connection with DDI-S
E315-
be detected] image process module (SCIP) cable(RCON). Replace the
0511
[Detection timing] when abnormal interruption is main controller PCB.
detected after the operation has been detected
There is an error in image data.
Device: timeout error [Location to be detected] Check connection with DDI-S
E315-
image process module (CMIP) [Detection timing] cable(RCON). Replace the
0520
When there is no interruption 2 min after the main controller PCB.
operation has been started
There is an error in image data.
Device: abnormal termination error [Location to Check connection with DDI-S
E315-
be detected] image process module (CMIP) cable(RCON). Replace the
0521
[Detection timing] when abnormal interruption is main controller PCB
detected after the operation has been detected
There is an error in image data.
Turn OFF and then ON the
Device: timeout error [Location to be detected]
E315- power. Replace the main
image process module (JPEN) [Detection
0530 controller PCB if this occurs
timing] when there is no interruption 2 min after
frequently.
the operation has been started.

Code Description Remedy

There is an error in image data.
Device: abnormal termination error [Location
Turn OFF and then ON the power.
E315- to be detected] image process module
Replace the main controller PCB
0531 (JPEN) [Detection timing] when abnormal
if this occurs frequently.
interruption is detected after the operation
has been started.
There is an error in image data.
Device: timeout error [Location to be
Turn OFF and then ON the power.
E315- detected] image process module (JPDE)
Replace the main controller PCB
0540 [Detection timing] when there is no
if this occurs frequently.
interruption 2 min after the operation has
been started.
There is an error in image data.
Device: abnormal termination error [Location
Turn OFF and then ON the power.
E315- to be detected] image process module
Replace the main controller PCB
0541 (JPDE) [Detection timing] when abnormal
if this occurs frequently.
interruption is detected after the operation
has been started
E315- There is an error in image data. Check connection with DDI-P
 9

0550 Device: timeout error [Location to be cable(DCON). Replace the main

detected] image process module (PRIP) controller PCB.
[Detection timing] when there is no
interruption 2 min after the operation has
been started.
There is an error in image data.
Device: abnormal termination error [Location
Check connection with DDI-P
E315- to be detected] image process module
cable(DCON). Replace the main
0551 (PRIP) [Detection timing] when abnormal
controller PCB.
interruption is detected after the operation
has been started.
There is an error in image data.
Device: timeout error [Location to be
Check connection with DDI-P
E315- detected] image process module (PRIO)
cable(DCON). Replace the main
0560 [Detection timing] when there is no
controller PCB.
interruption 2 min after the operation has
been started.
There is an error in image data.
Device: abnormal termination error [Location
Check connection with DDI-P
E315- to be detected] image process module
cable(DCON). Replace the main
0561 (PRIO) [Detection timing] when abnormal
controller PCB.
interruption is detected after the operation
has been started.
Fault in communication with the ADF driver Check connection of ADF lattice
PCB cable (cleaning of connecting
E400-
The checksum values of data from the ADF point). Replace ADF driver PCB.
0001
driver PCB are inconsistent 14 times Replace the reader controller
consecutively. PCB.
Check connection of ADF lattice
The statuses of data from the ADF driver cable (cleaning of connecting
E400-
PCB are inconsistent 14 times point). Replace ADF driver PCB.
0002
consecutively. Replace the reader controller
PCB.
Check connection of ADF lattice
cable (cleaning of connecting
E400- SCI serial communication error interrupt is
point). Replace ADF driver PCB.
0003 detected 14 times consecutively.
Replace the reader controller
PCB.
The level of the pressure HP sensor does
not change in a specified period of time.
E413- Replace the pressure motor.
When the pressure motor is activated, the
0001 Replace the pressure HP sensor.
level of the pressure HP sensor does not
change in a specified period of time with the
 10

lead roller opened.

The level of the pressure HP sensor does
not change in a specified period of time.
E413- When the pressure motor is activated, the Replace the pressure motor.
0002 level of the pressure HP sensor does not Replace the pressure HP sensor.
change in a specified period of time with the
lead roller closed.
The ADF installed is not
E490- The ADF installed is not supported.
supported. Replace the DC
0001 Error with an incorrect ADF model
controller PCB.
Replace the finisher controller
E500- fault in communication with the finisher
PCB. Replace the DC controller
0001 (common among all finishers)
PCB.
fault in communication Replace the finisher controller
E503-
fault in communication between finisher and PCB. Replace the saddle
0002
saddle unit controller PCB. Check the cable.

Code Description Remedy

with the finisher (External finisher)
E503-
fault in communication between finisher
0003
and punch unit
fault in the backup memory of the
E505- finisher (common among all finishers)
0001 fault in the data stored in backup
memory
E505- fault in the EEPROM data of the punch
0002 unit
fault in trailing edge assist motor
(External finisher)
E514- The home position sensor does not go
0001 off even when the trailing edge assist
motor has rotated for a specific period of
time.
fault in stack delivery motor (Finisher-
S1)
E514-
When the stack retaining spacer is
0001
returned to home position, the belt
escape home position sensor does not
Replace the finisher controller PCB.
Replace the punch drive PCB. Check
the cable.
Turn off the main power. Check the
wiring of the DC controller PCB and
the finisher controller, and check the
fuse of the 24-V power supply.
Thereafter, turn the main power back
on.
Replace the punch driver PCB.
Replace the finisher controller PCB.
Replace the finisher control PCB.
Replace the trailing edge assist motor
Replace the finisher controller PCB.
Replace the stack delivery motor.
Check the stack delivery drive
mechanism.
 11

go on within 1.5 sec.

