1
Konica-Minolta bizhub 250 Trouble Error Codes List page 1 (from 4)
Code Description
LCT Communication Failure
- Due to a software malfunction, etc.,
C0001
the time on the watchdog timer has
run out and a reset is performed.
Tray 1 Elevator Failure
- The Lift-Up Sensor is not unblocked
C0202 even after the set period of time has
elapsed after the paper lift up
operation for the drawer has begun.
Tray 2 Elevator Failure
- The Lift-Up Sensor is not unblocked
C0204 even after the set period of time has
elapsed after the paper lift up
operation for the drawer has begun.
Tray 3 Elevator Failure
- The Lift-Up Sensor is not unblocked
C0206 even after the set period of time has
elapsed after the paper lift up
operation for the drawer has begun.
Remedy
1 Check the motor and sensor
connectors for proper connection, and
correct as necessary. 2 Check the
connector of each motor for proper drive
coupling, and correct as necessary. 3
Check the PU1 connector for proper
connection and correct as necessary. 4
PC6 I/O check. 5 PC12 I/O check. 6
PC114-PF I/O check. 7 PC123-PF I/O
check. 8 M7 operation check. 9 M8
operation check. 10 M124-PF operation
check. 11 M125-PF operation check. 12
Change PWB-A. 13 Change PWB-C2.
14 Change PU1.
1 Check the motor and sensor
connectors for proper connection, and
correct as necessary. 2 Check the
connector of each motor for proper drive
coupling, and correct as necessary. 3
Check the PU1 connector for proper
connection and correct as necessary. 4
PC6 I/O check. 5 PC12 I/O check. 6
PC114-PF I/O check. 7 PC123-PF I/O
check. 8 M7 operation check. 9 M8
operation check. 10 M124-PF operation
check. 11 M125-PF operation check. 12
Change PWB-A. 13 Change PWB-C2.
14 Change PU1.
1 Check the motor and sensor
connectors for proper connection, and
correct as necessary. 2 Check the
connector of each motor for proper drive
coupling, and correct as necessary. 3
Check the PU1 connector for proper
connection and correct as necessary. 4
PC6 I/O check. 5 PC12 I/O check. 6
PC114-PF I/O check. 7 PC123-PF I/O
 2

check. 8 M7 operation check. 9 M8

operation check. 10 M124-PF operation
check. 11 M125-PF operation check. 12
Change PWB-A. 13 Change PWB-C2.
14 Change PU1.
1 Check the motor and sensor
connectors for proper connection, and
correct as necessary. 2 Check the
connector of each motor for proper drive
coupling, and correct as necessary. 3
Tray 4 Elevator Failure
Check the PU1 connector for proper
- The Lift-Up Sensor is not unblocked
connection and correct as necessary. 4
C0208 even after the set period of time has
PC6 I/O check. 5 PC12 I/O check. 6
elapsed after the paper lift up
PC114-PF I/O check. 7 PC123-PF I/O
operation for the drawer has begun.
check. 8 M7 operation check. 9 M8
operation check. 10 M124-PF operation
check. 11 M125-PF operation check. 12
Change PWB-A. 13 Change PWB-C2.
14 Change PU1.
LCT Elevator Motor Failure
- The Elevator Motor Pulse Sensor
(PC10-LCT) cannot detect both edges
C0209 of H/L even after the set period of time
has elapsed while the Elevator Motor
(M5-LCT) is turning backward/forward
(raise/lower).
Bypass Lifting Motion Failure
- The Bypass Lift Sensor (PC29) is not 1 Check the SL3 connector for proper
blocked or unblocked even after the connection and correct as necessary. 2
C0211 set period of time has elapsed after Check cam position.. 3 PC29 I/O check
the Bypass Pick-Up Solenoid (SL3) is PWB-A. 4 SL3 operation check. 5
energized after the manual feed paper Change PWB-A.
take-up operation has begun.
LCT Ejection Failure
C0212
- See PC-407 sevice manual
LCT Shift Gate Malfunction
C0213
- See PC-407 sevice manual
LCT Shifting Failure
C0214
- See PC-407 sevice manual
LCT Shift Motor Malfunction
C0215
- See PC-407 sevice manual
C0701 Manual Paper Size Detection 1 Check the VR1 connector for proper
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Adjustment Failure connection and correct as necessary. 2

