1

Canon iR105 Trouble Error Codes List

Code Description Remedy
The temperature of the
fixing assembly is
abnormally high. - Check if the main thermistor is mounted properly and also
When the main power check if there is no contamination. - Replace the main
E000-
switch is turned on, the thermistor. - Replace the AC driver PCB. - Replace the DC
0000
reading of the main controller PCB. Caution You must clear the error in service
thermistor does not mode (COPIER>FUNCTION>CLEAR>ERR).
reach 70 deg C within 3
min 30 sec.
The temperature of the
fixing assembly is
E000- abnormally high. - Clear the error in service mode
0010 The power is turned off (COPIER>FUNCTION>CLEAR>ERR).
and then on without
clearing the error.
The over-rising in
temperature of the fixing - Replace the AC driver PCB. - Replace the DC controller
E001-
assembly is detected. PCB. Caution You must clear the error in service mode
0001
The hardware port (COPIER>FUNCTION>CLEAR>ERR).
detects a fault.
The over-rising in
temperature of the fixing
- Check if the main thermistor and the sub thermistor are
assembly is detected.
mounted properly. - Replace the main thermistor or the sub
E001- Either the main
thermistor. - Replace the AC driver PCB. - Replace the DC
0002 thermistor or the sub
controller PCB. Caution You must clear the error in service
thermistor detects 230
mode (COPIER>FUNCTION>CLEAR>ERR).
deg C or higher for 2
sec.
The over-rising in
temperature of the fixing
Check if the main thermistor and the sub thermistor are
assembly is detected.
mounted properly. - Replace the main thermistor. - Replace
E001- The reading of the main
the AC driver PCB. - Replace the DC controller PCB. Caution
0003 thermistor is higher than
You must clear the error in service mode
that of the sub thermistor
(COPIER>FUNCTION>CLEAR>ERR).
by 50 deg C or more for
1 sec.
The over-rising in
temperature of the fixing
- Check if the main thermistor is mounted properly. - Replace
assembly is detected.
E001- the main thermistor. - Replace the AC driver PCB. - Replace
The reading of the main
0004 the DC controller PCB. Caution You must clear the error in
thermistor is lower than
service mode (COPIER>FUNCTION>CLEAR>ERR).
that of the sub thermistor
by 50 deg C or more for
 2

1 sec.
The over-rising in
temperature of the fixing
E001- assembly is detected. - Clear the error in service mode
0010 The power is turned off (COPIER>FUNCTION>CLEAR>ERR).
and then on without
clearing the error.
- Check if the connector (J505) of the DC controller PCB is
The rise in temperature
mounted properly and also check if the connector of the fixing
of the fixing assembly is
assembly is mounted properly. - Check the wiring between
faulty.
the thermistor and the DC controller. -Check if the main
E002- The reading of the main
thermistor is mounted properly and also check if there is no
0000 thermistor (TH1) does
contamination. - Replace the main thermistor. - Replace the
not reach 100 deg C 2
fixing heater. - Replace the AC driver PCB. - Replace the DC
min 30 sec after it has
controller PCB. Caution You must clear the error in service
exceeded 70 deg C.
mode (COPIER>FUNCTION>CLEAR>ERR).
- Check if the connector (J505) of the DC controller PCB is
The rise in temperature
mounted properly and also check if the connector of the fixing
of the fixing assembly is
assembly is mounted properly. - Check the wiring between
faulty.
the thermistor and the DC controller. -Check if the main
E002- The reading of the main
thermistor is mounted properly and also check if there is no
0001 thermistor does not
contamination. - Replace the main thermistor. - Replace the
reach 150 deg C within 2
fixing heater. - Replace the AC driver PCB. - Replace the DC
min 30 sec after it has
controller PCB. Caution You must clear the error in service
exceeded 100 deg C.
mode (COPIER>FUNCTION>CLEAR>ERR).
The rise in temperature
of the fixing assembly is
faulty.
E002- - Clear the error in service mode
The power has been
0010 (COPIER>FUNCTION>CLEAR>ERR).
turned off and then on
without clearing the
error.
- Check if the connector (J505) of the DC controller PCB is
The fixing temperature is
mounted properly and also check if the connector of the fixing
too low after a standby
assembly is mounted properly. - Check the wiring between
state.
the thermistor and the DC controller. -Check if the main
E003- The reading of the main
thermistor is mounted properly and also check if there is no
0000 thermistor is 70 deg C or
contamination. - Replace the main thermistor. - Replace the
lower for 2 sec or more
fixing heater. - Replace the AC driver PCB. - Replace the DC
after it has reached 100
controller PCB. Caution You must clear the error in service
deg C.
mode (COPIER>FUNCTION>CLEAR>ERR).
The fixing temperature is
too low after a standby
E003- state. - Clear the error in service mode
0010 The power has been (COPIER>FUNCTION>CLEAR>ERR).
turned off and then on
without clearing the
 3

error.
The fixing assembly is
faulty.
- Replace the AC driver PCB. - Replace the DC controller
E004- The SSR used to drive
PCB. Caution You will have to clear the error in service mode
0000 the fixing heater has a
(COPIER>FUNCTION>CLEAR>ERR).
short circuit (detection by
hardware circuitry).
The absence of the fixing
web is detected.
The length of the fixing - Check the position of the fixing web detection lever. -
web that has been taken Replace the fixing web. - Replace the fixing web length
E005- up is more than a sensor. - Replace the DC controller PCB. Caution After
0000 specific value and the replacing the fixing web, you will have to clear the two web
fixing web length sensor counters in service mode (COPIER>COUNTER>MISC>FIX-
(PS7) has detected the WEB and COPIER>COUNTER>DRBL-1>FIX-WEB).
absence of the web for 5
sec or more.
The absence of the fixing
web is detected. - Reset the counters of the two webs to zero in service mode
E005-
The power is turned off (COPIER>COUNTER>MISC>FIX-WEB,
0010
and then on without COPIER>COUNTER>DRBL-1>FIX-WEB)
clearing the error.

Code Description Remedy

The rotation of the main
motor is faulty.
E010- No clock pulse arrive for 2
0000 sec or more after the main
motor drive signal (MMFG)
has been generated.
The rotation of the drum
motor is faulty.
E012- No clock pulse arrives for 2
0000 sec or more after the drum
motor drive signal (DMFG)
has been generated.
The lock of the waste toner
feed screw is detected.
The waste toner feed screw
E013-
fails to rotate normally, and
0000
the switch MSW2 is pressed
multiple times within a
specific period of time.
E013- The lock of the waste toner
0010 feed screw is detected.
- Check if the connecter (J611, J612) of the main motor is
mounted properly. - Check if the connector (J1720) of the
relay PCB is mounted properly. - Replace the main motor.
- Replace the relay PCB. - Replace the DC controller
PCB.
- Check if the connector (J1720) of the relay PCB is
mounted properly. - Check if the connector (J512) of the
DC controller PCB is mounted properly. - Check if the
connecter (J601, J602) of the drum motor is mounted
properly. - Replace the drum motor. - Replace the DC
controller PCB.
- Re-mount the waste toner pipe. - Replace the waste
toner pipe. - Replace the waste toner clog detecting
switch. - Replace the DC controller PCB. Caution You will
have to clear the error in service mode
(COPIER>FUNCTION>CLEAR>ERR).
- Clear the error in service mode
(COPIER>FUNCTION>CLEAR>ERR).
 4

The power is tuned off and

then on without clearing the
error.
The rotation of the fixing
motor is faulty.
- Check if the connecter (J651, J652) of the fixing motor is
E014- The motor clock signal is not
mounted properly. - Replace the fixing motor. - Replace
0000 detected for 2 sec or more
the relay PCB. - Replace the DC controller PCB.
after the fixing motor drive
signal has been generated.
The rotation of the pickup
motor is faulty.
- Check if the connecter (J621, J622) of the pickup motor
E015- The motor lock signal is not
is mounted properly. - Replace the pickup motor. -
0000 detected for 2 sec or more
Replace the relay PCB. - Replace the DC controller PCB.
after the pickup motor drive
signal has been generated.
The waste toner case is full,
or the waste toner case full
- Dispose the waste toner in the case. - Check the
sensor is faulty.
operation of the base plate of waste toner case. - Check if
E019- More than a specific number
the connector (J514) of the DC controller PCB is mounted
0000 of pages are printed without
properly. - Replace the waste toner full sensor. - Replace
disposing of the waste toner
the DC controller PCB.
after the waste toner case
has been found to be full.
The difficulty providing toner
inside the hopper developing
assemblies is detected. - Replace the magnet roller drive clutch. - Replace the
E020- Although the developing toner feed motor (M18). - Replace the toner sensor.
0000 assembly is supplied with Caution You will have to clear the error in service mode
toner, the absence of toner (COPIER>FUNCTION>CLEAR>ERR).
inside it is detected for 3 sec
or more.
The difficulty providing toner
inside the hopper developing
E020- assemblies is detected. - Clear the error in service mode
0010 The power is turned off and (COPIER>FUNCTION>CLEAR>ERR).
then on without clearing the
error.
The toner feed motor inside
the hopper is faulty.
The DC controller PCB
detects an overcurrent
E025- flowing to the toner feed - Check if the connector (J512) of the DC controller PCB
0000 motor (M6) inside the is mounted properly. - Replace the toner feed motor (M6).
cartridge for 10 sec or more
twice. (In response to the first
detection, it indicates the
message "Shake the Toner
 5

Case, and Set.")