fault in trailing edge assist motor
(External finisher)
E514- The home position sensor does not go Replace the finisher control PCB.
0002 on even after the trailing edge assist Replace the trailing edge assist motor
motor has rotated for a specific period of
time.
fault in stack delivery motor (Finisher-
S1) Replace the finisher controller PCB.
E514- When the stack retaining spacer is Replace the stack delivery motor.
0002 shifted from home position, the belt Check the stack delivery drive
escape home position sensor does not mechanism.
go off within 1.5 sec.
Gear change motor error (External
finisher) Replace the finisher controller PCB.
E519-
The home position sensor does not go Replace the gear change motor.
0001
off even when the gear change motor Check the gear change mechanism.
has rotated for a specific period of time.
Gear change motor error (External
finisher) Replace the finisher controller PCB.
E519-
The home position sensor does not go Replace the gear change motor.
0002
on even when the gear change motor Check the gear change mechanism.
has rotated for a specific period of time.
The offset motor or the finisher controller
PCB is faulty. The offset home position
sensor is faulty (Finisher-S1).
Replace the offset motor. Replace the
E520- While the offset motor is in operation,
offset home position sensor. Replace
0001 drive was applied for 1000 msec for
the finisher controller PCB.
movement toward the home position
sensor; however, the offset home
position sensor does not go on.
The offset motor or the finisher controller
PCB is faulty. The offset home position
sensor is faulty (Finisher-S1).
Replace the offset motor. Replace the
E520- While the offset motor is in operation,
offset home position sensor. Replace
0002 drive was applied for 1000 msec for
the finisher controller PCB.
movement away from the home position
sensor; however, the offset home
position sensor does not go off.
Front alignment error (External finisher) Replace the finisher controller PCB.
E530- The home position sensor does not go Replace the front alignment motor.
0001 off even when the front alignment motor Check the front aligning plate drive
has been rotated for a specific period of mechanism. Check the front
 12

time. alignment home position sensor.

Front alignment error (External finisher)
The home position sensor does not go
E530-
on even when the front alignment motor
0002
has been rotated for a specific period of
time.
Rear alignment error (Finisher-S1)
The home position sensor does not go
E530-
on within 2000 msec after the start of
8001
operation when the rear aligning plate is
shifted to home position.
Rear alignment error (Finisher-S1)
The home position sensor does not go
E530-
off within 1000 msec after the start of
8002
operation when the rear aligning plate is
shifted from home position.
Replace the finisher controller PCB.
Replace the front alignment motor.
Check the front aligning plate drive
mechanism. Check the front
alignment home position sensor.
Replace the finisher controlled PCB.
Replace the rear alignment motor.
Check the rear aligning plate drive
mechanism. Check the rear alignment
home position sensor.
Replace the finisher controlled PCB.
Replace the rear alignment motor.
Check the rear aligning plate drive
mechanism. Check the rear alignment
home position sensor.

Code Description Remedy

Stapler error (External finisher)
The home position sensor does not
E531- Replace the finisher controller PCB.
go off even when the stapler motor
0001 Replace the stapler. Check the harness.
has rotated for a specific period of
time.
Stapler error (External finisher)
The home position sensor does not
E531- Replace the finisher controller PCB.
go on even when the stapler motor
0002 Replace the stapler. Check the harness.
has rotated for a specific period of
time.
Stapler error (Finisher-S1)
At time of staple jam recovery, the
E531- Replace the finisher controller PCB.
home position sensor does not go on
8001 Replace the stapler. Check the harness.
with 500 msec after the start of
reverse rotation of the stapler motor.
Stapler error (Finisher-S1)
E531- The home position sensor does not Replace the finisher controller PCB.
8002 go off within 500 msec after the Replace the stapler. Check the harness.
stapler motor has been started.
Stapler shift error (External finisher) Replace the finisher controller PCB.
E532- The home position sensor does not Replace the swing cam motor. Check the
0001 go off even after the stapler shift swing cam home position sensor. Check
motor has rotated for a specific the harness.
 13

period of time.
Stapler shift error (External finisher)
Replace the finisher controller PCB.
The home position sensor does not
E532- Replace the swing cam motor. Check the
go on even when the stapler shift
0002 swing cam home position sensor. Check
motor has rotated for a specific
the harness.
period of time.
Stapler shift error (Finisher-S1)
Replace the finisher controller PCB.
The stapler slide home position
E532- Replace the stapler shift motor. Check
sensor does not go on within 11 sec
8001 the stapler shift home position sensor.
when the stapler is shifted to home
Check the harness.
position.
Stapler shift error (Finisher-S1)
Replace the finisher controller PCB.
The stapler slide home position
E532- Replace the stapler shift motor. Check
sensor does not go off within 1.0 sec
8002 the stapler shift home position sensor.
when the stapler is shifted from
Check the harness.
home position.
Swing cam error (External finisher)
Replace the finisher controller PCB.
The home position sensor does not
E535- Replace the swing cam motor. Check the
go off even when the swing motor
0001 swing cam home position sensor. Check
has rotated for a specific period of
the harness.
time.
Swing cam error (Finisher-S1)
Replace the finisher controller PCB.
The home position sensor does not
E535- Replace the swing cam motor. Check the
go off within 1000 msec after the
0001 swing cam home position sensor. Check
start of operation when the swing
the harness
arm is shifted from home position.
Swing cam error (External finisher)
Replace the finisher controller PCB.
The home position sensor does not
E535- Replace the swing cam motor. Check the
go on even when the swing motor
0002 swing cam home position sensor. Check
has rotated for a specific period of
the harness.
time.
Swing cam error (Finisher-S1)
Replace the finisher controller PCB.
The home position sensor does not
E535- Replace the swing cam motor. Check the
go off within 1.0 sec when the stack
0002 swing cam home position sensor. Check
delivery roller swing arm is moved
the harness
from home position.
Rear alignment error (External
Replace the finisher controller PCB.
finisher)
Replace the rear alignment motor. Check
E537- The home position sensor does not
the rear aligning plate drive mechanism.
0001 go on within 2000 msec after the
Check the rear alignment home position
start of operation when the read
sensor
aligning plate is moved to home
 14

