HONEY BEE GUMAMPONG BANAGAN

Purok 6 Sinuropan Licomo, Zamboanga City

+63 936 540 6184
Honeybeebanagan1996@yahoo.com

Objective To work in a BPO Company as a Call Center Agent where I could find a career growth
and fully apply my skills and talents.
Skills
 Computer Literate in MS and Excel Word
 Clear and Effective communication Skills
 Patience and Adaptability
 Accountability and Positive Attitude
 Demonstrating empathy and understanding when talking to costumers.
 Able to handle complex calls and situations.

Education Bermuda Elementary School

March 2008

Sirawai National High school (Guban Annex)

March 2012

Zamboanga State College Of Marine Sciences and Technology

March 2016

Experience TESDA ARMM

Contact Center Service NC II Trainee

May 2018

Communicate Effectively in a Cust0mer Contact Center and render Quality Customer

Service

English Language and Culture Trainee

April 2018
Can read, write, listen, and speak English language for Beginner’s Level, Intermediate
Level and Advanced Level.

Finishing Course For Call Center Agent Trainee

December 2016
Communicate Effectively in a Cust0mer Contact Center and render Quality Customer
Service

ATENEO DE ZAMBOANGA ELEMENTARY SCHOOL

Substitute Teacher and Library In Charge

 October 10 to January 2016
 Teaching students effectively and Desire to meet and serve the library's user
community.
 Private Tutor
October to January 2016
Two hours Every day tutorial Lesson(Saturday-Sunday)

AMA COMPUTER COLLEGES

English Instructor
December 2017
Teaching students Effectively that can relate to the real Life situation, Present, and
Future Use.

DEPARTMENT OF EXTENSION SERVICES AND COMMUNITY

DEVELOPMENT WMSU ZAMBOANGA CITY

Beauty Care Trainee

April 2014
A person must achieve to perform pre and post beauty care services,
perform manicure and pedicure, perform hand spa, perform body massage,
perform body scrub, perform facial treatment, perform foot spa and apply
facial make-up.

Certificates “Licensure Professional Teacher”

Passed last September 2017

“The Code of Ethics for professional teachers”

At ZSCMST Fort Pilar Zamboanga City

“Learning to learn Above SERA Level for tomorrow Today”

ZSCMST last28th day of March 2015
References Gafar Shaid Lakibul
CCS Trainer
TESDA ARMM LSI
2nd Floor, LHB II Building,
Veterans Avenue, Zamboanga City
Email: gafar.lakibul@yahoo.com
CP #: +63 927 048 6040

Fatheena A. Fawzi
ELC Trainor
TESDA ARMM LSI
2nd Floor, LHB II Building,
Veterans Avenue, Zamboanga City
Cp#:+639565737697

Chris A. Rico
Human Resourse
AMA Computer Colleges
Astrll Building Building,Zamboanga City
Cp #: +639 161 763 220