The counter of the copy data
controller or the NE controller
is faulty. - Check if the connecter of the main controller PCB is
E032-
The copy data controller or mounted properly. - Replace the main controller PCB. -
0000
the NE controller are Replace the copy data controller or the NE controller.
disconnected after they have
once been connected.
The rotation of the side paper
deck main motor is faulty.
- Check if the connecter (J101, J106) of the side deck
The PLL lock signal
E043- driver PCB is mounted properly. - Replace the side deck
(DMPLK) does not arrive for
0000 main motor. - Replace the side deck driver PCB. -
2 sec or more after the side
Replace the DC controller PCB.
paper deck main motor drive
signal has been generated.
There is an error in the
detection of the horizontal
- Replace the horizontal registration sensor. - Replace the
registration home position.
horizontal registration motor. - Check if the manual feed
E051- Departure from home
tray open/closed detecting switch is mounted properly. -
0001 position is not detected within
Replace the stackless feed driver PCB. - Replace the DC
5 sec during a horizontal
controller PCB.
registration home position
search.
There is an error in the
detection of the horizontal - Replace the horizontal registration sensor. - Replace the
registration home position. horizontal registration motor. - Check if the manual feed
E051-
Home position is not tray open/closed detecting switch is mounted properly. -
0002
detected within 5 sec during Replace the stackless feed driver PCB. - Replace the DC
a horizontal registration controller PCB.
home position search.
There is an error in the
detection of the horizontal
registration home position. - Replace the horizontal registration sensor. - Replace the
The horizontal registration horizontal registration motor. - Check if the manual feed
E051-
detection movement for the tray open/closed detecting switch is mounted properly. -
0003
preceding sheet does not Replace the stackless feed driver PCB. - Replace the DC
end within 5 sec at the start controller PCB.?
of a horizontal registration
search during printing.

Code Description Remedy

There is an error in the high- - Check if the primary charging assembly is mounted
E065- voltage output to the transfer properly and also check if there is no contamination.
0000 charging assembly. - Check if the connector (T601, J723, J730) of the
An error (leakage) is detected in HV-DC PCB is mounted properly and also check the

the high-voltage output to the
primary charging assembly.
There is an error in the high-
voltage output.
An error is detected in two or
more of the following at the same
time: the primary high voltage,
E067-
pre-transfer high voltage, transfer
0000
high voltage, and separation high
voltage. Or, an error (leakage) in
the high-voltage output to the
separation charging assembly is
detected.
There is an error in the high-
voltage output to the separation
E068- charging assembly.
0000 An error (leakage) to the high-
voltage output to the separation
charging assembly is detected.
There is an error in the high-
voltage output to the transfer
E069- charging assembly.
0000 An error (leakage) is detected in
the high-voltage output to the
transfer charging assembly.
The BD PCB is faulty.
The BD signal does not arrive
within 1 sec after the laser drive
E100-
signal has been generated. Or,
0000
the BD signal does not arrive for
1 sec or more while the laser
remains ON.
The rotation of the laser scanner
motor is faulty.
The constant speed rotation
E110-
signal (LM-RDY) does not arrive
0000
for 20 sec or more after the laser
scanner motor (M4) drive signal
has been generated.
The rotation of the laser motor
cooling fan is faulty.
E111-
The lock signal arrives for 5 sec
0000
or more although the laser motor
cooling fan (FM1) is being driven.
E121- The rotation of the laser cooling
6
wiring. - Replace the HV-DC PCB.
- Check if the primary charging assembly, pretransfer
charging assembly, transfer charging assembly and
separation charging assembly are mounted properly.
- Check if the connector (J722, J723, J730) of the
HV-DC PCB is mounted properly and also check the
wiring. - Replace the HV-DC PCB. - Replace the HV-
AC PCB.
- Check if the transfer charging assembly and
separation charging assembly are mounted properly.
- Check if the connector (J722, J723, J730, J734) of
the HV-DC PCB and the connector (J741, J742) of
the HV-AC PCB are mounted properly. - Replace the
HV-AC PCB. - Replace the separation charging
assembly. - Replace the pre-transfer charging
assembly.
- Check if the transfer charging assembly and
separation charging assembly are mounted properly.
- Check if the connector (T701, J723, J730) of the
HV-DC PCB is mounted properly and also check the
wiring. - Replace the HV-DC PCB. - Replace the pre-
transfer charging assembly.
- Check if the BD PCB, laser driver PCB and DC
controller are connected properly. - Replace the BD
PCB. - Replace the laser scanner unit. - Replace the
DC controller PCB.
- Check if the connector (J762) of the laser scanner
motor driver PCB is mounted properly. - Check if the
connector (J503) of the DC controller PCB is
mounted properly. - Replace the laser scanner unit. -
Replace the DC controller PCB.
- Check if there is no foreign material in the rotation
assembly of the laser motor cooling fan. - Check if
the connector (J503) of the relay PCB is mounted
properly. - Replace the laser motor cooling fan. -
Replace the DC controller PCB.
- Check if there is no foreign material in the rotation
 7

0001 fan (1/2) is faulty. assembly of the laser cooling fan 1. - Check if the
The lock signal arrives for 5 sec connector (J503) of the relay PCB is mounted
or more although the laser properly. - Replace the laser cooling fan 1. - Replace
cooling fan 1 (FM3) is being the DC controller PCB.
driven.
The rotation of the laser cooling
- Check if there is no foreign material in the rotation
fan (1/2) is faulty.
assembly of the laser cooling fan 2. - Check if the
E121- The lock signal arrives for 5 sec
connector (J503) of the relay PCB is mounted
0002 or more although the laser
properly. - Replace the laser cooling fan 2. - Replace
cooling fan 2 (FM5) is being
the DC controller PCB.
driven.
Caution No code will be indicated. The keys will be
There is an error in the detection
locked. You can check the code in service mode
of the scanner home position.
(COPIER>DISPLAY>ERR). - Check if the scanner
Scanner home position cannot be
E202- motor is connected properly, and replace the scanner
detected within a specific period
0000 motor if necessary. - Check if the connector (J1720)
of time after the power switch is
of the relay PCB is mounted properly. - Replace the
turned on or the Start key is
scanner home position sensor. - Replace the reader
pressed.
controller PCB.
There is an error in the detection
of the image leading edge signal.
Caution No code will be indicated. The keys will be
During forward movement in fixed
locked. You can check the code in service mode
reading mode or during a home
(COPIER>DISPLAY>ERR). - Check if the scanner
E204- position search, the image
motor is connected properly, and replace the scanner
0000 leading signal does not occur; or,
motor if necessary. - Replace the scanner image
in stream reading mode, the
leading edge sensor. - Replace the reader controller
image leading edge signal does
PCB.
not arrive from the ADF controller
PCB.
The rise in temperature of the
scanning lamp heater is faulty.
While the power is ON, the
ambient temperature of the
- Check if the connecter (J852, J853) of the light
scanning lamp does not exceed
E211- control PCB is mounted properly. - Replace the
10 deg C 2 min after the
0000 scanning lamp heater. - Replace the light control
florescent heater has gone ON;
PCB. - Replace the reader controller PCB.
or, after the power is turned on,
the reading of the ambient
temperature of the scanning lamp
is 0 deg C or lower.
The rise in temperature of the
scanning lamp heater is faulty. - Check if the connecter (J852, J853) of the light
E215- While the scanning lamp is OFF, control PCB is mounted properly. - Replace the
0000 the reading of the ambient scanning lamp heater. - Replace the light control
temperature is 170 deg C or PCB. - Replace the reader controller PCB.
higher.
E218- The scanning lamp is not - Check if the scannning lamp is mounted properly. -
 8

0000 mounted properly.
When the power is turned on, the
absence of the scanning lamp is
detected.
The scanning lamp life
While the scanning lamp is ON,
E219-
the reading of the ambient
0000
temperature is 170 deg C or
higher.
Check if the connecter (J1002, J1003) of the inverter
PCB is mounted properly. - Check if the connector
(J1720) of the relay PCB is mounted properly. -
Replace the scanning lamp. - Replace the reader
controller PCB.
- Check if the connecter (J852, J853) of the light
control PCB is mounted properly. - Replace the
scanning lamp heater. - Replace the light control
PCB. - Replace the reader controller PCB.

