Project Paper

on
Problems and Prospects of
Tourism Management in Bangladesh

Course Name: Fundamentals of Management

Course Code: MGT - 101

Prepared For:
Md. Shahidul Islam Fakir
Lecturer
Faculty of Business
ASA University Bangladesh

Prepared By:
Name: MD. Shamim Hossain ID: # 081-12-0097
Name: MD. Jannatul Ferdus ID: # 081-12-0098
Name: Benozir Ahmed ID: # 081-12-0108
Name: Sumia Sultana Nadia ID: # 081-12-0118
Name: Nazmun Nahar ID: # 081-12-0120
Name: M. M. Tamim ID: # 081-12-0157
Batch: 3rd Section: D

Date of Submission: 16th April, 2008

 Letter of Transmittal

Md. Shahidul Islam Fakir

Lecturer
Faculty of Business
ASA University Bangladesh.

Subject: Submission of Project Paper on Problems and Prospects of

Tourism Management in Bangladesh.

Sir,
We would like to inform you that we have completed this project paper with
your help and by the grace of almighty Allah. We have gathered a lot of
experience by collecting information and preparing this project paper. We
think this project paper will help us in many ways in our student life. So, lots
of thanks to you for helping us.

We, therefore, hope that you would kindly accept our project paper.

Yours Faithfully,

Name: MD. Shamim Hossain ID: # 081-12-0097

Name: MD. Jannatul Ferdus ID: # 081-12-0098
Name: Benozir Ahmed ID: # 081-12-0108
Name: Sumia Sultana Nadia ID: # 081-12-0118
Name: Nazmun Nahar ID: # 081-12-0120
Name: M. M. Tamim ID: # 081-12-0157
Batch: 3rd Section: D Program: BBA

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 Table of Contents

SL Topics Page No.

No.

1 Executive Summary 4

2 Chapter 01: Introduction

1.1: Statement of the Problem 5
1.2: Scope and Objectives of the Study 6
1.3: Methodology of the Study 7
1.4: Limitation of the Study 8

3 Chapter 02: Literature Review

2.1:
2.2:
2.3:

4 Chapter 03: Discussion: Main Body of the

Report
3.1:
3.2:
3.3:

5 Conclusion and Recommendation

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 Executive Summary

In this project paper, we have pointed out about the problems and prospects
of tourism management in Bangladesh. After collecting all information
about tourism sector, we have discussed and tried to find out major and
minor problems of tourism sector of Bangladesh. Then, we have discussed
about some solution to solve these major and minor problems.

When we were collecting information, tourism experts said that security is

the main problem in different tourist place especially for the foreign tourists.
Then, they said that transportation system is another major problem because
our country’s transportation system is not better than other countries. They
also pointed out that lack of proper information about different tourist places
of Bangladesh is one of the major problems. So, foreign tourists are not
being interested in coming to our country.

After discussing about problems, tourist experts gave us some suggestions to

solve these problems. At first, they emphasize on taking comprehensive
actions. The government should take some effective initiatives for the
development of this sector.

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 1.1: Statement of the Problems

To find out the problems and prospects of tourism management of

Bangladesh.

5
 1.2: Scope and Objectives of the Study

Bangladesh is a land of fascinating beauty. There are many historical and

naturally beautiful places. So, it could be said without any doubt that
Bangladesh has a lot of possibility to be developed in tourism sector. The
organizations or persons who could use this project paper are given below:

1. On this project paper we have pointed out about the problems and
solutions of tourism management in Bangladesh. So, we think that
government of Bangladesh could be benefited by using this project
paper’s information.

2. Bangladesh Porjoton Corporation (BPC) can use the information for

solving the problems of tourism sector of Bangladesh.

3. Tour Operators Association of Bangladesh (TOAB) can use the

information to solve the existing problems.

4. Different Tour operating organizations can use the information to

develop their services.

5. Scholars or persons who are interested in the tourism sector of

Bangladesh can use this information.

6. Different types of experimental organizations can use the project

paper to make their thesis more useful and effective.

7. Different types of international and national organizations who are

interested in tourism can use the project paper.

8. Foreign tourists can use the project paper before coming Bangladesh.

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 1.3: Methodology of the Study

Methodology of the study means the process of preparing this project paper.
Methodology of study could be divided into three parts. These parts are:

1. Collecting Data: The first level of methodology is collecting data.

Necessary data has been collected from the proprietor or CEO of
different tour operator organizations’. Then we filled up the particular
form of data to record the data. Some necessary data has also been
collected from internet.

2. Analyzing Data: Analyzing data is the second level of methodology.

To prepare any type of informative project paper, collecting data
should be analyzed. So, to make our project paper reliable, we had
analyzed all the collected data.

3. Preparing Project Paper: At the end, this project paper has been
prepared. After analyzing data, we worked together to prepare our
project paper.

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 Chapter 1.4: Limitations of the Study

In doing this project paper we have faced some limitations. These limitations
made our jobs difficult. But, by the grace of almighty Allah we could
overcome those limitations. Now, we will discuss about these limitations we
faced during preparing this project paper:

1. The tour operators’ offices are situated far from our university and
also far from our living places.

2. Proper communication system was not available for us to reach the

particular places.

3. It was a group work. So, time management was a great factor for all
the group members.

4. Places where the tour operators’ offices are situated were totally new
for us.

5. The local people of the particular areas could not give us proper
information about the exact location of tour operators’ offices.