- The control value of the Manual Readjust the VR1. 3 Replace VR1. 4
Paper Size Detection Unit does not Change PWB-A.
fall within the specified range when an
adjustment is made of manual paper
size detection.
1 Turn OFF the Main Power Switch, wait
Exit Option Communication Failure for 10 sec. or more, and turn ON the
- The connection status of a finishing Main Power Switch. 2 Check the PWB-A
C1080
option is changed after the copier has FN and the PWB-A for proper
been turned on. connection, and correct as necessary. 3
Change PWB-A FN. 4 Change PWB-A.
Elevator Motor Ascent/Descent Drive
Failure
C1183
- See FS-530/ PU-501/ OT-602
service manual.
Aligning Plate 1 Drive Failure
C1190 - See FS-530/ PU-501/ OT-602
service manual.

Code Description Remedy

Aligning Plate 2 Drive Failure
C1191 - See FS-530/ PU-501/ OT-
602 service manual.
C11A0 Paper-Lifter Drive Failure
Exit Roller
Pressure/Retraction Failure
C11A1
- See FS-530/ PU-501/ OT-
602 service manual.
Saddle Exit Roller Pressure/
C11A2 Retraction Failure
-See SD-507 service manual.
Shutter Drive Failure
C11A3 - See FS-530/PU-501/OT-602
service manual.
Saddle Exit Motor Failure
C11A4
- See SD-507 service manual.
Saddle In & Out Guide Motor
C11A5 Failure
- - See SD-507 service
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manual.
Saddle Layable Guide Motor
C11A6 Drive Failure
- See SD-507 service manual.
Staple Unit CD Drive Failure
C11B0 - See FS-530/PU-501/OT-602
service manual.
Staple Drive Failure
C11B2 - See FS-530/PU-501/OT-602
service manual.
Saddle Staple 1 Drive Failure
C11B5
- See SD-507 service manual.
Saddle Staple 2 Drive Failure
C11B6
- See SD-507 service manual.
Punch Cam Motor Unit Failure
C11C0 - See FS-530/PU-501/OT-602
service manual.
Crease Motor Drive Failure
C11D0
- See SD-507 service manual.
IU Motor Failure
- The IU Motor Lock signal 1 Check the M2 connector for proper connection
remains set to H for a set and correct as necessary. 2 Check the M2 for
period of time while the IU proper drive coupling, and correct as necessary.
C2211 Motor is turning. 3 Check the PWB-A connector for proper
- The IU Motor Lock signal connection and correct as necessary. 4 M2
remains set to L for a set operation check PWB-A PJ28A-11 (REM) M-4 5
period of time while the IU Change PWB-A. 6 Change PU1.
Motor remains stopped.

Code Description Remedy

Toner Suction Fan Motor Failure
- The Toner Suction Fan Motor
Lock signal remains set to H for a
set period of time while the Toner
Suction Fan Motor is turning.
C2351
- The Toner Suction Fan Motor
Lock signal remains set to L for a
set period of time while the Toner
Suction Fan Motor remains
stopped.
1 Check the M11 connector for proper
connection and correct as necessary. 2
Check the fan for possible overload, and
correct as necessary. 3 Check the PWB-A
connector for proper connection and correct
as necessary. 4 M11 operation check PWB-
A PJ5A-13 (REM) D-14 5 Change PWB-A. 6
Change PU1.