Code Description Remedy

The lighting of the scanning lamp is faulty.
The scanning lamp does not reach a specific
intensity within 10 sec after it is tuned on (if the
- Check if the connecter (J852, J853) of
room temperature is 10 deg C or lower, within
the light control PCB is mounted
E220- 60 sec). Or, the ON detection signal (FL-
properly. - Replace the scanning lamp
0000 DTCT) does not go OFF within 5 sec after the
heater. - Replace the light control PCB.
scanning lamp is turned off; during shading
- Replace the reader controller PCB.
adjustment, the ON detection signal (FL-DTCT)
does not go ON within 60 sec after the
scanning lamp is turned on.
The rise in temperature of the scanning lamp
heater is faulty.
- Check if the connecter (J852, J853) of
During the initial activation after power-on, the
the light control PCB is mounted
E222- reading does not reach 70 deg C within 5 min
properly. - Replace the scanning lamp
0000 after the heater is turned on. Or, during
heater. - Replace the light control PCB.
standby or reading operation, the reading does
- Replace the reader controller PCB.
not reach 75 deg C within 3 min after the
heater is tuned on.
The communication between the MCON and
- Check the wiring between the DC
DCON is faulty.
E240- controller PCB and the main controller
A communication fault exists between the
0000 PCB. - Replace the DC controller PCB.
CPUs of the main controller PCB and the DC
- Replace the main controller PCB.
controller PCB.
The communication between the original
orientation detection PCB and RCON is faulty.
E241- - Replace the original orientation PCB. -
The initial communication between the CPUs
0000 Replace the reader controller PCB.
of the original orientation detection PCB and
the reader controller PCB fails.
The communication between the original
orientation detection PCB and RCON is faulty.
E241- - Replace the original orientation PCB. -
When the orientation of an original is detected,
0001 Replace the reader controller PCB.
the result of detection is not communicated by
the original orientation detection PCB until the
 9

next original is read.

The communication between the original
orientation detection PCB and RCON is faulty.
E241- - Replace the original orientation PCB. -
The result of detection of the last original is not
0002 Replace the reader controller PCB.
communicated 5 sec after the end of reading
the last original.
The communication between the control panel
PCB and MCON is faulty.
E243- - Replace the control panel PCB. -
A communication fault exists between the
0000 Replace the main controller PCB.
CPUs of the control panel PCB and the main
controller PCB.
- Check if there is no foreign material in
the rotation assembly of the inverter
The rotation of the inverter cooling fan is faulty.
cooling fan. - Check if the connecter
E251- The lock signal (FM9LCK) arrives for 5 sec or
(J1110) of the reader control PCB is
0000 more although the inverter cooling fan (FM9) is
mounted properly. - Replace the
being driven.
inverter cooling fan. - Replace the
reader controller PCB.
- Check if the connecter (J1502, J1503)
of the CCD PCB is mounted properly. -
Shading error
E302- Check if the connecter (J1107, J1108)
During shading operation, the reader controller
0000 of the reader control PCB is mounted
PCB fails to end shading processing.
properly. - Replace the CCD PCB. -
Replace the reader controller PCB.
There is an error in image data. The reader
controller PCB is faulty. The main controller
E315- - Replace the reader controller PCB. -
PCB is faulty.
0000 Replace the main controller PCB.
During image rotation, the encoding/ decoding
has a fault.
There is a time out error in the image reading - Check if the connecter (J1502, J1503)
processing. of the CCD PCB is mounted properly. -
E320- While an image is being read, the image read Check if the connecter (J1107, J1108)
0000 end notice does not arrive at the reader of the reader control PCB is mounted
controller PCB within 60 sec from the CCD/AP properly. - Replace the CCD PCB. -
PCB. Replace the reader controller PCB.
Communication error with the ADF
While the ADF is in standby, the
- Check if the communication cable
communication between ADF and copier is
E400- between the ADF and copier is
interrupted for 5 sec or more. Or, when the
0000 connected properly. - Replace the ADF
ADF is in operation, the communication
controller PCB.
between ADF and copier is disrupted for 0.5
sec or more.
- Check if the cable between the ADF
The rotation of the ADF belt motor is faulty.
E402- belt motor drive PCB and ADF
The clock signal does not occur for 100 msec
0000 controller PCB is connected properly. -
when the belt motor drive signal is generated.
Replace the ADF belt motor clock
 10

sensor. - Replace the ADF belt motor. -

The rotation of the ADF delivery motor is faulty.
E404- The clock signal does not occur for 200 msec
0000 when the delivery motor drive signal is
generated.
The rotation of the ADF separation motor is
faulty.
E405-
The clock signal does not occur for 200 msec
0000
when the separation motor drive signal is
generated.
Replace the ADF belt motor drive PCB.
- Replace the ADF controller PCB.
- Replace the ADF delivery motor. -
Replace the ADF delivery motor clock
sensor. - Replace the ADF controller
PCB.
- Replace the ADF separation motor. -
Replace the ADF separation motor
clock sensor. - Replace the ADF
controller PCB.

Code Description Remedy

The rotation of the ADF pickup motor is
faulty. - Replace the ADF pickup motor. -
The pickup roller height sensor 1 (PI8) or 2 Replace the ADF pickup roller height
E410- (PI9) does not generate a signal within 2 sec sensor 1. - Replace the ADF pickup roller
0000 after the pickup motor is driven. Or, the height sensor 2. - Replace the ADF
pickup roller home position sensor (PI7) pickup roller home position sensor. -
does not generate a signal within 2 sec after Replace the ADF controller PCB.
the pickup motor is driven.
The rotation of the ADF cooling fan is faulty.
E412- - Replace the ADF cooling fan. - Replace
The lock signal arrives for 100 msec or more
0000 the ADF controller PCB.
although the cooling fan is being driven.
The EEPROM is faulty. The ADF controller
PCB is faulty.
E420-
The backup data of the EEPROM cannot be - Replace the ADF controller PCB.
0000
read when the connected device is tuned on.
Or, the data that has been read has a fault.
E602 There is an error on the hard disk.
E604- The image memory is faulty or is inadequate.
- Increase the memory.
0000 The memory size does not match the model.
There is an error on the HDD.
E609- At startup, the HDD fails to reach a specific - Replace the HDD. - Replace the DC
0008 temperature level within a specific period of controller PCB.
time.
There is an error on the HDD.
E609- - Replace the HDD. - Replace the DC
At time of sleep recovery, the temperature
0009 controller PCB.
fails to reach a specific level.
The HDD coding key is faulty. - Turn off and then back on the power
E610 The SRAM/PCB is faulty. The battery has switch to generate the key once again. -
become exhausted, leading to loss of SRAM Replace the main controller PCB.
 11

contents.
There is an error in the initialization of the
IPC.
E710- - Check the cable. - Replace the reader
The IPC (IC5) on the reader controller PCB
0001 controller PCB.
cannot be initialized when the main power
supply is turned on.
There is an error in the initialization of the
IPC.
E710- - Check the cable. - Replace the DC
The IPC (IC40) on the DC controller PCB
0002 controller PCB.
cannot be initialized when the main power
supply is turned on.
There is an error in the initialization of the
IPC.
E710- - Check the cable. - Replace the main
The IPC (IC1003) on the machine controller
0003 controller PCB.
PCB cannot be initialized when the main
power is turned on.
There is an error in the IPC communication.
E711- Data has been written to the error register of - Check the cable. - Replace the reader
0001 the IPC (IC5) on the reader controller PCB 4 controller PCB.
times or more within 1.5 sec.
There is an error in the IPC communication.
E711- Data has been written to the error register of - Check the cable. - Replace the DC
0002 the IPC (IC40) on the DC controller PCB 4 controller PCB.
times or more within 2 sec.
There is an error in the IPC communication.
E711- Data has been written to the error register of - Check the cable. - Replace the main
0003 the IPC (IC1003) on the main controller PCB controller PCB.
4 times or more within 2 sec.
- Check if the communication cable
Communication error with the ADF
E712- between the ADF and copier is connected
The communication IC (IPC) on the ADF
0000 properly. - Replace the ADF controller
controller PCB goes out of order.
PCB.

Code Description Remedy

There is an error in the
- Check if the communication cable between the
communication with the finisher.
E713- finisher and copier is connected properly. -
The communications IC (IPC) on the
0000 Replace the finisher controller PCB. - Replace
finisher controller PCB goes out of
the DC controller PCB.
order.
There is an error in the
communication with the NE controller. Check the cable; thereafter, reset the condition in
E717-
The NE controller is not connected at service mode:
0001
power on, although it was connected COPIER>FUNCTION>CLEAR>ERR.
before the power was turned off
 12

because of an error.
There is an error in the
communication with the NE controller.
An IPC error has occurred while the Check the cable; thereafter, reset the condition in
E717-
NE controller is in operation. There is service mode:
0002
an open circuit for the IPC. An error COPIER>FUNCTION>CLEAR>ERR.
has occurred, and the IPC
communication remains disabled.
There is a coin vendor error.
The coin vendor is not connected
Check the cable; thereafter, reset the condition in
E719- when the power is turned on,
service mode:
0001 although it was connected before the
COPIER>FUNCTION>CLEAR>ERR.
power was turned off because of an
error.
There is a coin vendor error.
While the coin vendor is in operation,
an IPC error has occurred, IPC has
developed an open circuit, or an error Check the cable; thereafter, reset the condition in
E719-
preventing recovery of IPC service mode:
0002
communication has occurred. An COPIER>FUNCTION>CLEAR>ERR.
open circuit ha been detected in the
line for the pickup/delivery signal. An
illegal signal has been detected.
There is a coin vendor error.
Check the cable; thereafter, reset the condition in
E719- While the unit price is being checked
service mode:
0003 at startup, an error occurs in the
COPIER>FUNCTION>CLEAR>ERR.
communication with the coin vendor.
There is a coin vendor error.
An error has occurred at new card
Check the cable; thereafter, reset the condition in
E719- reader startup. The new card reader
service mode:
0011 is not connected when the power is
COPIER>FUNCTION>CLEAR>ERR.
turned off, although it was connected
when the power was turned off.
There is a coin vendor error.
An IPC error has occurred at new
Check the cable; thereafter, reset the condition in
E719- card reader startup. There is an IPC
service mode:
0012 open circuit. An error has occurred
COPIER>FUNCTION>CLEAR>ERR.
that prevents recovery of IPC
communication.
E730- There is a PDL software error. - Execute PDL resetting. - Turn on the power
1001 An initialization error has occurred. once again.
There is a PDL software error.
E730- An error that may be critical to the - Execute PDL resetting. - Turn on the power
100A system (e.g., failed initialization) has once again.
occurred.
E730- There is a PDL software error. - Turn on the power once main. - Check the
 13

