Canon IR Advance 4045 Trouble Error Codes

1
Canon iR Advance 4045 Trouble Error Codes List

2
Code Description Remedy

1. Go through the following to clear the
error: COPIER> FUNCTION> CLEAR>
ERR; and then turn OFF and then ON
Fixing temperature abnormal rise
the power. 2. Check connection of the
The temperature detected by the
E000- Connectors (Thermistor Connector:
main thermistor does not rise to
0001 J2063/J2510/J214, AC Connector: J105).
the specified value during startup
3. Replace the Fixing Main Thermistor
control.
(Film Unit). 4. Replace the Fixing Main
Unit. 5. Replace the DC Controller PCB
(UN2).
Fixing unit temperature rise
detection
The reading of the main thermistor
is 250 deg C or more continuously
for 200 msec.
(UN2).
Fixing unit temperature rise 1. Go through the following to clear the
detection error: COPIER> FUNCTION> CLEAR>
E001-
The hardware circuit detects ERR; and then turn OFF and then ON
0001
overheating of the main or sub the power. 2. Replace the DC Controller
thermistor for 30 msec. PCB (UN2).
Fixing unit temperature rise
detection
The reading of the sub thermistor
is 295 deg C or more continuously
for 200 msec.
(UN2).
Fixing unit temperature insufficient 1. Go through the following to clear the
rise error: COPIER> FUNCTION> CLEAR>
1. The reading of the main ERR; and then turn OFF and then ON
E002-
thermistor is less than 115 deg C the power. 2. Check connection of the
0000
continuously for 400 msec 2.5 sec Connectors (Thermistor Connector:
after it has indicated 100 deg C. 2. J2063/J2510/J214, AC Connector: J105).
The reading of the main thermistor 3. Replace the Fixing Main Thermistor
3
is less than 150 deg C (Film Unit). 4. Replace the Fixing Main
continuously for 400 msec 1.3 sec Unit. 5. Replace the DC Controller PCB
after it has indicated 140 deg C. (UN2).
Low fixing temperature detection
after standby
The reading of the main thermistor
is less than 100 deg C
continuously for 200 msec or more.
(UN2).
Thermistor disconnection detection
1. Check connection of the Connector
error
E004- (J2063/J2510/J214). 2. Replace the Film
When disconnection is detected
0000 Unit. 3. Replace the Fixing Main Unit. 4.
with connector for 30 sec
Replace the DC Controller PCB (UN2).
continuously.
Unstable rotation of the Main Motor
(M1) 1. Check connection of the Connector
E010- Detection is executed every 100 (J2002/J2255/J203). 2. Replace the Main
0001 msec after the start of motor Motor (M1). 3. Replace the DC Controller
rotation; however, the drive PCB (UN2).
detection signal is absent for 2 sec.
Unstable rotation of the Main Motor
(M1) 1. Check connection of the Connector
E010- During motor rotation, detection is (J2002/J2255/J203). 2. Replace the Main
0002 executed every 100 msec; Motor (M1). 3. Replace the DC Controller
however, the drive signal is absent PCB (UN2).
5 times in sequence.
Unstable rotation of the Fixing
Motor (M2) 1. Check connection of the Connector
E014- Detection is executed every 100 (J2001/J203). 2. Replace the Fixing
0001 msec after the start of motor Motor (M2). 3. Replace the DC Controller
rotation; however, the drive PCB (UN2).
detection signal is absent for 2 sec.
Unstable rotation of the Fixing
Motor (M2) 1. Check connection of the Connector
E014- During motor rotation, detection is (J2001/J203). 1. Replace the Fixing
0002 executed every 100 msec; Motor (M2). 2. Replace the DC Controller
however, the drive signal is absent PCB (UN2).
5 times in sequence.
E020- The path between the sub hopper 1. Check the rotation of hopper motor
4
0000 and the developing assembly is gear. (If rotating, false detection by the
clogged with toner. sensor is doubted. Feed the toner to the
The Developing Assembly Toner developing unit in service mode:
Sensor (S25) detects the absence COPIER > FUNCTION > INSTALL >
of toner, while the Sub Hopper TONER-S.) 2. Replace the Developing
Toner Sensor (S26) detects the Assembly Toner Sensor (S25). 3.
presence of toner. With the Replace the Sub Hopper Toner Sensor
Developing Cylinder Clutch (CL3) (S26). 4. Replace the DC Controller PCB
turned on, the hopper feed screw (UN2).
motor (M16) is rotated for 1 sec
intermittently 194 times; still, the
Developing Assembly Toner
Sensor (S25) does not detect the
presence of toner. * Error occurs
after the delivery if a paper in
passage exists.
The connector of Developing
Assembly Toner Sensor (S25) is
disconnected.
The Developing Assembly Toner
E024- (J2013/J209). 2. Replace the Developing
Sensor (S25) connection detection
0000 Assembly Toner Sensor (S25). 3.
signal is absent for 100 msec 10
times in sequence. * Error occurs
passage exists.
The Developing Assembly Toner
Sensor (S25) is disconnected.
<At LOW SPEED> The Developing
Assembly Toner Sensor (S25) ON
counter is checked every 2.5
seconds, and the counter
increments 1 count every 25 times 1. Check connection of the Connector
E024- when the sensor goes on, and 300 (J2013/J209). 2. Replace the Developing
0001 counts are reached. <At HIGH Assembly Toner Sensor (S25). 3.
SPEED> The Developing Replace the DC Controller PCB (UN2).
Assembly Toner Sensor (S25) ON
counter is checked every 1.5
seconds, and the counter
increments 1 count every 15 times
when the sensor goes on, and 300
counts are reached.
The connector of Sub Hopper 1. Check connection of the Connector
E025- Toner Sensor (S26) is (J2115/J2503/J207). 2. Replace the Sub
0000 disconnected. Hopper Toner Sensor (S26). 3. Replace
The Sub Hopper Toner Sensor the DC Controller PCB (UN2).
5
(S26) connection detection signal

is absent for 100 msec 10 times in
sequence. * Error occurs after the
delivery if a paper in passage
exists.

Failure of the Bottle Motor (M17)
When the disconnection status of
the bottle motor (M17) is detected
15 times or more continuously
with the 100ms cycle during the 1. Check connection of the Connector
E025- intermittent rotation When the (J2216/J2503/J207). 2. Replace the Bottle
0001 disconnection status of the bottle Motor (M17). 3. Replace the DC Controller
motor (M17) is detected 75 times PCB (UN2).
continuously with the 100ms
cycle during the continuous
rotation * Error occurs after
delivering the remaining paper.
Failure of NE Controller Counter
E032-
Detection of open circuit of count Disconnection of cable.
0001
pulse signal.
Failure of the Polygon Motor
(M11)
The Polygon Motor (M11) speed
lock signal does not indicate a
E110- (J1/J7/J10/J21/J208/ J8142/J8143). 2.
locked state a specific period of
0001 Replace the Laser Scanner Unit. 3.
time after the Polygon Motor
(M11) has been started. * The
same condition is detected after
the error retry is performed.
Failure of the Polygon Motor
(M11)
The speed lock signal indicates a
deviation 10 times in sequence at
E110- (J1/J7/J10/J21/J208/ J8142/J8143). 2.
intervals of 100 msec after the
0002 Replace the Laser Scanner Unit. 3.
signal has indicated a locked
state. * The same condition is
detected after the error retry is
performed.
Failure of the Polygon Motor 1. Check connection of the Connector
E110-
(M11) (J1/J7/J10/J21/J208/ J8142/J8143). 2.
0003
The Polygon Motor (M11) speed Replace the Laser Scanner Unit. 3.
6
lock signal does not indicate a Replace the DC Controller PCB (UN2).
locked state for 6.5 sec. after a
switchover is made from low to
normal speed or for 8 sec. after a
switchover is made from normal
to low speed. * The same
condition is detected after the
error retry is
Error in EEPROM access
20 retries failed after error
E196- occurred during communication
0000 with EEPROM. * Error occurs
passage exists.g
Main ROM reading/writing error
E196-
The main ROM reading or writing Replace the DC controller PCB (UN2).
0001
error occurs.
Option ROM reading/writing error
E196-
The option ROM reading or Replace the DC controller PCB (UN2).
0002
writing error occurs.
Error in communication of Laser
Driver PCB Communication time
out error between DC Controller
1. Check the cable. 2. Replace the Laser
PCB and Main Controller PCB 2
E197- Scanner Unit. 3. Replace the DC
Communication error with image
0000 Controller PCB (UN2). 4. Replace the
PCB (For factory)
Main Controller PCB 2 (UN14)
Communication time out error
between DC Controller PCB and
Main Controller PCB 2
Error in communication of Laser
Driver PCB 1. Check the cable. 2. Replace the Laser
E197-
Communication error with image Scanner Unit. 3. Replace the DC
0001
PCB for factory (Serial Controller PCB (UN2).
communication error)
1. Disconnect and then connect the
flexible cable(Reader Controller PCB
There is an error in the detection
(UN4)-Main Controller PCB 2 (UN14)). 2.
of the CCD home position.
E202- Replace the flexible cable. 3. Replace the
The attempt to detect the home
0001 CCD HP sensor (S11). 4. Replace the
position fails when the CCD is
Polygon Motor (M11). 5. Replace the
moved forward.
Reader Controller PCB (UN4). 6. Replace
the Main Controller PCB 2 (UN14).
E202- There is an error in the detection 1. Disconnect and then connect the
7
0002 of the CCD home position. flexible cable(Reader Controller PCB

The attempt to detect the home (UN4)-Main Controller PCB 2 (UN14)). 2.
position fails when the CCD is Replace the flexible cable. 3. Replace the
moved back. CCD HP sensor (S11). 4. Replace the
Polygon Motor (M11). 5. Replace the
Reader Controller PCB (UN4). 6. Replace
the Main Controller PCB 2 (UN14).
The light intensity of the CCD is
flexible cable. 2. Replace the flexible
faulty.
E225- cable. 3. Replace the CCD Unit. 4.
The light intensity of the CCD
0000 Replace the Reader Controller PCB
during shading is under the
(UN4). 5. Replace the Main Controller
specified level.
PCB 2 (UN14).
The reader unit power supply
1. Disconnect and then connect the power
E227- (24V) is faulty.
supply harness connector. (J504/J3/J114)
0001 At time of power-on, the 24V port
2. Replace the Power Supply PCB (UN1).
is off.
supply harness connector.(J504/J3/J114)
0002 At the start of a job, the 24V port
2. Replace the Power Supply PCB (UN1).
is off.

supply harness connector.(J504/J3/J114) 2.
0003 At the end of a job, the 24V port is
Replace the Power Supply PCB (UN1).
off.
E227- (24V) is faulty
supply harness connector.(J504/J3/J114) 2.
0004 When a load is being driven, the
Replace the Power Supply PCB (UN1).
24V port is off.
Error in controller communication
E240- The serial communication error 1. Check the Connectors. 2. Replace the
0000 such as parity error or overrun DC Controller PCB (UN2).
error is constantly detected.
Error in controller communication
E240- The serial communication error 1. Check the Connectors. 2. Replace the
0001 such as parity error or overrun DC Controller PCB (UN2).
error is detected while printing.
E246-
System error Contact to the sales companies.
0001
8
E246-
0002
E246-
0003
E247-
0001
E247-
0002
E247-
0003
E247-
0004
1. Disconnect and then connect the flexible
EEPROM error of the CCD unit
E248- cable(CCD unit- Reader Controller PCB
An error has occurred at power-
0001 (UN4)). 2. Replace the flexible cable. 3.
on.
Replace the CCD unit.
An error has occurred during write
operation
An error has occurred during read
operation following write operation.
Error in Zero Cross
Zero Cross failed to be detected
1. Check the Connectors. (J113/J202) 2.
E261- for 500ms or more while the relay
Replace the Power supply PCB (UN1). 3.
0000 was ON. * The same condition is
performed.

cable(Reader Controller PCB (UN4)-Main Controller
Reading unit
PCB 2 (UN14)). 2. Disconnect and then connect the
E280- communication error
flexible cable(CCD unit- Main Controller PCB 2
0003 Reading error after
(UN14)). 3. Replace the flexible cable. 4. Replace the
writing.
Reader Controller PCB (UN4). 5. Replace the Main
Controller PCB 2 (UN14).
9
E315- Codec error

Replacement of the Main Controller PCB.
0007 JBIG encode error.
E315- Codec error 1. Replace the SDRAM. 2. Replace the HDD. 3.
000d JBIG decode error Replace the Main Controller PCB
E315- Codec error 1. Replace the SDRAM. 2. Replace the HDD. 3.
000e Soft decode error Replace the Main Controller PCB.
E315- Codec error
0025 ROTU hardware error.
E315- Codec error
0027 ROTU timeout error.
E315- MemFill hardware error
0033 MemFill hardware error.
E315- Codec error
0035 MemFill timeout error.
E315- Codec error
0100 PrcOverRun error.
Codec error
Interruption does not
E315-
occur although 2 minutes jcdImage device.
0500
have passed after
starting the operation.
Codec error
E315- Abnormal interruption is
jcdImage device.
0501 detected after starting
the operation.
Codec error
E315-
0510
have passed after
Codec error
E315- Abnormal interruption is
jcdImage device.
0511 detected after starting
the operation.
Codec error
E315-
0520
have passed after
E315- Codec error jcdImage device.
10
0521 Abnormal interruption is

detected after starting
the operation.

Codec error
E315- Interruption does not occur although
jcdImage device.
0530 2 minutes have passed after starting
the operation.
Codec error
E315-
Abnormal interruption is detected jcdImage device.
0531
after starting the operation.
Codec error
jcdImage device.
the operation
Codec error
E315-
0541
Codec error
jcdImage device.
the operation.
Codec error
E315-
0551
after starting the operation
Codec error
jcdImage device.
the operation.
Codec error
E315-
0561
E350-
0000
E350-
0001
E350-
0002
11
E350-
0003
E350-
3000
Main Controller PCB 2
connector of the Main Controller PCB 2.
0000 Main Controller PCB 2
2. Replace the Main Controller PCB 2.
communication error.
E354-
0001

E354-
0002
E355-
0001
E355-
0003
E355-
0004
Communication error between
Reader Controller PCB (UN4) and 1. Connection error between the DADF
DADF Driver PCB (PCB1) and the Reader
E400-
Check sum error occurs at the time Controller PCB (UN4). 2. Failure of the
0001
of communication between the DADF Driver PCB (PCB1). 3. Failure of the
Reader Controller PCB and the Reader Controller PCB (UN4).
DADF.
Reader Controller PCB (UN4) and 1. Connection error between the DADF
DADF Driver PCB (PCB1) and the Reader
E400-
Reception status error occurs at Controller PCB (UN4). 2. Failure of the
0002
the time of communication DADF Driver PCB (PCB1). 3. Failure of the
between the Reader Controller Reader Controller PCB (UN4).
PCB and the DADF.
1. Connection error between the DADF
Reader Controller PCB (UN4) and
Driver PCB (PCB1) and the Reader
E400- DADF
Controller PCB (UN4). 2. Failure of the
0003 Reception interrupt error occurs at
DADF Driver PCB (PCB1). 3. Failure of the
the time of communication
Reader Controller PCB (UN4).
between the Reader Controller
12
PCB and the DADF.

Release Motor (M2) error
The sensing level of the release
1. Replace the Release Motor HP Sensor
E413- motor HP sensor (SR11) does not
(SR11). 2. Replace the Release Motor
0001 change within a specified period
(M2). 3. Replace the ADF Driver PCB.
when the release motor (M2) is
driven.
Release Motor (M2) error
The sensing level of the release
1. Replace the Release Motor HP Sensor
E413- motor HP sensor (SR11) does not
(SR11). 2. Replace the Release Motor
0002 change within a specified period
(M2). 3. Replace the ADF Driver PCB.
when the release motor (M2) is
driven.
1. Installed DADF is a different model. 2.
Replace the Reader Controller PCB (UN4).
E490- Different DADF model error
3. Replace the DC Controller PCB (UN2).
0001 Not proper DADF is installed.
4. Replace the Main Controller PCB 2
(UN14).
Communication error
1. Check the cable. 2. Replace the Finisher
E500- (Staple/Booklet Finisher)
Controller PCB. 3. Replace the DC
0000 The communication with the host
Controller PCB.
machine is interrupted.
Communication error (Inner
1. Check the cable. 2. Replace the Finisher
E500- Finisher)
Controller PCB. 3. Replace the DC
Controller PCB.
Communication error 1. The wiring between the finisher controller
E503- Communication between the PCB and saddle controller PCB is faulty. 2.
0002 Saddle Controller and the Finisher The finisher controller PCB is faulty. 3. The
Controller is suspended. saddle stitcher controller PCB is faulty.
1. The wiring between the finisher controller
Communication error
PCB and punch Controller PCB is faulty. 2.
E503- Communication between the
The punch controller PCB is faulty. 3. The
0003 Punch Controller and the Finisher
finisher controller PCB is faulty. 4. The host
Controller is suspended.
machine DC Controller PCB is faulty.
EEPROM error
E505- The checksum data for the
Replace the Finisher Controller PCB.
0001 EEPROM on the finisher controller
PCB has an error.

13
EEPROM error
E505- The checksum data for the
Replace the Punch Controller PCB.
0002 EEPROM on the punch controller
PCB has an error.
1. The Rear End Assist Home Position
Rear end assist home position
Sensor (PI109) is faulty. 2. The wiring
error
between the Finisher Controller PCB and
E514- The stapler does not leave the
Rear End Assist Motor is faulty. 3. The end
8001 rear end assist home position
assist mechanism is faulty. 4. The Rear End
when the Rear End Assist Motor
Assist Motor (M109) is faulty. 5. The Finisher
has been driven for 3 seconds.
Controller PCB is faulty.
error
E514- The stapler does not return to the
Controller PCB is faulty
Shift Motor fails to move from HP
1. Check if the Motor (M4) Connector is
At initial rotation, when the Motor
physically removed. 2. Check if the Motor
rotates for specified period of time
E520- failure occurs. 3. Check if the Shift Roller HP
and cannot move from HP, it is
0001 Sensor (S2) Connector is physically
detected as an error if the same
removed. 4. Check if the Shift Roller HP
symptom occurs again after the
Sensor (S2) failure occurs.
first retry.
Shift Motor fails to return to HP
physically removed. 2. Check if the Motor
rotates for specified period of time
E520- failure occurs. 3. Check if the Shift Roller HP
and cannot return to HP, it is
0002 Sensor (S2) Connector is physically
removed. 4. Check if the Shift Roller HP
symptom occurs again after the
Sensor (S2) failure occurs.
first retry.
Front aligning plate home position 1. The front aligning plate home position
error sensor (PI106) is faulty. 2. The wiring
The aligning plate does not leave between the finisher controller PCB and
E530-
the aligning plate front home front aligning plate motor is faulty. 3. The
8001
position sensor when the front aligning plate is faulty. 4. The front
alignment plate front motor has aligning plate motor (M103) is faulty. 5. The
been driven for 4 seconds. finisher controller PCB is faulty.
Front aligning plate home position 1. The front aligning plate home position
E530- error sensor (PI106) is faulty. 2. The wiring
8002 The aligning plate does not return between the finisher controller PCB and
to aligning plate front home front aligning plate motor is faulty. 3. The
14
position sensor when the front aligning plate is faulty. 4. The front
alignment plate front motor has aligning plate motor (M103) is faulty. 5. The
Staple home position error
Stapler fails to move from the
E531- PCB and stapler is faulty. 2. The stapler is
staple home position although the
8001 faulty. 3. The finisher controller PCB is
Staple Motor is driven for a
faulty.conds.
specified period of time.
Stapler fails to move from the
E531- PCB and stapler is faulty. 2. The stapler is
staple home position although the
8002 faulty. 3. The finisher controller PCB is
Staple Motor is driven for a
faulty.conds.
STP Move Motor fails to move
from HP (Inner Finisher) 1. Check if the Motor (M1) Connector is
At initial rotation, when the Motor physically removed. 2. Check if the Motor
E532- rotates for specified period of time failure occurs. 3. Check if the Stapler Move
0001 and cannot move from HP, it is HP Sensor (S10) Connector is physically
detected as an error if the same removed. 4. Check if the Stapler Move HP
symptom occurs again after the Sensor (S10) failure occurs.
first retry.
STP Move Motor fails to return to
HP (Inner Finisher) 1. Check if the Motor (M1) Connector is
At initial rotation, when the Motor physically removed. 2. Check if the Motor
E532- rotates for specified period of time failure occurs. 3. Check if the Stapler Move
0002 and cannot return to HP, it is HP Sensor (S10) Connector is physically
detected as an error if the same removed. 4. Check if the Stapler Move HP
symptom occurs again after the Sensor (S10) failure occurs.
first retry.
1. The stapler drive home position sensor
Stapler shift home position error
(PI110) is faulty. 2. The wiring between the
(Staple/Booklet Finisher)
finisher controller PCB and stapler shift
motor is faulty. 3. The stapler shift base is
8001 stapler shift home position when
faulty. 4. The stapler shift motor (M105) is
the stapler shift motor has been
faulty. 5. The finisher controller PCB is
driven for 5 seconds.
faulty.
1. The stapler drive home position sensor
(Staple/Booklet Finisher)
finisher controller PCB and stapler shift
motor is faulty. 3. The stapler shift base is
faulty. 4. The stapler shift motor (M105) is
the stapler shift motor has been
faulty.
15
1. The swing home position sensor (PI105)

