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Ambush marketing: Nike and the London 2012 olympic games

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Design for Business Volume 2

The missing link? Per Mollerup Typography Stuart Gluth The competitive Julian Major
and research-led battleground Aoi Tanaka
practice of colours, logos
and taglines in Jenni Romaniuk
brand identity

Allocating the Emily J. Wright Ambush marketing: Gjoko Muratovski Nike and the London Gjoko Muratovski
consumer research Nike and the London 2012 Olympics –
budget: Trying 2012 Olympic Games A conversation with
out the new or Quan Payne
the tried and true?

The role for design Nina Terrey Collaborating with Giulia Calabretta Designing Jan Jervis
in building public design consultancy Gerda Gemser competitive edge Jeff Brand
value: The case firms for effective through job ads:
of the Australian strategic decision- Nachoem M. Wijnberg A content analysis
Taxation Office making in new Paul P.M. Hekkert of seek.com.au
product development

‘Ethicalization’ Robert Crocker Design thinking to Elaine Saunders Design research: Gjoko Muratovski
and greenwashing: grow the market: Jessica Taft Past and future -
Business, Developing products A conversation with
sustainability that address industry David Jenkinson Dan Formosa
and design and consumer needs
Design for Business

1
Design for Business Creative Director
Volume 2 Ken Cato, AO

First published in the UK in 2014 by Design


Intellect, The Mill, Parnall Road, Fishponds, Bristol, Cato Brand Partners
BS16 3JG, UK www.catobrandpartners.com

First published in the USA in 2014 by Photographers


Intellect, The University of Chicago Press, 1427 E. David Simmonds
60th Street, Sandra Curtis
Chicago, IL 60637, USA Callum Broom
Georgina Leeder
Copyright © 2014 Intellect Ltd Stanley Taylor

All rights reserved. No part of this publication may Publisher


be reproduced, stored in a retrieval system, or Intellect © 2014
transmitted, in any form or by any means, electronic, Bristol, UK
mechanical, photocopying, recording, or otherwise,
without written permission. A catalogue record for Commissioning Editor
this book is available from the British Library. Kristin McCourtie

Copy-editor: Michael Eckhardt Production Editor


Production manager: May Yao Luke Farrugia
Typesetting: Holly Rose
Editor and Book Series Editor
Print ISBN: 978-1-78320-376-5 Gjoko Muratovski
ePDF ISBN: 978-1-78320-377-2
ePub ISBN: 978-1-78320-378-9

Printed and bound by Gomer, UK

3
06 Foreword 110 The role of design in building public
Ken Friedman value: The case of the Australian
Taxation Office
08 Preface Nina Terrey
Kristin McCourtie
128 Collaborating with design consultancy
12 Design matters firms for effective strategic decision-
Gjoko Muratovski making in new product development
Giulia Calabretta, Gerda Gemser, Nachoem M.
18 The missing link? Wijnberg and Paul P.M. Hekkert
Per Mollerup
142 Designing competitive edge through
28 Typography and research-led practice job ads: A content analysis of
Stuart Gluth seek.com.au
Jan Jervis and Jeff Brand
42 The competitive battleground of colours,
logos and taglines in brand identity 162 ‘Ethicalization’ and greenwashing:
Julian Major, Aoi Tanaka and Jenni Romaniuk Business, sustainability and design
Robert Crocker
62 Allocating the consumer research
budget: Trying out the new or the tried 178 Design thinking to grow the market:
and true? Developing products that address
Emily J. Wright industry and consumer need
Elaine Saunders, Jessica Taft and David
82 Ambush marketing: Nike and the London Jenkinson
2012 Olympic Games
Gjoko Muratovski 198 Design research: Past and future –
A conversation with Dan Formosa
94 Nike and the London 2012 Olympics – Gjoko Muratovski
A conversation with Quan Payne (Part 1)
Gjoko Muratovski 210 Acknowledgements
List of Sponsors, The Organizers,
100 Nike and the London 2012 Olympics – Advisory Board and Reviewers
A conversation with Quan Payne (Part 2)
Gjoko Muratovski