9004 There is an error in the connection of the open I/F board and the cable. -
communication (PAI) with an external Replace the board for the external controller
controller. open I/F. - Replace the main controller PCB.
- Turn on the power once main. - Check the
There is a PDL software error.
E730- connection of the open I/F board and the cable. -
Fault in the connector of the vide
9005 Replace the board for the external controller
cable to the external controller
open I/F. - Replace the main controller PCB.
- Execute PDL resetting. - Turn on the power
There is a PDL software error.
E730- once again. - Check the connection of the UFR
The PDL board does not respond. A
A006 board. - Re-install the firmware. - Replace the
subbootable is faulty or absent.
main controller PCB.
There is a PDL software error.
There is a mismatch between the - Execute PDL resetting. - Turn on the power
E730-
control software of the machine and once again. - Execute system formatting (all),
A007
the PDL control software in regard to and reinstall the system.
version.
- Turn on the power once again. - Re-install the
E730- There is a PDL software error.
Software. - Execute system formatting (all), and
B013 Corruption in the font data
reinstall the system.

Code Description Remedy

There is an error in the - Check the connector used to connected the scanner. -
communication with the Check the power supply of the scanner (to see if
E732-
scanner. initialization takes place at startup). - Replace the reader
0001
There is a DDI-S controller, scanner board, or main controller PCB as
communication error. necessary.
There is an error in the
- Check the connector used to connect to the printer. -
communication with the
E733- Check the power supply of the printer (to see if
printer.
0000 initialization takes place at startup). - Replace the DC
At startup, communication
controller or the main controller PCB.
with the printer fails.
There is an error in the
- Check the connection with the printer. - Check the power
communication with the
E733- supply of the printer (to see if initialization takes place at
printer.
0001 startup). - Replace the DC controller or the main controller
There is a DDI-P
PCB.
communication error.
There is an error on the
E740-
Ethernet board. - Replace the main controller PCB.
0002
The MAC address is illegal.
There is an error in the
E744 - Download a language file of the correct version.
language file/boot ROM.
There is a fault on the - Disconnect and then connect the TokenRing board. -
E745
TokenRing board Replace the TokenRing board.
 14

The accessories board is of

the wrong type.
E746-
?At startup, a board for a - Replace the UFR board of the correct type (model).
0003
different model has been
detected.
Mismatch in controller board
and SDRAM size?
E748- - Check the correct combination between main controller
There is a mismatch
1001 PCB and SDRAM.
between the control board
and the SDRAM.
There is an error in the auto - Turn on the power once again. - Check if the connector
power-off circuit. (J505) of theDC controller PCB is mounted properly. -
E800-
An open circuit is detected Check if the connector (J1719) of the relay PCB is
0000
in the auto power-off circuit mounted properly. - Replace the relay PCB. - Replace the
for 3 sec or more. DC controller PCB.
There is an error in the
system fan/the power supply - Check if there is no foreign material in the rotation
cooling fan (1 and 2). assembly of the power supply cooling fan (1 and 2) fan. -
E804-
The lock signal is detected Check if the connector (J505) of the DC controller PCB is
0000
for 5 sec or more although mounted properly. - Replace the power supply cooling fan
the power supply cooling fan (1/2). - Replace the DC controller PCB.
(1 and 2) is being driven.
There is an error in the - Check if there is no foreign material in the rotation
system fan/the power supply assembly of the system fan. - Check if the connector
cooling fan (1 and 2). (J1028) of the main controller PCB is mounted properly. -
E804-
The reading of the ambient Replace the sysytem fan. - Replace the main controller
0004
temperature of the main PCB. Caution In the case of a fault in the system fan, the
controller is 80 degrees or data will be indicated in the form of an alarm
higher. (0008040004; ALARM-2).
The rotation of the fixing
assembly heat discharging
fan and separation heat - Check if there is no foreign material in the rotation
discharging fan is faulty. assembly of the fixing assembly heat discharging fan. -
E805-
The lock signal is detected Check if the connector (J503) of the DC controller PCB is
0001
for 5 sec or more although mounted properly. - Replace the fixing assembly heat
the fixing assembly heat discharging fan. - Replace the DC controller PCB.
discharging fan is being
driven.
The rotation of the fixing
assembly heat discharging
fan and separation heat - Check if there is no foreign material in the rotation
discharging fan is faulty. assembly of the separation heat discharging fan. - Check
E805-
The lock signal is detected if the connector (J1112) of the reader controller PCB is
0002
for 5 sec or more although mounted properly. - Replace the separation heat
the separation heat discharging fan. - Replace the reader controller PCB.
discharging fan is being
driven.
 15

The rotation of the drum fan

- Check if there is no foreign material in the rotation
is faulty.
E820- assembly of the drum fan. - Check if the connector (J512)
The lock signal is detected
0000 of the DC controller PCB is mounted properly. - Replace
for 5 sec or more although
the drum fan. - Replace the DC controller PCB.
the drum fan is being driven.
The rotation of the pre-
transfer charging assembly
- Check if there is no foreign material in the rotation
fan is faulty.
assembly of the pre-transfer charging assembly fan. -
E823- The lock signal is detected
Check if the connector (J504) of the DC controller PCB is
0000 for 5 sec or more although
mounted properly. - Replace the pre-transfer charging
the pre-transfer charging
assembly fan. - Replace the DC controller PCB.
assembly fan is being
driven.

Code Description Remedy

The rotation of the
- Check if there is no foreign material in the rotation
separation fan is faulty.
assembly of the separation cooling fan. - Check if the
E830- The lock signal is detected
connector (J509) of the DC controller PCB is mounted
0000 for 5 sec or more although
properly. - Replace the separation cooling fan. - Replace
the separation cooling fan is
the DC controller PCB.
being driven.

Canon iR7095 Trouble Error Codes List page 1

Code Description Remedy
The fixing unit has overheated. After
correcting the fault, be sure to reset the Check the mounting/soiling of the main
E000- error. thermistor. Replace the fixing heater. Replace
0000 (COPIER>FUNCTION>CLEAR>ERR) the main thermistor. Replace the AC driver
The reading of the main thermistor is less PCB. Replace the DC controller PCB.
than 70 deg C 3.5 min after power on.
The fixing unit has overheated. After
correcting the fault, be sure to reset the
E000- error. Reset the error.
0010 (COPIER>FUNCTION>CLEAR>ERR) (COPIER>FUNCTION>CLEAR>ERR)
The power has been turned off and then
on without resetting the error.
The fixing unit has overheated. After
correcting the fault, be sure to reset the
error.
E001- Replace the AC driver PCB. Replace the DC
(COPIER>FUNCTION>CLEAR>ERR).
0001 controller PCB.
The reading of the main thermistor or the
sub thermistor is 230 deg C or more for 2
sec. (hardware detection)
 16

