Berlitz English 1

English
NEW
1
NOW WITH ONLINE PRACTICE
ISBN 978-1-62284-831-7
A1
9 781622 848317
English
1
Berlitz Languages, Inc.
Princeton, NJ
USA
Writers: Damon Finos, Denise Kruelle
We would like to thank the many Berlitz instructors and staff who have
contributed to the creation of this course.
Disclaimer:
Brands and company, product, and service names mentioned in this publication
are for identification purposes only, and are not affiliated with Berlitz. All
trademarks and registered trademarks are the property of their respective
owners.
Copyright© 2018 Berlitz Languages, Inc.
All rights reserved. No part of this book may be reproduced or transmitted in any form
or by any means electronic or mechanical, including photocopying, recording or by
any information storage and retrieval system without permission in writing from the
Publisher.
Berlitz Trademark Reg. U.S. Patent Office and other countries

Marca Registrada
ISBN: 978-1-62284-831-7
First Digital Edition — August 2018
For use exclusively in connection with Berlitz language instruction.
Berlitz Languages, Inc.

7 Roszel Road
Princeton, NJ 08540
USA
WELCOMES YOU TO
English 1
Berlitz English is the fastest, the most practical, and the most enjoyable way to learn English.
To get the most of your English program, you should …
• attend all your scheduled classes
• do all online and customized practice assignments
• review each unit after class
• preview each unit before class
• practice speaking English anytime you can
• visit English websites to learn more about unit topics
• read English magazines, books, and newspapers
• watch videos, movies, and TV programs in English
• try to speak and learn more English every day!
If there is anything we can do to make your learning more successful and enjoyable, please let us know. We’ll
do everything we can to help you reach your goals.
We wish you great success with your English studies!
The Berlitz Team
©2018 Berlitz Languages, Inc. v

For Students...
Student Guide Features
A lesson-specific speaking goal begins the lesson with a clear, achievable learning objective.
Each unit of instruction starts with a summary of key vocabulary and expressions and
additional language that will be necessary to master the unit’s speaking goal in a clear,
concise manner.
Each activity in the unit is clearly labeled with the skill or language point being targeted,
setting the perfect tone and encouraging focus for immediate success.
Listening activities offer opportunities to listen and respond to language in real-life contexts.
Audio scripts for each listening activity are included.
Interactive activities can be completed directly in HTML versions, and all answers are
recorded online for easy access on the go.
vi ©2018 Berlitz Languages, Inc.

Additional Features and
Components
The Student Materials Portal provides access to online and downloadable Student Guides,

and enables the student to monitor and track progress throughout the course.
Online Practice, also available via the Student Materials Portal, provides interactive review
and exercises that can be accessed on mobile devices or online in order to practice any time,
any place.
Review Units present an opportunity to review and practice skills in class, including speaking,
listening, reading, and writing.
Audio CDs and downloadable audio files provide in-class and on-the-go listening practice,
depending on the type of package selected.
©2018 Berlitz Languages, Inc. vii

CONTENTS
SPEAKING GOAL PAGE TOPICS GRAMMAR
Introduce yourself 1 Introductions and I am / I’m (not) …

1
greetings; Countries You are / You’re (not) …
and nationalities Are you …?
Am I …?
Yes / No …
This is …
Is this …?
What (country / city) is this?
It’s (Canada).
What (country / city) are you from?
Where is (London)?
Where are you from?
What nationality are you?
I’m (not) from (country)?
And you?
Give your name 6 Introductions and My name is …

2
greetings; Names What’s your name?
It’s (Mark).
What letter is it / this?
Is that …?
How do you spell …?
How do you spell that?
Give your phone 11 Telephone; Numbers What number is it / this?

3
number 0–10 What’s your (office) number?
My phone number is …
Give your address 15 Addresses; Alphabet What’s your (email) address?

4
and spelling
Introduce others 19 Introductions and This is … (introducing others)

5
greetings; Countries What country is … from?
and nationalities He / She is …
No, (he’s) not. / No, (he) isn’t.
We / You (pl.) / They are …
Who is it / this?
Who’s from (Paris)?
No, (they’re) not. / No, (they) aren’t.
his / her / its / our / your (pl.) / their
Possessive nouns with -’s
Whose …?
viii ©2018 Berlitz Languages, Inc.

Describe people 24 Personal descriptions; What color is it / this? (colour UK)

6
Colors (hair and eyes) What color are (your) eyes?
What color is (your) hair?
have / has
Do I / you / we / they have …?
Yes, (I) do.
No, (I) don’t.
Does he / she have …?
Yes, (she) does.
No, (she) doesn’t.
Who has …?
and, but
Adjective order. For example: He has
short, curly, brown hair.
Ask for and give 28 Personal details; be + age

7
personal details Numbers 11-100 How old …?
Regular plurals with -s, -ies
Irregular plurals. For example: men,
women, children, wives, people.
These are …
These (…) are …
Are these …?
What do / does … look like?
Offer something to 33 Food and drink Would (you) like …?

8
eat and drink What would (you) like?
(I’d) like …
How would (you) like (your) …?
a, an, some
(She) would like …
(She)’d like …
What kind of (fruit) would (you) like?
(not) have any
(I / We) don’t have any …
Do you have any …?
Talk about food 38 Food and drink; Meals What would you like for (lunch)?
9
preferences Plurals with -es
(cups / bottles) of …
How many … would you like?
10 Review 42
©2018 Berlitz Languages, Inc. ix

Ask about the menu 54 Restaurants; Menus; What is the …?

11
Ordering What does (it / the chicken) come with?
What kind of (soup) do you have?
I’d like the (+ menu item)
Would you like a / the …?
Which (dessert) do you recommend?
Describe your office 58 Office; Location of Prepositions of place. For example: on,
12
objects under, next to.
Where is / are the …?
here, there
over here, over there
this, that
these, those
Describe places 63 City; Shopping areas There is …

13
Is there …?
Yes, there is.
No, there isn’t.
There are …
Are there …?
Yes, there are …
No, there aren’t …
How many … are there?
There’s only one …
There aren’t any …
Say what people are 67 People’s present Present progressive: to be (verb) + -ing
14
doing activities … am / are / is (sitting / standing)
What am / are / is … doing?
Who’s (verb) + -ing …?
What are / is … (verb) + -ing?
Tell the time 71 Time; Days of the Time expressions. For example: half past
15
week …, quarter to …, ten after, five past, ten
past.
It’s (one) o’clock.
in the (morning / afternoon / evening)
at night
a.m. / p.m.
Indirect questions. For example: Could
you tell me the time?, Do you have the
time?
Say what you do 75 Daily activities at + time

16
every day
x ©2018 Berlitz Languages, Inc.

Simple present with have / has

(breakfast), get(s) up, go / goes home,
eat(s), drink(s), listen(s) (to), read(s),
write(s), etc.
during (the day)
on + day(s)
every + day
on (at UK) weekdays / weekends
On what days …?
What do (you) do …?
What does (he) do …?
Describe your job 80 Jobs; Job activities What (does / do) … do?
17
Where (does / do) … work?
What company (do / does) … work for?
to work in (a school / an office)
Who do you work for?
Who works (for / at / in) …?
(I / You / We / They) do.
(He / She) does.
What language …?
Say what you do 85 Calendar; Ordinal in + month

18
every week numbers 1st–31st; on + date
Weekly schedule (I / You / He / She) + simple present
work(s) from … to …
… hours a (day / week)
How many hours (a day / a week) …?
Talk about schedules 90 Schedules; Job Frequency adverbs. For example: always,
19
activities and routines usually, sometimes, rarely, never.
(Do / Does) … ever …?
Present progressive with future meaning.
For example: We’re taking a break at
5:10.
20 Review 94
Arrange to meet 105 Phone calls; Object pronouns: me, you, him, her, it, us,
21
someone Schedules and them.
availability Modal can
Make appointments 110 Appointments to have an appointment (on / at / with) …

22
to make an appointment (on / at / with) …
©2018 Berlitz Languages, Inc. xi

Ask and say where 114 Places in a city; Prepositions of place

23
places are Locations Indefinite pronoun one
Ask for and give 118 Directions Imperatives. For example: Turn right.
24
directions Don’t turn left.
Adverbs of sequence. For example: first,
(and) then, again, after that.
Say where you are 122 Forms of to go on …

25
going and how transportation; Places to go by …
Ask for and give 126 Directions; Public Prepositions of motion. For example:
26
directions for taking transportation into, out of, off, on.
Imperatives (review)
public transportation
Ask for items in a 131 Shops; Shopping many vs. much

27
store Quantifiers. For example: a lot, a few, a
little, not any.
Talk about prices 135 Money and prices; How much is …?

28
Numbers 101– How much are …?
1,000,000; Shopping the … one(s)
Which one(s)?
Talk about sizes and 140 Clothing and sizes; not (big) enough vs. (big) enough vs. too
29
make a purchase Shopping; Forms of (big)
payment
30 Review 144
Compare items and 156 Clothing; Shopping; Comparatives with -er ... than and more /
31
make a purchase Payment less ... than.
Make a phone call 161 Telephone Infinitive of purpose: to + verb. For

32
expressions example: I’m calling to cancel an
appointment.
I want (to) (= would like); I need to (=
have to)
Telephone expressions
xii ©2018 Berlitz Languages, Inc.

Leave and take a 165 Telephone messages; to (ask / tell) … (not) to …

33
message Availability Polite requests with Could …?
Give someone a 169 Relaying messages Simple past tense (irregular) with to be.
34
message For example: Yes, I was. No, you weren't.
Simple past tense (irregular) with to do.
For example: Yes, I did. No, you didn't.
Simple past tense (regular verbs) with -
ed. For example: I missed your call
yesterday.

Return a call 173 Telephone Simple past tense (regular verbs) with -
35
expressions; ed (cont.)
Availability Telephone expressions
Describe the weather 177 Weather reports What’s the weather like?
36
It’s (sunny).
The temperature is …
Say what you like to 182 Seasons; Outdoor Time expressions. For example: in +
37
do leisure activities season.
too, not either
Make plans to go out 186 Making plans; to go to …

38
Outdoor leisure to go for …
activities to go + -ing
Describe plans 190 Weekend travel plans Time expressions. For example: in +
39
(number) hour(s); for + (number) day(s).
Indefinite pronouns. For example:
anything, something, nothing, everything.
40 Review 195
Complete Audio A-1

Scripts
©2018 Berlitz Languages, Inc. xiii

UNIT 1
In this lesson you will ...
Introduce yourself
Vocabulary & Expressions Grammar Items
Hello. I am / I’m (not) … It’s (Canada).

Hi. You are / You’re (not) … What (country / city) are you
Nice to meet you (too). Are you …? from?
Excuse me. Am I …? Where is (London)?
Sorry. Yes / No … Where are you from?
a city This is … What nationality are you?
a country Is this …? I’m (not) from (country).
or What (country / city) is this? And you?
in
nationality
countries
cities
WARM-UP
– Hello. – Hi, I’m …

– Hi! – Nice to meet you.
©2018 Berlitz Languages, Inc. Introduce yourself • Unit 1 | 1

VOCABULARY & EXPRESSIONS
Nice to meet you
– Hello, I’m Tina Lee. – Are you Richard Clark? – Excuse me, are you
– I’m Andy Cooper. Nice to – Yes, I am. Sarah Wilson, from
meet you, Tina. – Hi, I’m Alice Morton. Nice Capetown?
– Nice to meet you, too. to meet you. – No, I’m not. I’m from
Lima.
– Oh, sorry.
– Are you …? – Am I …?
– Yes, I am. / No, I’m not. – Yes, you are. / No, you’re not.
Tip! I am → I’m
you are → you’re
My notes
2 | Introduce yourself • Unit 1 ©2018 Berlitz Languages, Inc.

GRAMMAR
Where are you from?
– Where are you from Mr. – What country are you from?
Peña? – I’m from the United States.
– I’m from Mexico. – What city are you from?
– Are you from Mexico City? – I’m from Los Angeles.
– No, I’m from Monterrey.
What nationality are you?
CITY: Osaka Rio de Janeiro Miami

COUNTRY: Japan Brazil the United States
NATIONALITY:
Japanese Brazilian American

COUNTRY NATIONALITY COUNTRY NATIONALITY COUNTRY NATIONALITY
Canada Canadian Japan
China Chinese Mexico
France French Spain
Germany German the UK
India Indian the US
READING
Where is that?
Mrs. Holm: What city are you from, Mr. Lee?

Mr. Lee: I’m from Busan.
Mrs. Holm: Where is Busan?
Mr. Lee: It’s in South Korea.
My notes
4 | Introduce yourself • Unit 1 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … introduce yourself?

Introduce yourself to the class.
Notes:
ONLINE PRACTICE
Unit Photo Credits (listed from beginning-to-end, left-to-right English 1

within this unit): Getty Images, Getty Images, Getty Images, ©2018 Berlitz Languages, Inc. All rights reserved.
Getty Images, Getty Images, Getty Images, Getty Images,
Berlitz, Berlitz, Berlitz, iStockphoto

UNIT 2
Give your name

business card last name My name is … Is that …?

name Mr. / Ms. / Mrs. What’s your name? How do you spell …?
my letter It’s (Mark). How do you spell that?
your Letters of the alphabet What letter is it / this?
first name
WARM-UP
My name is Maryann Keller.
My notes
6 | Give your name • Unit 2 ©2018 Berlitz Languages, Inc.

GRAMMAR
What’s your name?

I’m Mark Harris.
My name is Mark Harris.

My first name is Mark.
My last name is Harris.

– Is your name Lisa – Is your first name Tom?
Parker? – No, it’s not.
– No, it’s not. – What’s your first name?
– What’s your name? – It’s Harry.
– It’s Lisa Baker.
LISTENING 1
Hello, it’s nice to meet you!
– Hello. (1) Kevin Davis.

– (2) Patricia Jackson. Nice to meet you.
– Nice to meet you, too (3) Jackson.
– (4) you from?
– I’m from Boston. (5) ?
– I’m from (6) .
The alphabet
a b c d e f g h i j k l m
n o p q r s t u v w x y z
©2018 Berlitz Languages, Inc. Give your name • Unit 2 | 7

GRAMMAR
How do you spell that?
– Is Jackson your first or last name? – What’s your last name?

– My first name. – Chesterfield.
– And how do you spell your last name? – How do you spell that?
– W-R-I-G-H-T. – C-H-E-S-T-E-R-F-I-E-L-D.
LISTENING 2 • 3 • 4 • 5 • 6 • 7
How do you spell it?
1.
2.
3.
4.
5.
6.
My notes

Useful phrases
What city are Yes, it is. Is your name And you? I’m …
you from? …?
What’s your No, I’m not. Hello. Are you from No, it’s not.
name? I’m … …? It’s …

Are you …? Where are you from? What country are you from?
Nice to meet you, too. Yes, I am.
Create a dialog.
–
–
–
–
–
–
©2018 Berlitz Languages, Inc. Give your name • Unit 2 | 9

PERFORMANCE
Can you … give your name and ask for my name?

Give your name and ask for the name of a classmate.
Notes:
ONLINE PRACTICE

within this unit): Jupiter Images, Cyrille Druart, PhotoDisc, ©2018 Berlitz Languages, Inc. All rights reserved.
Cyrille Druart, Cyrille Druart

UNIT 3
Give your phone number

phone number a home (phone / number) What number is it / this?

message a cell (phone / number) What’s your (office) number?
Numbers 0–10 (mobile phone / number My phone number is …
Please leave your name
UK)
and number. an office (phone / number)
Please call me (back). a fax (machine / number)
Thank you. office
Goodbye. / Bye. extension
Yes, that’s right.
WARM-UP
What number is this?
0 zero 1 one 2 two 3 three 4 four

5 five 6 six 7 seven 8 eight 9 nine
©2018 Berlitz Languages, Inc. Give your phone number • Unit 3 | 11

LISTENING 8 • 9
Please leave your name and number

Message 1
Name: Charles Brady
Telephone number:
Message 2
Name: Mr. Tanaka (Gentek)
Telephone number:
A voice-mail message: A phone message:

“Hi. This is Susan. Please leave “Hi Susan. This is Jun. Please
your name and number. call me back. My number is
Thanks.” 555-2390. Bye!”
What’s your phone number?
home cell / mobile office fax
12 | Give your phone number • Unit 3 ©2018 Berlitz Languages, Inc.

A B
Home
Cell / Mobile
Office
Fax
What’s your extension?

– What’s your name, please?
– Patrick Gilmore.
– Is that G-I-L-L-M-O-R-E?
– No, it’s G-I-L-M-O-R-E.
– Thank you and what is your phone number?
– It’s 312-555-8743, extension 922.
– 312-555-8743, extension 922?
– Yes, that’s right.
My notes
©2018 Berlitz Languages, Inc. Give your phone number • Unit 3 | 13

PERFORMANCE
Can you … give your name and phone number?

Call Mr. Bennett at Fremont Company and give your name and phone number.
Notes:
ONLINE PRACTICE

within this unit): Getty Images, Age Fotostock, Age ©2018 Berlitz Languages, Inc. All rights reserved.
Fotostock, iStockphoto, iStockphoto, iStockphoto,
iStockphoto, Berlitz
14 | Give your phone number • Unit 3 ©2018 Berlitz Languages, Inc.