Swing home position error
is faulty. 2. The wiring between the finisher
The stapler does not return to the
E535- controller PCB and swing motor is faulty. 3.
swing home position when the
8002 The swing mechanism is faulty. 4. The swing
swing motor has bee driven for 3
motor (M106) is faulty. 5. The finisher
seconds.
controller PCB is faulty.
Rear aligning plate home position 1. The aligning plate rear home position
error sensor (PI107) is faulty. 2. The wiring
The aligning plate does not leave between the finisher controller PCB and
E537-
the aligning plate rear home aligning plate rear motor is faulty. 3. The
8001
position sensor when the rear aligning plate is faulty. 4. The rear
alignment plate rear motor has aligning plate motor (M104) is faulty. 5. The

1. The aligning plate rear home
position sensor (PI107) is faulty. 2.
Rear aligning plate home position error The wiring between the finisher
The aligning plate does not return to controller PCB and aligning plate
E537-
aligning plate rear home position sensor rear motor is faulty. 3. The rear
8002
when the alignment plate rear motor has aligning plate is faulty. 4. The rear
been driven for 4 seconds. aligning plate motor (M104) is faulty.
5. The finisher controller PCB is
faulty.
Tray Lift Motor timeout error (Inner
1. Check if the Motor (M11)
Finisher)
Connector is physically removed. 2.
Unable to complete the operation even
Check if the Motor failure occurs. 3.
after the specified period of time during
E540- Check if the Stack Tray Clock
initial rotation. When the Motor remains in
0001 Sensor (S14) Connector is
the same area for the specified period of
physically removed. 4. Check if the
time and the same symptom occurs again
Stack Tray Clock Sensor (S14)
after the first retry, it is detected as an
failure occurs.
error.
Tray Lift Motor clock error (Inner Finisher) Connector is physically removed. 2.
At initial rotation, when the Tray Lift Motor Check if the Motor failure occurs. 3.
E540- rotates and clock input is not detected Check if the Stack Tray Clock
0005 within the specified period of time, it is Sensor (S14) Connector is
detected as an error if the same symptom physically removed. 4. Check if the
occurs again after the first retry. Stack Tray Clock Sensor (S14)
failure occurs
E540- Tray 1 time out error (Staple/Booklet 1. The tray 1 shift area sensor PCB
16
8001 Finisher) is faulty. 2. The wiring between the

If the tray does not return to home position finisher controller PCB and tray 1
when the tray 1 shift motor is driven for 25 shift motor is faulty. 3. The tray
seconds. If the tray does not move to up/down mechanism is faulty. 4. The
other area when tray 1 shift motor is tray 1 shift motor (M107) is faulty. 5.
driven for 5 seconds. The finisher controller PCB is faulty.
1. The tray 1 shift area sensor PCB
Tray 1 shift area error
is faulty. 2. The wiring between the
The dangerous area is reached before the
finisher controller PCB and tray 1
E540- tray 1 paper surface sensor detects paper
shift motor is faulty. 3. The tray
8002 surface during the paper surface detection
up/down mechanism is faulty. 4. The
operation. A discontinuous area is
tray 1 shift motor (M107) is faulty. 5.
detected during tray operation.
The finisher controller PCB is faulty.
Swing guide switch/Staple safety switch is faulty. 2. The wiring between the
error finisher controller PCB and tray 1
E540-
The swing guide switch or staple safety shift motor is faulty. 3. The tray
8003
switch is activated while the tray is up/down mechanism is faulty. 4. The
operating. tray 1 shift motor (M107) is faulty. 5.
The tray 1 shift motor clock error
E540- The FG input cannot be detected when
8004 the tray 1 shift motor has been driven for
0.2 second.
The tray 1 shift motor speed error is faulty. 2. The wiring between the
(Staple/Booklet Finisher) finisher controller PCB and tray 1
E540-
The lock detection signal turns OFF 150 shift motor is faulty. 3. The tray
8005
ms after the lock detection signal turned up/down mechanism is faulty. 4. The
ON. tray 1 shift motor (M107) is faulty. 5.
The tray 1 shift motor acceleration error
E540- The lock detection signal does not turn
8006 ON when the tray 1 shift motor has been
driven for 1 second.
E540- The tray 1 shift motor error 1. The tray 1 shift area sensor PCB
8007 The lock detection signal does not turn is faulty. 2. The wiring between the
17
OFF when the tray 1 shift motor is at a finisher controller PCB and tray 1
stop. shift motor is faulty. 3. The tray
Additional Tray Lift Motor timeout error 1. Check if the Motor (M12)
Unable to complete the operation even Connector is physically removed. 2.
after the specified period of time during Check if the Motor failure occurs. 3.
E542- initial rotation. When the Motor remains in Check if the Additional Tray Clock
0001 the same area for the specified period of Sensor (S23) Connector is
time and the same symptom occurs again physically removed. 4. Check if the
after the first retry, it is detected as an Additional Tray Clock Sensor (S23)
error. failure occurs.
Additional Tray Lift Motor clock error Connector is physically removed. 2.
At initial rotation, when the Tray Lift Motor Check if the Motor failure occurs. 3.
E542- rotates and clock signal is not detected Check if the Additional Tray Clock
0002 within the specified period of time, it is Sensor (S23) Connector is
detected as an error if the same symptom physically removed. 4. Check if the
occurs again after the first retry. Additional Tray Clock Sensor (S23)
failure occurs.
1. The Tray 2 shift area sensor PCB
Tray 1 time out error
If the tray does not return to home position
E542- when the tray 1 shift motor is driven for 25
8001 seconds. If the tray does not move to
other area when tray 2 shift motor is
Tray 2 shift motor (M105) is faulty. 5.
Tray 2 shift area error
The upper limit area is reached before the
tray 2 paper surface sensor 1 detects the
paper surface during paper surface
E542- detection operation. A discontinuous area
8002 is detected during tray operation. During
evacuation operation, arrival at the area
beyond the tray 2 paper surface sensor 2
is detected before this sensor detects
paper surface.
1. The Tray 2 shift area sensor PCB
The tray 2 shift motor clock error is faulty. 2. The wiring between the
E542- The FG input cannot be detected when finisher controller PCB and tray 2
8004 the tray 2 shift motor has been driven for shift motor is faulty. 3. The tray
0.2 second. up/down mechanism is faulty. 4. The
Tray 2 shift motor (M105) is faulty. 5.
18

1. The tray 2 shift area sensor PCB is
faulty. 2. The wiring between the finisher
The tray 2 shift motor speed error
controller PCB and tray 2 shift motor is
E542- The lock detection signal turns OFF
faulty. 3. The tray up/down mechanism is
8005 150 ms after the lock detection signal
faulty. 4. The tray 2 shift motor (M105) is
turned ON.
faulty.
The tray 2 shift motor acceleration faulty. 2. The wiring between the finisher
error controller PCB and tray 2 shift motor is
E542-
The lock detection signal does not faulty. 3. The tray up/down mechanism is
8006
turn ON when the tray 2 shift motor faulty. 4. The tray 2 shift motor (M105) is
has been driven for 1 second. faulty. 5. The finisher controller PCB is
faulty.
faulty. 2. The wiring between the finisher
The tray 2 shift motor error
controller PCB and tray 2 shift motor is
E542- The lock detection signal does not
faulty. 3. The tray up/down mechanism is
8007 turn OFF when the tray 2 shift motor
faulty. 4. The tray 2 shift motor (M105) is
is at a stop.
faulty.
Front Fan lock error
While the front fan is rotating, this
machine stops the front fan after
E551- 1. Check the Fan (M8). 2. Replace the
detecting the lock signal. Then this
0001 finisher controller PCB.
machine retries to rotate the front
fan, but lock signal is detected again,
this machine displays the error.
Rear Fan lock error
While the rear fan is rotating, this
machine stops the front fan after
E551- 1. Check the Fan (M9). 2. Replace the
detecting the lock signal. Then this
0002 finisher controller PCB.
machine retries to rotate the rear fan,
but lock signal is detected again, this
machine displays the error.
Shift Roller Release Motor fails to 1. Check if the Motor (M5) Connector is
E567- move from HP physically removed. 2. Check if the Motor
0001 At initial rotation, when the Motor failure occurs. 3. Check if the Shift Roller
rotates for specified period of time Release Sensor (S3) Connector is
19
and cannot move from HP, it is physically removed. 4. Check if the Shift
detected as an error if the same Roller Release Sensor (S3) failure
symptom occurs again after the first occurs.
retry.
Shift Roller Release Motor fails to
move from HP 1. Check if the Motor (M5) Connector is
At initial rotation, when the Motor physically removed. 2. Replace the Motor.
E567- rotates for specified period of time 3. Check if the Shift Roller Release
0001 and cannot move from HP, it is Sensor (S3) Connector is physically
detected as an error if the same removed. 4. Replace the Shift Roller
symptom occurs again after the first Release Sensor (S3).
retry
Shift Roller Release Motor fails to
return to HP 1. Check if the Motor (M5) Connector is
At initial rotation, when the Motor physically removed. 2. Replace the Motor.
E567- rotates for specified period of time 3. Check if the Shift Roller Release
0002 and cannot return to HP, it is Sensor (S3) Connector is physically
detected as an error if the same removed. 4. Replace the Shift Roller
symptom occurs again after the first Release Sensor (S3).
retry.
Entrance Roller Release/Stopper HP
Motor fails to move from HP
physically removed. 2. Replace the Motor.
3. Check if the Entrance Roller
E56F- rotates for specified period of time
Release/Stopper HP Sensor (S5)
0001 and cannot move from HP, it is
Replace the Entrance Roller
symptom occurs again after the first
Release/Stopper HP Sensor (S5).
retry.
Entrance Roller Release/Stopper HP
Motor fails to return to HP
3. Check if the Entrance Roller
E56F- rotates for specified period of time
Release/Stopper HP Sensor (S5)
0002 and cannot return to HP, it is
Replace the Entrance Roller
Release/Stopper HP Sensor (S5).
retry.
Gripper Open/Close Motor fails to
move from HP
E571- rotates for specified period of time
3. Check if the Gripper Arm HP Sensor
(S13) Connector is physically removed. 4.
Replace the Gripper Unit HP Sensor (S7).
retry.
20
Gripper Open/Close Motor fails to

return to HP
3. Check if the Gripper Arm HP Sensor
retry.
Gripper Unit Move Motor fails to
move from HP
3. Check if the Gripper Unit HP Sensor
Replace the Gripper Unit HP Sensor (S7)
retry.
Gripper Unit Move Motor fails to
return to HP
3. Check if the Gripper Unit HP Sensor
retry.
1. The shutter home position sensor
Shutter home position error (PI113) is faulty. 2. The shutter
The stapler does not return to the mechanism is faulty. 3. The stack ejection
E584-
shutter home position when the stack motor (M102), shutter clutch (CL101), and
0002
ejection motor has been driven for 3 stack ejection lower roller clutch (CL102)
seconds is faulty. 4. The finisher controller PCB is
faulty.

1. The Shutter Home Position Sensor (PI113) is
faulty. 2. The wiring between the Finisher
Shutter Home Position Error Controller PCB and Stack Ejection Motor, and
The stapler does not return to between the Finisher Controller PCB and
E584-
the shutter home position Shutter Clutch is faulty. 3. The shutter
8001
when the Stack Ejection Motor mechanism is faulty. 4. The Stack Ejection
has been driven for 3 seconds Motor (M102), Shutter Clutch (CL101), and
Stack Ejection Lower Roller Clutch (CL102) is
faulty. 5. The Finisher Controller PCB is faulty.
21
1. The punch home position sensor and punch

Punch home position error
motor clock sensor is faulty. 2. The wiring
The puncher does not detect
between the punch controller PCB and sensor is
E590- the punch home position
faulty. 3. The punch mechanism is faulty. 4. The
8001 sensor when the puncher
puncher motor is faulty. 5. The punch controller
motor has been driven for 20
PCB is faulty. 6. The finisher controller PCB is
msec.
faulty.
1. The punch home position sensor and punch
motor clock sensor is faulty. 2. The wiring
After the motor has been
between the punch controller PCB and sensor is
E590- stopped at time of punch
faulty. 3. The punch mechanism is faulty. 4. The
8002 motor initialization, the
puncher motor is faulty. 5. The punch controller
puncher does not detect
PCB is faulty. 6. The finisher controller PCB is
punch home position sensor.
faulty.
Scrap full detection error
The voltage of the light 1. The wiring between the scrap full detector
received is 3.0 V or less even PCB and punch controller PCB is faulty. 2. The
E591-
when the light emitting duty of scrap full detector PCB is faulty. 3. The punch
8001
the scrap full detector sensor controller PCB is faulty. 4. The finisher controller
has been increased to 66% or PCB is faulty."
more.
The voltage of the light
1. The scrap full detector PCB is faulty. 2. The
E591- received is 2.0 V or more even
punch controller PCB is faulty. 3. The finisher
8002 when the light emitting duty of
the scrap full detector sensor
has been decreased to 0%.
Horizontal registration sensor
1 error
The voltage of the light 1. The wiring between the LED
received is 2.5 V or less even PCB/photosensor PCB and punch controller
E592
when the light emitting duty of PCB is faulty. 2. The LED PCB and photosensor
8003
the horizontal registration PCB is faulty. 3. The punch controller PCB is
sensor 1 (LED1,PTR1) has faulty. 4. The finisher controller PCB is faulty.
been increased to 66% or
more
Trailing edge sensor error
E592-
8001
the trailing edge sensor PCB is faulty. 3. The punch controller PCB is
(LED5,PTR5) has been faulty. 4. The finisher controller PCB is faulty."
increased to 66% or more.
22
Trailing edge sensor error

1. The LED PCB and photosensor PCB is faulty.
2. The punch controller PCB is faulty. 3. The
finisher controller PCB is faulty."
the trailing edge sensor has
been decreased to 0%.
1 error
finisher controller PCB is faulty.
the horizontal registration
sensor 1 (LED1,PTR1) has
2 error
E592-
8005
more.
2 error
3 error
E592-
8007
more.
E592- 3 error
8008 The voltage of the light
received is 2.0 V or more even
23
when the light emitting duty of

4 error
E592-
8009
more.
4 error
800A when the light emitting duty of
24

Horizontal registration home 1. The horizontal registration home position
position error (PI61) is faulty. 2. The wiring between the
At time of horizontal registration punch controller PCB and sensor is faulty.
E593- motor initialization, the punch 3. The horizontal registration mechanism is
8001 slide unit does not leave the faulty. 4. The horizontal registration motor
horizontal home position sensor (M62) is faulty. 5. The punch controller
even when it has been driven for PCB is faulty. 6. The finisher controller
the specified distance. PCB is faulty.
Horizontal registration home
1. The horizontal registration home position
position error
At time of horizontal registration
punch controller PCB and sensor is faulty.
motor initialization, the punch
E593- 3. The horizontal registration mechanism is
slide unit does not return to the
8002 faulty. 4. The horizontal registration motor
horizontal registration home
(M62) is faulty. 5. The punch controller
position sensor even when the
PCB is faulty. 6. The finisher controller
unit has been driven for the
PCB is faulty
specified distance.
Paper positioning plate home
1. The paper positioning plate home
position error
position sensor (PI7) is faulty. 2. The
The paper positioning plate
E5F0- positioning plate drive mechanism is faulty.
home position sensor does not
8001 3. The paper positioning plate motor (M4)
turn ON when the paper
is faulty. 4. The saddle stitcher controller
positioning plate motor has been
PCB is faulty.
driven for 1500 pulses.
1. The paper positioning plate home
Paper positioning plate home position sensor (PI7) is faulty. 2. The wiring
position error between the Finisher Controller PCB and
The paper positioning plate Stack Ejection Motor, and between the
E5F0-
home position sensor does not Finisher Controller PCB and Shutter Clutch
8002
turn OFF when the paper is faulty. 3. The positioning plate drive
positioning plate motor has been mechanism is faulty. 4. The paper
driven for 300 pulses. positioning plate motor (M4) is faulty. 5.
The saddle stitcher controller PCB is faulty.
1. The paper folding motor clock sensor
(PI4) and paper folding home position
Paper folding motor lock error
E5F1- sensor (PI21. is faulty. 2. The paper folding
The feed speed of the paper fold
8001 roller drive mechanism is faulty. 3. The
roller reaches 5 mm/sec or less.
paper folding motor (M2) is faulty. 4. The
saddle stitcher controller PCB is faulty.
Paper positioning plate home 1. The paper folding motor clock sensor
E5F1-
position error (PI4) and paper folding home position
8002
The status of Paper Fold Home sensor (PI21) is faulty. 2. The paper folding
25
Position Sensor does not change roller drive mechanism is faulty. 3. The
although the Paper Fold Motor is paper folding motor (M2) is faulty. 4. The
driven for a specified period of saddle stitcher controller PCB is faulty.
time.
Guide home position error 1. The guide home position sensor (PI13)
The guide home position sensor is faulty. 2. The guide plate drive
E5F2-
does not turn ON when the guide mechanism is faulty. 3. The guide Motor
8001
motor has been driven for 700 (M3) is faulty. 4. The saddle stitcher
pulses. controller PCB is faulty.
Guide home position error 1. The guide home position sensor (PI13)
The guide home position sensor is faulty. 2. The guide plate drive
E5F2-
does not turn OFF when the mechanism is faulty. 3. The guide Motor
8002
guide motor has been driven for (M3) is faulty. 4. The saddle stitcher
50 pulses. controller PCB is faulty.
Aligning plate home position
1. The aligning plate home position sensor
error
(PI5) is faulty. 2. The aligning plate drive
E5F3- The aligning plate home position
mechanism is faulty. 3. The aligning motor
8001 sensor does not turn ON when
(M5) is faulty. 4. The saddle stitcher
the aligning plate motor has
been driven for 500 pulses.
1. The aligning plate home position sensor
error
(PI5) is faulty. 2. The aligning plate drive
E5F3- The aligning plate home position
mechanism is faulty. 3. The aligning motor
8002 sensor does not turn OFF when
(M5) is faulty. 4. The saddle stitcher
the aligning plate motor has
Stitcher (rear) home position
error 1. The stitcher home position sensor (rear)
E5F4- The stitching home position (SW5) is faulty. 2. The stitcher (rear) is
8001 sensor does not turn ON when faulty. 3. The saddle stitcher controller
the stitch motor (rear) has been PCB is faulty
driven backward for 0.5 sec.
error 1. The stitcher home position sensor (rear)
E5F4- The stitching home position (SW5) is faulty. 2. The stitcher (rear) is
8002 sensor does not turn OFF when faulty. 3. The saddle stitcher controller
the stitch motor (rear) has been PCB is faulty.
driven forward for 0.5 sec.
Stitcher (front) home position
1. The stitcher home position sensor (front)
error
E5F5- (SW7) is faulty. 2. The stitcher (front) is
The stitching home position
8001 faulty. 3. The saddle stitcher controller
sensor does not turn ON when
PCB is faulty.
the stitch motor (front) has been
26
driven forward for 0.5 sec.

error 1. The stitcher home position sensor (front)
E5F5- The stitching home position (SW7) is faulty. 2. The stitcher (front) is
8002 sensor does not turn OFF when faulty. 3. The saddle stitcher controller
the stitch motor (front) has been PCB is faulty.
driven backward for 0.5 sec.
Paper pushing plate home 1. The paper pushing plate home position
position error sensor (PI14), paper pushing plate top
The paper pushing plate home position sensor (PI15), and paper pushing
E5F6-
position sensor does not turn ON plate motor clock sensor (PI1) is faulty. 2.
8001
when the paper pushing plate The paper pushing plate drive mechanism
motor has been driven for 0.5 is faulty. 3. The paper pushing plate motor
sec. 0.5 sec. (M8) is faulty.

