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Canon iRC1020 Trouble Error Codes


Error in start-up of fixing
assembly
When 1 sec passed after
E000-
energization of the heater, the
0000
detected temperature of the
main thermistor is not 5 deg C
or more (0 deg C at power on).
Error in overheating of fixing
assembly
The status where the detected
E001- temperature of the main
0000 thermistor is 225 deg C
(approx. 0.84V equivalent) or
more is detected for 0.5
continuous sec or more.
Error in overheating of fixing
assembly
The status where the detected
E001- temperature of the sub
0001 thermistor is 245 deg C
(approx. 2.12V equivalent) or
more is detected for 0.5
continuous sec or more.
Error in abnormally low
temperature of fixing assembly
The status where the detected
E003- temperature of the main
0000 thermistor is 100 deg C
(approx. 2.60V equivalent) or
less is detected for 0.5
continuous sec or more.
Error in abnormally low
temperature of fixing assembly
The status where the detected
temperature of the sub
E003-
thermistor is less than 100 deg error in DC controller
0001
C (approx. 0.38V equivalent) is PCB.
detected 0.5 continuous sec or
more after energization of the
heater.
Error in fixing power supply
drive circuit
E004-
Cannot detect the zero cross
0000
signal for the specified period
or more.
E012- Error in activation of motor
0000 When 3.5 sec passed after
2
- Check of the connector
Disconnection of main
of the low-voltage power
thermistor,
supply PCB -
disconnection of fixing
Replacement of fixing
heater, error in DC
sleeve unit - Replacement
controller PCB.
of DC controller PCB
- Check of the connector
of the low-voltage power
Error in main thermistor,
supply PCB -
error in DC controller
Replacement of fixing
PCB.
sleeve unit - Replacement
of DC controller PCB
- Check of the connector
of the low-voltage power
Error in sub thermistor,
supply PCB -
error in DC controller
Replacement of fixing
PCB.
sleeve unit - Replacement
of DC controller PCB
Error in low-voltage
- Replacement of low-
power supply PCB,
voltage power supply PCB
disconnection of main
- Replacement of fixing
thermistor, error in DC
sleeve unit - Replacement
controller PCBor 20
of DC controller PCB
msec.
- Check of the connector
of the low-voltage power
Error in sub thermistor,
supply PCB -
Replacement of fixing
sleeve unit - Replacement
of DC controller PCB
Error in fixing control - Replacement of low-
circuit block. voltage power supply PCB
Error in ETB motor, error - Replacement of ETB
in DC controller PCB. motor - Replacement of
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activation of ETB motor, the DC controller PCB

cycle of ETB motor speed
detection signal does not
become its specified value.
Error in activation of motor
After ETB motor speed
- Replacement of ETB
E012- detection signal became the Error in ETB motor, error
motor - Replacement of
0001 specified value of the cycle, it in DC controller PCB
DC controller PCB
exceeds the specified cycle for
2 continuous sec or more.
Error in activation of motor Y
When 2.5 sec passed after
Error in drum motor, - Replacement of drum
E012- activation of the yellow drum
error in DC controller motor - Replacement of
0002 motor, the cycle of drum motor
PCB. DC controller PCB
speed detection signal does
not become its specified value.
Error in activation of motor Y
After the yellow drum motor
Error in drum motor, - Replacement of drum
E012- speed detection signal became
error in DC controller motor - Replacement of
0003 the specified value of the cycle,
PCB. DC controller PCB
it exceeds the specified cycle
for 2 continuous sec or more.

Code Description Causes Remedy

Error in activation of motor
M
When 2.5 sec passed after
Cause Error in drum - Replacement of drum motor -
E012- activation of the magenta
motor, error in DC Replacement of DC controller
0004 drum motor, the cycle of
controller PCB. PCB
drum motor speed
detection signal does not
become its specified value.
Error in activation of motor
M
After the magenta drum
motor speed detection - Replacement of drum motor -
E012- Error in drum motor, error
signal became the specified Replacement of DC controller
0005 in DC controller PCB.
value of the cycle, it PCB
exceeds the specified cycle
for 2 continuous sec or
more.
Error in activation of motor - Replacement of drum motor -
E012- Error in drum motor, error
C Replacement of DC controller
0006 in DC controller PCB.
Description When 2.5 sec PCB
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passed after activation of