UNIT 4
Give your address

Vocabulary & Expressions Grammar Item
address underscore What’s your (email) address?

website slash
email address hyphen
at (= @) dash
dot (= .)
WARM-UP
A business card
1. a name a. 628 North Michigan
Avenue Chicago IL
60611
2. an address
b. tel: 312-555-0103
3. a phone number
c. Diane Harper
4. a website
d. www.sinclair-
enterprises.com
5. an email address
e. email: dharper@sinclair-
enterprises.com
My notes
©2018 Berlitz Languages, Inc. Give your address • Unit 4 | 15

What’s your address?
READING
Meet Jack Kent

Hello. My name is Jack Kent. I’m in Auckland, New
Zealand. I’m not from New Zealand. I’m American. I’m
from Dallas, Texas.
My address in Auckland is 90 Federal Street, Auckland

2148, New Zealand. My telephone number is 64 9 363
0055, extension 220.
My address in Dallas is 1179 Nelson Drive, Irving, Texas

75038, USA. My telephone number is 214-555-7413.
16 | Give your address • Unit 4 ©2018 Berlitz Languages, Inc.

What’s your email address?
PERFORMANCE
What’s your name, please?
Can you … give your address?

Give your address and email address to a classmate.
Notes:
My notes
©2018 Berlitz Languages, Inc. Give your address • Unit 4 | 17

Contact Information
Title
First Name
Last name
Street Address
City
State / Territory
Zip / Postal code
Country
Phone
Email
ONLINE PRACTICE

within this unit): Cyrille Druart, Berlitz, iStockphoto, Berlitz ©2018 Berlitz Languages, Inc. All rights reserved.
18 | Give your address • Unit 4 ©2018 Berlitz Languages, Inc.

UNIT 5
Introduce others
boss This is … (introducing others) Who’s from (Paris)?

I’d like you to meet … What country is … from? No, (they’re) not. / No, (they)
Pleased to meet you. He / She is … aren’t.
family No, (he’s) not. / No, (he) isn’t. his / her / its / our / your (pl.) /
husband We / You (pl.) / They are … their
wife Who is it / this? Possessive nouns with -’s
married Whose …?
single
son
daughter
children (= sons and
daughters)
friend
cat
dog
WARM-UP
This is Roger. This is Isabel. This is Mr. and Mrs. Cook.

He’s from England. She’s from Mexico City. They’re from Australia.
©2018 Berlitz Languages, Inc. Introduce others • Unit 5 | 19

GRAMMAR
She's from Mexico
– Is she …? – Is he …? – Is it …?
– Yes, she is. – Yes, he is. – Yes, it is.
No, she’s not. No, he’s not. No, it’s not.
she is → she’s he is → he’s it is → it’s
I’d like you to meet …
– Frank, this is Teresa – Mr. Li, I’d like you to meet – This is Jim and Lisa
Neal. Teresa, this is Jim Martin. Baker. They’re from
Frank. – Pleased to meet you, Nevada.
– Hi, Teresa. It’s nice to Jim. – Are you from Las Vegas?
meet you. – Nice to meet you, Mr. Li. – No, we’re from Reno.
20 | Introduce others • Unit 5 ©2018 Berlitz Languages, Inc.

GRAMMAR
We’re from Australia
– Are you …? – Are we …? – Are they …?

– Yes, we are. – Yes, you are. – Yes, they are.
No, we’re not. No, you’re not. No, they’re not.
we are → we’re you are → you’re they are → they’re
Tip! he’s not = he isn’t

she’s not = she isn’t
you’re not = you aren’t
we’re not = we aren’t
etc.
This is our family
I’m Michael. My name is Michael.

This is my wife. Her name is Ann.
This is my son. His name is Steve.
I have a daughter. Her name is Karen.
We are the Bennett family. Our address is 314 Garden Street.
We have a dog and a cat. Their names are Lucky and Tiger.
I → my we → our
he → his you → your
she → her they → their

– What’s Mrs. Meyer’s first name? – Whose phone number is this, Paul?
– Her first name is Sharon. – It’s John’s cell phone number.

– Tim, I’d like you to meet my friends, Greg – Is Mark’s last name Jennings?
and Pam, and their son, Jared. – No, it’s not. His last name is O’Connor.
– Nice to meet you. Jennings is his friend’s name.

READING
I’d like you to meet Carlos
This is Carlos Rivera. He is from London, in the UK.

And this is his wife. Her name is Elena. These are their
children. Their son’s name is David, and their
daughters’ names are Diana and Olivia.
My notes
22 | Introduce others • Unit 5 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … introduce others?

Introduce your family to your boss.
Notes:
ONLINE PRACTICE

within this unit): Age Fotostock, Age Fotostock, Age ©2018 Berlitz Languages, Inc. All rights reserved.
Fotostock, iStockphoto, iStockphoto, iStockphoto, Age
Fotostock

UNIT 6
Describe people
Eye colors What color is it / this? (colour UK) Does he / she have …?
Hair colors What color are (your) eyes? Yes, (she) does.
eyes What color is (your) hair? No, (she) doesn’t.
hair have / has Who has …?
long Do I / you / we / they have …? and, but
short Yes, (I) do. Adjective order. For example: He
curly No, (I) don’t. has short, curly, brown hair.
straight
beard
mustache (moustache UK)
glasses
WARM-UP
24 | Describe people • Unit 6 ©2018 Berlitz Languages, Inc.

I have brown eyes
– What color are your eyes? – Does Charles have brown

– My eyes are blue. I have blue eyes?
eyes. – No, he has green eyes.
GRAMMAR
I
He
You
have brown eyes. She has green eyes.
We
It
They
– Do you have brown eyes? – Does Bill have blue eyes? – Who has gray eyes?
– Yes, I do. – Yes, he does. – I do.
No, I don’t. No, he doesn’t. They’re Carmen does.
brown.
©2018 Berlitz Languages, Inc. Describe people • Unit 6 | 25

Who has long hair?
KATHY JEFF ERICA JOHN
Kathy has short, blond hair. Jeff has long hair and a beard. Erica has short, dark brown hair. John has
short hair, too. He doesn’t have a beard, but he has a mustache.

– What color is your hair? – It’s red. I have red hair.
– Is it straight or curly? – It’s curly. I have curly, red hair.
– Is it long or short? – It’s short. I have short, curly, red hair.
LISTENING 10 • 11 • 12 • 13
Who am I?
A B C D
Speaker’s name:
My notes
26 | Describe people • Unit 6 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … describe people?

Describe your friend.
Notes:
ONLINE PRACTICE

within this unit): Age Fotostock, Getty Images, Getty Images, ©2018 Berlitz Languages, Inc. All rights reserved.
iStockphoto, iStockphoto, iStockphoto, iStockphoto
©2018 Berlitz Languages, Inc. Describe people • Unit 6 | 27

UNIT 7
Ask for and give personal details

birth date man to be + age These are …

… years old woman How old …? These (…) are …
numbers 11–100 boy Regular plurals with -s, Are these …?
tall girl -ies What do / does … look
short child Irregular plurals. For like?
age adult example: men, women,
children, wives, people.
old person
young
WARM-UP
This is Lisa Evans. She is 30 years old. She has blond hair. Her eyes are blue.
My notes
28 | Ask for and give personal details • Unit 7 ©2018 Berlitz Languages, Inc.
Numbers 11–100
11 12 13 14 15 16
eleven twelve thirteen fourteen fifteen sixteen
17 18 19 20 21 22
seventeen eighteen nineteen twenty twenty-one twenty-two
30 33 40 44 50 58
thirty thirty-three forty forty-four fifty fifty-eight
60 70 80 90 99 100
sixty seventy eighty ninety ninety-nine one hundred
Is she tall or short?
– Is the woman tall or – Is the man young or old? – Happy birthday, Frank!
short? – He’s young. – Thank you.
– She’s short. – So, how old are you
today?
– I’m 30.
©2018 Berlitz Languages, Inc. Ask for and give personal details • Unit 7 | 29
GRAMMAR
These are our children
a girl. girls.
This is a boy. These are boys.
my husband. our husbands.
a man. men.
a woman. women.
a child. children.
This is These are
a person. people.
a family. families.
my wife. our wives.
– Who are these people? – Are these your children? – Whose glasses are these?
– They’re John’s friends – Yes, this is Lucy and this is – They’re Tim’s.
Mike.
What do they look like?
Ed He has brown hair and a mustache.

What does Ed’s wife look like? She’s tall and blond, and she has blue eyes.
Ed’s friend He is short and has red hair.
I Your hair is black and curly.

you I have brown hair and I wear glasses.
What do look like?
we We’re short and have long, blond hair.
they They’re tall. They have short, gray hair.
– What do your sons look like? – What does Bill Mason look like?
– They’re tall with long, black hair. – He has short, blond hair and blue eyes.
LISTENING 14 • 15
Is she tall or short?
A. B.
– What does – What does

look like? Mark look like?
– She has and – He’s tall and he has
. and brown
– Is she tall or short? eyes.
– She’s – How old is he?
– And is she? – He’s my age, .
– She’s years old. – Is he ?
– Yes, and he has .
My notes
©2018 Berlitz Languages, Inc. Ask for and give personal details • Unit 7 | 31
PERFORMANCE
Can you … ask for and give personal details?

Talk with a colleague about your friends.
Notes:
ONLINE PRACTICE

within this unit): Getty Images, Getty Images, Getty Images, ©2018 Berlitz Languages, Inc. All rights reserved.
Getty Images, Getty Images, Getty Images
UNIT 8
Offer something to eat and drink

to eat wine Would (you) like …? (She)’d like …

to drink beer What would (you) like? What kind of (fruit)
home juice (I’d) like … would (you) like?
guest glass How would (you) like (not) have any
coffee cup (your) …? (I / We) don’t have any
a, an, some …
tea bottle
(She) would like … Do you have any …?
sugar apple
milk orange
lemon banana
with strawberry
without grapes
black (coffee) fruit
just (= only) cake
Here you are. pie
You’re welcome. ice cream
Yes, please. chocolate
No, thank you. vanilla
(Tea), please. a piece of (pie)
water
WARM-UP
What would you like? Would you like a sandwich? What would you like to eat?
©2018 Berlitz Languages, Inc. Offer something to eat and drink • Unit 8 | 33
GRAMMAR
Would you like some coffee?
– Would you like tea or coffee? – Would you like a bottle of wine?
– Coffee, please. / No, thank you. – Yes, please. / No, thank you.
– How would you like your coffee? – Would you like some juice?
– With milk and sugar, please. / Black, – No, thank you. Just a glass of water.
please.
would like
I an apple. I’d like …

You a banana. You’d like …
He some fruit. He’d like …
would like
She a cup of tea. She’d like …
We a glass of water. We’d like …
They a bottle of beer. They’d like …
My notes
34 | Offer something to eat and drink • Unit 8 ©2018 Berlitz Languages, Inc.
What kind of juice would you like?
FRUIT CAKE PIE
ICE CREAM JUICE
GRAMMAR
Sorry, I don’t have any
I an apple. I apple pies.

You a glass. You glasses.
have don’t have any
We an orange. We oranges.
They three strawberries. They strawberries.
some tea. tea.

He coffee. He coffee.
has doesn’t have any
She a piece of cake. She cake.
a bottle of water. water.
– What kind of juice would you like? – Do you have any strawberry ice cream?
– I’d like some apple juice, please. – I don’t have any strawberry ice cream, but I
– I’m sorry. I don’t have any apple juice. have chocolate and vanilla.
My notes
36 | Offer something to eat and drink • Unit 8 ©2018 Berlitz Languages, Inc.
PERFORMANCE
Can you … offer something to eat and drink?

Offer your guest some coffee.
Notes:
ONLINE PRACTICE

within this unit): iStockphoto, iStockphoto, iStockphoto, ©2018 Berlitz Languages, Inc. All rights reserved.
Thomas Stefflbauer, Thomas Stefflbauer, iStockphoto,
iStockphoto, iStockphoto, iStockphoto, iStockphoto
UNIT 9
Talk about food preferences

breakfast dinner What would you like for (lunch)?

muffin chicken Plurals with -es
egg rice (cups / bottles) of …
bowl vegetables How many … would you like?
cereal broccoli
toast soup
butter bread
jam cheese
lunch cherry
salad Just one, please.
hamburger to like
French fries (chips UK) favorite (favourite UK)
sandwich meal
WARM-UP
breakfast lunch dinner
38 | Talk about food preferences • Unit 9 ©2018 Berlitz Languages, Inc.

GRAMMAR
What would you like for breakfast?
I would like a … I would like an … I would like some …

for breakfast
for lunch
for dinner
One or two salads?
-s - es - ies
one egg – two eggs one glass – two glasses one cherry – two cherries
one muffin – two muffins one sandwich – two one French fry – two French
sandwiches fries
one banana – two bananas
one tomato – two tomatoes one strawberry – two
strawberries
– How many eggs would you like? – How many glasses of water would you like?
– Just one, please. – Two, please. One for me and one for my friend.
©2018 Berlitz Languages, Inc. Talk about food preferences • Unit 9 | 39

What do you like?
– Do you like apples? – What’s your favorite meal?

– Yes, they’re my favorite fruit. And my – My favorite meal is breakfast. I like
favorite drink is apple juice. What’s your cereal, toast and jam with coffee. But I
favorite fruit? don’t like eggs for breakfast.
My notes
40 | Talk about food preferences • Unit 9 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … talk about food preferences?

Talk with your friend about the foods you like.
Notes:
ONLINE PRACTICE

Thomas Stefflbauer, Thomas Stefflbauer, Thomas
Stefflbauer, iStockphoto, iStockphoto
©2018 Berlitz Languages, Inc. Talk about food preferences • Unit 9 | 41

UNIT 10
Review
OBJECTIVES LADDER
Now you can …
Talk about food preferences
Offer something to eat and drink
Ask for and give personal details
Describe people
Introduce others
Give your address
Give your phone number
Give your name
Introduce yourself
42 | Review • Unit 10 ©2018 Berlitz Languages, Inc.

PRACTICE
GOAL 01
– (1) you Melanie Walsh?

– Yes, I (2) .
– Nice to meet you. (3) Chris Lomax.
– (4) are you from, Chris?
– I’m (5) Australia.
– (6) city are you from? Sydney?
– No, I’m (7) . I’m from Melbourne. And (8) ?
– I’m from Wexford.
– Where is that?
– It’s (9) Ireland.
GOAL 02
1. What’s your name? a. My name is Patricia Jones.
2. Wallace isn’t my last name. b. It’s Weyland. W-E-Y-L-A-N-D.
3. Is your name Jack? c. No, it isn’t. It’s John.
4. How do you spell your last name? d. How do you spell that?
5. My first name is Sinead. e. It’s my first name.
GOAL 03 16
What’s the number?
Message 1. Mr. Wright’s office number is extension .

Message 2. Ruth’s home number is .
Message 3. Fred’s cell phone number is .
©2018 Berlitz Languages, Inc. Review • Unit 10 | 43

GOAL 04 17
Where?
1. What’s your ?
a. address b. email address
2. Ruth’s email address is .

a. r-carlton@usanet.com b. r_carlton@usanet.com
3. Ben’s office email address is .

a. ben.rivers@epac.org b. benrivers@epac.org
4. The German website is at .

a. www.goodshop.com.de b. www.goodshop.com/de
My notes

GOAL 05
1. – Anita, Toshio. He’s from Kyoto.

– Nice to meet you, Toshio.
a. he is b. I am c. this is
2. – Where are Mr. and Mrs. Michaud from?

– from France.
a. She’s b. They’re c. They
3. – What city are you and your wife from?

– from Auckland.
a. I’m b. They are c. We’re
4. – Is Lisa’s last name Mitchell?

– No, . It’s Miller.
a. it’s not b. she isn’t c. they aren’t
5. – Do you have a family?

– Yes. This is daughter, Charlotte.
a. our b. their c. your
6. – What is your husband’s name?

– name is Peter.
a. He b. He’s c. His
My notes

GOAL 06
Petra has , Paul brown What color

, hair. hair, but he George’s hair?
brown eyes.
Mrs. Beresford Who has blue eyes? I

have long hair? !
GOAL 07
What’s the plural?
1. This man is short. → These are short.

2. My family is in the US. →Their are in Canada.
3. They have one child. → We have two .
4. This person has black hair. → These have brown hair.
5. Is your son tall? → Are your tall?
6. How old is your daughter? → How old are your ?
7. Is this your business card? → Are these your business ?

GOAL 08
1. Would you a cup of coffee?

a. have b. like
2. would you like your coffee?

a. How b. What
3. I’d like my coffee with milk but sugar, please.

a. with b. without
4. Would you like cake with your coffee?

a. a b. some
5. I’m sorry. We don’t have fruit cake.

a. any b. some
6. I’d like cherry pie, please.

a. a piece of b. some of
GOAL 09
What’s the question?

1. Would you like some a. for breakfast?
2. What’s your b. do you like?
3. How many glasses c. ice cream for dessert?
4. What would you like d. of water would you like?
5. What kind of food e. favorite meal?

YOUR TURN!
GOAL 01
You are a famous person. Write your name, where you are from, and your nationality. Then
introduce yourself.
Name:
Country:
City:
Nationality:
GOAL 02
Role A
You would like to meet some people. Tell your classmate. Spell the names (if your partner
asks). Write the names of the people your classmate would like to meet.
First & Last Name First Name Last Name
Alicia Vanzetti
Karl Jensen
Maxine Garfield
Quentin Hopper
Buster Hayward
Role B
You would like to meet some people. Tell your classmate. Spell the names (if your partner
asks). Write the names of the people your classmate would like to meet.
First & Last Name First Name Last Name
Elizabeth Barrymore
Kevin Quinn
Penelope Jefferson
Douglas Baxter
Wendy Caruthers

GOAL 03
Role A
You have a new home (or office or cell phone) number. Call and give your friend the new
number.
Role B
You are a telephone answering machine! Write down the caller’s message.
GOAL 04
Role A
Give the information on the business card. Write the
information your partner gives you.
name:
address:
telephone number:
email address:
My notes

Role B
Give the information on the business card. Write the
information your partner gives you.
name:
address:
telephone number:
email address:
GOAL 05
Introduce your husband / wife / friend /

coworker to your boss.
My notes

GOAL 06
Role A
Your partner has a picture of a man. Ask questions
about his hair and eyes.
Role B
Your partner has a picture of a woman. Ask questions
about her hair and eyes.
GOAL 07
Talk about a friend, coworker, or a person in your family. Who is he / she? How old is he / she?
What does he / she look like?
GOAL 08
Some friends are at your home. Offer your guests something to eat and drink.