Paper pushing plate home position 1. The paper pushing plate home
error position sensor (PI14), paper pushing
The paper pushing plate home plate top position sensor (PI15), and
E5F6-
position sensor does not turn OFF paper pushing plate motor clock sensor
8002
when the paper pushing plate (PI1) is faulty. 2. The paper pushing
motor has been driven for 150 ms. plate drive mechanism is faulty. 3. The
0.5 sec. paper pushing plate motor (M8) is faulty.
1. The paper pushing plate home
position sensor (PI14), paper pushing
Paper pushing plate motor clock plate top position sensor (PI15), and
error paper pushing plate motor clock sensor
E5F6-
The number of pulses detected by (PI1) is faulty. 2. The paper pushing
8003
the paper pushing plate motor clock plate drive mechanism is faulty. 3. The
sensor is 6 pulses or less. paper pushing plate motor (M8) is faulty.
4. The saddle stitcher controller PCB is
faulty.
Pushing position error plate top position sensor (PI15), and
The paper pushing plate leading paper pushing plate motor clock sensor
E5F6-
edge position sensor does not turn (PI1) is faulty. 2. The paper pushing
8004
ON when the paper pushing plate plate drive mechanism is faulty. 3. The
motor has been driven for 0.1 sec. paper pushing plate motor (M8) is faulty.
faulty.
E5F6- Pushing position error 1. The paper pushing plate home
27
8005 The paper pushing plate leading position sensor (PI14), paper pushing
edge position sensor does not turn plate top position sensor (PI15), and
OFF when the paper pushing plate paper pushing plate motor clock sensor
motor has been driven for 0.5 sec. (PI1) is faulty. 2. The paper pushing
plate drive mechanism is faulty. 3. The
paper pushing plate motor (M8) is faulty.
faulty.
Pushing position error plate top position sensor (PI15), and
The paper pushing plate leading paper pushing plate motor clock sensor
E5F6-
edge position sensor does not turn (PI1) is faulty. 2. The paper pushing
8005
OFF when the paper pushing plate plate drive mechanism is faulty. 3. The
motor has been driven for 0.5 sec. paper pushing plate motor (M8) is faulty.
faulty.
E602 Hard disk error Hard disk error
Insufficient memory
E604-
Insufficient memory (require 1024 DDR2-SDRAM
0000
MB).
Insufficient memory
Temperature of the HDD does not
E609-
rise to the specified temperature HDD.
0008
within the specified period of time
at the time of startup.
Hard disk error
E609- At the time of recovery from sleep,
HDD.
0009 it does not reach to the specified
temperature
Failure of the HDD encryption key
(hardware configuration
E610 error/initialization error/encryption Turn OFF and then ON the power.
key error/encryption processing
error)
Rebooting due to SRAM corruption
when executing a transmission job
that secures disconnection of the
E611- power Clear SRAM to erase the job that
0000 In the case that reboot is repeated secures disconnection of the power.
at recovery from power down
because SRAM information is
corrupted and the job information
28
saved on SRAM cannot be read,

the phenomenon that the
communication is repeated occurs.
Self test error of encryption module
A self test of the Ipsec Board was Upgrade the system after HDD format.
E615-
conducted, and an error was When this error occurs, normal network
0001
detected. The encryption module is communication cannot be guaranteed.
broken.
Check the cable connection, replace the
E674 FAX error FAX PCB, replace the Main Controller
PCB.
Print server error
E677- 1. Check power supply to the Exhaust
Exhaust Fan operation error on the
0001 Fan. 2. Replace the Exhaust Fan.
print server is detected.
Print server error
E677- Error is detected at the Check the cable connection,
0003 configuration check performed at reinstallation.
startup

Print server error
E677- 1. Check power supply to the CPU
CPU Fan operation error on the print
0004 Fan. 2. Replace the CPU Fan.
server is detected.
E677- Print server error Replace the print server with the
0010 Not proper print server is connected. proper one.
E677- Print server error Check the cable connection,
0080 Communication error at startup. reinstallation.
Printer IPC error
E710-
Error is detected by IPC communication Disconnection of cable.
0001
IC of the printer engine at power ON.
UFDI communication error 1. Check the cable. 2. Replace the DC
E711-
Communication system error (reception Controller PCB (UN2). 3. Replace the
0001
time out error/ checksum error etc.) Finisher Controller PCB.
IPC communication error
1. Check the cable. 2. Replace the DC
E711- Communication system error (packet
Controller PCB (UN2). 3. Replace the
0002 error occurs without the request of
Finisher Controller PCB.
initialization)
Erroneous communication with finisher 1. Check the cable. 2. Replace the DC
E713-
(retry error) Controller PCB (UN2). 3. Replace the
0000
The communication does not restart by Finisher Controller PCB
29
the error retry after the communication

failure with the finisher.
Erroneous communication with finisher
(transmission retry error) 1. Check the cable. 2. Replace the DC
E713-
The communication does not restart by Controller PCB (UN2). 3. Replace the
0001
the error retry after the communication Finisher Controller PCB.
failure with the finisher
(transmission data error) 1. Check the cable. 2. Replace the DC
E713-
0002
(reception error) 1. Check the cable. 2. Replace the DC
E713-
0004
E713-
0010
E713-
0011
(reception data error) 1. Check the cable. 2. Replace the DC
E713-
0020
(reception time out error) 1. Check the cable. 2. Replace the DC
E713-
0021
(reception data error) 1. Check the cable. 2. Replace the DC
E713-
0022
30

Erroneous communication
with cassette pedestal
After the presence of a 1. Check the cable. 2. Replace the DC Controller
E716-
cassette pedestal has PCB (UN2). 3. Replace the Cassette Pedestal Driver
0000
been detected, the PCB.
communication fails to be
normal for 5 sec.
Communication error with
the NE Controller
Error when the NE
Check the cable, and then go through the following to
E717- Controller is started. The
clear the error: Service Mode > COPIER >
0001 NE Controller which was
FUNCTION > CLEAR > ERR.
connected before turning
OFF the power is not
connected at power-on.
the NE Controller
E717- IPC error at NE Controller
0002 operation. Open circuit of
IPC, unable to recover the
IPC communication.
Error in coin manager
Error when the coin
manager is started. The Check the cable, and then go through the following to
E719-
coin manager which was clear the error: Service Mode > COPIER >
0001
connected before turning FUNCTION > CLEAR > ERR.
IPC error at coin manager
operation. Open circuit of
IPC, unable to recover the Check the cable, and then go through the following to
E719-
IPC communication. clear the error: Service Mode > COPIER >
0002
When open circuit of the FUNCTION > CLEAR > ERR.
pickup/delivery signal
cable is detected. Invalid
connection is detected.
Error when the Card Check the cable, and then go through the following to
E719-
Reader is started clear the error: Service Mode > COPIER >
0011
The Card Reader which FUNCTION > CLEAR > ERR.
31
was connected before

turning OFF the power is
not connected at power-
on.
IPC error at Card Reader
operation Check the cable, and then go through the following to
E719-
Open circuit of IPC, clear the error: Service Mode > COPIER >
0012
unable to recover the IPC FUNCTION > CLEAR > ERR.
communication.
1. Check the cable connection of the Card Reader
Communication error (connector connection error, open circuit), and then
when the Card Reader go through the following to clear the error: Service
E719- (serial) is started Mode > COPIER > FUNCTION > CLEAR > ERR. 2.
0031 Unable to start After removing the Card Reader, execute the
communication with the following service mode, and then reinstall the Card
Card Reader at startup. Reader. • COPIER>FUNCTION>CLEAR>CARD •
COPIER>FUNCTION>CLEAR>ERR"
Communication error after
the Card Reader (serial)
is started Check the cable connection of the Card Reader
E719- Although communication (connector connection error, open circuit), and then
0032 with the Card Reader was go through the following to clear the error: Service
possible at startup, it Mode > COPIER > FUNCTION > CLEAR > ERR.
became unavailable in the
middle of it.
PDL software error
E730- Systematic fatal error, 1. PDL reset processing. 2. Turn OFF and then ON
1001 such as initialization the power.
failure, occurs.
PDL software error
100A such as initialization the power.
failure, occurs.
Third party PDL 1. Turn OFF and then ON the power. 2. Check the
E730- communication error cable connection. 3. Replace the Open I/F PCB, F
9004 Communication error with Link PCB (Main/Sub). 4. Replace the Main Controller
the print server. PCB.
Third party PDL
1. Turn OFF and then ON the power. 2. Check the
communication error
E730- cable connection. 3. Replace the Open I/F PCB, F
Error in video cable
9005 Link PCB (Main/Sub). 4. Replace the Main Controller
connection with the print
PCB.
server.
32
PDL communication error

1. PDL reset processing. 2. Turn OFF and then ON
No reply from PDL. Due
E730- the power. 3. Check the connection of the Main
to failure of Subbootable,
A006 Controller PCB. 4. Reinstall the firmware. 5. Replace
or no existence, there is
the Main Controller PCB.
no reply from PDL.
Mismatched PDL version
Version of the host
E730- machine control software 1. PDL reset processing. 2. Turn OFF and then ON
A007 and version of PDL the power. 3. System All Format and installation.
control software are
different

1. Turn OFF and then ON the power.
E730- PDL embedded font error
2. Reinstall the system. 3. System All
B013 Font data is corrupted.
Format and installation.
1. Check the connection of the
Connector with the Reader. 2. Check
the power of the Reader (check if the
E732- Reader communication error
initialization operation is executed at
0000 Negotiation failure.
startup). 3. Replace the Reader
Controller PCB and the Main
Controller PCB.
0001 Communication error.
Controller PCB.
Reader communication error Connector with the Reader. 2. Check
Unable to detect Vsync from the Reader the power of the Reader (check if the
E732-
Controller although 2 minutes have initialization operation is executed at
0010
passed after the completion of register startup). 3. Replace the Reader
setting of the Main Controller. Controller PCB and the Main
Controller PCB.
0021 Communication error
33

Controller PCB.
Error in the reader type
E732- When a scanner for the different model
Replace to the proper reader.
8888 is detected during the communication
with the reader
Detection of Reader
The Reader is detected for the first time
with the printer model. (On the user
E732- screen, only the message "Turn OFF
9999 and then ON the power again", instead
of an error code, is displayed. It is
recorded as an error log in Service
Mode > DISPLAY > ERR.)
Connector with the printer. 2. Check
Printer communication error
E733- the power of the printer (check if the
Unable to communicate with printer at
0000 initialization operation is executed at
startup.
startup). 3. Replace the DC Controller
or the Main Controller PCB.
1. Check the connection between the
DC controller PCB (J210) and the
main controller PCB2 (I8112). 2.
E733- Check the power of the printer (check
Communication error between the Main
0001 if the initialization operation is
Controller and the DC Controller.
executed at startup). 3. Replace the
DC Controller or the Main Controller
PCB 2.
main controller PCB2 (I8112). 2.
E733- Check the power of the printer (check
Communication error between the Main
0002 if the initialization operation is
Controller and the DC Controller.
PCB 2.
Printer communication error main controller PCB2 (I8112). 2.
E733-
Error to detect printer vertical Check the power of the printer (check
0010
synchronous signal. if the initialization operation is
34
PCB 2.
1. Check the connection of the LAN
Connector. 2. Check the connection of
E740- Network Controller error
the Main Controller PCB 1. 3.
0002 Invalid MAC address.
Replacement of the Main Controller
PCB 1.
DDI communication error 1. Connection error between the Main
The Reader Controller PCB detected Controller PCB and the Reader
E743-
the communication error between the Controller PCB. 2. Failure of the
0000
Main Controller PCB and the Reader Reader Controller PCB (PCB1). 3.
Controller PCB. Failure of the Main Controller PCB.
Download the correct version of the
E744 Error in language file/BootROM
language file.
1. Check the connection of the Image
E746 Different Image Analysis PCB model Analysis PCB. 2. Replace the Image
Analysis PCB.

E748 Main Controller PCB error Replace the Main Controller PCB
Check the log to find where the download
error has been occurred. FIN_G1 Staple
Finisher-G1/Booklet Finisher-G1 IFN_D1
Inner Finisher-D1 G3CCB Super G3 FAX
Board-AK1/Super G3 2nd Line Fax Board-
AK1/Super G3 3rd/4th Line Fax Board-AK1
G3CCM Super G3 FAX Board-AK1/Super
G3 2nd Line Fax Board-AK1/Super G3
3rd/4th Line Fax Board-AK1 When any of
Download error
the above system software is displayed,
E753- System Software Update Error
check if the target option has been
0001 Error occurs when updating system
installed. When the target option has not
software of uninstalled options
been installed: Turn OFF and then ON the
main power supply to restore (since there is
no system software to be updated.). When
the target option has been installed: Check
if the accessory is correctly installed and if
the target system software to be
downloaded is for the installed option. Then
download the appropriate system software
again.
E760- Main Controller PCB 2 internal error Error was detected in the Image
35
0001 1. Turn OFF and then ON the main Processing Chip on the Main Controller
power. 2. Remove and then install PCB 2.
the DDR2-SDRAM (J201) on the
Main Controller PCB 2. 3. Replace
the DDR2-SDRAM on the Main
Controller PCB 2. 4. Replace the
Main Controller PCB 2. NOTE: If
the error occurs periodically or it
occurs with specific jobs although it
can be solved by turning OFF and
then ON the power, upgrade the
system software to the latest
version.
Power condition unmatched error
between Main Controller PCB and
DC Controller PCB
E800- 1. Wait till the power is turned off. 2. Turn
The power of DC controller PCB
0000 the main power switch ON.
still keep ON even if it reaches 90
sec after detecting the power OFF
by the main controller PCB.
Failure of the Power Supply
Cooling Fan 1. Disconnect and then connect the
When lock signal is detected for 5 connector (J205) on the DC Controller PCB
E804-
sec while the Power Supply Cooling (UN2). 2. Replace the Power Supply
0000
Fan (FM5) is stopped. * The same Cooling Fan (FAN6). 3. Replace the DC
condition is detected after the error Controller PCB (UN2).
retry is performed.
Unstable rotation of the Power
Supply Cooling Fan (FAN6)
The fan stop signal is detected for 5
1. Check connection of the Connectors
E804- minutes or more and the retry
(J2003/J119). 2. Replace the Power Supply
0001 operation fails 4 times continuously
Cooling Fan (FM5).
after generating the ON signal of
the Power Supply Cooling Fan
(FAN5).
Failure of the Exhaust Fan (Rear)
(FM3)
When lock signal is detected for 15
E805- (J2010/J2501/J206). 2. Replace the
sec while the Exhaust Fan (Rear)
0000 Exhaust Fan (Rear) (FM3). 3. Replace the
(FM3) is stopped. * The same
DC Controller PCB (UN2).
condition is detected after the error
retry is performed.
E805- Unstable rotation of the Exhaust 1. Check connection of the Connectors
0001 Fan (Rear) (FM3 (J2010/J2501/J206). 2. Replace the
36
When lock signal failed to be Exhaust Fan (Rear) (FM3). 3. Replace the
detected for 15 sec while the DC Controller PCB (UN2).
Exhaust Fan (Rear) (FM3) is
driven. * The same condition is
performed.
Failure of the Exhaust Fan (Front)
(FM4)
E805- (J2009/J2501/J206). 2. Replace the
sec while the Exhaust Fan (Front)
0002 Exhaust Fan (Front) (FM4). 3. Replace the
(FM4) is stopped. * The same
DC Controller PCB (UN2).
retry is performed.
Unstable rotation of the Exhaust
Fan (Front) (FM4)
When lock signal failed to be 1. Check connection of the Connectors
E805- detected for 15 sec while the (J2009/J2501/J206). 2. Replace the
0003 Exhaust Fan (Front) (FM4) is Exhaust Fan (Front) (FAN4). 3. Replace
driven. * The same condition is the DC Controller PCB (UN2).
performed.
Failure of the Main Body Cooling
Fan (FM6)
E806- (J2210/J222). 2. Replace the Main Body
sec while the Main Body Cooling
0000 Cooling Fan (FM6). 3. Replace the DC
Fan (FM6) is stopped. *The same
Controller PCB (UN2)
retry is performed.
Unstable rotation of the Main Body
Cooling Fan (FM6
When lock signal failed to be
E806- (J2210/J222). 2. Replace the Main Body
detected for 15 sec while the Main
Body Cooling Fan (FM6) is driven. *
Controller PCB (UN2).
The same condition is detected
after the error retry is performed.
Failure of the Paper Cooling Fan
(FM7)
E806- (J2209/J2509/J206). 2. Replace the Paper
sec while the Paper Cooling Fan
(FM7) is stopped. *The same
Controller PCB (UN2).
retry is performed.
E806- Unstable rotation of the Paper 1. Check connection of the Connectors
37
0003 Cooling Fan (FM7) (J2209/J2509/J206). 2. Replace the Paper

When lock signal failed to be Cooling Fan (FM7). 3. Replace the DC
detected for 15 sec while the Paper Controller PCB (UN2).
Cooling Fan (FM7) is driven. * The
same condition is detected after the
error retry is performed.
(J2039/J2037/J2507/ J215). 2. Replace the
Edge Shutter Home Position error
E840- fixing film edge shutter HP sensor (S10). 3.
When the home position of the
0000 Replace the fixing film edge shutter motor
shutter is not detected
(M8). 4. Replace the DC controller PCB
(UN2).

Failure of Fixing Film Edge Cooling
Fan (Rear) (FM1)
When the lock signal is detected for 15
E840- (J2036/J215). 2. Replace the fixing film
sec while the fixing film edge cooling
0001 edge cooling fan (rear) (FM1) 3.
fan (rear) stops. * The same status is
Replace the DC controller PCB (UN2).
detected again after the retry
operation.
Rotation error of Fixing Film Edge
Cooling Fan (Rear) (FM1)
sec while the fixing film cooling fan
0002 edge cooling fan (rear) (FM1) 3.
(rear) operates. * The same status is
operation.
Failure of Fixing Film Edge Cooling
Fan (Front) (FM2)
0003 edge Cooling fan (front) (FM2) 3.
fan (front) stops. * The same status is
operation.
Rotation error of Fixing Film Edge
Cooling Fan (Front) (FM2)
0004 edge cooling fan (front) (FM2). 3.
fan (front) operates. * The same status
is detected again after the retry
operation.
38
1. Check the connector (J1015). 2.

Controller Cooling Fan error
E880- Replace the controller cooling fan
The failure of the controller cooling fan
0001 (FM12). 3. Replace the main controller
(FM12) is detected.
PCB 1 (UN25).
Controller Cooling Fan error
1. Check the connector (J1015). 2.
E880- Controller Cooling Fan (FM12) is
Replace the controller cooling fan
0005 detected.
(FM12). 3. Replace the main controller
PCB 1 (UN25).
Canon iR Advance 6055 Trouble Error Codes List

1. Check the connection of the Fixing
Assembly. (Connection error of the
Drawer, connector disconnection, open
circuit) -> Replace the Heater
Fixing Assembly low temperature error
Assembly. 2. Check the connection
Temperature of the Fixing Main
between the Main Driver PCB (PCB2)
E000- Thermistor (THM1) does not reach 70
and the Fixing Power Supply PCB
0001 degC although 20 seconds have
(PCB10) (connector disconnection,
passed after starting the Fixing Roller
open circuit, the caught cable). 3.
temperature control.
Replace the Fixing Power Supply PCB
(PCB10). 4. Replace the Main Driver
PCB (PCB2). 5. Replace the DC
Controller PCB (PCB1).
Assembly. (Connection error of the
Drawer, connector disconnection, open
circuit) -> Replace the Heater
Assembly. 2. Check the connection
between the Main Driver PCB (PCB2)
E000- Thermistor (THM1) does not reach 10
and the Fixing Power Supply PCB
0002 degC although 20 seconds have
(PCB10) (connector disconnection,
passed after starting the Fixing Roller
temperature control.
Replace the Fixing Power Supply PCB
(PCB10). 4. Replace the Main Driver
PCB (PCB2). 5. Replace the DC
E000-
Turning OFF and then ON the power Clear the error.
0010
without clearing the error.
39
Fixing Assembly high temperature error

1. Check if the cable of the Thermistor
(software detection)
is caught. -> Replace the Thermistors. -
• The Fixing Main Thermistor (THM1)
> Replace the Fixing Upper Unit. 2. IH
E001- detects 230 degC or higher. • The
control error. -> Replace the Fixing
0002 Fixing Sub Thermistor 1 (THM2)/Fixing
Power Supply PCB (PCB10), the DC
Sub Thermistor 2 (THM3) detects 230
Controller PCB (PCB1), or the Main
degC or higher for 2 consecutive
Driver PCB (PCB2).
seconds.
(hardware detection)
is caught. -> Replace the Thermistors. -
• The Fixing Main Thermistor (THM1)
E001- > Replace the Fixing Upper Unit. 2.
detects hardware overheating. • The
0003 Replace the Main Driver PCB (PCB2).
Fixing Sub Thermistor 1 (THM2)/Fixing
3. Replace the DC Controller PCB
Sub Thermistor 2 (THM3) detects
(PCB1).
hardware overheating.
is caught or is open circuit. -> Replace
Fixing Assembly high temperature error the Thermistors. -> Replace the Fixing
E001- (hardware detection) Upper Unit. 2. Replace the Main Driver
0004 Abnormal temperature difference PCB (PCB2). 3. Replace the DC
among the Thermistors was detected. Controller PCB (PCB1). 4. Check if the
Fixing Shutter operates. -> Replace the
Fixing Assembly.
E001-
0010
Fixing Assembly temperature rise error
• Temperature of the Fixing Main
Thermistor (THM1) does not reach 100
degC although 12 seconds have
passed since it reached above 70 degC
Main Thermistor (THM1). -> Replace
after starting the Fixing Roller
the Fixing Main Thermistor Unit. 2.
temperature control. • Temperature of
Check the installation of the Fixing
the Fixing Main Thermistor does not
Main Thermistor. -> Replace the Fixing
E002- reach 130 degC although 12 seconds
Upper Unit. 3. Replace the Fixing
0001 have passed since it reached above
Power Supply PCB (PCB10). 4.
100 degC after starting the Fixing
Replace the Main Driver PCB (PCB2).
Roller temperature control. •
(PCB1). 6. Replace the Relay PCB
Thermistor does not reach 150 degC
(PCB5).
although 20 seconds have passed
since it reached above 130 degC after
starting the Fixing Roller temperature
conrtol.
40
Fixing Assembly temperature rise error

E002-
0010
Main Thermistor (THM1). -> Replace
Fixing Assembly temperature decrease the Fixing Main Thermistor Unit. 2.
error Check the installation of the Fixing
The Fixing Main Thermistor (THM1) Main Thermistor. -> Replace the Fixing
E003-
detects 70 degC or lower for 2 seconds Upper Unit. 3. Replace the Fixing
0000
or longer although the temperature Power Supply PCB (PCB10). 4.
reached above 100 degC after starting Replace the Main Driver PCB (PCB2).
the Fixing Roller temperature control. 5. Replace the DC Controller PCB
(PCB1). 6. Replace the Relay PCB
(PCB5).
Fixing Assembly temperature decrease
E003- error
Clear the error.
0010 Turning OFF and then ON the power
Fixing Power Supply error
E004-
0010
1. Check the harness of the Fixing Main
Thermistor (THM1) in the Fixing
E004- Assembly. 2. Check the connection of
Detect that the Fixing Main Thermistor
0205 the harness of the Fixing Assembly on
Unit is not connected.
the host machine side. 3. Replace the
Main Driver PCB (PCB2).
1. Replace the Fixing Cleaning Web. 2.
Replace the Fixing Cleaning Web Level
Fixing Cleaning Web absent error
Sensor (PS45). 3. Replace the DC
E005- After noticing the Fixing Cleaning Web
Controller PCB (PCB1). After executing
0000 absent, the web was pulled out 2000
the measures, clear the Fixing Cleaning
times.
Web counter (COPIER > COUNTER >
MISC > FIXWEB).
Error in Fixing Cleaning Web Drive
Solenoid connection 1. Check the connection of the
E005-
Connection of the Fixing Cleaning Web Connector. 2. Replace the Fixing
0001
Drive Solenoid (SL9) is not detected Cleaning Web Drive Solenoid (SL9).
when the power is turned ON.