5
Gjoko Muratovski
Auckland University of
Technology

Dr Gjoko Muratovski has


twenty years of
multidisciplinary design
experience in Asia,
Australia, Europe and the
USA. He has collaborated
with a range of
organizations, including the
UN Association of
Australia, Toyota,
Greenpeace and the World
Health Organization. Dr
Muratovski is an advisor on
brand development
strategies for the
European-based agency
IDEA Plus
Communications, whose
clients include Audi, the
Heineken Group,
McDonald’s, Porsche and
Volkswagen. He is also the
chairman of the ‘agIdeas
International Research
Conference: Design for
Business’, Area Chairman
for Business at the Popular
Culture Association of
Australia and New Zealand,
principal editor of the
International Journal of
Design Research, and book
series editor of Design for
Business.
Ambush marketing:
Nike and the London
2012 Olympic Games

83
Ambush marketing: Nike and the London 2012 Olympic Games

Ambush marketing is a term used to describe a practice by


which a rival company tries to associate its products with an
event that already has official sponsors. This case study aims to
inform the field of corporate communications about the practice
of ambush marketing by examining the tactics that Nike
deployed immediately before and during the London 2012
Olympic Games, and of their effectiveness. The data collection
for this study is based on a range of media reports, statements
made by various stakeholders, and two exclusive interviews
with Nike’s former Global Art Director for the London Olympics,
Quan Payne. The study confirms that ambush marketing can be
a highly effective marketing practice – or at least it has been in
this particular case – but that some ethical questions remain
open with regards to this practice.
Keywords status, the only way that they could achieve such a
Nike high presence was by engaging in ‘ambush
London 2012 Olympics marketing’ (Briggs 2012).
ambush marketing
In this paper, I will examine the role of ambush
Introduction marketing in corporate communication strategies by
When the founder of Adidas, Adi Dassler, designed studying the case of Nike and the London 2012
the first ever running shoe, he gave them to the Olympic Games. The study will focus on two key
German runner Lina Radke to wear at the design and marketing initiatives by Nike that were
Amsterdam 1928 Olympics. She won gold, and instrumental in raising their profile during the
Adidas has been a part of the Olympics ever since. Olympics: the Volt running shoes and the ‘Find Your
As one of the main sponsors of the London 2012 Greatness’ ad. The data collection for this study is
Olympics, Adidas has spent over £100 million on based on a range of media reports, including
sponsorship, marketing and advertising activities in statements made by various stakeholders, and two
the period between 2007 (when the Games were exclusive interviews with Nike’s former Global Art
announced) and 2012 (when the Games were held) Director for the London Olympics, Quan Payne. The
(Pagano 2012). In return, Adidas received the study confirms that ambush marketing can be a
exclusive rights to be the only sportswear company highly effective marketing practice – or at least it has
allowed to reference the Olympics in their marketing been in this particular case – even though some
campaigns, to use the Olympic logo on their ethical questions related to this practice do remain
products, and to dress all officials and volunteers at open.
the Games. A great number of individual athletes
and eleven National Olympic Committees and teams, Ambush marketing
including Great Britain, France, Germany, Ethiopia Ambush marketing is a term used to describe a
and Cuba, were also sponsored by Adidas and practice by which a rival company tries to associate
proudly wore the ‘three stripes’. This has enabled its products with an event that already has official
Adidas to be virtually everywhere, including the sponsors. Drawing on their experience with the
entrance of the Stratford Westfield complex, where Sydney 2000 Olympic Games and the Melbourne
gigantic posters of athletes wearing Adidas 2006 Commonwealth Games, the Australian
sportswear ‘welcomed’ the visitors. The exclusive Government in their Ambush Marketing Legislation
sponsorship rights enabled Adidas to become the Review (2007) describes ambush marketing as a
dominating sporting goods company at the London ‘term of art used to describe a wide range of
Olympics (Pagano 2012). Or at least this was the marketing activities by which a business seeks to
case until Nike decided that they wanted to make associate its name, logos, products or services with
their presence known as well. an event for which it is not a sponsor’ (Chan and
Hudson 2007: 13). In addition to this, they also point
Nike has a long tradition of sponsoring athletes and out that there are two ways in which one can
maintaining a high Olympic profile despite its approach ambush marketing: from a narrow
non-sponsor status in relation to the Games perspective, or from a broad one. The narrow
themselves. However, given their non-sponsorship approach, according to the Review, observes ambush