GOAL 09
Role A
Ask a classmate what he / she likes (and doesn’t like) for breakfast. Does he / she like the
foods you like?
LIKES
DOESN’T LIKE
My notes

Role B
Ask a classmate what he / she likes (and doesn’t like) for lunch. Does he / she like the foods
you like?
LIKES
DOESN’T LIKE

within this unit): Getty Images, iStockphoto, iStockphoto, ©2018 Berlitz Languages, Inc. All rights reserved.
iStockphoto, iStockphoto, iStockphoto, Berlitz, Berlitz,
iStockphoto, Getty Images, Getty Images

UNIT 11
Ask about the menu

restaurant beverage What is the …? I’d like the (+ menu

waiter I see. What does (it / the item)
waitress to come with chicken) come with? Would you like a / the
server (vegetables) What kind of (soup) do …?
May I take your order? you have? Which (dessert) do you
customer
Would you like … with recommend?
menu
that?
appetizer (starter UK)
And to drink?
entrée (main course
UK) dessert
side dish delicious
drink to recommend
WARM-UP
54 | Ask about the menu • Unit 11 ©2018 Berlitz Languages, Inc.

GRAMMAR
What is poutine?
Customer: Excuse me. What is kimchi? Customer: Excuse me. What is bulgogi?
Waitress: It’s a Korean cabbage salad. Waiter: It’s beef, grilled Korean style.
Customer: Oh, I see. Thank you. Customer: Does it come with vegetables?
Waiter: Yes, it does.
What kind of sandwiches do you have?
Customer: What kind of soup do you have? Customer: What kind of soft drinks do
you have?
Waiter: We have chicken, tomato, Waitress: We have cola, lemon soda,
vegetable, and French onion. and orange soda.
Customer: I’d like the French onion soup, Customer: I’d like a cola, please.
please.
©2018 Berlitz Languages, Inc. Ask about the menu • Unit 11 | 55

What would you like?
– May I take your order? – Would you like some dessert or coffee?
– Yes, I’d like the salmon, please. – Do you recommend the strawberry
– Would you like a salad with that? crepe?
– Yes, I’d like the Caesar salad. – It’s OK. But I recommend the Black
– And to drink? Forest cake.
– A glass of white wine and some water, – What is the Black Forest cake?
please. – It’s a chocolate cake with whipped
cream and cherries.
– OK. I’d like a piece of the Black Forest
cake.
– Would you like some coffee with that?
My notes
56 | Ask about the menu • Unit 11 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … ask about the menu?

You are a customer at a restaurant. Ask the server about the menu.
Notes:
ONLINE PRACTICE

Fotostock, Berlitz, iStockphoto, iStockphoto
©2018 Berlitz Languages, Inc. Ask about the menu • Unit 11 | 57

UNIT 12
Describe your office

computer new Prepositions of place. For example: on,

screen magazine under, next to.
printer book Where is / are the …?
paper notebook here, there
pencil lamp over here, over there
pen drawer this, that
folder door these, those
trash can (waste bin UK) window
calendar wall
clock map
newspaper picture
table floor
desk looking for
chair briefcase
key I think that’s my (pen).
old (= not new)
WARM-UP
58 | Describe your office • Unit 12 ©2018 Berlitz Languages, Inc.

GRAMMAR
Whose phone is this?
This is Ms. Webb. → Ms. Webb’s first name is Ann. Her first name is Ann.
Ellen has a cell phone. → Ellen’s phone is red. Her phone is red.
Bill has an old → Bill’s computer is old. His computer is not new.
computer.
– Is this Jennifer’s computer? – Whose cell phone is this?

– No, it’s not her computer. It’s John’s. – It’s Eric’s. He’s in Mr. Freeman’s office.
in, on, under, next to
– Where’s my coffee? – Where’s your – Where’s my – Where are your

– It’s on your desk. phone? magazine? glasses?
– It’s in my bag. – It’s under the – They’re next to my
notebook. keys.
My notes
©2018 Berlitz Languages, Inc. Describe your office • Unit 12 | 59

Here and there
My cell phone is here. My cell phone is there. My cell phone is over there
on the chair.
Where is the director’s office?
– Excuse me. I’m looking for the director. Is this – Is Ms. Blake here?
his office? – No, she’s not.
– No, it’s not. His office is over there. – Where is she?
– Thank you. – She’s there in her office.
Is that your briefcase?
– Is this your briefcase? – Are these your keys?

– No, it’s not. That’s my briefcase. – No, they’re not. Those are my keys.


LISTENING 18 • 19 • 20 • 21 • 22 • 23
Where is the clock?
1. No, it’s not.

2.
3.
4.
5.
6.
My notes
©2018 Berlitz Languages, Inc. Describe your office • Unit 12 | 61

PERFORMANCE
Can you … describe your office?

Describe your office to your foreign colleague.
Notes:
ONLINE PRACTICE

within this unit): Dimitri Karetnokov, iStockphoto, ©2018 Berlitz Languages, Inc. All rights reserved.
iStockphoto, iStockphoto, iStockphoto, Berlitz, Berlitz, Berlitz,
Berlitz, Thomas Stefflbauer

UNIT 13
Describe places
shopping mall ATM There is …

store parking lot (car park UK) Is there …?
bookstore in (a room, store, etc.) Yes, there is.
shoe store at (a place) No, there isn’t.
clothing store to buy (… at …) There are …
butcher furniture store Are there …?
bakery newsstand (newsagent’s Yes, there are …
produce market UK) No, there aren’t …
(greengrocer UK) stationery store How many … are there?
movie theater (cinema UK) purple There’s only one …
bar (pub UK) restroom (lavatory UK) There aren’t any …
food court department store
WARM-UP
Is there a shopping mall in your

city?
How many stores are there?
What kinds of stores are there?
Are there any restaurants?
©2018 Berlitz Languages, Inc. Describe places • Unit 13 | 63

Is there a parking lot?
movie theater bar food court
ATM parking lot restaurant
– Is there a restaurant? – Are there any ATMs?

– Yes, there is. – Yes, there are. / No, there aren’t.
– Is there a food court? – How many bars are there?

– No, there isn’t. – There aren’t any bars.
Tip! movie theater, bar, parking lot
cinema, pub, car park
64 | Describe places • Unit 13 ©2018 Berlitz Languages, Inc.

What would you like to buy?
People buy … at …
printers, computers a bookstore
pencils, papers, pens a computer store
books a furniture store
magazines, newspapers a newsstand
desks, tables, chairs a stationery store
Tip! store, gray, newsstand
shop, grey, newsagent’s
You are here
©2018 Berlitz Languages, Inc. Describe places • Unit 13 | 65

PERFORMANCE
Can you … describe places?

Tell your friend about your favorite shopping place.
Notes:
ONLINE PRACTICE

within this unit): iStockphoto, Getty Images, Getty Images, ©2018 Berlitz Languages, Inc. All rights reserved.
Getty Images, Getty Images, Getty Images, Getty Images,
Berlitz
66 | Describe places • Unit 13 ©2018 Berlitz Languages, Inc.

UNIT 14
Say what people are doing

lobby TV Present progressive: to be (verb) + -ing

hall to watch (TV) … am / are / is (sitting / standing)
classroom to speak (on the phone) What am / are / is … doing?
teacher (to) Who’s (verb) + -ing …?
student to listen (to music / to the What are / is … (verb) + -ing?
radio)
receptionist
question
director
Stand up! answer
Sit down! to ask
to answer
to read (the newspaper)
to teach
to write (an email / with a
pen) to learn
to have (lunch)
WARM-UP
Beth Walker is a teacher.

She's in the classroom.
Ms. Walker is standing.

The students are sitting.
She is asking questions.

They are answering questions.
She is teaching English.

They are learning English.
GRAMMAR
Are you reading?
– What are you doing? – What are Ted and Jane doing? – What is Amanda doing?
– I’m writing a letter. – They’re watching TV. – She’s drinking coffee.
©2018 Berlitz Languages, Inc. Say what people are doing • Unit 14 | 67
am I I am sitting.
standing.
you You
are we We are reading.
What they doing? They writing.
listening.
he He speaking.
is she She is
it It drinking.
– Are you speaking? – Are Ed and Joan writing an email? – Is John reading?
– Yes, I am. – No, they’re not. They’re reading Mr. – Yes, he is.
No, I’m not. I’m Hart’s email. No he’s not.
listening.
Who is watching TV?
ELENA BRIAN CELIA

Elena is ice cream. Brian is milk. Celia is a book.
KATE LAURA
Kate is a card. Laura is TV.
68 | Say what people are doing • Unit 14 ©2018 Berlitz Languages, Inc.
LISTENING 24 • 25 • 26 • 27
What are they doing?
1. Mike is .
2. Isabelle is .
3. David’s children are .
4. Karen is to a customer.
GRAMMAR
What are we doing?
Example: What is Mr. Davis eating? (ice cream) → He’s eating ice cream.
1. What is Ms. Moore reading? (the newspaper)
→
2. What are you listening to, Bill? (music)

→
3. What is Patrick drinking? (water)

→
4. What are Ann and Amy writing? (an email)

→
5. What are you teaching? (Spanish)

→
6. What are we answering? (Michelle’s questions)

→
©2018 Berlitz Languages, Inc. Say what people are doing • Unit 14 | 69
PERFORMANCE
Can you … say what people are doing?

Tell your boss what you are doing.
Notes:
ONLINE PRACTICE

within this unit): Age Fotostock, iStockphoto, iStockphoto, ©2018 Berlitz Languages, Inc. All rights reserved.
iStockphoto, iStockphoto, iStockphoto, Age Fotostock
70 | Say what people are doing • Unit 14 ©2018 Berlitz Languages, Inc.
UNIT 15
Tell the time

Vocabulary & Expressions Language Focus
hour four-oh-five Time expressions. For example: half past …,

minute now quarter to …, ten after, five past, ten past.
second almost It’s (one) o’clock.
day exactly in the (morning / afternoon / evening)
Days of the week just after at night
today lunchtime a.m. / p.m.
What day is it? Pardon me. Indirect questions. For example: Could you tell
week Thanks a lot. me the time?, Do you have the time?
watch (n.) Thank you very much.
What time is it? noon
It’s (4:15 / 4:30 / 4:45). midnight
WARM-UP
What time is it? It’s 9:05.
©2018 Berlitz Languages, Inc. Tell the time • Unit 15 | 71

What day is it?
What time is it?
It’s time
1. It’s 3:59. It’s four o’clock.
a. exactly b. just after c. almost
2. It’s 11:03. It’s eleven o’clock.

3. It’s 12:30. It’s lunchtime.

72 | Tell the time • Unit 15 ©2018 Berlitz Languages, Inc.

LISTENING 28 • 29 • 30 • 31 • 32
Do you have the time?
1. It’s .
2. It’s .
3. It’s .
4. It’s .
5. It’s .
LANGUAGE FOCUS
What’s the time?
1. 3. 5.
2. 4. 6.
Pardon me …
Aki: Excuse me. Nadim: Pardon me. Do you have the time?
Man: Yes? Woman: Yes.… It’s almost noon.
Aki: Could you tell me the time? Nadim: Thank you very much.
Man: Sure.… It’s four fifteen. Woman: No problem.
Aki: Thanks a lot.

©2018 Berlitz Languages, Inc. Tell the time • Unit 15 | 73

PERFORMANCE
Can you … tell the time?

Tell a colleague the time.
Notes:
ONLINE PRACTICE

within this unit): Berlitz, Berlitz, Cyrille Druart, Berlitz, Berlitz, ©2018 Berlitz Languages, Inc. All rights reserved.
Berlitz, Berlitz, Berlitz, Berlitz, Berlitz
74 | Tell the time • Unit 15 ©2018 Berlitz Languages, Inc.

UNIT 16
Say what you do every day

to go (to) after (that) at + time

to get (to work) every day Simple present with have / has (breakfast), get(s)
to get home on the weekend (at the up, go / goes home, eat(s), drink(s), listen(s) (to),
to go (to work) weekend UK) read(s), write(s), etc.
to go home to wake up during (the day)
to go to bed to get up on + day(s)
to (go to) sleep to get dressed every + day
before (that) When …? on (at UK) weekdays / weekends
to take lessons On what days …?
What do (you) do …?
What does (he) do …?
WARM-UP
Every weekday …
Tanya has breakfast at She gets to work at 8:30. She goes home at five
seven o’clock. o’clock.
©2018 Berlitz Languages, Inc. Say what you do every day • Unit 16 | 75
What time do you get home?
Janet goes to work at She gets to work at She goes home at 6:00 She gets home at
8:30 in the morning. 9:00. in the evening. 6:30.
GRAMMAR
The weekly schedule
Jason Coleman is at work every day. He’s there during

the day, but he’s not there at night.
Jason’s Chinese class is every Thursday afternoon at

4:30.
Every day at 7:00 in the evening, Jason is at home with

his family. On the weekend, Jason is at home with his
family, too.
Tip! on the weekend
at the weekend
76 | Say what you do every day • Unit 16 ©2018 Berlitz Languages, Inc.
When do you get up?
It’s 7:00. Bert is It’s 7:05. Bert is Now it’s 8:00. He’s It’s 8:30. Now he’s
waking up. getting up. getting dressed. having breakfast.
1. Bert wakes up at 7:00 every day.

→ I wake up at .
2. He gets up at 7:05.
→ I get up at .
3. After that, he gets dressed.

→ I get dressed at .
4. After that, he has breakfast.

→ I have breakfast at .
My notes
Do you have breakfast every day?
I
you
Yes, do.
get up at five o’clock? we
I they
get dressed in the morning?
you
Do have lunch in the office?
we
listen to the radio every day? I
they
read the newspaper? you
write email on the weekend? No, don't.
we
speak to friends on the phone? they
drink coffee at night?
eat soup for lunch?
watch TV after dinner? he
Yes, does.
go to sleep at 10:00 every night? she
he
Does sleep eight hours every night?
she
he
No, doesn't.
she
– Do you eat breakfast every morning?

– Yes, I do.
– What do you have for breakfast?
– I have cereal and fruit.
– Do you watch TV every day?

– Not every evening. I get home from work late three or four days every week.
– Do you and Derek get up at 7:00 every day?

– Yes, we do.
– Do you have lunch at home every day?
– No, we don’t. We have lunch at work.
– Do you listen to the radio in the morning?

– No, I read the newspaper. But I listen to music in the evening.
My notes
78 | Say what you do every day • Unit 16 ©2018 Berlitz Languages, Inc.
PERFORMANCE
Can you … say what you do every day?

Speak to your colleague about what you do every day.
Notes:
ONLINE PRACTICE

within this unit): Thomas Stefflbauer, Thomas Stefflbauer, ©2018 Berlitz Languages, Inc. All rights reserved.
Stefflbauer, Thomas Stefflbauer, Thomas Stefflbauer, Cyrille
Druart, Thomas Stefflbauer, Thomas Stefflbauer, Thomas
Stefflbauer, Thomas Stefflbauer
UNIT 17
Describe your job

boss doctor What (does / do) … do?

assistant hospital Where (does / do) … work?
secretary sales representative What company (do / does) … work for?
job client to work in (a school / an office)
to work (at) university Who do you work for?
(I’m) (a / an) … professor Who works (for / at / in) …?
to work for sales rep (I / You / We / They) do.
Really? bank (He / She) does.
meeting banker What language …?
boring pharmacy (chemist’s UK)
interesting pharmacist (chemist UK)
exciting homemaker
How interesting! to live
That sounds (exciting)! to speak + language
engineer language
factory report
architect medical paper
WARM-UP
80 | Describe your job • Unit 17 ©2018 Berlitz Languages, Inc.

What do you do?
– Where do you work? – What do you do?

– I work at Gametime – I’m a flight attendant.
Software. – That sounds exciting. Which
– What do you do? airline do you work for?
– I’m a programmer. – I work for JetWind.
– That sounds interesting.
Tip! I work for a company. = I work at a company.

I work for Mr. Simpson. = Mr. Simpson is my boss.
GRAMMAR
Do you work in an office?
Samantha is an architect. George is an engineer. Rachel is a doctor.

She works in an office. He works in a factory. She works in a hospital.
©2018 Berlitz Languages, Inc. Describe your job • Unit 17 | 81

Who do you work for?
I I I
you You work at... You don't work at...
Where do work?
we We work for... We don't work for...
they They They
doesn't work
he He works at... He at...
Where does work?
she She works for... She doesn't work
for...
– Where do you work? – Is Mrs. Jordan a professor?

– I work for G.T. Sports, in London. – Yes, she works at the university.

– Who do you work for? – What does Paul do?
– I work for Hammond Studios. I’m an art – He’s a sales rep. He works for Franklin-
director. Meyers.
Where do you work?
Where does a banker work? Who works in an office?

A banker a bank. Secretaries do.
A pharmacist a pharmacy. I do.
A doctor a hospital. We do.
An executive assistant works in an office. Janet does.
A teacher a classroom. Liz Tyler doesn’t.
A server a restaurant. Servers don’t.

A homemaker works at home.

