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ORGANIZING

After the planning, the next function of management is organizing. Organizing is the
function of management that involves developing an organizational structure and allocating
human resources to ensure the accomplishment of objectives. The structure of the organization
is the framework within which effort is coordinated. The structure is usually represented by an
organization chart, which provides a graphic representation of the chain of command within an
organization. Decisions made about the structure of an organization are generally referred to
as organizational design decisions. Organizing at the level of the organization involves
deciding how best to departmentalize, or cluster, jobs into departments to coordinate effort
effectively. There are many different ways to departmentalize, including organizing by
function, product, geography, or customer. Many larger organizations use multiple methods of
departmentalization (Planning, Organizing, Leading, and Controlling, n.d.).

In Hilton, Human Resource Management plays an important role in managing the


service industry. From the aspect of employment concern, adding of more services has further
made it necessary for Hilton to hire employee with specialised skills apart from increasing its
manpower ensuring that the services are efficiently served. Adequate use of HRM helps Hilton
in ensuring that right and credible employees are engaged as these employees will eventually
leave either a positive or negative image of the brand on the customers mind. Other than
recruitment, HRM also keeps an attention on employees’ demands and their wages ensuring
employee retention and evading employee turnover (Human Resources Management
Assignment Hilton Hotel Stratford, n.d.).

In terms of morale and mentoring, the HR department at Hilton is responsible for


carrying out effective HRM which ensures proper delegation of work and authority further
allowing the employees to look up to their leaders/ managers and getting inspired from their
values and skills. The HR Manager acts an adviser who guides and directs the employees at
critical times. Apart from mentoring, employees’ morale is also a significant factor of HRM in
Hilton. Lower levels of morale in employees can get resulted into poor performance at work
and eventually harming Hilton’s organisational objectives. Proper HRM at Hilton assure that
programmes for employee engagement and development are organized frequently ensuring
high employee morale and overall productivity (Human Resources Management Assignment
Hilton Hotel Stratford, n.d.).
REFERENCES

Human Resources Management Assignment Hilton Hotel Stratford. Retrieved 30 October


2019, from https://www.locusassignments.com/solution/human-resources-management-
assignment-hilton-hotel-stratford

Planning, Organizing, Leading, and Controlling. Retrieved 30 October 2019, from


https://courses.lumenlearning.com/principlesmanagement/chapter/1-4-planning-organizing-
leading-and-controlling/

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