The fixing unit has overheated. After

correcting the fault, be sure to reset the
Check the mounting/soiling of the main
error.
E001- thermistor. Replace the main thermistor.
(COPIER>FUNCTION>CLEAR>ERR).
0002 Replace the sub thermistor. Replace the AC
The reading of the main thermistor or the
driver PCB. Replace the DC controller PCB.
sub thermistor is 230 deg C or more for 2
sec or more. (software detection)
The fixing unit has overheated. After
correcting the fault, be sure to reset the
error. Check the mounting/soiling of the main
E001- (COPIER>FUNCTION>CLEAR>ERR). thermistor. Replace the main thermistor.
0003 The difference in the readings of the main Replace the AC driver PCB. Replace the DC
thermistor and the sub thermistor is 50 controller PCB.
deg C for 1 sec. (main thermistor
reading>sub thermistor reading)
The fixing unit has overheated. After
correcting the fault, be sure to reset the
error. Check the mounting/soiling of the main
E001- (COPIER>FUNCTION>CLEAR>ERR). thermistor. Replace the main thermistor.
0004 The difference in the readings of the main Replace the AC driver PCB. Replace the DC
thermistor and the sub thermistor is 50 controller PCB.
deg C for 1 sec or more. (main thermistor
reading>/=sub thermistor reading)
The fixing unit has overheated. After
correcting the fault, be sure to reset the
E001- error. Reset the error.
0010 (COPIER>FUNCTION>CLEAR>ERR). (COPIER>FUNCTION>CLEAR>ERR)
The power has been turned off and then
on without resetting the error.
Disconnect and then connect J508 of the DC
The fixing unit has overheated. After
controller PCB. Disconnect and then connect
correcting the error, be sure to reset the
the connectors of the fixing unit. Check the
error.
E002- wiring between the main/sub thermistor and
(COPIER>FUNCTION>CLEAR>ERR)
0000 the DC controller. Check the mounting/soiling
The reading of the main thermistor has
of the main thermistor. Replace the fixing
exceeded 70 deg C, but does not reach
heater. Replace the AC driver PCB. Replace
100 deg C within 2.5 sec thereafter.
the DC controller PCB.
Disconnect and then connect J508 of the DC
The fixing unit has overheated. After
controller PCB. Disconnect and then connect
correcting the error, be sure to reset the
the connectors of the fixing unit. Check the
error.
E002- wiring between the main/sub thermistor and
(COPIER>FUNCTION>CLEAR>ERR)
0001 the DC controller. Check the mounting/soiling
The reading of the main thermistor has
of the main thermistor. Replace the fixing
exceeded 100 deg C, but does not reach
heater. Replace the AC driver PCB. Replace
150 deg C within 2.5 min thereafter)
the DC controller PCB.
E002- The fixing unit has overheated. After Reset the error.
0010 correcting the error, be sure to reset the (COPIER>FUNCTION>CLEAR>ERR)
 17

error.
(COPIER>FUNCTION>CLEAR>ERR)
The power has been turned on without
resetting the error.
Disconnect and then connect J508 of the DC
The fixing unit temperature is abnormally
controller PCB. Disconnect and then connect
low. After correcting the fault, be sure to
the connectors of the fixing unit. Check the
reset the error.
E003- wiring between the main/sub thermistor and
(COPIER>FUNCTION>CLEAR>ERR)
0000 the DC controller PCB. Check the
The reading of the main thermistor has
mounting/soiling of the main thermistor.
exceeded 100 deg C, but is 70 deg C or
Replace the fixing heater. Replace the AC
less for 2 sec thereafter.
driver PCB. Replace the DC controller PCB.
The fixing unit has a fault. (protective
circuit ON) After correcting the fault, be
sure to reset the error.
E004- Replace the AC driver PCB. Replace the DC
(COPIER>FUNCTION>CLEAR>ERR)
0000 controller PCB.
While the sub heater is on, the SSR for
the heater drive has a short-circuit for 5
sec or more.
The fixing unit has a fault. (protective
circuit ON) After correcting the fault, be
sure to reset the error.
E004- Replace the AC driver PCB. Replace the DC
(COPIER>FUNCTION>CLEAR>ERR)
0001 controller PCB.
While the main heater is on, the SSR for
the heater drive has a short-circuit for 5
sec or more.
Check the position of the fixing web detecting
The fixing web has run out. After
lever. Replace the fixing web. Replace the
correcting the fault, be sure to reset the
fixing web length sensor. Replace the DC
E005- error.
controller PCB. If you have replaced the fixing
0000 (COPIER>FUNCTION>CLEAR>ERR)
web, be sure to reset the counter: -
The absence of the fixing web has been
COPIER>COUNTER>MISC>FIX-WEB -
detected for 5 sec or more.
COPIER>COUNTER>DRBL-1>FX-WEB
The fixing web has run out. After
correcting the fault, be sure to reset the
E005- error. Reset the error.
0010 (COPIER>FUNCTION>CLEAR>ERR) (COPIER>FUNCTION>CLEAR>ERR)
The power has been turned off and then
on without resetting the error.

Code Description Remedy

The main motor rotation is faulty. Disconnect and then connect J611 and
E010- After the main motor has gone on, the FG J612 of the main motor. Disconnect and
0000 signal of the motor is not detected for 2 sec then connect J514 of the DC controller
or more. PCB. Disconnect and then connect J1720
 18

of the relay PCB. Replace the main motor.

The drum motor rotation is faulty.
E012- After the drum motor has gone on, the PLL
0000 lock signal of the motor is not detected for 2
sec or more.
The waste toner feedscrew is stuck. (clogged
with waste toner) After correcting the fault, be
E013- sure to reset the error.
0000 (COPIER>FUNCTION>CLEAR>ERR)
The waste toner feedscrew is stuck for 4 sec
or more.
The waste toner feedscrew is stuck. (clogged
with waste toner) After correcting the fault, be
E013- sure to reset the error.
0010 (COPIER>FUNCTION>CLEAR>ERR)
The power has been turned off and then on
without resetting the error.
The fixing motor rotation is faulty.
E014- After the fixing motor has gone on, the PLL
0000 signal of the motor is not detected for 2 sec
or more.
The pickup motor rotation is faulty.
E015- The pickup motor has gone on, but the FG
0000 signal of the motor is not detected for 2 sec
or more.
The waste toner case is full.
E019- After the waste toner case has become full,
0000 50,000 prints (A4) or more have been made
without disposing of the waste toner.
The developing assembly is out of toner. The
buffer motor rotation is faulty. The toner feed
motor (sub hopper) rotation is faulty. After
correcting the fault, be sure to reset the error.
E020-
(COPIER>FUNCTION>CLEAR>ERR)
0001
The absence of toner inside the developing
assembly is detected of 120 sec or more
even when toner supply operation has been
executed for the assembly.
E020- The developing assembly is out of toner. The Disconnect and connect the connector
Replace the relay PCB. Replace the DC
controller PCB.
Disconnect and then connect J1721 of the
relay PCB. Disconnect and then connect
J512 of the DC controller PCB.
Disconnect and then connect J601 and
J602 of the drum motor. Replace the
drum motor. Replace the DC controller
PCB.
Detach and then attach the waste toner
pipe. Replace the waste toner pipe.
Replace the waste toner feedscrew
detecting switch. Replace the DC
controller PCB.
Reset the error.
(COPIER>FUNCTION>CLEAR>ERR)
Disconnect and then connect J651 and
J652 of the fixing motor. Replace the
fixing motor. Replace the relay PCB.
Replace the DC controller PCB.
Disconnect and then connect J621 and
J622 of the pickup motor. Replace the
pickup motor. Replace the relay PCB.
Replace the DC controller PCB.
Dispose of the waste toner. Check the
operation of the waste toner bottle base.
Disconnect and then connect J514 of the
DC controller PCB. Replace the waste
toner case full sensor. Replace the DC
controller PCB.
Disconnect and then connect the
connector (J504, J512) of the DC
controller PCB. Replace the developing
cylinder clutch (CL4). Replace the buffer
motor (M18). Replace the magnet roller
drive clutch (CL1).
 19

0002 buffer motor rotation is faulty. The toner feed (J504, J511) of the DC controller PCB.
motor (sub hopper) rotation is faulty. After Replace the buffer motor (M18). Replace
correcting the fault, be sure to reset the error. the following: magenta roller drive clutch
(COPIER>FUNCTION>CLEAR>ERR) (CL1), toner transport motor (sub hopper;
The absence of toner in the buffer is detected M22), toner transport clutch (sub hopper;
for 60 sec even after toner supply operation CL23), buffer inside toner sensor (TS1),
for the buffer has been executed and when buffer inside toner lower limit sensor
there is toner inside the hopper. (TS2).
The developing assembly is out of toner. The
Disconnect and connect the connector
buffer motor rotation is faulty. The toner feed
(J504, J511) of the DC controller PCB.
motor (sub hopper) rotation is faulty. After
Replace the buffer motor (M18). Replace
correcting the fault, be sure to reset the error.
the following: magenta roller drive clutch
E020- (COPIER>FUNCTION>CLEAR>ERR)
(CL1), toner transport motor (sub hopper;
0003 The absence of toner inside the buffer is
M22), toner transport clutch (sub hopper;
detected for 210 sec or more even when
CL23), buffer inside toner sensor (TS1),
there is toner inside the sub hopper and after
buffer inside toner lower limit sensor
toner supply operation of that buffer following
(TS2).
the replacement of the toner bottle.
The developing assembly is out of toner. The
buffer motor rotation is faulty. The toner feed Disconnect and connect the connector
motor (sub hopper) rotation is faulty. After (J504, J511) of the DC controller PCB.
correcting the fault, be sure to reset the error. Replace the buffer motor (M18). Replace
(COPIER>FUNCTION>CLEAR>ERR) the following: magenta roller drive clutch
E020-
The absence of toner inside he buffer is (CL1), toner transport motor (sub hopper;
0004
detected for 150 sec or more even when M22), toner transport clutch (sub hopper;
there is toner inside the buffer and after toner CL23), buffer inside toner sensor (TS1),
supply operation has been executed for the buffer inside toner lower limit sensor
buffer following the replacement of the toner (TS2).
bottle.
The developing assembly is out of toner. The
buffer motor rotation is faulty. The toner feed
motor (sub hopper) rotation is faulty. After
correcting the fault, be sure to reset the error. Disconnect and then connect the
E020- (COPIER>FUNCTION>CLEAR>ERR) connector (J504) of the DC controller
0005 When installation mode PCB. Replace the developing assembly
(COPIER>FUNCTION>INSTALL>TONER-S) inside toner sensor (TS3).
is executed, the developing assembly inside
toner sensor does not detect the presence of
toner
The developing assembly is out of toner. The
buffer motor rotation is faulty. The toner feed
motor (sub hopper) rotation is faulty. After
Disconnect and then connect the
correcting the fault, be sure to reset the error.
E020- connector (J504) of the DC controller
(COPIER>FUNCTION>CLEAR>ERR)
0006 PCB. Replace the developing assembly
When installation mode
inside toner sensor (TS3).
(COPIER>FUNCTION>INSTALL>TONER-S)
is executed, the developing assembly inside
toner sensor detects the presence of toner,
 20