What does Carlos do?
Carlos is a sales rep. He Joyce and Richard are My name is Yukio. I’m a
lives in Miami. He speaks doctors. They live in student. I live in Kyoto. I
Spanish and English. He Auckland. They speak speak Japanese and
writes reports every day. English. They read medical English. I write papers for
reports. my classes.
My notes
©2018 Berlitz Languages, Inc. Describe your job • Unit 17 | 83

PERFORMANCE
Can you … describe your job?

You are at a conference. Describe your job to another person at the conference.
Notes:
ONLINE PRACTICE

within this unit): iStockphoto, Age Fotostock, Age Fotostock, ©2018 Berlitz Languages, Inc. All rights reserved.
Getty Images, Getty Images, Getty Images, Age Fotostock,
Age Fotostock, Age Fotostock

UNIT 18
Say what you do every week

Months colleague in + month

Ordinal numbers (1st– article on + date
31st) letter (I / You / He / She) + simple present
What’s the date (today)? the Internet work(s) from … to …
It’s Monday, June (the) smartphone … hours a (day / week)
16th. laptop How many hours (a day / a week) …?
birthday to use
When is (Ann’s) birthday? to meet (with)
It’s in September. open
Independence Day closed
When is Independence What are (your / their)
Day? hours?
It’s on July (the) 4th. long (hours)
WARM-UP
©2018 Berlitz Languages, Inc. Say what you do every week • Unit 18 | 85
GRAMMAR
What’s today’s date?
– What’s the date today? – When is Ann’s birthday? – When is Independence

– It’s Monday, June 16th. – It’s in September. Day?
– It’s on July 4th.
Do you use a laptop?
I read ... emails, books, magazines, newspapers, , , , etc.

I write ... emails, reports, articles, letters, , , , etc.

I meet ... clients, colleagues, my boss, friends, , , , etc.

I use ... a laptop, a smartphone, the Internet, software, , , ,
etc.
My notes
86 | Say what you do every week • Unit 18 ©2018 Berlitz Languages, Inc.
We speak English at work
Example: We’re engineers. We use computers every day for our work.
1. Paul is a teacher. He algebra.
2. I’m American. I and work in Los Angeles.
3. Jean-Paul and Marie are Swiss. They two languages: French and German.
4. Amy is a homemaker. She at home.
5. A sales rep clients every week.
GRAMMAR
Janet works from nine to six
Janet gets to work at 9:00 in the She goes home at 6:00 in the
morning. evening.
→ She works from 9:00 to 6:00.
My notes
READING
When do they work?
Tina Mason is the manager Glen Hood is a server at Jill Monroe works at Arcadia
at Midtown Bank. She works Bella’s Restaurant. He Bookstore. She works three
from 8:30 to 4:30 five days a works Monday to Friday days a week from Thursday
week. She works eight from 11:00 a.m. to 3:00 p.m. to Saturday. She works five
hours a day. She works on He doesn’t work on hours a day at the store.
some Saturdays. weekends.
LISTENING 33 • 34 • 35
What time do you get home?
1. The director works from to .
2. Sandra works hours a day, five days a

.
3. On , the doctor works from to

.
88 | Say what you do every week • Unit 18 ©2018 Berlitz Languages, Inc.
PERFORMANCE
Can you … say what you do every week?

Tell your new boss what you do every week.
Notes:
ONLINE PRACTICE

within this unit): iStockphoto, Age Fotostock, Age Fotostock, ©2018 Berlitz Languages, Inc. All rights reserved.
Age Fotostock, Thomas Stefflbauer, Thomas Stefflbauer,
Age Fotostock, Age Fotostock, Age Fotostock, Getty Images
UNIT 19
Talk about schedules

tomorrow to take a break Frequency adverbs. For example: always,

the day after tomorrow to come back usually, sometimes, rarely, never.
schedule tonight (Do / Does) … ever …?
business trip to give (make UK) a Present progressive with future meaning.
business lunch presentation For example: We’re taking a break at 5:10.
conference call next (week / month / year)
team this (week) vs. next (week)
sales meeting 19– –
workshop 20– –
presentation in + year
to leave to stay
How long are you staying?
WARM-UP
John Carter is going to Toronto tomorrow. This is his schedule.
90 | Talk about schedules • Unit 19 ©2018 Berlitz Languages, Inc.

Tip! 11/01/17 = November 1, 2017
11/01/17 = 11 January 2017
GRAMMAR
Do you ever work on weekends?
always 100% I always work on Mondays.

usually ↑ I usually work during the day.
sometimes | I sometimes work in the evening.
rarely ↓ I rarely work on Saturdays.
never 0% I never work on Sundays.
– Are you home in the evening? – Do you ever meet clients at night?
– Yes, I’m usually home after six. – No, never. I always see them during the day.
Tell me about your schedule
1. Where do you usually go during the week?
2. Who do you usually meet on Saturdays?
3. Are you always home on the weekend?
4. What do you rarely do in the morning?
5. ?
6. ?
©2018 Berlitz Languages, Inc. Talk about schedules • Unit 19 | 91

What are you doing tonight?
Angela is meeting Mr. Bradley at 11:00 a.m.

After that, she’s having lunch with Martha Simmons,
her client.
At 3:00 p.m., Angela is giving a presentation.
She’s going home at 5:00 p.m.
Tonight, she’s having dinner with her friends George
and Ann.
What are you doing next week?
I am leaving the office at three o’clock today.

You are having dinner at eight o’clock tonight.
Tim is meeting Mr. Wilson next week.
Ann is coming to our office next month.
We are going to Brazil next year.
The Lees are coming back to the US in 2020.
Tip! Call me at 3:00.

Call me on Friday.
Call me in May.
Call me on May 5.
Call me next week.
My notes
92 | Talk about schedules • Unit 19 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … talk about schedules?

Tell your colleague about your schedule for this month.
Notes:
ONLINE PRACTICE

within this unit): Berlitz, Cyrille Druart ©2018 Berlitz Languages, Inc. All rights reserved.
©2018 Berlitz Languages, Inc. Talk about schedules • Unit 19 | 93

UNIT 20
Review
OBJECTIVES LADDER
Now you can …
Talk about schedules
Say what you do every week
Describe your job
Say what you do every day
Tell the time
Say what people are doing
Describe places
Describe your office
Ask about the menu

PRACTICE
GOAL 11 36
What kind of soup do you have?
–
– We have vegetable soup, tomato soup, and clam chowder.
–
– The clam chowder is my favorite.
–
– It’s grilled salmon in white wine sauce.
– I’d like that, please.
– It comes with vegetables and French fries or rice.
–
The house salad is delicious.
– OK.
–
– No, I’d like Italian dressing.
–
– A bottle of mineral water, please.
My notes

GOAL 12
1. It’s . 2. It’s over . 3. is my phone?
4. Your newspaper is 5. Jack’s phone is

your notebook. his laptop.
My notes

GOAL 13
– Is there a shopping mall in your city?

– Yes, (1) .
– Is there a butcher at the shopping mall?
– No, (2) .
– Are there any restaurants there?
– Yes, (3) .
– Are there any furniture stores at the mall?
– No, there (4) furniture stores.
– How many movie theaters are there?
– There is (5) movie theater.
(6) a stationery store?

(7) bookstores?
How many shoe stores (8) ?
GOAL 14
Mr. and Mrs. Thomson and their three children, Diane, Kathy, and David, are at home. Mrs.
Thomson (1) in her favorite chair; she (2) a magazine. Mr. Thomson (3)
a cup of coffee, and he (4) to the radio. David and Kathy (5) TV. Diane
(6) TV; she (7) to her friend Paula.
What are you (8) ? What (9) I doing?
doing am isn’t watching is sitting is listening are watching is drinking is speaking

is reading
My notes

GOAL 15
1. It’s 7:15. → It’s .

a. quarter to seven b. quarter past seven
2. It’s 4:30. → It’s .

a. half past four b. half five
3. It’s 3:00 a.m.! → It’s three o’clock !

a. in the morning b. in the afternoon
4. It’s 11:55. → It’s .

a. five to twelve b. fifty-five past eleven
5. It’s 9:22. → It’s nine twenty-two.

a. almost b. exactly
6. It’s 11:50. → It’s lunchtime!

a. almost b. just after
7. It’s 11:00 p.m. → It’s eleven o’clock

a. in the evening b. at night
8. Could you , please?

a. have the time b. tell me the time
My notes

GOAL 16
Example: Mr. Bennett is drinking coffee. → He drinks coffee every morning.
1. Oscar is reading his email now. → He every day.

2. It’s 5:30. I’m going home. → I at 5:30 every day.
3. It’s nine o’clock on Saturday. Bert is getting up. → On weekends, Bert at nine
o’clock.
4. What are you doing now? → What every day?
5. Are you drinking coffee now? → coffee every morning?
6. It’s 6:30 and we are having dinner. → We at 6:30 every evening.
7. It’s Tuesday. I’m not teaching. → I on Tuesdays.
8. It’s Friday. Sally isn’t taking Spanish lessons today. → She on Fridays.
GOAL 17 37
What do you do?

1. What does Marina do?
2. What company does she work for?
3. Does Marina work in a factory or an office?
4. How many languages does she speak?
5. Does she speak French?
6. Does she speak German?

GOAL 18
1. Oliver’s birthday is August.

a. at b. in c. on
2. I have music lessons Tuesdays and Thursdays.

a. at b. in c. on
3. What’s the today—the 15th or the 16th?

a. data b. date c. day
4. In the US, Thanksgiving is on the Thursday in November.

a. four b. forth c. fourth
5. How many hours do you work?

a. week b. a week c. in week
6. Anita works 8:00 to 4:00.

a. at b. for c. from
7. Sales reps clients every day.

a. are meeting b. meet for c. meet with
8. your boss use the Internet every day?

a. Does b. Do c. Is
GOAL 19
– you dinner with George tonight? (have)

– Yes, we always out on Friday nights. (go)
– Where you usually ? (go)
– We usually go to the Plaza, but tonight we at the Four Seasons. (eat)
– That sounds exciting. you ever with friends during the day? (meet)
– Rarely, but next week I with an old friend for lunch. (meet)

YOUR TURN!
GOAL 11
Role A
It’s lunchtime. You are in a restaurant. This is today’s menu.

Vegetables Side dishes Main courses Desserts
peas & carrots mashed potatoes fried chicken apple pie
broccoli French fries pan-fried fish cherry pie
green beans rice lasagna ice cream

Order lunch.
Role B
It’s lunchtime. You are a server in a restaurant. This is today’s menu.

Vegetables Side dishes Main courses Desserts
peas & carrots mashed potatoes fried chicken apple pie
broccoli French fries pan-fried fish cherry pie
green beans rice lasagna ice cream

Take the customer’s order.
GOAL 12
This is your desk.

Describe it to a
classmate.
Role A Role B

GOAL 13
Tell a friend about the shops and restaurants

near your home or office.
GOAL 14
Describe what the

people in the picture are
doing.
Role A Role B
My notes

GOAL 15
Role A
Tell your friend what time it is. Write down the times your friend tells you.
It’s 6:15.
It’s 12:30.
It’s 1:00 a.m.
It’s 4:46.
(the time now)
Role B
Tell your friend what time it is. Write down the times your friend tells you.
It’s 7:05.
It’s 9:45.
It’s 6:00 p.m.
It’s 2:00.
(the time now)
GOAL 16
What does your classmate or teacher do every day? Write five questions to ask.
1.
2.
3.
4.
5.

GOAL 17
Ask your classmates what they do, where they work, what languages they speak.

Name Company Job Languages
GOAL 18
What does your classmate or your teacher do every week? every month? When is his / her
birthday? Write five questions to ask.
1.
2.
3.
4.
5.
GOAL 19
Ask a classmate what he / she is doing this month. Does your classmate do these things
every month?

iStockphoto, iStockphoto, Thomas Stefflbauer, Thomas
Stefflbauer, Getty Images, iStockphoto, iStockphoto

UNIT 21
Arrange to meet someone

to be on the phone to see (= meet with) Object pronouns: me, you, him, her, it, us,
to call all day them.
to talk (to) … is (not) good for (me) Modal can
Who are you (calling / What’s a good (time / day)
talking to / listening to)? (for you)?
What are you listening to? How about …?
busy (= not free) Let’s …
free (= not busy) (That’s) fine.
Can you …? great
Yes, (I) can. perfect
No, (I) can’t. to be off (= not working)
to see day off
to hear busy (= working hard)
WARM-UP
©2018 Berlitz Languages, Inc. Arrange to meet someone • Unit 21 | 105

GRAMMAR
Are you talking to me?
I am talking to Lucy. → Lucy is listening to me.

You are asking a question. → I am answering you.
Bill is meeting Jack and Linda. → They are meeting him.
Mark is on the phone with Eve. → He’s talking to her.
Are you writing that email today? → No, I’m writing it tomorrow.
Is Ms. Rogers speaking to you and me? → Yes, she’s speaking to us.
Are the Bennetts your friends? → Yes, we see them every weekend.
Can we meet tomorrow?
I see you.
You hear me.
He / can – Can I see the report tomorrow?
meet Paul.
She can’t leave now. – Yes, you can. / No, you can’t.
We stay three days.
They come here tonight.
My notes
106 | Arrange to meet someone • Unit 21 ©2018 Berlitz Languages, Inc.

What’s a good day for you?
– Hi Irina. This is Rita. Would you like to – Hello, Irina. This is Bill Jenkins. Can we
have lunch with me on Monday? meet next week?
– I’m sorry. I can’t. I’m busy all day. How – Sure. Let’s see. I’m free on Tuesday
about Friday? morning from 8:30 to 9:30.
– Friday’s good for me. Twelve o’clock? – Tuesday morning isn’t good for me. How
– Perfect. Let’s meet at Ann’s Café, OK? about Tuesday afternoon at one o’clock?
– Great. See you there. – Fine. See you Tuesday at one o’clock.
My notes

When are you off?
Hiroko:Can we meet on Friday?
Ingrid: Not this week. I’m off on Friday.
Hiroko:OK. How about next Monday?
Ingrid: Sorry, Monday is my regular day off.
Lee:What’s your week like, Joe?

Joe:My hours change. On Mondays and Tuesdays, I work
from 8:00 to 5:00. But from Wednesday to Friday, I start
at 12:00 and finish at 8:00.
Lee:So, you’re off Saturdays and Sundays?
Joe:That’s right.
My notes
108 | Arrange to meet someone • Unit 21 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … arrange to meet someone?

Arrange a meeting with your friend for dinner.
Notes:
ONLINE PRACTICE

within this unit): iStockphoto, Cyrille Druart, iStockphoto, ©2018 Berlitz Languages, Inc. All rights reserved.
iStockphoto

UNIT 22
Make appointments
appointment next available to have an appointment (on / at / with) …

Who do you have an to talk about to make an appointment (on / at / with) …
appointment with? sales strategy
dentist Would you like to make
accountant an appointment?
lawyer project
available
WARM-UP
Are you busy on Wednesday?

Can we meet in the afternoon?
When are you free?
What’s a good time for you?
My notes
110 | Make appointments • Unit 22 ©2018 Berlitz Languages, Inc.

LISTENING 38 • 39
Who do you make appointments with?

A.
1. The woman is making an appointment with .
2. She has an appointment with him next .
B.
1. The man is making an appointment with .
2. He has an appointment for at .
Culture Corner

What is the first day of the week in your country?
©2018 Berlitz Languages, Inc. Make appointments • Unit 22 | 111

READING
I’d like to see Ms. Adams
– Good morning. I’m Steve Wilson from Ace

Corporation. I’d like to see Ms. Adams.
– I’m sorry, Mr. Wilson, Ms. Adams is in meetings all
morning.
– She’s usually free on Tuesday mornings, isn’t she?
– Yes, but this week she has appointments with
clients every morning. She’s free this afternoon.
Would you like to make an appointment to see her
then?
– Yes, please. What time is she available?
– Let me see … She’s free at two o’clock. Is that all
right with you?
– Yes, that’s fine. Thank you.

1. Would Steve Wilson like to see a client or the
receptionist?
2. Is Ms. Adams busy all day or all morning?
3. Is she available this morning or this afternoon?
4. Can Mr. Wilson see Ms. Adams at 2:00 or at 3:00

today?
LISTENING 40 • 41
Can I make an appointment?

YES NO
A. 1. The caller is making an appointment with Mr. Clemens.
2. Alison is free on Monday.
3. Mr. Taylor is available on Tuesday at ten o’clock.

B. 1. Tracy is meeting Kevin this week.
2. Kevin and Tracy are talking about a project.
3. The meeting next Wednesday is in Tracy’s office.
112 | Make appointments • Unit 22 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … make appointments?

Call your doctor’s office and make an appointment for next week.
Notes:
ONLINE PRACTICE

Fotostock, Age Fotostock, Age Fotostock, Age Fotostock,
Getty Images
©2018 Berlitz Languages, Inc. Make appointments • Unit 22 | 113

UNIT 23
Ask and say where places are

place What street is … on? Prepositions of place

hotel corner Indefinite pronoun one
office building on the corner (of)
train station in front of
police station behind
post office across from (opposite UK)
museum between
park near here
car around here
bus far (from here)
taxi there’s one …
bus stop (there’s) another one …
taxi stand at + address
to wait (for) nearby
on (in UK) + street
WARM-UP
– Excuse me. Is there a bank on this street? – Where’s the post office?
– Yes, there’s one at 269 Main Street. – It's across from the train station.
114 | Ask and say where places are • Unit 23 ©2018 Berlitz Languages, Inc.
What street is the post office on?
The post office in on Main Street. It’s on the corner of Center Street and Main Street.
Where’s the taxi stand?
The taxi stand is in front of The restaurant is across The bank is between the
the train station. from the supermarket. restaurant and the park.
©2018 Berlitz Languages, Inc. Ask and say where places are • Unit 23 | 115
GRAMMAR
Is there a bank near here?
– Is there a bank near here?