position.
Rear alignment error (External
finisher) Replace the finisher controller PCB.
The home position sensor does not Replace the rear alignment motor. Check
E537-
go off within 1000 msec after the the rear aligning plate drive mechanism.
0002
start of operation when the rear Check the rear alignment home position
aligning plate is moved form home sensor
position.
Front alignment error (Finisher-S1) Replace the finisher controller PCB.
The home position sensor does not Replace the front alignment motor. Check
E537-
go on within 2.0 sec when the front the front aligning plate drive mechanism.
8001
aligning plate is moved to home Check the front alignment home position
position. sensor.
 15

Code Description Remedy

Front alignment error
(Finisher-S1) Replace the finisher controller PCB. Replace
E537- The home position sensor dos the front alignment motor. Check the front
8002 not go off within 1.0 sec when aligning plate drive mechanism. Check the
the front aligning plate is front alignment home position sensor.
shifted from home position.
Upper tray ascent/descent
Replace the No. 1 tray shift motor. Replace
E540- motor error (External finisher)
the finisher controller PCB. Check the tray
0002 Upper tray ascent/descent
ascent/descent mechanism.
motor clock error
E540- Replace the No. 1 tray area sensor PCB.
Area error
0003 Replace the finisher controller PCB.
E540- Check the No. 1 tray closed detecting
Safety switch activation
0004 switch. Replace the finisher controller PCB.
Stack tray motor error
Replace the finisher controller PCB. Replace
(FinisherS1)
E540- the tray ascent/descent motor. Check the
The operation to detect the
8002 stack tray drive mechanism. Check the
paper surface of the stack tray
paper surface sensor.
does not end within 1.0 sec.
Replace the finisher controller PCB. Check
Stack tray motor error
the stack tray upper limit sensor. Check the
(FinisherS1)
E540- stack tray lower limit sensor. Check the
An abnormal combination of
8003 stack tray upper paper surface sensor.
sensor states has been
Check the stack tray lower paper surface
detected.
sensor.
Lower tray ascent/descent
Replace the No. 2 tray shift motor. Replace
E542- motor error (External finisher)
the finisher controller PCB. Check the tray
0002 Lower tray ascent/descent
ascent/descent mechanism
motor clock error
Lower tray ascent/descent
E542- Replace the No. 2 tray shift area sensor
motor error (External finisher)
0003 PCB. Replace the finisher controller PCB.
Area error
Paddle error (Finisher-S1)
The paddle home position Check the paddle motor. Check the paddle
E577-
sensor does not go on within home position sensor. Replace the finisher
8001
1.5 sec when the paddle is controller PCB
shifted to home position.
The paddle home position Check the paddle motor. Check the paddle
E577-
sensor does not go off within home position sensor. Replace the finisher
8002
1.0 sec when the paddle is controller PCB
 16

moved to home position.

Shutter unit error (External
Check the stack edging motor. Check the
finisher)
E584- open/close clutch. Check the shutter home
The shutter open sensor does
0001 position sensor. Replace the finisher
not go off (i.e., the shutter
controller PCB.
does not close).
Shutter unit error (External
Check the stack edging motor. Check the
finisher)
E584- open/close clutch. Check the shutter home
The shutter open sensor does
0002 position sensor. Replace the finisher
not go on (i.e., the shutter
controller PCB.
does not open).
Punch motor error
The punching home position is Check the punch motor. Check the punch
E590-
not detected even when the motor clock sensor. Check the punch driver
0001
puncher motor has been PCB. Replace the finisher controller PCB.
driven for 20 msec.
Punch motor error
The punch home position
Check the punch motor. Check the punch
E590- sensor is not defected even
motor clock sensor. Check the punch driver
0002 after the motor has stopped at
PCB. Replace the finisher controller PCB.
time of punch motor initial
operation.
Punch dust sensor error Check the waste paper case full sensor.
E591-
Error in light-receiving voltage Check the punch driver PCB. Replace the
0001
while light is emitted finisher controller PCB.