but it does not detect the presence for 600

sec or more thereafter.
The developing assembly is out of toner. The
buffer motor rotation is faulty. The toner feed
motor (sub hopper) rotation is faulty. After Disconnect and connect the connector
correcting the fault, be sure to reset the error. (J504, J511) of the DC controller PCB.
E020- (COPIER>FUNCTION>CLEAR>ERR) Replace thetoner transport motor (sub
0007 When installing mode hopper; M22), toner transport clutch (sub
(COVER>FUNCTION>INSTALL>TONER-S) hopper; CL23), buffer inside toner sensor
is executed, the buffer inside toner sensor (TS1).
does not detect the presence of toner for 60
sec or more.
The developing assembly is out of toner. The
buffer motor rotation is faulty. The toner feed
motor (sub hopper) rotation is faulty. After
Disconnect and connect the connector
E020- correcting the fault, be sure to reset the error.
(J511) of the DC controller PCB. Replace
0008 (COPIER>FUNCTION>CLEAR>ERR)
the toner feed motor (sub hopper; M22)
When the toner feed motor (sub hopper) is
driven, a fault is detected for 3 sec or more
for the motor.

Code Description Remedy

The developing assembly is out of toner.
The buffer motor rotation is faulty. The
toner feed motor (sub hopper) rotation is
Disconnect and then connect the connector
E020- faulty. After correcting the fault, be sure to
(J504) of the DC controller PCB. Replace
0009 reset the error.
the buffer motor (M18).
(COPIER>FUNCTION>CLEAR>ERR)
There is a fault in the rotation of the buffer
motor.
The developing assembly is out of toner.
The buffer motor rotation is faulty. The
toner feed motor (sub hopper) rotation is
E020- faulty. After correcting the fault, be sure to Reset the error.
0010 reset the error. (COPIER>FUNCTION>CLEAR>ERR)
(COPIER>FUNCTION>CLEAR>ERR)
The power has been turned off and then
on without resetting the error.
The toner bottle motor rotation is faulty.
A toner bottle motor error (over-current) is
detected for 10 sec for a second time.
E025- Disconnect and then connect J512 of the
MEMO: The 1st detection of the error will
0000 DC controller PCB.
cause the machine to indicate the
message "Shake and Replace the Toner
Container."
 21

E025- The toner bottle motor rotation is faulty. Disconnect and then connect J512 of the
0001 The toner bottle motor is not connected. DC controller PCB.
The copy data controller/NE controller Disconnect and then connect J1022 of the
E032- counter fails to operate. main controller PCB. Replace the copy data
0001 An open circuit of the counter signal has controller/NE controller. Replace the main
been detected. controller PCB.
The rotation of the pickup motor of the side
paper deck is faulty.
The side paper deck pickup motor has Disconnect and then connect J101 and
gone on, but the PLL lock signal is not J106 of the side paper deck driver PCB.
E043-
detected for 2 sec or more (1st detection). Replace the pickup motor. Replace the side
0000
MEMO: For the 2nd and subsequent paper deck driver PCB. Replace the DC
detection, the machine will indicate "E043" controller PCB.
on the screen offering a choice of sources
of paper.
The horizontal registration HP detection
has an error.
After the start of horizontal registration HP At the start of horizontal registration
detection, the HP sensor is not off within 5 detection in the course of printing, the
E051-
sec (i.e., not leaving home position). horizontal registration detection operation
0001
MEMO: If an error is detected in the course for downstream paper does not end within 5
of horizontal registration HP detection at sec.
power-on, the machine will indicate the
presence of a jam.
The horizontal registration HP detection
has an error.
After the start of horizontal registration HP At the start of horizontal registration
detection, the home position is not detection in the course of printing, the
E051-
detected within 5 sec. MEMO: If an error is horizontal registration detection operation
0002
detected in the course of horizontal for downstream paper does not end within 5
registration HP detection at power-on, the sec.
machine will indicate the presence of a
jam.
The horizontal registration HP detection
has an error. At the start of horizontal registration
Replace the horizontal registration HP detection in the course of printing, the
E051-
sensor. Replace the horizontal registration horizontal registration detection operation
0003
motor. Replace the stackless transport for downstream paper does not end within 5
driver PCB. Replace the DC controller sec.
PCB.
The high-voltage output has a fault. Remove and then mount the primary
(primary charging assembly) charging assembly. Check for soiling.
E065-
A fault (leak) is detected when high voltage Disconnect and then connect T601, J723,
0000
is supplied to the primary charging and J731 of the HV-DC PCB. Replace the
assembly. HV-DC PCB.
E067- The high-voltage output has a fault. Remove and mount the primary charging
0000 A fault is detected at the same time in 2 of assembly. Remove and mount the pre-

the following: primary high voltage, pre-
transfer high voltage, transfer high voltage, mount the transfer/ separation charging
separation high voltage.
The high-voltage output has a fault.
(separation charging assembly)
E068-
A fault (leak) has been detected while the
0000
separation charging assembly is being
supplied with high voltage.
The transfer high voltage has an error.
E069- A fault (leak) has been detected while the
0000 transfer charging assembly is being
supplied with high voltage.
A read error has occurred in relation to the
E102- laser scanner unit EEPROM data.
0001 The correction data cannot be read from
the EEPROM of the laser scanner unit.
The laser scanner motor rotation has a
fault.
E110-
After the laser scanner motor has gone on, scanner unit). Disconnect and then connect
0000
the PLL lock signal of the motor is not
detected for 15 sec or more.
Code Description
The laser scanner motor cooling fan
rotation has a fault.
E111-
After the laser scanner motor cooling fan
0000
has gone on, the fan stop signal is
detected for 5 sec or more.
A fault exists in the rotation of the
following: laser scanner unit cooling fan,
E121-
reader heat discharge fan 1, reader heat
0001
discharge fan 2.
The laser scanner unit cooling fan has a
22
transfer charging assembly. Remove and
assembly. Disconnect and then connect
J721, J723, J731, and J734 of the HV-DC
PCB. Replace the HV-DC PCB. Replace the
HV-AC PCB.
Remove and mount the transfer/separation
charging assembly. Disconnect and then
connect J7233 and J734 of the HV-DC
PCB. Disconnect and then connect J741
and J742 of the HV-AC PCB. Replace the
HV-AC PCB. Replace the transfer/
separation charging assembly. Replace the
pre-transfer charging assembly.
Remove and mount the transfer/separation
charging assembly. Check for soiling.
Disconnect and then connect T701 and
J723 of the HV-DC PCB. Replace the HV-
DC PCB. Replace the pre-transfer charging
assembly.
Disconnect and then connect the connector
of the video PCB. Disconnect and then
connect the DC controller PCB. Replace the
laser scanner unit.
Check to see if all covers have been
attached to the primary charging assembly.
Disconnect and then connect J764 of the
laser scanner motor drive PCB (in the laser
J1401 of the video PCB. Disconnect and
then connect J506 of the DC controller PCB.
Replace the laser scanner unit. Replace the
video PCB. Replace the DC controller PCB.
Remedy
Disconnect and then connect J503 of the
DC controller PCB. Replace the laser
scanner motor cooling fan. Replace the DC
controller PCB.
Disconnect and then connect J503 of the
DC controller PCB. Replace the laser
scanner unit cooling fan. Replace the DC
controller PCB.
 23

fault. After the laser scanner unit cooling

fan has gone on, the fan stop signal is
detected for 5 sec or more.
A fault exists in the rotation of the
following: laser scanner unit cooling fan,
reader heat discharge fan 1, reader heat Connect and then disconnect J512 of the
E121- discharge fan 2. DC controller PCB. Replace the reader heat
0002 The reader heat discharge fan 1 has a discharge fan 1. Replace the DC controller
fault. After the reader heat discharge fan 1 PCB.
has gone on, the fan stop signal is
detected for 5 sec or more.
A fault exists in the rotation of the
following: laser scanner unit cooling fan,
reader heat discharge fan 1, reader heat Disconnect and then connect J521 of the
E121- discharge fan 2. DC controller PCB. Replace the reader heat
0003 The reader heat discharge fan 2 has a discharge fan 2. Replace the DC controller
fault. After the reader heat discharge fan 2 PCB.
has gone on, the fan stop signal is
detected for 5 sec or more.
The laser scanner motor communication
E197- has a fault. Replace the laser scanner unit. Replace the
0000 The communication with the laser control video PCB.
IC is not normal.
The scanner HP detection mechanism has Disconnect and then connect the connector
E202- a fault. of the scanner HP sensor. Replace the
0001 At time of shading, the intensity of light is scanner HP sensor. Replace the scanner
below the standard level. motor. Replace the reader controller PCB.
The scanner HP detection mechanism has Disconnect and then connect the connector
E202- a fault. of the scanner HP sensor. Replace the
0002 In ADF mode, the intensity of light is below scanner HP sensor. Replace the scanner
the standard level between sheets. motor. Replace the reader controller PCB.
The reader unit power supply (24 V) has a Disconnect and then connect the reader
E227-
fault. power supply connector. Replace the power
0001
At power-on, the 24V port is off. supply.
The reader unit power supply (24 V) has a Disconnect and then connect the reader
E227-
fault. power supply connector. Replace the power
0002
At the start of a job, the 24V port is off. supply.
The reader unit power supply (24 V) has a Disconnect and then connect the reader
E227-
fault. power supply connector. Replace the power
0003
At the end of a job, the 24V port is off. supply.
The reader unit power supply (24 V) has a Disconnect and then connect the reader
E227-
fault. power supply connector. Replace the power
0004
While a load is driven, the 24V port is off. supply.
E240- A fault exists in the communication Disconnect and then connect the
0000 between the main controller and the DC connector. Replace the DC controller PCB.
 24

controller. Replace the main controller PCB.