– Yes, there’s one on Elm Street, behind the post
office. There’s one at 106 Elm Street.
– Excuse me. Are there any restaurants around here?

– Yes, there’s one on Main Street and another one on
Center Street.
Tip! on Main Street, across from
in High Street, opposite
LISTENING 42 • 43 • 44 • 45 • 46
Where is it?
1. The Lone Star Restaurant is Pacific and State Streets, behind the hotel.
2. There is a taxi stand the train station.
3. The Stanton Hotel is from Market Street. It’s the airport.
4. There is a bookstore the supermarket on Main Street.
5. The Gardner Museum is the park on Fifth Avenue.
116 | Ask and say where places are • Unit 23 ©2018 Berlitz Languages, Inc.
PERFORMANCE
Can you … ask and say where places are?

A person is looking for the hospital. Tell him / her where it is.
Notes:
ONLINE PRACTICE

within this unit): Thomas Stefflbauer, Berlitz, Berlitz, Berlitz, ©2018 Berlitz Languages, Inc. All rights reserved.
Berlitz, iStockphoto
©2018 Berlitz Languages, Inc. Ask and say where places are • Unit 23 | 117
UNIT 24
Ask for and give directions

to give directions I’m looking for … Imperatives. For example: Turn right. Don’t
right How do I get to …? turn left.
left How do I get there? Adverbs of sequence. For example: first,
on the (right / left) to take (a taxi / the bus) (and) then, again, after that.
straight ahead subway (underground UK)
to turn to park
to go (straight (ahead)) block
to go straight ahead (to + to go past …
street name) until you see …
(traffic) light How far is it …?
at the (light)
WARM-UP
Go straight ahead. Turn right at the first corner. Turn left at the next corner.
118 | Ask for and give directions • Unit 24 ©2018 Berlitz Languages, Inc.
How do I get to the Grand Hotel?
Turn right! Go straight (ahead)! Turn left!
– Excuse me. How do I get to the Grand Hotel?

– Go straight on Spring Street to Center Street and turn left. The hotel is on Center Street.
It’s on the left. It’s on the right.
– Is it on the left or on the right?

– It’s on the right, next to the train station.
©2018 Berlitz Languages, Inc. Ask for and give directions • Unit 24 | 119
GRAMMAR
Turn right at the light
– Do I turn right or left at the light? – Do I turn or go straight?

– Turn left. Don’t turn right. – Go straight. Don’t turn right or left.
– Can I take the subway to work? – Can we park here?

– Don’t take the subway. Take a taxi. – Don’t park there. Park behind the bank.
Go two blocks and then turn right
First, go straight ahead for two blocks, until you see a

post office on your right. Then turn left, and then walk
past the theater. The park is on your left on the corner
of First Street and Lincoln Boulevard.

– How do you get from to ?
– First
My notes
120 | Ask for and give directions • Unit 24 ©2018 Berlitz Languages, Inc.
PERFORMANCE
Can you … ask for and give directions?

Give a taxi driver directions to your office building.
Notes:
ONLINE PRACTICE

within this unit): Berlitz, Dimitri Karetnokov, Dimitri ©2018 Berlitz Languages, Inc. All rights reserved.
Karetnokov, Dimitri Karetnokov, Berlitz, Berlitz, Berlitz
©2018 Berlitz Languages, Inc. Ask for and give directions • Unit 24 | 121
UNIT 25
Say where you are going and how

to get around to bike to go on …

train to walk to go by …
plane How … getting to …?
bicycle trip
bike to go on a trip
to go by (train) vacation (holiday UK)
to go on foot to go on vacation (holiday
to fly UK)
to drive fare (Extension only)
WARM-UP
– Where are you going?

– We’re going to Florida.
– How are you getting there?
– We’re driving.
– Have a good trip!
My notes
122 | Say where you are going and how • Unit 25 ©2018 Berlitz Languages, Inc.
Are you going by train?

I’m going by … / I’m taking a …
train bus subway taxi
We’re going … / We’re …
by plane / flying by car / driving by bicycle / biking on foot / walking
LISTENING 47 • 48 • 49 • 50
How are they getting there?
A. C.
– Where are you going? – Where are you going?
– . – We’re going to Santa Fe.
– Are you going ? – Are you ?
– No, I’m . – No, we’re ?

B. D.
– Are you going to ? – How do you get ?
– Yes, I am. – I usually .
– How are you ? – Every day?
– I’m . – No, sometimes I .
©2018 Berlitz Languages, Inc. Say where you are going and how • Unit 25 | 123
I usually go by train
Example: Do you ever go to Madrid on business trips?
1. Eric always a. bikes

to work.
2. Which bus are you b. driving

for?
3. No, I never take the c. flying

subway to work. I
usually or
drive. d. go
4. In July the Fords are

to Tokyo e. waiting
from New York.
5. When are you f. walk

to the
airport, Mike?
Your turn!
124 | Say where you are going and how • Unit 25 ©2018 Berlitz Languages, Inc.
PERFORMANCE
Can you … say where you are going and how?

Tell a colleague where you’re going and how you’re getting to a meeting in another city.
Notes:
ONLINE PRACTICE

within this unit): Age Fotostock, Berlitz, Berlitz, Berlitz, Berlitz, ©2018 Berlitz Languages, Inc. All rights reserved.
Berlitz, Berlitz, Berlitz, Berlitz, Getty Images, Cyrille Druart
©2018 Berlitz Languages, Inc. Say where you are going and how • Unit 25 | 125
UNIT 26
Ask for and give directions for taking

public transportation
public transportation Go … stops. Prepositions of motion. For example: into,

(public transport UK) (subway / tram / train) line out of, off, on.
to get on to change Imperatives (review)
to get off to switch
the same to transfer
to get in(to) to commute
to get out (of) commuter pass
different library
the number … (bus) city hall
Take the … (bus).
WARM-UP
126 | Ask for and give directions for taking public transportation • Unit 26 ©2018 Berlitz Languages, Inc.
get on or get into?
Bert usually takes the bus to work. Sometimes Bert takes a taxi to work.
He gets on the bus at the stop near his house. He gets into the taxi in front of his house.
He gets off at the stop near his office. He gets out of the taxi in front of his office.
How many stops is it?
– Does this bus go to Richmond Street? – How far is Richmond Street from here?
– No, it doesn’t. The 39 bus goes to – It’s five stops.
Richmond Street.
©2018 Berlitz Languages, Inc. Ask for and give directions for taking public transportation • Unit 26 | 127
Where do I get off?
– Excuse me. How do I get to the Smithsonian?

– Take the Blue Line at Van Dorn Street.
– And where do I get off?
– At Smithsonian. It’s the stop after Federal Triangle.
– How many stops is that?
– It’s fourteen stops. It’s a long trip.
– Thanks a lot.
– You’re welcome.
My notes
GRAMMAR
Are you taking the bus?

1. We’re getting the bus at South Street, right?
a. off b. in
2. To get to City Hall, go three on the Red Line.

a. lines b. stops
3. Jerry is getting the taxi with his wife.

a. off b. into
4. The 47 bus goes to the library.

a. number b. line
5. Don’t get that bus. It’s not going downtown.

a. into b. on
6. Is Ellen a business trip this week?

a. in b. on
My notes
©2018 Berlitz Languages, Inc. Ask for and give directions for taking public transportation • Unit 26 | 129
PERFORMANCE
Can you … ask for and give directions for taking public transportation?
Tell your friend how to get from the airport to your home using public transportation.
Notes:
ONLINE PRACTICE

within this unit): Berlitz, Thomas Stefflbauer, Thomas ©2018 Berlitz Languages, Inc. All rights reserved.
Stefflbauer, Thomas Stefflbauer, Thomas Stefflbauer, Berlitz,
Berlitz
UNIT 27
Ask for items in a store

gift shop postcard many vs. much

shop (n., v.) stamp(s) Quantifiers. For example: a lot, a few, a
to sell bag little, not any.
to shop for aspirin
sales clerk (shop souvenir
assistant) Anything else?
T-shirt May I help you?
sweatshirt I’m just looking.
clothes Do you sell …?
perfume How much … is there?
gift
WARM-UP
©2018 Berlitz Languages, Inc. Ask for items in a store • Unit 27 | 131
Anything else?
GIFTS SOUVENIRS CLOTHES OTHER
What are you looking for?
– May I help you?

– Yes, I’m looking for … a map / postcards / perfume.
I’d like to buy … a T-shirt / books / chocolate.
do you sell … — stamps / coffee?
do you have any … — clothes / aspirin?
– No, thank you. I’m just looking.
May I help you?

1. The man is looking for of Dublin.
a. a postcard b. a map
2. The woman is buying .

a. stamps b. a stamp
3. The shop aspirin.

a. sells b. doesn’t sell
132 | Ask for items in a store • Unit 27 ©2018 Berlitz Languages, Inc.
GRAMMAR
How much is it?
How many ...? How much ...?
stamps coffee
a lot of gifts a lot of chocolate
a few souvenirs a little perfume
not many magazines not much water
T-shirts time
– How many postcards is Steve buying? – How much perfume is Ellen buying?
– Thirty. – Five bottles.
– That’s a lot of postcards! – Why so much?

– How many postcards do you buy every – How much perfume do you have?
year? – Not much. Just two small bottles.
– Not many. Just two or three.
My notes
©2018 Berlitz Languages, Inc. Ask for items in a store • Unit 27 | 133
PERFORMANCE
Can you … ask for items in a store?

Ask for stationery from a stationery store.
Notes:
ONLINE PRACTICE

within this unit): Thomas Stefflbauer, iStockphoto ©2018 Berlitz Languages, Inc. All rights reserved.
134 | Ask for items in a store • Unit 27 ©2018 Berlitz Languages, Inc.
UNIT 28
Talk about prices

price sunglasses How much is …?

price tag jeans How much are …?
Numbers 101–1,000,000 shorts the … one(s)
wallet to cost Which one(s)?
money How much … cost?
dollars, cents expensive
pounds, pence very / not (expensive)
euros, cents cheap
handbag gold
shoes silver
socks to look (at)
gloves the (gold) one
a pair of …
WARM-UP
©2018 Berlitz Languages, Inc. Talk about prices • Unit 28 | 135

Saying prices
100 cents (¢) = 1 dollar ($) 100 pence (p) = 1 pound (£) 100 euro cents = 1 euro (€)

$5.95 = five dollars and ninety-five cents or five ninety-five
£19.25 = nineteen pounds and twenty-five pence or nineteen twenty-five
€101 = a hundred and one euros
$500 = five hundred dollars
£1,000 = one thousand pounds or a thousand pounds
€10,000 = ten thousand euros
$1,000,000 = one million dollars or a million dollars
Your turn!
$1.99 £109.10 €16.50

$0.73 £1,999.00 €10,500.00
$25.00 £500.00 €737.80
Slang terms for currency
Tip! a buck = $1; ten bucks = $10
a quid = £1; ten quid = £10
GRAMMAR
How much is it?
this pair of jeans? these jeans?

the handbag? the sunglasses?
How much is How much are
the green wallet? the brown gloves?
this watch? these shoes?
136 | Talk about prices • Unit 28 ©2018 Berlitz Languages, Inc.

– How much is it? – How much are the gloves? – How much are they?
– It’s €89.25. – They’re £20. – They’re $29.99.
Which one?
– How much does that – How much do these pens

briefcase cost? cost?
– Which one? – Which ones? The gold ones?
– The black one. – No, the silver ones.
– It’s $690. – They’re $30.
– Oh, that’s expensive. – Oh, that’s not expensive at
all.
My notes

How much is it?

1. (A.) The white sunglasses cost .
a. $30 b. $13 c. $39
2. The gray ones cost .

a. $45 b. $170 c. $107
3. (B.) The man is a watch.

a. selling b. buying c. looking at
4. It isn’t .
a. expensive b. much c. cheap
5. (C.) The woman is buying two pairs of .

a. jeans b. gloves c. shoes
6. They cost a pair.

a. $98 b. $15 c. $59
My notes
138 | Talk about prices • Unit 28 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … talk about prices?

You are in a souvenir shop in London. Ask about the prices of some items.
Notes:
ONLINE PRACTICE

within this unit): Age Fotostock, Thomas Stefflbauer, ©2018 Berlitz Languages, Inc. All rights reserved.
Thomas Stefflbauer

UNIT 29
Talk about sizes and make a

purchase
size fitting room not (big) enough vs. (big) enough vs. too
size tag to fit (big)
to wear How does it fit?
(a) size … Do you have this in (a) …?
S-M-L-XL We’re out.
regular We’re out of …
What size … wear? Of course.
shirt cash
dress credit card
skirt debit card
blouse to pay (for / with) …
jacket to pay cash
sweater change (= money back)
pants (trousers UK) receipt
to try on I’ll take it!
Can I try (it) on? How would you like to pay?
WARM-UP
140 | Talk about sizes and make a purchase • Unit 29 ©2018 Berlitz Languages, Inc.
What size do you wear?
– I wear a size 8. What size does Jane wear? – What size shoes do you wear?
– She usually wears a 10. – I wear a nine and a half.
Would you like to try it on?
– Do you have this shirt in a large? – How do the shorts fit?

– Yes, we do. Here you are. – They’re perfect. / They’re a little big.
– Would you like to try the sweater on? – Can I try these pants on?
– No, I’m sure it’s fine. – Of course. The fitting rooms are over there.
GRAMMAR
Is the sweater too big or too small?
This skirt is too long. It These pants are too These shoes are too This shirt is too small.
doesn’t fit. short for him. big. They don’t fit. It isn’t big enough.
©2018 Berlitz Languages, Inc. Talk about sizes and make a purchase • Unit 29 | 141
1. Marcy is looking for a size 12 skirt. The one she’s looking at is a size 10.
The skirt she’s looking at is / .
2. Nicole is looking for a long dress. The one she’s looking at is 30 inches (76 cm) long.
The dress she’s looking at is / .
3. Peter is looking for a sweater in extra large. The one he’s looking at is a large.
The sweater he’s looking at is / .
Is it too big or not big enough?

Example: I don’t like this dress. It’s too short. (short enough / too short)
1. These shoes are . I need a size 10.

a. too small b. small enough
2. Billy isn’t for these pants. They’re too long.

a. too tall b. tall enough
3. I’m not buying this watch. It’s .

a. not expensive enough b. too expensive
4. These shorts fit. I think they’re .

a. big enough b. too big
I’ll take it!
– How does the dress fit?

– It’s perfect. I’ll take it.
– Great. How would you like to pay?
– Cash, please.
– Thank you. Here is your change and your receipt.
142 | Talk about sizes and make a purchase • Unit 29 ©2018 Berlitz Languages, Inc.
PERFORMANCE
Can you … talk about sizes and make a purchase?

You are in a department store, looking for some new clothes. Ask for your size and buy
something.
Notes:
ONLINE PRACTICE

within this unit): Getty Images, Cyrille Druart, Thomas ©2018 Berlitz Languages, Inc. All rights reserved.
Stefflbauer, Thomas Stefflbauer, Thomas Stefflbauer,
Thomas Stefflbauer, Corbis Images
©2018 Berlitz Languages, Inc. Talk about sizes and make a purchase • Unit 29 | 143
UNIT 30
Review
OBJECTIVES LADDER
Now you can …
Talk about sizes and make a purchase
Talk about prices
Ask for items in a store
Ask for and give directions for taking public transportation
Say where you are going and how
Ask for and give directions
Ask and say where places are
Make appointments
Arrange to meet someone

PRACTICE
GOAL 21
John is meeting me at the airport

1. I’m not meeting with our clients this week. Are you meeting with ?
a. him b. them c. they
2. This is Maggie’s notebook. Can you give it to , please?

a. she b. he c. her
3. Jeff and I are going to the new café for lunch. Would you like to come with ?
a. me b. them c. us
4. – Do you listen to the radio?

– Yes, I listen to at work.
a. him b. her c. it
5. I’m sorry. Are you speaking to ?

a. I b. my c. me
6. Mr. Bennett’s busy right now. Can you call this afternoon?
a. he b. him c. me
GOAL 22 57
Can we meet?
True False
1. Tom would like to meet with Sandy on Wednesday.
2. He would like to talk about a client.
3. Sandy is working on Wednesday.
4. Tom is busy on Thursday morning.
5. Sandy is free from 3:00 to 4:00 on Thursday afternoon.
6. Tom isn’t available at three o’clock.

GOAL 23
This is Greenville
This is Greenville. The train station is (1) the hotel and the café. There are two taxi
stands. There is one (2) the hotel and (3) at the train station. There is a
parking lot (4) the Garden Restaurant. The supermarket is (5) the
restaurant. The post office is (6) Main Street. The police station is (7)
the post office; it’s on Spring Street. There is a small park in Greenville. It’s (8) Main
Street and Park Avenue.
another one on the corner of on behind next to across from in front of between
GOAL 24 58
Directions to our house
Here’s how to get to our house. After the train station (1)
at the corner of Station Road and Chestnut Street,
(2) turn right at the light. (3) , then
turn left onto Grove Street. Go (4) two blocks, (5)
turn left onto Fairview Boulevard. Turn right (6)
. Our house is at 1212 Wilson Terrace. It’s the third
house (7) .

GOAL 25
How are you going to Boston?