41
Fixing Cleaning Web errort

error
E005-
Turning OFF and then ON Clear the error.
0010
the power without clearing
the error.
1. Check the connection of the Main Driver PCB
(PCB2) and the Drum Motor (M1). Motor side:
J2138, PCB side: J109 2. Check the voltage of
the Drum Motor (M1) J2151. If voltage is 0V,
Drum Motor (M1) error
E012- check the connection of the Relay PCB J520. 3.
Lock error of the Drum Motor
0001 Replace the Drum Motor (M1). 4. Check the gear
(M1).
of the Drum Drive Shaft. If the load is too much,
replace the Process Unit and the Drum Drive Unit
(Shaft). 5. Replace the Main Driver PCB (PCB2).
6. Replace the DC Controller PCB (PCB1).
Error in Waste Toner Lock
Detection Connector
disconnection Check the connection of the Waste Toner Lock
E013-
The Waste Toner Lock Detection Switch (SW5) and the Main Driver PCB
0001
Detection Switch (SW5) (PCB2). Switch side: J3050, PCB side: J103
detects locked state 3 times
for 200 msec at power-on.
1. Check the Waste Toner Container and the
Waste Toner Container Pipe. If toner overflowed
from the Waste Toner Container clogs the outlet
of the Waste Toner Pipe, remove the clogged
toner. After removing it, check that the screw can
Error in Waste Toner Feed be seen from the outlet of the pipe. 2. Check the
Screw Lock detection connection of the Waste Toner Lock Detection
The Waste Toner Lock Switch (SW5) and the Main Driver PCB (PCB2).
E013-
Detection Switch detects 3. Check the connection of the Main Driver PCB
0002
locked state 3 times for 200 (PCB2) and the DC Controller PCB (PCB1). Main
msec while the Developing Controller side: J3050, DC Controller side: J103 4.
Assembly is driven. Replace the Waste Toner Lock Detection Switch
(SW5). 5. Replace the Waste Toner Feed Unit. 6.
Replace the Main Driver PCB (PCB2). 7. Replace
the DC Controller PCB (PCB1). (When the error is
still displayed after replacing the Waste Toner
Feed Unit and the Main Driver PCB (PCB2).)
1. Check the gear of the Fixing Drive Unit. ->
Fixing Motor error Replace the gear. 2. Replace the Fixing Motor
E014-
Lock error of the Fixing (M3). 3. Check the connection drawer between
0001
Motor (M3). the Fixing Assembly and the host machine. 4.
42
1. Check the connection of the ETB Disengage

Sensor (PS56). Sensor side: J2101, J3270, PCB
side: J343 (Duplex Driver PCB (PCB4)) 2. Check
the connection of the Duplex Feed Left Motor
(M19). Motor side: J2107, J3044 (relay), PCB
side: J330 (Duplex Driver PCB (PCB4)) 3.
ETB disengagement error
Replace the ETB Disengage Sensor (PS56). 4.
E017- Disengagement of the ETB
Replace the Duplex Feed Left Motor (M19). 5.
0001 is not completed within the
Replace the Duplex Driver PCB (PCB4). 6.
Replace the DC Controller PCB (PCB1). NOTE:
Check if the Disengagement Cam is stained. If
necessary, clean it. Check if the drive system
(gear, Motor, one-way) is failed. If necessary,
replace it. Check if the link with the Fixing Feed
Handle is failed. If necessary, replace it.
1. Check the connection of the ETB Disengage
Sensor (PS55). Sensor side: J2100, J3270, PCB
side: J343 (Duplex Driver PCB (PCB4)) 2. Check
the connection of the Duplex Feed Left Motor
(M19). Motor side: J2107, J3044 (relay), PCB
side: J330 (Duplex Driver PCB (PCB4)) 3.
ETB engagement error
Replace the ETB Engage Sensor (PS55). 4.
E017- Engagement of the ETB is
Replace the Duplex Feed Left Motor (M19). 5.
0002 not completed within the
Replace the Duplex Driver PCB (PCB4). 6.
Replace the DC Controller PCB (PCB1). NOTE:
Check if the Disengagement Cam is stained. If
necessary, clean it. Check if the drive system
(gear, Motor, one-way) is failed. If necessary,
replace it. Check if the link with the Fixing Feed
Handle is failed. If necessary, replace it.
If this error occurs at installation, the ETB
Disengage Member (Transfer Frame Stopper)
may be left unremoved. Refer to the
troubleshooting "Remedy to be implemented
when the ETB Disengage Member (Transfer
Frame Stopper) is left unremoved" in the Service
ETB HP error
Manual, and check whether the ETB Disengage
E017- Engagement of the ETB was
Member is left unremoved or not and implement
0003 not completed at
appropriate procedure. If this error occurs at times
initialization.
other than installation, follow the following steps to
implement check and remedy. 1. Check the
connection of the ETB Disengage Sensor (PS56).
Sensor side: J2101, J3270, PCB side: J343
(Duplex Driver PCB (PCB4)) 2. Check the
connection of the Duplex Feed Left Motor (M19).
43
Motor side: J2107, J3044 (relay), PCB side: J330

(Duplex Driver PCB (PCB4)) 3. Replace the ETB
Disengage Sensor (PS56). 4. Replace the Duplex
Feed Left Motor (M19). 5. Replace the Duplex
Driver PCB (PCB4). 6. Replace the DC Controller
PCB (PCB1). NOTE: Check if the Disengagement
Cam is stained. If necessary, clean it. Check if the
drive system (gear, Motor, one-way) is failed. If
necessary, replace it. Check if the link with the
Fixing Feed Handle is failed. If necessary, replace
it.
1. Check the connection of the Developing Toner
Sensor (TS1). Sensor side: J2133, J3089 (relay),
PCB side: J3088 (relay), J114 (Main Driver PCB
(PCB2)) 2. Check the connection of the Magnet
Roller Clutch (CL5). Sensor side: J2036, J3124
(relay), J3090 (relay) PCB side: J3091(relay),
J115 (Main Driver PCB (PCB2)) 3. Check the
connection of the Toner Feed Motor (M28). Motor
Developing Assembly toner
side: J2035, J3124 (relay), J3090 (relay) PCB
absent error
E020- side: J3091(relay), J115 (Main Driver PCB
Toner in the Developing
0000 (PCB2)) 4. Check the connection of the Buffer
Assembly was empty for 2
Toner Sensor (TS3). Sensor side: J2039, J3124
minutes.
(relay), J3090 (relay) PCB side: J3091(relay),
J115 (Main Driver PCB (PCB2)) 5. Replace the
Developing Toner Sensor (TS1). 6. Replace the
Magnet Roller Clutch (CL5). 7. Replace the Toner
Feed Motor (M28). 8. Replace the Buffer Toner
Sensor (TS3). 9. Replace the Main Driver PCB
(PCB2). 10. Replace the DC Controller PCB
(PCB1).
1. Check the connection of the Developing Toner
Error in Developing Toner Sensor (TS1). Sensor side: J2133, J3089 (relay),
E020- Sensor connection detection PCB side: J3088 (relay), J114 (Main Driver PCB
0001 The connection detection (PCB2)) 2. Replace the Developing Toner Sensor
port was OFF at power-on. (TS1). 3. Replace the Main Driver PCB (PCB2). 4.
Replace the DC Controller PCB (PCB1).
1. Check the connection of the Buffer Toner
Sensor (TS3). Sensor side: J2039, J3124 (relay),
Error in Buffer Toner Sensor
J3090 (relay) PCB side: J3091 (relay), J115 (Main
E020- connection detection
Driver PCB (PCB2)) 2. Replace the Buffer Toner
0002 The connection detection
Sensor (TS3). 3. Replace the Main Driver PCB
port was OFF at power-on.
(PCB1).
44
1. Check the connection of the Toner Excess

Error in the Toner Excess Supply Sensor (TS2). Sensor side: J2038, J3124
Supply Sensor connection (relay), J3090 (relay) PCB side: J3091 (relay),
E020-
detection J115 (Main Driver PCB (PCB2)) 2. Replace the
0003
The connection detection Toner Excess Supply Sensor (TS2). 3. Replace
port was OFF at power-on. the Main Driver PCB (PCB2). 4. Replace the DC
1. Check the connection of the Magnet Roller
Clutch (CL5). Sensor side: J2036, J3124 (relay),
Error in Magnet Roller Clutch
J3090 (relay) PCB side: J3091(relay), J115 (Main
E020- connection detection
Driver PCB (PCB2)) 2. Replace the Magnet Roller
0004 The connection detection
Clutch (CL5). 3. Replace the Main Driver PCB
port was OFF at power-on.
(PCB1).
Error in Developing
Assembly Toner Sensor
1. Turn OFF the main power. 2. Replace the
E020- Cleaning Scraper
Developing Assembly. 3. Turn ON the main
0021 displacement
power.
State with toner was
detected continuously.
1. Check the connection of the Connector. Motor
side: J2319, Main Driver PCB (PCB2) side: J109
2. Check the voltage of the Developing Motor
(M2) J2152. If voltage is 0V, check the connection
of the Relay PCB J520. 3. Check the load of the
Developing Motor error Developing Motor (M2). Manually turn the
E023-
Lock error of the Developing Developing Motor (M2) located at the rear of the
0001
Motor (M2). host machine to check it. 4. Replace the
Developing Motor (M2). 5. Replace the
Developing Clutch (CL1). (When an error occurs
while the Developing Clutch is ON.) 6. Replace
the Main Driver PCB (PCB2). 7. Replace the DC

1. Check the connection of the Magnet
Error in Magnet Roller Clutch Roller Clutch (CL5). Sensor side:
connection detection J2006, Main Driver PCB (PCB2) side:
E023-
Connection of the Magnet Roller J109 2. Replace the Magnet Roller
0002
Clutch (CL5) cannot be detected 5 Clutch (CL5). 3. Replace the Main
times with 20 msec time interval. Driver PCB (PCB2). 4. Replace the DC
45

Connector. Motor side: J2036, Buffer
Unit relay: J3124, Front side relay:
J3090, Rear side relay: J3091, Main
Driver PCB (PCB2) side: J115 2.
Replace the Toner Feed Motor (M28).
Toner Feed Motor error
E025- 3. Check if toner is clogged inside of the
Overcurrent of the Toner Feed Motor
0001 Buffer. Turn the Drive Shaft of the Motor
(M28) was detected.
with your hand to check it. If the load is
too much, inside of the Buffer may be
clogged, so clean inside of it. 4.
(PCB1).
Connector. Motor side: J2037, Front
side relay: J3080, Rear side relay:
J3063, Main Driver PCB (PCB2) side:
J117 2. Remove the Toner Container,
and check if an error occurs. If an error
Toner Supply Motor error
E027- does not occur, reinstall the Toner
Lock error of the Toner Supply Motor
0001 Container and check again. If an error
(M10).
occurs, check the driving area of
connection point of the container. If an
error occurs, go on to 3. 3. Replace the
Toner Supply Motor (M10). 4. Replace
the Main Driver PCB (PCB2). 5.
Failure of NE Controller Counter
E032-
Detection of open circuit of count pulse Disconnection of cable.
0001
signal.
1. Check for displacement of the Lifter
Right Deck Lifter Motor error
E041- Wire of the Right Deck. 2. Check for
Overcurrent of the Right Deck Lifter
0001 hindrance to smooth movement of the
Motor was detected.
Deck Base Plate of the Right Deck.
1. Check for displacement of the Lifter
Left Deck Lifter Motor error
E041- Wire of the Left Deck. 2. Check for
Overcurrent of the Leftt Deck Lifter
0002 hindrance to smooth movement of the
Motor was detected.
Deck Base Plate of the Left Deck.
1. Check for error around the Lifter of
Cassette 3 Lifter Motor error
E041- the Cassette 3. 2. Check for hindrance
Overcurrent of the Cassette 3 Lifter
0003 to smooth movement of the Cassette
Motor was detected.
Base Plate of the Cassette 3.
46
1. Check for error around the Lifter of

Cassette 4 Lifter Motor error
E041- the Cassette 4. 2. Check for hindrance
Overcurrent of the Cassette 4 Lifter
0004 to smooth movement of the Cassette
Motor was detected.
Base Plate of the Cassette 4.
1. Check the connection of the Reverse
Error in Reverse Upper Flapper
Upper Flapper Solenoid (SL5). Solenoid
Solenoid connection detection
side: J2115, Duplex Driver PCB side:
E053- Connection of the Reverse Upper
J340 2. Replace the Reverse Upper
0001 Flapper Solenoid (SL5) cannot be
Flapper Solenoid (SL5). 3. Replace the
detected 5 times with 20 msec time
Duplex Driver PCB (PCB4). 4. Replace
interval.
the DC Controller PCB (PCB1).
1. Check the position of the Primary
Charging Shutter and the Cleaning Pad.
1-A. In the case that the Primary
Charging Shutter and the Cleaning Pad
fail to operate (stopped at HP at front
side) 1-A-1. Check the connection of the
Primary Charging Wire Cleaning Motor
(M6). Motor side: J3017, J3060 (iR-ADV
8xxx)/J3160 (iRADV 6xxx) (relay), PCB
side: J3177 (relay), J107 (Main Driver
PCB (PCB2)) 1-A-2. Replace the
(M6). 1-B. In the case that the Primary
Primary Charging Shutter HP open are stopped at rear side (close
error operation position) 1-B-1. Check the
E060- The Primary Charging Shutter Sensor connection of the Primary Charging
0001 (PS94) detects that the shutter is Shutter Sensor (PS94). Sensor side:
opened although it is moved to the J2029, J3089 (relay), PCB side: J3088
close position. (relay), J114 (Main Driver PCB (PCB2))
1-B-2. Replace the Primary Charging
Shutter Sensor (PS94). 1-C. In the case
that the Primary Charging Shutter and
the Cleaning Pad are stopped along the
way 1-C-1. Check the loosening of
screw on the Slider Pin and abrasion of
the pin. Tighten the screw or replace the
Slider Pin. 1-C-2. Replace the Primary
Charging Assembly. 1-D. In the case
that the Primary Charging Shutter stops
at front side and the Cleaning Pad
moves to rear side 1-D-1. Check if the
Shutter Mounting Plate is deformed. If
so, replace the Shutter Unit. 1-D-2.
47
Check the loosening of screw on the

Slider Pin and abrasion of the pin.
Tighten the screw or replace the Slider
Pin. 1-D-3. Replace the Primary
Charging Assembly. 2. Replace the
Main Driver PCB (PCB2). 3. Replace
1. Check the position of the Primary
Charging Shutter and the Cleaning Pad.
1-A. In the case that the Primary
fail to operate (stopped at HP at front
side) 1-A-1. Check the connection of the
(M6). Motor side: J3017, J3060 (iR-ADV
8xxx)/J3160 (iRADV 6xxx) (relay), PCB
side: J3177 (relay), J107 (Main Driver
PCB (PCB2)) 1-A-2. Replace the
(M6). 1-B. In the case that the Primary
Primary Charging Shutter HP close
error
are stopped at rear side (close
E060- The Primary Charging Shutter Sensor
operation position) 1-B-1. Check the
0002 (PS94) detects that the shutter is
connection of the Primary Charging
closed although it is moved to the open
Shutter Sensor (PS94). Sensor side:
position.
J2029, J3089 (relay), PCB side: J3088
(relay), J114 (Main Driver PCB (PCB2))
1-B-2. Replace the Primary Charging
Shutter Sensor (PS94). 1-C. In the case
that the Primary Charging Shutter and
the Cleaning Pad are stopped along the
way 1-C-1. Check the loosening of
screw on the Slider Pin and abrasion of
the pin. Tighten the screw or replace the
Slider Pin. 1-C-2. Replace the Primary
Charging Assembly. 2. Replace the
Main Driver PCB (PCB2). 3. Replace
Potential control error (VL) 1. Check the connection of the Pre-
The measured value in the dark area exposure LED (connector connection,
(VL) differs +/-30V or higher than the open circuit, the caught cable). 2. Check
E061-
target potential at potential control. the installation of the Primary Charging
0001
NOTE: If the difference is somewhere Assembly (connector connection, open
between +/-10V and less than 30V, circuit, the caught cable). 3. Check the
alarm is indicated. fixation state of the Drum and the Drum
48
Shaft. (Check if the drum fixation

cylinder is properly installed.) 4. Check
if the Dustproof Glass is soiled. If
necessary, clean it. 5. Check the
installation of the Laser Scanner Unit
(connector connection, open circuit, the
caught cable). 6. Check the installation
of the Primary Charging High Voltage
PCB (PCB11), and its connection
caught cable). 7. Check the installation
of the Potential Sensor (connector
connection, open circuit, the caught
cable). 8. Check the installation of the
Drum Motor (M1), and its connection
caught cable). 9. Replace the parts. •
Primary Charging Assembly • Laser
Scanner Unit • Potential Sensor •
Primary Charging High Voltage PCB
(PCB11) • Drum Motor (M1) • Main
Driver PCB (PCB2) • DC Controller PCB
(PCB1)
1. Check the connection of the Pre-
exposure LED (connector connection,
open circuit, the caught cable). 2. If the
current value of the Primary Charging
Roller (COPIER > DISPLAY > DPOT >
PRIM-C) is 1550 micro A or higher,
execute 2-1 to 3. 2-1. Increase the grid
voltage of the Primary Charging
Assembly by 100V (COPIER >
Potential control error (VD)
ADJUST > HV-PRI > PRI-GRID). 2-2.
Potential in the dark area did not fall
E061- Execute the potential control (COPIER
within the range (target value +/-10V)
0101 > FUNCTION > DPC > DPC). 2-3. Turn
although retry was executed 8 times at
OFF and then ON the power. 3. Check
VD potential control.
the installation of the Primary Charging
Assembly (connector connection, open
circuit, the caught cable). 4. Check the
installation of the Primary Charging
High Voltage PCB (PCB11), and its
connection (connector connection, open
circuit, the caught cable). 5. Check the
installation of the Drum Motor (M1), and
its connection (connector connection,
49

Replace the parts. • Primary Charging
Assembly • Primary Charging High
Voltage PCB • Drum Motor (M1) • Main
Driver PCB (PCB2) • DC Controller PCB
(PCB1)
High voltage setting error
With the state in which the developing
AC is output, 600V or higher
developing DC output was detected.
E064- (Basically, this error is not detected. 1. Turn OFF and then ON the main
00FF However, to detect that the image power. 2. Replace the DCON PCB.
formation-related backup data is
corrupted or to protect the hardware in
case of 600V or higher developing DC
output, this is to be an error.)
Main Driver PCB (PCB2) and the High
Voltage Unit. Main Driver side: J111,
High Voltage Unit side: J3097 2. Check
the connection between the Relay PCB
(PCB5) and the High Voltage Unit.
Relay side: J519, High Voltage Unit
Primary charging/grid high voltage side: J3099 3. Replace the Primary
E065- output leak error Charging Assembly. 4. Check the
0001 The leak detection signal was detected connection inside of the High Voltage
5 times in a row for every 20 msec. Unit. High Voltage Unit Relay (J3097)
and Primary Charging High Voltage
PCB (PCB11) (J3501) High Voltage
Unit relay (J3099) and Pre-transfer
Charging PCB (PCB26) (J3545, J3500)
5. Replace the Main Driver PCB
(PCB2). 6. Replace the Primary Grid
High Voltage Connector (FM4- 1006).