85
Ambush marketing: Nike and the London 2012 Olympic Games

marketing as a practice that aims to deliberately It is also worth mentioning that Nike has been
confuse the public regarding a company’s performing ambush marketing campaigns at
association with an event, and by doing so, non-Olympic events as well. For example, during the
weakening the marketing efforts of the true 1996 UEFA European Football Championship, Nike
sponsors. The broad approach, on the other hand, used football images and players in a highly
defines ambush marketing as an activity ‘that [can] publicized billboard campaign (Meenaghan 1998:
capture, or leverage off, the goodwill surrounding an 312), and during the 2010 World Cup they launched
event, by suggesting or creating some involvement an ad featuring flashes of the future lives of stars
in, or association with, the event’ (Chan and Hudson such as Wayne Rooney and Cristiano Ronaldo
2007). As the Review clearly points out, ambush (Sweney 2012a); in both cases, they were not an
marketing that does not contravene with intellectual official sponsor.
property and/or trade practice laws is not an illegal
practice. Neither does it include any ‘express or Official sponsors often see the appearance of their
implied misrepresentation as to sponsorship’, in rivals’ insignia as an attempt to create confusion
which case any such accusations may be expressly about who actually sponsors the event, but this is not
denied (Chan and Hudson 2007: 13). The distinction necessarily wrong or illegal behaviour. As Crow and
between the ‘narrow’ and ‘broad’ definitions of Hoek (2003) point out, rival companies such as Nike
ambush marketing is very important; in this case, have the right to promote their own sponsorship
Nike’s actions fall into the ‘broad’ category of associations, even when they are not official
ambush marketing. sponsors of the event. For example, disputes
between Reebok – the official apparel supplier to
Nike and ambush marketing the US team at the Barcelona 1992 Olympics – and
According to some critics, Nike has been engaged in Nike – the sponsor of the US track and field team
ambush marketing practices since at least the Los – highlights this problem well. In this case, Reebok
Angeles 1984 Olympic Games, when they aired TV accused Nike of stealing exposure and publicity they
ads featuring Olympic athletes and used Randy believed they had purchased when they obtained the
Newman’s song ‘I Love LA’ as a soundtrack. A sponsorship for the entire US team. Nike, however,
marketing research conducted after the Games argued that they have simply exploited a legitimate
found that more people thought Nike was the official sponsorship opportunity that was open to them. Also,
sponsor than Converse, the actual sponsor. Even at it has to be noted that Nike had contracts with
the Beijing 2008 Olympic Games, in which Adidas individual athletes, such as sprinter Michael Johnson,
was again the official sponsor, Nike managed to long before Reebok acquired their team sponsorship
create strong association with individual athletes, deal (Crow and Hoek 2003: 6).
such the Chinese hurdler Liu Xiang, by providing
them with Nike-branded equipment. To make Adidas’ In line with this, the former Director of Commercial
investment seem even less worthwhile, according to Rights Management for Vancouver’s Olympic
Byrnes (2012), nearly 80 per cent of people polled Organizing Committee, Bill Cooper, raises the
said they ‘did not care’ who the official sponsors question on whether it is right to call Nike an
were, while at the same time many Chinese viewers ambush marketer at all. According to him, Nike, with
attributed Xiang’s Olympic success to his Nike gear. all their financial support for athletes, teams and
national Olympic committees from around the world, criminal charges for ‘ambushers’, with the result that
has a legitimate story to tell. On the other hand, as many illegal ambush practices have been largely kept
Cooper argues, other organizations who do not at bay (Hiestand 2012). That is why companies such
necessarily contribute to sports in any way, perform as Nike, who want to be present at the Olympic
the most damaging format of ambush marketing by Games but are not official sponsors, have to devise
compromising the commercial integrity of the increasingly complex marketing tactics that would
Olympic movement; hence, Nike should not be not breach any legally-binding rules.
compared to them (cited in Stewart 2012). Quan
Payne, Nike’s Global Art Director for the 2012 Nike and the London 2012 Olympic Games
Olympics, also points out that Nike has been an Of the many marketing initiatives that Nike launched
ongoing supporter of athletes and sporting teams for around the London Olympics, two of them have been
many years, and not only during sporting events. particularly instrumental in raising Nike’s profile
According to him, if Nike did not sponsor individual during the Games: (1) the introduction of the
athletes or teams, many aspiring athletes would not infamous neon-green/yellow Volt spikes shoes that
be able to fund their training or afford the equipment, all Nike athletes wore during the athletic
and essentially would not even be able to compete at competitions; and (2) the ‘Find Your Greatness’ video
the Olympics at all (Payne 20 April 2013 interview). commercial that featured athletes competing in
towns and places named London from around the
The ongoing relationship that Nike has with leading world – with the exception of London, UK.
athletes helps them to establish a level of loyalty that
can supersede other official sponsorships. For Initiative 1: Volt
example, when Earvin ‘Magic’ Johnson accepted the The introduction of Nike’s Volt footwear to over 400
gold medal for the Dream Team at the Barcelona athletes was something that few spectators could
1992 Olympics, he triumphantly draped himself in miss seeing. A ‘sea of bright yellow shoes’ – as it
the US flag. While this action was seen as patriotic, was described by the UK fashion magazine Elle
what he was actually doing during this key media (Lawrenson 2012) – dominated the running tracks.
opportunity was protecting Nike’s investment in him Their distinctive and ubiquitous neon colour created a
by covering up Reebok’s logo on his tracksuit with stunning visual effect, and the massive numbers of
the flag-themed jacket. Then again, Nike is not the athletes that were wearing them enhanced this
only one playing this game. At the Atlanta 1996 effect even further (Lawrenson 2012). This stands as
Olympic Games, official sponsor Reebok had a a great contrast to the pre-2012 Olympic Games
similar ‘incident’ with runner Linford Christie, who when Nike (with rare exceptions) designed the shoes
appeared at an official press conference wearing to match the uniforms of the individual athletes.
contact lenses showing the Puma AG logo (Pitt et al. While this solution created an overall visually strong
2010: 285). appearance for the athlete, it did little for Nike,
whose shoes simply blended in and were in effect
Even though these types of marketing practices are concealed (Pathak 2012).
not breaching any actual legal regulation, they are
still seen as unacceptable for the Olympic host cities Then again, the reason why the Volt shoes stood out
that depend on their sponsorship money to stage the so much from the crowd is because they were
Games. As a result, a number of new rules and laws scientifically designed to do so. As Nike
have been created that can result in fines or even spokesperson Brian Strong points out:

87
Ambush marketing: Nike and the London 2012 Olympic Games

Of all the colours of the rainbow, the human eye and Games and Paralympics Games Act of 2006
visual system is most sensitive to the yellow/green (Sweney 2012b). According to the regulations, shoes
zone. […] The power of this visual signal is were classified as equipment, and athletes could not
capitalised on when the background is highly be banned from wearing shoes of their choice, even
contrasting, which the London Olympic track is – if they are provided by non-sponsor brand (Baxter
reddish. The human eye has relatively low sensitivity 2012). At first, the London Games’ organizers
to red vs. much higher sensitivity to Volt colour. […] considered legal action against Nike, but decided not
Volt is a strong, dynamic colour and it has certainly to proceed with this idea, because Olympians are
become a visible signature of ours during the allowed to wear whatever equipment they feel offers
summer of competition. (cited in Briggs 2012) them the best chance of winning, and this should
include shoes as well. Rule 40 of the Olympic
In addition to the red track, Nike tested the colour charter, which limits athletes competing in the
against the blue and white of the fencing stage and Olympic Games from appearing in advertising during
the black and blue of the boxing ring to make sure and shortly before the Olympic Games, is meant to
that the shoes would be noticeable on such prevent ambush marketing activities which might
backgrounds as well (Briggs 2012). Prior to the create an impression that certain brands are
games, Nike conducted focus groups with amateur, associated with the Games when in fact they are not.
college and professional athletes in order to test the The Rule, however, does not affect what athletes can
human appeal of the colour. The participants were wear during the competition. What the Rule states is
asked to comment on different colours of the same that if the equipment manufacturer is not an official
shoe; athletes overwhelmingly selected the green/ sponsor, then the athletes cannot promote the
yellow neon Volt colour as being the most appealing product outside of using the product during
to them (Pathak 2012). According to Martin Lotti, competition. This means that athletes with Volt shoes
Nike’s Global Creative Director for the Olympics, the cannot tweet about them, or blog about them, or post
Volt has now become the signature colour for Nike in pictures online about their shoes during the
the same way as light blue is for Tiffany; in return, it competition (Briggs 2012). Considering the
has become one of the most iconic images of the widespread coverage that this issue received, both
2012 Olympics (cited in Pathak 2012). Nike’s on social networks and through conventional media,
success with the Volt shoes is reminiscent of the this ban had no impact on Nike at all. By focusing on
1996 Summer Olympics in Atlanta, when the equipment and athletes, rather than institutions, Nike
company provided gold shoes to the American managed to integrate itself into the Games and
sprinter Michael Johnson, who achieved a new world achieve ‘Olympic-size brand identification without an
record while wearing them (Stewart 2012). Olympic-size budget’ (Briggs 2012).
Considering that Nike was not allowed to use the
Olympic Games in their advertising – although Unfortunately for Adidas, this was not the first time
neither was any other sporting goods company they have been ambushed in a similar way. During
except Adidas – this was a major marketing the Beijing 2008 Olympic Games, they suffered an
achievement. ambush by the most unlikely rival, Li Ning – a former
Chinese athlete who won six medals during the Los
Nike’s marketing ‘success’ was based on a loophole Angeles 1984 Olympic Games. As one of their most
in the regulations that protected the rights of the esteemed Chinese athletes, Li Ning was the obvious