1. How do you usually work?
a. get b. get to c. getting to
2. Simon’s off next week. He’s going vacation.

a. for b. in c. on
3. The Simpsons are the train to Boston.

a. taking b. take c. go by
4. The museum is only two blocks from here. We can go .

a. on walk b. on foot c. by walk
5. When we’re in another city, we usually by taxi.

a. are getting in b. go around c. get around
6. Ms. Fernandez to Houston tomorrow.

a. flies on plane b. is flying c. goes by plane
My notes

GOAL 26
Can I take the subway?

a.
How many stops is that?
b.
How do I get to the airport from here?
c.
Thanks a lot.
d.
Take the Orange Line to Rosslyn and then transfer to
the Blue Line.
e.
From Rosslyn, it’s only five stops. it’s not far.
f.
And where do I get off?
g.
You’re welcome.
h.
At Ronald Reagan Washington National Airport.
My notes

GOAL 27
Much, many, any, a lot of, a little, or a few?
1. How coffee do you usually drink a day?
2. I’m sorry. We don’t have aspirin, but there is a

pharmacy across the street.
3. How stamps would you like?
4. You’re buying ten T-shirts? That’s T-shirts!
5. Let’s go to another souvenir shop. This one only has

postcards.
6. We have some milk, but we don’t have . Can you

buy some?
7. I’m busy today, but I have time this afternoon. We

can meet then.
8. I see Jerry and Melissa, but there aren’t people in

the office this morning. Where are they?
GOAL 28
How much are the post cards?

1. How much does that handbag cost? a. It costs £70.
2. How much are these jeans? b. The gold one.
3. Which gloves would you like? c. The red ones.
4. Which watch is expensive? d. They are $45.99.

GOAL 29
How does it fit?
1. These trousers are too short. (long)

→ They aren’t .
2. This dress isn’t big enough. (small)
→ It’s .
3. Our daughter is too young for school. (old)
→ She for school.
4. Fred can’t buy the car. It isn’t cheap enough. (expensive)
→ The car for him.
5. They look small. Are those shoes the right size? (big)
→ Are they ?
YOUR TURN!
GOAL 21
Role A
Today is Monday, June 2nd. You’d like to have lunch or
dinner with a friend before you go on vacation.
You usually work from nine to five during the week, but
you are often free for lunch or dinner.

Look at your calendar, and then call your friend and ask
him / her out to lunch or dinner.

Role B
This is your calendar for June. Today is Monday, June
2nd. You work during the week from nine to five, but
you are often free for lunch or dinner.

Your phone is ringing. Answer it.
GOAL 22
Role A
You would like to see your accountant next week. Call and make an appointment.
Role B
You are an accountant. You are very busy next week. You are available at these times:
• Monday from 8:00 to 9:00
• Wednesday from 4:00 to 5:00
• Friday from 1:00 to 2:00.
My notes

GOAL 23
Tell a classmate where these places are near you.

• restaurant
• bank
• taxi stand
• hotel
• supermarket
GOAL 24
Role A
You are on Adams Lane. You would like to go to Bella’s
Restaurant. You don’t know the restaurant’s address,
but you know it’s near Adams Lane. Ask for directions.
Role B
You are on Adams Lane. Your house is near here. There
is a park on Woodland Avenue. There is a good
restaurant (Bella’s Restaurant) on Clark Street, next to
the museum.

GOAL 25
Ask where your friend is going on vacation and how he / she is getting there.
GOAL 26
Tell a colleague from another country how to get to your office from the train station or
airport using public transportation.
GOAL 27
Role A
You work at an airport souvenir shop. The shop has these things:
• a hundred postcards
• three sweatshirts
• no perfume
• a lot of chocolate
• a lot of magazines and newspapers
There is a customer in the shop now. Help him / her.
Role B
You are at an airport souvenir shop. You would like to buy some gifts for your friends and
family. You are looking for these things:
• postcards
• a sweatshirt
• perfume
• chocolate
• a magazine (to read on the plane)
Ask the sales clerk for help.

GOAL 28
You are going to another country. You would like to know some prices. Write your questions,
and then ask them.
1.
cheap or expensive?
2. How much
cost?
3. How much ?
4. ?
5. ?
6. ?
GOAL 29
Role A
You are a customer in a clothes shop. You are looking for these things:
• a brown or black sweater, size M
• a blue or red dress, size 12
Ask the sales clerk about the sweater and the dress. Ask about the size and the price. Try
them on and buy them, if you like them.
My notes

Role B
You work in a clothes shop. A customer is in the shop. Help him / her. You are out of red and
blue dresses in size 8 and size 12. You have these sweaters and dresses:
sizes colors price

Sweaters S, M, L blue, black, green $75
Dresses 6, 8, 10, 12 black, blue, gray, red $120

within this unit): Berlitz, Berlitz, Berlitz, Berlitz, Berlitz, Berlitz, ©2018 Berlitz Languages, Inc. All rights reserved.
Berlitz

UNIT 31
Compare items and make a purchase

suit to take all the major Comparatives with -er ... than and more /
formal wear credit cards less ... than.
casual wear thing
comfortable percentage
better (than) goods
bad services
worse (than) tax
Do you take credit GST (Goods and
cards? Services Tax)
Which credit cards do VAT (Value Added Tax)
you take? sales tax
major credit cards to include
to add
WARM-UP
156 | Compare items and make a purchase • Unit 31 ©2018 Berlitz Languages, Inc.
GRAMMAR
Which ones are cheaper?
long longer
short shorter
expensive
big bigger
more comfortable
small → smaller than... than...
less interesting
cheap cheaper
boring
old older
young younger
good better
→ than...
bad worse
– These gloves are cheaper than those. The dress is more expensive than the skirt.
– Yes, but those are better than these. The T-shirt is less expensive than the sweater.
Do you have this coat in a smaller size?
Example: I’d like to try a larger pair. These are too small. (large)
1. These pants fit great. They’re a lot than those. (short)
2. This store is than the one we usually go to. (cheap)
3. This blouse fits than the first one. (bad)
4. Take this map. It’s than that one, and it’s a price, too. (big / good)
more or less?
1. I like these shoes. They’re comfortable than those.
2. Silver is expensive than gold.
3. Jill only shops in small stores. They’re interesting than department stores.
©2018 Berlitz Languages, Inc. Compare items and make a purchase • Unit 31 | 157
Is it more expensive?
1. The blouse is a little too big. But the clerk has a size.
The customer would like a skirt.
2. The Office Exchange is on Walnut Street. That’s for the man.

The store is , but it’s .
3. John thinks Stella is than Antonio’s. Stella isn’t , but it’s

than Antonio’s.
I’ll take it!
– How are the shoes?

– They’re very comfortable. I’ll take them.
– And how would you like to pay?
– With a credit card, please.
– We take all the major credit cards.
My notes
Culture Corner
Does the price include tax?

In Australia and New Zealand, the price of many
things people buy includes the GST (Goods and
Services Tax). In the UK, the price includes the VAT
(Value Added Tax).
But in Canada and the US, the price doesn’t include a

tax. There, many places add a tax (GST in Canada or
sales tax in the US) when you buy an item. The
percentage (%) they add can change from city to city
or state to state.
My notes
©2018 Berlitz Languages, Inc. Compare items and make a purchase • Unit 31 | 159
PERFORMANCE
Can you … compare items and make a purchase?

Compare suits in a clothing store in New York and make a purchase.
Notes:
ONLINE PRACTICE

within this unit): iStockphoto, Corbis Images, Berlitz ©2018 Berlitz Languages, Inc. All rights reserved.
UNIT 32
Make a phone call

to ring Can you hold, please? Infinitive of purpose: to + verb. For

to pick up (the phone) Just a (minute / moment). example: I’m calling to cancel an
to dial to put … on hold appointment.
to hang up to be on hold I want (to) (= would like); I need to (= have
to)
What (do / does) … do to put … through
when …? Telephone expressions
Why (not)?
to answer (the phone) because
(May / Can) I speak to …? to schedule
(phone) line to cancel
on the line to reschedule
on another line to confirm
free (line) You have the wrong
busy (line) number.
May I ask who’s calling? Sorry about that.
WARM-UP
The phone is ringing. Mark He answers the phone. / Mark finishes the call and
Wilson picks up the phone. He’s taking the call. hangs up (the phone).
©2018 Berlitz Languages, Inc. Make a phone call • Unit 32 | 161

This is Ed Taylor
Hello. This is Edward Taylor.

saying who you are → Hello, Janet. This is Ed Taylor.
Hi, Janet. This is Ed.
May I speak to Mr. Bennett, please?

saying who you’d like to talk to → Can I speak to Charles?
Is Chuck in?
Just one moment, Mr. Taylor.

asking the caller to wait → Of course, Mr. Taylor. Just a moment.
Sure, Ed. Just a second.
Who’s calling, please?
– Good morning, ArTex – Sam Hayes.

Enterprises. Christine Baker – Mr. Hayes, this is Christine in
speaking. reception. John Morris is on
– I’d like to speak to Mr. Hayes, the line for you.
please. – Thank you, Christine. Put
– May I ask who’s calling? him through.
– My name is John Morris. – Mr. Morris? Thank you for
– Just a moment, Mr. Morris. holding. I can put you
through to Mr. Hayes now.
162 | Make a phone call • Unit 32 ©2018 Berlitz Languages, Inc.

GRAMMAR
I need to cancel our appointment
I’m calling to confirm our appointment.

I want to change / reschedule the time.
I need to cancel my trip.
Why are they calling?
1. Brad to the meeting.
2. Sylvia to her appointment.
3. Martin to his appointment.

1.
2.
3.
Wrong number
– Hi, I’d like to speak to Mike, please. – Hello?

– Mike who? – Hello, is this the Middleton Public Library?
– Is this 555-9568? – I’m sorry. You have the wrong number.
– No, it’s 555-9586. – I’m sorry.
– Sorry. Wrong number. – No problem. Goodbye.
©2018 Berlitz Languages, Inc. Make a phone call • Unit 32 | 163

PERFORMANCE
Can you … make a phone call?

Call your client to reschedule your meeting.
Notes:
ONLINE PRACTICE

within this unit): Thomas Stefflbauer, Thomas Stefflbauer, ©2018 Berlitz Languages, Inc. All rights reserved.
Thomas Stefflbauer, Getty Images, Getty Images
164 | Make a phone call • Unit 32 ©2018 Berlitz Languages, Inc.

UNIT 33
Leave and take a message

to leave a message to tell … to … to (ask / tell) … (not) to …

out of the office to tell … (that) … Polite requests with Could …?
away (from one’s desk) to take a message
out of town to call … back
(can’t) take the call to give … a message
to ask … to …
WARM-UP
Could I leave a message for her?

Please ask her to call me back at …
Please tell her that I have to reschedule our
appointment.
My notes
©2018 Berlitz Languages, Inc. Leave and take a message • Unit 33 | 165
GRAMMAR
Eva? She’s away from her desk
not available
out (of the office)
in a meeting
at the moment. take your call.
Eva is on another line She can't
right now. come to the phone.
not in (the office)
at lunch
away from her desk
not in
out
this week.
She's not here
today.
away
out of town
– Hello. This is Brian Morgan from GBH. I’d like to speak to Marcia Powers, please.
– I’m sorry, Mr. Morgan. Marcia isn’t available right now. Would you like to leave a
message?
her to call me at my office.

Ask
him to phone me this afternoon.
Tell
them to meet me at the station at 5:00.
her (that) the meeting is canceled.

Tell him (that) I'd like to reschedule our trip.
them (that) I can't leave before 7:00.
– Hi, Paul. Is Richard in? – May I speak to Janet Evans?

– No, I’m sorry, Amanda, he’s out with – She’s on another line. May I help you?
a client. May I take a message? – This is Linda Ross. I have a 2:00 appointment with
– Please ask him to call me. her. Would you tell her that I have to cancel it?
166 | Leave and take a message • Unit 33 ©2018 Berlitz Languages, Inc.
LISTENING 65
Please ask her to call me back
Lisa,
(1) called at 11:30. He can’t (2) you on (3) . He wants to (4)
. His cell phone number is (5) . He wants you to call him (6) .

GRAMMAR
Could you spell your name, please?

Can I have your name?
Can you spell that for me?
Can you give him a message?
Can you tell him I called?
Can you ask her to call me?
Could I have your name?

Could you spell that for me?
Could you give him a message?
Could you tell him I called?
Could you ask her to call me?
My notes
©2018 Berlitz Languages, Inc. Leave and take a message • Unit 33 | 167
PERFORMANCE
Can you … leave and take a message?

Call a customer and leave a message.
Notes:
ONLINE PRACTICE

within this unit): Getty Images, Berlitz, Berlitz ©2018 Berlitz Languages, Inc. All rights reserved.
168 | Leave and take a message • Unit 33 ©2018 Berlitz Languages, Inc.
UNIT 34
Give someone a message

to miss a call while … (was / were) Simple past tense (irregular) with to be. For
yesterday out example: Yes, I was. No, you weren't.
the day before Who called? Simple past tense (irregular) with to do. For
yesterday When did … (call)? example: Yes, I did. No, you didn't.
last (week / month / What did … (want)? Simple past tense (regular verbs) with -ed. For
year) to return (a call) example: I missed your call yesterday.
Where (was / were) …?
WARM-UP
My notes
©2018 Berlitz Languages, Inc. Give someone a message • Unit 34 | 169

Yesterday was the 9th
Today is Thursday, October 10th. October 2nd was last week.

Yesterday was Wednesday, the 9th. Last month was September.
The day before yesterday was Tuesday. My 35th birthday was last year.
TODAY YESTERDAY
Where are you? → Where were you?

I am in New York. → I was in New York.
I’m not in Boston. I wasn’t in Boston.
– Was Nathalie out of town yesterday? – Were you in the office last week?
– Yes, she was. She was in Paris. Our – No, I was on vacation. My family and I
new client has offices there. were at my parent’s home in
Vancouver.
170 | Give someone a message • Unit 34 ©2018 Berlitz Languages, Inc.

LISTENING 66
Where were you yesterday?

1. Bill was yesterday.
a. in the office b. away
2. He was in .
a. town b. Houston
3. He with Mr. Peterson.

a. was b. is
4. Bill and Mr. Peterson were at .

a. a restaurant b. a client’s office
5. They were there from to .

a. 10:00 a.m. / 8:00 p.m. b. 8:00 a.m. / 10:00 p.m.
6. They’re going back next .

a. month b. week
Any messages?
Greg was out of the office from 10:00 a.m. to 2:00 p.m.
Between 10:00 a.m. and 2:00 p.m., three people called.
→ Three people called while he was out.

→ He missed three calls.
©2018 Berlitz Languages, Inc. Give someone a message • Unit 34 | 171

– Any messages? – Any calls while I was out? – Amy called.
– Yes, Jack called – Pat called you back. – What did she want?
about half an hour ago. – Great. I can call her now. – She’d like to see you next
week.
PERFORMANCE
Can you … give someone a message?

A client called for your boss. Give your boss the message.
Notes:
ONLINE PRACTICE

within this unit): iStockphoto, Cyrille Druart, Getty Images ©2018 Berlitz Languages, Inc. All rights reserved.
172 | Give someone a message • Unit 34 ©2018 Berlitz Languages, Inc.

UNIT 35
Return a call
I’m sorry I missed your Thanks for calling me Simple past tense (regular verbs) with -ed (cont.)
call. back. Telephone expressions
I’m returning your call. unavailable
Thanks for returning Why don’t we say (2:00
my call. p.m. on Tuesday)?
WARM-UP
I’m sorry I missed your call. I was in a meeting all morning
My notes
©2018 Berlitz Languages, Inc. Return a call • Unit 35 | 173

GRAMMAR
What did you do?
I called him. I call him.

You returned my call. You return my call.
He missed a call. He miss any calls.
didn’t
She answered the phone. She answer the phone.
We scheduled an appointment. We schedule any appointments.
They canceled the meeting. They cancel the meeting.
– Who called? – Who scheduled the appointment? – Who canceled the meeting?
– Janice did. – Mr. and Mrs. Parker did. – You did.
What did they do?
Example: – When did Bill work? – He worked yesterday. (work)

1. – What Janet yesterday? – She her clients’ calls. (do / return)
2. – How many people you last week? – I twenty people. (call)
3. – you my question? – No, I . (answer)
4. – Who the meeting? – Scott . (cancel)
5. – Who Mr. Barber to? – He to his wife. (talk)
6. – I any calls? – Yes, you five calls. (miss)
My notes
174 | Return a call • Unit 35 ©2018 Berlitz Languages, Inc.

READING
Thanks for returning my call
– Lisa Williams.
– Hello, Lisa. This is Omar Brown, from VGAS
International. I’m sorry I missed your call
yesterday. I was out of town.
– Oh, hello Omar. Thanks for returning my call. I’m
sorry, but could we reschedule our meeting? I’m
not available next week
– Sure, that’s not a problem. How about the week
after?
– I’m free on Tuesday and Wednesday afternoon.
– All right. Why don’t we say Tuesday at 2:00?
– Perfect. See you on Tuesday, Omar.
– See you then. Goodbye.

Sorry I missed your call
A. Steven Mark’s B. Ken Sullivan C. Susan just to

call yesterday because he Mike Madsen this morning. the CEO of GenTek. She
out of the office. Mr. Madsen at the him the project
Mark to talk to him new sales software last documents.
about a new sales strategy. week. He a
presentation for next
Monday, and he
Ken to join them.
©2018 Berlitz Languages, Inc. Return a call • Unit 35 | 175

PERFORMANCE
Can you … return a call?

You missed a call from a customer. Call him / her back.
Notes:
ONLINE PRACTICE

within this unit): Getty Images, Berlitz, Age Fotostock, Age ©2018 Berlitz Languages, Inc. All rights reserved.
Fotostock, Age Fotostock
176 | Return a call • Unit 35 ©2018 Berlitz Languages, Inc.