the cyan drum motor, the
cycle of the drum motor
speed detection signal does
not become its specified
value.
Error in activation of motor
C
After the cyan drum motor
- Replacement of drum motor -
E012- speed detection signal Error in drum motor, error
Replacement of DC controller
0007 became the specified value in DC controller PCB.
PCB
of the cycle, it exceeds the
specified cycle for 2
continuous sec or more.
Error in activation of motor
Bk
When 2.5 sec passed after
- Replacement of drum motor -
E012- activation of the black drum Error in drum motor, error
Replacement of DC controller
0008 motor, the cycle of the drum in DC controller PCB.
PCB
motor speed detection
signal does not become its
specified value.
Error in activation of motor
Bk
After the black drum motor
- Replacement of drum motor -
E012- speed detection signal Error in drum motor, error
Replacement of DC controller
0009 became the specified value in DC controller PCB.
PCB
of the cycle, it exceeds the
specified cycle for 2
continuous sec or more.
Error in activation of fixing
motor
When 2.5 sec passed after
- Replacement of fixing motor -
E014- activation of fixing motor, Error in fixing motor, error
Replacement of DC controller
0000 the cycle of the fixing motor in DC controller PCB.
PCB
speed detection signal does
not become its specified
value.or more.
Error in activation of fixing
motor
After the fixing motor speed
- Replacement of fixing motor -
E014- detection signal became Error in fixing motor, error
Replacement of DC controller
0001 the specified value of the in DC controller PCB.
PCB
cycle, it exceeds the
specified cycle for 2
continuous sec or more.ore.
E015- Failure in developing Developing Check the developing
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0000 disengagement disengagement disengagement mechanism.

Developing cylinder
disengagement mechanism
does not function correctly.
Error in density sensor
E020- Cannot receive enough
0000 light when detecting image
density.
mechanism fault, Replace developing
developing disengagement disengagement solenoid.
solenoid fault, developing Replace developing
disengagement sensor disengagement sensor.
fault, DC controller PCB Replace DC controller PCB.
fault.
- Replacement of ETB unit -
Error in high-voltage joint
Dirt on density sensor, (Check high-voltage joint for
error in density sensor, each color, and each joint to
error in DC controller PCB, high-voltage PCB) -
error in toner cartridge Replacement of DC controller
- Replacement of toner
cartridge

Code Description Causes Remedy

Toner level sensor
Memory controller PCB
failure - Replace toner cartridge - Replace
E024- assembly fault, DC
Failure output from memory controller PCB - Replace
0000 controller PCB assembly
the toner level DC controller PCB
fault, toner cartridge fault.
sensor (Yellow).
Toner level sensor
Cause Memory controller
failure - Replace toner cartridge - Replace
E024- PCB assembly fault, DC
Failure output from memory controller PCB - Replace
0001 controller PCB assembly
the toner level DC controller PCB
fault, toner cartridge fault.
sensor (Magenta).
Toner level sensor
Memory controller PCB
failure - Replace toner cartridge - Replace
E024- assembly fault, DC
Failure output from memory controller PCB - Replace
0002 controller PCB assembly
the toner level DC controller PCB
fault, toner cartridge fault.
sensor (Cyan).
Toner level sensor
Memory controller PCB
failure - Replace toner cartridge - Replace
E024- assembly fault, DC
Failure output from memory controller PCB - Replace
0003 controller PCB assembly
the toner level DC controller PCB
fault, toner cartridge fault.
sensor (Black).
Error in
environment
Environment sensor fault,
E066- sensorbly - Replace environment sensor -
DC controller PCB assembly
0000 Failure in Replace DC controller PCB
fault.
environment
sensor.
E078- Error in primary Terminal assembly fault, - Replace ETB estrangement
0000 transfer transfer roller estrangement solenoid - Replace ETB unit -
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estrangement unit solenoid fault, EBT unit fault, Terminal assembly fault (check on
Primary transfer high-voltage power PCB every contact between the terminals
estrangement unit assembly fault. of each color and the high voltage
does not function PCB assembly)
properly.
Error in scanner
motor, laser unit,
Laser scanner unit fault, DC
E100- BD - Replace laser scanner unit -
controller PCB assembly
0000 Yellow scanner Replace DC controller PCB
fault.
assembly
malfunction.
Error in scanner
motor, laser unit,
Laser scanner unit fault, DC
E100- BD - Replace laser scanner unit -
controller PCB assembly
0001 Magenta scanner Replace DC controller PCB
fault.
assembly
malfunction.
Error in scanner
motor, laser unit,
Laser scanner unit fault, DC
E100- BD - Replace laser scanner unit -
controller PCB assembly
0002 Cyan scanner Replace DC controller PCB
fault.
assembly
malfunction.
Error in scanner
motor, laser unit,
Laser scanner unit fault, DC
E100- BD - Replace laser scanner unit -
controller PCB assembly
0003 Black scanner Replace DC controller PCB
fault.
assembly
malfunction.