1. Check the position of the Pre-transfer
Pre-transfer Charging Shutter HP
Charging Shutter. 1-A. In the case that the
open error
Pre-transfer Charging Shutter fails to
E066- The Pre-transfer Charging Shutter
operate (stopped at HP at front side) Check
0001 Sensor (PS95) detects that the
the connection of the Pre-transfer Charging
shutter is opened although it is
Wire Cleaning Motor (M7). Sensor side:
moved to the close position.
50
(relay), J114 (Main Driver PCB (PCB2)) 1-B.

In the case that the Pre-transfer Charging
Shutter is stopped at rear side (close
operation position) 1-B-1. Check that the
Primary Fan Duct is closed. Close the
Primary Fan Duct. 1-B-2. Check movement
of the pin to push the Pre-transfer Charging
Shutter Sensor (PS95). Replace the Pin. 1-
B-3. Check movement of the flag on the Pre-
transfer Charging Shutter Sensor (PS95).
Replace the flag/ spring. 1-B-4. Check the
connection of the Pre-transfer Charging
Shutter Sensor (PS95). Sensor side: J2114,
J3215 (relay), J3067 (relay) PCB side:
J3066 (relay), J130 (Main Driver PCB
(PCB2)) 1-C. In the case that the Pre-
transfer Charging Shutter is stopped along
the way 1-C-1. Check abrasion of the Slider
Pin. Replace the Slider Pin. 1-C-2. Replace
the Pre-transfer Charging Assembly. 2.
1. Check the position of the Pre-transfer
Charging Shutter. 1-A. In the case that the
Pre-transfer Charging Shutter fails to
operate (stopped at HP at front side) Check
the connection of the Pre-transfer Charging
Wire Cleaning Motor (M7). Sensor side:
(relay), J114 (Main Driver PCB (PCB2)) 1-B.
In the case that the Pre-transfer Charging
Pre-transfer Charging Shutter HP Shutter is stopped at rear side (close
close error. operation position) 1-B-1. Check that the
E066- The Pre-transfer Charging Shutter Primary Fan Duct is closed. Close the
0002 Sensor (PS95) detects that the Primary Fan Duct. 1-B-2. Check movement
shutter is closed although it is of the pin to push the Pre-transfer Charging
moved to the open position. Shutter Sensor (PS95). Replace the Pin. 1-
B-3. Check movement of the flag on the Pre-
transfer Charging Shutter Sensor (PS95).
Replace the flag/ spring. 1-B-4. Check the
connection of the Pre-transfer Charging
Shutter Sensor (PS95). Sensor side: J2114,
J3215 (relay), J3067 (relay) PCB side:
J3066 (relay), J130 (Main Driver PCB
(PCB2)) 1-C. In the case that the Pre-
transfer Charging Shutter is stopped along
51
the way 1-C-1. Check abrasion of the Slider

Pin. Replace the Slider Pin. 1-C-2. Replace
the Pre-transfer Charging Assembly. 2.
1. Check the connection between the Main
Driver PCB (PCB2) and the High Voltage
Unit. Main Driver side: J112, High Voltage
Unit side: J3098 2. Check the connection
between the Relay PCB (PCB5) and the
High Voltage Unit. Relay side: J519, High
Developing high voltage output Voltage Unit side: J3099 3. Replace the
leak error Developing Assembly. 4. Check the
E067-
The leak detection signal was connection point of the Developing
0001
detected 5 times in a row for every Assembly. If it is soiled, clean it. 5. Check
20 msec. the connection inside of the High Voltage
Unit. Check the connection of the High
Voltage Unit Relay (J3097) and the
Developing High Voltage PCB (J3511). High
Voltage Unit Relay (J3099) and Pre-transfer
Charging PCB (J3545, J3500, J3510) 6.
Driver PCB (PCB2) and the High Voltage
Unit. Main Driver side: J112, High Voltage
Unit side: J3098 2. Check the connection
between the Relay PCB (PCB5) and the
High Voltage Unit. Relay side: J519, High
Voltage Unit side: J3099 3. Replace the Pre-
Pre-transfer charging high voltage transfer Charging Assembly. 4. Check the
output leak error connection inside of the High Voltage Unit.
E068-
The leak detection signal was Check the connection of the High Voltage
0001
detected 5 times in a row for every Unit Relay (J3098) and the Transfer High
20 msec. Voltage PCB (J3544). Check the connection
of the High Voltage Unit Relay (J3099) and
the Pre-transfer Charging PCB (J3545,
J3500) 5. Replace the Main Driver PCB
(PCB2). 6. Replace the Pre-transfer High
Voltage Connector (FM4- 1007). 7. Replace
the Pre-transfer Transformer (Post Charging
Trance) of the High Voltage Unit.
Transfer high voltage output leak 1. Check the connection between the Duplex
error Driver PCB (PCB4) and the High Voltage
E069-
The leak detection signal was Unit. Check the connection at Duplex Driver
0001
detected 5 times in a row for every side (J343) and the Transfer High Voltage
20 msec side (J3066). Check the connection at
52
Duplex Driver side (J311) and the Transfer

High Voltage side (J3061). (In addition,
check that 24V is output.) 2. Check the
connection of the Transfer High Voltage
PCB (J3306). 3. Replace the ETB Unit. 4.
Replace the Duplex Driver PCB (PCB4).
1. Check if the door is opened. Close the
door. 2. Check the connection between the
DC Controller PCB (PCB1) and the Laser
Driver PCB (PCB35). DC Controller side:
J471, J472, Laser Driver side: J5100, J5101,
Relay Harness connection to Polygon Motor
and BD PCB: J3011 3. Replace the Laser
BD unlock error
Scanner Unit. 4. Replace the Laser Driver
E100- Locked state was not detected
PCB (PCB35). 5. Replace the DC Controller
11xx within the specified period of time
PCB (PCB1). NOTE: When condensation
at start-up.
occurs inside of the machine or the Laser
Scanner Unit, this error also occurs. When
condensation occurs, leave the machine or
the unit as it is until condensation
disappears. (Use the machine or the unit in
an environment where condensation does
not occur.)
door. 2. Check the connection between the
DC Controller PCB (PCB1) and the Laser
Driver PCB (PCB35). DC Controller side:
J471, J472, Laser Driver side: J5100, J5101,
and BD PCB: J3011 3. Replace the Laser
BD unlock error
Scanner Unit. 4. Replace the Laser Driver
E100- After the BD range was specified,
12xx lock was unlocked for 1 second or
PCB (PCB1). NOTE: When condensation
longer.
not occur.)
Polygon Motor BD unlock error 1. Check if the door is opened. Close the
(Laser diode is not lit up/ failure of door. 2. Check the connection between the
E100-
the BD PCB/power supply error, DC Controller PCB (PCB1) and the Laser
13xx
or condensation) Driver PCB (PCB35). DC Controller side:
During the Polygon speed J471, J472, Laser Driver side: J5100, J5101,
53
change, lock was unlocked for 1 Relay Harness connection to Polygon Motor
second or longer. (Laser diode is and BD PCB: J3011 3. Replace the Laser
not lit up/failure of the BD Scanner Unit. 4. Replace the Laser Driver
PCB/power supply error, or PCB (PCB35). 5. Replace the DC Controller
condensation) PCB (PCB1). NOTE: When condensation
not occur.)
door. 2. Check the connector connection,
open circuit, and the caught cable of the DC
Controller PCB (PCB1) and the Laser Driver
Polygon Motor BD unlock error
PCB (PCB35). DC Controller side: J471,
E100- Failed to get the Detailed Code
J472, Laser Driver side: J5100, J5101,
FFFF (communication error, power
supply error, PCB failure, etc.).
(M44) and BD Sensor: J3011 3. Replace the
Laser Scanner Unit. 4. Replace the Laser
Driver PCB (PCB35). 5. Replace the DC
EEPROM writing error.
E102- Failed to write to EEPROM
0001 (Power is not supplied/EEPROM
failure).
Different Laser Scanner Unit
model error
The scanner for 6075/6065/6055
E103- Replace the Laser Scanner Unit with the one
models was installed to the
0001 for the correct model.
imageRUNNER ADVANCE
8105/8095/8085 models, and vice
versa.
Polygon Motor FG unlock error 1. Check if the door is opened. Close the
E110-
Locked state was not detected door. 2. Check the connector connection,
11xx
within the specified period of time open circuit, and the caught cable of the DC
54
at start-up. (Power is not Controller PCB (PCB1) and the Laser Driver
supplied/Polygon Motor signal PCB (PCB35). DC Controller side: J471,
error) J472, Laser Driver side: J5100, J5101,
Polygon Motor FG unlock error
After the BD range was specified,
E110- lock was unlocked for 1 second or
12xx longer. (Power is not
supplied/Polygon Motor signal
error)
During the Polygon speed
E110- change, lock was unlocked for 1
13xx second or longer. (Power is not
supplied/Polygon Motor signal
error)
E110- Failed to get the Detailed Code
FFFF (communication error, power
supply error, PCB failure).

55
Laser Scanner Cooling Fan

error.
The Fan stop signal is detected
1. Check the connection of the Connector. 2.
E121- for 5 seconds or longer and retry
Replace the Laser Scanner Cooling Fan
0001 is failed 4 times in a row
(FM16).
although the Laser Scanner
Cooling Fan (FM16) is turned
ON.
1. Check the connection of the DC Controller
PCB (PCB1) and the Main Driver PCB
Error in Main Driver PCB (PCB2). DC Controller side: J411, J412, Main
connection detection Driver side: J125, J126 2. Check the Main
E197- Failed to establish a Driver PCB (PCB2) power supply connection.
0001 communication between the DC Check the connection at the Main Driver side
Controller PCB (PCB1) and the (J128) and the DC Controller side (J414), and
Main Driver PCB (PCB2). check the voltage. 3. Replace the Main Driver
PCB (PCB1).
PCB (PCB1) and the Feed Driver PCB
(PCB3). DC Controller side: J421, Feed Driver
side: J204 2. Check the connection of the
Error in Feed Driver PCB Feed Driver PCB (PCB3) and the DC-DC
connection detection Converter PCB. Check the connection at the
E197- Failed to establish a Feed Driver side (J218) and the DC-DC
0002 communication between the DC Converter side (J9033). 3. Check the power
Controller PCB (PCB1) and the supply of the Feed Driver PCB (PCB3). Check
Feed Driver Pub (PCB3). if appropriate voltages are applied to the Feed
Driver side (12V to 1pin, 5V to 3pin, 3.3V to
4pin). -> If not, replace the DC-DC Converter
PCB. 4. Replace the Feed Driver PCB (PCB3).
5. Replace the DC Controller PCB (PCB1).
1. Check the connection between the DC
Controller PCB (PCB1) and the Fixing Feed
Drawer. DC Controller side: J431, J432, Fixing
Feed Drawer (host machine side): J3002D
Error in Duplex Driver PCB
Fixing Feed Drawer (Fixing Feed side):
connection detection
J3002L, Duplex Driver side: J300, J301 2.
E197- Failed to establish a
Check the connection of the Duplex Driver
0003 communication between the DC
PCB (PCB4) and the DC-DC Converter PCB.
Controller PCB (PCB1) and the
Check the connection at the Duplex Driver
Duplex Driver PCB (PCB4).
side (J311) and the DC-DC Converter side
(J9034). 3. Check the power supply of the
Duplex Driver PCB (PCB4). Check if
appropriate voltages are applied to the Duplex
56
Driver side (12V to 1pin, 5V to 3pin, 3.3V to

4pin). -> If not, replace the DC-DC Converter
PCB. 4. Replace the Duplex Driver PCB
(PCB1).
Error in Relay PCB connection
detection
PCB (PCB1) and the Relay PCB (PCB5). DC
E197- Connection between the DC
Controller side: J451, Relay side: J514 2.
0004 Controller PCB (PCB1) and the
Replace the Relay PCB (PCB5). 3. Replace
Relay PCB (PCB5) is
disconnected.
Error in Main Driver PCB Analog 1. Check the connection of the DC Controller
Connector connection detection PCB (PCB1) and the Main Driver PCB
E197- Connection between the DC (PCB2). DC Controller side: J413, Main Driver
0005 Controller PCB (PCB1) and the side: J124 2. Replace the Main Driver PCB
Main Driver PCB (PCB2) is (PCB2). 3. Replace the DC Controller PCB
disconnected. (PCB1).
1. Check the connection between the DC
Error in Feed Driver PCB
Controller PCB (PCB1) and the Fixing Feed
Drawer Connector connection
Drawer. DC Controller side: J431, J432, Fixing
detection
E197- Feed Drawer (host machine side): J3002D
Connection between the DC
0006 Fixing Feed Drawer (Fixing Feed side):
Controller PCB (PCB1) and the
J3002L, Feed Driver side: J300, J301 2.
Feed Driver PCB (PCB3) is
Replace the Feed Driver PCB (PCB3). 3.
disconnected.
Error in Fixing Drawer 1. Check the connection between the Main
Connector connection detection Driver PCB (PCB2) and the Fixing Drawer.
E197- Connection between the DC Main Driver side: J105, Fixing Drawer (host
0008 Controller PCB (PCB1) and the machine side): J3001D Check the Harness of
Main Driver PCB (PCB2) is the Fixing Drawer (Fixing side) (J3001L). 2.
disconnected. Replace the Main Driver PCB (PCB2).
Error in the Process Unit
connection detection
E197- Driver PCB (PCB2) and the Process Unit. PCB
Connection between the Main
0009 side: J107, Process Unit side: J3060 2.
Driver PCB (PCB2) and the
Replace the Process Unit.
Process Unit is disconnected.
Error in Primary Charging High
Voltage PCB connection
Driver PCB (PCB2) and the Primary Charging
detection
E197- High Voltage PCB (PCB11). Main Driver side:
0010 J111, Primary Charging High Voltage side:
J3501 2. Replace the Primary Charging High
Primary Charging High Voltage
Voltage PCB (PCB11).
PCB (PCB11) is disconnected.
57
Error in Developing High

Voltage PCB connection
Driver PCB (PCB2) and the Developing High
detection
E197- Voltage PCB (PCB12). Main Driver side: J112,
0011 Developing High Voltage side: J3511 2.
Replace the Developing High Voltage PCB
Developing High Voltage PCB
(PCB12).
(PCB12) is disconnected.
Error in Transfer High Voltage 1. Check the connection between the Duplex
PCB connection detection Driver PCB (PCB4) and the Transfer High
E197- Connection between the Duplex Voltage PCB (PCB13). Duplex Driver side:
0012 Driver PCB (PCB4) and the J343, Transfer High Voltage side: J3062 2.
Transfer High Voltage PCB Replace the Transfer High Voltage PCB
(PCB13) is disconnected. (PCB13).
Serial communication error
Failure of reception from the
video signal control ASIC. Data
E197- reception was failed 5 times in a
0181 row when reading data from the
video signal control ASIC (at FG
lock detection, BD lock
detection).
1. Connector disconnection/open circuit of the
Scanner HP error
Scanner HP Sensor (SR2). 2. Failure of the
E202- An error occurs during the
0001 Scanner Unit (Paper Front) HP
Scanner Motor (M1). 4. Failure of the Reader
detection operation (outward).
Scanner HP error
0002 Scanner Unit (Paper Front) HP
Scanner Motor (M1). 4. Failure of the Reader
detection operation (homeward).

Glass HP error
Glass Shift HP Sensor (SR11). 2. Failure of the
Glass Shift HP Sensor (SR11). 3. Failure of the
0101 Glass HP detection
Glass Shift Motor (M9). 4. Failure of the DADF
operation (outward).
Driver PCB (PCB1).
Glass HP error 1. Connector disconnection/open circuit of the
E202- An error occurs during the Glass Shift HP Sensor (SR11). 2. Failure of the
0102 Glass HP detection Glass Shift HP Sensor (SR11). 3. Failure of the
operation (homeward). Glass Shift Motor (M9). 4. Failure of the DADF
58
Driver PCB (PCB1).

Power supply (24V) error
E227- 1. Connector disconnection/open circuit of the
24V port is OFF when the
0001 Reader Power Supply. 2. Failure of power supply.
power is turned ON.B
24V port is OFF when a job
is started.
24V port is OFF when a job
0003 Reader Power Supply. 2. Failure of power supply
is ended.
24V port is OFF when
loading.
1. Connection error between the DADF Driver
PCB (PCB1) and the Reader Controller PCB
E227- 24V port is OFF when the
(PCB1). 2. Connector disconnection/open circuit
0101 power of DADF is turned
of the Reader Power Supply. 3. Failure of power
ON.
supply.
Power supply (24V) error PCB (PCB1) and the Reader Controller PCB
E227-
24V port is OFF when a job (PCB1). 2. Connector disconnection/open circuit
0102
is started in the DADF. of the Reader Power Supply. 3. Failure of power
supply.
Power supply (24V) error PCB (PCB1) and the Reader Controller PCB
E227-
24V port is OFF when a job (PCB1). 2. Connector disconnection/open circuit
0103
is ended in the DADF. of the Reader Power Supply. 3. Failure of power
supply.
Communication error
between Main Controller and 1. Check the connection of the Main Controller
DC Controller PCB and the DC Controller PCB (PCB1). Main
E240-
Communication error occurs Controller side: J712, DC Controller side: J442 2.
0000
between the CPU of the Replace the DC Controller PCB (PCB1). 3.
Main Controller PCB and the Replace the Main Controller PCB.
DC Controller PCB (PCB1).
3 minutes passed with 1. Check the connection of the Connector. 2.
pickup request waiting status Check the connection of the Sub PCB in the Main
E240-
It was detected that 3 Controller PCB 1 Box. 3. Check the connections
0001
minutes passed with pickup of the DC Controller PCB and the Main Controller
request waiting status. PCB 1. Replace the PCB(s) if necessary.
E240- 3 minutes passed with image 1. Check the connection of the Connector. 2.
59
0002 output request waiting status Check the connection of the Sub PCB in the Main
It was detected that 3 Controller PCB 1 Box. 3. Check the connections
minutes passed with image of the DC Controller PCB and the Main Controller
output request waiting PCB 1. Replace the PCB(s) if necessary.
status.
Software sequence error 1. Check the connection of the Connector. 2.
after the jam Check the connection of the Sub PCB in the Main
E240-
A software sequence error Controller PCB 1 Box. 3. Check the connections
0003
(engine bug) was detected of the DC Controller PCB and the Main Controller
after the jam.? PCB 1. Replace the PCB(s) if necessary.
E246 System error Contact to the sales companies.

SRAM error
E248-
SRAM check error when the Main Controller PCB 2.
0000
power is turned ON.
EEPROM error
E248- An error when EEPROM power for Failure of the Reader Controller PCB
0001 the Reader Controller PCB (PCB1) (PCB1).
is turned ON.
EEPROM error
E248- Failure of the Reader Controller PCB
EEPROM writing error for the
0002 (PCB1).
Reader Controller PCB (PCB1).
EEPROM error
E248- Reading error after writing to Failure of the Reader Controller PCB
0003 EEPROM for the Reader (PCB1).
1. Check the connection between the AC
Driver PCB and the Main Driver PCB
Error in Current Sensor reference
(connector disconnection, open circuit, short
E263- voltage generation
circuit of harness). AC Driver side: J615,
0000 The reference voltage is not within
Main Driver side: J103 2. Replace the AC
the range of reference value.
Driver PCB. 3. Replace the Main Driver PCB
(PCB2).
Current Sensor error
E263- An error is detected in the value of
0001 the Current Sensor (SE601) (the
value remains at the upper limit).
60

(PCB2).
Current Sensor error
E263- An error is detected in the value of
0002 the Current Sensor (SE601) (the
value remains at the lower limit).
(PCB2).
Error in Current Sensor accuracy
E263- The value of the Current Sensor
0003 (SE601) is not within the range of
reference value.
(PCB2).
Error in paper front vertical
scanning synchronous signal 1. Connector disconnection/open circuit of
Vertical scanning synchronous the Scanner Unit (Reader). 2. Connector
E270- signal (VSYNC) is not sent disconnection/open circuit of the Reader
0001 appropriately from the CMOS PCB Controller PCB (PCB1). 3. Failure of the
(Scanner Unit (Paper Front)), so Scanner Unit (Reader). 4. Failure of the
the image error occurs or the Reader Controller PCB (PCB1).
operation stops abnormally.
Error in horizontal
scanning/vertical scanning
1. Connector disconnection/open circuit of
synchronous signal
the Scanner Unit (Reader/DADF). 2.
Due to the horizontal scanning
E270- Connector disconnection/open circuit of the
synchronous signal (HSYNC)
0002 Reader Controller PCB (PCB1). 3. Failure of
error, the vertical scanning
the Scanner Unit (Reader/DADF). 4. Failure
synchronous signal (VSYNC) is
of the Reader Controller PCB (PCB1).
not sent, so the image error occurs
or the operation stops abnormally.
Error in paper back vertical
scanning synchronous signal 1. Connector disconnection/open circuit of
Vertical scanning synchronous the Scanner Unit (DADF). 2. Connector
E270- signal (VSYNC) is not sent disconnection/open circuit of the Reader
0101 appropriately from the CMOS PCB Controller PCB (PCB1). 3. Failure of the
(Scanner Unit (Paper Back)), so Scanner Unit (DADF). 4. Failure of the
the image error occurs or the Reader Controller PCB (PCB1).
operation stops abnormally.
E280- Communication error between 1. Connector disconnection/open circuit of
0001 Reader Controller PCB (PCB1) the Scanner Unit (Reader). 2. Connector
61
and Scanner Unit (Reader) disconnection/open circuit of the Reader

Within the specified period of time, Controller PCB (PCB1). 3. Failure of the
communication between the Scanner Unit (Reader). 4. Failure of the
Reader Controller PCB and Reader Controller PCB (PCB1).
Scanner Unit (Paper Front) is not
started.
Reader Controller PCB (PCB1) 1. Connector disconnection/open circuit of
and Scanner Unit (DADF) the Scanner Unit (DADF). 2. Connector
E280- Within the specified period of time, disconnection/open circuit of the Reader
0101 communication between the Controller PCB (PCB1). 3. Failure of the
Reader Controller PCB and Scanner Unit (DADF). 4. Failure of the
Scanner Unit (Paper Back) is not Reader Controller PCB (PCB1).
started.
Paper front light intensity NG
E301- Light intensity is below the
Failure of the Scanner Unit (Reader).
0001 reference level at paper front
shading.
Paper back light intensity NG
E301- Light intensity is below the
Failure of the Scanner Unit (DADF).
0101 reference level at paper back
shading.

