MANAGMENT OF RESOURCES

we have emphasized upon the major resources that the P.I.A possesses which are:

FLEET RESOURCES
P.I.A possessess 40 fleets.the management of P.I.A endeavors to efficiency utilizes
the
fleet resources but due to the government intervention and other external forces
the management is unable to utilize the resources.For instence,the fleet having a
seat capacity of 120 passengers carries only 100 passengers from one point to
another.Due to inefficiency of management the revenue of 20 seats is gone to waste.

RECOMMENDATION:
We recommend that P.I.A should deploy the fleets according to the scating capacity
or P.I.A can deploy two small air crafts for the same destination to avoid the
loss.

CARGO RESOURCES:

PIA cargo services are one of the main sources of revenue. As we have analyzed that
the management properly utilizingthe cargo resources. The management makes sure
that cach cargo flight is taking a maximum amount of consignments. So we donot
think that there is no need of recommendation as management is handling it
perfetly.

TECHNOLOGICAL RESOURCES:

In today dynamic environment technological developments are playing a vital role in

progress of any organization .P.I.A is using differentsort of software's in its
different departments to help managers in making accurate decision.For instances
fleei management uses TRAP,FP5 software.marketing department uses the computerized
data base mangement system powered by CAA for improving markting decision.P.I.A has
launched SMS services through which customers can get there flight schedule by
sending single SMS on 7422.

Decision are made on the basis of facts and figures,the software,s provides by
Boeing company is specially desig ned to process information of passengers and
fleei which helps in making desision making and future perditionss.

RECOMMENDATION:

As this Boeing software was implemented by P.I.A in 1998 so, there is need to
implement latest software development by AIR BUS and biometric scanners.

HUMAN RESOURCES

The organizational structure of P.I.A is centralized, therefore decision-making is

a time-consuming process and delays occur in downward communication.Through,it
beleived that the current Chairman is inclined towards a decentralized system ,the
effectiveness of such an approch in P.I.A will be soon.Effective communication is
essential in all organizations and it becomes even more essential in an
organization like P.I.A due to its large size and expanded network.it is necessary
that people from various departments communication between each other to hav an
overall uniformity.amid a highly competitive environment,P.I.A needs to motive its
employees.

RECOMMENDATION:
Employee unions are basically formed for the purpose of empowering employees and to
make sure that the rights of the employees sre given appropriately but it has been
experienced that the P.I.A employee unionis engaged in some mishaos with the
organization which was seen couple of months back when the employees went on strike
for the purpose of increasing their salaries.So,the employee union should be bannes
in P.I.A as the II,R management is already aommited to take necessary steps for the
improvement of employee benefits.

INFORMATION RESOURCES:
Bisically the major sources of information for P.I.A is I.A.T.A(International Air
Traffic Authority),which provide information of current market trends,information
about routes ,latest technological improvements.Another source of information is
civil aviation authority,Each department has a suggestion box where employees can
drop any suggestion.

RELATED DIVERSIFICATION:
1. P.I.A has used vertical back integration by becoming its own supplier by
opening poultry farms,which is not only catering the needs of P.I.A kitchen but
also other airlines.
2. P.I.A owns two international hotels one in NETWORK and another in PARIS.Both
of these hotels are the resources of income of P.I.A,these hotels are mortgage with
the government of Pakistan for an amount of Rs.50 billion.
3. p.i.a provides maintenance services to other airlies,which is a source of
revenue because each engine overhauling takes about eight to ten million dollars.