Code Description Remedy

Punch dust sensor error
E591-
Error in light-receiving voltage while light
0002
is not emitted
Paper trailing edge sensor/ horizontal
E592- sensor error
0001 Error in light-receiving voltage when light
is emitted (trailing edge sensor)
paper trailing edge sensor/ registration
E592- sensor error
0002 Error in light-receiving voltage when light
is not emitted (trailing edge sensor)
E592- paper trailing edge sensor/ registration
0003 sensor error
Check the waste paper case full
sensor. Check the punch driver PCB.
Replace the finisher controller PCB.
Check the paper trailing edge sensor.
Check the horizontal registration
sensor. Check the punch driver PCB.
Replace the finisher controller PCB.
Check the paper trailing edge sensor.
Check the horizontal registration
sensor. Check the punch drive PCB.
Replace the finisher controller PCB.
Check the paper trailing edge sensor.
Check the horizontal registration
 17

Error in light-receiving voltage when light sensor. Check the punch driver PCB.
is emitted (horizontal registration sensor Replace the finisher controller PCB.
1)
Paper trailing edge sensor/ registration
Check the paper trailing edge sensor.
sensor error
E592- Check the horizontal registration
Error in light-receiving voltage when light
0004 sensor. Check the punch driver PCB.
is not emitted (horizontal registration
Replace the finisher controller PCB.
sensor 1)
Paper trailing edge sensor/ registration Check the paper training edge
sensor error sensor. Check the horizontal
E592-
Error in light-receiving voltage when light registration sensor. Check the punch
0005
is emitted (horizontal registration sensor driver PCB. Replace the finisher
2) controller PCB.
Paper trailing edge sensor/ registration Check the paper training edge
sensor error sensor. Check the horizontal
E592-
Error in light-receiving voltage when light registration sensor. Check the punch
0006
is not emitted (horizontal registration driver PCB. Replace the finisher
sensor 2) controller.
Paper trailing edge sensor/ registration
Check the paper trailing edge sensor.
sensor error
E592- Check the horizontal registration
Error in light-receiving voltage when light
0007 sensor. Check the punch driver PCB.
is emitted (horizontal registration sensor
Replace the finisher controller PCB.
3)
Paper trailing edge sensor/ registration
Check the paper trailing edge sensor.
sensor error
E592- Check the horizontal registration
Error in light-receiving voltage when light
0008 sensor. Check the punch drive PCB.
is not emitted (horizontal registration
Replace the finisher controller PCB.
sensor 3)
Paper trailing edge sensor/ registration
Check the paper trailing edge sensor.
sensor error
E592- Check the horizontal registration
Error in light-receiving voltage when light
0009 sensor. Check the punch driver PCB.
is not emitted (horizontal registration
Replace the finisher controller PCB.
sensor 4)
Paper trailing edge sensor/ registration
Check the paper trailing edge sensor.
sensor error
E592- Check the horizontal registration
Error in light-receiving voltage when light
000A sensor. Check the punch drive PCB.
is not emitted (horizontal registration
Replace the finisher controller PCB.
sensor 4)
Punch shift motor error Check the horizontal registration
E593- The light-receiving voltage home position motor. Check the horizontal
0001 sensor does not go off when light is registration home position sensor.
emitted. Check the punch driver PCB.
 18

Replace the finisher controller PCB.

Check the punch shift mechanism.
Check the horizontal registration
Punch shift motor error motor. Check the horizontal
E593- The light-receiving voltage home position registration home position sensor.
0002 sensor does not go on when light is not Check the punch driver PCB.
emitted. Replace the finisher controller PCB.
Check the punch shift mechanism.
Saddle paper positioning plate error
Check the paper positioning plate
The paper positioning plate home
motor. Check the paper positioning
position sensor does to go on when the
E5F0- plate home position sensor. Replace
paper positioning motor has been driven
0001 the finisher controller PCB. Check the
for 1.33 sec. Paper positioning plate
paper positioning plate drive
motor (M4S)/paper positioning plate
mechanism
home position sensor (P17S)
Saddle paper positioning plate error
Check the paper positioning plate
The paper positioning plate home
motor. Check the paper positioning
position sensor doest not go off when the
E5F0- plate home position sensor. Replace
paper positioning plate motor has been
0002 the finisher controller PCB. Check the
driven for 1 sec. Paper positioning plate
paper positioning plate drive
motor (M4S)/paper positioning plate
mechanism
home position sensor (P17S)

Code Description Remedy

Saddle paper folding error
Check the paper folding motor.
The number of detection pulses of the paper
Check the paper folding motor
E5F1- folding motor clock sensor has dropped
clock sensor. Replace the finisher
0001 below a specific value. Paper folding motor
controller PCB. Check the paper
(M2S)/paper folding motor clock sensor
folding plate drive mechanism.
(P14S)
Saddle paper folding error
Check the paper folding motor.
The state of the paper folding home position
Check the paper folding motor
E5F1- sensor doest not change when the paper
clock sensor. Replace the finisher
0002 folding motor has been driven for 3 sec.
controller PCB. Check the paper
Paper folding motor (M2S)/paper folding
folding plate drive mechanism.
motor clock sensor (P14S)
Saddle guide error Check the guide motor. Check the
The guide home position sensor does not go guide home position sensor.
E5F2-
on when the guide motor has been driven for Replace the finisher controller
0001
0.455 sec. Guide motor (M3S)/guide home PCB. Check the guide drive
position sensor (PI13S) mechanism.
 19