A fault has occurred in the communication
between the CPUs of the main controller
and the DC controller.
A fault exists in the following: main
controller SRAM, reader controller
E248-
EEPROM. Replace the main controller PCB.
0000
At start-up, an SRAM check error has
occurred.
A fault exists in the following: main
controller SRAM, reader controller
E248-
EEPROM. Replace the reader controller PCB.
0001
An error has occurred at time of power-on
(EEPROM).
A fault exists in the following: main
controller SRAM, reader controller
E248-
EEPROM. Replace the reader controller PCB.
0002
An error has occurred during write
operation (EEPROM).

Code Description Remedy

A fault exists in the following: main
controller SRAM, reader controller
E248-
EEPROM. Replace the reader controller PCB.
0003
A read error has occurred after write
operation (EEPROM).
Disconnect and then connect J1110 of the
E251- The inverter cooling fan rotation is
reader controller PCB. Replace the inverter
0000 faulty.
cooling fan. Replace the reader controller PCB.
Shading operation is faulty.
Disconnect and then connect J1107 and J1108
E302- In the course of shading operation, the
of the reader controller PCB. Replace the
0000 processing doses not end within the
reader controller PCB.
reader controller.
E315- The image data codec has a fault.
Replace the main controller PCB.
0007 A JBIG encoder error has occurred.
E315- The image data codec has a fault. Replace the DDR-SDRAM. Replace the HDD.
000d A JBIG decoding error has occurred. Replace the main controller PCB.
The image data codec has a fault.
E315- Replace the DDR-SDRAM. Replace the HDD.
An error has occurred in the course of
000e Replace the main controller PCB.
software decoding.
E315- The image data codec has a fault.
Replace the main controller PCB.
0100 An overrun error has occurred.
E315- The image data codec has a fault. Replace the open I/F relay PCB (relay PCB
 25

0200 The open I/F relay PCB has detected between the main controller and PS controller).
an error (no recovery after a retry).
E315- The image data codec has a fault. Turn off and then back on he power. Replace
0300 Cubic time-out the main controller PCB.
E315- The image data codec has a fault. Turn off and then back on he power. Replace
0400 Shift Device A time-out the main controller PCB.
E315- The image data codec has a fault. Turn off and then back on he power. Replace
0401 Shift Device B time-out the main controller PCB.
An error has occurred in the main
E351- controller communication.
Replace the main controller PCB.
0000 At start-up, a main controller
communication error has occurred.
An ADF communication error has Disconnect and then connect the connector.
E400-
occurred. Replace the reader controller PCB. Replace
0001
A check sum error has occurred. the ADF controller PCB.
An ADF communication error has Disconnect and then connect the connector.
E400-
occurred. Replace the reader controller PCB. Replace
0002
A reception status error has occurred. the ADF controller PCB.
An ADF communication error has
Disconnect and then connect the connector.
E400- occurred.
Replace the reader controller PCB. Replace
0003 A reception interrupt error has
the ADF controller PCB.
occurred.

Code Description Remedy

Disconnect and then connect the cable between
The ADF belt motor rotation is
the belt motor driver PCB and the ADF controller
faulty.
E402- PCB. Replace the belt motor clock sensor. Replace
While the belt motor drive signal is
0000 the belt motor clock sensor. Replace the belt
on, no lock signal occurs for 100
motor. Replace the belt motor driver PCB. Replace
msec.
the ADF controller PCB.
The ADF delivery motor rotation is
faulty. Replace the delivery motor. Replace the delivery
E404-
When the delivery motor drive motor clock sensor. Replace the ADF controller
0000
signal is on, no clock signal occurs PCB.
for 200 msec
The ADF separation motor rotation
is faulty. Replace the separation motor. Replace the
E405-
When the separation motor drive separation motor clock sensor. Replace the ADF
0000
signal is on, no clock signal occurs controller PCB.
for 200 msec.
The ADF pickup motor rotation is Replace the pickup motor. Replace the pickup
E410-
faulty. roller height sensor (PI8). Replace the pickup roller
0000
No signal occurs from the following height sensor 2 (PI9). Replace the pickup roller HP
 26

sensors within 2 sec after the sensor (PI7). Replace the ADF controller PCB.
pickup motor is driven: - pickup
roller height sensor 1 (PI8), pickup
roller height sensor 2 (PI9) - pickup
roller HP sensor (PI7)
The ADF shift motor rotation is Disconnect and then connect the connector.
E413-
faulty. Replace the shift motor HP sensor. Replace the
0001
The shift motor HP sensor is open. shift motor.
The ADF shift motor rotation is Disconnect and then connect the connector.
E413-
faulty. Replace the shift motor HP sensor. Replace the
0002
Shift motor HP sensor is closed. shift motor.
An ADF EEPROM read error has
occurred.
E420-
At power-on, an attempt to read the Replace the ADF controller PCB.
0000
EEPROM backup data fails. Or,
data that has been read has a fault.
E490-
The ADF is of the wrong type. Replace the ADF.
0001
E602 The HDD has an error.
The time memory (DDR-SDRAM)
E604- is faulty or inadequate.
Replace the DDR-SDRAM.
0000 A DDR-SDRAM (1 GB) of
adequate capacity is not detected.
The HDD temperature is
abnormally low.
E609-
At start-up, the HDD does not Replace the HDD.
0008
reach a specific temperature within
a specific time.
The HDD temperature is
abnormally low.
E609-
When returning from sleep mode, Replace the HDD.
0009
the HDD does not reach a specific
temperature within a specific time
E610 The HDD encryption key is faulty.
Turn off and then back on the power. (Turn off the
An error has occurred in the
machine and its delivery accessories; then, turn
communication between the
back on all accessories and then the machine.)
E711- pickup/delivery accessory and the
Connect the communication cables and terminals
0001 printer unit.
between the machine and the delivery accessories
The communication controller has
once again. Replace the accessories controller
detected a fault.
PCB. Replace the transceiver PCB.
An error exists in the Disconnect and then connect the connectors
E712- communication between the ADF between the reader unit and the ADF. Replace the
0001 and the reader unit. reader controller PCB. Replace the ADF controller
As much as 5 sec or more has PCB.
 27

passed without recovery after

communication stopped between
the reader controller and the ADF
controller.

Code Description Remedy

An error exists in the communication with the NE
controller. After correcting the fault, be sure to
Disconnect and then connect the
E717- reset the error.
main controller PCB. Install the NE
0001 (COPIER>FUNCTION>CLEAR>ERR)
controller. Replace the NE controller.
The NE controller that has been connected before
power-off is not recognized at power-on.
An error exists in the communication with the NE
controller. After correcting the fault, be sure to
Disconnect and then connect the
E717- reset the error.
main controller PCB. Install the NE
0002 (COPIER>FUNCTION>CLEAR>ERR)
controller. Replace the NE controller.
An error that cannot be reset (e.g., cable break)
has been detected in the communication.
An error has occurred in the communication with
the coin vendor/card reader. After correcting the Disconnect and then connect the
E719- fault, be sure to reset the error. connector of the main controller
0001 (COPIER>FUNCTION>CLEAR>ERR) PCB. Install the coin vendor.
The coin vendor that was connected before Replace the coin vendor.
power-off is not recognized at power-on.
An error has occurred in the communication with
the coin vendor/card reader. After correcting the
Disconnect and then connect the
fault, be sure to reset the error.
E719- connector of the main controller
(COPIER>FUNCTION>CLEAR>ERR)
0002 PCB. Install the coin vendor.
In the communication with the coin vendor, an
Replace the coin vendor.
error that cannot be reset has occurred (e.g.,
cable break)
An error has occurred in the communication with
the coin vendor/card reader. After correcting the
Disconnect and then connect the
fault, be sure to reset the error.
E719- connector of the main controller
(COPIER>FUNCTION>CLEAR>ERR)
0003 PCB. Install the coin vendor.
In the communication with the coin vendor, a
Replace the coin vendor.
communication error has occurred during
acquisition of unit price information.
An error has occurred in the communication with
the coin vendor/card reader. After correcting the Disconnect and then connect the
E719- fault, be sure to reset the error. connector of the main controller
0011 (COPIER>FUNCTION>CLEAR>ERR) PCB. Install the card reader. Replace
The card reader that was connected before the card reader.
power-off is not recognized at power-on.
E719- An error has occurred in the communication with Disconnect and then connect the
 28