UNIT 36
Describe the weather

sunny What’s the temperature? What’s the weather like?

rainy high (= maximum) It’s (sunny).
snowy low (= minimum) The temperature is …
weather the (high / low)
cloudy (temperature)
windy minus … degrees
to rain How (hot / cold) …?
raining How’s the weather in …?
to snow How (is / was) the
snowing weather?
hot weather report
cold weather forecast
warm What does it say?
cool It says …
degrees (°C / °F) They say …
WARM-UP
The weather is …
©2018 Berlitz Languages, Inc. Describe the weather • Unit 36 | 177

GRAMMAR
What’s the weather like today?
It’s raining. It’s snowing. It’s sunny.
It’s windy. It’s cloudy.
– What’s the weather – Look outside. Is it raining? – What’s the weather like here
like today? – No, it’s not raining. in March?
– It’s sunny. It’s snowing. – It’s usually rainy and windy.
Tip! rainy / snowy = usual weather

→ April is a rainy month.
→ January is a snowy month.
raining / snowing = weather now

→ It’s raining / snowing now.
178 | Describe the weather • Unit 36 ©2018 Berlitz Languages, Inc.

How’s the weather?
– It’s hot today. – How cold is it? It’s 65° today.

– How hot is it? – It’s very cold. Yesterday’s high (temperature) was 75°.
– It’s 98°F. / It’s 37°C. It’s 14°F. / It’s -10°C. Yesterday’s low was 55°.
Tip! °F = degrees Fahrenheit

°C = degrees Celsius
-5°= minus five degrees / five degrees below (zero)
LISTENING 70
How hot is it?
1. Today, the weather in Toronto is and . The temperature is .
2. In Orlando, the temperature is today. The weather is and .

READING
And now for the weather …
Good morning to all our listeners! It’s a beautiful

summer day here in Millersville. The sun is shining
and the sky is blue. There is no rain in the forecast.
The temperature is a warm seventy-five degrees right
now, with a high of eighty-five degrees later this
afternoon. The forecast for the weekend looks nice,
too. That’s our weather for today. Have a great day.
My notes
180 | Describe the weather • Unit 36 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … describe the weather?

Describe the weather from your last vacation.
Notes:
ONLINE PRACTICE

within this unit): Cyrille Druart, Thomas Stefflbauer, Thomas ©2018 Berlitz Languages, Inc. All rights reserved.
Thomas Stefflbauer, Berlitz, Age Fotostock

UNIT 37
Say what you like to do

spring in the (rain / snow) Time expressions. For example: in +

summer to golf season.
fall / autumn to ski too, not either
winter to swim
to play (tennis / soccer to run
(football UK) / golf) to go (skiing / (ice)
sport skating / snowboarding)
to like to … to go (running /
What do you like to do? swimming / sailing)
too (= also)
WARM-UP
What’s your favorite season?
– When do you go on vacation? – I don’t like winter.

– I always go on vacation in summer. It’s my favorite – Why not?
season. – It’s cold, cloudy, and gray.
182 | Say what you like to do • Unit 37 ©2018 Berlitz Languages, Inc.
What do you like to do …
… in winter? … in spring and summer?
go skiing go (ice) skating play tennis play soccer (US) play golf
/ football (UK)
go snowboarding go running go swimming go sailing
GRAMMAR
I don’t like football, either
– I like to ski. – I don’t like football. – I’m not playing tennis this
– I like to ski, too. / I do, – I don’t like it, either. / I weekend.
too. don’t, either. – I’m not, either.
My notes
©2018 Berlitz Languages, Inc. Say what you like to do • Unit 37 | 183
I do, too!
Examples: Peter likes to go swimming. (Jane +) → Jane does, too.

Kim isn’t playing soccer. (I −) → I’m not, either.
1. I didn’t go skiing last winter. (Paul −)
→
2. The Watsons are going to Athens in spring. (the Fishers +)

→
3. Mark doesn’t like to play golf. (Beth −)

→
4. We don’t travel much in the winter. (we −)

→
5. Sandra likes hot and sunny weather. (her children +)

→
6. Henry is not running this weekend. (I −)

→
My notes
184 | Say what you like to do • Unit 37 ©2018 Berlitz Languages, Inc.
PERFORMANCE
Can you … say what you like to do?

Tell your colleague what you like to do on weekends.
Notes:
ONLINE PRACTICE

within this unit): Age Fotostock, Thomas Stefflbauer, ©2018 Berlitz Languages, Inc. All rights reserved.
Thomas Stefflbauer, Thomas Stefflbauer
©2018 Berlitz Languages, Inc. Say what you like to do • Unit 37 | 185
UNIT 38
Make plans to go out

to go out That’s too bad. to go to …

to make plans to stay home to go for …
in the (mountains / ocean / to go out to eat to go + -ing
country(side)) to go to (the movies
to go for a (drive / walk / (cinema UK) / a concert / a
bike ride / picnic) play)
I’d love to! to go dancing
I’m sorry. I can’t. instead
WARM-UP
My notes
186 | Make plans to go out • Unit 38 ©2018 Berlitz Languages, Inc.

Do you want to go for a walk?
go for a drive go for a walk go for a bike ride
go out to eat go dancing
– What do you want to do this weekend? – Do you want to go dancing tonight?

– Let’s go for a drive in the countryside. – OK. Let’s call Eva and Bill. They like to dance.
Do you like tennis?
– Do you like sailing? – Do you like tennis?

– Yes, I do, very much. – Yes, I do.
– Would you like to go sailing with me on – Would you like to go to a tennis match on
Saturday? Saturday?
– I’d love to! – I’m sorry. I can’t. I’m busy on Saturday.
– Great. – That’s too bad.
©2018 Berlitz Languages, Inc. Make plans to go out • Unit 38 | 187

Let’s go out to eat

A.
1. What did the man want to do?
2. Why aren’t they doing that?
3. What are they doing instead?
B.
1. What did the woman want to do?
C.
1. What did the woman want to do?
My notes
188 | Make plans to go out • Unit 38 ©2018 Berlitz Languages, Inc.

PERFORMANCE
Can you … make plans to go out?

Call your friend and make plans to go out on Sunday.
Notes:
ONLINE PRACTICE

within this unit): Age Fotostock, iStockphoto, iStockphoto, ©2018 Berlitz Languages, Inc. All rights reserved.
iStockphoto, iStockphoto, iStockphoto
©2018 Berlitz Languages, Inc. Make plans to go out • Unit 38 | 189

UNIT 39
Describe plans
Nothing is open. ski resort Time expressions. For Indefinite pronouns.

Everything is closed. amusement park example: in + (number) For example: anything,
There’s nothing to do. to go away for the hour(s); for + (number) something, nothing,
weekend day(s). everything.
beach
WARM-UP
GRAMMAR
There’s nothing to do!
Yes, I’m doing something with Paul and Melissa.

Are you doing anything tomorrow?
No, I’m not doing anything.
Nothing. How about you?

What are you doing Friday night?
I’m not doing anything.
I can’t. Everything is closed.

Are you going shopping tomorrow?
No, I’m not. Nothing is open.
190 | Describe plans • Unit 39 ©2018 Berlitz Languages, Inc.

– Are you doing anything Friday night? – Would you like to do something this weekend?
– No, I’m not doing anything. Why? – That would be great. What do you want to do?
– Would you like to go to a concert with – How about a visit to the new art museum?
me? – Sounds great!
– I’d love to.

– Let’s go shopping. – I have nothing to do this weekend.
– We can’t. Everything is closed today. – Would you like to do something with us?
– I’d like to do something. – Sure. What do you want to do?
– OK. Let’s go for a bike ride. – Let’s go dancing.
What are you doing this weekend?

1. Are you doing tomorrow?
a. anything b. nothing
2. Isn’t there interesting on TV?

a. something b. anything
3. Why don’t we do tonight?

a. something b. nothing
4. is open at this hour.

a. Nothing b. Something
5. There’s good playing at the Prince Theater.

a. anything b. something
6. There’s to do!
a. anything b. nothing
My notes
©2018 Berlitz Languages, Inc. Describe plans • Unit 39 | 191

We’re leaving in four days!
Let’s go to a ski resort! I’d like to go to an Why don’t we go to the

amusement park. beach?
We’re leaving in four days.

Today is Monday. We’re leaving Friday. → We’re coming back on Sunday.
We’re staying there for two nights.
– Are you going away for the weekend? – Did you hear? Nancy is in town.
– Yes, we’re going to Elkton Ski Resort. – Really? How long is she staying?
– When are you leaving? – Just a few days. She’s going home on Sunday.
– We’re leaving in a few hours. – Let’s take her out to dinner tomorrow night.
My notes

LISTENING 74 • 75
We’re going away for a few days
A.
1. Where is Tina going?
2. When is she leaving?
3. How is the weather in the mountains?
B.
1. Where is Steve going?
2. Is he coming back tomorrow?
3. Why isn’t he staying longer?
My notes
©2018 Berlitz Languages, Inc. Describe plans • Unit 39 | 193

PERFORMANCE
Can you … describe plans?

Describe your vacation plans for next week to your colleague.
Notes:
ONLINE PRACTICE

within this unit): Berlitz, Age Fotostock, Age Fotostock, Age ©2018 Berlitz Languages, Inc. All rights reserved.
Fotostock

UNIT 40
Review
OBJECTIVES LADDER
Now you can …
Describe plans
Make plans to go out
Say what you like to do
Describe the weather
Return a call
Give someone a message
Leave and take a message
Make a phone call
Compare items and make a purchase

PRACTICE
GOAL 31
Tom (on the left) is The shirt is The Millers have four
Mike and the trousers. (expensive) children. The Peñas have
Harry. (tall). two. The Miller family is
the Peña
family. (large).
I like the movie, but the Shopping on the weekend is

book is better. The book is shopping
the movie. during the week. (bad).
(interesting).

GOAL 32
1. I need to cancel our meeting a. is on the line.
2. I want to make b. an appointment to see Dr. Carruthers.
3. I’m calling c. because I’m going out of town.
4. David, pick up the phone. Ms. Tucker d. the wrong number.
5. Mr. Bradford is on another line. Can e. you hold, please?
6. No, this isn’t the museum. You have f. to confirm our appointment.
7. May I ask g. who’s calling?
GOAL 33
Mr. Sato: Hello. May I (1) to Elena, please?

Receptionist: I’m sorry. She’s not here right now.
Mr. Sato: Could I (2) her a message?
Receptionist: Sure. May I (3) your name?
Mr. Sato: Junichi Sato.
Receptionist: Junichi Sato. And the message?
Mr. Sato: Please (4) her I can’t meet her on Friday. I need to (5) .
Receptionist: OK. Does she have your number?
Mr. Sato: Yes, she does. She can (6) me at work.
Receptionist: All right, I’ll (7) her the message, Mr. Sato.
Mr. Sato: Thank you. Bye.
call tell speak reschedule give have leave

GOAL 34
1. Gary is in Toronto this week. → He last week, too.

2. Are you off tomorrow? → yesterday?
3. I’m not in the office today. → office yesterday.
4. The receptionist usually picks up the phone. → This morning, Mr. Blake the
phone.
5. Alex calls his parents every weekend. → He last weekend.
6. Who does she want to talk to? → ?
7. Do you answer questions? → Linda’s question?
GOAL 35
1. Thanks for me back.

a. call b. calling c. called
2. Ms. Matthews called. She her appointment from Tuesday to Thursday.

a. reschedules b. to reschedule c. rescheduled
3. We see you but we didn’t have time.

a. want b. wanted c. wanted to
4. you return Mr. Merriweather’s call?

a. Did b. Do c. Were
5. Ed twelve hours yesterday!

a. works b. worked c. worked to
My notes

GOAL 36 76
1. The temperature in Vienna is .
a. 0°C b. 0°F
2. In the morning, it was degrees.

a. 10 b. -10
3. During the day, the weather was cold and .

a. snowy b. sunny
4. In Seattle, the weather is .

a. cooler b. warmer
5. Right now, it is cloudy and .

a. rainy b. windy
6. The temperature is .
a. 15°F b. 50°F
GOAL 37
1. What do you like to do winter?

a. at b. for c. in
2. We always in January.
a. go skiing b. go to ski c. skiing
3. Do you like ?
a. swim b. to swim c. to go swim
4. – I like ice skating.;– , too.

a. I do b. I don’t c. I am
5. – I’m not going running this evening.;– .

a. I am, too b. I don’t, either c. I’m not, either

GOAL 38
go, go for, go out, or go to?
go go for go out go to
1. Do you want to a drive?
2. I’d like to a walk.
3. Who wants to dancing?
4. Would you like to the movies?
5. Let’s to eat tonight.
GOAL 39
1. When are you going to Paris? a. I’d love to, but I have nothing to wear!
2. How long are you staying there? b. In two weeks.
3. What are you doing? c. Sure! What do you want to do?
4. Do you want to go dancing? d. No. It’s a holiday. Everything is closed.
5. Can we go shopping on Monday? e. I’m not doing anything.
6. Would you like to do something this f. For five days.

weekend?
My notes

YOUR TURN!
GOAL 31
Role A
You would like to buy a new watch. You see a gold
watch and a silver watch you like. Ask the sales clerk
about the watches. Compare them and then buy one.
Role B
You work at a store that sells watches. A customer is
looking at a gold watch and a silver watch. Help the
customer compare the watches.
GOAL 32
Role A
You are an architect at a large European company. You are going to London on September
20th. You are staying there for three days. You have appointments in the morning on
September 20th, 21st, and 22nd. You would like to see your client, David Carter, at Emblem
PLC on September 21st in the afternoon.
Call his office and make an appointment.

Role B
You work at Emblem PLC in London. You are an
assistant to the sales director. The sales director,
David Carter, is in a meeting now, but you have his
schedule.
Mr. Carter’s phone is ringing. Answer it.
GOAL 33
Role A
You are a sales rep for BioMed Labs. You want to speak with a client, Dr. Walker, today. Your
cell phone number is 312-555-0107.
Call his office.
Role B
You are the receptionist at Dr. Walker’s office. You take messages and make appointments
for Dr. Walker. Dr. Walker is in a meeting now, and he is leaving the office after the meeting.
He’s back in the office tomorrow.
The phone is ringing. Answer it.
GOAL 34
Role A
You were in a meeting from 10:00 to 11:00. A colleague answered your phone while you
were in the meeting. Ask if there are any messages.

Role B
Your colleague was in a meeting from 10:00 to 11:00. You answered your colleague’s phone
while he / she was in the meeting. Give your colleague these messages:
• 10:15 Mr. Buchanan / call him back / 302-555-0181
• 10:40 Mike / canceled lunch / needs to see dentist
• 10:55 Clarissa Weber / appointment / 555-0159
GOAL 35
Role A
You want to go out to lunch with a friend this week. You called, but your friend’s phone was
on voicemail. You didn’t leave a message.
Role B
You were on the subway and didn’t hear your phone ring. You see there was a call from your
friend, but he / she didn’t leave a message.
Call your friend back.
GOAL 36
Ask your teacher / a classmate what the weather is like in his / her country in January or in
June. Compare that country’s weather with the weather in your country.

GOAL 37
Role A
Ask your classmate what he / she likes to do in summer.
Role B
Ask your classmate what he / she likes to do in winter.
GOAL 38
Role A
It’s spring and the weather today is rainy and cool. You looked at the weather report for the
weekend: rainy on Saturday, but warm and sunny on Sunday. On Saturday, you’d like to go to
the movies or go out to eat. On Sunday, you want to go biking.
Role B
It’s spring and the weather today is rainy and cool. You would like to go out with your friend
this weekend, but you don’t like rainy weather. Call your friend. Ask what he / she is doing
this weekend and make plans.
GOAL 39
You are going away for the weekend. Tell the class what your plans are.

iStockphoto, iStockphoto, Thomas Stefflbauer, Thomas
Stefflbauer, Berlitz
AUDIO SCRIPT
Unit 2. Give your name

1
– Hello. My name is Kevin Davis.
– I’m Patricia Jackson. Nice to meet you.
– Nice to meet you, too, Ms. Jackson.
– Where are you from?
– I’m from Boston. And you?
– I’m from Orlando.
2
– Hi, my name is Alicia Cordero.
– Cordero. How do you spell that?
– C-O-R-D-E-R-O.
3
– What’s your last name, please?
– Fitzgerald.
– Is that F-I-T-Z-G-E-R-A-L-D?
4
– Is your last name Okamura?
– No, it’s Okumura. O-K-U-M-U-R-A.
– Oh, thank you.
5
– Is your first name Sebastian?
– No, it’s my last name.
– How do you spell it?
– S-E-B-A-S-T-I-A-N.
6
– How do you spell your first name?
– It’s Y-O-L-A-N-D-E. Yolande.
7
– Your last name is Likhatchev, right?
– How do you spell it?
– L-I-K-H-A-T-C-H-E-V.
Unit 3. Give your phone number

8
– Hello. This is 212-555-6891. Please leave a message.
– Hi, Linda. This is Charles Brady. Please call me back. My number is
908-555-7784. Thank you. Bye.
9
– This is Thompson Limited. Please leave your name and number. Thank you.
– Hello, this is Mr. Tanaka from GenTek. My number is 312-555-8607. Please call
me back. Thank you. Good-bye.
Unit 6. Describe people

10
– I have short curly brown hair. My eyes are brown.
©2018 Berlitz Languages, Inc. Audio Script | A-1

11
– I have a beard and long, brown hair.
12
– I have short, blond hair and green eyes.
13
– I have short, straight hair and glasses. And I have a mustache.
Unit 7. Ask for and give personal details

14
– What does your daughter look like?
– She has blond hair and green eyes. She’s very pretty.
– Is she tall or short?
– She’s tall.
– And how old is she?
– She’s young. She’s 21 years old.
15
– What does your friend Mark look like?
– He’s tall, and he has black hair and brown eyes.
– How old is he?
– He’s my age, 36.
– Is he married?
– Yes, and he has two children.
Unit 10. Review

16
– Welcome. You have three new messages in your voicemail box. Message 1.
– Hello, Mr. Bennett. This is Jackson Wright at Rink Ltd. Please call me back at
my office. My number is 555-0187, extension 8861. Thank you.
– Message 2.
– Hi Ann, this is Ruth. Give me a call at home when you get in. My number is area
code 914-555-0127. Bye!
– Message 3.
– Michael, Fred here. Call me back on my cell phone as soon as possible. The
number is 202-555-0112.
17
– Number 1.
– It’s 251 East 53rd Street, New York, New York.
– Number 2.
– Ruth’s email address? Just a moment. Here it is: r underscore carlton at
usanet dot com.
– Number 3.
– Do you have my work email address? It’s ben dot rivers at epac dot org.
– Number 4.
– Yes, they have a German website. Go to www dot goodshop dot com slash de.
Unit 12. Describe your office

18
– The map is under the clock.
19
– The pens are on the desk.
A-2 | Audio Script ©2018 Berlitz Languages, Inc.