Saddle guide error Check the guide motor. Check the

The guide home position sensor does not go guide home position sensor.
E5F2-
off when the guide motor has been driven for Replace the finisher controller
0002
1 sec. Guide motor (M3S)/guide home PCB. Check the guide drive
position sensor (PI13S) mechanism.
Saddle alignment error
Check the alignment motor.
The aligning plate home position sensor
Check the alignment home
does not go on when the alignment motor
E5F3- position sensor. Check the
has been driven for 0.5 sec. (at time of
0001 aligning plate drive mechanism.
initialization, 1.67 sec.) Alignment motor
Replace the finisher controller
(M5S)/aligning plate home position sensor
PCB.
(PI5S)
Saddle alignment error Check the alignment motor.
The aligning plate home position sensor Check the alignment home
E5F3- does not go off when the alignment motor position sensor. Check the
0002 has been driven for 1 sec. Alignment motor aligning plate drive mechanism.
(M5S)/aligning plate home position sensor Replace the finisher controller
(PI5S) PCB.
Saddle rear stapling error
The stitching home position sensor does not
Replace the stitcher (rear). Check
E5F4- go on when the stitch motor (rear) has been
the harness. Replace the finisher
0001 rotated in reverse for 0.5 sec or more. Stitch
controller PCB.
motor (rear; M6S)/stitching home position
sensor (rear; MS5S)
Saddle rear stapling error
The stitching home position sensor does not
Replace the stitcher (rear). Check
E5F4- go off when the stitch motor (rear) has been
the harness. Replace the finisher
0002 rotated in normal direction for 0.5 sec or
controller PCB.
more. Stitch motor (rear; MS)/stitching home
position sensor (rear; MS5S)
Saddle front stapling error
The stitching home position sensor does not
Replace the stitcher (front). Check
E5F5- go on when the stitch motor (front) has been
the harness. Replace the finisher
0001 rotated in reverse for 0.5 sec or more. Stitch
controller PCB.
motor (front; M7S)/stitching home position
sensor (front; MS7S)
Saddle front stapling error
The stitching home position sensor does not
Replace the stitcher (front). Check
E5F5- go off when the switch motor (front) has
the harness. Replace the finisher
0002 been rotated in normal direction for 0.5 sec
controller PCB.
or more. Stitch motor (front; M7S)/stitching
home position sensor (front; MS7S)
E5F6- Saddle butting error Check the paper butting plate
 20

0001 The paper butting plate home position motor. Check the paper butting
sensor does not go on when the paper plate home position sensor.
butting plate motor has been driven for 0.3 Replace the finisher controller
sec. Paper butting plate motor (M8S)/paper PCB.
butting plate home position sensor (PI14S)
Saddle butting error
The paper butting plate home position Check the paper butting plate
sensor does not go off when the paper motor. Check the paper butting
E5F6-
butting plate motor has been driven for 80 plate home position sensor.
0002
msec or more. Paper butting plate motor Replace the finisher controller
(M8S)/paper butting plate home position PCB.
sensor (PI14S)
Saddle butting error
The number of detection pulses of the paper Check the paper butting plate
E5F6- butting plate motor has dropped below a motor. Check the paper butting
0003 specific value. paper butting plate motor plate motor clock sensor. Replace
(M8S)/paper butting plate motor clock the finisher controller PCB.
sensor (PI1S)
Saddle butting error
Check the paper butting plate
The paper butting plate leading edge sensor
motor. Check the paper butting
E5F6- does not go off when the paper butting plate
plate leading edge sensor.
0004 motor has been driven for 80 msec. Paper
Replace the finisher controller
butting plate motor (M8S)/paper butting plate
PCB.
leading edge sensor (PI15S)
Saddle butting error
Check the paper butting plate
The paper butting plate leading edge sensor
motor. Check the paper butting
E5F6- does not go on when the paper butting plate
plate leading edge sensor.
0005 motor has been driven for 0.3 sec. Paper
Replace the finisher controller
butting plate more (M8S)/paper butting plate
PCB.
leading edge sensor (PI15S)

Code Description Remedy

Saddle connector error
Connect the connector of the
The connector of the paper butting plate home
E5F8- guide home position sensor.
position sensor has been identified as being
0001 Check the harness. Replace
disconnected. Connector of guide home
the finisher controller PCB.
position sensor (PI13S)
Saddle connector error Connect the connector of the
The connector of the paper butting plate home paper butting plate home
E5F8-
position sensor has been identified as being position sensor. Check the
0002
disconnected. Connector of paper butting plate harness. Replace the finisher
home position sensor (PI14S) controller PCB.
 21

Saddle connector error Connect the connector of the

The connector of the paper butting plate paper butting plate leading
E5F8-
leading edge sensor has been identified as edge sensor. Check the
0003
being disconnected. Connector of paper butting harness. Replace the finisher
plate leading edge sensor (PI15S) controller PCB.
Saddle switch error
The inlet cover switch has been identified as
being open for 1 sec or more after the start of
printing or the start of initial rotation with the Check the inlet cover switch.
following sensors identifying their respective Check the inlet cover sensor.
E5F9- covers as being closed: -inlet cover sensor Check the front cover open/
0001 (PI9S) -nt cover open/closed sensor (PI2S) - closed sensor. Check the
delivery cover sensor (PI3S) Or, the front over delivery cover sensor. Replace
switch (MS2S) or the delivery cover switch the finisher controller PCB.
(MS3S) is open. Inlet cover switch
(MS1S)/front cover switch (MS2S)/delivery
cover switch (MS3S)
Saddle switch error
The front cover switch has been identified as
Check the front cover switch.
being open from the start of printing or the start
Check the inlet cover sensor.
of initial rotation with the following sensors
E5F9- Check the front cover open/
identifying their respective covers as being
0002 closed sensor. Check the
closed. -inlet cover sensor (PI9S) -front cover
delivery cover sensor. Replace
open/closed sensor (PI2S) -delivery cover
the finisher controller PCB.
sensor (PI3S) -front cover switch
(MS2S)/delivery cover switch (MS3S)
Saddle switch error
The delivery cover switch has been identified Check the delivery cover
as being open after the start of printing or the switch. Check the inlet cover
start of initial rotation of the host machine with sensor. Check the inlet cover
E5F9-
the following sensors identifying their sensor. Check the front cover
0003
respective covers as being closed: -inlet cover open/closed sensor. Check the
sensor (PI9S) -front cover open/closed sensor delivery cover sensor. Replace
(PI2S) -delivery cover sensor (PI3S) - delivery the finisher controller PCB.
cover switch (MS3S)
There is an error on the hard disk.
[Cause] An HDD detection error has occurred.
The HDD cannot be detected. The HDD does
E602-
not become ready. The HDD returns an error.
0001
[Detection] while boot ROM is in session
BARSAC startup, mounting (usrIde) [Timing of
Detection] once at startup
E602- There is an error on the hard disk.
0002 [Cause] There is no startup file. The program
 22