IU Fuse Blowing Failure
- The fuse is not blown even after
C2431
the lapse of a predetermined
period of time.
ATDC Sensor Failure
- The scanning value of the ATDC
Sensor is less than 7 % while the
C2557 IU Motor is turning.
- The scanning value of the ATDC
Sensor is more than 19 % while
the IU Motor is turning.
ATDC Adjustment Failure
- The adjustment of the ATDC
control voltage could not be
completed in the set period of
C255C
time when function F8 is run.
- The ATDC control voltage was
not within the range of 5.39 V to
8.15 V when function F8 is run.
EEPROM Failure
C2654 - An EEPROM where no initial
data is written is detected
Abnormal Image Transfer Voltage
- The image transfer voltage
1 Check the installation of the Transfer
C2702 exceeds 100 V for the set period
Roller. 2 Change HV1
of time while the IU Motor remains
stopped.
Fusing Warm-Up Failure (Main)
- The Fusing Roller Thermistor
does not detect the required
temperature within 30 sec. after a
warmup cycle has begun;
therefore, the copier does not
C3451
complete the warm-up cycle.
- The temperature of the Fusing
Rollers does not reach the
required level even after the set
period of time has elapsed during
a warm-up cycle.
5
1 Check the UN2 connector for proper
connection and correct as necessary. 2
Remove the Developing Unit from the IU,
and then replace UN2. 3 Run F8. 4 Change
PWB-A. 5 Change PU1N.
1 Check the UN2 connector for proper
connection and correct as necessary. 2
Remove the Developing Unit from the IU,
and then replace UN2. 3 Run F8. 4 Change
PWB-A. 5 Change PU1N.
1 Check the UN2 connector for proper
connection and correct as necessary. 2
Remove the Developing Unit from the IU,
and then replace UN2. 3 Run F8. 4 Change
PWB-A. 5 Change PU1N.
1 Disconnect and then connect the power
cord. Turn OFF the Main Power Switch, wait
for 10 sec. or more, and turn ON the Main
Power Switch. 2 Check the EEPROM on the
Mechanical Control Board for proper
connection, and correct as necessary. 3
Change PWB-A. 4 Change EEPROM.
1 Check that the H1 comes on when the
Main Power Switch is set to ON, and correct
or replace as necessary. 2 Check that the
H2 comes on when the Main Power Switch
is set to ON, and correct or replace as
necessary. 3 Check the installation of the
TH1 and the TH2, and correct or clean as
necessary. 4 Check the operation of the
TH1. Remove CN80 (4P), and then check
that the resistance across CN80-2 and -3 on
the Thermistor is infinity. 5 Check the
operation of the TH2. Remove CN81 (4P),

Fusing Warm-Up Failure (Sub)
- The Fusing Roller Sub
Thermistor does not detect the
required temperature within 30
sec. after a warm-up cycle has
begun; therefore, the copier does
C3452
not complete the warm-up cycle.
- The temperature of the Fusing
Rollers does not reach the
required level even after the set
period of time has elapsed during
a warm-up cycle.
High Fuser Temperature Failure
(Main)
- The Fusing Roller Thermistor
and Fusing Roller Sub Thermistor
C3751
are detected to be at a
temperature above 240 °C when
the Main Power Switch is set to
ON.
6
and then check that the resistance across
CN81-2 and -3 on the Thermistor is infinity.
6 Check the continuity of the H1. Correct or
replace as necessary. 7 Check the
continuity of the H2. Correct or replace as
necessary. 8 Change PU1. 9 Change PWB-
A.
1 Check that the H1 comes on when the
Main Power Switch is set to ON, and correct
or replace as necessary. 2 Check that the
H2 comes on when the Main Power Switch
is set to ON, and correct or replace as
necessary. 3 Check the installation of the
TH1 and the TH2, and correct or clean as
necessary. 4 Check the operation of the
TH1. Remove CN80 (4P), and then check
that the resistance across CN80-2 and -3 on
the Thermistor is infinity. 5 Check the
operation of the TH2. Remove CN81 (4P),
and then check that the resistance across
CN81-2 and -3 on the Thermistor is infinity.
6 Check the continuity of the H1. Correct or
replace as necessary. 7 Check the
continuity of the H2. Correct or replace as
necessary. 8 Change PU1. 9 Change PWB-
A.
1 Check that the H1 comes on when the
Main Power Switch is set to ON, and correct
or replace as necessary. 2 Check that the
H2 comes on when the Main Power Switch
is set to ON, and correct or replace as
necessary. 3 Check the installation of the
TH1 and the TH2, and correct or clean as
necessary. 4 Check the operation of the
TH1. Remove CN80 (4P), and then check
that the resistance across CN80-2 and -3 on
the Thermistor is infinity. 5 Check the
operation of the TH2. Remove CN81 (4P),
and then check that the resistance across
CN81-2 and -3 on the Thermistor is infinity.
6 Check the continuity of the H1. Correct or
replace as necessary. 7 Check the
continuity of the H2. Correct or replace as
necessary. 8 Change PU1. 9 Change PWB-
A.