0012 the coin vendor/card reader. After correcting the
fault, be sure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR)
In the communication with the card reader, an
error that cannot be reset has occurred (e.g.,
cable break).
A PDL-related error has occurred.
E730-
An initialization error has occurred at the start of a
1001
job.
A PDL-related error has occurred.
E730-
An error has occurred in the communication with
100A
an external controller.
A PDL-related error has occurred.
E730-
A fault has been detected in the cable connection Replace the external controller relay
9004
with an external controller.
A PDL-related error has occurred.
E730-
A fault has been detected in the cable connection Replace the external controller relay
9005
with an external controller.
E730- A PDL-related error has occurred.
A006 The PDL mechanism does not respond.
A PDL-related error has occurred.
E730- At start-up, the version of the machine control
A007 software and that of the PDL control software do
not match.
E730- A PDL-related error has occurred.
B013 The font data is corrupted at start-up.
An error has occurred in the communication
E732- between the reader unit and the main controller.
0001 An error has occurred in the communication
between the reader unit and the main controller.
connector of the main controller
PCB. Install the card reader. Replace
the card reader.
Reset the PDL mechanism. Turn off
and then on the power.
Reset the PDL mechanism. Turn off
and then on the power.
Turn off and then on the power.
PCB. Replace the external controller.
Turn off and then on the power.
PCB. Replace the external controller.
Reset the PDL mechanism. Turn off
and then on the power. Reinstall the
system software. Replace the main
controller.
Reset the PDL mechanism. Turn off
and then on the power. Reinstall the
system software. Replace the main
controller.
Turn off and then on the power.
Reinstall the system software.
Execute full formatting of the HDD,
and reinstall the system software.
Disconnect and connect the
connectors of the read
communication cable. Check the
power supply of the reader unit (to
see if initialization occurs at power-
on). Replace the reader controller
PCB. Reap the reader I/F PCB.
Replace the main controller PCB.

Code Description Remedy

An error has occurred in the Disconnect and connect the connectors of the read
E732- communication between the communication cable. Check the power supply of the
0010 reader unit and the main reader unit (to see if initialization occurs at power-on).
controller. Replace the reader controller PCB. Reap the reader
 29

A fault has been detected in the I/F PCB. Replace the main controller PCB.
reader sync signal detection
mechanism.
An error has occurred in the
communication between the
reader unit and the main Disconnect and then connect the connector. Check the
E733- controller. power supply of the DC controller (to see if initialization
0000 An error has occurred in the occurs at time of start-up). Replace the DC controller
communication between the PCB. Replace the main controller PCB.
reader unit and the main
controller.
An error has occurred in the
communication between the Disconnect and then connect the connector. Check the
E733- reader unit and the main power supply of the DC controller (to see if initialization
0001 controller. occurs at time of start-up). Replace the DC controller
An attempt to communicate PCB. Replace the main controller PCB.
with the DC controller fails
An error has occurred in the
communication between the
Disconnect and then connect the connector. Check the
reader unit and the main
E733- power supply of the DC controller (to see if initialization
controller.
0010 occurs at time of start-up). Replace the DC controller
A fault has occurred in the
PCB. Replace the main controller PCB.
printer engine sync signal
detection mechanism.
An error exists in the LAN
E740- controller.
Replace the main controller PCB.
0002 An illegal MAC address has
been detected at start-up.
A fault exists in the
communication between the
main controller and the reader
controller. Disconnect and then connect the connectors of the
E743-
The reader controller has reader communications cable. Replace the reader
0000
detected an error in the controller PCB. Replace the main controller PCB.
communication between the
main controller and the reader
controller.
An error exists in the language
file/boot ROM.
E744- Update the version of the language file (Language), or
The version of the language file
0001 install the appropriate file.
on the HDD and that of
bootable do not match.
An error exists in the language
E744- file/boot ROM. Update the version of the language file (Language), or
0002 The language file on the HDD is install the appropriate file.
too large.
 30

An error exists in the language

file/boot ROM.
E744- There is no language to which a Update the version of the language file (Language), or
0003 switchover is made as install the appropriate file.
described in the Config file on
the HDD.
An error exists in the language
file/boot ROM.
E744- Update the version of the language file (Language), or
An attempt to switch over to the
0004 install the appropriate file.
language described in the
Config file on the HDD fails.
An error exists in the language
file/boot ROM.
E744-
The connected boot ROM is not Replace the boot ROM.
1000
one designed for the model in
question.
An error exists in the language
E744- file/boot ROM.
Reinstall the system software.
2000 An illegal engine ID has been
detected.
An unsupported optional board
has been detected.
E746-
The option board that has been Replace it with one for the model in question.
0003
detected is one deigned for a
different model.
Restart in accordance with a
change of the product
configuration
E749- There is no need for remedial action. Nevertheless, the
A boot ROM designed for a
0001 fact will remain as part of the error history.
different model has been fitted
in place (as when installing an
PDL option).
The auto power-off circuit has
Turn off and then on the power. Disconnect and then
an error.
connect J505 of the DC controller PCB. Disconnect
E800 An open circuit has been
and then connect J1719 of the relay PCB. Replace the
detected for 3 sec or more in
relay PCB. Replace the DC controller PCB.
the auto power-off circuit.

Code Description Remedy

The rotation of the
following is faulty: power
Disconnect and then connect J505 of the DC controller
E804- supply cooling fan 1, power
PCB. Replace the power supply cooling fan 1. Replace the
0001 supply cooling fan 2,
DC controller PCB.
controller cooling fan.
The fan stop signal has
 31

been detected for 5 sec or

more after the power
supply cooling fan 1 has
gone on.
The rotation of the
following is faulty: power
supply cooling fan 1, power
supply cooling fan 2,
Disconnect and then connect J505 of the DC controller
E804- controller cooling fan.
PCB. Replace the power supply cooling fan 2. Replace the
0002 The fan stop signal has
DC controller PCB.
been detected for 5 sec or
more after the power
supply cooling fan 2 has
gone on.
The rotation of the
following is faulty: power
supply cooling fan 1, power
supply cooling fan 2, Disconnect and then connect J1028 of the main controller
E804-
controller cooling fan. PCB. Replace the controller cooling fan. Replace the main
0004
The fan stop signal of the controller PCB.
controller cooling fan has
been detected continuously
for 16 sec.
The fixing heat discharge
fan rotation is faulty.
Disconnect and then connect J503 of the DC controller
E805- The fan stop signal has
PCB. Replace the fixing heat discharge fan. Replace the
0002 been detected for 5 sec or
DC controller PCB.
more after the fixing heat
discharge fan has gone on.
The drum fan rotation is
faulty.
Disconnect and then connect J512 of the DC controller
E820- The fan stop signal has
PCB. Replace the drum fan. Replace the DC controller
0000 been detected for 5 sec or
PCB.
more after the drum fan
has gone on.
The pre-transfer charging
assembly fan rotation is
faulty.
Disconnect and then connect J504 of the DC controller
E823- The fan stop signal has
PCB. Replace the pre-transfer charging assembly fan.
0000 been detected for 5 sec or
Replace the DC controller PCB.
more after the pre-transfer
charging assembly fan has
gone on.ulty.
An HP detection error has Disconnect and then connect J508, J552, and J553 of the
E840- occurred in relation to the DC controller PCB. Disconnect and then connect J4001
0000 fixing inlet sensor (fixing and J4002 of the fixing inlet sensor ascent/descent motor
wrap jam detection). driver PCB; as necessary, replace the fixing inlet sensor
 32

The home position is not ascent/ descent motor. Replace the fixing inlet sensor
detected when he sensor is ascent/descent motor driver PCB.
moved up/down (i.e., the
sensor has not gone on).
An HP detection error has
occurred in relation to the Disconnect and then connect J508, J552, and J553 of the
fixing inlet sensor (fixing DC controller PCB. Disconnect and then connect J4001
E840- wrap jam detection). and J4002 of the fixing inlet sensor ascent/descent motor
0001 The home position is not driver PCB; as necessary, replace the fixing inlet sensor
detected when the sensor ascent/ descent motor. Replace the fixing inlet sensor
is moved up/down (i.e., the ascent/descent motor driver PCB.
sensor has not gone off).
There is a fault in the
Remove paper lint form the surface of the double-feeding
double-feeding detection
sensor (reception). Remount the double-feeding sensor
unit.
(transmission, reception). Disconnect and then connect
E850- The double-feeding sensor
J509 and J550 of the DC controller PCB. Replace the
(reception) fails to attain an
double-feeding sensor (transmission, reception). Replace
ultrasonic signal of a
the double-feeding sensor PCB (transmission, reception).
specific level.