Due: Wednesday 10/31 at beginning of class for 20 Essay Points Directions: You will re-write your “Spooky Story” paper based off your rough draft and revisions. Skip lines and fill-in at least the front side. Be prepared to share aloud. Circle the portion that you wrote: SETTING, BEGINNING, MIDDLE & END I will collect: This final draft paper on top, Edit check list in middle and Rough draft on bottom. Title: _____________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________
David Freemantle - What Customers Like About You - Adding Emotional Value For Service Excellence and Competitive Advantage-Nicholas Brealey Publishing (1999)