High Fuser Temperature Failure
(Sub)
- The Fusing Roller Thermistor
and Fusing Roller Sub Thermistor
C3752
are detected to be at a
temperature above 240 °C when
the Main Power Switch is set to
ON.
Low Fuser Temperature Failure
(Main)
- The Fusing Roller Thermistor
and Fusing Roller Sub Thermistor
are detected to be at a
temperature below 105 °C during
C3851
standby.
- The Fusing Roller Thermistor
and Fusing Roller Sub Thermistor
are detected to be at a
temperature below 105 °C during
printing.
Low Fuser Temperature Failure
(Sub)
- The Fusing Roller Thermistor
C3852 and Fusing Roller Sub Thermistor
are detected to be at a
temperature below 105 °C during
standby.
7
1 Check that the H1 comes on when the
Main Power Switch is set to ON, and correct
or replace as necessary. 2 Check that the
H2 comes on when the Main Power Switch
is set to ON, and correct or replace as
necessary. 3 Check the installation of the
TH1 and the TH2, and correct or clean as
necessary. 4 Check the operation of the
TH1. Remove CN80 (4P), and then check
that the resistance across CN80-2 and -3 on
the Thermistor is infinity. 5 Check the
operation of the TH2. Remove CN81 (4P),
and then check that the resistance across
CN81-2 and -3 on the Thermistor is infinity.
6 Check the continuity of the H1. Correct or
replace as necessary. 7 Check the
continuity of the H2. Correct or replace as
necessary. 8 Change PU1. 9 Change PWB-
A.
1 Check that the H1 comes on when the
Right-Side Door is opened, then closed, and
correct or replace as necessary. 2 Check
that the H2 comes on when the Right-Side
Door is opened, then closed, and correct or
replace as necessary. 3 Check the
installation of the TH1 and the TH2, and
correct or clean as necessary. 4 Check the
operation of the TH1. Remove CN80 (4P),
and then check that the resistance across
CN80-2 and -3 on the Thermistor is infinity.
5 Check the operation of the TH2. Remove
CN81 (4P), and then check that the
resistance across CN81-2 and -3 on the
Thermistor is infinity. 6 Check the continuity
of the H1. Correct or replace as necessary.
7 Check the continuity of the H2. Correct or
replace as necessary. 8 Change PU1. 9
Change PWB-A.
1 Check that the H1 comes on when the
Right-Side Door is opened, then closed, and
correct or replace as necessary. 2 Check
that the H2 comes on when the Right-Side
Door is opened, then closed, and correct or
replace as necessary. 3 Check the
installation of the TH1 and the TH2, and
 8

- The Fusing Roller Thermistor correct or clean as necessary. 4 Check the

and Fusing Roller Sub Thermistor operation of the TH1. Remove CN80 (4P),
are detected to be at a and then check that the resistance across
temperature below 105 °C during CN80-2 and -3 on the Thermistor is infinity.
printing. 5 Check the operation of the TH2. Remove
CN81 (4P), and then check that the
resistance across CN81-2 and -3 on the
Thermistor is infinity. 6 Check the continuity
of the H1. Correct or replace as necessary.
7 Check the continuity of the H2. Correct or
replace as necessary. 8 Change PU1. 9
Change PWB-A.
1 Check the MFBS/MFBS2 connector for
proper connection, and correct as
necessary. 2 Check the PWB-A connector
for proper connection, and correct as
Main body Communication Failure
necessary. 3 Check the flat cable between
Communications with the
C4001 MFBS/MFBS2 and PWB-A for proper
Mechanical Control Board and the
connection, and correct as necessary. 4
MFBS Board/MFBS2 Board fail.
Turn OFF the Main Power Switch, wait for
10 sec. or more, and turn ON the Main
Power Switch. 5 Change MFBS/MFBS2. 6
Change PWB-A.
HSYNC Detection Failure
- No SOS falling edges are 1 Turn OFF the Main Power Switch, wait for
detected within the set period of 10 sec. or more, and turn ON the Main
time after laser emission began Power Switch. 2 Check the PH and the
C4002
while the Polygon Motor is PWB-A connectors for proper connection,
turning. and correct as necessary. 3 Change PH. 4
- No SOS falling edges are Change PWB-A.
detected while VIA remains ON.
Polygon Motor Failure
- The Polygon Motor Lock signal
could not be detected within the
set period of time after the
Polygon Motor is energized.
(Faulty start detection)
1 Check the PH connector for proper
- No First Lock signals are
C4101 connection, and correct as necessary. 2
detected during the 1- second
Change PH. 3 Change PWB-A.
period that starts 1 second after a
First Lock signal. (Faulty lock
signal detection)
- The Polygon Motor Lock signal
could not be detected after the set
period of time has elapsed while
 9

the Polygon Motor is turning.