sponsors, as stipulated by the London Olympic choice for a torchbearer by the Beijing Olympic
Committee. However, for Li Ning, this also meant an While they were not allowed to make associations
opportunity to promote his own sports label to the between themselves and London, UK, they created
world stage. an engaging video narrative that associated them
with athletes that exercise in small towns and places
Since his retirement from gymnastics, Li Ning that bear the same name, such as London in Ohio,
founded his own athletic apparel company that London in Norway, East London in South Africa,
specializes in clothing and footwear bearing his own Little London in Jamaica, Small London in Nigeria, or
name. While Li Ning is a household name in China, at locations such as London Hotel, London Road and
and the fact that he owns a sporting company is a a London Gym (Marketing 2012). The campaign
well-known thing, outside the country few people coincided with the Olympics opening ceremony and
have ever heard about Li Ning’s brand. Yet this soon was launched in 25 countries. The video was visible
changed after the Beijing opening ceremony. This on YouTube’s home page as a rich-media billboard
key event, witnessed by an audience of over four ad, and was supported by a website, Nike+ apps and
billion viewers, showed Li Ning running in the ‘Bird’s products, outdoor and print ads, and a Twitter push
Nest’ arena, and then being dramatically hoisted in using the hashtag #findgreatness.
the air by cables before lighting the Olympic
cauldron. Surprisingly, what the organizers and the The ad was designed to make a connection between
sponsors did not foresee was that Li Ning would be Nike and the positive thoughts and feelings people
wearing his own Li Ning brand of shoes during the have with the London Olympic Games using indirect
event and not Adidas shoes (as they had obviously association in the minds of the viewers. Justifiably,
expected). The opening ceremony provided Li Ning official sponsors had a right to be upset about this
with an unprecedented marketing opportunity to ad, and a legal action against Nike was considered.
show off his own sports label to the world. According However, Nike did not take any chances: prior to the
to some business experts, these were the greatest launch, they had the ad thoroughly vetted by
two or three minutes of free advertising in history Clearcast, the body responsible for checking whether
(Pitt et al. 2010: 282). What is more, Bloomberg TV ads are breaking the advertising codes policed by
Businessweek even dubbed Li Ning’s ‘audacious’ the Advertising Standards Authority. By following the
self-promotional stunt as ‘the boldest case of correct procedure, Nike narrowly escaped a lawsuit
ambush marketing ever pulled off’ (Balfour 2008). by the London Olympics organizers (Sweney 2012a,
2012b). Responding to the mounting criticism on the
Initiative 2: ‘Find Your Greatness’ issue, Nike’s Vice President of Global Brand Design,
On the eve of the London 2012 Olympics, Nike Greg Hoffman, stated that ‘[t]he idea is to simply
launched an inspiring video campaign entitled ‘Find inspire and energise everyday athletes everywhere
Your Greatness’ that also managed to steal the and to celebrate their achievements, participate and
limelight from the Olympic sponsor Adidas. With this enjoy the thrill of achieving in sport at their own level’
ad, Nike tested the limits of the Olympics rules on (cited in Sweney 2012a). Nike spokesperson Brian
ambush marketing. The ad depicted everyday Strong adds that:
athletes competing in places from around the world
named London – expect London in the UK, which The Nike ‘Find Your Greatness’ spots feature
they could not show due to legal reasons. Yet, the everyday athletes from multiple locations called
message was clear enough to everyone: athletes London around the world, to illustrate that greatness
performing in London in an ad by Nike. can be found by anyone, anywhere. We think that is