Error in paper front shading.
Scanner Unit (Reader). 2. Connector
Error in shading RAM access,
E302- disconnection/open circuit of the Reader
or the shading value is either
0001 Controller PCB (PCB1). 3. Failure of the
below or higher than the
Scanner Unit (Reader). 4. Failure of the Reader
reference level.
Error in paper back shading Scanner Unit (DADF). 2. Connector
Error in shading RAM access, disconnection/open circuit of the Reader
E302-
or the shading value is either Controller PCB (PCB1). 3. Operation error of
0101
below or higher than the the Glass Shift Motor (M9). 4. Failure of the
reference level. Scanner Unit (DADF). 5. Failure of the Reader
E315 Codec error
E351- Main Controller PCB 2 1. Disconnect and then connect the connector
0000 communication error of the Main Controller PCB 2. 2. Replace the
62
Main Controller PCB 2 Main Controller PCB 2.

communication error.
Reader Controller PCB (PCB1) 1. Connection error between the DADF Driver
and DADF PCB (PCB1) and the Reader Controller PCB
E400-
Reception error occurs at the (PCB1). 2. Failure of the DADF Driver PCB
0001
time of communication (PCB1). 3. Failure of the Reader Controller
between the Reader Controller PCB (PCB1).
PCB and the DADF
Reader Controller PCB (PCB1) 1. Connection error between the DADF Driver
and DADF PCB (PCB1) and the Reader Controller PCB
E400-
Reception error occurs at the (PCB1). 2. Failure of the DADF Driver PCB
0002
time of communication (PCB1). 3. Failure of the Reader Controller
between the Reader Controller PCB (PCB1).
PCB and the DADF.
Pickup Roller Unit lifting error 1. Connector disconnection/open circuit of the
The level of the Pickup Roller Pickup Roller Unit Lifter HP Sensor (SR12). 2.
Unit Lifter HP Sensor (SR12) Connector disconnection/open circuit of the
E401-
does not change within the Pickup Roller Unit Lifter Motor (M10). 3. Failure
0001
specified period of time of the Pickup Roller Unit Lifter HP Sensor
although the Pickup Roller Unit (SR12). 4. Failure of the Pickup Roller Unit
Lifter Motor (M10) is driven. Lifter Motor (M10).
Pickup Roller Unit lifting error 1. Connector disconnection/open circuit of the
The level of the Pickup Roller Pickup Roller Unit Lifter HP Sensor (SR12). 2.
Unit Lifter HP Sensor (SR12) Connector disconnection/open circuit of the
E401-
does not change within the Pickup Roller Unit Lifter Motor (M10). 3. Failure
0002
specified period of time of the Pickup Roller Unit Lifter HP Sensor
although the Pickup Roller Unit (SR12). 4. Failure of the Pickup Roller Unit
Lifter Motor (M10) is driven. Lifter Motor (M10).
Tray Lifter Motor (M8) error
The Tray HP Sensor (SR13) is
Tray HP Sensor (SR13). 2. Connector
E407- not turned ON or OFF within
disconnection/open circuit of the Tray Lifter
0001 the specified period of time
Motor (M8). 3. Failure of the Tray HP Sensor
although the Tray Lifter Motor
(SR13). 4. Failure of the Tray Lifter Motor (M8).
(M8) is driven.
Tray Lifter Motor (M8) error 1. Connector disconnection/open circuit of the
E407- The Paper Surface Sensor Paper Surface Sensor (SR6). 2. Connector
0002 (SR6) is not turned ON within disconnection/open circuit of the Tray Lifter
the specified period of time Motor (M8). 3. Failure of the Paper Face
63
although the Tray Lifter Motor Sensor (SR6). 4. Failure of the Tray Lifter Motor
(M8) is driven. (M8).
DADF Disengagement Motor 1
(M6) error
Disengagement HP Sensor 1 (SR15). 2.
The DADF Disengagement HP
Connector disconnection/open circuit of the
E413- Sensor 1 (SR15) is not turned
Disengagement Motor 1 (M6). 3. Failure of the
0001 ON within the specified period
Disengagement HP Sensor 1 (SR15). 4. Failure
of time although the DADF
of the Disengagement Motor 1 (M6). 5. Failure
Disengagement Motor 1 (M6) is
of the DADF Driver PCB (PCB1).
driven.
(M6) error
Disengagement HP Sensor 1 (SR15). 2.
Disengagement Motor 1 (M6). 3. Failure of the
0002 OFF within the specified period
Disengagement HP Sensor 1 (SR15). 4. Failure
of time although the DADF
of the Disengagement Motor 1 (M6). 5. Failure
of the DADF Driver PCB (PCB1).
driven.

(M7) error
the Disengagement HP Sensor 2 (SR16). 2.
E413- Sensor 2 (SR16) is not turned ON
Disengagement Motor 2 (M7). 3. Failure of
0011 within the specified period of time
although the DADF
Failure of the Disengagement Motor 2 (M7).
5. Failure of the DADF Driver PCB (PCB1).
driven.
(M7) error
Disengagement Motor 2 (M7). 3. Failure of
0012 OFF within the specified period of
time although the DADF
Failure of the Disengagement Motor 2 (M7).
5. Failure of the DADF Driver PCB (PCB1).
driven.
E423- DADF SDRAM error Error in SDRAM (video image memory) on
0001 SDRAM access error. the Reader Controller PCB (PCB1).
E423- DADF SDRAM erroror. Error in SDRAM (video image memory) on
0002 SDRAM Verify error. the Reader Controller PCB (PCB1).
E490- Different DADF model error 1. Installed DADF is a different model. 2.
64
0001 Not proper DADF is installed. Failure of the Reader Controller PCB
(PCB1). 3. Failure of the DC Controller PCB.
4. Failure of the Main Controller PCB.
Communication error (Finisher-
1. The Finisher Controller PCB is faulty. 2.
E500- E1)
The host machine DC Controller PCB is
faulty.
Communication error (Finisher- 1. The wiring between the Finisher Controller
E503- E1) PCB and Saddle Controller PCB is faulty. 2.
0002 The communication with the The Finisher Controller PCB is faulty. 3. The
Saddle Stitcher is interrupted. Saddle Stitcher Controller PCB is faulty.
1. The wiring between the Finisher Controller
Communication error (Finisher- PCB and host machine DC Controller PCB is
E503- E1/External 2 Hole Puncher) faulty. 2. The Punch Controller PCB is faulty.
0003 The communication with the 3. The Finisher Controller PCB is faulty. 4.
Puncher unit is interrupted. The host machine DC Controller PCB is
faulty.
A. Communication error (Finisher- A-1. The wiring between the Finisher
E1) B. Communication error with Controller PCB and host machine Controller
Insertion Unit (Document Insertion PCB is faulty. A-2. The Finisher Controller
Unit-L1) C. Communication error PCB is faulty. A-3. The host machine
with Insertion Unit (Document Controller PCB is faulty. B-1. Inserter
E503- Insertion/Folding Unit-H1) Controller PCB is faulty. B-2. Disconnection
0004 A. The communication with the of communication cable B-3. Connector on
Inserter or the Paper Folding Unit the Inserter Controller PCB is disconnected.
is interrupted. B. Failed C-1. Folder Controller PCB is faulty. C-2.
communication for 3 consecutive Disconnection of communication cable C-3.
times. C. Failed communication Connector on the DC Controller PCB is
for 3 consecutive times. disconnected.
Finisher back-up RAM (EEPROM)
error (Finisher-D1/E1)
The checksum for the EEPROM
E505-
data has an error. (The value The Finisher Controller PCB is faulty.
0001
written in EEPROM and the value
extracted from EEPROM doesn't
conform.)
EEPROM error (External 2 Hole
E505- Puncher)
The Punch Controller PCB is faulty.
0002 The checksum for the EEPROM
data has an error.
A. EEPROM error with the
E505- A. The Insertion Unit Controller PCB is faulty.
Insertion Unit (failed data reading/
0003 B. Folder Controller PCB is faulty.
writing) (Document Insertion Unit-
65
L1) B. EEPROM error with the

Insertion Unit (failed data reading/
writing) (Document
Insertion/Folding Unit-H1)
A. The checksum for the
EEPROM data has an error. B.
Data failed to be read properly.
error (Finisher-E1)
when the Rear Eend Assist Motor
1. The Rear End Assist Home Pposition
error (Finisher-E1)
has been driven for 3 seconds.m.)
Error in Folding Feed Motor lock
(Document Insertion/Folding Unit-
1. Connector of the Folding Feed Motor (M5)
E518- H1)
is disconnected. 2. Folding Feed Motor (M5)
8001 The Folding Feed Motor (M5) lock
is faulty.
signal has been detected for more
than the specified time.

1. The Gear Change Home Position
Gear change home position error
(Finisher-E1)
E519- The Gear Change Hhome Position
Gear Change Motor is faulty. 3. The gear
0002 Sensor does not turn ON when the
change mechanism is faulty. 4. The Gear
Gear Change Motor has been
Change Motor (M110) is faulty. 5. The
driven for 387 pulses.
Finisher Controller PCB is faulty.
Gear change home position error 1. The Gear Change Home Position
(Finisher-E1) Sensor (PI117) is faulty. 2. The wiring
E519- The Gear Change Home Position between the Finisher Controller PCB and
8001 Sensor does not turn OFF when Gear Change Motor is faulty. 3. The gear
the Gear Change Motor has been change mechanism is faulty. 4. The Gear
driven for 387 pulses. Change Motor (M110) is faulty. 5. The
66

Front aligning plate home position 1. The Front Aligning Plate Home Position
error (Finisher-E1) Sensor (PI106) is faulty. 2. The wiring
The aligning plate does not leave between the Finisher Controller PCB and
E530-
the Aligning Plate Front Home Front Aligning Plate Motor is faulty. 3. The
8001
Position Sensor when the front aligning plate is faulty. 4. The Front
Alignment Plate Front Motor has Aligning Plate Motor (M103) is faulty. 5.
been driven for 4 seconds. The Finisher Controller PCB is faulty.
Front aligning plate home position 1. The front Aligning Plate Home Position
The aligning plate does not return between the Finisher Controller PCB and
E530-
to aligning plate front home position front aligning plate Motor is faulty. 3. The
8002
Sensor when the alignment plate front aligning plate is faulty. 4. The front
front Motor has been driven for 4 aligning plate Motor (M103) is faulty. 5. The
seconds. Finisher Controller PCB is faulty.
(Finisher-E1) 1. The wiring between the Finisher
E531- The Stapler does not leave the Controller PCB and Stapler is faulty. 2. The
8001 staple home position when the Stapler is faulty. 3. The Finisher Controller
Staple Motor has been driven for PCB is faulty.
0.4 sec.
(Finisher-E1) 1. The wiring between the Finisher
E531- The Stapler does not return to the Controller PCB and Stapler is faulty. 2. The
8002 staple home position when the Stapler is faulty. 3. The Finisher Controller
Staple Motor has been driven for PCB is faulty.
0.4 sec.
1. The Stapler Drive Home Position Sensor
(Finisher-E1)
Finisher Controller PCB and Stapler Shift
E532- The Stapler does not leave the
Motor is faulty. 3. The stapler shift base is
8001 stapler shift home pposition when
faulty. 4. The Stapler Shift Motor (M105) is
the Stapler Shift Motor hasbeen
faulty. 5. The Finisher Controller PCB is
faulty.
1. The Stapler Drive Home Position Sensor
(Finisher-E1)
Finisher Controller PCB and Stapler Shift
E532- The Stapler does not return to the
Motor is faulty. 3. The stapler shift base is
faulty. 4. The Stapler Shift Motor (M105) is
the Stapler Shift Motor has been
faulty.
E535- Swing home position error 1. The Swing Home Position Sensor
8001 (Finisher-E1) (PI105) is faulty. 2. The wiring between the
67
The Stapler does not leave the Finisher Controller PCB and Swing Motor is
swing home position when the faulty. 3. The swing mechanism is faulty. 4.
Swing Motor has been driven for 3 The Swing Motor (M106) is faulty. 5. The
Swing home position error 1. The Swing Home Position Sensor
(Finisher-E1) (PI105) is faulty. 2. The wiring between the
E535- The Stapler does not return to the Finisher Controller PCB and Swing Motor is
8002 swing home position when the faulty. 3. The swing mechanism is faulty. 4.
Swing Motor has bee driven for 3 The Swing Motor (M106) is faulty. 5. The
Rear aligning plate home position 1. The Aligning Plate Rear Home Position
The aligning plate does not leave between the Finisher Controller PCB and
E537-
the Aligning Plate Rear Home Aligning Plate Rear Motor is faulty. 3. The
8001
Position Sensor when the rear aligning plate is faulty. 4. The Rear
Alignment Plate Rear Motor has Aligning Plate Motor (M104) is faulty. 5.
Rear aligning plate home position 1. The Aligning Plate Rear Home Position
The aligning plate does not return between the Finisher Controller PCB and
E537-
to Aligning Plate Rear Home Aligning Plate Rear Motor is faulty. 3. The
8002
Position Sensor when the rear aligning plate is faulty. 4. The Rear
Alignment Plate Rear Motor has Aligning Plate Motor (M104) is faulty. 5.
Tray 1 time out error (Finisher-E1) 1. The Tray 1 Shift Area Sensor PCB is
1. If the tray does not return to faulty. 2. The wiring between the Finisher
home position when the Tray 1 Controller PCB and Tray 1 Shift Motor is
E540-
Shift Motor is driven for 25 faulty. 3. The tray up/down mechanism is
8001
seconds. 2. If the tray does not faulty. 4. The Tray 1 Shift Motor (M107) is
move to other area when Tray 1 faulty. 5. The Finisher Controller PCB is
Shift Motor is driven for 5 seconds. faulty.
Tray 1 shift area error (Finisher-E1) 1. The Tray 1 Shift Area Sensor PCB is
1. The dangerous area is reached faulty. 2. The wiring between the Finisher
before the Tray 1 Paper Surface Controller PCB and Tray 1 Shift Motor is
E540-
Sensor detects paper surface faulty. 3. The tray up/down mechanism is
8002
during the paper surface detection faulty. 4. The Tray 1 Shift Motor (M107) is
operation. 2. A discontinuous area faulty. 5. The Finisher Controller PCB is
is detected during tray operation. faulty.
Swing Guide Switch/Staple Safety 1. The Tray 1 Shift Area Sensor PCB is
Switch error (Finisher-E1) faulty. 2. The wiring between the Finisher
E540-
The swing guide switch or staple Controller PCB and Tray 1 Shift Motor is
8003
safety switch is activated while the faulty. 3. The tray up/down mechanism is
tray is operating. faulty. 4. The Tray 1 Shift Motor (M107) is
68

faulty.

1. The Tray 1 Shift Area Sensor PCB
The Tray 1 Shift Motor clock error is faulty. 2. The wiring between the
(Finisher-E1) Finisher Controller PCB and Tray 1
E540-
The FG input cannot be detected when Shift Motor is faulty. 3. The tray
8004
the Tray 1 Shift Motor has been driven for up/down mechanism is faulty. 4. The
0.2 second. Tray 1 Shift Motor (M107) is faulty. 5.
The Finisher Controller PCB is faulty
The Tray 1 Shift Motor speed error is faulty. 2. The wiring between the
E540-
The lock detection signal turns OFF 150 Shift Motor is faulty. 3. The tray
8005
msec after the lock detection signal up/down mechanism is faulty. 4. The
turned ON. Tray 1 Shift Motor (M107) is faulty. 5.
The Finisher Controller PCB is faulty.
The Tray 1 Shift Motor acceleration error is faulty. 2. The wiring between the
E540-
The lock detection signal does not turn Shift Motor is faulty. 3. The tray
8006
ON when the Tray 1 Shift Motor has been up/down mechanism is faulty. 4. The
driven for 1 second. Tray 1 Shift Motor (M107) is faulty. 5.
The Tray 1 Shift Motor error (Finisher-E1)
Finisher Controller PCB and Tray 1
Shift Motor is faulty. 3. The tray
8007 OFF when the Tray 1 Shift Motor is at a
stop.
Tray 1 Shift Motor (M107) is faulty. 5.
1. The Tray 2 shift area Sensor PCB
Tray 1 time out error (Finisher-E1)
1. If the tray does not return to home
E542- position when the Tray 1 Shift Motor is
8001 driven for 25 seconds. 2. If the tray does
not move to other area when Tray 2 Shift
Tray 2 shift Motor (M105) is faulty. 5.
Motor is driven for 5 seconds.
Tray 2 shift area error (Finisher-E1) 1. The Tray 2 Shift Area Sensor PCB
E542-
1. The upper limit area is reached before is faulty. 2. The wiring between the
8002
the Tray 2 Paper Surface Sensor 1 Finisher Controller PCB and Tray 2
69
detects the paper surface during paper Shift Motor is faulty. 3. The tray
surface detection operation. 2. A up/down mechanism is faulty. 4. The
discontinuous area is detected during tray Tray 2 Shift Motor (M105) is faulty. 5.
operation. 3. During evacuation operation, The Finisher Controller PCB is faulty.
arrival at the area beyond the Tray 2
Paper Surface Sensor 2 is detected
before this Sensor detects paper surface.
The Tray 2 Shift Motor clock error is faulty. 2. The wiring between the
E542-
The FG input cannot be detected when Shift Motor is faulty. 3. The tray
8004
the Tray 2 Shift Motor has been driven for up/down mechanism is faulty. 4. The
0.2 second. Tray 2 Shift Motor (M105) is faulty. 5.
The Tray 2 Shift Motor speed error is faulty. 2. The wiring between the
E542-
The lock detection signal turns OFF 150 Shift Motor is faulty. 3. The tray
8005
msec after the lock detection signal up/down mechanism is faulty. 4. The
turned ON. Tray 2 Shift Motor (M105) is faulty. 5.
The Tray 2 Shift Motor acceleration error is faulty. 2. The wiring between the
E542-
The lock detection signal does not turn Shift Motor is faulty. 3. The tray
8006
ON when the Tray 2 Shift Motor has been up/down mechanism is faulty. 4. The
driven for 1 second. Tray 2 Shift Motor (M105) is faulty. 5.
The Tray 2 Shift Motor error (Finisher-E1)
8007 OFF when the Tray 2 Shift Motor is at a
stop.
Tray 2 Shift Motor (M105) is faulty. 5.
1. The connector of the Fan (F1) is
Error in the Power Supply Fan of the
disconnected. 2. The wiring of the
E551- Insertion Unit
Fan (F1) is faulty. 3. The Fan (F1) is
0011 The loch signal is detected for the
faulty. 4. The Insertion Unit Controller
specified times while the fan operates.
PCB is faulty.
Error in the Power Supply Fan of the 1. The connector of the Fan (F1) is
E551-
Paper Folding Unit disconnected. 2. The wiring of the
0021
The loch signal is detected for the Fan (F1) is faulty. 3. The Fan (F1) is
70
specified times while the fan operates. faulty. 4. The Paper Folding Unit
Error in Slowing Timing Sensor
(Document Insertion/Folding Unit-H1) 1. Connector of the Slowing Timing
E562- The receiving-light intensity failed to be Sensor (S24) is disconnected. 2.
8001 within the threshold although the emitting- Slowing Timing Sensor (S24) is
light intensity is adjusted to be within the faulty.
threshold when adjusting the Sensor.
Error in Disengagement Timing Sensor
(Document Insertion/ Folding Unit-H1). 1. Connector of the Disengagement
E562- The receiving-light intensity failed to be Timing Sensor (S21) is
8002 within the threshold although the emitting- disconnected. 2. Disengagement
light intensity is adjusted to be within the Timing Sensor (S21) is faulty.
Error in Folding Position Accuracy Sensor
(Document Insertion/Folding Unit-H1) 1. Connector of the Folding Position
E562- The receiving-light intensity failed to be Accuracy Sensor (S23) is
8003 within the threshold although the emitting- disconnected. 2. Folding Position
light intensity is adjusted to be within the Accuracy Sensor (S23) is faulty.
71