Code Description Causes Remedy

Error in scanner motor,
E100- laser unit, BD laser scanner unit fault, DC - Replace laser scanner unit -
0004 Failure output of a controller PCB fault. Replace DC controller PCB
magenta BD signal
Error in scanner motor,
E100- laser unit, BD laser scanner unit fault, DC - Replace laser scanner unit -
0005 Failure output of a controller PCB fault. Replace DC controller PCB
magenta BD signal
Error in CPR sensor Dirty color displacement Replace ETB unit - Terminal
Cannot detect color detection sensor, color assembly fault (check on every
E194- displacement detection displacement detection contact between the terminals
0000 pattern, detected results sensor fault, DC controller of each color and the high
fall outside the PCB assembly fault, toner voltage PCB assembly) -
acceptable range. cartridge fault. Replace DC controller PCB -
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Replace toner cartridge

Error in DCON ROM
Updating the ROM on
E196-
the DC controller PCB - Replace DC controller PCB
0001
assembly has been
failed.
E197- Internal communication - Replace DC controller PCB -
0000 error Replace video controller PCB
DC controller memory
E198- malfunction DC controller PCB - Replace DC controller PCB
0000 DC controller memory assembly fault. assembly
malfunction.
The CCD unit moves - Replace reader HP sensor. -
E202- Reader HP sensor fault
backward, but does not Replace reader motor sensor. -
0001 Reader HP outward fault.
move to the home position. Replace reader unit.
Reader HP sensor fault The CCD unit moves - Replace reader HP sensor. -
E202-
Reader HP homeward forward, but does not move Replace reader motor sensor. -
0002
fault to the home position. Replace reader unit.
Error in light intensity of
E225- the lamp.
Replace reader unit.
0000 Decrease of light
intensity of the lamp.
EEPROM access error
E248- EEPROM data cannot be
Error at EEPROM Replace reader unit.
0001 read at power-on.
power-on

Code Description Causes Remedy

EEPROM access
E248- error EEPROM writing cannot be
Replace reader unit.
0002 Error in EEPROM performed.
writing
EEPROM access
EEPROM reading cannot be
E248- error
performed after writing is Replace reader unit.
0003 Error in EEPROM
performed.
reading after writing
EEPROM access
E248- error EEPROM register writing cannot
Replace reader unit.
0004 Error in EEPROM be performed.
register writing
Main controller PCB
- Check the connection of
E351- fault
Main controller PCB fault. main controller PCB. -
0000 Internal error of the
Replace main controller PCB.
main controller PCB
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- Disconnection from the card

reader has been detected since
Communication - Check the connectors of the
communication started after
error of options card reader and image
confirmation of normal connection
E719- Erroneous processor PCB. - Replace the
to the card reader (after power-on).
0000 communication with card reader for normal
- A serial communication error has
card reader (serial connection. - Replace the
occurred. (The serial
communication) image processor PCB.
communication error cannot be
recovered.)
- Disconnection from the coin - Check the connection
vendor has been detected since between the image processor
Communication
communication started after PCB and serial PCB. - Check
error of options
confirmation of normal connection the connectors of the serial
E719- Erroneous
to the coin vendor (after power-on). PCB and coin vendor for
0002 communication with
- A serial communication error has normal connection. - Replace
coin vendor (serial
occurred. (The serial the serial PCB. - Check the
communication)
communication error cannot be coin vendor. - Replace the
recovered.) image processor PCB.
Language file/boot
ROM/USB memory
E744- The language file version does not Download a language file of
error
0001 match Bootable. the correct version.
Language file
version error
Language file/boot
ROM/USB memory
E744- The language file is longer than the Download a language file of
error
0002 permitted size. the correct version.
Language file size
error
Language file/boot
ROM/USB memory
E744- The language file version does not Download a language file of
error
0003 match Bootable. the correct version.
Language file
version error
Language file/boot
ROM/USB memory
E744- Download a language file of
error Reading of language file is invalid.
0004 the correct version.
Language file read
error

Code Description Causes Remedy

Error in power supply fan
E804- The fan lock detection signal is
0000 input for about 10 sec or longer
continuously.
E805- Error in duplexing fan/CPU fan
- Replace the power
Power supply fault, DC
supply fan - Replace the
controller PCB fault.
DC controller PCB
Duplexing fan fault, - Replace the duplexing

0005 The duplexing fan lock detection
signal is input for about 10 sec or
longer continuously.
Error in pressure release
mechanism
E840-
Although passing 2.5 sec from the
0000
start of HP control, HP (pressure
condition) cannot be controlled.
9
DC controller PCB fan - Replace the DC
fault. controller PCB
- Replace the fixing drive
Fixing drive assembly
assembly - Replace the
fault, fixing pressure
fixing pressure release
release cam fault.
cam