for the main CPU does not exist on the HDD or

in BOOTDEV/BOOT, and so on. [Detection]
while boot ROM is in use at time of system file
loading (usrIde) [Timing of Detection] once at
startup
There is an error on the hard disk.
[Cause] An HD write abort error has occurred.
E602- The sectors for BOOTDEV on the HD cannot
0003 be read. [Detection] BARSAC (all; at time of
bootable startup) [Timing of Detection] once at
startup
There is an error on the hard disk.
[Cause] A subbootable that matches the PDL
E602- type does not exit in BOOTDEV/BOOT.
0006 [Detection] during loading of sub boot in
oclibroot [Timing of Detection] once at bootable
startup
There is an error on the hard disk.
[Cause] An ICC profile that matches the PDL
type does not exist in BOOTDEV/PDL.
E602-
[Detection] beginning of oclibroot; judgment
0007
based on functions of PDL team that are called
in [Timing of Detection] once at bootable
startup
E602- There is an error on the hard disk.
01XX /DOSDEV is faulty
E602- There is an error on the hard disk.
02XX /FSTDEV is faulty.
E602- There is an error on the hard disk.
03XX /DOSDEV2 is faulty.
E602- There is an error on the hard disk.
04XX /FSTPDEV is faulty.

Code Description Remedy

E602- There is an error on the hard disk.
05XX /DOSDEV3 is faulty.
E602- There is an error on the hard disk.
06XX /PDLDEV is faulty.
E602- There is an error on the hard disk.
07XX /DOSDEV4 is faulty.
 23

E602- There is an error on the hard disk.

08XX /BOOTDEV is faulty.
E602- There is an error on the hard disk.
09XX /DOSDEV5 is faulty.
There is an error on the hard disk.
E602-
There is an error in a partition that cannot
FFXX
be identified.
The image memory is faulty or is
E604- inadequate.
Increase the memory.
0000 The memory size does not match the
model.
There is an error on the HDD.
E609- At startup, the HDD fails to reach a specific Replace the hard disk. Replace
0008 temperature level within a specific period of the DC controller PCB.
time.
There is an error on the HDD.
E609- Replace the hard disk. Replace
At time of sleep recovery, the temperature
0009 the DC controller PCB.
fails to reach a specific level.
E610 The HDD coding key is faulty.
- Check connection of the exhaust
E677- Failure in PS Printer Kit-AA1
fan connector - Replace the
0001 Failure in exhaust fan of PS Printer Kit-AA1
exhaust fan
Failure in PS Printer Kit-AA1 - Check cable connection -
E677-
Abnormal detection with configuration Reinstall system of PS Printer Kit-
0003
check when PS Printer Kit-AA1 is started AA1
Failure in PS Printer Kit-AA1 - Check connection of the
E677-
Failure in CPU cooling fan of PS Printer Kit- connector for cooling CPU -
0004
AA1 Replace CPU cooling fan
Failure in PS Printer Kit-AA1
E677- - Check connection of controller
In the case that other type of controller is
0010 that supports this machine
connected
Failure in PS Printer Kit-AA1
Communication error between - After checking connection, turn
E677-
PS Printer Kit-AA1 and the main controller ON the power again. - Reinstall
0080
of the host machine after PS Printer Kit- system of PS Printer Kit-AA1.
AA1 is started

Code Description Remedy

E710- There is an error in the Check the cable.
 24

0001 initialization of the IPC.

The machine fails to become
ready 3 sec or less after the
IPC chip startup
There is an error in the IPC
communication.
The occurrence of an error
E711-
has been recorded in the Check the cable.
0001
error register of the IPC chip
4 times or more within 1.5
sec.
There is an error in the
communication with the
finisher or 3 Way Unit-A1.
E713- Check the cable. Replace the DC controller PCB.
The communication with the
0000 Replace the finisher controller PCB.
finisher does not resume
within 5 sec after it has been
disrupted.
There is an error in the
communication with the
pedestal.
E716- Check the cable. Replace the DC controller PCB.
After the presence of a
0000 Replace the pedestal drive PCB.
pedestal has been detected,
the communication fails to be
normal for 5 sec.
There is an error in the
communication with the
pedestal.
E716- Install the 3 Way Unit-A1. Replace the DC
When the communication
0010 controller PCB after checking the cable
with the 3 Way Unit-A1 is
faulty after detecting the
connection with the finisher.
There is an error in the
communication with the NE
controller.
Check the cable; thereafter, reset the condition in
E717- The NE controller is not
service mode:
0001 connected at power on,
COPIER>FUNCTION>CLEAR>ERR.
although it was connected
before the power was turned
off because of an error.
There is an error in the Check the cable; thereafter, reset the condition in
E717-
communication with the NE service mode:
0002
controller. COPIER>FUNCTION>CLEAR>ERR.
 25