Error in the Upper Stopper HP
Sensor (Document Insertion/
The receiving-light intensity failed to be
Folding Unit-H1)
E562- within the threshold although the emitting-
1. Connector of the Upper
8004 light intensity is adjusted to be within the
Stopper HP Sensor (S16) is
disconnected. 2. Upper Stopper
HP Sensor (S16) is faulty.
Upper Stopper Motor of Paper
Folding Unit failed to go through
HP (Document Insertion/Folding 1. Connector of the Upper Stopper Motor
Unit-H1) (M7) is disconnected. 2. Upper Stopper
E569- The Upper Stopper HP Sensor Motor (M7) is faulty. 3. Connector of the
8001 failed to be OFF despite the drive Upper Stopper HP Sensor (S16) is
of specified pulse in the case that disconnected. 4. Upper Stopper HP
the Upper Stopper Motor started Sensor (S16) is faulty.
to be driven while the Upper
Stopper HP Sensor was ON.
Upper Stopper Motor of Paper
Folding Unit failed to return to HP
(Document Insertion/Folding 1. Connector of the Upper Stopper Motor
Unit-H1) (M7) is disconnected. 2. Upper Stopper
E569- The Upper Stopper HP Sensor Motor (M7) is faulty. 3. Connector of the
8002 failed to be ON despite the drive Upper Stopper HP Sensor (S16) is
of specified pulse in the case that disconnected. 4. Upper Stopper HP
the Upper Stopper Motor started Sensor (S16) is faulty.
to be driven while the Upper
Stopper HP Sensor was OFF.
C-fold Stopper Motor of Paper
HP (Document Insertion/Folding
1. Connector of the C-fold Stopper Motor
Unit-H1)
(M8) is disconnected. 2. C-fold Stopper
The C-fold Stopper Motor HP
E56A- Motor (M8) is faulty. 3. Connector of the C-
Sensor failed to be OFF despite
8001 fold Stopper HP Sensor (S17) is
the drive of specified pulse in the
disconnected. 4. C-fold Stopper HP
case that the C-fold Stopper
Sensor (S17) is faulty.
Motor started to be driven while
the C-fold Stopper Motor HP
Sensor was ON.
C-fold Stopper Motor of Paper 1. Connector of the C-fold Stopper Motor
E56A- Folding Unit failed to return to HP (M8) is disconnected. 2. C-fold Stopper
8002 (Document Insertion/Folding Motor (M8) is faulty. 3. Connector of the C-
Unit-H1) fold Stopper HP Sensor (S17) is
72
The C-fold Stopper Motor HP disconnected. 4. C-fold Stopper HP

Sensor failed to be ON despite Sensor (S17) is faulty.
the drive of specified pulse in the
case that the C-fold Stopper
Motor started to be driven while
the C-fold Stopper Motor HP
Sensor was OFF.
C-fold Tray Motor of Paper
HP (Document Insertion/Folding
1. Connector of the C-fold Tray Motor (M6)
Unit-H1)
is disconnected 2. C-fold Tray Motor (M6)
E56B- The C-fold Tray Motor Sensor
is faulty 3. Connector of the C-fold Tray
8001 failed to be OFF despite the drive
Motor Sensor (S19) is disconnected 4. C-
of specified pulse in the case that
fold Tray Motor Sensor (S19) is faulty
the C-fold Tray Motor started to
be driven while the C-fold Tray
Motor Sensor was ON.
Folding Tray Motor of Paper
Folding Unit failed to return to HP
(Document Insertion/Folding
1. Connector of the C-fold Tray Motor (M6)
Unit-H1)
is disconnected. 2. C-fold Tray Motor (M6)
E56B- The C-fold Tray Motor Sensor
is faulty. 3. Connector of the C-fold Tray
8002 failed to be ON despite the drive
Motor Sensor (S19) is disconnected. 4. C-
of specified pulse in the case that
fold Tray Motor Sensor (S19) is faulty.
the C-fold Tray Motor started to
be driven while the C-fold Tray
Motor Sensor was OFF.enso
1. The Shutter Home Position Sensor
Shutter home position error Finisher Controller PCB and Stack Ejection
(Finisher-E1) Motor, and between the Finisher Controller
E584- The stapler does not return to the PCB and Shutter Clutch is faulty. 3. The
0002 shutter home position when the shutter mechanism is faulty. 4. The Stack
Stack Ejection Motor has been Ejection Motor (M102), Shutter Clutch
driven for 3 seconds. (CL101), ang Stack Ejection Lower Roller
Clutch (CL102) is faulty. 5. The Finisher
1. The Shutter Home Position Sensor
Shutter home position error
(Finisher-E1)
Finisher Controller PCB and Stack Ejection
Motor, and between the Finisher Controller
8001 shutter home position when the
PCB and Shutter Clutch is faulty. 3. The
Stack Ejection Motor has been
shutter mechanism is faulty. 4. The Stack
Ejection Motor (M102), Shutter Clutch
73
(CL101), ang Stack Ejection Lower Roller

Clutch (CL102) is faulty. 5. The Finisher
1. The Punch Home Position Sensor
Punch home position error (PI63) and Punch Motor Clock Sensor
(External 2 Hole Puncher) (PI62) is faulty. 2. The wiring between the
E590- The Puncher does not detect the Punch Controller PCB and Sensor is
8001 Punch Home Position Sensor faulty. 3. The punch mechanism is faulty.
when the Puncher Motor has 4. The punch motor (M61) is faulty. 5. The
been driven for 200 msec. Punch Controller PCB is faulty. 6. The
1. The Punch Home Position Sensor
(PI63) and Punch Motor Clock Sensor
(External 2 Hole Puncher)
After the Motor has been
E590- Punch Controller PCB and Sensor is
stopped at time of Punch Motor
8002 faulty. 3. The punch mechanism is faulty.
initialization, the Puncher does
4. The punch motor (M61) is faulty. 5. The
not detect Punch Home Position
Punch Controller PCB is faulty. 6. The
Sensor.
1. The wiring between the Scrap Full
Detector PCB and Punch Controller PCB
The voltage of the light received
E591- is faulty. 2. The Scrap Full Detector PCB is
is 3.0 V or less even when the
8001 faulty. 3. The Punch Controller PCB is
light emitting duty of the Scrap
Full Detector Sensor has been
faulty.
The voltage of the light received 1. The Scrap Full Detector PCB is faulty. 2.
E591-
is 2.0 V or more even when the The Punch Controller PCB is faulty. 3. The
8002
light emitting duty of the Scrap Finisher Controller PCB is faulty.
Full Detector Sensor has been
decreased to 0%.
Trailing Edge Sensor error
1. The wiring between the LED
PCB/Photosensor PCB and Punch
E592- Controller PCB is faulty. 2. The LED PCB
is 2.5 V or less even when the
8001 and Photosensor PCB is faulty. 3. The
light emitting duty of the Trailing
Edge Sensor (LED5, PTR5) has
been increased to 66% or more.
Trailing Edge Sensor error 1. The LED PCB and Photosensor PCB is
E592-
(External 2 Hole Puncher) faulty. 2. The Punch Controller PCB is
8002
The voltage of the light received faulty. 3. The Finisher Controller PCB is
74
is 2.0 V or more even when the faulty.

light emitting duty of the Trailing
Edge Sensor has been
decreased to 0%.

Horizontal Registration Sensor 1
error (External 2 Hole Puncher) 1. The wiring between the LED
The voltage of the light received PCB/Photosensor PCB and Punch Controller
E592- is 2.5 V or less even when the PCB is faulty. 2. The LED PCB and
8003 light emitting duty of the Photosensor PCB is faulty. 3. The Punch
Horizontal Registration Sensor 1 Controller PCB is faulty. 4. The Finisher
(LED1, PTR1) has been Controller PCB is faulty.
error (External 2 Hole Puncher)
1. The LED PCB and Photosensor PCB is
E592- is 2.0 V or more even when the
faulty. 2. The Punch Controller PCB is faulty.
8004 light emitting duty of the
3. The Finisher Controller PCB is faulty.
(LED1, PTR1) has been
decreased to 0%.
error (External 2 Hole Puncher) 1. The wiring between the LED
The voltage of the light received PCB/Photosensor PCB and Punch Controller
E592- is 2.5 V or less even when the PCB is faulty. 2. The LED PCB and
8005 light emitting duty of the Photosensor PCB is faulty. 3. The Punch
Horizontal Registration Sensor 2 Controller PCB is faulty. 4. The Finisher
(LED2, PTR2) has been Controller PCB is faulty.
decreased to 0%.
Horizontal Registration Sensor 3 1. The wiring between the LED
error (External 2 Hole Puncher) PCB/Photosensor PCB and Punch Controller
E592-
The voltage of the light received PCB is faulty. 2. The LED PCB and
8007
is 2.5 V or less even when the Photosensor PCB is faulty. 3. The Punch
light emitting duty of the Controller PCB is faulty. 4. The Finisher
75
Horizontal Registration Sensor 3 Controller PCB is faulty

1. The LED PCB and Photo sensor PCB is
decreased to 0%.
error (External 2 Hole Puncher) 1. The wiring between the LED PCB/Photo
The voltage of the light received sensor PCB and Punch Controller PCB is
E592- is 2.5 V or less even when the faulty. 2. The LED PCB and Photo sensor
8009 light emitting duty of the PCB is faulty. 3. The Punch Controller PCB is
Horizontal Registration Sensor 4 faulty. 4. The Finisher Controller PCB is
(LED4, PTR4) has been faulty.
800A light emitting duty of the
decreased to 0%.
Horizontal registration home
1. The Horizontal Registration Home Position
position error (External 2 Hole
Sensor (PI61) is faulty. 2. The wiring between
Puncher)
the Punch Controller PCB and Sensor is
At time of Horizontal Registration
E593- faulty. 3. The horizontal registration
Motor initialization, the punch
8001 mechanism is faulty. 4. The Horizontal
slide unit does not leave the
Registration Motor (M62) is faulty. 5. The
Horizontal Home Position Sensor
even when it has been driven for
9 mm.
Horizontal registration home 1. The Horizontal Registration Home Position
position error (External 2 Hole Sensor (PI61) is faulty. 2. The wiring between
Puncher) the Punch Controller PCB and Sensor is
E593- At time of Horizontal Registration faulty. 3. The horizontal registration
8002 Motor initialization, the punch mechanism is faulty. 4. The Horizontal
slide unit does not return to the Registration Motor (M62) is faulty. 5. The
Horizontal Registration Home Punch Controller PCB is faulty. 6. The
Position Sensor even when the Finisher Controller PCB is faulty.
76
unit has been driven for 37 mm.

Tray Lift Motor of Paper Folding
1. Connector of the Tray Lift Motor (M2) is
Unit failed to go through HP
disconnected 2. Tray Lift Motor (M2) is faulty
E5E1- (Document Insertion Unit-L1)
3. Connector of the Paper Feed Sensor (S3)
0001 The Paper Feed Sensor (S3) did
is disconnected 4. Paper Feed Sensor is
not turned ON when the Inserter
faulty
paper feed tray moved up.
Unit failed to return to HP
1. Connector of the Tray Lift Motor (M2) is
(Document Insertion Unit-L1)
disconnected 2. Tray Lift Motor (M2) is faulty
E5E1- During initialization or lowering of
3. Connector of the Tray Lower Limit Sensor
0002 the Inserter paper feed tray, the
(S5) is disconnected 4. Tray Lower Limit
Tray Lower Limit Sensor (S5) has
Sensor (S5) is faulty
not turned ON within the
specified time.
Unit failed to go through HP 1. Connector of the Tray Lift Motor (M2) is
(Document Insertion/Folding Unit- disconnected 2. Tray Lift Motor (M2) is faulty
E5E1-
H1) 3. Connector of the Paper Feed Sensor (S3)
8001
The Paper Feed Sensor (S3) did is disconnected 4. Paper Feed Sensor (S3) is
not turned ON when the Inserter faulty
paper feed tray moved up.
Unit failed to return to HP
(Document Insertion/Folding Unit- 1. Connector of the Tray Lift Motor (M2) is
H1) disconnected 2. Tray Lift Motor (M2) is faulty
E5E1-
During initialization or lowering of 3. Connector of the Tray Lower Limit Sensor
8002
the Inserter paper feed tray, the (S5) is disconnected 4. Tray Lower Limit
Tray Lower Limit Sensor (S5) has Sensor (S5) is faulty
not turned ON within the
specified time.
Paper positioning plate home
1. The Paper Positioning Plate Home
position error (Finisher-E1)
Position Sensor (PI7) is faulty. 2. The
The paper positioning plate home
E5F0- positioning plate drive mechanism is faulty. 3.
positio Sensor does not turn ON
8001 The Paper Positioning Plate Motor (M4) is
when the Paper Positioning Plate
faulty. 4. The Saddle Stitcher Controller PCB
Motor has been driven for 1500
is faulty.
pulses.

E5F0- Paper positioning plate 1. The Paper Positioning Plate Home Position
8002 home position error Sensor (PI7) is faulty. 2. The wiring between the
77
(Finisher-E1) Finisher Controller PCB and Stack Ejection Motor,

and between the Finisher Controller PCB and
Shutter Clutch is faulty. 3. The positioning plate
drive mechanism is faulty. 4. The Paper
Positioning Plate Motor (M4) is faulty. 5. The
Saddle Stitcher Controller PCB is faulty.
1. The Paper Folding Motor Clock Sensor (PI4)
Paper Ffolding Motor lock
and Paper Ffolding Home Position Sensor (PI21)
error (Finisher-E1)
E5F1- is faulty. 2. The paper folding roller drive
The feed speed of the paper
8001 mechanism is faulty. 3. The Paper Folding Motor
fold roller reaches 5 mm/sec
(M2) is faulty. 4. The Saddle Stitcher Controller
or less.
PCB is faulty.
Paper positioning plate
home position error 1. The Paper Folding Motor Clock Sensor (PI4)
(Finisher-E1) and Paper Ffolding Home Position Sensor (PI21)
E5F1- The status of the Paper Fold is faulty. 2. The paper folding roller drive
8002 Home Position Sensor does mechanism is faulty. 3. The Paper Folding Motor
not change when the paper (M2) is faulty. 4. The Saddle Stitcher Controller
fold Motor has been driven PCB is faulty.
for 3 seconds.
Guide home position error
(Finisher-E1) 1. The Guide Home Position Sensor (PI13) is
E5F2- The Guide Home Position faulty. 2. The guide plate drive mechanism is
8001 Sensor does not turn ON faulty. 3. The Guide Motor (M3) is faulty. 4. The
when the Guide Motor has Saddle Stitcher Controller PCB is faulty.
Guide home position error
(Finisher-E1) 1. The Guide Home Position Sensor (PI13) is
E5F2- The Guide Home Position faulty. 2. The guide plate drive mechanism is
8002 Sensor does not turn OFF faulty. 3. The Guide Motor (M3) is faulty. 4. The
when the Guide Motor has Saddle Stitcher Controller PCB is faulty.
error (Finisher-E1)
1. The Aligning Plate Home Position Sensor (PI5)
The Aligning Plate Home
E5F3- is faulty. 2. The aligning plate drive mechanism is
Position Sensor does not
8001 faulty. 3. The Aligning Motor (M5) is faulty. 4. The
turn ON when the Aligning
Saddle Stitcher Controller PCB is faulty.
Motor has been driven for
500 pulses.
Aligning plate home position 1. The Aligning Plate Home Position Sensor (PI5)
E5F3- error (Finisher-E1) is faulty. 2. The aligning plate drive mechanism is
8002 The Aligning Plate Home faulty. 3. The Aligning Motor (M5) is faulty. 4. The
Position Sensor does not Saddle Stitcher Controller PCB is faulty.
78
turn OFF when the Aligning

Motor has been driven for 50
pulses.
error (Finisher-E1)
The Stitcher Home Position 1. The Stitcher Home Position Sensor (rear)
E5F4-
Sensor does not turn ON (SW5) is faulty. 2. The Stitcher (rear) is faulty. 3.
8001
when the Stitch Motor (rear) The Saddle Stitcher Controller PCB is faulty.
has been driven backward
for 0.5 sec.
error (Finisher-E1)
The stitching home position 1. The Stitcher Home Position Sensor (rear)
E5F4-
Sensor does not turn OFF (SW5) is faulty. 2. The Stitcher (rear) is faulty. 3.
8002
when the Stitch Motor (rear) The Saddle Stitcher Controller PCB is faulty.
has been driven forward for
0.5 sec.
error (Finisher-E1)
The Stitcher Home Position 1. The Stitcher Home Position Sensor (front)
E5F5-
Sensor does not turn ON (SW7) is faulty. 2. The Stitcher (front) is faulty. 3.
8001
when the Stitch Motor (front) The Saddle Stitcher Controller PCB is faulty.
has been driven forward for
0.5 sec.
error (Finisher-E1)
The Stitcher Home Position 1. The Stitcher Home Position Sensor (front)
E5F5-
Sensor does not turn OFF (SW7) is faulty. 2. The Stitcher (front) is faulty. 3.
8002
when the Stitch Motor (front) The Saddle Stitcher Controller PCB is faulty.
has been driven backward
for 0.5 sec.
Paper pushing plate home 1. The Paper Pushing Plate Home Position
position error (Finisher-E1) Sensor (PI14), Paper Pushing Plate Top Position
The Paper Pushing Plate Sensor (PI15), and Paper Pushing Plate Motor
E5F6-
Home Position Sensor does Clock Sensor (PI1) is faulty. 2. The paper pushing
8001
not turn ON when the Paper plate drive mechanism is faulty. 3. The Paper
Pushing Plate Motor has Pushing Plate Motor (M8) is faulty. 4. The Saddle
been driven for 0.5 sec. Stitcher Controller PCB is faulty.
Paper pushing plate home 1. The Paper Pushing Plate Home Position
position error (Finisher-E1) Sensor (PI14), Paper Pushing Plate Top Position
E5F6-
The Paper Pushing Plate Sensor (PI15), and Paper Pushing Plate Motor
8002
Home Position Sensor does Clock Sensor (PI1) is faulty. 2. The paper pushing
not turn OFF when the plate drive mechanism is faulty. 3. The Paper
79
Paper Pushing Plate Motor Pushing Plate Motor (M8) is faulty. 4. The Saddle
has been driven for 150 Stitcher Controller PCB is faulty.
msec.
1. The Paper Pushing Plate Home Position
Paper Pushing Plate Motor
Sensor (PI14), Paper Pushing Plate Top Position
clock error (Finisher-E1)
Sensor (PI15), and Paper Pushing Plate Motor
E5F6- The number of pulses
Clock Sensor (PI1) is faulty. 2. The paper pushing
8003 detected by the Paper
plate drive mechanism is faulty. 3. The Paper
Pushing Plate Motor Clock
Pushing Plate Motor (M8) is faulty. 4. The Saddle
Sensor is 6 pulses or less.
Stitcher Controller PCB is faulty.
Pushing position error
(Finisher-E1)
Sensor (PI14), Paper Pushing Plate Top Position
The Paper Pushing Plate
Sensor (PI15), and Paper Pushing Plate Motor
E5F6- Leading Edge Position
Clock Sensor (PI1) is faulty. 2. The paper pushing
8004 Sensor does not turn ON
plate drive mechanism is faulty. 3. The Paper
when the Paper Pushing
Pushing Plate Motor (M8) is faulty. 4. The Saddle
Plate Motor has been driven
Stitcher Controller PCB is faulty.
for 0.1 sec.

Pushing position error
Sensor (PI14), Paper Pushing Plate Top
(Finisher-E1)
Position Sensor (PI15), and Paper Pushing
The Paper Pushing Plate
E5F6- Plate Motor Clock Sensor (PI1) is faulty. 2. The
Leading Edge Position Sensor
8005 paper pushing plate drive mechanism is faulty.
does not turn OFF when the
3. The Paper Pushing Plate Motor (M8) is
Paper Pushing Plate Motor has
faulty. 4. The Saddle Stitcher Controller PCB is
been driven for 0.5 sec.
faulty.
E602 Hard disk error See Service manual
Insufficient memory
E604-
Insufficient memory (require DDR2-SDRAM
1024
1024 MB).
Hard disk error
Temperature of the HDD does
E609- not rise to the specified
HDD.
0008 temperature within the specified
period of time at the time of
startup.
Hard disk error
E609-
At the time of recovery from HDD.
0009
sleep, it does not reach to the
80
specified temperature.
Failure of the HDD encryption
key (hardware configuration
error/initialization
E610- error/encryption key
Check the hardware configuration.
0001 error/encryption processing
error)
The Encryption Board does not
exist.
error/encryption key
E610-
error/encryption processing Check the hardware configuration.
0002
error)
Not meeting the memory
configuration to execute
encryption operation.
Turn OFF and then ON the power.
error)
Failed to initialize the memory
of key storage area.
error)
Failed to initialize the
encryption processing part.
error)
Error in the encryption
processing part.
E610- Failure of the HDD encryption Turn OFF and then ON the power.
81
0202 key (hardware configuration

error/encryption key
error/encryption processing
error)
Error in the encryption
processing part.
error)
Failed to create the encryption
key.
E610- error/initialization Turn OFF and then ON the power. Due to this
0302 error/encryption key error, HDD content is initialized.
error/encryption processing
error)
E610- error/encryption key Turn OFF and then ON the power. Due to this
0303 error/encryption processing error, HDD content is initialized.
error)
Failure of the encryption key is
detected.
error)
Error is detected during
encryption.