6. The three particular tour operators’ offices which we went, is situated

in different parts of Dhaka City. So, it was not possible for us to go all
of these tour operators’ offices in one day. For this, we had to go out
one more days to complete the work.

7. For going far places we had to spend lots of money.

8. Time was not sufficient to collect information and prepare the whole
project paper.

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Chapter 02: Literature Review

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 Chapter 03: Discussion
3.1: Problems of Tourism Management of Bangladesh

Bangladesh has a lot of possibility in tourism industry. But, tourism industry

of Bangladesh is ------ by many problems. Having a lot of possibility
Bangladesh cannot do well in this sector. The problems we have found
during preparing this project paper are as follows:

1. Scarcity of Standard Manpower: Scarcity of standard manpower is

one of the major problems of tourism management in Bangladesh.
Tourist guides are not well trained. They cannot guide properly to the
tourists. The tourist guides cannot speak in English fluently. For this,
when foreign tourists come to Bangladesh they cannot make proper
communication with the Bangladeshi tourist guides.

2. Security Problem: Security is another major problem of tourism

management. Security system is not available in many tourist places.
Local people always try to disturb the tourists. Tourist experts have
given an example of this problem. They said that Cox’s Bazar sea
bitch is not safe for the tourist. This is a great problem especially for
the foreign tourists. When the foreign tourists go to the bitch, the local
people who are engaged to sell something are always disturbing them.

3. Weak Transportation System: Bangladesh is a poor and developing

country. For this transportation system is not good in Bangladesh. If
tourists want to go to any remote tourist place, at first they think about
the transportation system of the particular place. Tourism experts gave
us an example about this problem. The said that Kowakata is one of
the important tourist attracted place in Bangladesh. But, tourists have
to cross almost four to five rivers by boat to reach Kowakata. So,
reaching Kowakata is a time consuming process. For this, tourists are
not interested in going Kowakata.

4. Food Problem: Food problem is another important problem of

tourism sector in Bangladesh. Good and hygienic food is not available
in all tourist places. For this reason, when tourists go any remote
tourist place they suffer for food very much. Foreign tourists suffer
very much for good and hygienic food.

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5. Scarcity of Proper Information: There are lots of tourist places in
Bangladesh. But the information is not available about these tourist
places. For this reason, tourists are not interested in going these tourist
places. Especially, the tourists who come from abroad are not
interested in going to these tourist places.

6. Accommodation Problem: Bangladesh is a poor country.

Accommodation problem is manifest here for the tourist especially for
the foreign tourists. There are only four “Five Star” hotel in
Bangladesh. This amount is not satisfactory for a country to attract
foreign tourists. For this reason, foreign tourists are not being
interested in coming Bangladesh. Tourist experts said that Paharpur is
an important historical place. But tourists are not being interested in
going there for not having sufficient accommodation facility.

7. Insufficient Entertainment: Entertainment opportunity is not

available in tourist places of Bangladesh. So, foreign tourists are not
interested in coming to our country.

8. Absence of Cultural Program: If we look at different tourist

attracted country, we can see that there are lots of arrangements to
show their own culture before foreign tourists by different types of
cultural program. Foreign tourists like to these types of cultural
program. But, if we look at our country, these types of cultural
programs are totally absent.

9. Lack of Sufficient Advertisement: Advertisement is the best way to

attract national and international tourists. But, our government and
other organizations are not concern about this matter. For this reason,
foreign tourists are not getting information about our country’s tourist
places.

10.Lack of Standard Service: Tourists of our country are not getting

standard and proper services from the tour operator organizations. The
tour operators are not concern about customers’ satisfaction. For this
reason, tourists are not being interested in going to a tour. Sometimes
some tour operators bamboozling with tourists. So, sometimes tourists
can’t believe the tour operators and they are not satisfied about the
tour operators’ services.

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11.Lack of Comprehensive Activities: Government, Bangladesh
Porjoton Corporation (BPC), Tour Operators Association of
Bangladesh (TOAB) and other organizations are not working together
to develop the tourism sector. There is no adjustment among these
organizations’ activities.

12.Lack of Good Mentality: All the CEOs and the people who are
working in any tour operating organization have not a good mentality.
When we were collecting data, we found that one of the CEO who had
not a good mentality to provide us necessary data.

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 Chapter 3.2: Solutions of the Problems

Here, we have already discussed about the problems of tourism management

in Bangladesh. Now, we will discuss about the solutions of the problems.
The solutions we have found after researching are as follows:

1. Create Skilled Manpower: Skilled manpower is needed to develop

tourism sector. Government should set up some training institute to
train the people who are related with tourism sector. Especially,
tourist guides must be well trained.

2. Development of Security System: Government and security forces

could take necessary steps ensure security at different tourist places.
Security forces could set up fixed camp at different tourist places.

3. Development of Transportation System: for developing tourism

sector, transportation is one of the main factors. If roads are fine, then
tourists will be able to reach their destination very easily.

4. Availability of Good Food: When tourists go to any place, at first

they think about good and hygienic food. So, government and BPC
take steps to set up some good hotel to ensure food facility.

5. Proper Information: Proper information is needed for the

development of our tourism sector. If we could ensure the availability
of proper information, then our domestic tourists as well as foreign
tourists well be encourage to visit different tourist places of our
country.

6. Development of Accommodation Facility: After going a far tourist

place tourists must needed accommodation. And to ensure this
facility, some world class hotels should be established in government
and non-government position.

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