89
Ambush marketing: Nike and the London 2012 Olympic Games

a powerful message at a time when the world is • ‘Find Your Greatness’ ad earned over 7000
focused on London, UK. (cited in Briggs 2012) more Tweets than Adidas’ ‘Take the Stage’
campaign that was launched at the same time.
Quan Payne, Nike’s Global Art Director for the
Olympics, provides a similar answer. According to • Over the course of the Games, Nike added
him: twice as many Facebook fans as Adidas.
(McNaughton 2012)
This campaign was about capturing the spirit of what
Nike was all about […]. [With this campaign] Nike Advertising Age reported similar metrics. According
wanted to show that they are not just about the elite. to them, within one week of the Games starting,
They went back to the very foundation of the brand Nike’s ‘Find Your Greatness’ received the No.1 spot
which is: If you have a body, you are an athlete. on the Viral Chart with 4.5 million views; Adidas’ ‘Take
(Payne 8 September 2012 interview) the Stage’ placed at No.3 with 2.9 million views.
While, ‘Take the Stage’ has had a total of 5.7 million
While the Olympic organizers were trying to thwart views since they launched in April 2012, this shows
Nike’s ad, a spokesperson for Adidas attempted to that Nike had nearly caught up with them in a single
downplay Nike’s campaign in a gentlemanly fashion: week. In addition to this, an online survey conducted
‘We have absolutely no issue with it at all. […] It is by Toluna in the US showed that 37 per cent of the
not for us to comment on it. There is no sign of participants identified Nike as an Olympic Sponsor,
ambush [marketing]. […] I don’t think [Nike’s ad] compared to 24 per cent that identified Adidas as
relates to the Olympics at all’ (cited in Sweney the sponsor. This might be particularly frustrating to
2012b). Adidas considering that Nike achieved similar results
against them during the 2010 World Cup as well
The outcome (see Russell 2012).
The so-called ambush marketing approach has
proven to be a highly effective marketing practice for Ethical considerations
Nike. If we take into account the social media metrics In the past, ambush marketing was thought of as
surrounding the Olympics, then we can see that Nike ‘devious, unethical tactic’ and ‘unfair marketing
was far more successful than Adidas, despite having practice’; however, this opinion has changed, and
the ‘high ground’ as the official sponsor of the event. ambush marketing in its broad sense is now
According to The Realtime Report, the breakdown of recognized as a legitimate marketing practice by the
the results shows the following: broader marketing community and legislators (Shani
and Sandler 1998: 371). Nevertheless, there are
• Over 16,000 Tweets associated the word ‘Nike’ certain ethical issues with this practice that need to
with ‘Olympics’, in comparison with fewer than be taken into consideration.
9300 for Adidas.
While the merits of being an ambush marketer are
• @Nike followers grew 11 per cent from opening clear for the rival brands – as the case of Nike shows
to closing ceremonies, adding more than 57,000 – these benefits are essentially achieved at the
to the brand, while @Adidas Originals grew only expense of the official sponsors and organizers. Such
4 per cent, adding 12,000 followers to the brand activities are significantly weakening the impact of
over the same period. the official sponsors, and the logical consequence is
that corporate sponsors may lose interest in but the IOC later banned this practice due to public
sponsoring events such as the Olympics, who rely on uproar. In 1928, companies were allowed to sell their
heavy corporate sponsorship in order to exist products on-site, and Coca-Cola was one of the first
(O’Sullivan and Murphy 1998). This problem, companies to use this opportunity. As the Games
however, does not seem to bother Nike. gained momentum, sponsors became increasingly
interested in becoming involved with the event.
According to Nike’s Director of Global Event Between the 1960s and the 1980s, the Games
Marketing, Mike Pilkenton, as long as Nike is within recorded a large increase in sponsors: from 46 in
its legal rights, they should be able to communicate 1960 to 628 in 1976. During this period of growth,
their messages freely: ‘[W]e feel like in any major there were no significant efforts in ambush
sporting event, we have the right to come in and give marketing. Since sponsorship was an open
our message as long as we don’t interfere with the marketplace, any company that desired to become a
official proceedings’ (cited in Crow and Hoek 2003: sponsor could do so; as such, there were no real
7). What this suggests is that ethical considerations incentives for companies to engage in ambush
do not form Nike’s decision criteria. Instead, the marketing. The situation changed in 1984 after the
company is focused on the legality of their actions Games redefined the sponsorship market. For the
and making sure that they will not breach any first time, three categories of supporters were
relevant statutes (Crow and Hoek 2003: 7). introduced: official sponsors, suppliers and licensees.
In each category, the organizers introduced exclusive
On this point, Nike is correct. It is not their rights and limited the number of sponsors. They did
responsibility to solve the problems that the Olympic this in an attempt to negotiate higher fees from
Committees have brought on themselves by willing sponsors, and this proved to be a good
introducing a sponsorship model in which only one business decision on their end. However, this
company can dominate in each category. Therefore, business practice pushed many rival brands to resort
as it seems that ambush marketing is here to stay, to alternative marketing tactics, and in return, ambush
some experts recommend a restructure of the marketing was born (Shani and Sandler 1998:
Games’ sponsorship agreements as one way of 369–370). Therefore, if the Olympic organizers are
tackling this issue. not willing to change the way their sponsorship
agreements work, at the very least they should invest
Sponsorship and the Olympic Games in educating the public about who the official
Sponsorship was always a part of the modern sponsors are and what kind of problems ambush
Olympic Games. The first Olympics, held in Athens in marketing can create for the future of the Games
1896, was made possible by a gift from a wealthy (Shani and Sandler 1998: 370–371; see also Crow
architect by the name of Georgious Averoff, by the and Hoeck 2003: 9–11; O’Sullivan and Murphy
sale of souvenirs and by advertising in the game 1998: 363–364).
program; Kodak, for example, was one of the
advertisers at the time. As the Games evolved, so Conclusion
have the sponsorship arrangements. In 1912, the What this study shows is that ambush marketing
Olympic organizers allowed companies to pay for the does work, especially if this is supported by research
right to use photographs of the competition for and creative zeal, and executed with great attention
promotional purposes. In 1924, advertising was to detail, if not purely for legal purposes. This,
allowed to be present inside the Olympic Stadium, however, does not mean that sponsorship is an