Failure of the HDD encryption key (hardware
E610-
configuration error/initialization Turn OFF and then ON the power.
0402
error/encryption key error/encryption
82
processing error)
Error is detected during decryption.
Failure of the HDD encryption key (hardware
configuration error/initialization
E610- error/encryption key error/encryption
0501 processing error)
Error in document management information
on /FSTDEV.
Rebooting due to SRAM corruption when
executing a transmission job that secures
disconnection of the power
In the case that reboot is repeated at Clear SRAM to erase the job that
E611-
recovery from power down because SRAM secures disconnection of the
0000
information is corrupted and the job power.
information saved on SRAM cannot be read,
the phenomenon that the communication is
repeated occurs.
E674 FAX error
E677 Print server error
Printer IPC error
E710-
Error is detected by IPC communication IC Disconnection of cable.
0001
of the printer engine at power ON.
IPC communication error
E711- Occurrence of error was set for 4 times or
Check the Cable.
0001 more for 1.5 seconds to the error register of
the IPC Chip.
1. Check the cable connection.
IPC communication error (retransmission Check the connection between
E711- request reception error) DCON side (J462) and Finisher
0001 Communication between the host machine Lattice side (J9043) Finisher
and the Finisher was lost. Cable 2. Replace the DC
Controller PCB.
Check the connection between
IPC communication error (reception timeout)
E711- DCON side (J462) and Finisher
Communication between the host machine
0002 Lattice side (J9043) Finisher
and the Finisher was lost.
Cable 2. Replace the DC
Controller PCB
IPC communication error (checksum error)
E711- Check the connection between
0004 DCON side (J462) and Finisher
Lattice side (J9043) Finisher
83

Controller PCB.
IPC communication error (recovery error)
Controller PCB.
IPC communication error (serial error)
Controller PCB.
1. Check the cable connection of
Finisher IPC communication error
the Finisher. DC Controller side:
E713- (retransmission request reception error)
J462, Finisher Lattice side: J9043
0001 Communication between the host machine
2. Replace the Finisher Controller
PCB.
Finisher IPC communication error (reception
E713- timeout)
PCB.
Finisher IPC communication error
E713- (checksum error)
PCB.

Finisher IPC
communication error
1. Check the cable connection of the Finisher. DC
E713- (recovery error)
Controller side: J462, Finisher Lattice side: J9043 2.
0020 Communication between
the host machine and the
Finisher was lost.
Finisher IPC
1. Check the cable connection of the Finisher. DC
Controller side: J462, Finisher Lattice side: J9043 2.
0040 (serial error)
Communication between
84
the host machine and the

Finisher was lost.
the NE Controller
Error when the NE
E717- Controller is started. The
0001 NE Controller which was
connected before turning
the NE Controller
E717- IPC error at NE Controller
0002 operation. Open circuit of
IPC, unable to recover
the IPC communication.
Error when the coin
manager is started. The Check the cable, and then go through the following to
E719-
coin manager which was clear the error: Service Mode > COPIER >
0001
connected before turning FUNCTION > CLEAR > ERR.
IPC error at coin manager
operation. Open circuit of
IPC, unable to recover Check the cable, and then go through the following to
E719-
the IPC communication. clear the error: Service Mode > COPIER >
0002
When open circuit of the FUNCTION > CLEAR > ERR.
pickup/delivery signal
cable is detected. Invalid
connection is detected.
Communication error with Check the cable, and then go through the following to
E719-
the coin manager occurs clear the error: Service Mode > COPIER >
0003
during unit price FUNCTION > CLEAR > ERR.
acquisition at startup.
Error when the Card
Reader is started
E719- The Card Reader which
0011 was connected before
turning OFF the power is
not connected at power-
85
on.
IPC error at Card Reader
operation Check the cable, and then go through the following to
E719-
Open circuit of IPC, clear the error: Service Mode > COPIER >
0012
unable to recover the IPC FUNCTION > CLEAR > ERR.
communication.
1. Check the cable connection of the Card Reader
Communication error (connector connection error, open circuit), and then
when the Card Reader go through the following to clear the error: Service
E719- (serial) is started Mode > COPIER > FUNCTION > CLEAR > ERR. 2.
0031 Unable to start After removing the Card Reader, execute the
communication with the following service mode, and then reinstall the Card
Card Reader at startup. Reader. • COPIER>FUNCTION>CLEAR>CARD •
COPIER>FUNCTION>CLEAR>ERR
Communication error after
the Card Reader (serial)
is started Check the cable connection of the Card Reader
E719- Although communication (connector connection error, open circuit), and then
0032 with the Card Reader was go through the following to clear the error: Service
possible at startup, it Mode > COPIER > FUNCTION > CLEAR > ERR.
became unavailable in
the middle of it.
Different model error
E720-
Not proper Finisher is Check the configuration of options.
0001
connected.
Different model error
E720-
Not proper Option Deck is Check the configuration of options.
0002
connected.
E730- PDL software error 1. PDL reset processing. 2. Turn OFF and then ON
1001 Initialization error. the power.
PDL software error
100A such as initialization the power.
failure, occurs.
86
ode Description Remedy

1. Turn OFF and then ON the
Third party PDL communication error power. 2. Check the cable
E730-
Communication error with the print connection. 3. Replace the Open
9004
server. I/F PCB, F Link PCB (Main/Sub). 4.
Replace the Main Controller PCB.
Third party PDL communication error power. 2. Check the cable
E730-
Error in video cable connection with the connection. 3. Replace the Open
9005
print server. I/F PCB, F Link PCB (Main/Sub). 4.
Replace the Main Controller PCB.
1. PDL reset processing. 2. Turn
PDL communication error OFF and then ON the power. 3.
E730- No reply from PDL. Due to failure of Check the connection of the Main
A006 Subbootable, or no existence, there is Controller PCB. 4. Reinstall the
no reply from PDL. firmware. 5. Replace the Main
Controller PCB.
Mismatched PDL version
1. PDL reset processing. 2. Turn
E730- Version of the host machine control
OFF and then ON the power. 3.
A007 software and version of PDL control
System All Format and installation.
software are different.
E730- PDL embedded font error
power. 2. Reinstall the system. 3.
B013 Font data is corrupted.
System All Format and installation.
Connector with the Reader. 2.
Check the power of the Reader
(check if the initialization operation
0000 Negotiation failure.
is executed at startup). 3. Replace
the Reader Controller PCB and the
Main Controller PCB.
Connector with the Reader. 2.
Check the power of the Reader
(check if the initialization operation
0001 Communication error.
is executed at startup). 3. Replace
Reader communication error 1. Check the connection of the
E732- Unable to detect Vsync from the Reader Connector with the Reader. 2.
0010 Controller although 2 minutes have Check the power of the Reader
passed after the completion of register (check if the initialization operation
87
setting of the Main Controller. is executed at startup). 3. Replace

Reader type error
E732- When a scanner of another model was Replace the Reader with the
8888 detected during communication with the correct one.
Reader.
Detection of Reader
The Reader is detected for the first time
with the printer model. (On the user
E732- screen, only the message"Turn OFF and
9999 then ON the power again", instead of an
error code, is displayed. It is recorded as
an error log in Service Mode > DISPLAY
> ERR.)
1. Check the cable connection
Printer communication error (connector connection error/ open
E733- Communication error between the Main circuit). DC Controller PCB: J441,
0000 Controller PCB 2 and the DC Controller J442, Main Controller PCB 2: J21,
PCB. J22 2. Replace the DC Controller
PCB/Main Controller PCB 2.
1. Check the connection of the LAN
E740- Connector. 2. Check the
Network Controller error
0002 connection of the Main Controller
PCB 1. 3. Replacement of the Main
88
Controller PCB 1.

DDI communication error
1. Connection error between the Main
The Reader Controller PCB
Controller PCB and the Reader Controller
E743- detected the communication
PCB. 2. Failure of the Reader Controller
0000 error between the Main
PCB (PCB1). 3. Failure of the Main
Controller PCB and the Reader
Controller PCB.
Controller PCB.
Controller PCB.
Controller PCB.
Controller PCB.
Controller PCB.
Download the correct version of the
E744 Error in language file/BootROM
language file.
Different Image Analysis PCB
E746- model
Analysis PCB. 2. Replace the Image
0003 Different Image Analysis PCB
Analysis PCB.
model.
Image Analysis PCB self-check
E746- error detection
0021 Image Analysis PCB self-check
Analysis PCB.
error detection.
1. Upgrade the Image Analysis PCB
E746- Invalid Image Analysis PCB
software. 2. Replace the Image Analysis
0022 version
PCB.
No reply from Image Analysis
E746- PCB
0023 No reply from Image Analysis
Analysis PCB.
PCB.
Image Analysis PCB operation 1. Check the connection of the Image
E746-
error Analysis PCB. 2. Replace the Image
0024
Image Analysis PCB operation Analysis PCB.
89
error.
The TPM PCB is not installed, the TPM
E746-
Hardware error (TPM) PCB for other model is installed, or failure
0031
of TPM Chip.
Location of security information in
E746- Error which the system recovery
HDD/SRAM is unknown. Execute"Initialize
0032 is not possible occurs (TPM)
All Data/Settings".
E746- Error occurs, but system Mismatch of key. Execute restoration of the
0033 recovery is possible (TPM) TPM key.
Mismatch of key occurs. However,
E746- Error occurs, but auto recovery
recovery by restart is possible. Turn OFF
0034 of system is possible (TPM)
and then ON the power.
Main Controller PCB access
E748- error
Replace the Main Controller PCB 1/2.
2000 Main Controller PCB Chip
access error.
Main Controller PCB access
1. Remove and then reinstall the DDR2-
E748- error
SDRAM(M0/M1/P). 2. Replace the Main
2001 Main Controller PCB memory
Controller PCB 1/2.
access error.

E748-
Flash board error Contact to the sales companies
2010
E748-
2011
E748-
2012
E748- Main controller board 1/2 removing and
Main controller board 2 access errors
2021 inserting, replacement
E748- DDR2-SDRAM (M0/M1/P) removing
2023 and inserting, replacement
E748- Main controller board 1/2 removing and
2024 inserting, replacement
E748-
Main Controller PCB 2 error Replace the Main Controller PCB 2.
4910
E748-
System error Contact to the sales companies
9000
90
E753- Download error

0001 Firmware update error.
Check the log to find where the
download error has been occurred.
FIN_E1 Staple Finisher-E1/Booklet
Finisher-E1 G3CCB Super G3 FAX
Board-AF1/Super G3 2nd Line Fax
Board-AF1/Super G3 3rd/4th Line Fax
Board-AE1 G3CCM Super G3 FAX
Board-AF1/Super G3 2nd Line Fax
Board-AF1/Super G3 3rd/4th Line Fax
Download Error Board-AE1 When any of the above
E753- System Software Update Error Error system software is displayed, check if
0001 occurs when updating system software the target option has been installed.
of uninstalled options When the target option has not been
installed: Turn OFF and then ON the
main power supply to restore (since
there is no system software to be
updated.). When the target option has
been installed: Check if the accessory
is correctly installed and if the target
system software to be downloaded is
for the installed option. Then download
the appropriate system software again.
Power Supply Cooling Fan 1/2 error
The Fan stop signal is detected for 5
seconds or longer and retry is failed 4
times in a row although the Power 1. Check the connection of the
E804- Supply Cooling Fan 1 (FM14)/Power Connector. 2. Replace the Power
0000 Supply Cooling Fan 2 (FM15) is turned Supply Cooling Fan 1 (FM14)/Power
ON. The error detection signal cable is Supply Cooling Fan 2 (FM15).
shared with the Fans, and it is not
detected with which Fan the error
occurs.
Fixing Power Supply Cooling Fan error
The Fan stop signal is detected for 1.5
E804- seconds or longer and retry is failed 4
Connector. 2. Replace the Fixing
0001 times in a row although the Fixing
Power Supply Cooling Fan (FM7).
Power Supply Cooling Fan (FM7) is
turned ON.
Making Image Exhaust Fan error
E806- The Fan stop signal is detected for 5
Connector. 2. Replace the Making
0000 seconds or longer and retry is failed 4
Image Exhaust Fan (FM3).
times in a row although the Making
91
Image Exhaust Fan (FM3) is turned

ON.
1. Check the outlet voltage. -> Connect
to the correct outlet. 2. Check the
connection between the Main Driver
E808- Detected 145V (100V/120V
PCB (PCB2) and the Fixing Power
0001 model)/290V (230V model) or higher
Supply PCB (PCB10). 3. Replace the
inlet voltage at power-on.
Fixing Power Supply PCB (PCB10). 4.
1. Check the outlet voltage. -> Connect
to the correct outlet. 2. Check the
connection between the Main Driver
E808- Detected 75 V (100V/120V model)/150
PCB (PCB2) and the Fixing Power
0002 V (230V model) or higher inlet voltage
Supply PCB (PCB10). 3. Replace the
at power-on.
Fixing Power Supply PCB (PCB10). 4.

1. Check the clogging of the Fixing Power Supply
Fixing Power Supply error Cooling Fan (FM7). 2. Check the clogging of the
Inlet current is 1A or lower Louver on right side of the host machine (Multi-
E808-
for 1 second or longer purpose Tray side). 3. Check the connection of the
0003
although the maximum Fixing Power Supply PCB (PCB10) Output
voltage is output. Connector. 4. Replace the Fixing Power Supply
PCB (PCB10).
E808- Detected OFF with 12V of
0004 the Main Driver PCB (PCB2)
output.
1. Check the conduction of the Fixing Thermal
12V OFF detection when
Switch 1/2 (TP1/2). 2. Check the drawer between
relay is turned ON
the Fixing Assembly and the host machine. 3.
E808- Detected OFF with 12V of
Check the connection between the Main Driver
0005 the Fixing Power Supply
PCB (PCB2) and the Fixing Power Supply PCB
output after IH relay is
(PCB10). 4. Replace the Fixing Power Supply
turned ON.
Unit. 5. Replace the Main Driver PCB (PCB2).
E808-
ASIC error Replace the DC Controller PCB (PCB1).
0006
Fixing Power Supply error Check the connection between the Main Driver
E808-
Inlet voltage and the IH PCB (PCB2) and the Fixing Power Supply PCB
0007
Power Supply ID are not (PCB10). Replace the Fixing Power Supply PCB
92
matched. with the one for the correct location (voltage).

1. Check the connection between the Main Driver
PCB (PCB2) and the Fixing Power Supply PCB
(PCB10). 2. Check the connection between the
E808- Fixing Power Supply error
Fixing Power Supply PCB (PCB10) and the Heater
0008 Current fluctuation error.
Unit. 3. Replace the Fixing Roller and Heater Unit.
4. Replace the Fixing Power Supply PCB
(PCB10). 5. Replace the Main Driver PCB (PCB2).
E808-
Unable to clear the error flag Replace the DC Controller PCB (PCB1).
0009
at power-on.
Developer Lower Cooling
Fan error power-on.
The Fan stop signal is
E820- detected for 5 seconds or
Replace the Developer Lower Cooling Fan
0000 longer and retry is failed 4
(FM30).
times in a row although the
Developer Lower Cooling
Fan (FM30) is turned ON.
Developer Upper Cooling
Fan error
Replace the Developer Upper Cooling Fan
(FM31).
Developer Upper Cooling
Duplex Driver Cooling Fan
error
E820- detected for 5 seconds or 1. Check the connection of the Connector. 2.
0002 longer and retry is failed 4 Replace the Duplex Driver Cooling Fan (FM41).
Duplex Driver Cooling Fan
(FM41) is turned ON.
Primary Charging Air Supply
Fan error
Replace the Primary Charging Air Supply Fan
(FM2).
Primary Charging Air Supply
93
1. Check the operation of the Fixing Shutter Gear

(overload, etc.). 2. Check the operation of the
Fixing Shutter Motor (M15) at the initialization
Fixing Shutter Motor error
operation of the Fixing Shutter. 3. Check the
The Fixing Shutter HP
E840- detection of the Fixing Shutter HP Sensor (PS53)
Sensor (PS53) failed the
0001 (if the Sensor operates normally). 4. Check the
detection at the Fixing
drawer of the Fixing Assembly and the host
Shutter operation.
machine. 5. Replace the Fixing Upper Unit and the
Fixing Drawer Harness Unit. 6. Replace the Main
Driver PCB (PCB2) (check the fuse (FU11)).
Controller Fan error
E880- Error in the Main Controller
Connector disconnection, failure of Fan.
0001 Cooling Fan (FM4) is
detected.
Controller Fan error
E880-
Connector disconnection, Error in the HDD Cooling Fan (FM) is detected.
0005
failure of Fan.
POD Deck Air Assist Fan 1. Check connector disconnection/improper
error connection. => Disconnect and then connect the
[POD Deck Lite] When the connector. Target connector: Deck Lite Controller
E905-
Air Assist Swing Motor fails J04, J05 BoxDriver J51, J52, J57 2. Replace the
0001
to return to the HP although Swing Motor (M3) and the Air Assist Fan (FM1,
a specified period of time FM2, FM3). 3. Replace the Deck Lite Controller
has passed PCB. 4. Replace the BoxDriver PCB.

E905-
0002
Pickup Motor Cooling Fan is J30 2. Replace the Motor Cooling Fan (FM4). 3.
not locked Replace the Deck Lite Controller PCB.
E905-
0003
Pickup Motor Cooling Fan is J30 2. Replace the Motor Cooling Fan (FM4). 3.
not unlocked Replace the Deck Lite Controller PCB.
POD Deck Air Heater error[ 1. Check connector disconnection/improper
POD Deck Lite] Air Heater connection. - > Disconnect and then connect the
E906- high temperature error connector. Target connector: Deck Lite Controller
0001 When 120 deg C or higher J03, J05 BoxDriver J52, J54, J58, J59 2. Replace
temperature is detected for the Air Heater. 3. Replace the Deck Lite Controller
1 second consecutively PCB
94
POD Deck Air Heater errorr

1. Check connector disconnection/improper
high.
connection. - > Disconnect and then connect the
[POD Deck Lite] Air Heater
E906- connector. Target connector: Deck Lite Controller
low temperature error When
0002 J03, J05 BoxDriver J52, J54, J58, J59 2. Replace
the heater does not become
the Air Heater. 3. Replace the Deck Lite Controller
Ready although a specified
PCB.
period of time has passed.
Timeout error
The DC Controller is not
E996-
stopped. The Detailed Code Turn OFF and then ON the main power.
xxxx
varies according to the state
transition of the software.

Canon IR Advance 4045 Trouble Error Codes

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Canon IR Advance 4045 Trouble Error Codes

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Canon iR Advance 4045 Trouble Error Codes List

Code Description Remedy

(S26) connection detection signal

Code Description Remedy

0002 of the CCD home position. flexible cable(Reader Controller PCB

Code Description Remedy

Code Description Remedy

E315- Codec error

0521 Abnormal interruption is

Code Description Remedy

Code Description Remedy

PCB and the DADF.

Code Description Remedy

1. The swing home position sensor (PI105)

Code Description Remedy

8001 Finisher) is faulty. 2. The wiring between the

The finisher controller PCB is faulty.

Code Description Remedy

Gripper Open/Close Motor fails to

Code Description Remedy

1. The punch home position sensor and punch

Trailing edge sensor error

when the light emitting duty of

Code Description Remedy

driven forward for 0.5 sec.

Code Description Remedy

saved on SRAM cannot be read,

Code Description Remedy

the error retry after the communication

Code Description Remedy

was connected before

PDL communication error

Code Description Remedy

Controller PCB and the Main

Code Description Remedy

0003 Cooling Fan (FM7) (J2209/J2509/J206). 2. Replace the Paper

Code Description Remedy

1. Check the connector (J1015). 2.

Canon iR Advance 6055 Trouble Error Codes List

Code Description Remedy

Fixing Assembly high temperature error

Fixing Assembly temperature rise error

Code Description Remedy

Fixing Cleaning Web errort

1. Check the connection of the ETB Disengage

Motor side: J2107, J3044 (relay), PCB side: J330

1. Check the connection of the Toner Excess

Code Description Remedy

1. Check the connection of the

1. Check for error around the Lifter of

Check the loosening of screw on the

Shaft. (Check if the drum fixation

open circuit, the caught cable). 6.

Code Description Remedy

(relay), J114 (Main Driver PCB (PCB2)) 1-B.

the way 1-C-1. Check abrasion of the Slider

Duplex Driver side (J311) and the Transfer

Code Description Remedy

Laser Scanner Cooling Fan

Driver side (12V to 1pin, 5V to 3pin, 3.3V to

Error in Developing High

Code Description Remedy

Driver PCB (PCB1).