An IPC error has occurred

while the NE controller is in
operation. There is an open
circuit for the IPC. An error
has occurred, and the IPC
communication remains
disabled.
There is a coin vendor error.
The coin vendor is not
connected when the power is Check the cable; thereafter, reset the condition in
E719-
turned on, although it was service mode:
0001
connected before the power COPIER>FUNCTION>CLEAR>ERR.
was turned off because of an
error.
There is a coin vendor error.
While the coin vendor is in
operation, an IPC error has
occurred, IPC has developed
an open circuit, or an error
Check the cable; thereafter, reset the condition in
E719- preventing recovery of IPC
service mode:
0002 communication has occurred.
COPIER>FUNCTION>CLEAR>ERR.
An open circuit has been
detected in the line for the
pickup/delivery signal. An
illegal signal has been
detected.
There is a coin vendor error.
While the unit price is being Check the cable; thereafter, reset the condition in
E719-
checked at startup, an error service mode:
0003
occurs in the communication COPIER>FUNCTION>CLEAR>ERR.
with the coin vendor.
There is a coin vendor error.
An error has occurred at new
card reader startup. The new
Check the cable; thereafter, reset the condition in
E719- card reader is not connected
service mode:
0011 when the power is turned off,
COPIER>FUNCTION>CLEAR>ERR.
although it was connected
when the power was turned
off.
There is a coin vendor error.
An IPC error has occurred at Check the cable; thereafter, reset the condition in
E719-
new card reader startup. service mode:
0012
There is an IPC open circuit. COPIER>FUNCTION>CLEAR>ERR.
An error has occurred that
 26

prevents recovery of IPC

communication.
1. Check the connection of the cable for the card
reader (connector disconnected, cable cut);
There is a coin vendor error.
thereafter, reset the condition in service mode:
Error in communication at
COPIER > FUNCTION > CLEAR > ERR. 2.
E719- card reader (serial) startup
Execute the following items in service mode after
0031 Communication with the card
removing the card reader, and then install the
reader cannot be started at
card reader again. - COPIER > FUNCTION >
startup.
CLEAR > CARD - COPIER > FUNCTION >
CLEAR > ERR
There is a coin vendor error.
Error in communication after
Check the connection of the cable for the card
card reader (serial) startup
E719- reader (connector disconnected, cable cut);
Communication with the card
0032 thereafter, reset the condition in service mode:
reader is available at startup,
COPIER > FUNCTION > CLEAR > ERR.
and then becomes
unavailable.
There is a PDL software
E730- error. 1. Execute PDL resetting. 2. Turn on the power
1001 An initialization error has once again.
occurred.

Code Description Remedy

There is a PDL software error.
E730-
An error that may be critical to the system
100A
(e.g., failed initialization) has occurred.
There is a PDL software error.
E730-
There is an error in the communication
9004
(PAI) with an external controller.
There is a PDL software error.
E730-
There is a fault in the connector of the
9005
vide cable to the external controller.
There is a PDL software error.
E730-
The PDL board does not respond. A
A006
subbootable is faulty or absent.
1. Execute PDL resetting. 2. Turn on
the power once again.
1. Turn on the power once main. 2.
Check the connection of the open I/F
board and the cable. 3. Replace the
board for the external controller open
I/F. 4. Replace the main board.
1. Turn on the power once main. 2.
Check the connection of the open I/F
board and the cable. 3. Replace the
board for the external controller open
I/F. 4. Replace the main board.
1. Execute PDL resetting. 2. Turn on
the power once again. 3. Check the
connection of the SURF board. 4.
Re-install the firmware. 5. Replace
 27
There is a PDL software error.
E730- There is a mismatch between the control
A007 software of the machine and the PDL
control software in regard to version.
E730- There is a PDL software error.
B013 There is corruption in the font data.
There is an error in the communication
E732-
with the scanner
0001
There is a DDI-S communication error.
There is an error in the communication
E732-
with the scanner
0010
Fault in detection of DDI-S Vsync signal
There is an error in the communication
with the scanner
A scanner is first detected from
E732- the printer model. (Not an error code but
9999 only the message 'Turn the main power
switch OFF&ON again' is displayed on
the users screen. The error is recorded
in service mode > DISPLAY > ERR
There is an error in the communication
E733- with the printer
0000 At startup, communication with
the printer fails
There is an error in the communication
E733-
with the printer
0001
There is a DDI-P communication error
the main board.
1. Execute PDL resetting. 2. Turn on
the power once again. 3. Execute
system formatting (all), and reinstall
the system.
1. Turn on the power once again. 2.
Re-install the software. 3. Execute
system formatting (all), and reinstall
the system.
1. Check the connector used to
connect the scanner. 2. Check the
power supply of the scanner (to see
if initialization takes place at startup).
3. Replace the reader controller,
scanner board, or main board as
necessary.
1. Check the connector used to
connect the scanner. 2. Check the
power supply of the scanner (to see
if initialization takes place at startup).
3. Replace the reader controller,
scanner board, or main board as
necessary.
Turn the main power switch off/on
1. Check the connector used to
connect to the printer. 2. Check the
power supply of the printer (to see if
initialization takes place at startup).
3. Replace the DC controller or the
main board.
1. Check the connection with
the printer. 2. Check the power
supply of the printer(to see if
initialization takes place at startup).
3. Replace the DC controller or the
main board.
 28