(Out-of-timing lock detection)
- The Polygon Motor Lock signal
is set to ON for longer than the set
period of time while the Polygon
Motor remains stopped.
(Abnormal lock detection)

Code Description Remedy

1 Turn OFF the Main Power Switch, wait
Main Body G/A Communication
for 10 sec. or more, and turn ON the Main
Failure
Power Switch. 2 Check each control
C4721 - Communications with the gate array
board and the PWB-A for proper
for expansion I/O (the IC mounted on
connection, and correct as necessary. 3
the Mechanical Control Board) fail.
Change PWB-A.
1 Check the M1 connector for proper
connection, and correct as necessary. 2
Main Motor Failure
Check the M1 for proper drive coupling,
- The Transport Motor Lock signal
and correct as necessary. 3 Check the
C5102 remains set to H for a set period of
PWB-A connector for proper connection
time while the Transport Motor is
and correct as necessary. 4 M1 operation
turning.
check PWB-A PJ28A-4 (REM) M-4 5
Change PWB-A. 6 Change PU1.
Power Supply Cooling Fan Motor
Failure
- The Power Supply Cooling Fan
Motor Lock signal remains set to H 1 Check the M4 connectors for proper
for a set period of time while the connection, and correct as necessary. 2
Power Supply Cooling Fan Motor is Check the fan for possible overload, and
C5351
turning. correct as necessary. 3 M4 operation
- The Power Supply Cooling Fan check PWB-A PJ33A-1 (REM) D-5 4
Motor Lock signal remains set to L Change PU1.
for a set period of time while the
Power Supply Cooling Fan Motor
remains stopped.
Cooling Fan Motor Failure
- The Cooling Fan Motor Lock signal 1 Check the M5 connectors for proper
remains set to H for a set period of connection, and correct as necessary. 2
C5352 time while the Cooling Fan Motor is Check the fan for possible overload, and
turning. correct as necessary. 3 M5 operation
- The Cooling Fan Motor Lock signal check. 4 Change PWB-A.
remains set to L for a set period of
 10

time while the Cooling Fan Motor

remains stopped
IU Cooling Fan Motor Failure
- The IU Cooling Fan Motor Lock
signal remains set to H for a set 1 Check the M6 connectors for proper
period of time while the IU Cooling connection, and correct as necessary. 2
C5353 Fan Motor is turning. Check the fan for possible overload, and
- The IU Cooling Fan Motor Lock correct as necessary. 3 M6 operation
signal remains set to L for a set check. 4 Change PWB-A.
period of time while the IU Cooling
Fan Motor remains stopped.
Engine connection error
- The system fails in checking initial
engine connection when the Power
Switch is turned ON. 1 Check the connection between
- The system succeeded in checking Mechanical Control Board and BCRS
C7001 initial connection when the Power Board. 2 Reset the malfunction and turn
Switch was turned ON; then it fails in OFF and ON the Power Switch. 3
rechecking initial connection through Change BCRS. 4 Change PWB-A.
the execution of a software reset
when a communications error occurs
during operation.
ADF Fan Motor Failure
C8301
- See DF-620 service manual.
ADF Document Size Failure
C9701 Adjustment
- See DF-620 service manual.
1 Turn OFF the Main Power Switch, wait
MIO Device Failure for 10 sec. or more, and turn ON the Main
CA052 - The MIO device does not operate Power Switch. 2 Check the BCRS
properly connectors for proper connection, and
correct as necessary. 3 Change BCRS.
Flash ROM Failure 1 Turn OFF the Main Power Switch, wait
- The Flash ROM data was for 10 sec. or more, and turn ON the Main
CC153
determined to be faulty when the unit Power Switch. 2 The firmware data is
was turned on. overwritten. 3 Change PWB-A.
Exit Option Flash ROM Failure
CC155 - See FS-530/PU-501/OT-602
service manual.
HDD error 1 Turn OFF the Main Power Switch, wait
CD004 - When error occurs during deletion for 10 sec. or more, and turn ON the Main
of HDD data. Power Switch. 2 Check theHard Disk
11

connector for proper connection and

correct as necessary. 3 Reinstall the
Hard Disk. 4 Change Hard Disk. 5
Change MFBS/MFBS2.