20
– The lamp is on the wall.
21
– The printer is on the floor.
22
– The picture is next to the map.
23
– The cell phone is in the drawer.
Unit 14. Say what people are doing

24
– What is Mike doing?
– He’s eating lunch.
25
– What are you doing, Isabelle?
– I’m reading the newspaper.
– Which newspaper is it?
– It’s The Guardian. It’s a British newspaper.
26
– Where are your children, David?
– They’re in their room.
– What are they doing?
– I think they’re watching TV.
27
– What is Karen doing?
– She’s on the phone. She’s speaking to a customer.
Unit 15. Tell the time

28
– What time is it, Lynn?
– It’s 12:20. Almost lunch time.
– Great. What are we having?
29
– Excuse me. Do you have the time?
– Sorry?
– What time is it, please?
– Oh, it’s 3:15.
– Thank you very much.
30
– Excuse me. What time is it?
– I’m sorry. I don’t have a watch.
– Thanks anyway.
– Wait! There’s a clock on that building over there. Let’s see. It’s ten thirty-five.
– Thank you.
31
– This is the office of Dr. James Langley. Please leave a message.
– Hello, this is Arlene Simms. It’s just after 8:00 on Monday morning. My number
is 555-8926. Please call me back as soon as possible.
32
– Is it time to go?

– No, not yet. It’s only six forty-five.
– Oh, we still have half an hour then.
Unit 18. Say what you do every week

33
– I’d like to speak with the director, please.
– I’m sorry, he doesn’t get here until 8:30, but he’s meeting a client today.
– What time does he go home?
– He usually goes home at 6:00 p.m.
– OK.
34
– That’s a nice photo. Is that your wife?
– Thank you; yes, it’s my wife, Sandra.
– What does she do?
– She’s a sales rep for a computer company.
– Does she work long hours?
– No, she works eight hours a day, five days a week.
35
– Do you and your wife have time for lunch this weekend?
– I do, but my wife works from 6:00 a.m. to 6:00 p.m. on Saturdays and Sundays.
– What does she do?
– She’s a doctor. She works at Jefferson Hospital downtown.
Unit 20. Review

36
– What kind of soup do you have?
– We have vegetable soup, tomato soup, and clam chowder.
– Which do you recommend?
– The clam chowder is my favorite.
– … ready to order?
– What is the fish of the day?
– It’s grilled salmon in white wine sauce.
– I’d like that, please. What does it come with?
– It comes with vegetables and French fries or rice.
– Ok—vegetables and rice, please.
– Would you like a salad with your meal? The house salad is delicious.
– OK.
– Would you like ranch dressing with that?
– No, I’d like Italian dressing.
– And to drink?
– A bottle of mineral water, please.
37
– What do you do, Marina?
– I’m a computer programmer.
– What company do you work for?
– I work for Peachtree Computers.
– Do you work in a factory?
– No, I work in an office.
– What languages do you speak?

– I speak French and Spanish—and English, of course!
– Do you speak German?
– No, I don’t.
Unit 22. Make appointments

38
– Good afternoon. Rick Morgan speaking.
– Hi, Rick. This is Carla from Sales.
– Hi, Carla. What can I do for you?
– I’d like to talk to you about our new sales strategy. Are you available Thursday
or Friday?
– Just a moment. Yes. How about Thursday at ten o’clock?
– That’s perfect. Let’s meet in my office.
– Sounds good. See you then.
39
– Good morning. Fairview Clinic. This is Melissa. How may I help you?
– Hi, Melissa. This is Lee Simpson. I’d like to make an appointment with Dr.
Miller.
– Certainly, Mr. Simpson. Dr. Miller’s next available appointment is Wednesday
the 23rd at 9:00 a.m. Is that all right?
– Wednesday, the 23rd at nine o’clock? Yes, that’s fine. Thank you.
– You’re welcome. Good-bye.
40
– Good morning. Taylor & Clemens. This is Martin. May I help you?
– Good morning. This is Allison Stewart. I’d like to make an appointment with Mr.
Taylor.
– Yes, Ms. Stewart. Mr. Taylor’s next available appointment is Monday the 15th
at 3:00 p.m. Is that good for you?
– No, I’m not free that day.
– Let’s see. How about Tuesday the 16th at ten o’clock?
– That’s perfect. Thank you very much.
– You’re welcome. Good-bye.
41
– Good afternoon. Kevin Garner speaking.
– Hi, Kevin. This is Tracy from Marketing.
– Hi, Tracy. What can I do for you?
– I’d like to talk to you about a new project. Are you available next week?
– Next week? Just a moment. How about Wednesday at nine o’clock?
– That would be great. Let’s meet in my office, OK?
– Sounds good. See you then.
Unit 23. Ask and say where places are

42
– Excuse me. Where is the Lone Star Restaurant?
– It’s on the corner of Pacific and State Streets, behind the Plaza Hotel.
43
– Is there a taxi stand around here?
– I think there’s one in front of the train station.

44
– Is the Stanton Hotel far from here?
– Yes, it is. It’s near the airport.
– I see. Is there another hotel around here?
– Yes, there’s the Madison Hotel on Market Street.
45
– Excuse me. Is there a bookstore near here?
– Yes, next to the supermarket on Main Street.
46
– Excuse me. I’m looking for the art museum.
– Which art museum, the Museum of Modern Art or the Gardner Museum?
– The Gardner Museum.
– It’s on Fifth Street, across from the park.
Unit 25. Say where you are going and how

47
– To the airport.
– Are you going by car?
– No, I’m taking the subway.
48
– Are you going to the station?
– Yes, I am.
– How are you getting there?
– I’m taking a taxi.
49
– We’re going to Santa Fe.
– Are you taking the train?
– No, we’re flying.
50
– How do you get to work?
– I usually walk or bike to work.
– Every day?
– No, sometimes I take the bus.
Unit 27. Ask for items in a store

51
– Good morning. May I help you?
– Yes, I’m looking for a map of Dublin.
– The maps are over there, next to the postcards.
– Thank you.
52
– Hello. Can I help you?
– Do you sell stamps?
– Yes, we do. How many would you like?
– Two one-dollar stamps, please.
53
– Excuse me. Do you sell aspirin?
– No, we don’t, but there’s a pharmacy on the corner. You can buy aspirin there.

– Thank you.
Unit 28. Talk about prices

54
– I like these sunglasses. How much are they?
– The black ones are $45. The white ones are $30. And these brown ones here
are on sale for $39.
– How much are those?
– The gray ones? They’re $170.
– Do you have any others?
– Yes, we have these models from Italy.
55
– May I help you?
– I like this watch. This one, right here.
– The silver one?
– Yes. How much is it?
– It’s £3700.
– Oh, that’s a little expensive. Do you have anything in a similar style, but at a
lower price?
56
– So, what are you buying?
– Two pairs of shoes and these jeans. Oh, and some gloves.
– What, no handbag?
– Oh, yes, of course, a handbag. That one, there. Beautiful, isn’t it?
– Yes, very nice. And how much does it all cost?
– The handbag is $498. The shoes are $98 a pair. The jeans are $59. And the
gloves are $15.
– $498 for a handbag?
Unit 30. Review

57
– Hi, Sandy. This is Tom. Can we meet on Wednesday to talk about the new
project?
– I’m off on Wednesday. How about Thursday morning?
– Thursday morning isn’t good for me. I have an appointment with a client. How
about Thursday afternoon?
– I’m available from 3:00 to 4:00. Is that a good time for you?
– Perfect. See you on Thursday at three o’clock.
58
Here’s how to get to our house. After the train station, turn left at the corner of
Station Road and Chestnut Street, and after that turn right at the light. Go one
block, then turn left onto Grove Street. Go straight ahead two blocks, and then
turn left onto Fairview Boulevard. Turn right at the second light. Our house is at
1212 Wilson Terrace. It’s the third house on the right.
Unit 31. Compare items and make a purchase

59
– How does the blouse fit?
– It’s a little too big. Do you have a smaller size?

– Yes, one moment. Here you are. Is the skirt OK?
– No, I’d like something longer.
60
– Where can I buy printer paper?
– I usually go to the Office Exchange. It’s on Walnut Street between 3rd and 4th.
– That’s too far. Isn’t there anything near here?
– There’s a department store a few blocks down the street. But it’s more
expensive.
61
– John, is there a good restaurant near here?
– Yes, Antonio’s. It’s an Italian place just down the street. And Stella on
Washington Avenue is good, too. I think it’s better than Antonio’s, actually.
– Is it expensive?
– Which one?
– Stella.
– It’s not cheap. But it’s less expensive than Antonio’s.
Unit 32. Make a phone call

62
– Hi, Linda, this is Brad. I want to change our meeting on Wednesday. A client is
coming to see me that day. Can we meet on Thursday?
– Sure, Brad. Thursday is fine. What time is good for you?
63
– This is Fred Thompson’s voice mail. Please leave a message.
– Hi, Fred, this is Sylvia. I’m sorry, but I have to cancel our appointment next
week. I’m flying to Montreal tomorrow morning and coming back on Thursday
evening. Please call me back when you have a minute so we can reschedule.
Thanks!
64
– Springfield Medical Supplies. Rebecca Shelby speaking. Can I help you?
– Hi, Rebecca. This is Martin Cooper. I’m calling to confirm our appointment next
week.
– Let’s see. Yes, you’re on my calendar for Thursday at 10 a.m. Is that right?
– Yes, perfect. See you on Thursday.
Unit 33. Leave and take a message

65
– Prentice Studio. This is Ellen.
– Hello. May I speak to Lisa, please?
– I’m sorry. She’s not here right now.
– Can I leave a message?
– Sure. May I have your name?
– Junichi Sato.
– Would you spell that for me, please?
– It’s J-U-N-I-C-H-I, then Sato—S-A-T-O. I’m a client.
– Junichi Sato. And the message?
– Please tell her that I can’t meet on Friday. I’d like to reschedule.
– Does she have your number?
– I think so, but let me give you my cell phone number. It’s (212) 555-2479.

– (212) 555-2479.
– That’s right.
– I’ll give Lisa your message, Mr. Sato.
Unit 34. Give someone a message

66
– Bill! You weren’t at the office yesterday. Where were you?
– I was out of town, in Houston.
– Were you there on business?
– Yes, I was there with Mr. Peterson. We were at ZarChem.
– ZarChem?
– Yes, that’s our new client. We were there from ten in the morning to eight at
night.
– Wow, that’s a long day.
– It sure was. And we’re going back next week!
Unit 35. Return a call

67
– Hi, Mark. It’s Steven. I’m sorry I missed your call yesterday. I was out of the
office.
– Hi, Steven. Good to hear from you. I wanted to talk to you about a new sales
strategy. Do you have time to meet sometime this week?
68
– Ken Sullivan.
– Hi, Ken. This is Mike Madsen, from Marketing. You called this morning?
– Hi, Mike. Yes, thanks for returning my call. You looked at the new sales
software last week, right?
– Yes, I did. It’s just what we need.
– Great. Did you schedule a presentation with your team for next week?
– Yes, for next Monday. Can you join us from 10 to 11:30?
69
– Hi, John. It’s Susan. I just talked to the C.E.O. of GenTek.
– Really? Did you tell him about our project?
– Yes, I did.
– And?
– And he liked it. I just e-mailed him the project documents.
– That’s good news. What did he say?
Unit 36. Describe the weather

70
– Hi, Linda. How are you?
– Hi, Sylvia. I’m fine. And you?
– I’m all right, thanks. How’s the weather in Toronto?
– It’s awful. It’s cold and rainy. How’s the weather in Orlando?
– Warm and sunny.
– What’s the temperature there?
– It’s 83°.
– Lucky you! That’s more than 25°C. Here it’s only 4°.
– Why don’t you fly down to Orlando for the weekend?

Unit 38. Make plans to go out
71
– Do you want to go for a bike ride on Sunday?
– What does the weather forecast say?
– Let me check. They’re forecasting rain all weekend.
– Well, let’s go to a museum instead.
– All right. How about the Science Museum?
– Sure.
72
– Let’s go for a picnic in the park tomorrow.
– Did you see the weather forecast?
– No, why?
– Let me show you. The high temperature for tomorrow is just 52 degrees. That’s
a little too cool for a picnic!
– And today is so warm. Let’s go out to eat instead.
– OK. How about the new Chinese restaurant?
– Sounds great.
73
– The weather is terrible. Are you sure you want to go dancing?
– No, I don’t really want to go out in the rain.
– Let’s stay home and watch a movie.
– OK. I’ll make popcorn!
Unit 39. Describe plans

74
– Are you going away for the weekend, Tina?
– Yes, we’re going to a ski resort at Clark Mountain.
– That sounds exciting. When are you leaving?
– In a few hours.
– How’s the weather in the mountains?
– The forecast is great. It snowed all week, so there’s a lot of snow.
75
– So when are you coming back, Steve?
– In four days.
– Why aren’t you staying longer?
– I have to be back at work on Thursday.
– That’s too bad. Well, have a nice time at the beach.
– Thanks. See you Thursday!
Unit 40. Review

76
– Hi, Erika! How are you?
– Fine, thanks. And you?
– Not too bad. How’s the weather in Vienna?
– It’s cold! Right now, it’s zero degrees—but this morning it was minus ten!

– What’s that in Fahrenheit?
– It’s about fifteen degrees, I think.
– Wow, that is cold! Did it snow?
– No, no snow. it was sunny today. What’s the weather like in Seattle?
– It’s warmer here, around fifty degrees at the moment, but it’s cloudy and rainy.
– So, what’s new with you? Are you…

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English

Copyright© 2018 Berlitz Languages, Inc.

Berlitz Trademark Reg. U.S. Patent Office and other countries

First Digital Edition — August 2018

For use exclusively in connection with Berlitz language instruction.

Berlitz Languages, Inc.

To get the most of your English program, you should …

• attend all your scheduled classes

• do all online and customized practice assignments

• review each unit after class

• preview each unit before class

• practice speaking English anytime you can

• visit English websites to learn more about unit topics

• read English magazines, books, and newspapers

• watch videos, movies, and TV programs in English

• try to speak and learn more English every day!

We wish you great success with your English studies!

The Berlitz Team

©2018 Berlitz Languages, Inc. v

Student Guide Features

vi ©2018 Berlitz Languages, Inc.

The Student Materials Portal provides access to online and downloadable Student Guides,

©2018 Berlitz Languages, Inc. vii

SPEAKING GOAL PAGE TOPICS GRAMMAR

Introduce yourself 1 Introductions and I am / I’m (not) …

Give your name 6 Introductions and My name is …

Give your phone 11 Telephone; Numbers What number is it / this?

Give your address 15 Addresses; Alphabet What’s your (email) address?

Introduce others 19 Introductions and This is … (introducing others)

viii ©2018 Berlitz Languages, Inc.

Describe people 24 Personal descriptions; What color is it / this? (colour UK)

Ask for and give 28 Personal details; be + age

Offer something to 33 Food and drink Would (you) like …?

©2018 Berlitz Languages, Inc. ix

Ask about the menu 54 Restaurants; Menus; What is the …?

Describe places 63 City; Shopping areas There is …

Say what you do 75 Daily activities at + time

x ©2018 Berlitz Languages, Inc.

Simple present with have / has

Say what you do 85 Calendar; Ordinal in + month

Make appointments 110 Appointments to have an appointment (on / at / with) …

©2018 Berlitz Languages, Inc. xi

Ask and say where 114 Places in a city; Prepositions of place

Say where you are 122 Forms of to go on …

Ask for items in a 131 Shops; Shopping many vs. much

Talk about prices 135 Money and prices; How much is …?

30 Review 144

Make a phone call 161 Telephone Infinitive of purpose: to + verb. For

xii ©2018 Berlitz Languages, Inc.

Leave and take a 165 Telephone messages; to (ask / tell) … (not) to …

Make plans to go out 186 Making plans; to go to …

40 Review 195

Complete Audio A-1

©2018 Berlitz Languages, Inc. xiii

In this lesson you will ...

Hello. I am / I’m (not) … It’s (Canada).

– Hello. – Hi, I’m …

©2018 Berlitz Languages, Inc. Introduce yourself • Unit 1 | 1

Nice to meet you

2 | Introduce yourself • Unit 1 ©2018 Berlitz Languages, Inc.

Where are you from?

VOCABULARY & EXPRESSIONS

What nationality are you?

CITY: Osaka Rio de Janeiro Miami