91
Ambush marketing: Nike and the London 2012 Olympic Games

ineffective marketing activity. Sponsorship is still a


very attractive option for marketers, especially when
they want to associate themselves with positive and
highly visible figures or events. Yet, for multinational
corporations eager to transcend cultural barriers and
promote their standardized messages to a worldwide
audience, there are very few opportunities for that.
Sporting events such as the Olympics have the global
appeal that these corporations want, but they provide
expensive and limited sponsorship prospects. That is
why brands like Nike have chosen to pursue an
alternative route and engage in ambush marketing
instead (O’Sullivan and Murphy 1998: 350).

Then again, this may not be the whole story behind


Nike’s ambush marketing strategy. Nike’s decision to
associate themselves with high-performing athletes,
rather than with the organization that manages the
event where the athletes are participating, appears to
be a strategic decision on their end. In their
advertising campaigns, Nike always puts the
emphasis on individual athletes by glorifying them or
encouraging them to do better. From this point of
view, it makes sense for Nike not to be an official
sponsor of the Olympics, and instead to stand behind
the athletes (the people) rather than the Games (the
institution). This seems to be an ideological choice
grounded in the essence of the brand. Rebelling
against the system and challenging the convention is
simply a part of the brand image that Nike tries to
project.

Then again, this position may change in the near


future. With Adidas pulling out of the 2016 Rio de
Janeiro Olympic sponsorship, and with Nike stepping
in as the official sponsor – at least according to
some sources (Stewart 2012) – it remains to be
seen what their new corporate communications
strategy might look like down the track, and whether
this time Adidas will decide to ambush its arch-rival in
return.
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