1. Check the connection with

the printer. 2. Check the power
There is an error in the communication
E733- supply of the printer(to see if
with the printer
0010 initialization takes place at startup).
Fault in detection of DDI-P Vsync signal
3. Replace the DC controller or the
main board.
2. Check the power supply of
There is an error in the communication
E733- the printer (to see if initialization
with the printer
0020 takes place at startup). 3. Replace
Error in DDI-P communication
the DC controller or the main board.
1. Check the connection with
the printer. 2. Check the power
There is an error in the communication
E733- supply of the printer(to see if
with the printer
0021 initialization takes place at startup).
Error in DDI-P communication
3. Replace the DC controller or the
main board.
E740- There is an error on the Ether board.
Replace the LAN card.
0002 The MAC address is illegal.

Code Description Remedy

There is an error in the DDI
Disconnect and then connect the flexible
communication.
cable used to connect the reader unit and
E743- An SCI error has occurred. The
the printer unit. Replace the following as
0000 received data is faulty. A reception
necessary: flexible cable, reader
timeout condition has occurred. An
controller PCB, main controller PCB.
SEQ timeout error has occurred.
There is an error in the language
file/boot ROM.
E744- Download a language file of the correct
The version of the language file on
0001 version.
the HDD and that of the bootable do
not match.
There is an error in the language
E744- file/boot ROM. Download a language file of the correct
0002 The size of the language file on the version.
HDD is too large.
There is an error in the language
file/boot ROM.
E744- Download a language file of the correct
There is no language file on the HDD
0003 version.
indicated by config.txt for a
switchover.
E744- There is an error in the language Download a language file of the correct
 29

0004 file/boot ROM. version.

An attempt to switchover to a
language on the HDD fails.
There is an error in the language
E744- file/boot ROM. Replace the boot ROM with one of the
1000 The boot ROM that is mounted is of model in question.
the wrong type
There is an error in the language
E744- file/boot ROM. Replace it with a software ID of the
2000 The engine ID indicated by the correct model.
software ID is illegal.
There is an error in the language
E744- file/boot ROM. Confirm and correct the installed memory
3xxx Disagreement between the installed and the boot ROM.
memory and the boot ROM
There is a fault on the TokenRing
1. Disconnect and then connect the
E745- board.
TokenRing board. 2. Replace the
0001 An attempt at PCI initialization has
TokenRing board.
failed.
There is a fault on the TokenRing
E745-
board. 1. Replace the TokenRing board.
0002
The MAC address is faulty.
There is a fault on the TokenRing
board.
E745-
There is an error in the 1. Replace the TokenRing board.
0003
acquisition/setting of board
information.
1. Check the connection of the cable. 2.
There is a fault on the TokenRing
E745- Replace the cable. 3. Check the power
board.
0004 source of the MAU. 4. Replace the MAU.
There is a connection error.
5. Replace the TokenRing board.
There is a fault on the TokenRing
E745-
board.
0005
Other Errors
The accessories board is of the
E746- wrong type. Replace the UFR board of the correct
0003 At startup, a board for a different type (model).
model has been detected.
There is a mismatch between
E748-
controller board and SDRAM size. Replace the main controller PCB.
2000
An error occurs when accessing the
 30

chip on the main controller PCB.

Code Description Remedy

There is a mismatch between
E748- controller board and SDRAM size. 1. Unplug/plug in the memory. 2.
2001 An error occurs when accessing the Replace the main controller PCB.
memory on the main controller PCB.
There is a mismatch between
E748- controller board and SDRAM size.
- Replace the main controller PCB.
4910 A controller board that does not
match the product is defected.
Error in power supply cooling fan
- Disconnect and then connect the
Failure in power supply cooling fan
E804- connector (J303) on DC controller PCB. -
(while the fan is not working) When
0000 Replace the power supply cooling fan -
lock signal is detected for 5 sec while
Replace DC controller PCB
the fan is stopped.
Error in power supply cooling fan
- Disconnect and then connect the
Failure in rotation of power supply
E804- connector (J303) on DC controller PCB. -
cooling fan When lock signal failed to
0001 Replace the power supply cooling fan -
be detected for 5 sec while the fan is
Replace DC controller PCB
driven.
There is a fan error.
E805- Failure in heat exhaust fan (front) - Replace the heat exhaust fan (front) -
0000 (FM2) When lock signal is detected Replace DC controller PCB.
for 5 sec while the fan is stopped.
There is a fan error.
Failure in rotation of heat exhaust fan
E805- - Replace the heat exhaust fan (front) -
(front) (FM2) When lock signal failed
0001 Replace DC controller PCB
to be detected for 5 sec while the fan
is driven.
There is a fan error.
E805- Failure in heat exhaust fan (rear) - Replace the heat exhaust fan (rear) -
0002 (FM1) When lock signal is detected Replace DC controller PCB
for 5 sec while the fan is stopped.
There is a fan error.
Failure in rotation of heat exhaust fan
E805- - Replace the heat exhaust fan (rear) -
(rear) (FM1) When lock signal failed
0003 Replace DC controller PCB
to be detected for 5 sec while the fan
is driven.
E911 Error in memory leak
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